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Local Reviews
for Piqua, OH
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Gerald - Piqua, OH
Kevin quickly isolated and fixed the issue
Crikey4evr
Charlotte - Piqua, OH
Service tech was very thorough and knowlegible
Ted - Piqua, OH
Great service
Delbert - Piqua, OH
Very satisfied with the work
Great service , price probably ok
Hudelson - Piqua, OH
Kevin S.
RANGE GE JGB720EEJ4ES "Cooktop is working without issue, pointed out to customer about keeping burner caps centered. Broil function working fine, bake however not working. Removed bottom of oven, held in door switch set to bake. Igniter not even trying to glow, measured 70ohms were as the broil element was double that. Checked to make sure no other gas valve was off or any loose connections including to main board. Will order new igniter.; ordrng 1 WB13X24741 (ignition module)"
Steve M.
REFRIGERATOR SAMSUNG RF28R7351SG/AA Showcase door will not open. Have to lift up on door in order to open it. Removed door and adjusted door strike and catch.
Kevin S.
WASHER MAYTAG MHW3100DW "Checked over unit with husband. The noise was stated that she noticed a rattling noise when taking out clothes from drum having moved. Checked drum and boot seal. Spun drum by hand, you can hear the balancing beads of the unit. Put unit into drain and spin high speed. Unit has all normal sounds and functions and checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 "Replaced module assembly, noted cool air coming up through door where the fill tube comes in. Pics taken. Used silicone and permagum to seal the air gap. Also checked to make sure ice flap is sealing propely. Unit cheks ok, customer will monitor."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 "Upon arrival checked unit temps in both frig and freezer sections good at 38 and 0. Unit is not hooked up to any water, however outside air must be getting into unit and creating moisture that is dripping from the ice chute flap. Performed a water test by putting a little bit of water dow the chute to see if it would hold and it leaked out. Otherwise the flapper/gasket appears to close and seal every time. Possible weak spring? Ordering new module; ordrng 1 242270207 (MODULE ASSY ICE WATER)"
Kevin S.
WASHER GE GTW485ASJ3WS "Customer claims they are a friends with a gentleman that recently passed, that had various caretakers come and go and do the laundry, it was claimed unit would act up even times start on its own?? The gentleman i am with claims heÍs never been around to witness any issues. Put unit into extra light load, cold, speed wash, unit filled and agitated without issue, put unit into drain and spin unit drained and spun without issue. Pausing and starting appears to bw working fine. Customer claim unit has had prior service this past march for supposedly out of balance issues not sure service company but apparently they didnt do anything. Then proceeded to put unit into normal wash with warm water, and unit filled, agitated just fine. Proceeded to put unit in drain and spin again without issue. Then tested with unit sitting there with lid open to see if unit magically started on its own? Unit checks ok."
Kevin S.
AIR CONDITIONER LG LT1216CER "Picked up AC unit take back to,hansbargers for further testing.; saved tckt"
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWD "Replaced parts, plugged in unit set thermostat to coldest setting. Unit immediately turned on and compressor is running, let run to witness proper frost pattern on evaporator. Unit is cooling and checks ok."
Kevin S.
DRYER SAMSUNG DV42H5200EW/A3 "Ran unit in timed dry high heat, unit not heating. Found open in heating element itself. Replaced heating element from truck stock, tested again unit checks ok. Unit was stacked in tight space in hallway.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin S.
AIR CONDITIONER LG LT1216CER "Upon arrival unit is located in front room above display window. Plugged in unit with amp meter, turned unit all the way down and made sure energy saver was off. Fan on level 3 speed. Unit reads 60 display and 54 degrees from vent with infrared gun. The barber chairs are about 20 ft away room according to owner about 480 square feet which should be adequate for this unit being rated at 11,800 btu up to 550 sq ft. Unit has been running and cooling for about 15 minutes and was pulling around 15.8A draw which seems a little high according to LG retails specs around 10.2 Amps or 1100w. Customer claims unit seems to be running fan more than compressor is running on the last warm saturday we had. Customer noted the recepticle is shared with another plug that feeds tv and small frig. According to circuit box unit on double throw 20A breaker. Told him to keep using and let us know."
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Changed out parts, ran unit in heated time dry. Unit is tumbling and heating ok, squeaking noise is gone however still has slight rumble noise to it. Unit was extremely full of lint for no longer than they had it. Told husband to make sure that lint screen is cleaned after every load, i went ahead and vacuumed out unit and in bulkhead and blower wheel housing. Told customer to run unit and check to make sure the dryer is venting through the roof properly, however customer never stated problems heating or drying. Both washer and dryer are on pedestals assume some of the noise attributed to being on these pedestals. Unit checks ok."
