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Local Reviews
for Monroe, OH

Authorized Service Rated 4.5 out of 5 stars based on 4 customer reviews

Map of Monroe, OH

Good work but made a mistake that cost me $300.00




Review of Authorized Service

Steve didn’t put our water softener discharge line back in drain line. After couple of days we had water all over. Steve came out said drain line was clogged. Service not covered cost us $90.00 .We call plumber cost us $300.00 Days later we had water all over again. I found water softener discharge line on floor put it back in stand pipe. No more water problems. This is what happened to us. Cost us money for some ones mistake.


Response from Authorized Service:

I apologize you did not have a 100% positive experience with our company. I would like to talk further about your experience. Please call Marlise at the office, 937-252-3200. Thank you!


Map of Monroe, OH

Great service




Review of Authorized Service


Map of Monroe, OH

Return trip for ice maker




Review of Authorized Service

Robin was on it with scheduling. Steve returned and shared the problem that we have no control over how much ice is produced. A manufacture mistake.


Map of Monroe, OH

Best I’ve ever had!




Review of Authorized Service

Zippy Movers were the best I have ever had. Out of all of my things only one was slightly damaged. For moving twice in a short period of time, this was acceptable to me. They were efficient, the most cost effective, and simply the best movers I have ever had. I’ve moved frequently so this is saying something.


Steve G.

Steve G.

WASHER WHIRLPOOL WFW85HEFC1 Install new door boot cycled unit test OK

Near Bobtail Way, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RD28K9380SG/AA 02 Customer states that the unit is not making ice. Customer had a large ice cubes caught between the ice container. Adv the customer that ice does get caught up due to the space between the ice con ain’t and the edge of the ice room. Cycle unit

Near Sunset Ct, Monroe, OH 45050
Steve G.

Steve G.

WASHER WHIRLPOOL WFW85HEFC1 Customer states that the unit is leaking from the front. ; pckd up 1 WPW11106747 (BELLOW)

Near Bobtail Way, Monroe, OH 45050
Steve G.

Steve G.

DRYER ROPER RED4516FW0 "Customer states that the timer is not moving or getting hot. :Tech did check power to the unit and on each leg is getting 120V but when check from both hot legs of the unit meter 0 outs. Customer has a bad plug. Adv customer to once they have proper power to the unit and if they are still haven’t issues to please call the warranty company and we will come back out and evaluate the unit again, but needs proper power first."

Near W Elm St, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new evaporator cover install new main board cycled unit test OK

Near Heritage Green Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25H5111SR/AA Installed new ice maker assy. Cycled. ; pckd up 1 DA97-14253A (ICE MAKER)

Near Wellington Ct, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25H5111SR/AA Customer ice maker is not making ice;.; ordrd 1 DA97-14253A (ICE MAKER)

Near Wellington Ct, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer states that the refrigerator section is not going into defrost ;modeCustomer has to shut unit down 2 days proper to coming back out. .; rqstng P&A on 1 WPW10889841 (EVAP MOTOR WITH COVER) and 1 WPW11389713 (BOARD)

Near Heritage Green Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customer states that display panel has several lights that are out.Installed new display assy. ; pckd up 1 242058232 (user interface)

Near Lebanon St, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE DFHS1313MFKA Customer states that the unit is not making ice. Installed new ice maker assy cycled. ; pckd up 1 241798224 (ice maker)

Near Lena Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RD28K9380SG/AA 02 Customer has frost build up inside the the ice room. Thawed out the ice room. Customer did have the new ice maker and clips. Tech did seal up the whole ice room. ; ordrng 1 DA81-05595ATS (SEALANT.)

Near Sunset Ct, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESR/AA Customer states that the unit is not making ice. Found that the ice maker is jammed up and also does not have the upgrade kit and clips. Cycled unit test ok. ; ordrng 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER )

Near Stablewatch Ct, Monroe, OH 45050
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EW Customer states that the unit will not turn. Found bad idler pulley. Installed new idler pulley. Cycled. ; ordrng 1 DC93-00634ATS (IDLER PULLEY )

Near Backtrail Ln, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF31FMESBSR/AA Installed new icemaker and clip assembly installed new main board and refrigerator section evaporator check heater heater checked OK cycled unit advise customer it will take several days for it to cool down test OK

Near Mason Ave, Monroe, OH 45050
Steve G.

