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Local Reviews
for New Carlisle, OH
Powered by Fluid LOCALGreat Service.
Larry - New Carlisle, OH
He was timely and efficient. Couldn't ask for better service. Very nice person.
Tabatha
Tabatha - New Carlisle, OH
Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Great
Dave - New Carlisle, OH
Oh he was great
Great Service
Denise - New Carlisle, OH
great service
Micheal - New Carlisle, OH
Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.
Sanjuana
Martinez - New Carlisle, OH
Great service
Awesome job
Diane - New Carlisle, OH
Efficient, dedicated technician
Patricia - New Carlisle, OH
Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.
Great service
Arnold - New Carlisle, OH
The service was great.
John - New Carlisle, OH
From the time the call was made the turn around time was unbelieveable.
fixed washer
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Unit operating ok. Foul taste in water and ice. Recommend customer replace water line and or contact city.
Steve M.
DRYER SAMSUNG DV42H5200EW/A3 Unit not heating. Found open heater element possibly caused by clogged vent. Lots of lint build up in dryer. Recommend vent cleaning or no warranty on parts installed; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DISHWASHER FRIGIDAIRE FDB2810LDC1 Unit leaking from wash motor seal. Need new motor kit.; ordrng 1 154844101 (motor kit)
Steve M.
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Icemaker not working and display is out on fridge. Need new icemaker and display.5-7 yrs old in kitchen; rqstng P&A on 1 242058230 (user interface (MARCONE)) and 1 243297609 (ICEMAKER. (MARCONE))
Brad A.
WASHER MAYTAG MVWX655DW1 "Found lid lock not locking properly, installed new lock, unit checks ok.; used 1 W11307244 (DOOR LOCK) from stock"
Steve M.
DRYER - ELECTRIC WHIRLPOOL WED9600TW1 Unit not heating due to blown hi limit fuse. Replaced part listed unit heating ok; used 1 279973 (THERMAL CUT OFF) from stock
Brad A.
REFRIG/SIDE-BY-S LG LSXS26366D/02 "Found icemaker not cycling properly, needs new main control board. Ordered control board.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD), states that autho needed"
Steve M.
DRYER - ELECTRIC WHIRLPOOL WED9600TW1 Clogged vent
Steve M.
DRYER AMANA NED4655EW1 Unit is not heating. Clogged home vent cause heater to go out. Time hasn’t been advancing for some time. Need heater new timer. Customer declined. Going to buy new
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWKA Unit not cooling in fresh food section. Found faulty damper assembly. Installed new damper and cleared frost on evaporator and drain assembly due to door being left open.; used 1 242303001 (DAMPER) from stock
Steve M.
WASHER MAYTAG MVWB835DW3 F0E3. Off-balance air due to loose shock absorber mount. Secured loose shock absorber test ran unit unit operating properly
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new icemaker. Unit running ok.; used 1 W10884390 (ICE MAKER) from stock
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 "Found loose wire on drain pump, repaired wire connected securely to drain pump. Unit checks OK."
Brad A.
REFRIGERATOR LG LSXS26366DD/02 "Found icemaker not cycling properly, installed new ice maker. Unit checks ok. Called warrantech, talked to Gloria, 253.98 was approved."
Brad A.
WASHER MAYTAG MVWC565FW1 "Found lid lock not closing properly, installed new lid lock. Unit checks ok.; ordrng 1 W11307244 (latch /DN)"
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Icemaker not producing ice due to a faulty thermal fuse on icemaker mold. Replace icemaker unit is functioning properly, recommend customer install new household water valve to up water pressure; used 1 W10251076 (ICE MAKER) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Calya approved additional parts. Auger assembly. Installed new filter housing, ice bucket and auger motor assembly. Sealed ice room and took all pictures of updates and parts installed.; used 1 DA97-12540G (AUGER) from stock"
Steve M.
