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Local Reviews
for Minster, OH

Authorized Service Rated 4.5 out of 5 stars based on 2 customer reviews

Map of Minster, OH

Doris




Review of Authorized Service


Map of Minster, OH

Westy




Review of Authorized Service

Kevin was terrific! Resolved the problem quickly!


Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KDTE334GPS0 "Upon opening new sealed box for ui, corner piece is broken/damaged. Will return and have pic attached. ; saved tckt"

Near Greystone Dr, Minster, OH 45865
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KDTE334GPS0 Customer claims unit will randomly beep at times even when not using the dishwasher. Upon putting in diagnostics unit had a 2-1 error code for possible stuck key and a 5-1 for door latch might stuck open or bad switch. Upon completion of diagnostics unit finished without error. Called techline will replace door latch and ui panel.; rqstng P&A on 1 W11165145 (console) and 1 WPW10653840 (door latch)

Near Greystone Dr, Minster, OH 45865
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF22KREDBSR/AA ice room freeze up. Pic attached. Ordering IM Svc Kit.; rqstng P&A on 1 DA82-02671A (IM SVC KIT)

Near Heitkamp Rd, Minster, OH 45865
Kevin S.

Kevin S.

WALL OVEN KITCHEN AID KEMS309BSS01 "Replaced parts, checked everything out with customers help. Unit checks ok."

Near Madyson Ave, Minster, OH 45865
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP111TW01 "Upon installation, could not get lower pulley to clear to slide on or off washers. Called techline claimed that i had to pull entire tub assembly and remove base in order to so this, also replaced belt and tension spring. Customer has listened to unit and sounds ok. ; used 1 959P3 (IDLER) from stock"

Near Madyson Ave, Minster, OH 45865
Kevin S.

Kevin S.

WALL OVEN KITCHEN AID KEMS309BSS01 "Changed out new broil element and created new terminal ends on the wire. Upon powering on unit immediately had power to broil element. Called techline will need to replace the GOC appliance manager board with the relays. Also when unboxing the user interface control, with customer present one of the display boards fell out of overall unit. There are some broken clips, assuming from being tossed around in shipping. Will need replacement. SR#7728002444; rqstng P&A on 1 W10570025 (panl-cntrl) and 1 WPW10317343 (cntrl-elec GOC aPPLIANCE MANAGER)"

Near Madyson Ave, Minster, OH 45865
Kevin S.

Kevin S.

RANGE SAMSUNG NX58R9421ST/AA Replaced top panel from one with ding in top left hand side. had customer look over new part. Unit checks ok.

Near E 5th St, Minster, OH 45865
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBC2278UF3 Replaced shelving for crisper drawer. Unit checks ok.

Near Settlers Ln, Minster, OH 45865
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE PLD2855RFC3 Will follow up whether repair or replace.

Near OH-119, Minster, OH 45865
Kevin S.

Kevin S.

DOUBLE WALL OVEN SAMSUNG NV51K6650DG/AA "Replaced parts. Powered on unit, checked all functions of key press with customer. Unit checks ok."

Near Lakewood Dr, Minster, OH 45865
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBC2278UF3 "; rqstng P&A on 1 5304519463 (COVER FOR CRISPER WITH GLASS)"

Near Settlers Ln, Minster, OH 45865
Kevin S.

Kevin S.

DOUBLE WALL OVEN SAMSUNG NV51K6650DG/AA "Customer number 2 and 3 does not respond properly to the touch. Made sure unit was wiped clean and customer and i tried multiple times... about 80% these numbers will not respond. Called techline, little to no help, im trying to look up what exactly these parts are in the schematic. Unable to purchase all as one part, ordering 1-3 from schematic as this may contain a touch membrane? And then 1-1 the display. ; rqstng P&A on 1 DE92-04044A (DISPLAY BOARD) and 1 DG94-01608B (CONTROL SUB )"

Near Lakewood Dr, Minster, OH 45865
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE PLD2855RFC3 "Customer claims no issue with unit running only issue with leak on left hand side. Removed bottom spray arm, checked ok, removed screen and removed some debris and items. Removed bottom cover and started normal wash cycle. Unit filled and washed then stopped and opened door. Found lots of soap,suds. Customer does not use unit much, suspect oversuds and leaking from door seal. Put some cooking oil in unit and had it run through a cycle to help absorb some suds. So far no leaks, suds cut down dramatically. Unit checks ok."

