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Local Reviews
for Liberty Township, OH

Authorized Service Rated 4.2 out of 5 stars based on 5 customer reviews

Map of Liberty Township, OH

Steve was great




Review of Authorized Service

Steve has been great in fixing our dryer.


Map of Liberty Township, OH

Unprepared




Review of Authorized Service

The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working


Response from Authorized Service:

I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!


Map of Liberty Township, OH

Great Service




Review of Authorized Service

Steve was professional and knowledgeable


Map of Liberty Township, OH

Dryer needed fixed. Steve was awesome




Review of Authorized Service

He was knowledgeable, kind and fast. Loved him.


Map of Liberty Township, OH

Excellent Service, very convenient




Review of Authorized Service

Steve was prompt and even offered to come earlier when he had a cancellation. He figured out the problem quickly and fixed it nearly as fast. Excellent service start to finish.


Steve G.

Steve G.

DISHWASHER GENERAL ELECTRIC GDT695SSJ4SS Customer states that the unit is not draining. Found a loose wire to the pump assy. Reseated. Test ok.

Near Devon Dr, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER LG WT1201CV First time out the customer stated that the unit was working fine and that the lid was cracked. Durning the time of getting the lid in the unit started to not work. Same unit different issue since first time out. Now the unit is throwing out an error code of LE. Unit is 2 years old and in the laundry room; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (HALL SENSOR ) and 1 3333 (STATOR ) and 1 4444 (ROTOR)

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Installed new timer cycled unit test OK

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER LG WT1201CV Installed new lid test OK

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer states that the unit is leaking under the deli drawer. Removed the back wall and did not see that the drain line was frozen up. Did see water dripping from one of the factory screw holes. Push just under the hole and water came squatting out. Tech to call warranty company. Email pictures to Samsung They review and gave 7000 ticket numberSpoke to Tina at warranty company advised her of the 7000 ticket number technician called customer and advise she should be expecting a phone call from vendor in the next couple business days

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Customer states that no water is going into the dishwasher. Tech could not get any power to the valve. ; ordrng 1 GEWD21X10201 (TIMER)

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWB855DC3 Customer states that the unit is leaking. Found leaking coming from the water valve. Installed new valve. Cycled. ; pckd up 1 W11165546 (valve)

Near Lucky Ln, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Installed new issues cycled unit test OK

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

RANGE GE PB911SJ2SS Installed new terminal block and cord that customer purchased. Cycled Also advise customer of the safety issues of the anti-tip bracket

Near Rotterdam Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Need additional part; ordrd 1 DA97-13829C (ICE CHUTE)

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Customer states that when they get ice the are getting plastic in their cups. Found the ice container is cracked. Installed new ice container/ ; pckd up 1 5304504446 (ice container assy)

Near Luna Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Customer states that he unit is leaking. Found small air gap in the ice chute. ; ordrd 1 DA97-13809B (ICE CHUTE)

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Customer states that the unit is not cooling right. Customer needs evap motor.; ordrd 1 4389144 (EVAP MOTOR) and 1 WP2169142 (evaporator fan blade)

Near Rotterdam Ct, Liberty Township, OH 45044
Steve G.

Steve G.

MICROWAVE WHIRLPOOL WMH53521HZ0 Install new main board and thermostat cycled unit test OK

Near Frontier Ct, Liberty Township, OH 45044
Steve G.

Steve G.

MICROWAVE WHIRLPOOL WMH53521HZ0 Customer has power to the unit but stop working durning the cooking process. ; ordrd 1 WPW10598693 (THERMOSTAT ) and 1 WPW11182110 (CONTROL )

Near Frontier Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR LG LFX25973ST/05 Spoke to Alisa at customer relations. Adv her that the unit was totally disassembled and was in the garage. Some of the parts where on top of the unit and in a closet. Customer wants us to install the door and hinges. I adv warranty company what parts where all over the house. Adv warranty company would be more then happy to give customer a cod rate.