REFRIGERATOR SAMSUNG RS261MDRS/XAA01 Refrigerator water line has a hole in it. Cut off bad part of water line and reconnected. Checked all connections and water valve. No signs of leaks .
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit is not dispensing ice maker is frozen over cannot remove ice bucket side of bucket assembly Is cracked. Service kit has already been installed next recommendation by Samsung is a water filter housing assembly Once job is approved notify technician to order parts; rqstng P&A on 1 DA97-12604D (ICEBUCKET (MARCONE)) and 1 DA97-12661A (FILTER HOUSING (MARCONE))
Shaun S.
RANGE GENERAL ELECTRIC JBS278H2BB Removed and replaced temp probe along with door seal unit checks ok
Steve M.
WASHER SAMSUNG WF218ANB/XAA01 Unit not draining. Found seized drain pump Installed new pump. Unit running properly.; used 1 DC31-00054A (PUMP) from stock
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111BC/AA Installed new ice maker please mail customer a receipt
Shaun S.
RANGE GENERAL ELECTRIC JBS278H2BB "Upon arrival found that temp on unit is running but will not cycle off just continues to run, also found that door seal is torn and needs replaced ; ordrng 1 OVENDOORSEAL and 1 TEMPPROBE and 1 THERMOSTAT"
Steve M.
WASHER KENMORE 110.922821 Installed new valve. Unit operating properly.
Steve M.
WASHER MAYTAG MVWB765FW1 Installed revised agitator assembly. Unit operating properly 1.9 yrs old in laundry area
Steve M.
WASHER KENMORE 110.922821 Cold water valve is not closing. Need valve; ordrd 1 285805 (water valve)
Steve M.
WASHER MAYTAG MVWB765FW1 Agitator base has separated causing unit to snag and tear clothes.; ordrng 1 W11161960 (agitator)
Steve M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Installed new fill tube and insulation kit. Also installed new icemaker due to warped fill cup out of alignment. Test cycled unit. Icemaker working properly and no signs of leaks.; ordrng 1 241798226 (ice maker. (TS))
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1621TW1 Unit not cooling properly Found bad fan motor. Replaced motor. Unit cooling ok; ordrng 1 242219204 (EVAP FAN (TS))
Steve M.
RANGE SAMSUNG NE59J7630SG/AA Installed new touchpad/display. Unit operating ok--3 yrs old in kitchen
Steve M.
REFRIG/SIDE-BY-S LG LFX25960SB Icemaker not producing ice. Unit is jammed due to small ice production. Recommend replacing household water valve.. unit is operating properly.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Installed new display board. Unit operating ok
Steve M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Freezer Icemaker freezing over. 1.5 yrs old; ordrd 1 5303918600 (FILL TUBE INSULATION ) and 1 5303918602 (kit water tube)
Steve M.
DRYER - ELECTRIC SAMSUNG DV419AEW/XAA Unit not heating. Found open heater element. ; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
WASHER GE GTW680BSJ3WS Unit will not spin out. Found seized drain pump. Installed new pump. Washer running ok3 yrs old in laundry area; used 1 WH23X27574 (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Display lighting is out. Cannot display temperature.4.5 yrs old in kitchen; ordrng 1 242058229 (DISPLAY)
Steve M.
RANGE SAMSUNG NE59J7630SG/AA Display is flickering and not responding3 yrs old in kitchen; ordrng 1 DE07-00129A (DISPLAY ) and 1 DG34-00030A (TOUCH PAD)
Brad A.
WASHER MAYTAG MVWB835DW3 Found water valve thermistor not reading water temperature properly causing unit to error. Installed new water valve. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock
Steve M.
MICROWAVE FRIGIDAIRE FMV156DSB Installed new door switches. Unit operating ok
Steve M.
DISHWASHER FRIGIDAIRE FDB2000RFS1 Unit not washing properly... gasket was loose on upper rack wash arm manifold. Reposition the gasket unit operating properly.10 yrs old in kitchen