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Local Reviews
for New Carlisle, OH

Authorized Service Rated 4.9 out of 5 stars based on 18 customer reviews

Map of New Carlisle, OH

Fabulous assistance!!!




Review of Authorized Service

Wonderful service and fast scheduling!! The best service around.


Map of New Carlisle, OH

Great Servive




Review of Authorized Service

Excellent service


Map of New Carlisle, OH

The tech was knowledge.




Review of Authorized Service

Steve was knowledge, quick and great service. Washer is under warranty.


Map of New Carlisle, OH

Awesome service!




Review of Authorized Service

Polite, on time and left no mess behind.


Map of New Carlisle, OH

Fred




Review of Authorized Service

Efficient and professional. Very knowledgeable,


Map of New Carlisle, OH

Great Service.




Review of Authorized Service

He was timely and efficient. Couldn't ask for better service. Very nice person.


Map of New Carlisle, OH

Tabatha




Review of Authorized Service

Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.


Map of New Carlisle, OH

Couldn't be more pleased!




Review of Authorized Service

This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!


Map of New Carlisle, OH

Great service, very good service tech Steve




Review of Authorized Service

Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg


Map of New Carlisle, OH

Great




Review of Authorized Service

Oh he was great


Great Service




Review of Authorized Service


great service




Review of Authorized Service

Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.


Sanjuana




Review of Authorized Service

Great service


Awesome job




Review of Authorized Service


Efficient, dedicated technician




Review of Authorized Service

Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.


Great service




Review of Authorized Service


The service was great.




Review of Authorized Service

From the time the call was made the turn around time was unbelieveable.


fixed washer




Review of Authorized Service

They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again


Steve M.

Steve M.

DRYER MAYTAG MED4200BW0 Installed new door hinge assembly and doors closing properly in order to contact door switch for unit to operate

Near Ayres Pike, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER KENMORE 110.739321 Unit not heating due to blown thermostat. Caused from clogged blower housing. Cleared unit. Installed new thermostat. ; used 1 3390719 (FUSE) from stock

Near N Henry St, New Carlisle, OH 45344
Steve M.

Steve M.

FREEZER FRIGIDAIRE LFSS2612TF0 Water leaking out on the floor due to frozen evaporator drain. Cleared line set unit is draining properly.

Near W Lake Ave, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER MAYTAG MED4200BW0 "Door hinge pin came apart, not allowing door to swing closed. need to replace door hinge assembly; ordrd 1 WPW10208415 (door hinge)"

Near Ayres Pike, New Carlisle, OH 45344
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE NMEC119540 Dishwasher is operating properly.

Near N Medway-Carlisle Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER GE GTW680BSJ3WS Washer had water accessibility error codes and off-balance air codes. Washer is not filling up with water quick enough due to clogged waterlines instructed customer on how to correct that issue also found that the washer itself is not level and off-balance causing unit to stop and unlock the lid. Neither one of these issues is a warranty item

Near Funderburg Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit making loud noise from fresh food evaporator fan due to icing up. Need to install new fan assembly with sensor. Unit needs to thawed prior to repair; ordrd 1 W11033168 (harns-wire)

Near Free Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR GE PSS26LSRDSS Installed new damper assembly.

Near S Dayton Brandt Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Freezer lighting is out due to faulty LED light. Replaced. Lighting module; used 1 W11205083 (

Near Troy Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF20HFENBWW/US POWERCORD ground terminal is missing ; ordrng 1 3903-000796 (POWER CORD)

Near W Lake Ave, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE92SP113TW01 Unit noisy during spin cycle. Found loose pump impeller. Replaced pump unit operating ok; ordrng 1 XXX (DRAIN PUMP (DNR))

Near Dayton-Brandt Rd, New Carlisle, OH 45344
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FFCD2413US1A Removed garbage disposal plug causing dishwasher unit not to drain

Near N Scott St, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker freezing over. Recommended icemaker service bulletin. Customer declined. Repair 536

Near Weinland St, New Carlisle, OH 45344
Steve M.

Steve M.

ELECTRIC RANGE FRIGIDAIRE FFEF3054TDE Installed door glass

Near Ballentine Pike, New Carlisle, OH 45344
Steve M.

Steve M.

ELECTRIC RANGE FRIGIDAIRE FFEF3054TDE OUTTER door glass broke ; ordrng 1 316452758 (OUTER DOOR GLASS)

Near Ballentine Pike, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Icemaker not working due to frozen water line. Installed aluminum tape to water line. Unit operating ok.

Near Troy Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8040DW1 Previous service or that installed a gear case did not tighten the tub not down causing the tub to shake back-and-forth causing the unit to To shake and make a lot of noise damaging bearings. This also put extra stress on to motor attached to your place and the wash basket sleeve. Now that we install the new year case and secured all the components the unit is having serious vibration shaking issues and loud ratcheting noise clutch components on the motor components due to previous damage from previous servicer. Call to explain the situation to Lowe’s and they are going to replace the unit. Unit is un economical for repair

Near S Palmer Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8040DW1 Unit roaring in spin cycle. Needs GEARCASE replacement. Replaced your case unit is operating properly--Called Lowe’s. Autho # PRQ1990382; used 1 W10811956 (GEAR CASE) from stock

Near S Palmer Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER KENMORE 796.3151221 Unit is giving a fill error code. Drain pump continues to run. Cannot get unit to spin or agitate. E6 pops up With drain pump disconnected. Replaced clutch. Unit is filling drain spinning and washing properly.; used 1 DC31-00090B (MOTOR) from stock

Near Villa Dr, New Carlisle, OH 45344
Brad A.

