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Local Reviews
for Piqua, OH
Powered by Fluid LOCALGreat service
Angela - Piqua, OH
G
Tom - Piqua, OH
You will be happy you called them!
MAH - Piqua, OH
I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!
Very knowledgeable and professional.
Ron - Piqua, OH
Done a great job
Heather - Piqua, OH
Dryer repair
Ricky - Piqua, OH
The gentleman was courteous. Worked quickly to repair the dryer. He was very friendly. He cleaned up the area. A very good experience.
Great Service
James - Piqua, OH
Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.
Great service
April - Piqua, OH
Great communication and service.
Professional and on time
Richard - Piqua, OH
Simple
Ethan - Piqua, OH
Straight forward. One visit fixed the problem.
Great and Professional Service!!!
Linda - Piqua, OH
Technician always alerted me via a phone call when he was on his way. Diagnosed problem quickly and repaired as soon as parts came in. Very Satisfied with this technician!
Issue Resolved
Gerald - Piqua, OH
Kevin quickly isolated and fixed the issue
Crikey4evr
Charlotte - Piqua, OH
Service tech was very thorough and knowlegible
Ted - Piqua, OH
Great service
Delbert - Piqua, OH
Very satisfied with the work
Great service , price probably ok
Hudelson - Piqua, OH
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Upper icemaker is freezing over not allowing the unit to dump ice cubes and the flex drawer display and LED lights are not working. Recommend icemaker service kit with flex drawer rail harness and touchpad; ordrng 1 DA82-02675A (Imk svc..) and 1 Flex drawer touch panel.. and 1 Flex drawer rail harness..
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT2033VE2 File #84207467 na.technicalhelp@electrolux.com. Cabinet of refrigerator is bowed out of alignment causing lower shelving unit to fall down unable to pull drawers out. Unit non repairable. Called Electrolux to create a file and submit photos
Steve M.
WASHER SPEED QUEEN AWN63RSN116TW01 Unit not pumping water out due to faulty drain pump motor. Replaced pump. Operating ok; used 1 203885 (Drain pump) from stock
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Washer not completing cycles due to MEMS sensor control error. Shocks appear to be worn as well. ; rqstng P&A on 2 DC66-00470A (Front shock..)s and 2 DC66-00470B (Rear shock..)s and 1 DC92-01803D (Control board..)
Steve M.
DISHWASHER GE GDT695SMJ2ES Installed new control board and user interface. Dishwasher is operating properly; used 1 Wd21x23462 (UI) from stock
Steve M.
DISHWASHER GE GDT695SMJ2ES Main control is shorted out cannot connect with Bluetooth in unit will not power on; ordrd 1 WD21X24901 (Controler)
Steve M.
DRYER WHIRLPOOL WED8500DC4 Thermal fuse and cut out has blown again now for the third time. Recommend installing a new control board and heating element assembly along with safety devices; rqstng P&A on 1 W10909685 (Thermal fuse (pw)) and 1 280148 (Thermal kit (pw)) and 1 W11158453 (Control) and 1 3387747 (Heater)
Steve M.
DISHWASHER GE GDF645SMN3ES Updated firmware . All buttons and controls are operating properly
Steve M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new control with harnesses and new thermistor. Unit is operating properly; used 1 WPW10384183 (Thermistor) from stock
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA 23E error. Unit not cooling. Fridge shut down to to faulty condenser fan. Replaced fan unit operating ok; used 1 DA97-15765a (Fan assembly) from stock
Steve M.
DRYER GE DBXR453ET3WW Rear bearing making noise. Need bearing kit.
Steve M.
DISHWASHER GE GDT530PSP4SS Installed new wash pump assembly unit is no longer leaking water
Steve M.
WASHER SPEED QUEEN AWN432SP113TW04 Washing machine is hooked up to a GFCI which was tripped. Reset and unit checks OK
Steve M.
WASHER MAYTAG MHW3505FW1 Unit will not turn on. No power to control. Recommend main control and console; rqstng P&A on 1 W10911040 (Panel) and 1 W11201284 (Machine control)
Steve M.
REFRIGERATOR - S GENERAL ELECTRIC GTS21FGKEWW Unit not cooling properly in fresh food section. Found thermostat loose from air supply causing bad reading. Reattached. All components running properly
Steve M.
DISHWASHER GE GDT530PSP4SS Unit leaking from wash motor return hose; ordrd 1 WD19X25700 (Wash motor assembly)
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 Tawanna at NEW rejected the claim due to the conditions of the home and appliance. Notified customer. Pictures attached
Steve M.
WASHER GE GTW330ASK4WW Speed sensor error. Unit not able to start due to speed sensor fault. Found loose wire connection on speed sensor. Corrected issue ran through diagnostics. Unit checks OK
Steve M.
WASHER LG WT7800CV Installed new control board
Steve M.
