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Local Reviews
for New Paris, OH

Authorized Service Rated 5.0 out of 5 stars based on 2 customer reviews

Map of New Paris, OH

Cheri




Review of Authorized Service

Service tech was very professional and polite


Map of New Paris, OH

Brant




Review of Authorized Service

Great service and my service was under warranty didn’t cost me anything. All representatives were very kind. Thanks


Shawn H.

Shawn H.

DRYER SAMSUNG DV40J3000EW/A2 "Installed new control and ran to test. Unit still wont heat. Unit has proper voltage to it. Removed drum and inspected heater. Found heater shorted open. Also found idler pulley worn and locked up. Replaced heater and pulley. Cleared unit of lint and ran to test. All ok. Unit heats and is quiet. ; used 1 DC97-14486A (Heater), and 1 DC93-00634A (Idler) from stock, states that autho needed"

Near Old National Rd, New Paris, OH 45347
Shaun S.

Shaun S.

DISHWASHER BOSCH SHP878ZD5N/01 Reinstalled dishwaher for customer unit checks ok

Near Gettysburg Darke Rd, New Paris, OH 45347
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Removed and replaced board

Near S Spring St, New Paris, OH 45347
Shaun S.

Shaun S.

DRYER SAMSUNG DV40J3000EW Unit needs new board heat ; ordrng 1 Heat relay board

Near Old National Rd, New Paris, OH 45347
Shaun S.

Shaun S.

DISHWASHER BOSCH SHP878ZD5N/01 "Replaced drain hose on unit, customer wants facia replaced due to being scratched up also wants another drain hose that he will pay cod for ; ordrng 1 Facia and 1 Drain hose"

Near Gettysburg Darke Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP878ZD5N/01 Upon arrival customer stated that unit is showing E15 after a week of use. This is a leak error. Removed dishwasher from cabinet to inspect. Found the drain hose split causing leak. Hose is split where it comes through the cabinet of the machine. Unit needs drain hose. ; ordrng 1 1111drainhose (Drain hose)

Near Gettysburg Darke Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Upon arrival customer stated that unit is running nonstop when set to the recommended setting. When set to one below recommend unit cycles fine. Ran diagnostics to check for errors or shorted sensors. No errors and all sensors pass. Main control isnt sensing temps correctly. Unit needs PCB. ; ordrng 1 W11174836 (Main pcb)

Near S Spring St, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER GE GTW465ASN1WW Found that unit was sitting in a overflow pan which as causing it to push against motor guard causing noise when motor ran customer to change out pan

Near County Rd 335, New Paris, OH 45347
Shawn H.

Shawn H.

WASHER LG WM2277HW/01 Upon arrival customer stated that unit wont start. Has to jiggle start button to get it to work. Removed console to inspect. No loose connections. Button has an intermittent short causing no start. Tab the holds button on console is cracked. Unit needs console and user interface board. Pets are NLA and confirmed with Chris. Need to send back to LG. ; ordrng 1 6871ER2078A (User interface board) and 1 AGL30906701 (Control panel)

Near Paul McKee Rd, New Paris, OH 45347
Shaun S.

Shaun S.

REFRIGERATOR GE GYE22HMKNES Replaced door switches

Near W Main St, New Paris, OH 45347
Shawn H.

Shawn H.

MICROWAVE FRIGIDAIRE PLMVZ169GCC Installed all provided parts and ran to test. Unit hummed loudly and blew fuse. Replaced fuse and ran to test. Unit isnt sending proper voltage to transformer. Only getting 7vac. Unit needs pcb. Calling AHS for authorization. ; ordrng 1 5304468192 (Pcb)

Near OH-121, New Paris, OH 45347
Shaun S.

Shaun S.

DISHWASHER GE GDT655SMJ2ES Needs additional part for repair ; ordrng 1 WD12X21322

Near W Main St, New Paris, OH 45347
Shawn H.

Shawn H.

MICROWAVE FRIGIDAIRE PLMVZ169GCC Installed new magnetron and ran to test. Unit still isnt heating. Found thermal fuse for magnetron shorted open causing no heat. Old transformer had open windings. Suspect it overheated causing fuse to blow. Unit needs thermal fuse. ; rqstng P&A on 1 5303319550 (Thermal fuse)

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

MICROWAVE FRIGIDAIRE PLMVZ169GCC "Unit is 13 years old in kitchen. Upon arrival customer stated that unit won’t heat and has a loud hum when it runs. Ran unit to test. No heat and is noisy. Removed control panel to inspect. No loose connections. Ran to test for voltage. No voltage to the magnetron from the hv transformer. Have correct voltage to transformer. Signs of overheating at connector of the magnetron. Unit needs hv transformer and magnetron. ; rqstng P&A on 1 5304463439 (magnetron) and 1 5304468156 (transformer), states that autho needed"

Near OH-121, New Paris, OH 45347
Shaun S.