Kevin S.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Upon arrival unit will fill but not wash, tried every wash cycle. Unit is draining properly upon cancel. Wash motor is getting voltage to it but not running. Customer claims unit has not worked since original install date. Maintenance personnel are going to try to get the unit exchanged at Lowes. Gave them our business card, contact us for repair if not able to get exchanged. Unit will need new wash/sump assembly. Per Chris no estimate taken but to write up diagnosis and complete out. Sump and motor assembly #W11025157"
Kevin M.
REFRIGERATOR SAMSUNG RF26HFENDWW/AA Checked unit out inverter brd blinking 3 blinks replaced inverter brd no blinks solid light spoke to Alex at tech line indicated that it is working properly with new inverter brd
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWD "Upon arrival unit was plugged in and not cooling. Some items had been removed others still inside. Customer claims first noted issue saturday. Removed evap cover, no frost pattern however layer of ice in bottom and drain was closed possible defrost issue. Cleared ice and steamed drain ok. Evap,fan is not running, Checked compressor is not running and cold to touch, watt meter only drawing amperage from lights, checked thermostat control setting, moved off then back to coldest. Compressor never tried to come on. Checked ohm reading of thermostat across all settings showed OPEN. Suspect thermostat/cold control is bad, possible defrost timer acting up will get along with compressor relay.; rqstng P&A on 1 297259515 (controller RELAY) and 1 5304513033 (COLD CONTROL) and 1 5304518034 (DEFROST TIMER)"
Kevin S.
REFRIGERATOR LG LSXS26386D "Customer has had unit since May 2018 but only until about April 2019 have they first hooked water line up to unit. When icemaker is set to ñONî the unit will dispense water out of water dispenser onto the floor instead of in ice tray. Called techline, they said this was a common issue with these models as the main water line is swapped incorrectly at the water valve at the assembly in the back from factory. Swapped the 2 5/16î lines and tested for any leaks. Unit checks ok."
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Customer unit is squealing and vibrating abnormally. Found unit idle pulley needs replaced, also caused damage to belt. Also found some flat spots on rollers.; ordrng 4 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm)"
Kevin S.
REFRIGERATOR SAMSUNG RF26HFENDWW/AA "Unit is not cooling in either fresh food or freezer section. Customer claims unit just went out all of a sudden and not cooling since. Customer originally called another servicer and diagnosed as compressor issue as well but they claimed they did not do warranty work. Lights and fans are running, compressor is not running. Connected amp and watt meter only pulling .13 amps or 5 watt draw. Unit had display of 84 on left and E on right error code. Compressor is cold to the touch, condenser fan is running. The inverter board red led is flashing. Called techline, checked ohm values of compressor for 14ohms across all 3 pairs. Tech said will need to get new compressor, dryer filter, and inverter board; rqstng P&A on 1 DA62-04309B (DRYER FILTER) and 1 DA93-00215R (INVERTER BOARD) and 1 MSV/72ALZ1/SM1 (COMPRESSOR)"
Steve M.
DISHWASHER FRIGIDAIRE FFBD2406NB11B Found loose wire on drain pump terminal. Repaired pushed out terminal. Dishwasher draining properly.L1-29451340358 Carrie.
Steve M.
WASHER MAYTAG MVWC565FW0 "Unit wonÕt agitate. Found stripped gear on splutch and actuator. Replaced both parts. Unit checks ok; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Shaun S.
DISHWASHER GE GDT695SMJOES "Installed new door latch and wiring harness on unit, ran and tested product, unit checks ok upon techs departure"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Unit is over cooling in freezer section. Icemaker sensor hanging down over cooling freezer. Re attached sensor. Unit cooling properly. No error codes found#4150089888
Steve M.
REFRIGERATOR SAMSUNG RF28R7351SG/AA Auto pitcher fill is not working. Control lock was on unable to make the pitcher selection. Control auto locks after 60 seconds. Customer instruct. All functions are working properly.#4150089790
Steve M.
MICROWAVE WHIRLPOOL GH7208XRY3 Unit has F9Q error code. Comm error between touch panel and main control. Touch panel is NLA
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new icemaker and heater loop clip. Sealed up icemaker room and adjustable waterline#4150033161; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Shaun S.
DISHWASHER GE GDT695SMJOES "Upon arrival tech tried to run and test product but would not start cycle, tech contacted GE tech support and spoke to Josh went through situation and determined we have a bad door latch; ordrng 1 DOOR LATCH"
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Found icemaker frozen up again. Rear Exterior of icebox was not sealed along with ice bucket retainer on the ceiling needed sealed. Adjusted water fill tube. Thawed entire unit out.
