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for Laura, OH
Lance/ - Laura, OH
So far, not so great. Been out twice and not fixed, coming back for the third time.
Response from Authorized Service:
Jane, I apologize the Speed Queen dryer is still making a squealing noise. I appreciate your patience as we get this issue resolved! Please feel free to call the office 927-252-3200 if you have any questions.
Samuel - Laura, OH
Shaun , did a great job. Very friendly and got in a got the clock changed out. And was very friendly. Job well done.
Cook - Laura, OH
WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced inlet water valve, ran and checked out, unit checks ok"
DRYER SPEED QUEEN ADEE9RGS175TW01 "Took unit apart and just adjusted as needed. Put unit together, unit is now running more quiet, had customer come in and observe. Had her then add a load of laundry and ran unit for about 10 more mins. Unit checks ok, customer is ok."
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival found that unit has sqweeky pulley and roller wheels tech grease rollers and pulley on unit, drastically more quite now customer to keep an eye on unit"
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit needs new hot and cold water valve, cold water not working all the time; ordrng 1 HOTANDCOLDVALVE"
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 "Upon arrival found that unit is not cooling as it should, tech pulled evap cover off of unit and found no frost pattern on evap unit running at about 45 degrees needs set up for Kevin to repair unit.; saved tckt"
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Filter dryer was plugged up and recharged unit getting good frost pattern
APPLIANCE BOSCH SHPM98W75N "Upon arrival ran and tested product, found no abnormal noises coming from unit as it runs, checked wash motor and drain motor operation, unit checks ok upon techs departure"
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that unit is not getting any cold water, pulled fill hose off cold water side and found inlet screen clogged with sediment from well, tech cleaned inlet screen, ran and checked out"
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival tech found that unit was running and operating normally as it should, no abnormal noises coming from unit other than normal operating sounds, had customer present with tech as unit was being checked"
DISHWASHER KITCHEN AID KDFE204EWH2 "Upon arrival found that unit has a bad heat relay for sanitize cycle on unit, gave customer set for repairs declines at this time opts to replace unit if anything else goes wrong"
REFRIGERATOR FRIGIDAIRE FFHS2622MWD "Replaced damper assembly, ran diagnostics test to check for proper open and closing. Part checks ok, noticed old part the armature for the door was off track not allowing to open and close properly. Settings set on 5 and 5 told customer to keep a check on and let us know or adjust as needed."
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Replace optical sensor parts, unit filled with water properly. Unit checks ok. Customer had previously purchased a new icemaker from us, not been used, will return to office spoke with shari on refund and gave cc number. Secured part core for return."
RANGE JENN-AIR S120 "Reinstalled clock that had been sent off for repair , ran and checked operation, unit checks ok upon techs departure"
WASHER SPEED QUEEN AWN432SP113TW01 Took pictures of rust and in around the lid.; saved tckt
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Called techline found issue, with optic board after jumpering pins 3 and 4 was able to check for 120v at L and N on the icemaker. Without jumpering the optic board it read 0V. Customer is going ahead with the repair and will install original icemaker to test and may return new icemaker purchased through us if the old is working.; ordrng 1 W10757851 (cntrl-elec)"
RANGE JENN-AIR S120 "Pulled clock assm from unit so it can be sent out for repair, tech will reinstall when clock arrives back to us; saved tckt"
RANGE JENN-AIR S120 "HOLD PER VENDOR. Upon arrival found that clock on unit does not function any longer, will not keep time and cannot perform a self clean on unit, vendor looking into either replacing unit or if clock can be pulled and sent off for repair, was told to put ticket on hold for roughly about a week till we hear back from themLabor to date as of now is $100.00; saved tckt"
WASHER LG WM3270CW Ran water through a rinse and spin put in several large towels everything seems to be spinning at this time found out some of the vibration and noise is coming from the floor that the washer is sitting on informed customer to try to level up the floor and try to sturdy up the floor to make it a little less bouncy and that should help out with a lot of the noise and off-balance issues
REFRIGERATOR GE GSS25SGRBSS Checked out everything on refrigerator seems to be fine at this time customer is going to be out of town for about two weeks when they get back they will let me know what the freezer looks like
REFRIGERATOR GE GHD2465KMO "Upon arrival found that fan motor was not running moving air flow, tech used a frigid motor on unit to get customer up and running, upon departure unit checks ok ; used 1 242077702 ("