Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Liberty Township, OH

Authorized Service Rated 4.3 out of 5 stars based on 6 customer reviews

Map of Liberty Township, OH

Honest and Professional




Review of Authorized Service

Steve did a great job keeping me in the know of what was going on during our washing machine repair. He was very professional. He called ahead of time to confirm his arrival, cleaned up after himself, and was very honest and knowledgeable.


Map of Liberty Township, OH

Steve was great




Review of Authorized Service

Steve has been great in fixing our dryer.


Map of Liberty Township, OH

Unprepared




Review of Authorized Service

The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working


Response from Authorized Service:

I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!


Map of Liberty Township, OH

Great Service




Review of Authorized Service

Steve was professional and knowledgeable


Map of Liberty Township, OH

Dryer needed fixed. Steve was awesome




Review of Authorized Service

He was knowledgeable, kind and fast. Loved him.


Map of Liberty Township, OH

Excellent Service, very convenient




Review of Authorized Service

Steve was prompt and even offered to come earlier when he had a cancellation. He figured out the problem quickly and fixed it nearly as fast. Excellent service start to finish.


Steve G.

Steve G.

REFRIGERATOR KENMORE 596.735032 Customer states that the unit is not cooling. Unit is in the garage and had a system job done Spoke to Cassandra. Adv her since a system job as been done to the unit before we can not proceed with another system.AUTHO 53CLLL

Near Stellar Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF4289HARS/XAA Customer states the unit is not making ice. Installed new ice maker. Cycled unit. ; pckd up 1 DA97-07365C (ICE MAKER )

Near Treeside Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Installed new dispenser paddle assembly cycle unit test OKAutho 545casm

Near Tranquility Trace, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER HOTPOINT HTX21EASK0WW Customer had blown a different fuse. Installed new fuse. Cycled out. Tech took several pictures of the house vent and even spoke to the property management. Tech after he installed the new fuse took a picture of the house vent outside and still all three flappers where not opening and lint was still at the end. ; pckd up 1 WE04X26139 (high limit thermosta)

Near Thistle Ln, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE LGID2475QF6A Installed new right cosmetic strip

Near River Birch Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Installed new main board. Check heater and fan. Tstok

Near Tree View Dr, Liberty Township, OH 45044
Steve G.

Steve G.

OVEN SAMSUNG n/a Installed new display and new main board cycled unit test OK

Near Stellar Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER WHIRLPOOL WED7500GW0 Customer states that the unit is not drying on sensing... Found one of the wires to the top bar had come off... Reseated...

Near Anmer Ct, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER WHIRLPOOL GU2275XTVY0 Customer states that the upper rack is not cleaning as well. States some of the plates are coming out dirty 15-17 years old in kitchenAutho 545casm

Near Tranquility Trace, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER HOTPOINT HTX21EASK0WW Customer states that the unit will not start again. Found a different fuse that blew. Customer stated that she had the vent clean out by the rental property . She told tech that he brought in a leaf blower and clean it out. tech already adv customer that the dryer is noting but a leaf blower with a heater. Tech took several pictures of proof that the job was not done correctly. Tech order new fuse. ; schdld next appmnt for 8/12 MON !

Near Thistle Ln, Liberty Township, OH 45044
Steve G.

Steve G.

FREEZER FRIGIDAIRE LFFH17F7HWD Customer states that the unit will go to high heat and temp of 25 the customer has to tap on the door and the unit will start. Customer is going to repair the unit himself.

Near Millikin Rd, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Installed new icemaker clip assembly and new heater drain hose cycled unit checked OK

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER HOTPOINT HTX21EASK0WW "Customer states that the unit will not start. found that the thermal fuse was blown. Installed new fuse. Cycled unit test ok. Advised customer that they must have the house vent clean out. Actually run a snake/ brush thru the entire house vent. If the customer just puts their hand up the vent and clean it that way or a shop vac or a leaf blower, tech explain to the customer they are not doing anything but wasting their time. Advise customer do not use the dryer because it is a fire hazard. Customer understood that it is a fire hazard and adv tech they will not use the unit. ; pckd up 1 WE04X25196 (dryer thermostat)"

Near Thistle Ln, Liberty Township, OH 45044
Steve G.

Steve G.

DBL OVEN COMBO JENN-AIR n/a Installed new main control board. Cycle. Unit test ok.

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Customers upper ice maker is leaking. Unit has been sealed up but tech wants to install new upgrade kit. ; rqstng P&A on 1 1111 (ICE MAKER UPGRADE KIT WITH BOARD. )

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DBL OVEN COMBO JENN-AIR n/a "Customer states that the oven is not turning on, but the microwave is working fine. Check power to the unit and have power. ; pckd up 1 WPWP74009716 (CONTROL)"

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE LGID2475QF6A Seal is falling off. Reseated and clean seal and secure. Test ok.

Near River Birch Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer states that the unit is not cooling right in the refrigerator section. Unit is not going into defrost. ; ordrd 1 DA92-00384E (BOARD)

Near Tree View Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR GE PFSF6PKXEBB Install new main board and evaporator motor cycle unit test OK

Near Winter Hazel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE LGID2475QF6A Seal is falling off. Reseated and clean seal and secure. Test ok.