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Major ice buildup behind pantry drawer. Unit is not defrosting properly. Recommend new evaporator fan assembly with thermistor and main control kit with user interface; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W10848301 (USER INTERFACE ) and 1 W11087438 (motor-evap), states that autho needed"
Kevin S.
WASHER WHIRLPOOL WTW5000DW2 "Replaced water inlet valve, placed unit in diagnostics, checks ok, put in normal wash, unit checks ok. Did not use control pcb will return."
Kevin S.
WASHER MAYTAG MVWC565FW1 "Installed new pcb, unit now powers on. Ran a calibration then ran diagnostics mode. Unit checks ok."
Kevin S.
WASHER FRIGIDAIRE MVWC565FW1 "Unit will not power on, found issue with outlet hot and neutral reversed. Tried plugging in unit with extension cord, to checked good outlet still nothing. Will get new main board.; ordrng 1 W11162438 (MAIN CONTROL)"
Kevin S.
WASHER WHIRLPOOL WTW5000DW2 "Customer claimed unit would not spin out final load. Also cold water valve was continuously leaking into the tub unless i shut the water off at source. Unit has been unplugged, put unit into diagnostics auto test and past without issue. Ran a recalibration on unit next. Put unit into quick wash and also normal unit not working will look to order new main control and valve assembly.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (WATER INLET VALVE)"
Shaun S.
WASHER WHIRLPOOL WTW5000DW1 "Upon arrival tech ran a spin test on unit and found that drain hose as hitting the back of machine and causing noise. Tech then ran diag test on unit and found no issue when unit done testing, tech then ran unit through a reprogramming cycle, unit ch cos ok upon techs departure"
Shaun S.
DISHWASHER GE GDT655SMJ5ES "Upon arrival found that dishwasher door has squeaking springs when opening and closing of the door on unit, door springs need to be replaced ; ordrng 2 DOOR SPRINGS "
Shawn M.
WASHER WHIRLPOOL WTW8500BW0 Found that the bearing is going out of the tub water has leaked through hitting the rotor and stater causing them to rust and they will not engage properly need to replace all three parts; rqstng P&A on 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10419333 (stator)
Shawn M.
RANGE SAMSUNG NX85J5600SG/AA Found that the gas regulator on the other side of the valve was bubbling at the seam ordering a whole new valve to replace every part; ordrng 1 DG94-00449A (GAS VALVE )
Steve M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Lower icemaker is not working found frozen waterline. Replaced water heater assembly for lower icemaker unit is cycling properly. advised customer refrigerator needs to be hooked up to city water not through a reverse osmosis system; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
Shawn M.
WASHER SPEED QUEEN AWN432SP113TW01 Replaced pressure switch everything seems to be working fine at this time
Shawn M.
WASHER SPEED QUEEN AWN432SP113TW01 Washer would not fill with water I adjusted water level pressure switch water started to fill ordering a new pressure switch; ordrng 1 202937 (PRESWITCH)
Shawn M.
DRYER FRIGIDAIRE FFLG3911QW1 Replace limiter for second time found that the cabinet is not straight is causing heat to go up and trip the limiter I have tried adjusting moving bending nothing is working properly it will only he wants and then trips that limiter called homebuyers let them know that at this time it would be unrepairable for us to repair auth#437949368445
Steve M.
WASHER WHIRLPOOL WTW7300DW0 Installed parts listed. Ran factory calibration and through diagnostics. Ran quickwash and high-speed spin cycles. Washer is operating properly.
Steve M.
WASHER WHIRLPOOL WTW7300DW0 Installed parts listed. Ran factory calibration and through diagnostics. Ran quickwash and high-speed spin cycles. Washer is operating properly.
Shawn M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replace parts refrigerator operating correctly at this time
Shawn M.
DRYER WHIRLPOOL WED8500DC4 Console in box was the wrong color I needed the overlay not the console Part is on back order customer is going to call Whrilpool and see if she can’t get part expedited to her house will call us back to let us know what’s going on; ordrng 1 W11158455 (OVERLAY)
Shawn M.
WASHER WHIRLPOOL WTW7040DW1 Found that when washer goes into high-speed’s been making a very loud grinding noise need to order gear case; rqstng P&A on 1 W10811956 (GEAR CASE)
Shawn M.
REFRIGERATOR LG LTCS24223D Found that one of the wires in the plug for the icemaker was not seated all the way unplugged pull wire apart receded it everything is now working fine