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80J7550UG/AA 02 Customer states that the unit would not drain. Customer did pull the unit out and unit start to spark and short out. Tech found that the installation was not done right. Installer did not install a stress clamp onto the electrical box on the dishwasher. Tech had to remove several inches of wire and recut the house electrical and installed a new stress clamp. Rewire the power onto the unit wire harness. Unit did not have the mounting bracket on the dishwasher. Unit was pulled out a couple of inches. Tech does want to do some test with the customer before throwing on a water valve. Service call fee good for 30 days

Near Summerlin Blvd, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR BOSCH B26FT50SNS/01 "Called techline. Ran thru several diag checks. Found heater was out and sensor. Installed main board, heater, Evap motor and both sensors. Cycled. Unit."

Near Gem Stone Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25J500DSG/AA 01 Customer states that ice is forming in the holes on the refrigerator section evaporator cover tech pre-ordered parts after talking to customer order the main board evaporator cover customer is a vies he must shut down two days prior to coming out once parts come in; ordrng 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER W/FAN REFRIGERATOR SECTION )

Near Weeping Cherry Ct, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER WHIRLPOOL WTW4816FW2 Customer states that the unit is leaking. Found the cold waterline was not tighten all the way. Tighten up and unit stop leaking. System would not let me add tax. Total is 79.82

Near Yankee Rd, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWC555DW1 "Customer states that the unit is not spinning. When put in spin the whole unit starts to rock and shake, noticed that the unit does not want to go into spin and gears are striped and tub is damage to to the gears striped. 2 hrs on return Request double labor.; rqstng P&A on 1 WPW10512161 (OUTER TUB) and 1 WPW10721967 (SPLUCH ) and 1 WPW10752719 (SPIN BASKET) and 1 WPW11035751 (GEARCASE)"

Near Dutchview Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER BOSCH SHP65T55UC 07 "Installed new main board, and soap dispenser assy. Cycle unit."

Near Lucky Ln, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EP/A2 01 "Customer states that the unit is loud.. Last time out found the the left rear roller, this time customer had a bad right rear roller. Installed new roller, load test unit. ; pckd up 1 DC97-16782A (ROLLER )"

Near Brunswick Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER BOSCH SHP65T55UC 07 Customer states that the unit is throwing up an error code e-19 spoke to Jim at Bosch tech line he advised that this is a new era code to change out main board and dispenser assembly; rqstng P&A on 1 12008380 (SOAP DISPENSER ) and 1 12009532 (MAIN BOARD )

Near Lucky Ln, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28N9780SG/AA 02 Customers display was showing half screen and also ghost screening installed new display installed new main board also installed new right top door did two wires were broken on the door cycled unit test OK

Near Yankee Rd, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT720PADM2 Customer statesn that the unit will not start. When you turn on the unit the display fades away. Could not put the unit into diag; ordrd 1 W10854231 (cntrl-elec) and 1 W10917737 (housing-ui)

Near Windsor Tr, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWC555DW1 Installed new outer tub gear case splotch and spin basket low test unit checked OK

Near Dutchview Ct, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER WHIRLPOOL WTW5000DW2 Customer states that the unit would not lock. Tech put unit into diag and the unit would try to start and lock then then kick off. Installed new lock assy. Cycled unit and calibrated unit. Test ok; pckd up 1 WPW11307244 (LOCK)

Near Amberley Ct, Liberty Township, OH 45044
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Kent with dealer had me call vendor Jessica could not get visual support so took picture and sent to vendor

Near Devon Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25J500DSG/AA 01 "Steve Techline ran thru diag. Installed new temp sensor, heater cover with fan and main board. Cycled unit. Test ok."

Near Weeping Cherry Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GDT695SSJSS Customer states that the unit did flood, we are second servicer to be dispatched.

