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Local Reviews
for New Lebanon, OH

Authorized Service Rated 5.0 out of 5 stars based on 5 customer reviews

Map of New Lebanon, OH

Impeccable service!




Review of Authorized Service

Such a relief to have a Technician that, befittingly: represents the essence of his Trade.


Map of New Lebanon, OH

Range door handle




Review of Authorized Service

Great service


Map of New Lebanon, OH

Excellent trouble shooting/service




Review of Authorized Service


Map of New Lebanon, OH

Fast repair




Review of Authorized Service

Tech was thorough and fast


Map of New Lebanon, OH

Shirley




Review of Authorized Service

GREAT SERVICE!!!


Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed new console due to the unit not responding to the start button not responding.Unit operating ok.

Near Glenada Ct, New Lebanon, OH 45345
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed new icemaker defrost bimetal which was open. Tested power to heater. Received 120 through harness. Unit operating ok.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Checked unit over and found frost covering the ice maker evaporator again. Not as much as previous visit. Put unit into diagnostics mode to test defrost circuit. Main control is sending voltage to defrost circuit but not back to it. U/I shows defrost bimetal open with temps in ice maker below 32 degrees. Bimetal is shorted open. Unit needs bimetal/heater assembly. Ordering bimetal and main control per Techline suggestion. ; ordrng 1 5303918810 (BIMETAL ) and 1 5304502779 (board-main power)

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 Installed new defrost timer. All ok. Unit has been cooling and going into defrost fine since last visit. Part had a intermittent dead spot.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit leaking from door and louder than normal. Found door binding up on cabinet. Removed spacers under mounts and adjusted door. Leak stopped and unit is quieter now. Console was damaged from the cabinet being too close. Unit needs touchpad. Odor is coming from scale build up on heater. Advised customer of maintenance. Need to order console. ; ordrng 1 5304520008 (CONSOLE)

Near Glenada Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGID2479SD0A Installed new handle. All ok.

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 Upon arrival found unit plugged in and running. Temp in fresh food side was 58 freezer side was 23. Found evaporator covered with frost. Frost pattern was even across. Customer stated that unit hasn’t shut down and continually runs. Forced unit into defrost to test. All parts of the defrost circuit are good. Defrost timer motor is not advancing as it should to defrost unit. Unit needs defrost timer. Part is under warranty. Called 210HBW to have deductible removed. Authorization 380640432130Work order 7438829; ordrng 1 W10822278 (timer-def(PW))

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed all provided parts and ran to test. Unit won’t power up. Do not have voltage to control. Checked outlet and have voltage at outlet but when unit is plugged in it won’t power up. The outlet it is plugged into is a 2 prong with an adapter to 3. Plugged unit into another outlet and it powers up fine and operates as it should. Advised customer to have outlet replaced.

Near Glenada Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed all provided parts. Advised customer unit would fill ice bucket within 24 hours.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

OVEN FRIGIDAIRE FGF348KCN Installed igniter and ran to test. All burners ignite how they should all ok.

Near Dayton Eaton Pike, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Upon arrival found unit plugged in but no operation from fans or compressor. Unit has proper voltage to cold control but no voltage out. Cold control has an intermittent short causing no cool. Replaced cold control and ran to test. Compressor and all fans run. Unit is developing a frost pattern. All ok. Calling HBW to have deductible removed and additional authorization. 159646372718; pckd up 1 2198202 (thermostat,temp.)"

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon arrival found unit plugged in and running. Upper ice maker is frosted over and iced up below. Put unit into diagnostics and forced defrost heater on. Control sending voltage but heater is shorted. Fill tube is freezing over, auger motor is shorted from moisture, cube/crush solenoid is sticking, and u/i is missing segments. Unit needs defrost heater w/bi metal, air handler kit, fill tube kit, auger motor, cube/crush solenoid, and u/I. ; ordrng 1 241675704 (solenoid assy) and 1 241816602 (motor-auger) and 1 242058230 (user interface) and 1 242094802 (heater-defrost) and 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE KIT)"

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 Installed defrost timer and ran unit to test. Unit is cooling and developing a frost pattern. Advised customer to monitor.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Upon arrival found unit plugged in but not running. Checked defrost timer and found it stuck in defrost cycle. Manually advanced defrost timer and unit began to run. Compressor runs, condenser fan runs, and evaporator fan runs. Let unit run to check frost pattern. Frost pattern is developing well. Unit needs defrost timer. ; ordrng 1 W10822278 (timer-def)"

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE FRIGIDAIRE FGEF3059TDG Installed new handle. All ok.

