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Local Reviews
for Lebanon, OH

Authorized Service Rated 4.8 out of 5 stars based on 18 customer reviews

Map of Lebanon, OH

Awesome Service




Review of Authorized Service

Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again


Map of Lebanon, OH

Steve explained everything thoroughly to us. He was very curtious.




Review of Authorized Service


Map of Lebanon, OH

The Best




Review of Authorized Service

Steve was not only professional, and knowledgeable, and pleasant.


Map of Lebanon, OH

Appreciate the Follow Up




Review of Authorized Service

Finished repair Frigidaire


Map of Lebanon, OH

Service Excellent. Frigidaire Refrigerator not so much.




Review of Authorized Service

Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.


Map of Lebanon, OH

Great repair experience




Review of Authorized Service

Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!


Map of Lebanon, OH

Steve provided great service




Review of Authorized Service

Parts took a very long time to come in but Steve was very professional and did an excellent job


Map of Lebanon, OH

Help when needed




Review of Authorized Service

Very good professional service


Map of Lebanon, OH

Very pricey




Review of Authorized Service

Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.


Map of Lebanon, OH

Identified the problem almost immediately and fied it temporariy until he can get a new patl




Review of Authorized Service

Punctual, courteous and a great diagostic repair man!


Quick, friendly and high-quality repair service




Review of Authorized Service

Steve was great to work with on our recent dryer service. Highly recommended!


Very Professional Service,




Review of Authorized Service


Ginny




Review of Authorized Service

Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!


Patti




Review of Authorized Service

Great service!


Installer feedback




Review of Authorized Service

This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.


Excellent Service




Review of Authorized Service


Trustworthy and reliable




Review of Authorized Service


Trustworthy and reliable




Review of Authorized Service

Steve is trustworthy and dependable. I will definitely request him on all future service needs.


Steve G.

Steve G.

COOKTOP GE JB250DDF1BB Customer states that when the oven is on the right rear burner gets hot. Removed the burner element and did show the customer the vent from the oven to where is vents out on the right rear burner. All operations check ok upon tech departure.

Near Harvest Run, Lebanon, OH 45036
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 01 Customer said that the unit is making a ticking noise. Remove the black sound insulation. Cycled.

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 02 Customer states that the refrigerator section is not cooling. Found ice build up around the evap motor. thawed out the ice build up and move the sensor. Sealed up ice room.

Near E Lower Springboro Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF18HFENBSR/US Customer called the state of the unit is not making ice it is a secondary refrigerator so they do not get in it all the time I did ask customer to do a test customer called technician the following day and said unit did not make any ice pre-ordering main board; ordrng 1 1111 (MAIN BOARD) and 1 2222PW (ICE MAKER LOWER. )

Near Gallaher Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint is that she had the unit worked on last April , about a week ago the unit started to act up. Time of service call the unit is working fine. Tech did not see any frost build up on the freezer evap cover or the refrigerator evap; cover. Did check the gaskets and they are all sealing fine. Rails check fine, Unit is in the kitchen and 3 years old. Tech did take pictures of the unit and the dings prior to touching the unit. Called lowes spoke to Jeannette said since time of service unit was working fine.

Near Greentree Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF267AEBP/XAA Tech called the warranty company explain that the drain line has been pinched and cannot free up nor does Samsung have any repair kit for that since it is inside the cabinet unit is nonrepairable advised the situation to the customers warranty company and they are placing an options for replacement technician did have to put new evaporator due to the other removable part was broken -- Plus the fan was not working at all on the evaporator cover tech return icemaker and water valve back to office.

Near Reveres Run, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF267AEBP/XAA "Customer states that unit is not making ice, and leaking. ; rqstng P&A on 1 1111 (REF SECTION BACK WALL) and 1 2222 (WATER VALVE IN BACK) and 1 3333 (ICE MAKER)"

Near Reveres Run, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WF419AAW/XAA 02 Customer states that unit is loud. Found that unit has cabinet noise. Cycled unit.

