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Local Reviews
for Miamisburg, OH

Authorized Service Rated 4.9 out of 5 stars based on 27 customer reviews

Map of Miamisburg, OH

Drier repair




Review of Authorized Service


Map of Miamisburg, OH

Fridge Repair




Review of Authorized Service

Instruct your workers to use mask at all time they’re in a customer’s house, especially this period, whether they believe in the existence of COVID-19 or not. He was coughing and coughing without his mask on. He said he’s on a particular kind of BP medication that makes him have coughing spells, the more reason he should have had his mask on. Otherwise he did his job. So far, the fridge has been work fine.


Response from Authorized Service:

Thank you very much for your follow up review! Our technicians are required to wear masks in the home. We are committed to training and reinforcing the standards that are expected but appreciate feedback from our customers! Please let us know if you have any additional questions!


Map of Miamisburg, OH

Great service , explained everything very thorough!




Review of Authorized Service


Map of Miamisburg, OH

Awesome, great job




Review of Authorized Service

Great


Map of Miamisburg, OH

Service, Availability, Professionalism - All Excellent!




Review of Authorized Service

Technician (Steve) was very efficient, professional and knowledgeable. Very organized and detailed. Had all parts needed in service vehicle. Was able to add another appliance repair while he was here without need to schedule another appt. Very happy with this Company!


Map of Miamisburg, OH

Excellent service!




Review of Authorized Service


Map of Miamisburg, OH

Washer repair




Review of Authorized Service

Fast friendly service


Map of Miamisburg, OH

Dishwasher and washer




Review of Authorized Service


Map of Miamisburg, OH

Fast, efficent service




Review of Authorized Service

Steve was a delight, experienced and quick with repairs.


Map of Miamisburg, OH

Service Pro




Review of Authorized Service

Great service!


Steve gets the job done!




Review of Authorized Service

Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!


Great service




Review of Authorized Service


Great




Review of Authorized Service


Rhonda




Review of Authorized Service

Tim was fantastic. Very friendly and professional. He was obviously experienced in microwave repairs and was very efficient. My microwave works like new and it’s all due to Tim’s Expertise. He was also great at communicating with me on when he would be here and what he was going to do.


Great service call




Review of Authorized Service

It was very good


The service was quick and done well




Review of Authorized Service

Tech showed on time, had the correct part and was fast


Joyce




Review of Authorized Service

Great job


Michael




Review of Authorized Service


Very knowledgeable and fast! Great job!




Review of Authorized Service

Knew exactly what was wrong. Knew what part to order and fixed it. Cleaned up and was done in a very short time. Great job!


On time knowledgeable quick




Review of Authorized Service


Service was outstanding




Review of Authorized Service

Tim represented himself and his employer well. After turning on the dryer for a few seconds, he knew what needed to be done, before I knew it he was done and out the door!


good service. Knowlegable &couteous tech




Review of Authorized Service


Very courteous and knowledgeable




Review of Authorized Service


Very knowledgable & great customer service




Review of Authorized Service


Jason




Review of Authorized Service

Steve did a great job and was quick and professional.


Friendly, knowledgeable, professional Tech




Review of Authorized Service

Steve recognized our problem immediately, and took the time to explain why the problem existed. He quickly resolved the problem in a very professional manner.


Very good service




Review of Authorized Service

Very good service, Steve was professional and courteous.


sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE GE PVM2070SM1SS Inspected unit and found failed door switches and Bad fuse. Replaced parts and ran a test cycle. Unit functioning properly.; used 1 5304509460 (Micro switch) from stock

Near April Ct, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER KITCHENAID KUDS35FXSS4 "Unit leaking from door and not cleaning (not spraying through all spray arms) and the upper rack latch keeps failing. Contacting warranty company for auth. ; rqstng P&A on 1 W10780877 (Sump and motor assembly), ordrng 1 W10712394 (Adjuster kit) and 1 W10497235 (Bottom door seal) and 1 W10320510 (Lower spray arm) and 1 W10082841 (Upper spray arm)"

Near Belvo Estates Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER SAMSUNG DV50K8600EV/A3 Replaced shorted heater. Checks ok

Near Sawtooth Pass, Miamisburg, OH 45342
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Checked unit over found that the unit was making loud grinding noise. Removed cover and found that the unit had ice build up around the refrigerator fan. Sealed with silicone. Checks ok

Near Crains Creek Rd, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST Called the customer and spoke with them about the issues they are experiencing. The customer to contact LG for assistance.

