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for Lebanon, OH
Russell - Lebanon, OH
Dustin - Lebanon, OH
He figured out the problem and had it fixed in 10 min thanks
Chris - Lebanon, OH
Steve is always easy to deal with. I appreciate his honesty.
Wonderful service, delightful guy!
Doug - Lebanon, OH
Steve clearly knew about our fridge and how to address our problem. He helped us through an excellent short term solution and talked about a good long term solution if the short term one stopped working. Great guy, good attitude, top notch skills!
Rick is very knowledgable and completed the service quickly
Vicki - Lebanon, OH
Always get great service
Carolyn - Lebanon, OH
Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.
Angie - Lebanon, OH
Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again
Steve explained everything thoroughly to us. He was very curtious.
Vicki - Lebanon, OH
Angee - Lebanon, OH
Steve was not only professional, and knowledgeable, and pleasant.
Appreciate the Follow Up
Joe - Lebanon, OH
Finished repair Frigidaire
Service Excellent. Frigidaire Refrigerator not so much.
Joseph - Lebanon, OH
Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.
Great repair experience
J.R. Wurz - Lebanon, OH
Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!
Steve provided great service
Mark - Lebanon, OH
Parts took a very long time to come in but Steve was very professional and did an excellent job
Help when needed
Susan - Lebanon, OH
Very good professional service
Lesa - Lebanon, OH
Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.
Identified the problem almost immediately and fied it temporariy until he can get a new patl
Linda - Lebanon, OH
Punctual, courteous and a great diagostic repair man!
Quick, friendly and high-quality repair service
Mike H. - Lebanon, OH
Steve was great to work with on our recent dryer service. Highly recommended!
Very Professional Service,
Jill - Lebanon, OH
Virginia - Lebanon, OH
Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!
Patti - Lebanon, OH
Thomas - Lebanon, OH
This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.
Jill - Lebanon, OH
Trustworthy and reliable
Dave - Lebanon, OH
Trustworthy and reliable
Dave - Lebanon, OH
Steve is trustworthy and dependable. I will definitely request him on all future service needs.
MICROWAVE WHIRLPOOL WMH53520CS7 Unit will not start. Need door switches. Unit is 3 years old in kitchen ; rqstng P&A on 1 W11192678 (interlock) and 1 W11192679 (interlock)
DISHWASHER LG LDT5678SS Unit is leaking from the door area. ; ordrng 1 1111 (VENT DOOR ASSY. WITH MOTOR)
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Unit is not cooling. Found the refrigerator section is frosted up. Customer has to unplug two days prior. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
WASHER LG WM8100HVA Customer states that the unit smells and is not spinning out. Load test the unit clothes did come out dry. Did give customer helpful tips on use and care.
DRYER - ELECTRIC LG DLE1501W Installed part, all operations check ok
DRYER WHIRLPOOL WED8000DW3 "Customer had another company out a week ago, and oil the idler pulley. That did not last. Installed new idler pulley. Cycled ; used 1 W10837240 (BRACKET) from stock"
DRYER - ELECTRIC LG DLE1501W Customer cant close the door because of the filter not going down all the way. Customer found several screws inside the unit. ; ordrng 1 3550EL1005C (FILTER HOUSING ) and 1 3550EL2004B (COVERING) and 1 4970EL4002C (SPRING) and 1 4974EL1002B (FILTER SCREEN HOUSING )
REFRIGERATOR SAMSUNG RS267TDRS/XAA Unit is not cooling right on the refrigerator side. Found that the unit is not defrosting. Customer needs main board which is NLA and heater and back wall with fan. Due to the board being no longer available they are going to purchase a new unit.
REFRIGERATOR SAMSUNG RF267AZBP/XAA ;L1 Customer remove the unit to the garage and cleaning it up there is no water going to the unit so Tech wants to do some test and let it run for several days reschedule for the next Wednesday customer is OK with them running some test over a week; schdld next appmnt for 9/9 WED !
DISHWASHER KENMORE 665.13929K010 Installed new drain pump and float switch cycled
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 02 Customer states the the unit got to 50 degrees and unit has been working fine since. Did notice that the compressor did come on for about 2 mins and shut off. Unit did come back on and after 5 mins. ; ordrd 1 DA92-00591A (BOARD) and 1 DA92-02663A (BOARD)
DISHWASHER GE CDT805P2N1S1 Customer states that the unit making a noise and sometimes water does not go in and sometimes it will stop in mid cycle. ; ordrng 1 WD21X25994 (MAIN BOARD)
RANGE FRIGIDAIRE LGEF3745KFH "Unit is not heating up. Customer had other companies out and unit is still not working., Tech check power and both elements. Customer needs clock;. Gave customer est. customer is not going to repair the unit."
REFRIGERATOR KITCHEN AID KSRS25FGWH02 "Customer states that unit did stop working for several days, and just started back up. Customer states he heard several clicks and unit would not start. Per the customers comments .. installed new start device ; used 1 2188393 (RELAY), and 1 4387835 (OVERLOAD) from stock"
RANGE HOOD GE PV976N2SS When customer turns on fan he hears a ramping up noise for about 10 secs. ; ordrng 1 WB02X11357 (range hood blower mo) and 1 WB28X10218 (MOTOR)
REFRIGERATOR FRIGIDAIRE LGHT2342LF2 Unit is leaking in the freezer.. Found the defrost drain line was clog. Thawed out and clear blockage..
