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Local Reviews
for Lebanon, OH

Authorized Service Rated 4.8 out of 5 stars based on 20 customer reviews

Map of Lebanon, OH

Rick is very knowledgable and completed the service quickly




Review of Authorized Service

Always get great service


Map of Lebanon, OH

Carolyn




Review of Authorized Service

Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.


Map of Lebanon, OH

Awesome Service




Review of Authorized Service

Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again


Map of Lebanon, OH

Steve explained everything thoroughly to us. He was very curtious.




Review of Authorized Service


Map of Lebanon, OH

The Best




Review of Authorized Service

Steve was not only professional, and knowledgeable, and pleasant.


Map of Lebanon, OH

Appreciate the Follow Up




Review of Authorized Service

Finished repair Frigidaire


Map of Lebanon, OH

Service Excellent. Frigidaire Refrigerator not so much.




Review of Authorized Service

Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.


Map of Lebanon, OH

Great repair experience




Review of Authorized Service

Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!


Map of Lebanon, OH

Steve provided great service




Review of Authorized Service

Parts took a very long time to come in but Steve was very professional and did an excellent job


Map of Lebanon, OH

Help when needed




Review of Authorized Service

Very good professional service


Very pricey




Review of Authorized Service

Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.


Identified the problem almost immediately and fied it temporariy until he can get a new patl




Review of Authorized Service

Punctual, courteous and a great diagostic repair man!


Quick, friendly and high-quality repair service




Review of Authorized Service

Steve was great to work with on our recent dryer service. Highly recommended!


Very Professional Service,




Review of Authorized Service


Ginny




Review of Authorized Service

Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!


Patti




Review of Authorized Service

Great service!


Installer feedback




Review of Authorized Service

This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.


Excellent Service




Review of Authorized Service


Trustworthy and reliable




Review of Authorized Service


Trustworthy and reliable




Review of Authorized Service

Steve is trustworthy and dependable. I will definitely request him on all future service needs.


Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 Installed new seal sub dispenser and lower spray arm cycle unit checked OK

Near Birmingham Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01 Units upper ice maker is not making ice. Installed new ice maker and clips assy. Sealed up the ice room with silicone. Cycled unit. Customer had taken a hair dryer to the ice room and melted part of the liner and the auger assy. Auger assy will not come out due to the the liner being warped. Also melted the ledge that the water comes down. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217B (ICE MAKER)

Near Farnese Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR GE GFE29HMEJES something is blocking the drain line either it’s an object or insulation had shifted pinching the line due to it being inside the cabinet unit is not repairable spoke to Brandy at warranty companyBrandy HBWAutho 138242102348

Near Fiesta Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Customer states that the unit is not making ice. Found the fill tube was frozen installed new full tube kit. Cycled. ; pckd up 1 241920106 (FILL TUBE)

Near Colonial Cir, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTBC Customer states that the lower ice maker does not make. Found that the water chute for the lower ice maker was frozen. Did install new ice maker assy. Cycle. ; pckd up 1 DA97-07603B (ICE MAKER)

Near Woodstone Way, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 Customer states that the unit is leaking from the left side of the door. ; rqstng P&A on 1 WPW10837249 (LOWER SPRAY ARM) and 1 WPW10861000 (SOAP DISPENSER) and 1 WPW10909089 (SEAL)

Near Birmingham Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR GE GFE29HMEJES Customer states that the unit is leaking. Found that the unit is not going into defrost mode and unit does need the undated evap motor kit. ; rqstng P&A on 1 11111 (REFRIGERATOR SECTION UPGRADED EVAP MOTOR KIT WITH NEW PROGRA.) and 1 2222 (TEMP SENSOR) and 1 GEWR50X10108 (THEROSTAT) and 1 GEWR51X10132 (HEATER)

Near Fiesta Dr, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF45K6200AW/A2 Install new doorbell cycled unit test OK

Near Rough Way, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA 14 Customer states that the unit is not making ice. Thawed out ice room. Cleared out ice build up from the fan auger assy. Sealed up ice room. Cycled.

Near Shoemaker Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that the unit is making a loud fan noise. Found that in this ice room at the auger motor and fan ... Tech last time out did install the upgrade parts and customer is still having ice build up. Customer is going to contact vendor if happens again. Remove the ice build up and cycle unit.

