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Local Reviews
for Moraine, OH

Authorized Service Rated 4.3 out of 5 stars based on 7 customer reviews

Map of Moraine, OH

Fast and super great.




Review of Authorized Service

Awesome service. Tech knew exactly problem. Unfortunately, it’s a common problem with LG and was not covered under warranty due to being elapsed. Thanks!


Map of Moraine, OH

Great Job




Review of Authorized Service

Tim was nice and professional. He determined what the issue was with our microwave, told me he could fix it because the parts were on his truck, gave me a price that was good and it was fixed within 15 minutes after that.


Map of Moraine, OH

Doesn’t show up on time




Review of Authorized Service

I was called twice before 8 am and the technician did not show up til 2 hours later. Phone calls were unnecessary and intrusive.


Response from Authorized Service:

Susan, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin


Map of Moraine, OH

Great service




Review of Authorized Service


Map of Moraine, OH

Great timely service!




Review of Authorized Service


Map of Moraine, OH

Great service




Review of Authorized Service


Map of Moraine, OH

Good service




Review of Authorized Service


sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER SAMSUNG DW80R2031US/AA00 "Installed parts and ran a test cycle. No leaks found, all checks OK; used 1 W10685193 (Elbow fitting) from stock"

Near Dorf Dr, Moraine, OH 45439
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER SAMSUNG DW80R2031US/AA00 "Inspected unit and found water in the base of the unit. Cleaned up water ran a test cycle. Found the inlet water valve leaking. Ordering valve; ordrng 1 DD81-02265A (Water valve)"

Near Dorf Dr, Moraine, OH 45439
Tim  R.

Tim R.

WASHER MAYTAG MVWF600BW0 Reprogrammed washer. Checks ok

Near Mockingbird Ct, Moraine, OH 45439
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWB835DW3 Install control board and re-calibrate of the unit. All checks OK

Near Blumen Ln, Moraine, OH 45439
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWB835DW3 "The customer stated the unit displayed an error code of L3 or LE and ran for roughly 12 hours (overnight) without stopping. The only error code in the techsheet that resembles this would be LF which stands for Long Fill, this is when the unit detects the water level has not changed over the specific period of time. Inspected the unit and ran a diagnostic test cycle and found only one error code for F5E4 is displayed when one of the following takes place 1). User presses the start button with the lid open, 2). User presses start after a predetermined number of consecutive wash cycles without opening the lid, or 3). The main control cannot detect the lid switch opening and closing. Emptied the unit of clothes and ran a diagnostic test cycle. The unit locked and unlocked the lid multiple times, filled with both hot and cold water, drained, agitated, and spinned on low, medium, and high without any issues or error codes. Inspected the under side of the unit and fo

Near Blumen Ln, Moraine, OH 45439
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWB835DW3 "Inspected unit and found an error code F0E34 oversized load. Re-programmed the control board and balanced the unit and ran a test cycle. The unit filled with water, agitated the wash plate, drain the water, and spin the basket without any issues. No other issues found, all checks OK"

Near Blumen Ln, Moraine, OH 45439
Tim  R.

Tim R.

RANGE FRIGIDAIRE FGEF3058RFA "Tested unit found oven temperature is off by about 30 degrees. Reprogrammed and calibrated control and tested, reached desired Temperatures."

Near Johnson Trail, Moraine, OH 45439
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MSD2550VEB00 Replaced Tstat and defrost control. Checks ok.

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MSD2550VEB00 Rescheduling for tomorrow per customer.; saved tckt

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

DRYER GE GTX22EASK0WW "Unit won’t start. Needs timer, switch and fuse.; ordrng 1 WE04X25280 (timer) and 1 WE11X29438 (THERMOSTAT ) and 1 WE4M416 (push to start switch)"

Near Bessie Ave, Moraine, OH 45439
Tim  R.

Tim R.

DRYER SAMSUNG DVE45T3200W/A3 Customer instruct. No issues. Outlet issue.

Near Hoylake Ct, Moraine, OH 45439
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWB765FW2 Inspected unit and found an error code for F6 E3 which is a miscommunication error code between the control board and control panel. Both parts are required. Ordering parts; rqstng P&A on 1 W11135391 (CONSOLE) and 1 W11195970 (CONTROL BOARD)

Near Blumen Ln, Moraine, OH 45439
Tim  R.

Tim R.

RANGE WHIRLPOOL WFE540H0AE0 Needs bake element. Customer to decide.

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDF320PADW1 Replaced shorted control. Checks ok

Near Mays Ave, Moraine, OH 45439
Tim  R.

Tim R.

WASHER SPEED QUEEN AFNE9BSP116TW01 Replaced motor control. Checks ok

Near W Dorothy Ln, Moraine, OH 45439
Tim  R.

Tim R.

DRYER SAMSUNG DV40J3000EW/A2 Replaced main control. Tests ok

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

DRYER SAMSUNG DV40J3000EW/A2 Needs main control. Informed customer. ; ordrng 1 ### (MAIN CONTROL)

Near Charlotte Mill Dr, Moraine, OH 45439
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE LFFH20F3QWC Installed new def timer it wasn’t advancing properly

Near Cadillac St, Moraine, OH 45439
Tim  R.

