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Local Reviews
for Lebanon, OH

Authorized Service Rated 4.8 out of 5 stars based on 16 customer reviews

Map of Lebanon, OH

The Best




Review of Authorized Service

Steve was not only professional, and knowledgeable, and pleasant.


Map of Lebanon, OH

Appreciate the Follow Up




Review of Authorized Service

Finished repair Frigidaire


Map of Lebanon, OH

Service Excellent. Frigidaire Refrigerator not so much.




Review of Authorized Service

Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.


Map of Lebanon, OH

Great repair experience




Review of Authorized Service

Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!


Map of Lebanon, OH

Steve provided great service




Review of Authorized Service

Parts took a very long time to come in but Steve was very professional and did an excellent job


Map of Lebanon, OH

Help when needed




Review of Authorized Service

Very good professional service


Map of Lebanon, OH

Very pricey




Review of Authorized Service

Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.


Map of Lebanon, OH

Identified the problem almost immediately and fied it temporariy until he can get a new patl




Review of Authorized Service

Punctual, courteous and a great diagostic repair man!


Map of Lebanon, OH

Quick, friendly and high-quality repair service




Review of Authorized Service

Steve was great to work with on our recent dryer service. Highly recommended!


Map of Lebanon, OH

Very Professional Service,




Review of Authorized Service


Ginny




Review of Authorized Service

Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!


Patti




Review of Authorized Service

Great service!


Installer feedback




Review of Authorized Service

This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.


Excellent Service




Review of Authorized Service


Trustworthy and reliable




Review of Authorized Service


Trustworthy and reliable




Review of Authorized Service

Steve is trustworthy and dependable. I will definitely request him on all future service needs.


Steve G.

Steve G.

RANGE GE PGS950SEF3SS "Customer states that the unit is not cooking. The control will not let you make a choice. Customers bottom door is locked as well, not able to unlock the bottom door. Did try to start the upper oven and the unit would not let it start. If customer does want to repair the unit they have to pay for the part prior since it is a special order part."

Near Lance Ct, Lebanon, OH 45036
Steve G.

Steve G.

MICROWAVE GE JVM3160 Customer just purchased the unit and does not heat or start up. When the door is closed the cooling fan kicks on. Check the door switches and noticed that the cabinet is damaged. Customer going back to vender.

Near N Church Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH ;SHXM98W75N/11 Customer states that the unit is not getting any water into the unit. ; ordrng 1 1111 (WATER VALVE) and 1 2222 (SENSOR /BLADDER ON LEFT SIDE)

Near Homestead Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES Installed new dryer fan motor. Found old fan motor rubber seal around was hitting the fan.

Near Cherry Hill Ln, Lebanon, OH 45036
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW2 Installed new console. Cycled

Near Carrol Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Thawed out upper icemaker ice room installed new air handler kit. Installed new main control board cycled unit test OK

Near Countryside Dr, Lebanon, OH 45036
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW2 Customer states that the buttons are hard to push. Custom needs console assy. ; rqstng P&A on 1 W11135391 (console S/S)

Near Carrol Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23M8070SG/AA Thawed out unit installed new icemaker sealed all openings and gaps and install new refrigerator freezer section fan assembly cycle test OK

Near Barrington Ct, Lebanon, OH 45036
Steve G.

Steve G.

MICROWAVE GENERAL ELECTRIC JVM3160DF4WW Audrey at GE is replacing the unit. Unit display is flickering on and off load test unit unit did not get hot at all didn’t second test you need to get warm but not as hot as it should spoke to Audrey at GE customer service the parts labor does exceed 250 they are replacing the unit and Audrey will be contacting the homeowner bill out for diagnostics

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Spoke to candy at lowes. Spoke to Jessica samsung techline.Removed the upper refrigerator back wall. Noticed that the upper part is frozen up again. Called samsung they recommended doing the same things as I already did. Techline try to do a visual conference but would not work. We put the unit into diagnostic and no error codes. We extended the defrost time and also once I put the back wall back on I was advised to seal the back wall.

