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for Lebanon, OH
Dustin - Lebanon, OH
He figured out the problem and had it fixed in 10 min thanks
Chris - Lebanon, OH
Steve is always easy to deal with. I appreciate his honesty.
Wonderful service, delightful guy!
Doug - Lebanon, OH
Steve clearly knew about our fridge and how to address our problem. He helped us through an excellent short term solution and talked about a good long term solution if the short term one stopped working. Great guy, good attitude, top notch skills!
Rick is very knowledgable and completed the service quickly
Vicki - Lebanon, OH
Always get great service
Carolyn - Lebanon, OH
Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.
Angie - Lebanon, OH
Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again
Steve explained everything thoroughly to us. He was very curtious.
Vicki - Lebanon, OH
Angee - Lebanon, OH
Steve was not only professional, and knowledgeable, and pleasant.
Appreciate the Follow Up
Joe - Lebanon, OH
Finished repair Frigidaire
Service Excellent. Frigidaire Refrigerator not so much.
Joseph - Lebanon, OH
Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.
Great repair experience
J.R. Wurz - Lebanon, OH
Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!
Steve provided great service
Mark - Lebanon, OH
Parts took a very long time to come in but Steve was very professional and did an excellent job
Help when needed
Susan - Lebanon, OH
Very good professional service
Lesa - Lebanon, OH
Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.
Identified the problem almost immediately and fied it temporariy until he can get a new patl
Linda - Lebanon, OH
Punctual, courteous and a great diagostic repair man!
Quick, friendly and high-quality repair service
Mike H. - Lebanon, OH
Steve was great to work with on our recent dryer service. Highly recommended!
Very Professional Service,
Jill - Lebanon, OH
Virginia - Lebanon, OH
Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!
Patti - Lebanon, OH
Thomas - Lebanon, OH
This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.
Jill - Lebanon, OH
Trustworthy and reliable
Dave - Lebanon, OH
Trustworthy and reliable
Dave - Lebanon, OH
Steve is trustworthy and dependable. I will definitely request him on all future service needs.
MICROWAVE GE JEM31SF01 Customer states that the unit display is just showing all 8’s and not its not responding to anything ; ordrng 1 WB07X10620 and 1 WB27X10454 (fuse)
DISHWASHER GE ZBD7920V00SS "Unit is not powering on, power to the unit. Unit is in kitchen and 12 years./; rqstng P&A on 1 1111 (DISPLAY BOARD) and 1 WD21X10518 (module control asm k)"
WASHER LG WM2140CW "Unit is getting an LE error code. Unit needs a tub job. Front, rear, spin basket, stator, rotor and door boot. Customer is not going to repair. Verbal est of 1100-1200."
REFRIGERATOR SAMSUNG RF323TEDBSR/AA "Customer states that the unit is leaking, and that the floor is damage. Thawed out the drain line and did install a wire hanger that I used as a heater clip that goes into the drain line a bit further. Adv customer that the heater clip besides being short their is nothing wrong with the clip. Did seal up the ice room per customers request. Also found that the customer had a liner crack in the refrigerator section. Per samsung at the end of the crack drill a small hole and silicone the crack. Use samsung sealant. ; used 1 DA81-05595A (SEALANT) from stock"
DRYER SAMSUNG DV50K8600GW/A3 Customer had another company out a week ago. She also had her vent clean out as well. Customer issue is that the unit is making a vibration noise. It is coming from the cabinet. Adv customer that there is no way to pin point the cabinet noise. She was just concern and was happy that no physical issues.
DISHWASHER LG LDT7797BM install new main board and filter board cycled unit test OK
REFRIGERATOR BO LG LMXS30776S/00 Install new water valve cycled unit water is coming out the door but not at the icemaker Tech double check all the connections everything still no success spoke to Phil at factory Techline ran through a series of wire voltage testing found to have a broken wire in the left refrigerator door...Spoke to Sherry and authorization she approved the door to be replaced; ordrng 1 ADD74236501 (LEFT DOOR REFRIGERATOR )
DISHWASHER LG LDF5678BD Unit would not start up. Installed new lock assy. Cycled. ; used 1 AGM76209501 (DOOR LOCK) from stock
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA Unit is not making any ice. Would not cycle. Installed new ice maker assy. Cycled. ; used 1 241798224 (ICE MAKER) from stock
DISHWASHER LG LDT7797BM Customer had a crack display and it was over the 30 days.
