Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Mason, OH

Authorized Service Rated 5.0 out of 5 stars based on 5 customer reviews

Map of Mason, OH

Excellent Service




Review of Authorized Service

Steve was awesome!!! Great personality easy to talk to just very impressed great guy!!! Service was scheduled perfect super company and customer service!!! Thank you Steve Stay Safe and Healthy!! You ROCK!! The Senger's


Map of Mason, OH

Great Service




Review of Authorized Service

We have had Steve on several occasions. He is patient, friendly and always thorough.


Map of Mason, OH

Dennis




Review of Authorized Service

Steve did a great job Great to work with


Map of Mason, OH

Expert service




Review of Authorized Service

Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.


Map of Mason, OH

Great support and personality




Review of Authorized Service

The tech was terrific even though our issue resolved itself. Great customer service.


Steve G.

Steve G.

RANGE FRIGIDAIRE LFEF3048QFB "Front right burner is not cycling. ; ordrd 1 316436001 (switch,infinite lrg)"

Near Chimney Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Unit is not making ice. ; rqstng P&A on 1 1111 (ICE MAKER UP GRADE KIT) and 1 2222 (ICE CONTAINER. )

Near Scarlet Oak Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator back wall installed new main board cycled unit checked OK

Near Pineleigh Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22K9581SG/AA Install that new ice room fan motor and auger

Near Mere Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 11 Installed new icemaker icemaker clips and sealed up ice room installed new refrigerator evaporator cover move temp sensor in refrigerator section installed new main board cycled unit test OK

Near Butler Warren Rd, Mason, OH 45040
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW3 Unit is making a loud squeaking noise. Installed new idler pulley. Cycled. ; used 1 W10837240 (BRACKET) from stock

Near Chestnut Hill Dr, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE JENN AIR JMC7000ADB Unit in the kitchen. 22 years old Load test the unit and unit is not heating up. ; rqstng P&A on 1 AM13091701 (;DIODE) and 1 W56001219 (CAPACITOR ) and 1 W56001239 (MAGTUBE)

Near Appaloosa Trail, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is out. Install new display cycled unit test OK

Near Hillary Ln, Mason, OH 45040
Steve G.

Steve G.

RANGE SAMSUNG NX58K9850SG/AA Upper fan Is making noise. ; ordrng 1 1111 (UPPER FAN MOTOR)

Near Mere Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 11 "Customer is having no cool issues, and ice maker issues. ; rqstng P&A on 1 1111 (REF. BACK WALL WITH FAN) and 1 2222 (MAIN BOARD) and 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER. (NOT ON MY INV))"

Near Butler Warren Rd, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Unit is not making ice. Installed new fill tube. Cycled. ; used 1 DA97-00209Z (FILL TUBE HEATER) from stock

Near Gentry Ln, Mason, OH 45040
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW2 "Installed new control board, and no power going to that board and no power coming out of the board. Installed new console assy. CycledTina at warranty. Approved l1-35543026039; pckd up 1 W11112656 (console)"

Near Derby Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Unit is making noise. Removed the refrigerator back wall and thawed out ice build up. Install new temp sensor in refrigerator section; used 1 DA32-00029Q (SENSOR) from stock

Near Pineleigh Ct, Mason, OH 45040
Steve G.

Steve G.

OVEN WHIRLPOOL WFE525S0HW1 "Customer states that the unit is not cooling evenly in the oven, and front right dual burner is not turning one or off properly. Did check the element and it check fine. Did load test the top right front burner. Brought the pan to a boil then let it go down to a simmer and the unit did cycle."

Near Walnut Ln, Mason, OH 45040
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW2 Unit is not turning on. ; ordrd 1 W11112658 (cntrl-elec)

Near Derby Ct, Mason, OH 45040
Steve G.

Steve G.

WASHER GE GTW485ASJ5WS Customer states that the unit is making a whining noise. Did a load test and. Unit did not make any noise. Customer said the agitator is loose. Adv their is some play.

Near Elter Ln, Mason, OH 45040
Steve G.

Steve G.

DRYER GE GTD33EASL0WW Customer is getting loud ticking noise. Remove the drum and clean out the blower wheel filter housing. Inspect the unit and clean out . Cycled the unit and the unit started back up. Customer needs motor blower wheel assy. Customer is not going to repair. Gtd33easl0ww

Near Elter Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 CHECKS OK.

Near Marival Way, Mason, OH 45040
Steve G.

Steve G.

FREEZER FRIGIDAIRE FFFU14F2QWR "Unit is not cooling right. Installed new evaporator fan , also noticed that the drain line was frozen over - cleared test OK"

Near S Shore Dr, Mason, OH 45040
Steve G.

Steve G.

WASHER WHIRLPOOL WTW8040DW3 Unit is leaking. Installed new water valve assy. Cycled. ; used 1 W11096267 (WATER VALVE) from stock

Near Quail Lake, Mason, OH 45040
Steve G.

Steve G.

WASHER LG WM2455HG Installed new pump casing and drain pump cycled unit test OK

Near W Church St, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER GE GDT625PSJSS Unit would not start up. Was able to unit to start up after several tries. Customer needs lock and main board. Cycled unit several times. If customer does want repair pre order the parts and give 2 hrs on return.

