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for New Carlisle, OH
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
John - New Carlisle, OH
The tech was knowledge.
Lloyd - New Carlisle, OH
Steve was knowledge, quick and great service. Washer is under warranty.
Thomas - New Carlisle, OH
Polite, on time and left no mess behind.
Fred - New Carlisle, OH
Efficient and professional. Very knowledgeable,
Larry - New Carlisle, OH
He was timely and efficient. Couldn't ask for better service. Very nice person.
Tabatha - New Carlisle, OH
Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Dave - New Carlisle, OH
Oh he was great
Denise - New Carlisle, OH
Micheal - New Carlisle, OH
Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.
Martinez - New Carlisle, OH
Diane - New Carlisle, OH
Efficient, dedicated technician
Patricia - New Carlisle, OH
Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.
Arnold - New Carlisle, OH
The service was great.
John - New Carlisle, OH
From the time the call was made the turn around time was unbelieveable.
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
DRYER MAYTAG MED4200BW0 Installed new door hinge assembly and doors closing properly in order to contact door switch for unit to operate
DRYER KENMORE 110.739321 Unit not heating due to blown thermostat. Caused from clogged blower housing. Cleared unit. Installed new thermostat. ; used 1 3390719 (FUSE) from stock
FREEZER FRIGIDAIRE LFSS2612TF0 Water leaking out on the floor due to frozen evaporator drain. Cleared line set unit is draining properly.
DRYER MAYTAG MED4200BW0 "Door hinge pin came apart, not allowing door to swing closed. need to replace door hinge assembly; ordrd 1 WPW10208415 (door hinge)"
DISHWASHER FRIGIDAIRE NMEC119540 Dishwasher is operating properly.
WASHER GE GTW680BSJ3WS Washer had water accessibility error codes and off-balance air codes. Washer is not filling up with water quick enough due to clogged waterlines instructed customer on how to correct that issue also found that the washer itself is not level and off-balance causing unit to stop and unlock the lid. Neither one of these issues is a warranty item
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit making loud noise from fresh food evaporator fan due to icing up. Need to install new fan assembly with sensor. Unit needs to thawed prior to repair; ordrd 1 W11033168 (harns-wire)
REFRIGERATOR GE PSS26LSRDSS Installed new damper assembly.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Freezer lighting is out due to faulty LED light. Replaced. Lighting module; used 1 W11205083 (
REFRIGERATOR SAMSUNG RF20HFENBWW/US POWERCORD ground terminal is missing ; ordrng 1 3903-000796 (POWER CORD)
WASHER SPEED QUEEN AWNE92SP113TW01 Unit noisy during spin cycle. Found loose pump impeller. Replaced pump unit operating ok; ordrng 1 XXX (DRAIN PUMP (DNR))
DISHWASHER FRIGIDAIRE FFCD2413US1A Removed garbage disposal plug causing dishwasher unit not to drain
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker freezing over. Recommended icemaker service bulletin. Customer declined. Repair 536
ELECTRIC RANGE FRIGIDAIRE FFEF3054TDE Installed door glass
ELECTRIC RANGE FRIGIDAIRE FFEF3054TDE OUTTER door glass broke ; ordrng 1 316452758 (OUTER DOOR GLASS)
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Icemaker not working due to frozen water line. Installed aluminum tape to water line. Unit operating ok.
WASHER WHIRLPOOL WTW8040DW1 Previous service or that installed a gear case did not tighten the tub not down causing the tub to shake back-and-forth causing the unit to To shake and make a lot of noise damaging bearings. This also put extra stress on to motor attached to your place and the wash basket sleeve. Now that we install the new year case and secured all the components the unit is having serious vibration shaking issues and loud ratcheting noise clutch components on the motor components due to previous damage from previous servicer. Call to explain the situation to Lowe’s and they are going to replace the unit. Unit is un economical for repair
WASHER WHIRLPOOL WTW8040DW1 Unit roaring in spin cycle. Needs GEARCASE replacement. Replaced your case unit is operating properly--Called Lowe’s. Autho # PRQ1990382; used 1 W10811956 (GEAR CASE) from stock
WASHER KENMORE 796.3151221 Unit is giving a fill error code. Drain pump continues to run. Cannot get unit to spin or agitate. E6 pops up With drain pump disconnected. Replaced clutch. Unit is filling drain spinning and washing properly.; used 1 DC31-00090B (MOTOR) from stock
DRYER FRIGIDAIRE FLSE60RGS0 "Found belt broken, replaced dryer belt. Unit checks."