Near Kiwi Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE LFMV1645TFA Unit has no display and the door is hanging low causing the switches to blow and the control now burnt out. This is normal wear and tear.; rqstng P&A on 1 5304509577 (Door assembly) and 1 5304509575 (Control)

Near Miamisburg, OH 45342
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR2021TW1 Replaced freezer fan. Checks ok; used 1 242077705 (EVAP FAN MOTOR) from stock

Near Mound Rd, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER SAMSUNG DV50K8600EV/A3 Replaced high limit thermostat. Checks ok; used 1 DC96-00887C (BRACKET) from stock

Near Sawtooth Pass, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER MIDEA MDT24H3AST Inspected unit and found a door latch not closing properly. Ordering door latch and catch.; rqstng P&A on 1 11111 (Door latch/catch assembly)

Near Crimson, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFBD2406NB6A Turned water on and adjusted door latch. Checks ok

Near Forestedge Ln, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EWIA2 Replaced right rear roller and shaft due to being worn out. Checks ok; used 1 DC97-16782A (ROLLER) from stock

Near Aldora Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER GE PDT715SMN0ES Check unit over found that the wire for the heater had come off reinstall the wire ran unit through diagnostics test heater was turning on and functioning properly. For some reason the unit continues to act up over the next few days we will need to order a new control board

Near Jamaica Rd, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EW/A2 Removed and greased rollers. Replaced melted idler. Reassembled unit checked OK; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Miami Village Dr, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KENMORE 79575552401 Inspected the unit and found ice built up in the freezer section. The drain line clogged. Provided quote for repair and the customer declined repair due to the age of the unit.

Near Kelly Marie Ct, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHE43F16UC/60 Installed panel. Demonstrated it is working for the customer. All checks ok.

Near S 4th St, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE FRIGIDAIRE FGMV17WNVFA Inspected unit and found 120 V going into the unit from the wall outlet. Check the filter board and found a crack in one of the connections to the harness runs too. Check the control board and found a burnt relay and a loose harness. Ordering parts.; rqstng P&A on 1 5304509452 (FILTER BOARD) and 1 5304520631 (CONTROL BOARD)

Near Clearbrook Ct, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE KENMORE 79095053311 Installed control and oven relay. Run a test cycle in the unit heated properly. All checks OK.

Near Rolling Greens Trail, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE HTW240ASK5WS "Inspected the unit and ran a warm medium cycle. The unit failed and agitated without any issues. I ran a second test cycle on the spin and drain. The unit locked the lid, drained all the water out, and spun the basket up to high speed. I demonstrated the cycles to the customer advised him that I found no issues with the unit. All checks OK"

Near S Gebhart Church Rd, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST "Inspected the unit and it powered up without any issues. The customer stated she was having issues with it not finishing the cycle or the panel not responding to her pressing the buttons. Flip the breaker and shut the unit off for 30 seconds and powered it back up. Ran a test cycle and the unit filled, washed and drain without any issues. No error codes displayed. I advise the customer if she continues to have issues down the road with it she may need to replace the control panel. All checks ok."

Near Kiwi Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE SAMSUNG ME20H705MSS Spoke with Jenna about the issues with the microwave. Samsung suggested replacing control and door again. Homebuyers is replacing it. Auth#469249021222

Near S 9th St, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER LG WT5070CW Replaced motor assembly. Checks ok

Near Golden Arrow Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER WHIRLPOOL WED7500GC0 Adjusted door strike checks OK

Near Belvo Rd, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHE43F16UC/60 Inspected unit and found several buttons dislodged from the control panel. Remove the control panel and door. Made adjustments to the control panel buttons and realign them. Placed Styrofoam spacer in the control panel area to keep the panel tight. Powered the unit on and ran several test cycles. All the buttons are responding appropriately.