Near Chatsworth Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22K9581SG/AA Installed new ice kit cycled unit test OK

Near Mere Dr, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE OVEN FRIGIDAIRE FFMV1645TM Unit is not powering up. Found the inline fuse was blown. Installed new fuse. Load test the unit. ; used 1 5304509451 (FUSE) from stock

Near Thorngate Dr, Mason, OH 45040
Steve G.

Steve G.

WASHER LG WM2455HG Unit is not draining. OE error code. Found the pump is bad. Unit is 13 years old and in the laundry room; rqstng P&A on 1 1111 (DRAIN PUMP. ) and 1 2222 (DRAIN PUMP CASTING. HOLDER)

Near W Church St, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer heard a fan noise. Found the refrigerator evap was frozen up around the fan. Thawed out room. And did see the liner had some cracks. Drill holes at the ends and fill the cracks and holes up with samsung silicone per samsung. Clean off the temp sensor from the black insulation. Cycled.

Near Pineleigh Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22K9581SG/AA Unit is not making ice ; rqstng P&A on 1 DA82-02671A (ICE KIT)

Near Mere Dr, Mason, OH 45040
Steve G.

Steve G.

WALL OVEN THERMADOR SC302TS You can not see the display. Was not able to see any model tag anywhere not he unit; Customer did find the user manual what someone had written the model tag. Unit in kitchen. 21 years old. Unit does work but still cant see what ur entering.

Near Tarton Fields Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 Unit is not making any ice. Found ice build up in the back . removed that ice build up and sealed up the unit. Pulled out grey water fill tube 1/4 inch.

Near Marival Way, Mason, OH 45040
Steve G.

Steve G.

WASHER GE n/a "Customer states that the unit is smoking when he uses the washer. Unit is est age of 8-10 years old. Unit needs a complete tub job. Front, rear tub, spin basket, door boot, seal between the tubs, motor, pulley on the back of the tub, and pulley bolt.No tag; saved tckt"

Near Thorngate Dr, Mason, OH 45040
Steve G.

Steve G.

DRYER GE GTD81ESPJ0MC Per GE please go out and diagnose to the unit and see what damage and take pictures of the damaged unit technician spoke to Suzanne at customer relations will be emailing her pictures per her request

Near Citation Ct, Mason, OH 45040
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EP/A2 01 Unit is making a loud noise. Found that the idler pulley was bad. Installed new pulley. Cycled. ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Marival Way, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER GE GLD4400N10BB Installed new panel and main control board cycled unit test OK

Near Waterford Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFTR1821QB0 Found the handle was cracked at the very top it was not cracked due to customer abuse or air due to defective part installed new handle for refrigerator door test OK

Near Chatsworth Dr, Mason, OH 45040
Steve G.

Steve G.

BEVERAGE CENTER GENERAL ELECTRIC GVS04BDWESS Customer states that the unit is not cooling. The compressor is running. Tech did tap into system and unit did not have any Freon . Unit has to have a leak. ; rqstng P&A on 1 WR02X20022 (desicated filter) and 1 WR62X20058 (evaporator assy) and 1 WR91X20041 (compressor)

Near Lady Palm Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR-SID LG LFXS28968S/11 "Installed new left door and display, paddle and funnel assy. Cycled unit test ok."

Near Tradition tr, Mason, OH 45040
Steve G.

Steve G.

COOKTOP JENN AIR CVGX2423B Install front left and front right igniter switch is cycled unit test OK

Near The Ridings, Mason, OH 45040
Steve G.

Steve G.

HOME LAUNDRY - E LG WM3900HBA.ABLEUUS Customer states that the unit is making a knocking noise. Found that the main board cover had fallen off and stuck between the tub and the cabinet. Reattach the cover load test.

Near Slazenger Ct, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER GE GLD4400N10BB Customer states that the unit is not filling up with water. Tech check to see if the water line was on and started the unit up. Water went into the unit cycled the unit again and unit did not start up and did shut off. Unit in kitchen and 8-10 years old; rqstng P&A on 1 GEWD21X10247 (BOARD) and 1 GEWD34X11275 (PANEL)

Near Waterford Dr, Mason, OH 45040
Steve G.

Steve G.

COOKTOP JENN AIR CVGX2423B Front right burner is not always starting./. ; ordrd 2 WPWP71003385 (SWITCH )s

Near The Ridings, Mason, OH 45040
Steve G.

Steve G.

DRYER - ELECTRIC LG DLEX7800VE.ASSEEUS Installed new door assembly switch door assembly to left-hand hinge install new door hinge that’s OK

Near Baymeadows Dr, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE GE PVM1790SR1SS Installed new Holder assembly with switches, test, unit test OK

Near Crooked Tree Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FG4H2272UF "Customer states that the doors slam shut. Did advise the customer that his unit does not have any type of door spring, cams or soft closing hinges. Their isn’t any kind of door hinge to install and advise the customer if tech was to install all new door hinges with would do the same."

Near Heritage Pointe Blvd, Mason, OH 45040
Steve G.

Steve G.

WASHER LG WM3370HVA Unit is leaking . Found the three way valve was leaking. Installed new valve. Cycle. ; pckd up 1 5220FR2075L (THREE WAY VALVE)

Near Charleston Hill Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR-SID LG LFXS28968S/11 Customer states that the left door has a dent. Tech has pictures and preorder parts. ; ordrng 1 1111 (LEFT DOOR S/S DOOR) and 1 2222 (DISPLAY ASSY ON LEFT DOOR) and 1 3333 (PADDLE ASSY ON LEFT DOOR)

Near Tradition tr, Mason, OH 45040