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Local Reviews
for Middletown, OH

Authorized Service Rated 5.0 out of 5 stars based on 34 customer reviews

Map of Middletown, OH

Great service




Review of Authorized Service

This is the 2nd time Steve G has fixed an issue with our Whirlpool. He is always fast and friendly, and more importantly honest.


Map of Middletown, OH

Prompt Repair Service




Review of Authorized Service

Steve was able to fix my problem with the washer and I was able to wash clothing that afternoon.


Map of Middletown, OH

The BEST EVER 👍🏻




Review of Authorized Service

Steve had performed service on another product a few years back. Totally impressive service. Still impressed today. He not only is prompt, courteous, caring, professional, but he knows his stuff. 💪. Was so excited that you sent me your BEST 👍🏻🇺🇸🙌🏻 Many many thanks. He is a great asset to your company 😎


Map of Middletown, OH

Dryer too old to repair, so I ended up with a new Maytag set Hope they last 27years like the last set!




Review of Authorized Service

Steve is straight forward and seems very honest. That is the reason we called him back the 2nd time. Will always call him for any appliance problem.


Map of Middletown, OH

Very Knowledgeable Technician




Review of Authorized Service

Technician was excellent! Was on-time, knew what to do regarding the problem, did not try to increase expense with unneeded parts, explained company policies. Will contact company if appliance issues occur in the future. Highly recommended.


Map of Middletown, OH

great service called to see if he could come a day early,it was greatly apperciated




Review of Authorized Service


Map of Middletown, OH

Service great price great




Review of Authorized Service

We g We get great service


Map of Middletown, OH

Knowledgeable and helpful




Review of Authorized Service

Very knowledgeable about our refrigerator...fixed the problem and gave us tips for future


Map of Middletown, OH

Frank




Review of Authorized Service

Great experience


Map of Middletown, OH

Great Service




Review of Authorized Service


Great job by Steve!




Review of Authorized Service

Steve has serviced our appliances, always does a great job. Fixed our dryer quickly, and with no mess. Thank you!


Great




Review of Authorized Service

He fixed it and did a great job


DON




Review of Authorized Service

Great fast service


Great Servoce




Review of Authorized Service

Doug and friend were friendly and professional. Great job!


Great job as always!




Review of Authorized Service

Steve came in and quickly diagnosed our dryer problem, great job as always!


Mike




Review of Authorized Service

Great work


Pam




Review of Authorized Service

Great service and courteous repairman


Betty




Review of Authorized Service

Great service


Great service




Review of Authorized Service

He is very professional and knowledgeable


Mrs




Review of Authorized Service

The technician was very professional and on time.


Great service




Review of Authorized Service

Very professional and did a great job! Thanks Steve!


Great service




Review of Authorized Service

Steve explained the problem in laymen’s terms. Problem fixed!


Worked on our Refrigerator,




Review of Authorized Service


Great!!!




Review of Authorized Service


Great service guy




Review of Authorized Service


Fixed my Oven Door Handle




Review of Authorized Service

This was the second time that someone was here to fix it. He was courteous and very respectful.


More than we could ever expect, SUPERIOR




Review of Authorized Service

Steve G could not have been a finer guy. He was definitely on top of his game. Very knowledgeable, very kind, courteous, and conducted himself like a true leader. I would wish all technicians would be half as good as Steve G What a wonderful gem you have in an employee such as he. Actually you should have him train others to be more like him


Susan




Review of Authorized Service


Very pleased!




Review of Authorized Service

Steve was great. Kept us informed every step of the way. Coordinated appointment to take care of two issues. Came on time and well prepared. Very knowledgeable.


Yolanda




Review of Authorized Service

Excellent service & Friendly


Great Service




Review of Authorized Service

First person of contact Robin she is AWESOME! EXCELLENT CUSTOMER SERVICE


John




Review of Authorized Service

First Class!!


Fast, friendly service




Review of Authorized Service

My repair tech Steve was terrific. Arrived on time and knew exactly what to do. He was in and out fast and very professional.


Brenda




Review of Authorized Service


Steve G.

Steve G.

WASHER SAMSUNG WA40J3000AW/AA 13 Unit is not always draining. Cycled unit and unit did drain out without any unusual noise.

Near Germantown Rd, Middletown, OH 45042
Steve G.

Steve G.

MICROWAVE GE JEM31SA 002 Unit takes several times to heat. Unit is 20 years old in kitchen. Spoke to Cassidy at warranty company they do not cover countertop microwaves Autho 100crml

Near Cloister Cliffs Dr, Middletown, OH 45042
Steve G.

Steve G.