Near S 4th St, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Icemaker not-advancing properly and auger motor keeps locking up replaced parts and took additional pictures ; used 1 DA97-12540G (AUGER), and 1 DA97-15217D (ICE MAKER) from stock"

Near Fitzooth Dr, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Error code ff fan assy and def sensors and leak kit for def drain; ordrng 1 DA32-00006R (SENCORS ) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12608A (FF FAN)

Near Crains Creek Rd, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHT1835VW0 Compressor is locked r600 system called Frigidaire-Russell-file#84040879

Near Amelia Ct, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Installed new rt door and no more thumping of the door and checks ok

Near Aberfield Ln, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE SAMSUNG ME20H705MSS Replaced parts listed. Checks ok

Near S 9th St, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6200A Adjusted door and cleaned door seal. Checks ok

Near Nettie Dr, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE FRIGIDAIRE FGMV17WNVDA Inspected unit and found A small scratch on the interior of the unit. The customer stated it happened when the rack was not properly placed and pushing back up against the rear wall. The customer stated it only sparks if the rack is pushed against the back wall which is not the way it is designed. Called Frigidaire tech line and they advised that the dark/burnt spot will not cause any issues as long as the rack is properly seated. Tech line advised this is not a defect but only user error. Advised customer.

Near N Lindsey Ave, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WT5680HWA Customer stated an error code TE displayed several months ago. Plug the unit in and ran a couple test cycles but could not find the error code. Ran a diagnostics and cleared error codes. Found no loose wiring. Re-calibrate of the unit and advise the customer to test it for a couple weeks.

Near Mound Ave, Miamisburg, OH 45342
Tim  R.

Tim R.

RANGE GE GFE471LVS0 Attempted to install control panel and control board. The control board is not the correct part number does not even remotely look close to what the old part is. We need to re-order the control board it is not the correct part. Attach a picture of what the correct control board looks like; rqstng P&A on 1 W10308314 (cntrl-elec)

Near Eagle Mountain Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RS277ACBP Remove back cover and cleared frost and ice buildup out of drain Checks OK

Near Old Osprey Cir, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FBD2400KB9B Adjusted door seal and installed wire back on motor. Checks ok

Near Upperton Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

RANGE KENMORE 790.324838 Checked unit over found at the front right burner igniter had something dropped on it or smacked into it and broke it in half. Attached picture of broken igniter explain to customer that this isn’t from normal wear and tear and that American shield would not cover it. She was OK with that. She’s just going to light it with a lighter when she needs it. Did give her a quote to replace it out of warranty

Near Carrington Ln, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFID2426TS0A Adjusted door springs due to door falling down and and drain line due to back filling from sink into dishwasher. Control was working properly. If it acts up again it’ll need new control and panel.

Near Bakersfield Ct, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWC415EW1 Installed part and ran a test cycle. All checks OK.

Near Washington Church Rd, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST "Not the correct part. Part needed is the electric control board, not the control panel. ; rqstng P&A on 1 11111 (CONTROL BOARD)"

Near Kiwi Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE KITCHEN AID KBHS109BSS00 "Door hinge springs broke and door fell down. Unit needs hinges, springs, supports and inner door linear from bring cracked from door hinge breaking. Throwing F1 error needs control panel. Unit is 10 to 12 years old in the kitchen stainless steel. Microwave oven combination has to be removed it is a major repair.; rqstng P&A on 2 461967570351 (spring)s and 1 W10420954 (panl-cntrl) and 1 W10486210(NLA) (INNER DOOR) and 2 W10874474 (hinge-door)s and 2 W11214480 (arm)s"

Near Kodiak Run Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

COOKTOP WHIRLPOOL WFE525S0HV1 Unit needs new main control due to f6 e4 error code. Unit 2 years old in the kitchen; rqstng P&A on 1 W11256088 (cntrl-elec)

Near S Union Rd, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST Inspected unit and found voltage going to the dishwasher and the control board not responding. Ordering control board. Control board under five year parts warranty. Customer paying for service call and labor.; rqstng P&A on 1 11111 (CONTROL BOARD)

Near Kiwi Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER LG WT1101CW Replaced suspension rods and control. Checks ok

Near Coldstream Ct, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFRU17B2QWD Installed new compressor and dye drier ; used 1 5303918358 (DRIER FILTER) from stock

Near Countryside Ln, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER LG WT1101CW Replaced suspension rods and tested. Unit still was throwing an error code with new rods will need new control. ; ordrng 1 EBR76262102 (CONTROL)

Near Coldstream Ct, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 106.561645 Installed a relay on the compressor and Checks OK

Near S Union Rd, Miamisburg, OH 45342