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Local Reviews
for New Paris, OH

Authorized Service Rated 5.0 out of 5 stars based on 2 customer reviews

Map of New Paris, OH

Cheri




Review of Authorized Service

Service tech was very professional and polite


Map of New Paris, OH

Brant




Review of Authorized Service

Great service and my service was under warranty didn’t cost me anything. All representatives were very kind. Thanks


Shaun S.

Shaun S.

RANGE FRIGIDAIRE FGEH3047VFA "Upon arrival removed and replaced eoc board on unit, ran and checked out, unit checks ok upon techs departure"

Near OH-121, New Paris, OH 45347
Kevin S.

Kevin S.

WASHER MAYTAG A412 "Customer had issue of unit not wanting to fill during wash cycles but seems to work for rinse and spin. Collected service call fee."

Near Thomas Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR - S GENERAL ELECTRIC GYE22GYNBFS Installed all provided parts and ran diagnostics to test. Unit is moving air as it should. Insulated around wires coming through cabinet. Some light condensation was present. All ok.

Near Cedar Springs Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR - S GENERAL ELECTRIC GYE22GYNBFS Upon arrival customer stated that fresh food section isn’t cooling correctly. Put unit into diagnostics and found ff fan error. No feedback. Put unit into test mode and forced ff fan on. Fan is not running. Pulled unit and checked for voltage at main control from the fan. No voltage. When removing cover of control I found condensation built up on the right side of the board near the ff fan connector. Main cover wasn’t installed properly allowing moisture into control area. Unit needs main control. Fan tests good resistance wise through harness but would like to have on hand in case fan won’t run after getting voltage to it. ; ordrng 1 WR55X33725 (MAIN CONTROL) and 1 WR60X29099 (refrigerator fresh f)

Near Cedar Springs Rd, New Paris, OH 45347
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Customer had ui locked not allowing anything to change. Unlocked and unit is dispensing water and ice ok but unit is freezing up in im compartment common on samsung.; rqstng P&A on 1 DA82-02367A and 1 DA92-00592A (MAIN BOARD) and 1 DA97-15217D and 1 DA97-19898A

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Installed new harness and ran to test. Unit is running and cooling fine. All ok.

Near N Washington St, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Upon arrival found unit plugged in but no lights or any operation. Have correct voltage at outlet but not at molex connector from power cord. Checked cord for continuity and found the ht leg shorted open. Inspected cord and found damage to cord where it is held down by a clamp. Unit needs power cord harness. ; ordrng 1 242019701 (harness-wiring)

Near N Washington St, New Paris, OH 45347
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED8300SW0 "Replaced ui control, plugged in unit checked jog dial and all push buttons while customer there inspecting. Unit checks ok."

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW8300SW00 "Replaced control that was sent via warranty company, W10205839 control. Put unit into a rinse and spin. Unit filled and agitated, drained and spun without issue. Unit checks ok."

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED8300SW0 .; rqstng P&A on 1 WP8571955 (cntrl-elec USER INTERFACE)

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW8300SW00 WILL REPLACE MAIN CONTROL''.; rqstng P&A on 1 WPW10205839 (cntrl-elec)"

Near Old National Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER MAYTAG MVWB765FW0 "Upon arrival removed and replaced inlet water valve on unit, reconnected water lines, checked for leaks, unit checks ok"

Near US-40, New Paris, OH 45347
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL W1TXEMMWQ03 Defrost drain is plugged up cleaned out and installed clip into drain please send cust a receipt ; used 1 DA61-06796A (CLIP) from stock

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

APPLIANCE SAMSUNG RF28JBEDBSG/AA Installed all provided parts and and advised customer that ice bucket would be full in 24 hours and to dispose of. All ok.

Near New Garden Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED8300SW0 Spoke with customer and he ran a load with vent disconnected and clothes are still damp. Had customer check lint screen for blockages from fabric softener. Screen is clear. Temps on unit cycled fine at last visit. Up to 160 and down to 140 on high. Need to call Whirlpool for opinion. Spoke with whirlpool and they have no other things to look for. Customer did state that the timer does not add any time to cycle if clothes are very damp. At last visit I tested moisture sensors and they show good.

Near Old National Rd, New Paris, OH 45347
Shawn H.

Shawn H.

