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Local Reviews
for Springboro, OH

Authorized Service Rated 5.0 out of 5 stars based on 44 customer reviews

Map of Springboro, OH

Great Service




Review of Authorized Service


Map of Springboro, OH

Four Years of Great Service




Review of Authorized Service

With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.


Map of Springboro, OH

Knows what he is doing




Review of Authorized Service


Map of Springboro, OH

Fast service




Review of Authorized Service


Map of Springboro, OH

Great service




Review of Authorized Service

Top notch service!


Map of Springboro, OH

Great service!




Review of Authorized Service

Steve always does a great job! He's fast, efficient, kind and courteous!! Very happy with Authorized Service!


Map of Springboro, OH

Great service




Review of Authorized Service


Map of Springboro, OH

trusted appliance repair




Review of Authorized Service

Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.


Map of Springboro, OH

Great service




Review of Authorized Service

Steve knew exactly what needed to be done. He was fast and efficient.


Map of Springboro, OH

Broken fridge




Review of Authorized Service

Steve was very professional and did a great job. Thank you Authorized Service.


Good Service




Review of Authorized Service

Did a good job of diagnosing and repairing my refrigerator freezer door


Sally




Review of Authorized Service


great service




Review of Authorized Service

Steve was very professional, kind and respectful while he was in my house. He fixed my refrigerator and I am pleased with the results. He is a nice conversationalist.


Efficient, friendly, solved the problem




Review of Authorized Service


steve G




Review of Authorized Service


Tribe22




Review of Authorized Service

Our tech was on-time and very professional.


Steve was Awesome




Review of Authorized Service

Steve contacted us ahead of his visit, kept us informed during the whole process. Plus he’s a joy to be around.


Steve G




Review of Authorized Service

Great repairman. give him a raise...


Fantastic Service




Review of Authorized Service

Wish we had you guys all the time


Outstanding service




Review of Authorized Service

Steve is exceptional. Extremely knowledgeable, always on time and professional.


Terrific Service!




Review of Authorized Service

Steve is a very good technician with the right customer attitude!


Awesome Service




Review of Authorized Service

We have had Steve before and he is by far our favorite out of all the service techs we have had sent to our house by Lowes.


Superb service




Review of Authorized Service

Steve did an excellent job and performed the service call in an extremely timely manner.


Great Service




Review of Authorized Service

Very easy process and good results.


Great service




Review of Authorized Service


Steve..excellent job overall!




Review of Authorized Service

Excellent steve


Service call - 55 Deer Trail




Review of Authorized Service

The service rep - Steve - was very polite & professional


Great Service




Review of Authorized Service

Steve was very knowledgeable and quick with my washer repair.


Steve G.

Steve G.

RANGE - ELECTRIC MAYTAG MER8674AS0 Customer states unit is not heating up. Found that the terminal block was cracked and burnt cord. Unit was moved away from the wall.

Near Weidner Rd, Springboro, OH 45066
Steve G.

Steve G.

DRYER GE GFDR270EH1WW Customer states that the unit stops. Found the relay caught fire. Customer is not going to repair the unit.

Near Arcadian Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER BOSCH SHXM4AY55N/24 Customer states that unit will not start up. Found the wire to the lock was not seated. Plus did advise the customer that she needs small screws to mount to the mounting bracket for the granite counter top.

Near Heather Glen Ct, Springboro, OH 45066
Steve G.

Steve G.

OVEN WHIRLPOOL WFE510S0AS0 Install new left and right door hinge as well as bottom set screw test OK

Near Sandy Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80F800UWS/AA 01 "Customer unit will not turn on, found power to the main board. ; rqstng P&A on 1 1111 (MAIN BOARD. BOTTOM) and 1 2222 (DISPLAY BOARD)"

Near Merritt Pass, Springboro, OH 45066
Steve G.

Steve G.