Near River Birch Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer states that the unit is not cooling right in the refrigerator section. Unit is not going into defrost. ; ordrd 1 DA92-00384E (BOARD)

Near Tree View Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR GE PFSF6PKXEBB Install new main board and evaporator motor cycle unit test OK

Near Winter Hazel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

OVEN SAMSUNG n/a Customer states that the unit will shut down and give error code E08; ordrng 1 DE92-02439E (MAIN PBC) and 1 DE92-02440E (DISPLAY BOARD)

Near Stellar Ct, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER SAMSUNG WF210ANW/XAA "Customer states that the unit will not spin. States that when if does the unit is loud. . Customer needs a tub job. ; rqstng P&A on 1 1111 (DOOR BOOT) and 1 2222 (SPIN BASKET) and 1 3333 (FRONT TUB) and 1 4444 (REAR TUB) and 1 5555 (TUB SEAL. (GOES BETWEEN THE TUBs)) and 1 6666 (STATOR) and 1 7777 (ROTOR), states that autho needed"

Near Trinity Shore Cir, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 While disassembling the unit found at the motor pool he was cracked as well spoke to Caroline at extend warranty company that push the unit over the non-economical repair limit all parts return to the office bill out for diagnostic trip charge

Near Paradise Cove, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR GE PFSF6PKXEBB Customer states the unit is not cooling at all. Found that the unit refrigerator section is all frozen up. Customer needs to shut down the unit 2 days prior to parts being installed; ordrd 1 WR55X11055 (refrigerator control) and 1 WR60X10254 (asm motor fre.)

Near Winter Hazel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Install new float stem and water valve started to notice water going in extremely slow and also did not have proper power call tech line tech line advise replace wire harness and water valve spoke to Zack at warranty company they are looking for the wire harness and if not they will buy out the customer tact will notify customer; saved tckt

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer states that the unit is not making ice. Customer spoke to Vendor and told me that they were going to do a buy out technician called Vendor spoke to Tracy, they are buying the customer out. Bill out for trip"

Near Goldendawn Way, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER SAMSUNG WF45H6300AG/A2 01 "Customer states that the unit is not spinning. Did hear that the lock did have some noises, did installed new lock and unit still did not spin. Customer needs lock and main board. Customer is not going to repair the unit."

Near Windsor Tr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 09 "Customer states that the unit is leaking. Found the leaking coming from the refrigerator section drain line. Try to flush out the line, was not able to run a snake thru the unit. The drainline was clog and not to open up the drain line. Unit can not be repaired due to the drain line pinched or shift of insulation."

Near Windsor Tr, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 Customer states that when she starts the unit and it makes a horrible noise. Found that the gear case has been leaking oil all over the unit. ; rqstng P&A on 1 WPW10721967 (SPLUCH KIT) and 1 WPW10913953 (ACTUATOR) and 1 WPW11035751 (GEARCASE) and 1 WPW11239857 (BELT)

Near Paradise Cove, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Clare at AHSLast out tech was not getting no power to the water valve. Installed new control and unit did was getting power to the water valve. The unit started up and did fill and was washing. Customer did another load and is not getting any water in the unit. Total parts 60.17 tax 4.21. Total. 63.38 Autho 64clhm; ordrng 1 GEWD12X335 (FLOAT STEM) and 1 GEWD21X479 (SWITCH)

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3600G00BB Customer states that the warranty company has sent out another company five times. Last time the the customer called the warranty company it flooded under the sink. The last company did not hook tighten down the drain hose. Also removed the kick plate and ran the unit for several minutes to check for other leaks. All check out ok.

Near Kempton Ct, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW0 "Customer states that when she was near the washer it sounded like the water was rushing in and the tub filled up. Tech calibrated the unit and ran diag. No error codes, tech ran several different cycles and was not able to hear or see anything out of the ordinary. Check ok"

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GENERAL ELECTRIC GDT695SSJ4SS Customer states that the unit is not draining. Found a loose wire to the pump assy. Reseated. Test ok.

Near Devon Dr, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER LG WT1201CV First time out the customer stated that the unit was working fine and that the lid was cracked. Durning the time of getting the lid in the unit started to not work. Same unit different issue since first time out. Now the unit is throwing out an error code of LE. Unit is 2 years old and in the laundry room; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (HALL SENSOR ) and 1 3333 (STATOR ) and 1 4444 (ROTOR)

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Installed new timer cycled unit test OK

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER LG WT1201CV Installed new lid test OK

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer states that the unit is leaking under the deli drawer. Removed the back wall and did not see that the drain line was frozen up. Did see water dripping from one of the factory screw holes. Push just under the hole and water came squatting out. Tech to call warranty company. Email pictures to Samsung They review and gave 7000 ticket numberSpoke to Tina at warranty company advised her of the 7000 ticket number technician called customer and advise she should be expecting a phone call from vendor in the next couple business days

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Customer states that no water is going into the dishwasher. Tech could not get any power to the valve. ; ordrng 1 GEWD21X10201 (TIMER)

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWB855DC3 Customer states that the unit is leaking. Found leaking coming from the water valve. Installed new valve. Cycled. ; pckd up 1 W11165546 (valve)

Near Lucky Ln, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Installed new issues cycled unit test OK

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

RANGE GE PB911SJ2SS Installed new terminal block and cord that customer purchased. Cycled Also advise customer of the safety issues of the anti-tip bracket

Near Rotterdam Ct, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Need additional part; ordrd 1 DA97-13829C (ICE CHUTE)

Near Cherry Laurel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Customer states that when they get ice the are getting plastic in their cups. Found the ice container is cracked. Installed new ice container/ ; pckd up 1 5304504446 (ice container assy)

Near Luna Ct, Liberty Township, OH 45044