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Local Reviews
for New Lebanon, OH

Authorized Service Rated 5.0 out of 5 stars based on 7 customer reviews

Map of New Lebanon, OH

Great service, fast work!




Review of Authorized Service

Shawn came out and looked at 2 things for me. My oven didn’t need serviced as I first thought, but my dishwasher did. Shawn explained the problem to me, ordered the parts and was back again to fix it soon thereafter! He got the job done in a timely manner and was very thorough. Thanks again!


Map of New Lebanon, OH

Professional, Thorough Services




Review of Authorized Service

This repairman has been here to repair my washer and now my dishwasher, both under Menards extended warranty. He is timely, very respectful, thorough...asks questions, gives tips on getting the most out of my machines. This is old fashion GREAT customer service!


Map of New Lebanon, OH

Impeccable service!




Review of Authorized Service

Such a relief to have a Technician that, befittingly: represents the essence of his Trade.


Map of New Lebanon, OH

Range door handle




Review of Authorized Service

Great service


Map of New Lebanon, OH

Excellent trouble shooting/service




Review of Authorized Service


Map of New Lebanon, OH

Fast repair




Review of Authorized Service

Tech was thorough and fast


Map of New Lebanon, OH

Shirley




Review of Authorized Service

GREAT SERVICE!!!


Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated that water was visible after a few hours. Removed ice bucket to check and see if ice has melted and clumped together. Ice is still good and not clumped. Dispenser flap is sealing well. Not suspecting air leakage issue any more. No evidence to show that leak is caused by air leakage into ice container and melting ice. Checked water valve diodes and they test good. Suspect that water valve is sticking at times and causing leak. Put tall cup under fill tube and advised customer to monitor. If cup fills; water is coming from the valve. Have cup positioned so it should only catch drip water from tube. Will call customer tomorrow to check on unit. ; O-emld tckt

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated ice maker is working fine. Unit has water leak from dispenser area. Removed U/I to inspect. Found scale built up around flapper for chute. Cleaned scale build up and reassembled. Ran water to check for leaks. No leaks from water line. Advised customer to monitor. If leak persists the flapper needs replaced because it isn’t sealing well.

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFFH20F3QM0 Upon arrival found unit in trailer not plugged in. Customer stated only way to get it to run was to set max temp. Plugged unit in and everything powered up and run it would only run on the highest setting even though unit is at room temp. Let unit run to check frost pattern. Unit is developing a frost pattern. Replaced cold control and advised customer that temps would be back to normal in 24 hours. ; used 1 5304513033 (THERMOSTAT) from stock

Near Parkview Dr, New Lebanon, OH 45345
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced drain pump. Checks ok.; used 1 A00126401 (DRAIN PUMP) from stock

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FFBD2406NB5A Installed door sweep and seal. Ran unit to test for leaks. All ok.

Near Bronwood St, New Lebanon, OH 45345
Shawn H.

Shawn H.

OVEN FRIGIDAIRE FFGW2416USA Upon arrival customer stated that unit trips gfci outlet (not breaker) when using broil. Ran unit to test in broil while watching amp draw. Drawing 8.7 amps in broil. Suspect that the way the unit is wired into the same circuit with a gfci outlet on the other side of kitchen is the problem. Advised customer unit should be on its own dedicated circuit and not to use a gfci breaker. Could not duplicate concern of tripping gfci.

Near Bronwood St, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED25RFXFN00 Installed new t-stat and EVAP fan motor and checks ok

Near Mile Rd, New Lebanon, OH 45345
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL ED2SRFXFN00 "upon arrival found that unit needs a new evap fan motor along with new cold control, gave customer est for repair, will call back if repairs needed"

Near Mile Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFSS2612TD0 "Upon arrival found unit plugged in and running but no noise. Customer stated he unplugged unit for 24 hours and plugged back in and noise was gone. Checked and found ice buildup near evap fan from leaking fill tube. Thawed ice, installed new fill tube, insulated around tube, and ran to test. Unit fills fine with no leaks but ice maker is very sluggish and has missing stripper piece. Replaced ice maker and ran to test. All ok. ; used 1 241796405 (TUBE), and 1 241798224 (ICE MAKER) from stock"

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival found ice built up on upper right hand of ice box and water dripping from left lower side. Removed ice box to inspect air handler gasket. Found gasket rolled causing air leakage. Replaced gasket and reinstalled. All ok no more leaks. Also found mullion not closing. Adjusted mullion up and it closes as it should now. All ok. No charge under warranty. ; used 1 5303918784 (AIR HANDLER(PW)) from stock

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed all provided parts and ran to test. Unit will dispense ice now. All ok.

