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Local Reviews
for New Carlisle, OH

Authorized Service Rated 4.9 out of 5 stars based on 21 customer reviews

Map of New Carlisle, OH

Great Service




Review of Authorized Service


Map of New Carlisle, OH

Great Service




Review of Authorized Service


Map of New Carlisle, OH

Tracie




Review of Authorized Service

This was a warranty service call so there was no fees involved My tech was right on time, very nice and explained things well


Map of New Carlisle, OH

Fabulous assistance!!!




Review of Authorized Service

Wonderful service and fast scheduling!! The best service around.


Map of New Carlisle, OH

Great Servive




Review of Authorized Service

Excellent service


Map of New Carlisle, OH

The tech was knowledge.




Review of Authorized Service

Steve was knowledge, quick and great service. Washer is under warranty.


Map of New Carlisle, OH

Awesome service!




Review of Authorized Service

Polite, on time and left no mess behind.


Map of New Carlisle, OH

Fred




Review of Authorized Service

Efficient and professional. Very knowledgeable,


Map of New Carlisle, OH

Great Service.




Review of Authorized Service

He was timely and efficient. Couldn't ask for better service. Very nice person.


Map of New Carlisle, OH

Tabatha




Review of Authorized Service

Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.


Couldn't be more pleased!




Review of Authorized Service

This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!


Great service, very good service tech Steve




Review of Authorized Service

Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg


Great




Review of Authorized Service

Oh he was great


Great Service




Review of Authorized Service


great service




Review of Authorized Service

Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.


Sanjuana




Review of Authorized Service

Great service


Awesome job




Review of Authorized Service


Efficient, dedicated technician




Review of Authorized Service

Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.


Great service




Review of Authorized Service


The service was great.




Review of Authorized Service

From the time the call was made the turn around time was unbelieveable.


fixed washer




Review of Authorized Service

They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again


Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Found loose connection at evaporator fan motor, repaired connection, unit checks ok."

Near Weinland St, New Carlisle, OH 45344
Brad A.

Brad A.

DRYER AMANA NED4655EW1 "Found heating element open, installed new element, unit checks ok.; used 1 279838 (Heating element) from stock"

Near Stratmore St, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER MAYTAG MHW3505FW1 Found loose wire on pressure sensor. Tank connections ran through diagnostics. Unit checks OK

Near Detrick Jordan Pike, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Refrigerator is outside in the garage. The unit failed inside of the house and was transported to the garage after purchasing a new unit. The unit in the garage entire base of the freezer and up the back panel is completely covered and frozen ice. SYEF is on the display. Cannot determine at this point due to the conditions in the cold weather What caused the unit to fail. Advised customer the whole unit is going to need to sit and thaw out completely prior to service.. He is going to wait until the warmer months

Near US-40, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR KITCHEN AID KRFF507HWH00 Installed new LED module in freezer section. All refrigerator lighting is operating properly

Near N Lake Rd, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER MAYTAG MEDC465HW0 Customer is hearing the drum rolling around where the spot weld is making a one time revolution thump. Cannot find any defect in drum. This noise is more than common. no recommended repair at this time

Near E New Carlisle Rd, New Carlisle, OH 45344
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8500DC4 "Customer claims unit would not power on properly, calibrated unit between control and UI, unit is working properly."

Near Ulery Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER LG WT7600HKA Found loose wash plate causing noise while the unit was spinning shifting back-and-forth rubbing against wash tub

Near Snider Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Fresh food section not cooling properly due to disconnected temperature damper door actuator arm.

Near N Clay St, New Carlisle, OH 45344
Steve M.

Steve M.

UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Bottom of the freezer door is bowed not allowing the magnetic read switch to make a contact causing the unit interior light to go out after period of time. Need to replace door; ordrng 1 5304523717 (Door..)

Near Quail Ridge Dr, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER AMANA NTW4516FW2 Customer using too much soap causing a overfill situation causing continuous drain pump operation

Near Prentice Dr, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR BOSCH B36CL80SNS/04 Installed new freezer door handle

Near Scarff Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2844LF5 SyEf error evap motor. Replaced motor. Unit operating ok; used 1 241509402 (Evap fan) from stock

Near W National Rd, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER - ELECTRIC LG DLE7300WE Door will not close due to drop down catch mechanism was disengage not allowing the swinging door function to operate. Corrected latch components unit is operating properly

Near Brush Hollow Dr, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW Refrigerator not cooling properly due to iced up air duct assembly in freezer. Removed ice buildup and cleared the fan area from blockages in unit able to flow air properly now unit is operating OK

Near Greenridge Ave, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 Lock not locking and not allowing the unit to agitate or wash. Unit keeps beeping replace lid lock unit is operating OK; used 1 W10619844 (Lock) from stock