Near Calumet Farms Dr, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF45K6200AW/A2 Customer states that the unit is leaking from the door. Customer sent tech pics and tech preorder part. ; ordrd 1 DC97-16140P (DOOR BOOT)

Near Rough Way, Lebanon, OH 45036
Steve G.

Steve G.

WASHER ROPER RTW4516FW1 Customer states that the unit is only getting warm water. When on the hot cycle. Calibrated the unit and cycled unit with hot water. Cycled unit

Near OH-123, Lebanon, OH 45036
Steve G.

Steve G.

HOME COOKING - E LG LDE4413ST/00 Everything works except when the customer tries to set the clock it will not set. Customer is able to set temp to cook. ; ordrng 1 1111 (MAIN BOARD /SITS BEHIND THE DISPLAY BOARD) and 1 2222 (BLACK OVERLAY. GLASS TOUCH PAD) and 1 3333 (DISPLAY BOARD)

Near E Turtlecreek Union Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR GENERAL ELECTRIC GFE28GMKDES Customer states that the deli drawer keeps falling off. Tech did have to show to the customer that he needs to pull the drawer out straight and not lift up on the drawer. Tech adv the customer that their is no locking mechanism to lock the drawer into place. Inspect the unit rails and everything was secure.

Near Acadia Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFG295AARS/XAA Customer states that the mullion strip is not hitting the catch. Customer did want to go the cheap route and tech installed washer to lower the catch. Test ok.

Near Cherry Hill Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRFC704FPS00 Installed new icemaker container install new left door switched over all the controls and dispenser cycle unit test OK

Near Oakview Ct, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF50K7500AV/a2 Customer states that the unit will not spin out. Found that the unit needs a complete tub job. Advised customer not to use the unit could cause the house to flood; rqstng P&A on 1 1111 (FRONT TUB) and 1 2222 (REAR TUB) and 1 3333 (SPIN BASKET ) and 1 4444 (SEAL BETWEEN TUBS) and 1 5555 (DOOR BOOT) and 1 6666 (STATOR ROTOR) and 1 7777 (ROTOR. )

Near Wood Rd, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 01 Install new Motor blower wheel housing assembly install new drum cycled unit checked OK

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

OVEN KITCHENAID KEBS279BSS01 Customer states that the unit is not heating on the upper oven only. Put digital meter in the unit and took pictures as it went up. The oven did stay with the digital meter. Did explain to the customer that the unit does fluctuate.One of his concerns that the customer had was that it never worked right since out of the box. I did explain that the temp does go up and down. Never actually stays exactly at 350.

Near Bunnell Hill Rd, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 01 Customer states that when she uses the unit she has a different noise customer send a technician videos of the noise tech pre-order parts; rqstng P&A on 1 1111 (DRUM) and 1 2222 (MOTOR BLOWER WHEEL ASSY. METAL)

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

FREEZER FRIGIDAIRE LFFH20F3QWC Install new control and defrost timer - unit test OK

Near Southline Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF18HFENBSR/US Install new main board installed new icemaker cycled unit

Near Gallaher Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FRS26RBCW8 Customer was cleaning and push the fill tube up into the dispenser area. Reseated line.

Near Liberty Way, Lebanon, OH 45036
Steve G.

Steve G.

HOME LAUNDRY ELE SAMSUNG ELECTRON DV45H7000EW Customer states that the unit is not heating up. Checking over several fuses found the thermo fuse was blown. Installed new fuse cycled test ok. Did advised the customer they must have the house vent clean out before use of the dryer. The house vent was restricted causing the fuse to blow. Adv customer that it is a serious fire hazard and did show customer proof of a fire in the dryer already. Adv customer if the same fuse does blow and they did not clean out the vent its not going to be covered under warranty and the cost is around $245 ; pckd up 1 DC96-00887C (bracket)

Near Village Park Dr, Lebanon, OH 45036
Steve G.

Steve G.

COOKTOP GE JB250DDF1BB Customer states that when the oven is on the right rear burner gets hot. Removed the burner element and did show the customer the vent from the oven to where is vents out on the right rear burner. All operations check ok upon tech departure.

Near Harvest Run, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 01 Customer said that the unit is making a ticking noise. Remove the black sound insulation. Cycled.

