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for New Carlisle, OH
Allan - New Carlisle, OH
Jack - New Carlisle, OH
Tracie - New Carlisle, OH
This was a warranty service call so there was no fees involved My tech was right on time, very nice and explained things well
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
John - New Carlisle, OH
The tech was knowledge.
Lloyd - New Carlisle, OH
Steve was knowledge, quick and great service. Washer is under warranty.
Thomas - New Carlisle, OH
Polite, on time and left no mess behind.
Fred - New Carlisle, OH
Efficient and professional. Very knowledgeable,
Larry - New Carlisle, OH
He was timely and efficient. Couldn't ask for better service. Very nice person.
Tabatha - New Carlisle, OH
Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Dave - New Carlisle, OH
Oh he was great
Denise - New Carlisle, OH
Micheal - New Carlisle, OH
Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.
Martinez - New Carlisle, OH
Diane - New Carlisle, OH
Efficient, dedicated technician
Patricia - New Carlisle, OH
Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.
Arnold - New Carlisle, OH
The service was great.
John - New Carlisle, OH
From the time the call was made the turn around time was unbelieveable.
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Found loose connection at evaporator fan motor, repaired connection, unit checks ok."
DRYER AMANA NED4655EW1 "Found heating element open, installed new element, unit checks ok.; used 1 279838 (Heating element) from stock"
WASHER MAYTAG MHW3505FW1 Found loose wire on pressure sensor. Tank connections ran through diagnostics. Unit checks OK
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Refrigerator is outside in the garage. The unit failed inside of the house and was transported to the garage after purchasing a new unit. The unit in the garage entire base of the freezer and up the back panel is completely covered and frozen ice. SYEF is on the display. Cannot determine at this point due to the conditions in the cold weather What caused the unit to fail. Advised customer the whole unit is going to need to sit and thaw out completely prior to service.. He is going to wait until the warmer months
REFRIGERATOR KITCHEN AID KRFF507HWH00 Installed new LED module in freezer section. All refrigerator lighting is operating properly
DRYER MAYTAG MEDC465HW0 Customer is hearing the drum rolling around where the spot weld is making a one time revolution thump. Cannot find any defect in drum. This noise is more than common. no recommended repair at this time
WASHER WHIRLPOOL WTW8500DC4 "Customer claims unit would not power on properly, calibrated unit between control and UI, unit is working properly."
WASHER LG WT7600HKA Found loose wash plate causing noise while the unit was spinning shifting back-and-forth rubbing against wash tub
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Fresh food section not cooling properly due to disconnected temperature damper door actuator arm.
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Bottom of the freezer door is bowed not allowing the magnetic read switch to make a contact causing the unit interior light to go out after period of time. Need to replace door; ordrng 1 5304523717 (Door..)
WASHER AMANA NTW4516FW2 Customer using too much soap causing a overfill situation causing continuous drain pump operation
REFRIGERATOR BOSCH B36CL80SNS/04 Installed new freezer door handle
REFRIGERATOR FRIGIDAIRE FGHB2844LF5 SyEf error evap motor. Replaced motor. Unit operating ok; used 1 241509402 (Evap fan) from stock
DRYER - ELECTRIC LG DLE7300WE Door will not close due to drop down catch mechanism was disengage not allowing the swinging door function to operate. Corrected latch components unit is operating properly
REFRIGERATOR FRIGIDAIRE FFTR1814TW Refrigerator not cooling properly due to iced up air duct assembly in freezer. Removed ice buildup and cleared the fan area from blockages in unit able to flow air properly now unit is operating OK
WASHER MAYTAG MVWB765FW3 Lock not locking and not allowing the unit to agitate or wash. Unit keeps beeping replace lid lock unit is operating OK; used 1 W10619844 (Lock) from stock
REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Installed new control. Advise customer to monitor operation of unit because it is in the garage. All systems check OK
WASHER WHIRLPOOL WTW5000DW2 Unit not completing cycle due to pinched drain hose not recognizing washer is draining water out quick enough. Resecured pressure hose. Unit is operating OK
DRYER WHIRLPOOL WED75HEFW1 Dryers periodically not heating due to faulty wiring in the home. Advise customer to have electric checked
REFRIGERATOR LG LMXS28626S/00 Dispenser switch was stuck due to the over tightening of the setscrew. Applied grease to switch to keep it from getting held in stock position. Previous service service out in damaged several components and did not reassembled the unit properly which I corrected. If customer has any issues with future parts coming loose previous servicer needs to replace the parts. Dispenser operation checked OK
DRYER WHIRLPOOL WED7500GC0 Adjusted the door so it will close properly and installed new belt tensioner assembly to prevent the unit from squeaking; used 1 W10837240 (Bracket) from stock
REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Unit not cooling properly due to failed main control not going into defrost; ordrd 1 A01078804 (Control)
WASHER GE GTW485ASJ3WS Drain pump activated during the night due to water dripping in the tub. Informed customer the unit is supposed to do this to prevent any flooding. Advise customer she needs to clean the screens on the water valve to increase pressure to stop water trickle
DRYER AMANA ALE643RBW Heating element is bad. Replaced heater and cleaned left roller. Keeping venting unhooked due to clogged vent; used 1 D510329P (Heater) from stock
WASHER WHIRLPOOL WFW9550WW00 Unit not draining due to worn impeller. Pump needs replaced; ordrng 1 W10730972 (Drain pump)
RANGE GENERAL ELECTRIC JBS27BH2BB Oven is not heating due to faulty bake element.; ordrd 1 WB44K10005 (Bake element)
REFRIGERATOR FRIGIDAIRE LGUI2149LR0 Freezer too full not cooling properly. Saved estimate
WASHER LG WM3370HWA LE error code. Motor winding check ok. Replaced hall sensor. Washer running ok; used 1 6501kw2002a (Hall sensor) from stock
DRYER HOTPOINT HTX21EASK0WW Dryer would not start due to known issue with dryer knob breaking internally unable to turn timer. Installed new knob unit operating properly; used 1 WE1M652 (TIMER KNOB) from stock
WASHER MAYTAG MVWB865GC0 Found loose tub nut. Tightened. Unit runs ok
REFRIGERATOR FRIGIDAIRE LFSS2612TE3 Freezer section frosting up due to warm air coming in through the dispenser. Remove dispenser to find ice route seal partially folded over. Removed and reinstalled to ensure proper seal
WASHER MAYTAG MHWZ600TWO1 F20. Checks all hoses. All water valves. Tested pressure sensor and pump. All systems test ok. Ran through auto test. No faults. Cant identify any electrical failures at this time
REFRIGERATOR BOSCH B36CL80SNS/04 Freezer door handle needs replaced; ordrng 1 XXX (Freezer door handle)
WASHER-DRYER COM LG WM3997HWA Found entire lint condensation pipe clogged. Cleared pipe. Unit should dry ok. Heater checks ok. Bekjb06@gmail.com
REFRIGERATOR BO SAMSUNG RF263BEAESR/AA "Icemaker motor just stopped working. Will not eject ice cubes. Recommend replacing auger assembly with updated icemaker.; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217D (ICE MAKER) from stock"
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Icemaker is freezing up. Unit has outdated components recommend icemaker with new auger and y clipsSep 2015; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA97-12540G (AUGER ASSEMBLY) and 1 DA97-15217D (ICEMAKER)
DRYER LG DLEY1201V Unit wont start due to blown hi limit; used 1 6931EL3002M (THERMO CUT OUT) from stock
DRYER MAYTAG MED4200BW0 Installed new door hinge assembly and doors closing properly in order to contact door switch for unit to operate
DRYER KENMORE 110.739321 Unit not heating due to blown thermostat. Caused from clogged blower housing. Cleared unit. Installed new thermostat. ; used 1 3390719 (FUSE) from stock
FREEZER FRIGIDAIRE LFSS2612TF0 Water leaking out on the floor due to frozen evaporator drain. Cleared line set unit is draining properly.