Near Estonia Dr, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE GE JBP23DR3WW Upon arrival found light socket cracked causing bulb to short out. Replaced socket and installed customer bulb. Ran to test all ok.

Near Avon Oak Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RS25J500DSR/AA Upon arrival found unit making ice but not dispensing. Not getting proper voltage to auger motor. Only getting 80 volts from control. Unit needs main control. ordrng 1 DA92-00625H (MAIN PCB )

Near Estonia Dr, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE SAMSUNG NX58H9950WS/AA Upon arrival found burners would ignite but have very large flame and no adjustment. Also found burner caps misplaced on burners. Moved caps and burners ignite better but still have a large flame. Adjusted flame through valve but this did not help. Suspect too much pressure. Need meter to test pressure. Please reschedule. Unit is under warranty. Customer is emailing receipt into office. Will call Samsung and get ticket number when we receive email. ; saved tckt

Near Lutheran Church Rd, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR WESTINGHOUSE WRS6R3EW8 Unit has a sealed system leak non repairable called AHS-Joe-107JEBL AHS is going to give cust a call

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE LG LRE3083ST/00 Installed new bulb. All ok.

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB4949SDE3 Upon arrival, timer states that dispenser door won’t open/close properly and getting a film on dishes. Ran diagnostics with no issues or errors. Found dispenser leaking rinse aid causing film on dishes. Replaced dispenser and all ok.

Near Eagle Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR LG LFC24770ST Found ice bucket full of ice. Thawed ice and cycled ice maker tot test. Water valve is shutting down as it should but ice maker isn’t returning to home position. When unit fills water dumps out of mold. Replaced ice maker and ran to test. All ok.

Near Old Dayton Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR1814TB4 Upon arrival found unit plugged in but not running. Unit is in garage. Set unit to max setting; compressor and all fans come on. Unit isn’t cooling properly due to being in the garage. Unit is in need of garage kit. Installed kit and ran to test. All ok. Unit is developing a good frost pattern and has dropped by 10 degrees already. All ok. ; used 1 5303918301 (GARAGE KIT) from stock

Near Old Dayton Rd, New Lebanon, OH 45345
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed new console due to the unit not responding to the start button not responding.Unit operating ok.

Near Glenada Ct, New Lebanon, OH 45345
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed new icemaker defrost bimetal which was open. Tested power to heater. Received 120 through harness. Unit operating ok.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Checked unit over and found frost covering the ice maker evaporator again. Not as much as previous visit. Put unit into diagnostics mode to test defrost circuit. Main control is sending voltage to defrost circuit but not back to it. U/I shows defrost bimetal open with temps in ice maker below 32 degrees. Bimetal is shorted open. Unit needs bimetal/heater assembly. Ordering bimetal and main control per Techline suggestion. ; ordrng 1 5303918810 (BIMETAL ) and 1 5304502779 (board-main power)

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 Installed new defrost timer. All ok. Unit has been cooling and going into defrost fine since last visit. Part had a intermittent dead spot.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit leaking from door and louder than normal. Found door binding up on cabinet. Removed spacers under mounts and adjusted door. Leak stopped and unit is quieter now. Console was damaged from the cabinet being too close. Unit needs touchpad. Odor is coming from scale build up on heater. Advised customer of maintenance. Need to order console. ; ordrng 1 5304520008 (CONSOLE)

Near Glenada Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGID2479SD0A Installed new handle. All ok.

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 Upon arrival found unit plugged in and running. Temp in fresh food side was 58 freezer side was 23. Found evaporator covered with frost. Frost pattern was even across. Customer stated that unit hasn’t shut down and continually runs. Forced unit into defrost to test. All parts of the defrost circuit are good. Defrost timer motor is not advancing as it should to defrost unit. Unit needs defrost timer. Part is under warranty. Called 210HBW to have deductible removed. Authorization 380640432130Work order 7438829; ordrng 1 W10822278 (timer-def(PW))

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed all provided parts and ran to test. Unit won’t power up. Do not have voltage to control. Checked outlet and have voltage at outlet but when unit is plugged in it won’t power up. The outlet it is plugged into is a 2 prong with an adapter to 3. Plugged unit into another outlet and it powers up fine and operates as it should. Advised customer to have outlet replaced.

Near Glenada Ct, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed all provided parts. Advised customer unit would fill ice bucket within 24 hours.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

OVEN FRIGIDAIRE FGF348KCN Installed igniter and ran to test. All burners ignite how they should all ok.