Near Belle Terrace Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Customer states that the upper ice maker is making ice and is leaking. And the freezer has thawed out a would refreeze. ; rqstng P&A on 1 5303918784 (air handler housin) and 1 5304502768 (board-main power)

Near Countryside Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES When in drying the customer states the unit is making a loud fan noise. ; ordrng 1 GEWD24X20256 (VENT MOTOR)

Near Cherry Hill Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new main board. Cycled unit. Test ok.

Near Ridgewood Ln, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF45M5500AZ/A5 Install new stater rotor and main board low test unit check OK

Near E Silver St, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23M8070SG/AA Customer states that the unit is not cooling well in the freezer or the deli drawer. Unit is not making ice. ; rqstng P&A on 1 1111 (FREEZER EVAP WALL WITH FANS) and 1 2222 (NEW ICE MAKER UPGRADE KIT WITH BOARD) and 1 3333 (SILCONE)

Near Barrington Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer states that the unit is not cooling. Found that the customer refrigerator sections is gone defrosting in the refrigerator section. ; ordrd 1 WPW11389713 (CONTROL )

Near Ridgewood Ln, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EP/A3 Installed new idler pulley and right rear roller. Cycled test ok.

Near OH-48, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH ;SHE3AR56UC/07 Customer states that the unit is not washing and does jump around. Customer does need several a motor assy and control board. Verbal est. of 600-700 Customer is not going to repair.

Near Natalie Ln, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF45M5500AZ/A5 Customer states that the unit ill not spin out. When unit is in spin only the unit will turn about an inch and the drain ;pump will come on and do that for several times and then sits at 9.Enrique techline; rqstng P&A on 1 1111 (MAIN BOARD. BACK BOTTOM ) and 1 2222 (STATOR ) and 1 3333 (ROTOR)

Near E Silver St, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EP/A3 Customer needs rear roller and idler pully. Tech ordered; schdld next appmnt for 8/21 WED !

Near OH-48, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SR/AA Customer states that the ice was build up around the back of the ice maker and the customer has to keep breaking up the ice. Remove the ice maker and thawed out the ice build up. Did show the customer that the gap between the ice container and the ice room. Explain why ice was getting caught.

Near Woodstone Way, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EP/A3 Customer states unit is not heating.; Found the end of the Cord had a burnt end. Did plug in so i was able to check power and check ok. Found that the heater had shorten out. Installed new neater and cycled. Unplug the unit due to the plug and also customer did not have stress clamp. Customer stated that he is going to install new cord. ; pckd up 1 DC97-14486A (HEATER )

Near OH-48, Lebanon, OH 45036
Steve G.

Steve G.

RANGE KITCHENAID KEMC308KSS03 Customer states the oven is not heating well.. installed new temp sensor cycled unit test OK; pckd up 1 W10131825 (sensor)

Near Judkins Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that he unit is leaking water from the dispenser. Found ice build up around ice room fan. Thawed out the ice and did seal up the air gaps in the ice room.

Near Calumet Farms Dr, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Installed new EVAP coil and dryer and recharged unit cust pd labor

Near Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR MAYTAG MFI2569VEB3 Install new display assembly installed new I shoot assembly cycle test OK

Near Pewter Hill Ct, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF520ABP/XAA Customer unit is not spinning. Found that the tub support is out. Verbal est to customer was 1100 to 1200. Customer is not repairing the unit.

Near Buckeye Field Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new freezer light. Spoke to techline and they advised if the freezer light does not work install freezer light and the refrigerator lights came on. Return board.

Near Meadowsweet Dr, Lebanon, OH 45036
Steve G.

Steve G.

WASHER WHIRLPOOL WTW8900BC0 Installed new pump assy. Cycled unit test ok.

Near Prairie Clover Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Customer states that the unit is making noise. Customer is having upper ice maker issues. Noticed several spots on the outside of the ice room of ice build up. Ice room is not going into defrost.

