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Local Reviews
for New Carlisle, OH
Powered by Fluid LOCALCouldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Great
Dave - New Carlisle, OH
Oh he was great
Great Service
Denise - New Carlisle, OH
great service
Micheal - New Carlisle, OH
Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.
Sanjuana
Martinez - New Carlisle, OH
Great service
Awesome job
Diane - New Carlisle, OH
Efficient, dedicated technician
Patricia - New Carlisle, OH
Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.
Great service
Arnold - New Carlisle, OH
The service was great.
John - New Carlisle, OH
From the time the call was made the turn around time was unbelieveable.
fixed washer
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
Steve M.
WASHER KENMORE 110.922821 Installed new valve. Unit operating properly.
Steve M.
WASHER MAYTAG MVWB765FW1 Installed revised agitator assembly. Unit operating properly 1.9 yrs old in laundry area
Steve M.
WASHER KENMORE 110.922821 Cold water valve is not closing. Need valve; ordrd 1 285805 (water valve)
Steve M.
WASHER MAYTAG MVWB765FW1 Agitator base has separated causing unit to snag and tear clothes.; ordrng 1 W11161960 (agitator)
Steve M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Installed new fill tube and insulation kit. Also installed new icemaker due to warped fill cup out of alignment. Test cycled unit. Icemaker working properly and no signs of leaks.; ordrng 1 241798226 (ice maker. (TS))
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1621TW1 Unit not cooling properly Found bad fan motor. Replaced motor. Unit cooling ok; ordrng 1 242219204 (EVAP FAN (TS))
Steve M.
RANGE SAMSUNG NE59J7630SG/AA Installed new touchpad/display. Unit operating ok--3 yrs old in kitchen
Steve M.
REFRIG/SIDE-BY-S LG LFX25960SB Icemaker not producing ice. Unit is jammed due to small ice production. Recommend replacing household water valve.. unit is operating properly.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Installed new display board. Unit operating ok
Steve M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Freezer Icemaker freezing over. 1.5 yrs old; ordrd 1 5303918600 (FILL TUBE INSULATION ) and 1 5303918602 (kit water tube)
Steve M.
DRYER - ELECTRIC SAMSUNG DV419AEW/XAA Unit not heating. Found open heater element. ; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
WASHER GE GTW680BSJ3WS Unit will not spin out. Found seized drain pump. Installed new pump. Washer running ok3 yrs old in laundry area; used 1 WH23X27574 (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Display lighting is out. Cannot display temperature.4.5 yrs old in kitchen; ordrng 1 242058229 (DISPLAY)
Steve M.
RANGE SAMSUNG NE59J7630SG/AA Display is flickering and not responding3 yrs old in kitchen; ordrng 1 DE07-00129A (DISPLAY ) and 1 DG34-00030A (TOUCH PAD)
Brad A.
WASHER MAYTAG MVWB835DW3 Found water valve thermistor not reading water temperature properly causing unit to error. Installed new water valve. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock
Steve M.
MICROWAVE FRIGIDAIRE FMV156DSB Installed new door switches. Unit operating ok
Steve M.
DISHWASHER FRIGIDAIRE FDB2000RFS1 Unit not washing properly... gasket was loose on upper rack wash arm manifold. Reposition the gasket unit operating properly.10 yrs old in kitchen
Steve M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Icemaker filter but not drinking water and ice maker. Adjusted fill tube unit is operating OK
Steve M.
RANGE HOOD UNKNOWN DKI001MX Arietta made by Elica. Can not access blower without removing panels which have been encased in drywall in the ceiling. Called AHS spoke to Zach and informed him of the installation of the unit. He transferred the called to venting specialized company 107zcwl Zach
Brad A.
OVEN MAYTAG CHE9800BCB "Installed new bake element, unit checks ok."
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Physical damage to auger assembly and deformed cabinet liner due to customer thawing unit which cannot be fixed. Pictures attachedCaleb @ Lowe’s.1.2 yrs old in kitchen
Steve M.