Brad A.

DRYER FRIGIDAIRE FLSE60RGS0 "Found belt broken, replaced dryer belt. Unit checks."

Near Weinland St, New Carlisle, OH 45344
Brad A.

Brad A.

DRYER SAMSUNG DV50F9A7EVW/A2 "Found heating element open, installed new element. Unit checks ok. Customer bent top on right side of unit before I arrived, not allowing top to sit in place properly. Customer to fix that themselves.; used 1 DE486A (ELEMENT) from stock"

Near S Dayton Brandt Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GC2 Softener dispenser not working due to faulty control. Authorized by Rachel at RAC; ordrd 1 W11130238 (cntrl-elec (CORE))

Near Prentice Dr, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER WHIRLPOOL WED4815EW1 Tested cycling temperatures they average 40° to high. Remove rear duct cover and checked heater all components check OK. Recommend customer have venting cleaned

Near Liberty Rd, New Carlisle, OH 45344
Steve M.

Steve M.

RANGE LG LSSG3016ST Installed new control board and igniter’s oven is operating properly

Near Villa Dr, New Carlisle, OH 45344
Steve M.

Steve M.

MICROWAVE SAMSUNG ME21K7010DG "Service bulletin ASC20170811001 Display 7. Intermittently microwave will start and heat without product insideShorted keypad in door. Need replaced along with screw. ; rqstng P&A on 1 6006-001170 (screw) and 1 DE94-03611B,C (DOOR ASSEMBLY )"

Near Heilman Dr, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER SAMSUNG WF42H5000AW/A2 Unit not draining due to clogged filter. Customer was unable to get filter out. Showed how to remove the locking filter housing. Customer cleaned filter. Unit running ok

Near S Palmer Rd, New Carlisle, OH 45344
Steve M.

Steve M.

RANGE LG LSSG3016ST "Bake and broil both not working. Need ignitors and relay 4 yrs old in kitchen ; rqstng P&A on 1 EBR80595406 (RELAY BOARD ) and 1 MEE61841401 (IGNITOR BROIL) and 1 MEE63084901 (IGNITOR BAKE), states that autho needed"

Near Villa Dr, New Carlisle, OH 45344
Tim  R.

Tim R.

RANGE ELECTROLUX EW30IS65JSD Reattached gasket around top of touchpad. Checks OK.

Near Whaley Rd, New Carlisle, OH 45344
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80J7550UG/AA "Checked unit over found that unit had two error codes. One for shorted main control and the other for wash motor and lower spray arm issue. Inner door is warped at bottom and leaks when it runs. Unit runs 5 mins then errors out. ; rqstng P&A on 1 DD93-01010A (PUMP ) and 1 DD97-00206A (SPRAY ARM) and 1 DD97-00408A (INNER DOOR) and 1 DD97-00477A (CONTROL), states that autho needed"

Near OH-571, New Carlisle, OH 45344
Tim  R.

Tim R.

DISHWASHER LG LDP7708ST Replaced panel. Checks ok

Near Milton Carlisle Rd, New Carlisle, OH 45344
Tim  R.

Tim R.

RANGE ELECTROLUX EW30IS65JSD Replaced module and tested. Checks ok.

Near Whaley Rd, New Carlisle, OH 45344
Steve M.

Steve M.

DISHWASHER LG LDP7708ST Control panel is cracked; ordrng 1 XXX (CONTROL PANEL)

Near Milton Carlisle Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER LG WM2650HRA Unit not draining. Installed new pump. Unit operating ok; used 1 4681EA2001T (DRAIN PUMP) from stock

Near Chalet Ave, New Carlisle, OH 45344
Steve M.

Steve M.

RANGE ELECTROLUX EW30IS65JSD E75/35 induction noise filter error. Recommend cooktop assembly. ; ordrng 1 318329602 (housing assembly)

Near Whaley Rd, New Carlisle, OH 45344
Steve M.

Steve M.

RANGE LG LSSG3016ST Unit is heating properly. Found all burners in oven lighting and cycling ok.

Near Villa Dr, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8040DW1 Washer is not draining water due to seized drain pump. Replace drain pump unit is operating OK; used 1 W10876600 (DRAIN PUMP) from stock

Near S Palmer Rd, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER LG DLE4801W Sensor is dirty.

Near Hamilton Ave, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Rear shocks fell loose causing unit to rattle more than normal. Installed new shocks washer seems to be OK found no broken mechanical components; used 2 W10312625 (SHOCK) from stock

Near Stafford Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7040DW1 Washer is not filling with water properly F8 drain error. Replaced water fill valve unit is operating properly; used 1 W11165546 (WATER VALVE) from stock

Near Troy Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE GLHS66EFSB3 Installed new condenser fan motor assembly. Unit is operating properly

Near Lower Valley Pike, New Carlisle, OH 45344