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for Springboro, OH
Amy - Springboro, OH
Steve was very knowledgeable and quick with my washer repair.
Great service, Steve G is the best!
Shannon - Springboro, OH
Steve G is the best service guy ever. He is so nice, friendly, helpful, he fixed my leaking washing machine, It had been leaking for years & no other service men from different company’s could not figure it out. Thanks for saving my washing machine Steve, I’m so glad I don’t have to go buy a new washing machine, I was at the point if nobody could fix, I’ll have to buy a new one, but Steve saved the day. I will always go with him & never use anyone else, he does a great job & great service. You will not find a better service guy than Steve. Thanks so much!
Great Customer service and displayed confidence
Mike - Springboro, OH
Hoping the third time is the charm. This issue has been addressed before by other repair team. Hoping this is the fix! COst is 5 star as it is under warranty. :0)
Jackson - Springboro, OH
Bart - Springboro, OH
Debra - Springboro, OH
Very knowledgeable. Very professional
Mike - Springboro, OH
Service call was handled in a very professional and courteous manner
was not charged more than my home warranty service fee of $75
Daniels - Springboro, OH
Steve G was very personable and cheerful. We enjoyed his visit with us to repair our dishwasher. Steve explained everything he was doing and why he was doing it that way. He also made cost effective recommendations for getting the calcium/lime deposits off of my dishes and cups. We were very pleased with the over all experience.
Gerber - Springboro, OH
Great professional service
Shari - Springboro, OH
I called around 8 a.m. Someone was already working on my fridge by 12:45 p.m.
Lisa - Springboro, OH
Great Service - Great Technician
Deborah - Springboro, OH
Steve was fantastic. He could have fixed the washer and charged me hundreds but instead was honest and told me the drum was also cracked and that I would need a new washer probably soon anyway. Also same day service!
Awesome Customer Service Rep.
William - Springboro, OH
Had a wonderful experience with Steve the service rep. Great job and very friendly! I want this same rep in the future if I need one!
Prompt, courteous, friendly, quality service!
Leslie - Springboro, OH
Steve is a knowledgeable service tech with a great attitude. He called to confirm the appointment with a professional, positive manner. He completed the job quickly and it was obvious he knew what he was doing. The kitchen was returned to a clean, orderly state after he was finished. He was courteous and friendly during his appointment.
Falvey - Springboro, OH
Steve was professional and efficient
Miller - Springboro, OH
Nancy - Springboro, OH
WASHER WHIRLPOOL WTW7040DW0 Install new support rods check OK
REFRIGERATOR WHIRLPOOL WRF989SDAF00 Installed new water tank and crisper drawer control cycle test OK
DISHWASHER WHIRLPOOL WDT710PAYM6 Customer states that the unit is leaking. Found the watervalve was leaking. Installed new water valve assy. Cycled. Customer had the front kick plate off the unit and customer and tech where not able to find the kickplate bolts. ; pckd up 1 W10327249 (water inlet valve)
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Tech found a wire in the wrong location. Moved wire to correct pin location. Cycled
RANGE JENN-AIR JES9800CAS02 Customer states that the unit will now go over 250. Customer needs new bake element. Installed new bake element. Cycled..
WASHER WHIRLPOOL WTW7040DW0 Customer states that on bulky load the unit stops at the 14 min mark and the unit just keeps going and customer has to stop the unit. Customer needs support rods; ordrd 1 W11130359 (suspension)
WASHER KENMORE 110.477897 Customer installed new water valve and unit still have an error code. Tech spoke to service manager and he research the issue. Tech was not able to contact the techline since being kenmore. Tech did send and est to the customer and was in contact with the customer. Since not able to pin point the cause after speaking to the customer the customer did not want to put any more money into the unit. Tech spoke to service manager and we are going to refund the customers service fee
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed icemaker Kit fresh food fan assembly Seal cracks in liner and took pictures as I went
REFRIGERATOR KITCHEN AID KSRX25FTSS01 Installed evaporator and dryer re-charge unit and checks OK
REFRIGERATOR - S GENERAL ELECTRIC GFE26JSMAFSS Customer states that the unit last week started to thaw out and came home and unit was still not frozen. On Saturday the unit started working find and has been working fine for several days. Check out the fans and ice is making .
DISHWASHER MAYTAG MDB4949SDZ0 "Customer states that the unit is not cleaning and leaking. =found leaking coming from soap issue. But customer does need sump assy. ; ordrd 1 W10591570 (handle,refer)"
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code 22 & 25 plus needs repaired per ice bulletin FF fan assy & def sencors; rqstng P&A on 1 DA82-02705A (IMK KIT) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (BUCKET)
REFRIGERATOR SAMSUNG RF4287HARS/XAA Dispenser switch and shorted out; ordrng 1 DA97-08518D (DISP)
REFRIGERATOR KITCHENAID KRMF706ESS01 Solenoid not opening properly ; ordrng 3 212643 (sealer-gum)s and 1 WPW10341329 (water valve assy)
REFRIGERATOR KITCHENAID KSCS25FTSS01 Customer states the ice is clumping under the bin. Pictures attached; rqstng P&A on 1 1111 (COMPLETE ICE BIN. ) and 1 WPWP2305258 (DOOR) and 1 WPWPW10184813 (MOTOR)
WASHER LG WM2101HW Customer states that the unit is loud in wash. Customer needs a tub job.. labor quote is 550.00. Customer needs tubs as well. Customer not repairing.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 "Customer states that the unit is not making ice at all. Put unit into diag, and the ice maker would not fill and only did one test properly. Tech Also did not hear the evap fan in the freezer. Customer also heard the Freon line taping against wall. Customer is calling vendor for exchange."