WASHER MAYTAG MVWX655DW1 Speed sensor error. Removed and replaced shift actuator assembly. Calibrated and leveled washer. Unit checks ok; used 1 W10913953 (Shifter) from stock
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Lower icemaker is not functioning at all. Cannot force cycle. Installed new icemaker and checks OK; used 1 DA97-07603b (Icemaker) from stock
Steve M.
RANGE LG LRE3060ST/00 Installed parts listed oven is operating properly
Steve M.
WASHER LG WT7800CV Washer has power but will not respond to any functions. Cannot enter diagnostics either. Need user interface and main control; ordrng 1 Main control and 1 User interface
Steve M.
DRYER WHIRLPOOL WED8500DC3 Installed main relay board and control panel. Dryer is operating and heating properly
Steve M.
REFRIG/SIDE-BY-S KITCHEN AID KRSC503ESS00 Installed new icemaker switch allowing the icemaker to receive power. Checked temperatures and water fill test and icemaker harvest test all components check OK
Steve M.
REFRIG/SIDE-BY-S KITCHEN AID KRSC503ESS0 Icemaker is not functioning properly only works when you flip the switch off and back on. Need new cycling switch; ordrd 1 W10918003 (Switch)
Steve M.
RANGE LG LRE3060ST/00 Display will not power on display has been replaced in the past by another company. Recommend new main display board and relay board; ordrng 1 XXX (DISPLAY MAIN BOARD) and 1 XXX (LOWER RELAY BOARD)
Kevin S.
REFRIGERATOR GE GFE28GMKMES Changed out board. Completed. See sticky note.
Steve M.
REFRIGERATOR SAMSUNG RF20HFENBWW/US After reviewing customer complaints and service history of prior refrigerator and now this one doing the same thing found that customer does not have water hooked up to the unit causing the icemaker freezer section to continuously run over freezing the unit. Fresh food evaporator drain is frozen causing water to leak in crisper drawers. Disassembled interior of freezer forest defrost. Sold out evaporator drain lines and turned icemaker off To prevent over cooling.
Steve M.
MICROWAVE GE JVM7195FL1DS Installed all parts listed. Microwave is operating properly
Steve M.
DRYER WHIRLPOOL WED8500DC3 Unit starts and immediately shuts off. All light just continue to scroll.Touch pad wont respond. Smell electrical odor from main control. Need control and touch panel; rqstng P&A on 1 W10739349 (cntrl-elec) and 1 W11158455 (panel-cntl)
Steve M.
WASHER SAMSUNG WF331ANR/XAA Installed new stator. Unit spinning ok
Steve M.
MICROWAVE GE JVM7195FL1DS When you close the door you can hear a loud humming noise and smell of burning plastic. Found stuck heat relay on main control. Plastic is melted from the transformer and mag tube as possible damage recommend replacement along with TCO; ordrd 1 WB24X29270 (cavity tco) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron) and 1 WB27X30632 (main board)
Steve M.
REFRIGERATOR GE GFE28GMKMES Located correct left-hand door bin. Contacted retail center so part could be ordered
Steve M.
DRYER WHIRLPOOL WED8500DC4 "Installed new thermistor, thermal fuse and cycling thermostat kit; used 1 8577274 (THERMISTOR) from stock"
Steve M.
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA Install new evaporator cover and defrost sensor.
Steve M.
DRYER WHIRLPOOL WED75HEFW0 Unit loud squealing due to seized belt tensioner. Replaced and checked ok; used 1 W10837240 (BRACKET) from stock
Steve M.
DRYER WHIRLPOOL WED8500DC4 Thermal fuse popped again. Recommend replacing thermostat/cut off kit and new thermistor; ordrd 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml)
Steve M.
REFRIGERATOR GE GFE28GMKMES Installed main board. Entered diagnostics with NewFI. Monitoring heater progress
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemaker freezing over. Need service kit04/2018; ordrd 1 DA82-02675A (IMK SVC KIT)
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE2 "Water leaking from filter housing, couldnt find source of water. Recommend filter replacement. If problem persists a new filter housing will need to be ordered."
Steve M.
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA "Fresh food evaporator cover has frost coming out every vent. Need to install evaporator cover with new defrost sensor. ; rqstng P&A on 1 DA32-10104N (temp sensor DEF) and 1 DA97-12609C (EVAPORATOR COVER ), states that autho needed"
Steve M.
WASHER LG WT7100CW Unit making noise during agitation. Found loose wash plate bolt. Unit was rattling
Steve M.
REFRIGERATOR GE GFE28GMKMES Defrost circuit board is damaged. Needs replaced; ordrng 1 WR55X30806 (MAIN BOARD)
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Unit is very noisy during agitate. Found stripped agitator and hub drive. Recommend both Agitator and hub drive.Called warranty company. Claim declined