WASHER WHIRLPOOL WFW85HEFW1 "Unit going off balance, no mater what size the load. Load test the unit and unit did test good. Did not hear any unusual noises. Pulled up error codes found water valve error code. Installed new water valve. Cycle. ; used 1 W10599356 (WATER VALVE) from stock"

Near Darl Ln, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Customer states that the unit is leaking. Found that the defrost drain line was clogged. Thawed out. Flush hot water down.

Near Dorset Dr, Middletown, OH 45044
Steve G.

Steve G.

RANGE WHIRLPOOL WFG320M0BS3 "Unit did not shut off, and seal is broken. Customer was given an est. does not want to repair now. tech did give her several tips to try."

Near Bexley Dr, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Customer states that the unit is full of ice. Found the fill tube was outside of the fill cup on the ice maker. Removed and reseat the fill tube. Customer is going to unplug the unit for several days to thaw the unit out.

Near Union Rd, Middletown, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263BEAEBC/AA 03 Refrigerator section is freezing everything. No ice. ; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (TEMP SENSOR. REFRIGERATOR SECTION) and 1 3333 (ICE CONTAINER ) and 1 DA82-02677A (ICE MAKER KIT)

Near Euclid St, Middletown, OH 45044
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWTWB Installed new evaporator coil and new dye dryer and recharge system checks OK

Near Villa Ct, Middletown, OH 45044
Steve G.

Steve G.

WASHER SAMSUNG WF350ANR/XAA 07 Unit is making a clanking noise. Found vent door was loose and flapping;. Reseated.

Near Cloister Cliffs Dr, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 No further repair.

Near Manchester Rd, Middletown, OH 45042
Steve G.

Steve G.

WASHER GE GUD27ESSMWW "Unit started spinning when the customer was not using it. Load test the unit, not able to get the unit to act up."

Near Elwood St, Middletown, OH 45042
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWTWB Found leak in EVAP coil compartment ; ordrng 1 5303918274 (EVAP COIL) and 1 5303918358 (filter-drier w dye)

Near Villa Ct, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Lori- said reorder all the parts again. ; ordrng 1 241964707 (tube-water) and 1 242253002 (valve-water) and 1 243297609PW (ICE MAKER ) and 1 5304510307PW (BOARD)

Near Manchester Rd, Middletown, OH 45042
Tim  R.

Tim R.

RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Replaced burner and switch. Checks ok

Near Leonardo Way, Middletown, OH 45005
Steve G.

Steve G.

DISHWASHER KENMORE 665.13229N414 No further repairs.

Near Glastonbury Ct, Middletown, OH 45005
Steve G.

Steve G.

DISHWASHER KENMORE 665.13229N414 Installed new main board ; ordrng 1 w11306302 (cntrl-elec)

Near Glastonbury Ct, Middletown, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF25J500DSG/AA 02 Try to get the doors to act up per the customers complaint.. Unit is working fine and could not find any manufacture issues. Called vendor and explain. Bill out to vendor

Near Aeronca St, Middletown, OH 45042
Steve G.

Steve G.

MICROWAVE GE DFFGSDG installed microwave for customer.

Near Vincent Ct, Middletown, OH 45042
Steve G.

Steve G.

WASHER SAMSUNG WF42H5200AW/A2 01 Customer states that she is not getting any water. Customers use clean out the drain area ... when she put it back on the unit would not start up. Tech check the pump and check ok. Cycled the unit and unit did start up.

Near Circle Pkwy, Middletown, OH 45042
Steve G.

Steve G.

RESIDENTIAL REFR KITCHEN AID KRSF505ESS01 "Ice maker is not working. found the ice maker in the up position, and ice maker kept calling for water. Customer did shut water off in the back ; ordrng 1 W10873791 (icemaker)"

Near Weatherwood Dr, Middletown, OH 45042
Tim  R.

Tim R.

RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS ISSUE IS THE OUTLET CORD ISNT MAKING A GOOD CONNECTION.

Near Leonardo Way, Middletown, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GD5SHGXKQ01 Customer called said that the floor was wet. Last time out installed new ice maker and water valve assy. Cycled unit and did notice that the water filter housing was leaking. Customer stated several times that she has heard water dripping but was not able to locate it. When customer did the test and tech noticed that the filter house in was leaking but was not able to shut off water. Only place that we could find was at the main water. Tech did install new filter housing and customer did get several cups of water out and did not see any leaking.Cycled unit test ok.

Near Ernestine St, Middletown, OH 45042
Steve G.

Steve G.

