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Local Reviews
for New Weston, OH

Authorized Service Rated 5.0 out of 5 stars based on 1 customer reviews

Map of New Weston, OH

Great Service




Review of Authorized Service

Kevin was very respectful and thorough with his work. Thanks


Kevin S.

Kevin S.

WASHER SAMSUNG WA45H7000AW/A2 "Replaced drain pump. Put unit into,a rinse and spin. Unit draining ok, no leaks. Other new pump still at HHS store to be returned."

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SAMSUNG WA45H7000AW/A2 "Upon inspection the new pump has a 3 pin connector the old pump has a 6 pin connector but only 2 pins are even used. The wiring harness from the control end is a 6 pin and different layout. Talked to Shari about the situation in detail, she is ordering new part, she is sending correct part north. Will return other part. Shari is ordering other part; saved tckt"

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SAMSUNG WA45H7000AW/A2 "Shop vac remaining water, removed pump hoses, no blockages, need new pump.; rqstng P&A on 1 DC31-00178A (DRAIN PUMP)"

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGIF3036TFA "Replaced overlay, checked functions and display. Ok"

Near OH-118, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SPEED QUEEN DR7000WE "Found heating element open, replaced with truck stock. Unit checks ok.; used 1 964P3 (ELEMENT) from stock"

Near McFeeley-Petry Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SAMSUNG WF42H5200AF/A2 "Customer claims they had a small leak towards front underneath. Put unit into a quick wash mode, unit filled and agitated without issue. Removed back and top cover, checked all water lines, valves, dispenser, and for any internal water residue none. It appears at one time some water residue on back cover outside of unit, maybe around vent, typical for these to possibly suds from there. Unit has drain cleanout in front. Customer has had it removed in the past. Upon testing could not get unit to leak. Outer boot spring seemed ok. Told customer to monitor."

Near N Star Fort Loramie Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced parts, ran unit in wash mode. Unit filled and agitated no problem. Then drain and spin out ok. No leaks or abnormal noises. Checked made sure tub seal not leaking and around drain hoses etc. Customer did have hot and cold water Iines reversed also. Unit checks ok."

Near Cochran Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon inspection, removed front panel, you can see water residue, rust etc all over. Tub seal is bad, customer let go long enough bearing is bad also. Freehand spin tub, bearing really loud. Called techline explained details he gave me part numbers to do a rebuild. Requesting extra time on this see sticky note. Pics attached, also have video.; ordrng 1 203394 (DRIVE SHAFT) and 1 203531 (PULLEY) and 1 204383 (TUB AND SEAL KIT) and 1 29220 (locknut) and 1 29728 (insert spline) and 1 39253 (BEARING AND MILKSTOOL)"

Near Cochran Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADEE8RGS173TW01 "Found thermal cutoff open. Heating element and thermostat checked ok. Checked ventilation looked good, unit very clean. Made sure heating element cycled properly. Had customer there unit checks ok. ; used 1 D511474 () from stock"

Near Cohn Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 Replaced new timer and knob.

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 "Ran unit again in time dry, checked to make sure we have good airflow coming out of home. Proceeded to check heat on same setting unit is heating. Since customer claims intermittent heat, went ahead and replaced with new heating assembly with new thermostat and cutoff. Upon testing out timer some more, unit seems to be sporadic on when it will start vs. position on the timer. Removed and checked knob multiple times, knob seems secure and not slipping position. Called techline talked to Dean gave him all the details, he said to go ahead and replace the timer and knob both again. Customer claims that if setting on timed dry for 50 mins it will get to energy saver and just turn off. And by manually advancing timer it does do this but you can not just push to start again you have to advance it slightly then it will start. Idk ordering new parts. The part numbers for timer and knob are correct for this unit per techline.; ordrng 1 806597 (KNOB TIMER) and 1

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced parts, put unit into a rinse and spin. Watched for any leaks internal to unit. Told customer more than likely overloading unit due to any water spillage and wear on balance ring and top cover. Unit checks ok."

Near Cochran Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit has visible wear on both top cover and balance ring. Per bulletin FB19-1R1 replacing three parts noted.; ordrng 1 203968 (TUB COVER) and 1 39122 (gasket,washtub) and 1 39837 (BALANCE RING) and 1 7193P (INNER BASKET)"

Near Cochran Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced knob on timer, checked unit made sure it was heating ok, with customer husband. Unit checks ok, the old knob was splitting out and that metal hook was rotated about 180 degrees making all setting off on the adjustment."