DISHWASHER LG LDF5678BD Customer states that unit will not start up; ordrng 1 1111 (DOOR LOCK. SITS ON TOP OF TUB) and 1 2222 (CONSOLE ASSY )
REFRIGERATOR BO LG LMXS30776S/00 Installed new icemaker Kit installed new water valve cycled unit now we are getting voltage down to the other water valve that water valve is seized up before we were not getting any voltage down there and not getting any kind of communication on first initial visit; rqstng P&A on 1 1111 (WATER VALVE IN THE BACK)
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA Unit is not making ice. Removed the water line and put foil tape on the waterline per new waterline kit.
DISHWASHER LG LDT7797BM Customer top panel is crack. Tech did advise that the panel is not covered due to cosmetic. Customer does need a latch assy. Customer is going to call lg and see if they will drop ship to customer Customer is going to call us when the part comes in ; ordrng 1 1111 (DOOR LOCK) and 1 2222 (DOOR CATCH)
REFRIGERATOR BO LG LMXS30776S/00 Unit is not making any ice. Cycled unit several times and no water is coming out of the water valve. ; rqstng P&A on 1 11111 (ICE MAKER / AUGER ASSY) and 1 2222 (WATER VALVE/WATER TANK ASSY. )
REFRIGERATOR KITCHEN AID KRFF507ESS01 Installed new freezer light installed new fan with temp sensor and main board cycled unit
REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer unit is not cooling right. Unit is not going into defrost mode. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11205083 (module)
WALL OVEN BOSCH HMC80242UC/05 Installed new left door switch holder in both upper and lower left door switches low test unit
MICROWAVE GE JVM1851BH06 Installed new main control and two in-line fuses cycled unit test OK
WALL OVEN BOSCH HMC80242UC/05 Open switch holder in front of customer found out the tab to hold a switch was broken; saved tckt
WALL OVEN BOSCH HMC80242UC/05 Left door switch holder crack Need left door switch holder and both upper and lower door switches ; ordrng 1 1111PW (LEFT DOOR SWITCH HOLDER ) and 1 2222PW (LEFT DOOR SWITCH UPPER) and 1 3333PW (LEFT DOOR SWITCH LOWER )
MICROWAVE GE JVM1851BH06 Unit is not turning on. Found that the inline fuses are out and installed new inline fuses and found power to the main board. Board is out. ; rqstng P&A on 2 1111 (GLASS INLINE FUSES. MAYBE THE WHOLE NOISE FILTER )s and 1 WB27X10873 (smartboard)
DISHWASHER - BUI GENERAL ELECTRIC PDT855SSJ2SS Install complete inner door panel assembly cycled unit test OK
WALL OVEN BOSCH HMC80242UC/05 Install new door switches holders noise filter and fuses cycled unit test OK
REFRIGERATOR-SID LG LRFDS3006S/00 Installed new funnel display as well as the LG nametags and inverter badge test OK
DISHWASHER WHIRLPOOL WDT710PAHB0 Install new main board wire harness and display console board cycled unit test OK
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Put unit into diagnostics and the unit would not respond to any of the test. Let the unit restart itself and once it did tech turn off the ice maker and back on at the controls and then put unit back into diagnostics and unit did cycled and pass each test in diag. Unit is cycling .
DISHWASHER WHIRLPOOL WDT710PAHB0 Customer has F2E2; rqstng P&A on 1 W11028004 (wire) and 1 W11049159 (housing-ui) and 1 W11109156 (cntrl-elec)
WALL OVEN BOSCH HMC80242UC/05 "Customers unit has no power on the microwave. Control panel was switch out just over a month ago, customer is not happy with the display, she said it just slightly off color then the oven. Tech to check with bsh to see if they want to replace again. ; ordrng 1 1111 (LEFT DOOR SWITCH HOLDER) and 1 2222 (RIGHT DOOR SWITCH HOLDER. ) and 1 3333 (NOISE FILTER BOARD.) and 4 4444 (INLINE FUSES)s and 2 5555 (DOOR SWITCHES)s and 1 6666 (DOOR SWITCH)"
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA Customer states that the unit not getting any ice. Found the ice water line was frozen up. Thawed out cycled.