Near Lydia Ct, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH SHE4AP02UC/06 Customer states that the unit is not working all the time . Cycled the unit and noticed the that the motor is not turning. Customer is not going to repair the unit. Verbal est of 650.00.

Near Columbine Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new icemaker and installed new main board cycled unit

Near Meadow View Ln, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 Customer states unit was leaking from the front. Found out that the unit had a setting off that took care of the issue. Gave customer helpful tips

Near Birmingham Ct, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 Install new sump assembly cycled unit test OK

Near Birmingham Ct, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA Auth# 107BDCL called to let them Know unit is nonrepairable

Near Heritage Trce, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA Calling American home shield -Bionka-put unit into options

Near Heritage Trce, Lebanon, OH 45036
Steve G.

Steve G.

WASHER WHIRLPOOL WFW8540FW1 Customer states that the unit is showing an error code. F3E1. Installed new pressure switch assy. Ran thru diag. Pass diagnostics. W10448876; pckd up 1 WPW10448876 (switch-wl)

Near Hastings Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer states that she is not getting any ice. ; rqstng P&A on 1 WPW10807590 (MAIN BOARD) and 1 WPWPW10764668 (ICE MAKER)

Near Meadow View Ln, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT920SADM2 "Customer states that the unit is not washing. Unit is 3 years old in kitchen. Cycled unit found the wash motor is getting power, but will not move. ; rqstng P&A on 1 WPWPW10671942 (SUMP ASSY.)"

Near Birmingham Ct, Lebanon, OH 45036
Steve G.

Steve G.

WASHER SAMSUNG WA400PJHDWR/AA "Customer states that she is having a 3C error code, customer spun the unit out and unit did not have any resistance., customer needs a transmission; Customer is not going to repair."

Near Oregonia Rd, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA Installed IMk

Near Heritage Trce, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF26HFENDBC/AA "Customer states that the unit stop cooling, and the freezer door handle had fallen off and unsure if it was from the other company or defective handle assy. Customer has several issues with the unit. The inverter board is blinking which is a locked compressor. Needs lower ice maker. Error Code E-8 and E-84Tech did plug in unit and did hear the compressor kick on for a 1/2 second. Tech did kick the compressor several time to see if the rotor would free up. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (INVERTER BOARD. ), rqstng P&A on 1 3333 (COMPRESSER) and 1 4444 (ICE MAKER) and 1 5555 (BLACK WHOLE DOOR ASSY. )"

Near Heritage Trce, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA INSTALLED new ice chute module. Cycled test ok.

Near Countryside Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Frig is not cooling. Found the evap motor is out. 242077705. 43.14; pckd up 1 242077705 (EVAP MOTOR)

Near W Silver St, Lebanon, OH 45036
Steve G.

Steve G.

OVEN THERMADOR C301US "Deadrea at HBW. Gave autho for additional parts. 130345348476; ordrng 1 00486908PE (MAIN BOARD) and 1 3196548 (thermal fuse) and 1 9755770 (element,bake)"

Near OH-123, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Install new icemaker upgrade kit cycled unit test OK

Near Calumet Farms Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Customer states that the unit is leaking from the front dispenser. Found the dispenser is not closing all the way. Faith at HBW Autho 458443341752; ordrd 1 242270102 (module)

Near Countryside Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRFC704FPS00 Tech was not able to get unit icemaker out due to container being stuck once Tech was able to force the ice container out noticed that the rails that the ice container slides onto one was a lot thicker on the left side and the right side was a lot thinner causing the ice container not to come out. The customer has never been able to get the container out need to order left door assembly and ice container. Once Tech did get ice container out installed new icemaker did cycle new Before working on unit didn’t notice the container did have several cracks in the unit on the left side where the molding is a lot larger than the right side; rqstng P&A on 1 WPW10849514 (LEFT DOOR ASSY) and 1 WPW10910401 (ICE CONTAINER )

Near Oakview Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28N9780SR/AA "Customer states that the unit is not making ice. Thawed out ice room, and installed new ice maker kit and ice container due to container being cracked. Cycled unit test ok. ; ordrng 1 DA97-14474CTS (ICE CONTAINER ) and 1 DA97-15217D (ICE MAKER)"

Near Ambleside Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRFC704FPS00 Customer states that another company was out and replaced a wire harness. Found large chunks of ice in the ice bin. WPW10908391; ordrd 1 WPW10908391 (ICE MAKER)

Near Oakview Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that the ice maker is frozen up in the back. Tech to order the new counter depth ice maker up grade kit. ; rqstng P&A on 1 1111’ (ICE MAKER UP GRADE KIT. )

Near Calumet Farms Dr, Lebanon, OH 45036
Steve G.