WASHER GE GTW680BSJ4WS Installed new recirculating pump low test unit checked OK
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Customer states that the temp fluctuates from high to low. Food seems to be frozen then warm. ; ordrd 1 FR5304510255 (AIR TOWER AND DAMPER) and 1 FR5304510307 (MAIN BOARD)
WASHER LG WM2455HG Customer states that the unit is leaking. Found that the cold water valve was leaking. Installed new water valve. Cycled.; pckd up 1 5220FR2075L (3 WAY WATER VALVE)
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Price the in the refrigerator section around the fan was iced up again. Tech called ext. warranty company spoke to Marty. She stated that the warranty company will not pay for cracked liners.
RANGE GE J P385W0V1WW Installed new front switches. Cycled
REFRIGERATOR KITCHEN AID KSRX25FTSS01 Customer states that the unit is not cooling.. The unit has a restriction in the evap . Rob approve the estimate ASI the order parts when parts come in job gets transferred to KevinTwo hours on return; ordrng 1 WPW10143759 (dryer) and 1 wp2188823 (evaporator)
REFRIGERATOR KITCHENAID KSCS25FTSS01 "Customer claims ice will not dispense. Found auger motor working properly, ice flap is sealing properly. Customer claims they travel a lot and go extended times without dispensing ice. Suggested throwing out ice that has been sitting in the ice bucket for a while."
COOKTOP THERMADOR PCS364GLUS "Center grill was not starting. Called Jeff at techline, went thru several test. ; ordrng 1 487257 (ignition device)"
REFRIGERATOR KENMORE 596.516721 Installed new Compressor and re-charged in unit checks OK
RANGE GE JGB850SEF3SS Installed igniter harness and spark module. Cycled. ; pckd up 1 WB13X24741 (ignition module)
DISHWASHER BOSCH SHPM98W75N/11 Customer states that the unit is loud. Found a debris in the pump assy . Removed and cycle.
WASHER GE GTW680BSJ4WS Found that the recirculating pump is out. ; ordrd 1 WH23X24175 (recirculation pump a)
DISHWASHER KITCHEN AID KUDC10FXSS4 Install new main board and consul cycled unit also gave customer helpful tips on using care test OK
COOKTOP THERMADOR PCS364GLUS Customer states that the center burner will not light. Tech did not even get a spark or even gas tot he unit. ; schdld next appmnt for 5/16 THU !
REFRIGERATOR SAMSUNG RF28HFEDTSR Customer the the unit unplug so tech could work on the unit. Tech installed new ice maker assy. and clips. Sealed up the entire ice room. Installed new heater in the refrigerator section and installed new evap cover. flush out the defrost drain line. Installed new main board. Cycled unit.
DISHWASHER KITCHEN AID n/a Customer states that no power to the unit. Tech did check power to the unit at the junction box and did not get any power. Tech did hook up a cheater plug to the unit and was able to get power to the inline fuse and power was coming out of the fuse. Notified Rob and he approved the repair. ; ordrd 1 W10380685 (cntrl-elec) and 1 W10481130 (panel-cntl)
WASHER LG WT7100CW Installed new drain pump. Cycle
RANGE GE J P385W0V1WW "Customer states that the unit both front burners are not working . ; ordrd 2 WB23X10009 (switch,infinite)s"
REFRIGERATOR KITCHENAID KSCS25FTSS01 Customer states that the right door was rubbing. Made an adjustment. Customer also states that the unit is not dispensing ice. Removed the ice bin and clear out the ice jam. Cycled over 12 glasses of ice. Spoke to Attallah. Gave autho since different issue. 726647431155
DISHWASHER LG LDS5540ST Replaced control and motor and touchpad. Now unit is leaking and digital display is missing numbers. Leak is around motor/sump area because stainless steel tub is warped and not sealing. No parts available. Per Amanda checking with manufacturers to make sure part isnÕt available and then putting into options.
REFRIGERATOR FRIGIDAIRE FRS6R5ESBL Reset control I fix temperature fluxÕs. ordrng 1 241649003(TS) (drip tray (blk)) and 1 241860803(TS) (ice container asm)
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Checked unit ver found that the display wasnÕt responded fixed connector to display. Checks ok
REFRIGERATOR KITCHEN AID KSSS42QDX05 Customer states that the unit has been working for several days. Tech did a restriction in the evap. Did advise that we do not do system jobs on built ins.