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Local Reviews
for Mason, OH
Powered by Fluid LOCALMrs. Blome
Mary - Mason, OH
Steve was a good technician - courteous and efficient. I would have him wear shoe guards next time but his shoes did not soil my carpet. Your company is blessed to have him.
Great Service - Steve G is awesome
Kiran Salam - Mason, OH
Excellent Service
Joe - Mason, OH
Steve was awesome!!! Great personality easy to talk to just very impressed great guy!!! Service was scheduled perfect super company and customer service!!! Thank you Steve Stay Safe and Healthy!! You ROCK!! The Senger's
Great Service
David - Mason, OH
We have had Steve on several occasions. He is patient, friendly and always thorough.
Dennis
Dennis - Mason, OH
Steve did a great job Great to work with
Expert service
Fred - Mason, OH
Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.
Great support and personality
Debbie - Mason, OH
The tech was terrific even though our issue resolved itself. Great customer service.
Steve G.
RANGE - ELECTRIC GENERAL ELECTRIC PGP9036SL1SS "Customer states that they are smelling a plastic, electrical burn smell but its not all the time. Cycled the unit and all burners check out ok. Possible smell is coming from the large burner cap.. did see a square mark from possibly a sticker. Did clean off all other burners . Customer states under warranty. Did show Closing date"
Steve G.
HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 Unit is leaking. Small amount. ; ordrd 1 5304514782 (LOWER SOAP HOUSING) and 1 5304514790 (SLIDES RAILS) and 1 5304514790 (WATER VALVE) and 1 5304514794 (COVER SOAP HOUSING)
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Install new icemaker upgrade kit sealed ice room installed new ice container cycle test OK
Steve G.
RANGE - GAS JENN AIR CCG2523B unit non-repairable
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT665SMN2ES ";customer had unit installed, they went to do a load. Tech did check power to the unit and did check power. The display is not working. Power to the display. ; schdld next appmnt for 8/14 FRI !"
Steve G.
RANGE - GAS GENERAL ELECTRIC JGB645SEK3SS Installed new bake ignitor.. cycled.
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GIE21GSHEE Unit is not cooling. Found the evap motor seized up. ; ordrng 1 WR60X25798 (fan evap asm)
Steve G.
DISHWASHER GE GDT695SSJ2SS unit will chime when no one is around. Now the unit is not powering up. GDT695SSJ2SS machine control; ; ordrd 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24901 (MAIN BOARD.)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Install new icemaker cycle test OK
Steve G.
RANGE - GAS GENERAL ELECTRIC JGB645SEK3SS "Customer just closed on the house and the bake did not work. Found power to the bake ignitor. ; ordrd 1 WB13K21 (ignitor,oven)"
Steve G.
REFRIG/SIDE-BY-S WHIRLPOOL WRS342FIAB00 Customer states that the unit is freezing . Cycled unit and did hear the damper door open and close..power unit off for several seconds and was able to get the door to open and close.
Steve G.
DRYER SAMSUNG DV45K6500EV/A3 01 "Unit is loud while in use. Installed new idler pulley and right rear roller. ; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US3A Unit is not filling with water. ; ordrng 1 5304521117 (BOARD) and 1 5304525044 (VALVE)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Customer only getting crush ice. Found ice build up in the back of the auger assy. Customer needs air handler kit. ; ordrd 1 5303918784 (air handler housin)
Steve G.
RANGE SAMSUNG NE59J7630SG/AA Installed new display cycled unit test OK
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GTE18ETHPRWW Ice maker is over filling Installed new icemaker cycled unit test OK
Steve G.
REFRIGERATOR WHIRLPOOL WRF535SMBM Unit will not stop making ice. Found that the metal arm came out of the hole. Reseated.
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Unit is not making ice and the container is cracked. ; rqstng P&A on 1 1111 (ICE CONTAINER ) and 1 DA82-02673A (;ICE MAKER KIT)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Lower ice maker. ; ordrd 1 241798233 (ICE MAKER KIT)
Steve G.
REFRIGERATOR WHIRLPOOL GS5SHAXNLOO Customer states that unit sounds like a plane. Tech did hear a video but could not determine where the noise was coming form. Unplug unit to hear the compressor kick on. Could not recreate the noise. Did advise that the service call is good for 30 days.
Steve G.
REFRIGERATOR GE GIE21GSHESS "Customer states that the water taste bad and wants a new filter. Tech explain to customer that filters are not a covered item, that she would have to purchase one on her own. Customer also wanted tech to switch the doors. Tech advised her that warranty would not cover the doors being switched."
Steve G.
REFRIGERATOR GENERAL ELECTRIC GIE22JSNBRSS Unit is not making ice. Found that the customer does not have water coming from the wall. They need to call landlord.