Steve G.

RANGE GE PGS950SEF3SS Installed new main control board. Cycled. Customer already paid for the service call and part.

Near Lance Ct, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH ;SHXM98W75N/11 Installed new water valve and water inlet. Cycled.

Near Homestead Dr, Lebanon, OH 45036
Steve G.

Steve G.

OVEN THERMADOR C301US "Customer states that the unit had an error code but did not know what it was, also they came home and the cooling fan was running. They threw food in another time and the unit did not heat.; rqstng P&A on 1 1111 (MAIN CONTROL BOARD) and 1 2222 (DISPLAY BOARD)"

Near OH-123, Lebanon, OH 45036
Steve G.

Steve G.

RANGE GE PGS950SEF3SS "Customer states that the unit is not cooking. The control will not let you make a choice. Customers bottom door is locked as well, not able to unlock the bottom door. Did try to start the upper oven and the unit would not let it start. If customer does want to repair the unit they have to pay for the part prior since it is a special order part."

Near Lance Ct, Lebanon, OH 45036
Steve G.

Steve G.

MICROWAVE GE JVM3160 Customer just purchased the unit and does not heat or start up. When the door is closed the cooling fan kicks on. Check the door switches and noticed that the cabinet is damaged. Customer going back to vender.

Near N Church Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH ;SHXM98W75N/11 Customer states that the unit is not getting any water into the unit. ; ordrng 1 1111 (WATER VALVE) and 1 2222 (SENSOR /BLADDER ON LEFT SIDE)

Near Homestead Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES Installed new dryer fan motor. Found old fan motor rubber seal around was hitting the fan.

Near Cherry Hill Ln, Lebanon, OH 45036
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW2 Installed new console. Cycled

Near Carrol Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Thawed out upper icemaker ice room installed new air handler kit. Installed new main control board cycled unit test OK

Near Countryside Dr, Lebanon, OH 45036
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW2 Customer states that the buttons are hard to push. Custom needs console assy. ; rqstng P&A on 1 W11135391 (console S/S)

Near Carrol Ct, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23M8070SG/AA Thawed out unit installed new icemaker sealed all openings and gaps and install new refrigerator freezer section fan assembly cycle test OK

Near Barrington Ct, Lebanon, OH 45036
Steve G.

Steve G.

MICROWAVE GENERAL ELECTRIC JVM3160DF4WW Audrey at GE is replacing the unit. Unit display is flickering on and off load test unit unit did not get hot at all didn’t second test you need to get warm but not as hot as it should spoke to Audrey at GE customer service the parts labor does exceed 250 they are replacing the unit and Audrey will be contacting the homeowner bill out for diagnostics

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Spoke to candy at lowes. Spoke to Jessica samsung techline.Removed the upper refrigerator back wall. Noticed that the upper part is frozen up again. Called samsung they recommended doing the same things as I already did. Techline try to do a visual conference but would not work. We put the unit into diagnostic and no error codes. We extended the defrost time and also once I put the back wall back on I was advised to seal the back wall.

Near Belle Terrace Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Customer states that the upper ice maker is making ice and is leaking. And the freezer has thawed out a would refreeze. ; rqstng P&A on 1 5303918784 (air handler housin) and 1 5304502768 (board-main power)

Near Countryside Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES When in drying the customer states the unit is making a loud fan noise. ; ordrng 1 GEWD24X20256 (VENT MOTOR)

Near Cherry Hill Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new main board. Cycled unit. Test ok.

Near Ridgewood Ln, Lebanon, OH 45036