Near Dayton Eaton Pike, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Upon arrival found unit plugged in but no operation from fans or compressor. Unit has proper voltage to cold control but no voltage out. Cold control has an intermittent short causing no cool. Replaced cold control and ran to test. Compressor and all fans run. Unit is developing a frost pattern. All ok. Calling HBW to have deductible removed and additional authorization. 159646372718; pckd up 1 2198202 (thermostat,temp.)"

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon arrival found unit plugged in and running. Upper ice maker is frosted over and iced up below. Put unit into diagnostics and forced defrost heater on. Control sending voltage but heater is shorted. Fill tube is freezing over, auger motor is shorted from moisture, cube/crush solenoid is sticking, and u/i is missing segments. Unit needs defrost heater w/bi metal, air handler kit, fill tube kit, auger motor, cube/crush solenoid, and u/I. ; ordrng 1 241675704 (solenoid assy) and 1 241816602 (motor-auger) and 1 242058230 (user interface) and 1 242094802 (heater-defrost) and 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE KIT)"

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 Installed defrost timer and ran unit to test. Unit is cooling and developing a frost pattern. Advised customer to monitor.

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Upon arrival found unit plugged in but not running. Checked defrost timer and found it stuck in defrost cycle. Manually advanced defrost timer and unit began to run. Compressor runs, condenser fan runs, and evaporator fan runs. Let unit run to check frost pattern. Frost pattern is developing well. Unit needs defrost timer. ; ordrng 1 W10822278 (timer-def)"

Near Crawford Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE FRIGIDAIRE FGEF3059TDG Installed new handle. All ok.

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed air tower and advised customer to monitor.

Near N Johnsville Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

COOKTOP WHIRLPOOL RF362LXTT1 Upon arrival found top cracked from thermal damage. No direct impact visible. Left front burner is damaged from overheating. Customer stated that unit was slow to preheat as well. Elements and sensor spec out good. Ran unit in preheat to 400 to test. Heated within 15 minutes and got to 410. Could not duplicate concern. Unit will need top and left front lg burner. Top is biscuit in color and is NLA with no substitute. Unit is 12 years old in kitchen. ; rqstng P&A on 1 9763331 (cooktop(NLA)) and 1 WP8523047 (elmnt-surf)

Near Glenada Ct, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIG/SIDE-BY-S KITCHEN AID KSRJ25CNST00 Found compressor locked up called John @Hansbarger- for a replacement -

Near Holderman Pl, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Upon arrival found some water leakage from air tower area. Drain is clear and not clogged. Air tower is cracked and not sealing against liner below. Unit needs air tower. Customer has had several service calls for this issue from other services and isn’t happy with unit, customer is wanting unit replaced. Advised customer to contact warranty company in regards to this. Please order air tower. ; ordrng 1 W11126274 (air-tower)"

Near N Johnsville Rd, New Lebanon, OH 45345
Shaun S.

Shaun S.

WASHER SAMSUNG WA50F9A7DSW/A2 "Upon arrival tech pulled agitator from machine and cleaned under agitator and agitator it self with garden hose on back of house, reinstalled agitator added cleaning agent unit checks ok upon techs departure"

Near S Clayton Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

OVEN GLEN WOOD n/a Checked unit and found igniter for oven shorted and constantly sparking. Unit needs spark module and switch. Both parts are NLA. ; rqstng P&A on 1 63008 (SWITCH (NLA)) and 1 66564 (SPARK MODULE (NLA))

Near Estonia Dr, New Lebanon, OH 45345
Tim  R.

Tim R.

WASHER SAMSUNG WA50F9A7DSW/A2 Checked unit over instructed customer on using cleaning tablets and detergent. Checks ok.

Near S Clayton Rd, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Called tech line on how to disassemble this track spoke with Garrett had to dis assemble cabinet to install part

Near Little Richmond Rd, New Lebanon, OH 45345
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Unit needs cont brds compressor was running when got here & had good frost pattern on EVAP coil ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Little Richmond Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

RANGE MAYTAG MER8800FZ1 Checked unit and found bake element shorted open. Getting proper voltage to element. Unit needs bake element. Installed new element and ran to test. Part is covered under ten year manufacturer warranty. Have photo of original purchase receipt "

Near S Snyder Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR AMANA AFD2535DEB4 W11260592 harness was sent twice and 12868601 harness wasnÍt sent. Called customer to inform them we would not be out today. Please reorder 12868601.; ordrng 1 12868601 (harns-wire)

Near Dayton Eaton Pike, New Lebanon, OH 45345