Near OH-119, Minster, OH 45865
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Customers ice container was frozen over. Per samsung bulletin, looked up pricing for IM service kit. Customer has no warranty, decided against parts. Went ahead and thawed and removed IM contents and dry the compartment and checked im fill tube. Unit checks ok."

Near S Hamilton St, Minster, OH 45865
Kevin S.

Kevin S.

BEV CENTER FRIGIDAIRE FFBC4622QS-1 "Customer complaint about a whirling swoosh noise. Condensation on interior back wall. I took some video, noise isnt very loud but noticeable. Called techline. Spoke with John, i explained everything in detail, he said this is all perfectly normal, and all sounds and ice build up and cleaning provisions discussed in the owners manual. This is an R600 unit, also has no auto defrost mode. The defrost is just when it shuts off. The freezing of condensation is normal. The cabinetry is built to spec having proper 2” of space around unit. Again i had talked to customer on phone in detail then proceeded to talk to Kendall about my findings."

Near Settlers Ln, Minster, OH 45865
Kevin S.

Kevin S.

DISHWASHER BOSCH SHV43R53UC/64 "Had to cancel out unit, and reset. Unit filled, washed and drained properly. Customer claimed their septic pipe/drain had broke off under ground and toilets etc had air backup into house plumbing, while dishwasher was running. Unit checks ok."

Near Bensman Rd, Minster, OH 45865
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 Replaced parts. Made sure unit is tumbling and heating ok on bot auto and timed dry modes. Unit checks ok.

Near Meadow Ct, Minster, OH 45865
Kevin S.

Kevin S.

RANGE HOOD KITCHEN AID KWCU265HSS "Upon arrival found unit light switch is broken. Looked up part, gave estimate part is quite expensive and special order. Customer chose not to replace. Spent some time trying to remove to see if we could modify or glue switch no luck. Unit will take quite some time to repair, possibly having to drop the hood unit down. Collected service call fee."

Near Greystone Dr, Minster, OH 45865
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 "issue is unit not heating... also claimed that when on an auto dry cycle, unit was running for up to 6 hrs non stop. Upon arrival put unit into timed dry regular heat. Unit is tumbling but not drying, tried auto cycle same, tried switching to perm press selection still no heat. Checked and found heating element open, thermal fuse ok. Timer is extremely noisy, suspect timer contacts bad. Will order new timer and heater assembly.; ordrng 1 964P3 (HEATER ASSEMBLY) and 1 D516415 (TIMER)"

Near Meadow Ct, Minster, OH 45865
Kevin S.

Kevin S.

OVEN FRIGIDAIRE FPGH3077RFF "Customer was noting about noises and smells... explained when new units may have a slight odor at first and may pop, thump, or crack to thermodynamics. Customer had unit already preheated when working on frig. No noticeable sounds from either of us at this time. Customer concerned about heat coming from back explained that is the vent and is perfectly normal. Unit checks ok, told customer just use it and let it run a few heat cycles should be fine."

Near Settlers Ln, Minster, OH 45865
Kevin S.

Kevin S.

DISHWASHER BOSCH SHV57C03UC/47 "Customer claims unit is just dripping water from right hand side corner of the door. Unable to check unit because repairmen are here replacing the water heater. Went ahead and inspected both spray arms, bottom one is cracked, and noted some tearing-holes in tub seal on right hand side. Give customer estimate for parts.; ordrng 1 00298594 (UPPER SPRAY ARM ASSY) and 1 448806 (spray arm) and 1 494772 (sealing)"

Near Minster, OH 45865
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS517SIW0 "Replaced motor on unit. Ran diagnostics test 9. Checked multiple times on spinning out and any noise issues, had customer come and observe. Then ran quick rinse and spin, unit is filling, agitating, drain and spin; without issue. Unit checks ok."

Near Line Dr, Minster, OH 45865
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS517SIW0 "Spun inner basket by hand, noted noise. Put unit i to quick rinse and spin mode and took video. Pulled off back cover and noted oil residue and residue from belt shavings from improper alignment due to tub bearing going out. Showed customer. According to management parts should be covered under 2yrs. Gave estimate on labor to customer. They are going to call back into office and let us know."

Near Line Dr, Minster, OH 45865