Tim R.

WASHER GENERAL ELECTRIC GTW490ACJ5WS Fixed switch. Checks ok

Near Amelia Way, Moraine, OH 45439
Tim  R.

Tim R.

WASHER MAYTAG NO MODEL 8/13/20 Checked unit over found that the transmission was locked up. Needs new transmission and inner basket. No model or serial tag. Took pictures of unit and where the tag should’ve been. Low end unit probably 15-20 years old in the laundry room; rqstng P&A on 1 #### (TRANSMISSION ) and 1 #### (BASKET)

Near Pensacola Blvd, Moraine, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF267ABWP/XAA Unit needs new ff fan assy and def sensor

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

DRYER FRIGIDAIRE FLEB43RGS1 disassembled and replaced drive belt. Fixed wiring to heater and thermostat. Checks OK; used 1 WE12M29 (BELT) from stock

Near Gladstone St, Moraine, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed new thermistor and checks ok

Near Lehigh Pl, Moraine, OH 45439
Kevin M.

Kevin M.

RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 Thermistor is going into def properly ; ordrng 1 WPW10383615 (thermistor)

Near Lehigh Pl, Moraine, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW1 EVAP fan is locked up replaced Called HBW-Todd-126646212616; used 1 242077705 (FAN) from stock

Near Dorf Dr, Moraine, OH 45439
Tim  R.

Tim R.

WASHER LG WM2250CW Checked unit over found that cold water valve was leaking. Replaced cold water valve. Checks OK; used 1 5220FR2075L (WATER VALVE) from stock

Near Trail-On Rd, Moraine, OH 45439
Tim  R.

Tim R.

WASHER AMANA NTW4516FW2 Replaced lid switch. Checks ok; ordrng 1 W11307244(TS) (latch)

Near Dovetree Blvd, Moraine, OH 45439
Tim  R.

Tim R.

MICROWAVE GE JVM3160DF2WW Replaced door switch and fuse. Checks ok.

Near Springboro West Rd, Moraine, OH 45439
Shawn H.

Shawn H.

RANGE - GAS FRIGIDAIRE FFGF3012TBB Upon arrival found unit plugged in but no operation of control. Top burners work as they should. Removed rear panel and found voltage to board is correct. Found signs of transformer on board shorted. Replaced control and ran to test. Unit heats as it should and all functions of control work. All ok.

Near Cozy Ln, Moraine, OH 45439
Shawn H.

Shawn H.

RANGE THERMADOR PRD486WIGU/01 Installed rework parts per Bosch. Induction burner is no longer resting on drip pan of gas burners. No issue with bull nose. All ok.

Near W Dorothy Ln, Moraine, OH 45439
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EW/A3 04 Customer states that the unit hums when she starts it up. installed new motor blower assembly cycled unit tested OK; pckd up 1 DC93-00101N (MOTOR)

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

DRYER SAMSUNG DV40J3000EW/A2 Replaced idler. Unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Paris Dr, Moraine, OH 45439
Tim  R.

Tim R.

WASHER SAMSUNG WA45N30F0AW/A4 Replaced drain pump. Checks ok; ordrng 1 DC97-19289F(TSDN) (DRAIN PUMP)

Near Paris Dr, Moraine, OH 45439
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced ice maker and cleared out frozen drain. Unit checks OK

Near Lehigh Pl, Moraine, OH 45439
Tim  R.

Tim R.

DRYER - ELECTRIC LG DLE1101W I called Warrentech and they had no notes about it so they authorized us for the diagnosis and trip charge.

Near Sellars Rd, Moraine, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDPWW/AA Installed parts per IMk bulletin and took pictures as I went

Near Lamme Rd, Moraine, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDPWW/AA "Unit needs repaired per ice maker kit bulletin ; rqstng P&A on 1 DA82-02703A (IMK) and 1 DA97-14474C (BUCKET), states that autho needed"

Near Lamme Rd, Moraine, OH 45439
Tim  R.

Tim R.

DRYER SAMSUNG DVE45M5500Z/A3 Replaced parts listed checks ok

Near Cobblegate Dr, Moraine, OH 45439
Tim  R.

Tim R.

DRYER SAMSUNG DVE45M5500Z/A3 "Checked unit over found that the unit runs non stop when you are actually able to get it to power on and then unit won’t start unless you physically spin the tub by hand. Needs control and panel and motor. Not worth the repair. ; rqstng P&A on 1 DC92-01896D (CONTROL) and 1 DC93-00101N (MOTOR) and 1 DC97-20068A (PANEL), states that autho needed"

Near Cobblegate Dr, Moraine, OH 45439
Tim  R.

Tim R.

DOUBLE WALL OVEN KITCHEN AID KEBS207BSS00 "Checked unit over found that the unit had a dead display after running self clean. Removed oven and Replaced blown thermal fuse, checks ok"

Near Herford Trail, Moraine, OH 45439