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed air tower and advised customer to monitor.

Near N Johnsville Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

COOKTOP WHIRLPOOL RF362LXTT1 Upon arrival found top cracked from thermal damage. No direct impact visible. Left front burner is damaged from overheating. Customer stated that unit was slow to preheat as well. Elements and sensor spec out good. Ran unit in preheat to 400 to test. Heated within 15 minutes and got to 410. Could not duplicate concern. Unit will need top and left front lg burner. Top is biscuit in color and is NLA with no substitute. Unit is 12 years old in kitchen. ; rqstng P&A on 1 9763331 (cooktop(NLA)) and 1 WP8523047 (elmnt-surf)

Near Glenada Ct, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIG/SIDE-BY-S KITCHEN AID KSRJ25CNST00 Found compressor locked up called John @Hansbarger- for a replacement -

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Upon arrival found some water leakage from air tower area. Drain is clear and not clogged. Air tower is cracked and not sealing against liner below. Unit needs air tower. Customer has had several service calls for this issue from other services and isn’t happy with unit, customer is wanting unit replaced. Advised customer to contact warranty company in regards to this. Please order air tower. ; ordrng 1 W11126274 (air-tower)"

Near N Johnsville Rd, New Lebanon, OH 45345
Shaun S.

Shaun S.

WASHER SAMSUNG WA50F9A7DSW/A2 "Upon arrival tech pulled agitator from machine and cleaned under agitator and agitator it self with garden hose on back of house, reinstalled agitator added cleaning agent unit checks ok upon techs departure"

Near S Clayton Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

OVEN GLEN WOOD n/a Checked unit and found igniter for oven shorted and constantly sparking. Unit needs spark module and switch. Both parts are NLA. ; rqstng P&A on 1 63008 (SWITCH (NLA)) and 1 66564 (SPARK MODULE (NLA))

Near Estonia Dr, New Lebanon, OH 45345
Tim  R.

Tim R.

WASHER SAMSUNG WA50F9A7DSW/A2 Checked unit over instructed customer on using cleaning tablets and detergent. Checks ok.

Near S Clayton Rd, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Called tech line on how to disassemble this track spoke with Garrett had to dis assemble cabinet to install part

Near Little Richmond Rd, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Unit needs cont brds compressor was running when got here & had good frost pattern on EVAP coil ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Little Richmond Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE MAYTAG MER8800FZ1 Checked unit and found bake element shorted open. Getting proper voltage to element. Unit needs bake element. Installed new element and ran to test. Part is covered under ten year manufacturer warranty. Have photo of original purchase receipt "

Near S Snyder Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR AMANA AFD2535DEB4 W11260592 harness was sent twice and 12868601 harness wasnÍt sent. Called customer to inform them we would not be out today. Please reorder 12868601.; ordrng 1 12868601 (harns-wire)

Near Dayton Eaton Pike, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new control brds and checks ok

Near Little Richmond Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Checked unit and found coupler leaking at freezer door. Replaced coupler and ran to test, all ok no more leaks. ; used 1 PPM0408W (5/16 COUPLER) from stock"

Near E Main St, New Lebanon, OH 45345
Shawn H.

Shawn H.

WASHER MAYTAG MVWB835DW1 "Installed all provided parts, ran calibration, and ran to test. All ok."

Near Eagle Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE FRIGIDAIRE FGEF3035RFA Odor is coming from the insulation around the cavity. A mouse has gotten into the range and chewed up the insulation. Did not damage wires that I can see. Unit needs cavity insulation. WonÕt be covered by warranty since this is an act of nature. Building quote for customer to repair.