Shaun S.

RANGE FRIGIDAIRE FGEH3047VFA "Removed and replaced EOC on unit, watched unit heat during bake cycle, went through and tested each button with customer present and seen that all functions seem to be working at this time, set clock on unit, checks ok upon techs departure"

Near OH-121, New Paris, OH 45347
Shaun S.

Shaun S.

RANGE FRIGIDAIRE FGEH3047VFA "Pre order part, not in stock at DAP; ordrng 1 5304523364 (EOC)"

Near OH-121, New Paris, OH 45347
Shaun S.

Shaun S.

RANGE FRIGIDAIRE FGEH3047VFA "Upon arrival removed and replaced eoc board on unit, ran and checked out, unit checks ok upon techs departure"

Near OH-121, New Paris, OH 45347
Kevin S.

Kevin S.

WASHER MAYTAG A412 "Customer had issue of unit not wanting to fill during wash cycles but seems to work for rinse and spin. Collected service call fee."

Near Thomas Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR - S GENERAL ELECTRIC GYE22GYNBFS Installed all provided parts and ran diagnostics to test. Unit is moving air as it should. Insulated around wires coming through cabinet. Some light condensation was present. All ok.

Near Cedar Springs Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR - S GENERAL ELECTRIC GYE22GYNBFS Upon arrival customer stated that fresh food section isn’t cooling correctly. Put unit into diagnostics and found ff fan error. No feedback. Put unit into test mode and forced ff fan on. Fan is not running. Pulled unit and checked for voltage at main control from the fan. No voltage. When removing cover of control I found condensation built up on the right side of the board near the ff fan connector. Main cover wasn’t installed properly allowing moisture into control area. Unit needs main control. Fan tests good resistance wise through harness but would like to have on hand in case fan won’t run after getting voltage to it. ; ordrng 1 WR55X33725 (MAIN CONTROL) and 1 WR60X29099 (refrigerator fresh f)

Near Cedar Springs Rd, New Paris, OH 45347
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Customer had ui locked not allowing anything to change. Unlocked and unit is dispensing water and ice ok but unit is freezing up in im compartment common on samsung.; rqstng P&A on 1 DA82-02367A and 1 DA92-00592A (MAIN BOARD) and 1 DA97-15217D and 1 DA97-19898A

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Installed new harness and ran to test. Unit is running and cooling fine. All ok.

Near N Washington St, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Upon arrival found unit plugged in but no lights or any operation. Have correct voltage at outlet but not at molex connector from power cord. Checked cord for continuity and found the ht leg shorted open. Inspected cord and found damage to cord where it is held down by a clamp. Unit needs power cord harness. ; ordrng 1 242019701 (harness-wiring)

Near N Washington St, New Paris, OH 45347
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED8300SW0 "Replaced ui control, plugged in unit checked jog dial and all push buttons while customer there inspecting. Unit checks ok."

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW8300SW00 "Replaced control that was sent via warranty company, W10205839 control. Put unit into a rinse and spin. Unit filled and agitated, drained and spun without issue. Unit checks ok."

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED8300SW0 .; rqstng P&A on 1 WP8571955 (cntrl-elec USER INTERFACE)

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW8300SW00 WILL REPLACE MAIN CONTROL''.; rqstng P&A on 1 WPW10205839 (cntrl-elec)"

Near Old National Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER MAYTAG MVWB765FW0 "Upon arrival removed and replaced inlet water valve on unit, reconnected water lines, checked for leaks, unit checks ok"

Near US-40, New Paris, OH 45347
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL W1TXEMMWQ03 Defrost drain is plugged up cleaned out and installed clip into drain please send cust a receipt ; used 1 DA61-06796A (CLIP) from stock

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

APPLIANCE SAMSUNG RF28JBEDBSG/AA Installed all provided parts and and advised customer that ice bucket would be full in 24 hours and to dispose of. All ok.

Near New Garden Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED8300SW0 Spoke with customer and he ran a load with vent disconnected and clothes are still damp. Had customer check lint screen for blockages from fabric softener. Screen is clear. Temps on unit cycled fine at last visit. Up to 160 and down to 140 on high. Need to call Whirlpool for opinion. Spoke with whirlpool and they have no other things to look for. Customer did state that the timer does not add any time to cycle if clothes are very damp. At last visit I tested moisture sensors and they show good.

Near Old National Rd, New Paris, OH 45347
Shawn H.

Shawn H.

