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Local Reviews
for Russia, OH

Authorized Service Rated 5.0 out of 5 stars based on 1 customer reviews

Map of Russia, OH

Missy




Review of Authorized Service

Great service. Very friendly yet professional.


Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 Customer claims unit will sometimes not want to start properly. Called techline said i need an updated control board and gave part number to fix this issue. Tech said make sure board version 6 or newer. Make sure connector is at 3 clock position.; ordrng 1 204141P (CONTROL)

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FPGF3077QFH "Customer claims unit clock will add or remove time. Tested power, checks ok. Set time, all operations check ok ."

Near Simon Rd, Russia, OH 45363
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMV176NTD "replace the door handle for customer. Unit checks ok"

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Unit freezing at the end of the fill tube. Removed fill tube and cleared and insulated with tape. Unit checks ok.

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 Unit was getting an NF error code from previous wash. Customer had stated had to unplug unit to reset and working. Upon arrival removed hoses and inspected both ends and ran in bucket. Cold water line had debris on screen from house water valve side. Told customer to have plumber inspect water. Unit checks ok.

Near Russia-Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TD5 Found shelving in freezer the screws were backing out of the rails. Carefully tightened and suggested to customer not to have so much weight on shelves. Pics attached.

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR GE GFE29HMEEES "Unit was around 60F in frig and 10F in freezer, freezer is completely full. Removed all shelving, bins etc. unit had some ice buildup on outside, vents open, fan not running and not blocked. Looked like drain was backed up but customer claims never leaked out the front. Steamed all, and wiped dry was able to get fan running but noisy, suspect fan going bad. Ordering new FF evap fan, called DAP and got correct part number. Customer ok repair. Collected service call fee. ; ordrng 1 WR60X26866 (fan dc ff evap)"

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMV176NTD "Customer issue with turntable making noise. Upon inspection checked the wheels on support ring seemed ok, and the coupler off the motor. Will look to replace motor. See sticky notes; ordrng 1 5304509440 (MOTOR)"

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TD5 "Customer claim unit freezing contents in refrigerator. Checked temps too cold in fresh food section. Ran diagnostics to check damper assembly, motor working but not closing to shut off air. Removed damper found door come off track. Adjusted, unit is now open and shut properly. Unit checks ok."

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDF730PAYB2 "Upon inspection unit is not washing. Unit will fill and try to start, getting 120v to wash motor, unit will then drain out after failing to start washer. Didnt see any blockages in sump. Unit is around 7yrs old. Gave customer estimate on repair, declined. Collected service call fee."

Near OH-47, Russia, OH 45363
Kevin S.

Kevin S.

WASHER WHIRLPOOL GHW9150PW4 "Changed out pressure switch. Ran unit in a rinse and spin.. unit finished its cycle. Unit checks ok, told customer to maybe cut back on soap. Noticed that when rinsing clean towels still a bit of soap suds."

Near Fessler-Buxton Rd, Russia, OH 45363
Kevin S.

Kevin S.

WASHER WHIRLPOOL GHW9150PW4 "Upon inspection I was able to get unit to rinse and spin out, suspect sudsing and suspect issue with pressure switch. Told customer to test load of towels and let us know if it acts up again, will look to order pressure switch of it does."

Near Fessler-Buxton Rd, Russia, OH 45363
Kevin S.

Kevin S.

DRYER - ELECTRIC SAMSUNG DVE50M7450W/A3 Unit is tumbling but not heating. Replaced heating element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

RANGE KITCHEN AID KFDD500ESS "Called hansbargers, talked with Marlise. Was informed that indeed the customers are to receive 2 replacement knobs free of charge from Kitchenaid being sent through the mail. Im directed to return these knobs back to ASI for return."

Near W Miami-Shelby Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPSS2677RF1 "Unit only dispensing crushed ice. Removed ice bucket found mechanism that lifts upon the arm stuck in the up position. Manually pulled down. Proceeded to test back and forth between cube and crushed with ice bucket out. Unit still hanging up. Tried with bucket in, unit keeps hanging up regardless of bucket in or out. Need replacement solenoid switch. ; ordrng 1 241675704 (solenoid assy)"

Near W Miami-Shelby Rd, Russia, OH 45363
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADEE9RGS173TW01 "Unit not heating, found broken wire strand in heating element. Replaced with truck stock. Checked unit on timed dry heat. Unit checks ok.; used 1 964P3 (HEATER) from stock"

Near Westwood Dr, Russia, OH 45363
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGEF3036TDG Removed door and removed plastic strand. Unit checks ok. Pics taken.

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TD5 "Upon inspection of water damage, took multiple pics of flooring kitchen. Customer had already removed unit from cabinet area to another side of room plugged in but water line detached. Proceeded with wife moved unit closer to water line but easy access to front and back of unit. Connected water line and turned on. Had customer dispenser multiple glasses of water, while i inspected area and lines. No leaks, then proceeded to remove ice bucket, put icemaker in diagnostics and had it fill and harvest water into a bowel multiple times, then again went to back to inspect water lines and valves all was dry. Husband had come home, talked to hi a and proceeded to run the same tests multiple times and had him inspect with his light. Also no leaks at this time. Talked to supervisors, was told to unhook water line. If customer would like to physically hook back up and check over the next few days that is up to him, but when i left the water was definitely off

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2635TD5 "Customer noted insulation and wiring had been pinched and bare wires exposed on lefthand side door, freezer section at top. Will need replacement door. Also noted a nick in the handle on frig side. Pic attached.; ordrng 1 241930105 (DOOR HANDLE BLACK STAINLESS) and 1 807460045 (FREEZER DOOR)"

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGEF3059TFH "Unit door would not close, had to adjust hinge bracket on unit screws had come loose. Unit checks ok."

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGEF3059TFH "Replaced control, unit checks ok."

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGEF3059TFH The plastic bracket that holds the control assembly is cracked around one of the mounting screws. Will order new board.; ordrng 1 5304509229 (CONTROL BOARD)

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS175TW01 "Replaced outlet cover, tested for 5 mins. Timed dry. Unit checks ok."

Near S Liberty St, Russia, OH 45363
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWN43SP113TW04 "Upon arrival customer complaint of noise in spin cycle, tech ran and tested washer on two different settings, watched unit operate, found no noise at this time while unit is in spin or agitation cycle, customer thinks she had to many towels in unit when she had noise issue"

Near Russia, OH 45363