OVEN WHIRLPOOL WFE510S0AS0 Customer states that the door fell apart and is not closing. ; ordrd 1 WPW10491985 (SCREW) and 1 WPWPW10299224 (DOOR HINGE) and 1 WPWPW10299227 (DOOR HINGE)

Near Sandy Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL GSW9800PW0 Customer states that the timer does not advance. ; ordrng 1 WP8562615 (timer)

Near Elmwood Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states that the unit is not making ice.. customer needs main board . ; ordrd 1 WPW10675033 (cntrl-elec)

Near Sandelwood St, Springboro, OH 45066
Steve G.

Steve G.

DRYER LG DLEX3470W Customer states that the unit is not heating. Installed new thermo fuse. Cycled ; ordrng 1 6931EL3003DTS (FUSE)

Near Millard Ct, Springboro, OH 45066
Steve G.

Steve G.

OVEN SAMSUNG NE59J7630SG/AA Installed new main board and display. Cycled.

Near W Market St, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customer states that the unit had frost build up again on the back wall of the refrigerator section. Spoke to Rodney at Warrantech they are going to place the unit into replacement options Tech notified customer to keep him up-to-date

Near OH-741, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB Customer has unit in the garage . Installed new garage kit. ; ordrng 1 5303918301TS (GARAGE KIT)

Near Louise Dr, Springboro, OH 45066
Steve G.

Steve G.

RANGE KENMORE 79078413012 Customer states that the front right burner is not lighting; Found the top burner was not on correctly plus the gas valve is slightly off when in the medium position. Customer is ok with the way it is just want to have unit check out.

Near Arbor Hills Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER GE GDT695SGJ0BB Customer states that the unit is not working. Check power to the unit and disconnect the ;wire harness to the control. Reconnect wire and did notice that the cycle button is not centered. Once tech saw that it was not centered. Center the button and unit started up. Did adv the customer if it continues to switch over then we can order that console assy.

Near Arcadian Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR GE GSH25SGRBSS HBW--Debbie in purchasing departmentUnit has a leak in the system. Unit is being replaced.

Near Lemonwood Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR LG LSC27910TT Customer states that the unit is not making ice. Tech notice that the ice chute door is not opening. Spoke to Patricia AHS Ice chute Ice maker Main board. Carrie AHS ; ordrng 1 1111 (ICE MAKER) and 1 2222 (MAIN BOARD) and 1 3333 (PADDLE ASSY IN DOOR )

Near Foliage Ln, Springboro, OH 45066
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28K9380SR/AA "Replaced icemaker and clips. Checks ok; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217B (ICE MAKER) from stock"

Near Tall Trees Ct, Springboro, OH 45066
Steve G.

Steve G.

MICROWAVE THERMADOR 16-11-157 Spoke to Mark ay Techline-- he advised trying to run a ground jumper from the inverter board to case as well as clean up power cord ground wire coming into unit --cleared away some of the paint-- cycled unit several times-- check OK

Near Tuckaway Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer states that the unit is frosted up again. Tech spoke to techline and everything they mention to do the tech as already done. They said possible short in the wire harness. Tech inspect all visible wires. They are placing into options---Bridget AHS autho 107BMAL

Near Stanton Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER BOSCH SHX55R55UC/64 Customer states that the unit is not starting. Found leaking coming from motor assy. Customer was given a verbal est of 650. Custom is not repairing the unit.

Near Paw Paw Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WA40J3000AW/A2 Installed new pressure switch and main board cycled unit test OK

Near Evergreen Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR GE GSH25SGRBSS Install new heater main board zygote test OK

Near Lemonwood Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Installed new ice maker, Bi Metal and control assy. Cycled"

Near Laurel Glen Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER GE GTW680BSJ4WS Customer states that the unit is leaking a little bit. Found small crack in the outer tub. ; rqstng P&A on 1 1111 (OUTER TUB)

Near Triple Crown Cir, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL WTW7040DW0 Customer states that the unit did not spin out on a couple of load when she hits rinse and spin it does fine. Ran unit diagnostics and unit check out ok. Calibrated the unit when unit was completed unit did not throw up any error codes.