APPLIANCE SAMSUNG RF28JBEDBSG/AA "Upon arrival found unit iced up and cubes jammed. Thawed out ice maker and inspected. Found unit in need of ice maker service bulletin. Ice maker cycles and fills fine with water. Defrost drain is clogged. Unit has not had any part of the bulletin performed. ; rqstng P&A on 1 DA82-02675A (IMK UPDATE KIT), states that autho needed"

Near New Garden Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon arrival customer stated ice maker wouldn’t dispense cubed or crushed. Removed ice bucket and tested solenoid. Solenoid is sticking at times causing no cubed ice. Also found ice bucket cracked at front causing tines to bind up. Unit is also in need of air handler kit. Has ice build up along the back wall and fill tube is freezing up. Unit needs solenoid, ice bucket, air handler kit, and fill tube kit. Collected deductible by cash. ; rqstng P&A on 1 242093006 (ice container assy) and 1 5303918784 (air handler housin) and 1 5303918860 (fill tube), states that autho needed"

Near Old National Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed all provided parts and ran diagnostics to test. All ok. All functions work as they should.

Near Fleenor Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit showing ER code. This is a shorted keypad. Removed console to inspect. Found signs of moisture on the start button causing short. Unit needs touchpad and console. Console has a crack in it allowing moisture in. ; ordrng 1 5304517587 (SWITCH ASSEMBLY ) and 1 5304520008 (CONSOLE ASSEMBLY )

Near Fleenor Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW0 "Removed and replace boards on unit, checks out ok"

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 Installed evaporator motor and ran unit to test. All ok. Advised customer temps would be normal within 24 hours.

Near Moore Miller Rd, New Paris, OH 45347
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED8300SW0 "Checked unit over and found large amount of lint in the machine and blower housing. Noise is coming from worn right rear drum support. Cleared unit of lint replaced support and belt. Unit heats and is quiet. Large amount of lint is due to worn blower seal. User interface has some buttons that don’t work. Unit needs support, seal, belt, and u/I. Collected deductible by cash. Unit is 13 years old. ; ordrng 1 WP697770 (seal) and 1 WP8571955 (cntrl-elec) and 1 WP8574963 (knob), used 1 341241 (BELT), and 1 W10314173 (ROLLER KIT) from stock"

Near Old National Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 "Upon arrival found unit plugged in and compressor and condenser fan running but no movement from evaporator fan. Put unit in to diagnostics and forced fan on, removed evap cover to inspect. Fan is getting voltage but not moving. Unit needs evap fan motor. ; ordrng 1 W11024089 (motor-evap)"

Near Moore Miller Rd, New Paris, OH 45347
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW0 "Upon arrival found that unit had a clogged up fabric softener cup, tech removed cup and cl and old fabric softener out, ran and tested unit checks ok"

Near OH-121, New Paris, OH 45347
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 596.735032 "Replaced parts, evap fan is working, unit is cooling. Cycled icemaker unit harvested and filled. Unit checks ok, told customer to wait later in day and check before putting in any food."

Near OH-121, New Paris, OH 45347
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 596.735032 Upon arrival found frig at 77F and freezer around 10F. Removed freezer contents and evap cover. Unit has good frost pattern. Evap fan was not running i was able to spin and get it going but it is very weak. Needs new evap fan also customer has issue with lower icemaker. Ordering new evap motor and ice maker.; ordrng 1 12002225 (motor-evap) and 1 D7824706Q (ice maker)

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

WASHER SPEED QUEEN AWNE9RSN115TW0 Checked unit over and found ub code. Non fatal unbalance. Customer states that cycle wouldn’t complete on heavy duty when washing two pillows twice. Advised customer to use bulky setting for those items. That cycle is more suited to those items. Also stated that fabric softener won’t dispense. Advised customer to use extra rinse setting. Without using extra rinse softener won’t dispense properly. Leveled unit as well. All ok.

Near OH-121, New Paris, OH 45347
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Upon arrival found that water coming from dispenser is extremely slow and found that unit is giving hollow ice cubes, checked water source found that it is not on a piercing valve, tech believes unit has a bad water filter"

Near Hutton St, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFFC20M4TW "Unit is in a trailer and runs on a generator. Customer plugged unit in before I arrived and had been running for maybe an hour. Checked over. Temp controls are good, compressor is running and ohms out good. 6 ohms, 4 ohms, and 10 ohms. Not going into thermal overload. No signs of leaks or oil in compressor area. Back wall is warm from condenser, evap area is cold to touch. Advised customer to run 24 hours and checked on temps. If unit does not cool there is a possibility of a Freon leak in the condenser or evaporator. If there is these are non repairable."

Near Morrison-Mikesell Rd, New Paris, OH 45347