Near Charleston Woods Dr, Liberty Township, OH 45044
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed parts recharged unit and has a good frost pattern on both coils and checks ok instructed neighbor I left and to give it 24-48 hrs to stabilize

Near Devon Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263BEAESR/AA 07 "Customer states that the unit is not cooling, Customer is having two issues with the unit, both refrigerator section and freezer section. took pictures of the freezer section having a evaporator restrictions. Plus the unit is not going with defrost mode in the refrigerator section. Spoke to Marlise and adv its a system job if they repair the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (BI-METAL REFRIGERATOR SECTION) and 1 3333 (FREEZER EVAP) and 1 4444 (EVAP MOTOR/COVER REFRIGERATOR SECTION ) and 1 5555 (FILTER DRYER. )"

Near Devon Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EP/A2 01 Customer states that unit is making a squealing noise. Last time out replace a seized up rear roller. Customer states intermittent issue. Customer does states the noise has been getting better thru out the weekend.

Near Brunswick Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER SAMSUNG DV50F9A7EVP/A2 Customer states when drying the unit makes a squealing noise. Installed new idler pulley. Load test ; pckd up 1 DC93-00634A

Near Oleander Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR BOSCH B26FT50SNS/01 Customer states that the unit is not cooling. Found that the unit is not going into defrost mode. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (EVAP MOTOR FREEZER) and 1 3333 (BI-METAL FREEZER) and 1 44444 (HEATER FREEZER)

Near Gem Stone Dr, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWX500BW0 "Customer states that the unit will not spin out. customer had another company out and they think replaced the motor. Tech had the customer put in a load so he could see how wet the clothes came out. Put the unit into a spin drain mode and the unit would not spin out. Installed new actuator , calibrated the unit and reloaded the washer and put back into a spin and drain. Cycled ; pckd up 1 WPW100006355 (ACTUATORS )"

Near Birch Creek Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer states that the water coming out of the unit is warm. Tech did show the customer how the water lines are ran. Explain to customer that the water line goes under the unit causing the first glass of water to be warm. And did show the customer the water tank.

Near Windsor Tr, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EP/A2 01 Customer states that the unit is making a loud squealing noise. Found that the left rear roller was seized up. Installed new roller. Cycled.; pckd up 2 DC97-16782As

Near Brunswick Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSG Customer states that she is not getting ice. Tech had to thaw out ice room. Installed new ice maker and unit already had the clips. Tech did seal up the ice room gaps cycled; ordrng 1 DA97-15217DTS (ICE MAKER )

Near Dawson Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR LG LFX28977ST/00 Customer states that the unit is leaking in the rear near the water valve. Cust sent tech a video. Installed new water valve. Cycled; pckd up 1 MJX41178908 (WATER VALVE.)

Near Wedgewood Terrace, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER SAMSUNG DV48J7700EW/A2 Customer states that the unit will not spin. . Found that the unit has a bad idler pulley. Installed new pulley. ; pckd up 1 DC93-0063A (IDLER PULLEY)

Near Brightfield Ct, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWX500XW0 Customer states that the unit has water in after the cycles. Tech ran thru the washer When the tech tried to put unit into diag/calibration mode it would not go thru the cycles. Tech looked under the unit and noticed that the gear case has been leaking. Approx age 14 1/2 calls under same autho number; rqstng P&A on 1 W10276397 (pump) and 1 WPW10006355 (actuator) and 1 WPW10393448 (CONTROL) and 1 WPW10721967 (PULLEY) and 1 WPW10836348 (MOTOR) and 1 WPW11132267 (GEAR CASE)

Near Cambridge Trail, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF4287ARS/XAA Erin techline ; ordrng 1 COMPRESSOR

Near Royal Fern Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER LG LDF5545ST "Customer had AU error code and unit had water at the bottom of the .... removed the unit from the hole and removed the flood sensor and dried up the base of the unit.. did notice that the unit was not leaking from the motor assy or the water valve. After reinstalling the float switch assy, check all of the hose connections. Took a mirror and inspect each seals around the motor assy. cycled the unit several times to try to locate the leak. Did notice that the customer had a sink issue, which could be back flowing into the dishwasher and over flowing from the sink."

Near Castle Hill Dr, Liberty Township, OH 45044