Near Sycamore Trails Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER WHIRLPOOL WED8000DW4 Customer states that said your dryer is not working Tech remove sensor dry assembly found wire was not attached to such a dry secured wire cycled unit test OK

Near Sycamore Trails Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Installed new icemaker clip assembly drain tube and main board cycled unit test OK

Near Blackford Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer states that the unit does sound loud when it starts up, and the alarm does go off. At the time of the service call the unit is working fine. Ice maker has not made ice. Does have a good frost pattern, did see ice build up on the back wall of the freezer. Unit is not going into defrost mode. Customer has to shut down unit 2 days prior to coming back out an repairing the unit.

Near Laurel Glen Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WA40J3000AW/A2 Unit will start to fill then agitate for 2 seconds and will start to drain. ; rqstng P&A on 1 1111 (MAIN BOARD.) and 1 2222 (PRESSURE SWITCH)

Near Evergreen Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL WFW87HEDC0 Customer states that the unit is not starting and the door will not unlock. Tech was able to unlock the door.

Near Arcadian Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR GE GSH25SGRBSS "Customer states that the unit is not working. found that the unit is not going into defrost mode. Customer needs to close down two days prior to coming back out.Unit 10-12 yr old. In kitchen; rqstng P&A on 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (board asm main contr)"

Near Lemonwood Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80J7550UG 01 Installed new water wall motor locking tabs/rings and motor lock rings cycled unit test OK

Near E State St, Springboro, OH 45066
Steve G.

Steve G.

DRYER - ELECTRIC MAYTAG 110.607201 Customer states unit squeaks while running. Tech found left rear roller was seized install new dryer repair kit; pckd up 1 4392065 (dryer repair kit)

Near Horizon Hill Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KSF26C6XYY04 Customer unit is not cooling at all - another service company was out July 12 2019. They replaced the sealed system. Dekaria AHS autho 107dvzl- Due to another company did a system job we will not be able to work on the sealed system.

Near Heather Glen Ct, Springboro, OH 45066
Steve G.

Steve G.

OVEN SAMSUNG NE59J7630SG/AA Customer states that the display is acting up lights are coming on and off and she also stated that one time the oven never shut off spoke to customer pre-ordering parts; ordrng 1 1111 (RELAY/MAIN BOARD) and 1 2222 (DISPLAY BOARD. SQUARE BOARD. )

Near W Market St, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WF42H5000AW/A2 Customer states that the cycle never spins out. She can put in spin only and it will spin. Tech did load test. Customer needs new dampers/shocks. Customer is not going to repair.

Near Laurel Ridge, Springboro, OH 45066
Steve G.

Steve G.

WASHER KENMORE 110.2002201 "Customer states that the unit is walking on her floor and making a ticking noise. Found that the unit has several issues. Did inspect the gearcase, , customer need support rods and tub ring. Est was 449 customer is not going to repair the unit."

Near Highpoint Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER KENMORE 796.31552.610 Customer states that in the middle of the wash and would not drain. Installed new drain pump assy. Cycled. ; pckd up 1 5859EA1004F (DRAIN PUMP)

Near Stony Pointe Dr, Springboro, OH 45066
Steve G.

Steve G.

RANGE SAMSUNG NE59J7630SG/AA Install new main board installed new display board and overlay

Near Heston Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER SAMSUNG DV45K6500EV/A3 Billy at lowes advice Billy that the filter housing was cut and or ripped off as well technician took several pictures of where the unit was cut this was not caused by clothes getting caught as well as it looks like the unit was ripped apart physically due to physical damage Lowe’s is denying the repair if customer wants a repair technician will give her a estimate of service call labor and part as wellTech did not speak with homeowner the mother was at the house at the time Tech Was able to get a hold of homeowner told her what was going on she thought another company was coming out advised her that the part is not gonna be covered she admitted that she pulled it off and broke it but was not able to find a part number I advised her that the vendor will not be repairing and I can give her an estimate she did not want an estimate and she said she’s purchasing new unit

Near Woodstream Dr, Springboro, OH 45066