APPLIANCE SAMSUNG RF28JBEDBSG/AA "Upon arrival found unit iced up and cubes jammed. Thawed out ice maker and inspected. Found unit in need of ice maker service bulletin. Ice maker cycles and fills fine with water. Defrost drain is clogged. Unit has not had any part of the bulletin performed. ; rqstng P&A on 1 DA82-02675A (IMK UPDATE KIT), states that autho needed"

Near New Garden Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon arrival customer stated ice maker wouldn’t dispense cubed or crushed. Removed ice bucket and tested solenoid. Solenoid is sticking at times causing no cubed ice. Also found ice bucket cracked at front causing tines to bind up. Unit is also in need of air handler kit. Has ice build up along the back wall and fill tube is freezing up. Unit needs solenoid, ice bucket, air handler kit, and fill tube kit. Collected deductible by cash. ; rqstng P&A on 1 242093006 (ice container assy) and 1 5303918784 (air handler housin) and 1 5303918860 (fill tube), states that autho needed"

Near Old National Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed all provided parts and ran diagnostics to test. All ok. All functions work as they should.

Near Fleenor Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit showing ER code. This is a shorted keypad. Removed console to inspect. Found signs of moisture on the start button causing short. Unit needs touchpad and console. Console has a crack in it allowing moisture in. ; ordrng 1 5304517587 (SWITCH ASSEMBLY ) and 1 5304520008 (CONSOLE ASSEMBLY )

Near Fleenor Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW0 "Removed and replace boards on unit, checks out ok"

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 Installed evaporator motor and ran unit to test. All ok. Advised customer temps would be normal within 24 hours.

Near Moore Miller Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED8300SW0 "Checked unit over and found large amount of lint in the machine and blower housing. Noise is coming from worn right rear drum support. Cleared unit of lint replaced support and belt. Unit heats and is quiet. Large amount of lint is due to worn blower seal. User interface has some buttons that don’t work. Unit needs support, seal, belt, and u/I. Collected deductible by cash. Unit is 13 years old. ; ordrng 1 WP697770 (seal) and 1 WP8571955 (cntrl-elec) and 1 WP8574963 (knob), used 1 341241 (BELT), and 1 W10314173 (ROLLER KIT) from stock"

Near Old National Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 "Upon arrival found unit plugged in and compressor and condenser fan running but no movement from evaporator fan. Put unit in to diagnostics and forced fan on, removed evap cover to inspect. Fan is getting voltage but not moving. Unit needs evap fan motor. ; ordrng 1 W11024089 (motor-evap)"

Near Moore Miller Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW0 "Upon arrival found that unit had a clogged up fabric softener cup, tech removed cup and cl and old fabric softener out, ran and tested unit checks ok"

Near OH-121, New Paris, OH 45347
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 596.735032 "Replaced parts, evap fan is working, unit is cooling. Cycled icemaker unit harvested and filled. Unit checks ok, told customer to wait later in day and check before putting in any food."

Near OH-121, New Paris, OH 45347
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 596.735032 Upon arrival found frig at 77F and freezer around 10F. Removed freezer contents and evap cover. Unit has good frost pattern. Evap fan was not running i was able to spin and get it going but it is very weak. Needs new evap fan also customer has issue with lower icemaker. Ordering new evap motor and ice maker.; ordrng 1 12002225 (motor-evap) and 1 D7824706Q (ice maker)

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

WASHER SPEED QUEEN AWNE9RSN115TW0 Checked unit over and found ub code. Non fatal unbalance. Customer states that cycle wouldn’t complete on heavy duty when washing two pillows twice. Advised customer to use bulky setting for those items. That cycle is more suited to those items. Also stated that fabric softener won’t dispense. Advised customer to use extra rinse setting. Without using extra rinse softener won’t dispense properly. Leveled unit as well. All ok.

Near OH-121, New Paris, OH 45347
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Upon arrival found that water coming from dispenser is extremely slow and found that unit is giving hollow ice cubes, checked water source found that it is not on a piercing valve, tech believes unit has a bad water filter"

Near Hutton St, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFFC20M4TW "Unit is in a trailer and runs on a generator. Customer plugged unit in before I arrived and had been running for maybe an hour. Checked over. Temp controls are good, compressor is running and ohms out good. 6 ohms, 4 ohms, and 10 ohms. Not going into thermal overload. No signs of leaks or oil in compressor area. Back wall is warm from condenser, evap area is cold to touch. Advised customer to run 24 hours and checked on temps. If unit does not cool there is a possibility of a Freon leak in the condenser or evaporator. If there is these are non repairable."