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SAMSUNG DV45H7000EW/A2 "Tested heating element, found open, replaced with truck stock. Unit is heating and venting ok.; used 1 DC97-14486A (ELEMENT) from stock"

Near OH-705, New Weston, OH 45348
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MFX2676FRZ00 Called whirlpool-Rob-file # 7725989521 non repairable leak internal-called Lowe’s -Tammy-cust should hear from Lowe’s within 2 business days

Near Lightsville Northern Rd, New Weston, OH 45348
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MFX2676FRZ00 Installed filter dye drier and recharged unit

Near Lightsville Northern Rd, New Weston, OH 45348
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF3 "Checked unit is cooling ok, customer having issue with water dispensing and low ice production. Checked water dispensing slow to little. Removed main supply line and checked water pressure is good. Customer is on reverse osmosis suggested getting a filter by pass. Checked freezer unit, per bulletin RF 1902 replaced and taped water fill tube, that intermittently freezes. Customer ordering bypass through us and will pickup at HHS.; used 1 5303918860 (FILL TUBE) from stock"

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Upon arrival found unit temps around 12F in freezer and Frig was warm. No noticeable frost buildup on outside of evap covers. Put unit into diagnostics, ran tests 1-2 thermistors checked ok. Test 3 for both evap fans checked ok. Test 4 takes 10 mins to run, to check for frost pattern. Unit only had partial frost pattern first top coil and partial second on evaporator. Compressor and fans are running, no unusual sounds heard. Called techline talked to Sirr, gave him all the info, he agrees we have a sealed system issue. Case file #7725989521. Will need to send Kevin M. Out for sealed system. ; ordrng 1 PSEUDOXXXXX (DYE FILTER)"

Near Lightsville Northern Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW72HEDW0 Customer claims intermittent issue with unit draining. Customers 17yrs old son had checked hose and drain cleanout. Error E9E1 errors. Will order new drain pump. Customer wants to repair. ; ordrng 1 WPW10605427 (pump-water)

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW1 "Upon arrival unit was unplugged. Plugged in unit, spun tub by hand seemed ok. Put unit into diagnostics, unit had an F7E6 error motor fault code. Let unit run through diagnostics, unit filled, agitated and drained and spun. Noticed when agitating unit wash plate and basket turned at the same time, like something was stuck. Found that the actuator was not disengaging unit out of spin mode. Replaced actuator, put through rests, unit checks ok.; used 1 W10913953 (ACTUATOR) from stock"

Near McFeeley-Petry Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced both spray arms. Told customer to continue to monitor.

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked unit spray arms again, noticed some debris but not as bad as last time. Put unit into quick 1hr wash. Unit is filling, washing, spray arms are moving and unit is draining properly. Noticed quite a bit of soap suds in unit, showed customer, might want to try cutback on soap again. Let unit fill 4x times and wash for a few and drain out to get rid of excess suds. Explained they can use some cooking oil to help cut any suds. Customer is going to run a cleaning tablet through unit. Will order new upper and lower spray arms. Having customer experiment lighter loads with 1hrs wash. Then test with smaller load also this next time but with a normal wash mode, then last on a sense load.; rqstng P&A on 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)"

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 unit intermittently not heating or running? Watch user quickly push in the knob instead of properly giving the timer switch a moment to engage. I checked 240v good at the dryer, and proceeded to test various drying cycles on all settings for sense and time dry. Then also cycled fabric selector knob to no heat and back to heat. Troublehot with it for over 30 mins. Could not get the unit to act up at all. Dryer has proper ventilation and checks ok, explained to customer to continue to use and let us know."

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Upon inspection, cleaned upper and lower spray arm assembly. Found multiple lemon seeds in upper spray arm. Ran unit in quick wash, unit fills, washes and drains properly. Unit checks ok. Showed customer how to remove and replace spray arms for inspection."

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Upon arrival, removed cold water line and ran water in bucket, the end with screen was spraying erratic, replaced with known good used hose and checked both hot and cold fills. Unit is now filling properly and customer agreed. Talked to Chris flipped job over to customer billing, collecting service call fee and customer is goin to get new water hoses. Unit checks ok."

Near Riegle-Bell Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K5050UG "Part of the tub framing has come apart and is catching from the bottom rack. Called techline, explained the situation, used visual app to take pictures, this is part of the channel for where the tub seal seats in. This is a non repairable issue. The customer is to be called in 24-48hrs and to give them an exchange #700305302."

Near Darke-Mercer County Line Rd, New Weston, OH 45348
Shaun S.

Shaun S.

OVEN BOSCH HBL8651UC/01 "Removed and replace inner door glass on unit, ran and checked out, had customer observe repair, unit checks ok"

Near Ross-Medford Rd, New Weston, OH 45348
Shaun S.

Shaun S.

OVEN BOSCH HBL8651UC/01 "Upon arrival found top oven inner door glass has shattered during self clean mode, glass needs to be replaced ; ordrng 1 INNER DOOR GLASS"

Near Ross-Medford Rd, New Weston, OH 45348
Kevin S.

Kevin S.

DRYER GE GTD75ECPL0DG "Upon arrival customer had been using dryer, claimed it made the same noise twice today. I watched two different videos on phone, however could not confirm the issue at this time. We ran timed dry high heat settings... checked cabinet clearance, drum by hand was a bit stiff but turnable. Suspect idle pulley at times causing the noise according to the video. Will order new idler pulley.; ordrng 1 WE03X20434 (idler arm) and 1 WE12X2039 (IDLER PULLEY)"

Near Disher Rd, New Weston, OH 45348
Shaun S.

Shaun S.

DRYER GE GTD75ECPL0DG "Upon arrival, ran and tested could never get the unit to make noise that was described to tech, ran for over half hour on different settings, unit checked ok upon techs departure"

Near Disher Rd, New Weston, OH 45348