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 02 Customer states that the refrigerator section is not cooling. Found ice build up around the evap motor. thawed out the ice build up and move the sensor. Sealed up ice room.

Near E Lower Springboro Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF18HFENBSR/US Customer called the state of the unit is not making ice it is a secondary refrigerator so they do not get in it all the time I did ask customer to do a test customer called technician the following day and said unit did not make any ice pre-ordering main board; ordrng 1 1111 (MAIN BOARD) and 1 2222PW (ICE MAKER LOWER. )

Near Gallaher Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint is that she had the unit worked on last April , about a week ago the unit started to act up. Time of service call the unit is working fine. Tech did not see any frost build up on the freezer evap cover or the refrigerator evap; cover. Did check the gaskets and they are all sealing fine. Rails check fine, Unit is in the kitchen and 3 years old. Tech did take pictures of the unit and the dings prior to touching the unit. Called lowes spoke to Jeannette said since time of service unit was working fine.

Near Greentree Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF267AEBP/XAA Tech called the warranty company explain that the drain line has been pinched and cannot free up nor does Samsung have any repair kit for that since it is inside the cabinet unit is nonrepairable advised the situation to the customers warranty company and they are placing an options for replacement technician did have to put new evaporator due to the other removable part was broken -- Plus the fan was not working at all on the evaporator cover tech return icemaker and water valve back to office.

Near Reveres Run, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF267AEBP/XAA "Customer states that unit is not making ice, and leaking. ; rqstng P&A on 1 1111 (REF SECTION BACK WALL) and 1 2222 (WATER VALVE IN BACK) and 1 3333 (ICE MAKER)"

Near Reveres Run, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF419AAW/XAA 02 Customer states that unit is loud. Found that unit has cabinet noise. Cycled unit.

Near Lydia Ct, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH SHE4AP02UC/06 Customer states that the unit is not working all the time . Cycled the unit and noticed the that the motor is not turning. Customer is not going to repair the unit. Verbal est of 650.00.

Near Columbine Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new icemaker and installed new main board cycled unit

Near Meadow View Ln, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 Customer states unit was leaking from the front. Found out that the unit had a setting off that took care of the issue. Gave customer helpful tips

Near Birmingham Ct, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 Install new sump assembly cycled unit test OK

Near Birmingham Ct, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA Auth# 107BDCL called to let them Know unit is nonrepairable

Near Heritage Trce, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA Calling American home shield -Bionka-put unit into options

Near Heritage Trce, Lebanon, OH 45036
Steve G.

Steve G.

WASHER WHIRLPOOL WFW8540FW1 Customer states that the unit is showing an error code. F3E1. Installed new pressure switch assy. Ran thru diag. Pass diagnostics. W10448876; pckd up 1 WPW10448876 (switch-wl)

Near Hastings Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer states that she is not getting any ice. ; rqstng P&A on 1 WPW10807590 (MAIN BOARD) and 1 WPWPW10764668 (ICE MAKER)

Near Meadow View Ln, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 "Customer states that the unit is not washing. Unit is 3 years old in kitchen. Cycled unit found the wash motor is getting power, but will not move. ; rqstng P&A on 1 WPWPW10671942 (SUMP ASSY.)"

Near Birmingham Ct, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WA400PJHDWR/AA "Customer states that she is having a 3C error code, customer spun the unit out and unit did not have any resistance., customer needs a transmission; Customer is not going to repair."

Near Oregonia Rd, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA Installed IMk

Near Heritage Trce, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA "Customer states that the unit stop cooling, and the freezer door handle had fallen off and unsure if it was from the other company or defective handle assy. Customer has several issues with the unit. The inverter board is blinking which is a locked compressor. Needs lower ice maker. Error Code E-8 and E-84Tech did plug in unit and did hear the compressor kick on for a 1/2 second. Tech did kick the compressor several time to see if the rotor would free up. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (INVERTER BOARD. ), rqstng P&A on 1 3333 (COMPRESSER) and 1 4444 (ICE MAKER) and 1 5555 (BLACK WHOLE DOOR ASSY. )"

Near Heritage Trce, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA INSTALLED new ice chute module. Cycled test ok.

Near Countryside Dr, Lebanon, OH 45036