Near Morrison-Mikesell Rd, New Paris, OH 45347
Shawn H.

Shawn H.

WASHER KENMORE 110.270626 Checked unit over and found left front shock excessively worn causing unit to go out of balance. Replaced shocks and ran to test. All ok.

Near Robin Dr, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Checked unit over and found ice maker fill tube frozen. Replaced fill tube with RF1902 service kit. Ran to test. All ok. ; used 1 5303918860 (FILL TUBE) from stock

Near New Paris Gettysburg Rd, New Paris, OH 45347
Shawn H.

Shawn H.

WASHER KENMORE 110.270626 Checked unit over and found left front shock excessively worn causing unit to go out of balance. Replaced shocks and ran to test. All ok.

Near Robin Dr, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Checked unit over and found ice maker fill tube frozen. Replaced fill tube with RF1902 service kit. Ran to test. All ok. ; used 1 5303918860 (FILL TUBE) from stock

Near New Paris Gettysburg Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER KENMORE 110.270626 Tech is pre ordering a new outer tub with bearing in it and new suspension rods ; ordrng 1 OUTER TUB WITH BEARING and 1 SUSPENSION RODS

Near Robin Dr, New Paris, OH 45347
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Removed and replaced display board of front of unit, ran and checked out, had customer observe repair ch cos ok upon techs departure"

Near Robin Dr, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER KENMORE 110.270626 "Upon arrival removed and replaced rotor and stator on unit, ran and checked out, unit checks ok"

Near Robin Dr, New Paris, OH 45347
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "PRE-ORDER PARTLine segments on front of the board are burnt out, hard to read numbers, unit is still cooling with no issue ; ordrng 1 DISPLAYBOARDONFRONTOFDOOR"

Near Robin Dr, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER KENMORE 110.270626 "Upon arrival ran testing on unit, found no noise coming from unit, bearing and all check good, did find that unit has a cracked stator motor and rotor needs replaced Deduct collected $100.00 chk #5851; ordrng 1 ROTOR and 1 STATOR"

Near Robin Dr, New Paris, OH 45347
Shaun S.

Shaun S.

DRYER GE DCVH480EK0WW Removed and replaced belt on unit checks out ok upon techs departure

Near Cedar Springs Rd, New Paris, OH 45347
Shaun S.

Shaun S.

DRYER GE DCVH480EK0WW Upon arrival found unit functioning normally ran and tested unit found no issue with dryer at the time of checking out

Near Cedar Springs Rd, New Paris, OH 45347
Shaun S.

Shaun S.

APPLIANCE SAMSUNG RF28JBEDBSG/AA "Upon arrival found that imk was jammed with cubes and not dispensing correctly tech cleared problem cleaned out all built up ice ran and ch coed out, unit checks ok"

Near New Paris, OH 45347
Shaun S.

Shaun S.

DRYER GE DCVH480EK0WW Upon arrival found that drive belt on 7 it has broken causing unit not to turn drum; ordrng 1 WE12X10015 (dryer drive belt)

Near Cedar Springs Rd, New Paris, OH 45347
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5000AW/A2 "Checked unit and found door switch stuck not allowing door to latch. Replaced switch and latch. Ran unit in spin cycle to check for noise. Unit has bearing noise. Could not run unit to test for noise without first replacing door lock switch. Unit needs back half of tub, spin basket w/spider flange, and tub seal. Called Lowes to get authorization for job/additional labor. Submit for lock and strike only. Tub job is uneconomical. Lowes will contact customer.; used 1 DC64-0519D (SWITCH DOOR LOCK) from stock"

Near Leinbach Rd, New Paris, OH 45347
Shaun S.

Shaun S.

DRYER SAMSUNG DV400EWHDWR/AA "Removed and replaced motor on unit, ran and tested unit checks ok upon techs departure"

Near OH-320, New Paris, OH 45347
Shaun S.

Shaun S.

DRYER SAMSUNG DV400EWHDWR/AA Upon arrival found that centrifugal switch is out on motor u have to spin by hand to get motor to run; ordrng 1 DC31-00055H (MOTOR)

Near OH-320, New Paris, OH 45347