Near Quail Ridge Dr, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Installed new control. Advise customer to monitor operation of unit because it is in the garage. All systems check OK

Near Troy Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW2 Unit not completing cycle due to pinched drain hose not recognizing washer is draining water out quick enough. Resecured pressure hose. Unit is operating OK

Near Liberty Rd, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER WHIRLPOOL WED75HEFW1 Dryers periodically not heating due to faulty wiring in the home. Advise customer to have electric checked

Near Aspen Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR LG LMXS28626S/00 Dispenser switch was stuck due to the over tightening of the setscrew. Applied grease to switch to keep it from getting held in stock position. Previous service service out in damaged several components and did not reassembled the unit properly which I corrected. If customer has any issues with future parts coming loose previous servicer needs to replace the parts. Dispenser operation checked OK

Near Black Pike, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER WHIRLPOOL WED7500GC0 Adjusted the door so it will close properly and installed new belt tensioner assembly to prevent the unit from squeaking; used 1 W10837240 (Bracket) from stock

Near Styer Dr, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Unit not cooling properly due to failed main control not going into defrost; ordrd 1 A01078804 (Control)

Near Troy Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER GE GTW485ASJ3WS Drain pump activated during the night due to water dripping in the tub. Informed customer the unit is supposed to do this to prevent any flooding. Advise customer she needs to clean the screens on the water valve to increase pressure to stop water trickle

Near New Carlisle, OH 45344
Steve M.

Steve M.

DRYER AMANA ALE643RBW Heating element is bad. Replaced heater and cleaned left roller. Keeping venting unhooked due to clogged vent; used 1 D510329P (Heater) from stock

Near OH-201, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9550WW00 Unit not draining due to worn impeller. Pump needs replaced; ordrng 1 W10730972 (Drain pump)

Near Milton Carlisle Rd, New Carlisle, OH 45344
Steve M.

Steve M.

RANGE GENERAL ELECTRIC JBS27BH2BB Oven is not heating due to faulty bake element.; ordrd 1 WB44K10005 (Bake element)

Near Hartley Ave, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGUI2149LR0 Freezer too full not cooling properly. Saved estimate

Near Lower Valley Pike, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER LG WM3370HWA LE error code. Motor winding check ok. Replaced hall sensor. Washer running ok; used 1 6501kw2002a (Hall sensor) from stock

Near McKees Mill Run, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER HOTPOINT HTX21EASK0WW Dryer would not start due to known issue with dryer knob breaking internally unable to turn timer. Installed new knob unit operating properly; used 1 WE1M652 (TIMER KNOB) from stock

Near Scarff Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER MAYTAG MVWB865GC0 Found loose tub nut. Tightened. Unit runs ok

Near Milton Carlisle Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2612TE3 Freezer section frosting up due to warm air coming in through the dispenser. Remove dispenser to find ice route seal partially folded over. Removed and reinstalled to ensure proper seal

Near Drake Ave, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER MAYTAG MHWZ600TWO1 F20. Checks all hoses. All water valves. Tested pressure sensor and pump. All systems test ok. Ran through auto test. No faults. Can’t identify any electrical failures at this time

Near Dale Ridge Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR BOSCH B36CL80SNS/04 Freezer door handle needs replaced; ordrng 1 XXX (Freezer door handle)

Near Scarff Rd, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER-DRYER COM LG WM3997HWA Found entire lint condensation pipe clogged. Cleared pipe. Unit should dry ok. Heater checks ok. Bekjb06@gmail.com

Near Milton Carlisle Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR BO SAMSUNG RF263BEAESR/AA "Icemaker motor just stopped working. Will not eject ice cubes. Recommend replacing auger assembly with updated icemaker.; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217D (ICE MAKER) from stock"

Near Dale Ridge Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Icemaker is freezing up. Unit has outdated components recommend icemaker with new auger and y clipsSep 2015; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA97-12540G (AUGER ASSEMBLY) and 1 DA97-15217D (ICEMAKER)

Near Zeller Dr, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER LG DLEY1201V Unit won’t start due to blown hi limit; used 1 6931EL3002M (THERMO CUT OUT) from stock

Near Walsh Dr, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER MAYTAG MED4200BW0 Installed new door hinge assembly and doors closing properly in order to contact door switch for unit to operate

Near Ayres Pike, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER KENMORE 110.739321 Unit not heating due to blown thermostat. Caused from clogged blower housing. Cleared unit. Installed new thermostat. ; used 1 3390719 (FUSE) from stock

Near N Henry St, New Carlisle, OH 45344
Steve M.

Steve M.

FREEZER FRIGIDAIRE LFSS2612TF0 Water leaking out on the floor due to frozen evaporator drain. Cleared line set unit is draining properly.

Near W Lake Ave, New Carlisle, OH 45344