Steve G.

RANGE SAMSUNG NE58K9850WG/AA Customer states that the unit intermittently comes up remove probe when probe is not installed. Clean out the probe insert.

Near Hocking Meadow Circle, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Customer states that the left door bottom is sticking out a bit. Made adjustment to door gasket. Customer ok.

Near Old Carriage Ct, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF31FMESBSR/AA "Customer states that the unit is not cooling in the ref section. Customer needs ice maker upgrade kit and clips, and main board, with evap motor. Cust must shut down 2 days prior to coming out. Cust may shut down much sooner. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR EVAP MOTOR) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"

Near Mason Ave, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Found that the unit evaporator motor was not turning power to the motor thawed out vent sold out ice build up installed new evaporator motor cycle unit test OK

Near Bridle Creek Dr, Monroe, OH 45050
Steve G.

Steve G.

WASHER WHIRLPOOL WFW85HEFC1 Customer states that the unit is loud and sometimes hard to start. Customer has to unplug the the unit and then will start up . Last month customer had to unplug it twice in last 2-3 months. Tech could not replicate the issue that the customer was talking about. Did do a load to load test to get the unit to make the noise.

Near Bobtail Way, Monroe, OH 45050
Steve G.

Steve G.

DRYER GE GTD45EASJ1WS Found that the belt came off the idler motor pulley and was on the shaft of the motor. Reroute belt. Load test. Purchase date 9/17/18. Unit got transfer 5/17/19 to middletown c0133

Near Kaitlin Way, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Customer states that the refrigerator is not going into defrost mode. Customer has to unplug the unit Wednesday night. Parts are being shipped to tech. Tech reschedule appt for Friday at 6:30; ordrd 1 FR5304510307 (BOARD) and 1 FR808062701 (BI METAL)

Near Bridle Pass Way, Monroe, OH 45050
Steve G.

Steve G.

WASHER WHIRLPOOL WTW5000DW1 "Customer states that the unit will start and would not advance unit shut down. Robert at techline; pckd up 1 W11116590 (cntrl-elec), ordrd 1 WPW11307244 (LOCK)"

Near Trails End Dr, Monroe, OH 45050
Steve G.

Steve G.

WASHER WHIRLPOOL WTW5000DW1 "Called techline , installed new main board and lock assy. Calibrated unit test ok. ; pckd up 1 W11307244 (LOCK)"

Near Trails End Dr, Monroe, OH 45050
Steve G.

Steve G.

WASHER SAMSUNG WF45H6300AW/A2 "Customer states that the unit is shaking violently . Found that the spin basket tub support is cracked, causing an effect of other parts. Customer needs tub job. 2 hrs. 2 men. Request double labor. ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (DOOR BOOT) and 1 5555 (STATOR) and 1 6666 (ROTOR) and 1 7777 (seal BETWEEN TUBS)"

Near Scott Alan Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Installed new bi-metal and main board. Cycled.

Near Bridle Pass Way, Monroe, OH 45050
Steve G.

Steve G.

DISHWASHER BOSCH SHP865WF2N/10 Installed new power cord and junction box cycled unit test OK

Near Easton Manor Dr, Monroe, OH 45050
Steve G.

Steve G.

WASHER SAMSUNG WF45H6300AW/A2 Customer woke up the next morning and noticed water all over the floor. The customer states that the washer was not running at the time only the dryer. Found the water leaking at the pea trap. House hold issue. Advised customer that this is a house hold issue and not a washer issue.

Near Scott Alan Dr, Monroe, OH 45050
Steve G.

Steve G.

DISHWASHER BOSCH SHP865WF2N/10 Customer states that the unit will not power up. Tech removed the junction box cover and noticed that he wire where burn up; ordrng 1 1111 (POWER CORD ASSY. )

Near Easton Manor Dr, Monroe, OH 45050
Steve G.

Steve G.

DRYER SAMSUNG DV45K7600EWA3 01 Customer states that the unit is loud. Found that the idler pulley was out. Installed new idler pulley. Cycle; ordrng 1 dc93-00634aTS (IDLER PULLEY )

Near Willowbrook Dr, Monroe, OH 45050
Steve G.

Steve G.