Near Dayton Eaton Pike, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Ordered parts per conversation with Mark at techline; ordrng 1 W10815674 (dor-fip ss) and 1 W11170612 and 1 W11175838 and 1 WPW10677119 (cntrl-elec)

Near Little Richmond Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR AMANA AFD2535DEB4 Installed all provided parts and advised customer itÕd be 24 hours before itÕs down to operating temps.

Near Dayton Eaton Pike, New Lebanon, OH 45345
Shawn H.

Shawn H.

DRYER SAMSUNG DV42H5000EW/A3 Checked unit and found heating element shorted open. Replaced heater and ran to test. All ok. Advised customer to run unit on 60 minute timed dry on high to burn of oil on element. ; used 1 DC97-14486A (ELEMENT) from stock

Near Scarborough Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

WASHER MAYTAG MVWB835DW1 "Noise is from unit going out of balance. No error codes found, all functions operate fine in diagnostics. Checked suspension and found right front weak allowing unit to go out of balance on normal sized loads. Unit needs suspension set. ; ordrng 1 W11130356 (suspension)"

Near Eagle Rd, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Called tech line unit is working now temps FZ 2 - FF 39 but thawed out completely Friday but started freezing again Saturday and is cooling ok at this point -Mitch-file#7724671804-Mark- unplugging pantry draw let it run for few days if it runs ok after a few days order new drawer rails user interface W10815674 , W11175838 , W11170612WPW10677119; saved tckt"

Near Little Richmond Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE FRIGIDAIRE FGEF306TPFA Installed all provided parts and ran to test. Preheats fine now.

Near H St, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR AMANA AFD2535DEB4 Found unit frozen over causing no cool in fridge. Bimetal is open and freezer thermistor is shorted. Thawed unit for now. ; ordrng 1 W11260592 (harns-wire) and 1 WP12868601 (harns-wire) and 1 WP67003924 (thermistor COVER)

Near Dayton Eaton Pike, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR KITCHENAID WRV986FDEM01 Checked unit and found compressor not running. Getting 120vac and 3vdc to inverter. Compressor tries to start but wonÕt. It then gets hot and shuts down. Unit needs compressor and drier. Customer is going to speak with vendor about replacing the unit. Will call in if they do. ; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

Near Little Richmond Rd, New Lebanon, OH 45345
Jeffrey G.

Jeffrey G.

RANGE FRIGIDAIRE FGEF306TPFA Needs E0C; ordrng 1 139092900 (E.O.C.)

Near H St, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE SAMSUNG NX58H5650WS/AA Installed all provided parts and ran to test. All ok.

Near Dayton Eaton Pike, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE - HI - LO SAMSUNG NX58H5650WS/AA "Found burner wonÕt ignite. The gas valve is seized and wonÕt turn. Igniter switch is good. Found 3 knobs cracked as well. Unit needs center valve and 3 knobs. ; rqstng P&A on 3 DG64-00473A (KNOB)s and 1 DG94-00936A (VALVE CENTER), states that autho needed"

Near Dayton Eaton Pike, New Lebanon, OH 45345
Jeffrey G.

Jeffrey G.

RANGE SAMSUNG NE59J7630SG/AA. MFD2 Replaced convection fan motor. Ok run and checked operation

Near Ally Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

MICROWAVE FRIGIDAIRE FPBM3077RFA Checked unit over and found it to operate fine on first use. Pulled cover to check connections. When I ran to test again the U/I was inop and the E11 code popped up. Found wire from door to cabinet pinched and split. Unit needs control panel. Customer does not wish to repair.

Near Sheep Rd, New Lebanon, OH 45345
Jeffrey G.

Jeffrey G.

RANGE SAMSUNG NE59J7630SG/AA. MFD2 Needs convection fan motor.; ordrng 1 CONVECTION FAN MOTOR

Near Ally Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

WASHER WHIRLPOOL LSB6200KQ0 Found timer motor not advancing on delicate cycle. Tested other cycles and it has some dead spots in other settings. Replaced timer and ran to test. All ok. Please mail out invoice.

Near Avon Oak Ct, New Lebanon, OH 45345