DRYER SAMSUNG DV50F9A7EVW/A2 "Found heating element open, installed new element. Unit checks ok. Customer bent top on right side of unit before I arrived, not allowing top to sit in place properly. Customer to fix that themselves.; used 1 DE486A (ELEMENT) from stock"
WASHER WHIRLPOOL WTW7500GC2 Softener dispenser not working due to faulty control. Authorized by Rachel at RAC; ordrd 1 W11130238 (cntrl-elec (CORE))
DRYER WHIRLPOOL WED4815EW1 Tested cycling temperatures they average 40° to high. Remove rear duct cover and checked heater all components check OK. Recommend customer have venting cleaned
RANGE LG LSSG3016ST Installed new control board and igniter’s oven is operating properly
MICROWAVE SAMSUNG ME21K7010DG "Service bulletin ASC20170811001 Display 7. Intermittently microwave will start and heat without product insideShorted keypad in door. Need replaced along with screw. ; rqstng P&A on 1 6006-001170 (screw) and 1 DE94-03611B,C (DOOR ASSEMBLY )"
WASHER SAMSUNG WF42H5000AW/A2 Unit not draining due to clogged filter. Customer was unable to get filter out. Showed how to remove the locking filter housing. Customer cleaned filter. Unit running ok
RANGE LG LSSG3016ST "Bake and broil both not working. Need ignitors and relay 4 yrs old in kitchen ; rqstng P&A on 1 EBR80595406 (RELAY BOARD ) and 1 MEE61841401 (IGNITOR BROIL) and 1 MEE63084901 (IGNITOR BAKE), states that autho needed"
RANGE ELECTROLUX EW30IS65JSD Reattached gasket around top of touchpad. Checks OK.
DISHWASHER SAMSUNG DW80J7550UG/AA "Checked unit over found that unit had two error codes. One for shorted main control and the other for wash motor and lower spray arm issue. Inner door is warped at bottom and leaks when it runs. Unit runs 5 mins then errors out. ; rqstng P&A on 1 DD93-01010A (PUMP ) and 1 DD97-00206A (SPRAY ARM) and 1 DD97-00408A (INNER DOOR) and 1 DD97-00477A (CONTROL), states that autho needed"
DISHWASHER LG LDP7708ST Replaced panel. Checks ok
RANGE ELECTROLUX EW30IS65JSD Replaced module and tested. Checks ok.
DISHWASHER LG LDP7708ST Control panel is cracked; ordrng 1 XXX (CONTROL PANEL)
WASHER LG WM2650HRA Unit not draining. Installed new pump. Unit operating ok; used 1 4681EA2001T (DRAIN PUMP) from stock
RANGE ELECTROLUX EW30IS65JSD E75/35 induction noise filter error. Recommend cooktop assembly. ; ordrng 1 318329602 (housing assembly)
RANGE LG LSSG3016ST Unit is heating properly. Found all burners in oven lighting and cycling ok.
WASHER WHIRLPOOL WTW8040DW1 Washer is not draining water due to seized drain pump. Replace drain pump unit is operating OK; used 1 W10876600 (DRAIN PUMP) from stock
DRYER LG DLE4801W Sensor is dirty.
WASHER WHIRLPOOL WFW75HEFW0 Rear shocks fell loose causing unit to rattle more than normal. Installed new shocks washer seems to be OK found no broken mechanical components; used 2 W10312625 (SHOCK) from stock
WASHER WHIRLPOOL WTW7040DW1 Washer is not filling with water properly F8 drain error. Replaced water fill valve unit is operating properly; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR FRIGIDAIRE GLHS66EFSB3 Installed new condenser fan motor assembly. Unit is operating properly