Near Springboro Rd, Lebanon, OH 45036
Steve G.

Steve G.

WASHER WHIRLPOOL WTW8900BC0 Customer unit is not pumping out correctly. Remove pump and customer needs pump assy tech order part and schedule for Thursday ; ordrd 1 WPW10409079 (pump-water)

Near Prairie Clover Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Mike techline Customer states that the unit is making loud fan noise. Per techline add screws to the back tabs. RTV entire cover. After talking to the customer he is going to call manufacture to see if they will cover. Customer does need to shut down for to days prior. 12990529 screws. 3.29.; ordrd 2 12990529 (SCREWS)s

Near Golf Club Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Denny techlineCustomer states that the refrigerator section the lights are flashing as if there was a strobe light tech pre-ordered parts after talking to tech line; ordrd 1 W10830288 (cntrl-elec) and 1 W11205083 (module)

Near Meadowsweet Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR MAYTAG MFI2569VEB3 Customer states that the display sometimes shoes and doesnÕt show. . They have to get ice out and the display will come back on or open and close the door. For it to come on. ; rqstng P&A on 1 WP67006294 (ICE CHUTE) and 1 WPWP13005703B (DISPLAY BOARD)

Near Pewter Hill Ct, Lebanon, OH 45036
Steve G.

Steve G.

MICROWAVE GE PT970DR1 BB Richard HBW Erica purchasing Talk to Erica and Purchasing advised her that the roof of the microwave is peeling about the size of a fist exposed metal possible spark and fire hazard for Erica she stated customer does not have supreme coverage and she is going to look into to see if it will be covered

Near Thorny Ridge Trail, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2740PSCA After installing new icemaker Kit air handler kit checking the heater. Also installed main board.

Near Thorny Ridge Trail, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Spoke to tagline dad buys installing new screws on the cover and seal up with silicone the liner and the evaporator cover in the refrigerator section also tech move thermistor check OK

Near Golf Club Dr, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EP/A3 Customer states that the unit is not heating. Found that the dryer is shorted out. Installed new heater assy. Also adv customer clean out house vent. ; ordrng 1 DC97-14486ATS (HEATER)

Near Algonquin Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Installed new icemaker installed new air handler and fan installed new water to cycle unit test OK if this should happen the freeze up like again need to order main board heater in his room did check OK

Near Thorny Ridge Trail, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer has not been getting ice. Thawed out and did seal the ice room. Cycled.

Near Black Bear Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER KITCHEN AID KUDI02CRBS1 Customer states that the unit does not wash. The soap dispenser is not opening up. Customer has hard water build up which was all over the upper spray arm and removed the float and did clean up the float from build up . The motor was full of lime and calcium build up. The unit has a build up of mold as well. Soap dispenser is not closing because of the same. Tech could not even chip off the build up. Too many issues with the dishwasher due to build up. Customer is going to buy a new unit.

Near Spring Meadow Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Customer has cooling issues. Customer has a restriction in the unit. Customer is not going to repair the unit. Needs a evaporator and dye filter dryer

Near Lebanon, OH 45036
Steve G.

Steve G.

WASHER WHIRLPOOL WFW8540FW1 Customer states that the unit is making a loud noise in spin. Cycled and found that the tub support is bad causing other issues with the unit. ; rqstng P&A on 4 WPW10261492 (shock absorber)s and 1 WPW10870751 (STATOR) and 1 WPW10901030 (TUB ASSY) and 1 WPWPW10544980 (ROTOR)

Near Cambridge Ct, Lebanon, OH 45036
Steve G.

Steve G.

RANGE - GAS FRIGIDAIRE LGGF3046TFE Installed new main board and over lay. Cycled.

Near N Broadway St, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR GE GSE25GGHBCBB Customer states that the unit refrigerator section was warm. He notice some ice build up around the damper. He removed the ice and the unit has been cooling off since.

Near Summerwood Dr, Lebanon, OH 45036