DISHWASHER KENMORE 665.13229N414 Unit is not filling up with water. Customer replaced water valve. Check power to the valve and not getting any power.;;; ordrd 1 w11306302 (cntrl-elec)

Near Glastonbury Ct, Middletown, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer had unit out in the middle of the floor and some of the flooring rip up due to the leak. Found the supply line to the unit had a pin hole in the line. Did advise the customer that is was a plumbing issue and the the supply line is not part of the refrigerator

Near Apple Knoll Ln, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 09 "Cancel out, wrong board came in."

Near Moore Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Install new main board cycled unit test OK

Near Manchester Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer had a water leak. Found a pin hole in the supply line. Remove the several inches of the water supply line and reconnected the end with new fittings. Cycled.

Near Apple Knoll Ln, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GD5SHGXKQ01 Got everything put together installed new icemaker and water valve while testing found another leaking issue ordering filter housing; ordrd 1 W2186443 (FILTER HOUSING)

Near Ernestine St, Middletown, OH 45042
Steve G.

Steve G.

DISHWASHER BOSCH SHS5AV52UC/01 Found that the motor is out. ; rqstng P&A on 1 1111 (WASH MOTOR) and 1 2222 (ALL CLAMPS TO THE MOTOR )

Near Pennswood Dr, Middletown, OH 45042
Steve G.

Steve G.

WASHER HOTPOINT HSWP1000M4WW "Inspected unit and ran a four fills, wash and drain cycle. No leaks found. Unit is not level due to the floor. Unit functioning properly. All checks OK"

Near Germantown Rd, Middletown, OH 45042
Steve G.

Steve G.

DISHWASHER GE ZBD6890K0011 Installed new user touchpad main board and display board cycled unit test OK

Near Timberline Dr, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD7 Customer states that when she plugs the unit in, she heard a fan noise. Found the condenser fan blade hitting one of the Freon line.

Near Hinkle Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer states that the unit is not cooling all the time and then it will make a noise. Customer had several issues with the door Left frig door, mullion strip. Spoke to Rhonda. They are not repairing"

Near Hankins Rd, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Put the unit into diag. air did pass. Spoke to john at warranty. Called techline and adv. they stated that it could be the main board and did explain that it did pass the diag. They advised installed a new board, or it may actually be a system job. ;;autho. L1-37562374595; ordrd 1 5304510307 (BOARD)"

Near Manchester Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR KENMORE 40141003010 Refrigerator section is not cooling. Unit is not going into defrost mode.

Near Kunz Ave, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GD5SHGXKQ01 Not making ice and unit leaking in the back ; ordrd 1 4317943 (icemaker only) and 1 W10408179 (water vavle asm)

Near Ernestine St, Middletown, OH 45042
Steve G.

Steve G.

DRYER - ELECTRIC GENERAL ELECTRIC GTD72EBSN0WS Customer states the unit had a bad odor. Found the belt was shredded . Installed new belt. ; used 1 WE12M29 (BELT) from stock

Near Ora Ln, Middletown, OH 45042
Steve G.

Steve G.

DRYER GE GTX22EASKWW No repair.

Near Lefferson Rd, Middletown, OH 45044
Steve G.

Steve G.

DRYER - ELECTRIC GENERAL ELECTRIC GTD72EBSN0WS Customer states that the unit is not getting hot. Found the purple wire to the heating element had fallen off. Reseated wire. Cycled.

Near Ora Ln, Middletown, OH 45042
Steve G.

Steve G.

RANGE SAMSUNG NE59J7630SS/AA 02 Install new main board and having sensor cycled unit test

Near Kay Dr, Middletown, OH 45042
Steve G.

Steve G.

OVEN BOSCH HBL3550UC/01 Top oven is not working. Last time it want up to 280 and started to drop. If it trips, preorder the fuse.

Near Flemming Rd, Middletown, OH 45042
Steve G.

Steve G.

RANGE SAMSUNG NE59J7630SS/AA 02 "Unit started to get hotter and hotter, customer had to shut off the breaker. Electrical smell. ; ordrd 1 DE92-03761B (MAIN BOARD) and 1 DG32-00002B (OVEN SENSOR)"

Near Kay Dr, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR MIDEA WHD-774FWE1 Customer states that the unit is making a noise. Found the evap motor is bad. ; ordrng 1 1111 (EVAP MOTOR. ASSY WITH BLADE. )

Near Carolina St, Middletown, OH 45044
Steve G.

Steve G.

DRYER GE GFD65ESPN0SN Customer states that the unit is not closing.. Found loose door hinge screws.. tighten up. Test ok

Near Webster St, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF25J500DSR/AA 02 Customer states that the unit is loud. Found ice build up around the evap fan motor.

Near Stanley St, Middletown, OH 45044