DRYER MAYTAG MEDX655DW1 Customer states that the unit will not start. Found two fuses where blown and the vent goes straight out the back. Installed new thermo cut off and thermal fuse. Noticed that when plug back in the heater would not shut off. Installed new heater. Cycled unit test okay ; pckd up 1 WP279816 (THERMAL CUT OFF) and 1 WP279838 (HEATING ELEMENT) and 1 WP3392519 (thermal fuse)

Near Bridle Pass Way, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Customer states that the unit is not making ice. Found that the ice maker is not going back to the home position and a crack in the mold . Installed new ice maker; pckd up 1 243297607 (ICE MAKER. )

Near Easton Manor Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF31FMESBSR/AA Customer states that she is hearing a loud fan noise. Removed the refrigerator Evap wall and found some ice build up around the fan. Ohm out sensor and checkout ok. Removed the black sound insulation from around the sensor. Flush out defrost drain line. Cycled

Near Mason Ave, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR LG LFXS26596S/01 Found that ice maker was not going Bach to home position. Installed new icemaker auger motor assembly cycled

Near Blue Springs Dr, Monroe, OH 45050
Steve G.

Steve G.

WASHER SAMSUNG WF45H6300AW/A2 "Installed new tub seal , front and rear tub. Installed new spin basket and door boot. Load test unit."

Near Scott Alan Dr, Monroe, OH 45050
Steve G.

Steve G.

RANGE FRIGIDAIRE FGIF3036TFB Installed new clock and overlay assy. Cycled unit. Test ok. Adv customer no stress clamp or anti-tip bracket.

Near Seminary Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR GE PDS22SFSBRSS Customer states that the ice container is over filling.. unit does had a paddle on it but does not recognized this type of ice container. The paddle us supposed to move from left to right. With the bottom ice maker is builds upward. Did show customer how to turn on and off the ice maker.

Near Raymond Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR LG LFXS26596S/01 Installed new freezer back wall and main board. Check ok.

Near Blue Springs Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Cycled ice maker and I maker would not advance. Installed new ice maker, cycled unit. Test ok.; pckd up 1 W10884390 (icemaker)"

Near Creek Ct, Monroe, OH 45050
Steve G.

Steve G.

RANGE FRIGIDAIRE FGIF3036TFB Customer states that the unit will start beeping in the middle of the night or any time of the day and no one is cooking or around the unit. ; ordrd 1 FR5304511261 (OVER LAY) and 1 FR5304514664 (CONTROL)

Near Seminary Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR LG LFXS26596S/01 Customer states that the unit started to leak from the dispenser assy. Tech heard the ice room fan was hitting ice. ; ordrng 1 1111 (FREEZER BACK WALL WITH ICE ROOM FAN AND HEATER) and 1 1111 (MAIN BOARD)

Near Blue Springs Dr, Monroe, OH 45050
Steve G.

Steve G.

DRYER GE GTD75ECPL0DG Installed new wire harness with fuse and main display/control board. Cycled unit test ok.

Near Brandon Dr, Monroe, OH 45050
Steve G.

Steve G.

WASHER GE GTW750CPL1DG Customer states that the unit in agitation is making a tapping noise on the cabinet. Tech lean unit back and found that the wire harness was not secure. Secure wire harness so it would tap while in use. Cycled

Near Brandon Dr, Monroe, OH 45050
Steve G.

Steve G.

DRYER LG WM251HWA "Customer states that the unit is not draining. As I do with every front load I spin it by hand. I could hear that the rear bearing is loud. I did spin the tube and did explain to the customer what had happen. Customer would have to pay for drain \pump, rear and front tub with tub seal. The spin basket and stator and rotor are covered in the 10 year. Also advise that the house hot water line is leaking. Customer is not repairing the unit."

Near Hiteshue Ave, Monroe, OH 45050
Steve G.

Steve G.

DRYER GE GTD75ECPL0DG Customer unit has power to the unit. Tech is getting power to main board. ; ordrng 1 GEWE04X28084 (MAIN BOARD) and 1 WE15X26821 (HARNESS WITH FUSE.)

Near Brandon Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR GE PDS22SFSBRSS Installed new ice maker and cycled unit. Thawed out the fill tube.

Near Raymond Dr, Monroe, OH 45050