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for Laura, OH
Samuel - Laura, OH
Shaun , did a great job. Very friendly and got in a got the clock changed out. And was very friendly. Job well done.
Cook - Laura, OH
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival tech found that unit was running and operating normally as it should, no abnormal noises coming from unit other than normal operating sounds, had customer present with tech as unit was being checked"
DISHWASHER KITCHEN AID KDFE204EWH2 "Upon arrival found that unit has a bad heat relay for sanitize cycle on unit, gave customer set for repairs declines at this time opts to replace unit if anything else goes wrong"
REFRIGERATOR FRIGIDAIRE FFHS2622MWD "Replaced damper assembly, ran diagnostics test to check for proper open and closing. Part checks ok, noticed old part the armature for the door was off track not allowing to open and close properly. Settings set on 5 and 5 told customer to keep a check on and let us know or adjust as needed."
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Replace optical sensor parts, unit filled with water properly. Unit checks ok. Customer had previously purchased a new icemaker from us, not been used, will return to office spoke with shari on refund and gave cc number. Secured part core for return."
RANGE JENN-AIR S120 "Reinstalled clock that had been sent off for repair , ran and checked operation, unit checks ok upon techs departure"
WASHER SPEED QUEEN AWN432SP113TW01 Took pictures of rust and in around the lid.; saved tckt
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Called techline found issue, with optic board after jumpering pins 3 and 4 was able to check for 120v at L and N on the icemaker. Without jumpering the optic board it read 0V. Customer is going ahead with the repair and will install original icemaker to test and may return new icemaker purchased through us if the old is working.; ordrng 1 W10757851 (cntrl-elec)"
RANGE JENN-AIR S120 "Pulled clock assm from unit so it can be sent out for repair, tech will reinstall when clock arrives back to us; saved tckt"
RANGE JENN-AIR S120 "HOLD PER VENDOR. Upon arrival found that clock on unit does not function any longer, will not keep time and cannot perform a self clean on unit, vendor looking into either replacing unit or if clock can be pulled and sent off for repair, was told to put ticket on hold for roughly about a week till we hear back from themLabor to date as of now is $100.00; saved tckt"
WASHER LG WM3270CW Ran water through a rinse and spin put in several large towels everything seems to be spinning at this time found out some of the vibration and noise is coming from the floor that the washer is sitting on informed customer to try to level up the floor and try to sturdy up the floor to make it a little less bouncy and that should help out with a lot of the noise and off-balance issues
REFRIGERATOR GE GSS25SGRBSS Checked out everything on refrigerator seems to be fine at this time customer is going to be out of town for about two weeks when they get back they will let me know what the freezer looks like
REFRIGERATOR GE GHD2465KMO "Upon arrival found that fan motor was not running moving air flow, tech used a frigid motor on unit to get customer up and running, upon departure unit checks ok ; used 1 242077702 ("