Appliance Repair New Madison Ohio

Authorized Service Rated 4.5 out of 5 stars based on 12 customer reviews

We serviced a
ELECTROLUX DRYER
Model EFME427UIW2
Near New Madison, OH 45346
Kellen
Job Details: 04/19/2024
Inspected the unit and found that the customer was getting 240 at the outlet but was only getting 120 at the terminal block. Customer will need to replace the power cord.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFG2353AF3
Near New Madison, OH 45346
Kellen
Job Details: 04/16/2024
Inspected the unit and found the handle was hanging off of the freezer door. Reinstalled handle. Tightened down screw. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB00
Near New Madison, OH 45346
Kellen
Job Details: 04/10/2024
Inspected the unit and found a failed communication between the control and damper. Customer declined repair at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR
Near New Madison, OH 45346
Kellen
Job Details: 04/10/2024
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF1
Near New Madison, OH 45346
Kellen
Job Details: 04/03/2024
Installed part. Ran a test cycle. All checks OK
Alisha
New Madison, Ohio
12/21/2023
Was here less than 5 minutes and just changed the vent cover to one without rubber since the rubber was melted. I asked about why it was eating my clothes since he seemed to just have the intentions of changing the went. He couldn’t tell me why the dryer was ruining my clothes and was not worried about the black spots. Didn’t seem to do a thorough inspection just used the drill light to shine around it and that was it. When asked about it like melting my dryer sheets his solutions was to just run my dryer on low heat instead of medium and from less dry to near dry.
Dear Alisha, Thank you for taking the time to review our service and we regret that you are not totally satisfied. A member of our customer care team will reach out to you to discuss your concerns and to explain the diagnosis of our technician. Rest assured your dryer remains covered under a 7 year manufacturer warranty and if you have additional issues we will gladly send a technician out to address them. Thanks and have a nice day. Authorized Service
Overall Experience
Kellen
New Madison, Ohio
05/02/2023
Kellen was very prompt, courteous and professional. He arrived exactly as scheduled and called me at least 30 minutes before his arrival. While here he performed a complete inspection of my stove to determine the problem and gave me the details and steps forward. I’m absolutely pleased with his service and would highly recommend him to anyone. I will most definitely use his service again next time it’s needed.
Overall Experience
New Madison, Ohio
10/23/2022
This was a very good experience: on time, quickly resolved & the new part tested. Kellen was courteous & knowledgeable, in short, a professional.
Overall Experience
Kellen
New Madison, Ohio
08/22/2022
Kellen was very easy to talk to, and he took care of our problems with our laundry units.
Overall Experience
New Madison, Ohio
06/18/2022
Overall Experience