COOKTOP KITCHENAID KESC300BBL11 Customer states that she saw sparks. Tech removed the back panel and customer is not getting any power. On one leg getting 95 volts and the other leg she not getting anything. Between the two legs 0 power. Customer did ask to leave unit out. Tech removed his sliders. Customer still may have an issue but she has to get proper power first.
WASHER WHIRLPOOL WTW7000DW0 Customer states the the washer is not working again or responding to controls ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10860738 (console)
DISHWASHER FRIGIDAIRE FFBD1831UW Customer states that the unit will not drain. Found that the wire to the pump came off. Reseated. Cycled.
REFRIGERATOR-SID LG LRFDS3006S/00 Installed new right and left door. Due to the plastic clips on the whole dispenser assy need to order additional part.s; ordrng 1 1111 (LG BADGE) and 1 2222 (INVERTER BADGE) and 1 3333 (DISPENSER PANEL) and 1 4444 (SELECTOR ASSYT) and 1 5555 (CLEAR FUNNEL) and 1 6666 (SILVER TRIM NEAR THE SELECTOR )
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer states that the unit was not cooling the other day. Tech called customer when on the way and customer stated that the unit is working fine. After asking the customer several questions we determine to cancel out the appt. Customer call back in 5 minutes and stated that it wasn’t working now. Tech did check and the temp in the frig was 37 and the check the evap coils and had good frost pattern. Tech advised to place food in the unit so it will work more efficient. Customer did not hear any clicking noises. Tech unplug the unit for several minutes to see if the unit would start right up. Everything did check ok.
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Install new heater filter and relay board cycle that’s OK
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA Customer states that the unit is not making ice. Found that the ice mold was broken. Installed new ice maker assy. ; pckd up 1 243297609 (ICE MAKER)
DRYER SAMSUNG DV42H5200EF/A3 Found the heater was shorted out. Installed new heater assy. Cycled unit test ok.; pckd up 1 DE486A (HEATER)
DISHWASHER KITCHEN AID KDTE254ESS2 Customer states that the door drops open. Customer needs cables but was not able to get the unit out of the hole. Customer is going to have to cut some of the floor.
REFRIGERATOR ELECTROLUX FRS26RLECS0 Installed parts and recharged system and checks ok
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Unit not making ice on lower ice maker; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (LOWER ICE MAKER HEATER FILL TUBE)
WASHER MAYTAG MAV3955EWW "Customer states that the unit started to smoke and is loud. Found the gearcase is leaking and the motor is smoking trying to turn. Unit needs tub and gearcase Unit is in the laundry room. 12 years old. ; rqstng P&A on 1 35-6918 (stator,brake) and 1 W10219156 (seal-tub) and 1 W12002213 (THRUST BEARING KIT) and 1 W21002026 (SNUBBER) and 1 W25-7941 (RING) and 1 W35-2017 (SPRING RETAINER) and 1 W35-5655-1 (SEAL) and 1 W35-6714 (BRAKE ASSY) and 1 WP35-3700 (OUTER TUB) and 1 WP35-6615 (TRANSMISSION KIT)"
REFRIGERATOR WHIRLPOOL WRS325FDAB01 Customer states unit is leaking. Found that the water was coming from the filter housing. Reseated the filter. Did cycle unit several times and unit did not leak
RANGE FRIGIDAIRE FGMC2765PFD Install new main , operations check ok
DRYER SAMSUNG DV42H5000EW/A3 03 Customer states that the unit is not starting when customer is hitting the start button and will start up 10-15 mins later. ; rqstng P&A on 1 1111 (MOTOR/BLOWER WHEEL ASSY) and 1 2222 (MAIN BOARD. (NOT CONTROL BOARD)