Steve G.
RANGE - GAS JENN AIR CCG2523B Installed new igniter’s spark module and switch is still having issues with other burners now found some switches to be defective; ordrng 2 W74005032PW (SWITCHES )s
Steve G.
REFRIGERATOR BO SAMSUNG RF28HFEDBSG/AA Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONATINER) and 1 DA81-05595A (SEALANT) and 1 DA82-02704A (ICE MAKER KIT)
Steve G.
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES Install new wire harness assembly and float switch
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Customer left shelf crack and the wheel fell off and the bin ;wheel fell off the bin due to the weight.Customer also found the ice maker mold had several cracks and the water line freezer up. ; ordrng 1 241920106 (FILL TUBE) and 1 243297609 (ICE MAKER) and 1 5304508761 (SHELF WITH GLASS) and 1 5304512617 (BIN)
Steve G.
RANGE SAMSUNG NE59J7630SG/AA Display is flashing 11; ordrd 1 DE07-00129A (DISPLAY)
Steve G.
RANGE - GAS JENN AIR CCG2523B Tech to order additional parts; rqstng P&A on 1 W71002749 (SPARK MODULE ) and 5 W74005032 (SWITCH)s
Steve G.
DISHWASHER LG LDF5545WW Installed new console and lock cycled unit test OK
Steve G.
WASHER SAMSUNG WF42H5000AW/A2 Installed new inverter board cycled unit test OK
Steve G.
MICROWAVE BOSCH HMC80251UC/01 no problem found.
Steve G.
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES Sherri at warranty company Sherry approved ; saved tckt
Steve G.
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES Need wire harness with fuse. Will call Monday to get autho. ; schdld next appmnt for 7/6 MON !
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Customer has some ice forming on the liner. Found some gaps between the liner and cabinet. Sealed up /. ; used 1 5304469950 (SEALANT) from stock
Steve G.
DRYER SAMSUNG DV42H5000EW/A3 Unit is not heating up. Installed new heater assy. Did advise the customer to have house vent clean out. ; used 1 DE486A (ELEMENT) from stock
Steve G.
REFRIGERATOR WHIRLPOOL WRV986FDEM Unit Is leaking and the left bin door control is out. Found water in the bin under the control . The left refrigerator door is leaking from the bottom and is dripping rust. Rust is coming from condensation from inside the door. ; rqstng P&A on 1 1111 (LEFT CRISPER DOOR) and 1 2222 (CONTROL ON CRISPER DRAWER) and 1 3333 (LEFT REFRIGERATOR DOOR ASSY. )
Steve G.
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES Install new heater cycled
Steve G.
DRYER SAMSUNG DV45K6500EV/A3 Unit is making a cracking noise. Found the drum seam is cracked in the front. Adv customer not to use the unit. ; rqstng P&A on 1 1111 (S/S DRUM) and 2 2222 (ROLLERS (FRONT))s
Steve G.
MICROWAVE BOSCH HMC80251UC/01 "Installed new main control with electronics cycled unit test ok."
Steve G.
DISHWASHER BOSCH SHP865WF5N Customer is having washing issues. Cycled unit with glasses up right. Customer did do everything that was suggested to the customer and customer still having issues. Tech will call warranty company.and adv. Customer wants second opinion
Steve G.
MICROWAVE BOSCH HMC80251UC/01 "Installed new glass fuses, all new door switches and ;switch holders. Installed new console, tech thought the display came with the console. ; rqstng P&A on 1 1111 (DISPLAY BOARD)"
Steve G.
WASHER MAYTAG MHW3505FW1 Installed new water valve and main board cycled unit
Steve G.
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES Unit still not heating. ; ordrng 1 WD05X24776 (HEATER. NO ON STOCK)
Steve G.
WASHER SAMSUNG WF42H5000AW/ A2 Customer states that the unit is shaking so bad it walks and is loud in spin. Unit needs a complete tub2 hrs 2 men. Unit is 7-9 in basement. ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (REAR TUB) and 1 3333 (FRONT TUB) and 1 4444 (STATOR) and 1 5555 (SEAL BETWEEN TUBS) and 1 6666 (DOOR BOOT) and 1 7777 (;ROTOR) and 4 8888 (SHOCKS/DAMPERS)s
Steve G.
RANGE THERMADOR PRG304GH/20 The first initial visit technician could not smell any natural gas technician did set it up per customer request to come to the house at 6 o’clock in the morning technician got there with leak detector could not find any smell or the leak detector did not show any signs of leaks anywhere around the range technician went to crawlspace with gas line goes up with lead to tactor could not find any leaks in the crawlspace as well spoke to warranty company talk to Richard explain him