DISHWASHER GE GSD3620F00BB Installed new upper and lower spray arm test OK
REFRIGERATOR KITCHEN AID KRFC704FPS03 "Customer had another company out a few weeks ago, and customer is still having cooling issues. ; ordrng 1 W10910401 (ice-contnr) and 1 W11115534 (icemaker) and 1 W11394920 (FREEZER BACK WALL WITH FAN)"
WASHER GENERAL ELECTRIC GTW465ASN0WW Unit would just lock up. And the unit will just drain out. Found a large amount of suds in the tub. Adv customer a one time courtesy call.
DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW "Unit is making a ticking noise. Found one of the glides came out of the slots. Reseated. Did not need a one, damage."
LAUNDRY CENTER GE GUD27ESSM1WW Install new main board user interface board And lock assembly plugging it in her main board snap in Spark; ordrng 1 WE04X27284PW (ui board ge asm) and 1 WH16X27251PW (board & support asse)
DISHWASHER GE GDT535PSM0SS Customer states that the unit has leaked twice and into the basement. Water would not stop filling. Tech was not able to hear the float switch. Customer was not using the unit at the time. Customer is filing a damage claims. ; ordrng 1 WD15X24213 (valve water asm) and 1 WD21X22822 (float flood) and 1 WD21X22838 (stem flood) and 1 WD21X25206 (MAIN BOARD)
DISHWASHER KENMORE 665.13929K010 Unit is leaking. Found that the float was stuck. Clean float assy. Cycled unit several times. ; ordrng 1 1111 (DRAIN PUMP) and 1 2222 (FLOAT SWITCH)
DISHWASHER GE GDF620HGJ2WW Installed new brackets and lock assy. And brackets. Cycled.
REFRIGERATOR LG LFX25976ST/00 Will not dispense ice. Customer needs ice container they are going to purchase themselves.
HOME LAUNDRY ELE SAMSUNG ELECTRON DVE50M7450W/A3 Unit is not heating.. installed new heater. Cycled. ; used 1 DE486A (HEATER ) from stock
DISHWASHER - BUI GENERAL ELECTRIC GDT530PGP4BB Customer states that the light on the display is not working. Durning the time of the service call unit has been working..
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit is not washing. Part is on BO; ordrng 1 W11087376 (pump&motor)
REFRIGERATOR SAMSUNG RF267AZBP/XAA ;L1 Unit is in the kitchen 10 year old. Unit is leaking and that is caused by the defrost drain line clog. Unit also has a big ball of ice on the inside rear caused by Freon line resting along the liner. ; rqstng P&A on 1 1111 (REFRIGERATOR BACK BALL WITH FAN)
LAUNDRY CENTER GE GUD27ESSM1WW ;unit will not fill. User start button was making a clicking noise. Lock would not shift over to latch. ; ordrng 1 WE04X27284 (ui board ge asm) and 1 WH16X27251 (board & support asse) and 1 WH44X10288 (washing machine lid)
RESIDENTIAL REFR FRIGIDAIRE FGHS2655PF5A "Inspected the unit and the customer complained of the unit making a grumbling sound. Checked temps, fans, and back wall cover with all checks ok. All checks ok, normal operation."
RANGE SAMSUNG FX510BGS/XAA Install new ignitor cycled unit test OK
REFRIGERATOR LG LFX31925ST/02 Installed new ice room door assembly test OK
WASHER MAYTAG MVWB865GC0 "Customer got a piece of clothing stuck between the agitator and spin . Remove article. "
REFRIGERATOR SAMSUNG RF23M8070SG/AA installed new upgrade icemaker kit cycle test OK
MICROWAVE GE JVM3160DF5CC Unit has power to the board. No display. ; ordrng 1 WB26X10274 (motor fan) and 1 WB56X29815 (control panel asm cc)
REFRIGERATOR FRIGIDAIRE FFHS2311LW8 unit not making ice.. installed new ice maker. Cycled; used 1 241798224 (ICE MAKER) from stock
REFRIGERATOR LG LFC25776ST/00 Unit is not making ice. Thawed out fill tube. Cycled
REFRIGERATOR SAMSUNG RF23M8070SG/AA unit is not making ice. ; ordrng 1 DA82-02638A (ICE MAKER UPGRADE KIT)
RANGE FRIGIDAIRE NO STICKER Customer states that the unit does not heat up well. Unit did not have a model tag. Called Cassie adv. that the unit did not have a model tag so we are unable to look up part for the repair;.
OVEN GE JT5500SG6SS Installed new main board and upper and lower fan. Cycled.
DRYER KENMORE 110.958624 "Unit caught fire, unit was in the laundry room, customer moved unit out to garage, unit is about average of 14-15 yrs old. yrs old. Unit was purchase with house. Unit is a complete loss. Spoke to Kyra said since lint caught fire they are denying the claim. ASutho 772342639982"
REFRIGERATOR LG LFX31925ST/02 Ice room door handle is broken. ; ordrng 1 ADC72987149 (ICE ROOM DOOR COMPLETE)
REFRIGERATOR WHIRLPOOL ED5FVGXSS02 Unit is not making ice. Try to jump start the ice maker and it would not cycle. Cycled ice maker.; used 1 4317943 (ICE MAKER) from stock
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Unit is not cooling. Found the unit not going into defrost mode. Installed new defrost timer. Cycle test ok.; used 1 241705102 (TIMER) from stock