DRYER WHIRLPOOL WED7500GC0 Tightened door strike and latch assembly
Brad A.
OVEN MAYTAG CHE9800BCB "Customer was not home, will have to reschedule.; saved tckt"
Steve M.
REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Iceroute clogged. Iceroute seal is worn out. Replaced ice door kit.; used 1 W10823377 (ICE DOOR KIT) from stock
Brad A.
OVEN MAYTAG CHE9800BCB "Found bake element open, ordered new element.; ordrng 1 WP74003019 (ELEMENT)"
Steve M.
OVEN GE JB710SN1SS Unit not heating properly. Both bake and broil elements are heating properly.5-10 yrs old in kitchenautho 127441619443
Brad A.
RANGE FRIGIDAIRE FFEF3024RSA "Found cooktop cracked across two burners on left side of top. Needs new cooktop, found light socket not allowing voltage through to bulb. Ordered light socket and cooktop. Unit is located in the kitchen, manufactured 10/2016; rqstng P&A on 1 316116400 (RECEPTACLE ) and 1 UNKNOWN (COOKTOP BLACK)"
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed parts listed. Unit operating ok.
Steve M.
RANGE HOOD BROAN - NUTONE n/a Lights not working. Found loose plug on led module. Unit lighting properly.
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Unit leaking water under crisper drawer and freezer fan making noise.. installed leak kit in ff section and found defrost sensor unhooked from fz evap. Thawed entire unit. Installed kit and def sensor. Unit operating ok.; used 1 DA82-01415A (LEAK KIT) from stock
Steve M.
WASHER MAYTAG MVWB835DW0 Unit not draining. Found a nail in pump housing. Removed item. Runs ok.
Steve M.
WASHER SAMSUNG WA52M8650AV/A4 UB error. Unbalance condition. Water leaking from house drain pipe.. UB indicates unit was unable to spin due to load position. Customer needs to rebalance position of load . Calibration performance was ran and unit checks ok.Next call for off balance issue customer will be responsible forCharges no problem found.
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Unit not cooling in ff section. Evap completely frozen/ cracked and drain clogged. Frost out all vent holes. Need main to update defrost software and sensor. Icemaker completely frozen over needs clip,auger and icemaker. Need 2 hours for repair. Request add labor 2004 yrs old in kitchen; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK KIT) and 1 DA82-02367A (Y CLIP) and 1 DA92-00384K (MAIN CONTROL) and 1 DA97-12540G (AUGER) and 1 DA97-12609C (EVAP COVER) and 1 DA97-15217B (ICEMAKER )"
Steve M.
REFRIGERATOR MAYTAG MSD2735GRQ Freezer is not cooling properly found no frost pattern on evaporator compressor is running. Customer declined any repair to sealed system
Steve M.
DRYER MAYTAG WED7300XW0 Unit not heating . Found open heater element. Installed new heating element. Unit operating OK; used 1 8544771 (ELEMENT) from stock
Steve M.
DISHWASHER MAYTAG MDBTT59AWQ Console and handle broke canÕt open dishwasher. Console is NLA 2/18. AHS is doing parts research. If parts are located need to get authorization for door handle and latch assembly to install with new console15 years old in kitchen125smjl; ordrng 1 6-917726 (panel-cntl (NLA))
Brad A.
DRYER WHIRLPOOL GEW9250PW1 "Installed new door switch, unit is working properly."
Brad A.
DISHWASHER WHIRLPOOL DU920PFGB1 "Found water inlet hose and valve leaking, needs new hose and valve. Located in the kitchen, manufactured 2005; rqstng P&A on 1 3369414 (INLET HOSE) and 1 W10844024 (WATER VALVE)"
Steve M.
DRYER WHIRLPOOL WED7300DW0 Dryer is constantly leaking water from steam nozzle and dryer. Need new water valve. Water damage to customers ceiling in kitchen‘s. Photos attached; ordrng 1 W11168813 (VALVE)
Brad A.
WASHER LG WM3001HPA "Installed new rotor, unit checks ok."