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Local Reviews
for Springboro, OH

Authorized Service Rated 5.0 out of 5 stars based on 58 customer reviews

Map of Springboro, OH

Highly professional, expert service




Review of Authorized Service

Steve was the technician that serviced my appliance, he was prompt, friendly, and expertly fixed my appliance. And followed 100% Covid safety procedures while in my home. Highly recommended!


Map of Springboro, OH

Excellent Service




Review of Authorized Service

The Service Associate was very timely and very helpful in quickly resolving our issue. He also was wearing his PPE like we were and that is something to be thankful during this Covid-19 era.


Map of Springboro, OH

Great Service




Review of Authorized Service


Map of Springboro, OH

Excellent service!




Review of Authorized Service

Knew what problem was immediately and took care of it very fast.


Map of Springboro, OH

Samsung Stove Repair




Review of Authorized Service

Communication was good. Tech was friendly and efficient.


Map of Springboro, OH

Dish Washer repair




Review of Authorized Service

Was early(great), provided outstanding service


Map of Springboro, OH

Steve is awesome. We have enjoyed working with him and would welcome him back anytime.




Review of Authorized Service


Map of Springboro, OH

Quick turnaround




Review of Authorized Service


Map of Springboro, OH

Great service experience




Review of Authorized Service


Map of Springboro, OH

Great service and knowledgeable




Review of Authorized Service


Janet




Review of Authorized Service

Tim was very professional and fixed the problem.


Mr




Review of Authorized Service

Steve was awesome!!


Prompt service




Review of Authorized Service

Steve was very personable and knowledgeable. Great job Steve!


Brenda




Review of Authorized Service

Steve was excellent !


Great Service




Review of Authorized Service


Four Years of Great Service




Review of Authorized Service

With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.


Knows what he is doing




Review of Authorized Service


Fast service




Review of Authorized Service


Great service




Review of Authorized Service

Top notch service!


Great service!




Review of Authorized Service

Steve always does a great job! He's fast, efficient, kind and courteous!! Very happy with Authorized Service!


Great service




Review of Authorized Service


trusted appliance repair




Review of Authorized Service

Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.


Great service




Review of Authorized Service

Steve knew exactly what needed to be done. He was fast and efficient.


Broken fridge




Review of Authorized Service

Steve was very professional and did a great job. Thank you Authorized Service.


Good Service




Review of Authorized Service

Did a good job of diagnosing and repairing my refrigerator freezer door


Sally




Review of Authorized Service


great service




Review of Authorized Service

Steve was very professional, kind and respectful while he was in my house. He fixed my refrigerator and I am pleased with the results. He is a nice conversationalist.


Efficient, friendly, solved the problem




Review of Authorized Service


Steve G.

Steve G.

DISHWASHER LG LDP6797BD Customer unit will not respond when the unit is closed. Customer need console assy and latch. Customer is not going to repair the unit.. He is going to call warranty company to see if they will cover repair.

Near Weidner Rd, Springboro, OH 45066
Steve G.

Steve G.

WASHER GE GTW680BSJ3WS Installed new bank control cycled unit program unit test OK

Near Pinebrook Ln, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SR/AA 08 Unit is not making ice. ; ordrng 1 1111 (UPGRADE ICE MAKER KIT )

Near Pursley Ln, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Found that frost on top of the liner in the freezer . Normally that is usually caused by the door left open. Customer is going to thaw out and keep track of it.

Near Heatherwoode Cir, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new control cycled unit test OK

Near Laurel Glen Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WA45H7000AW/A2 02 Customer states that the unit is leaving marks on her clothes. Did check the gearcase and the stator. Load test the unit and unit had no unusual noises. Check wash plate and plate was not strip out.

Near Scotch Pine Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER GE GTW680BSJ3WS Unit started up on the customers when not in use;. Pump kick on. GEWH22X29345; ordrd 1 WH22X29345 (MAIN BOARD)

Near Pinebrook Ln, Springboro, OH 45066
Steve G.

Steve G.

RANGE THERMADOR PRG486WDH/03 Installed new main board per Techline cycled unit

Near Country Brook Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 "Unit is not making ice. Thawed out and installed new clip assy, and ice maker. Sealed up the ice room. Customer did move the unit. ; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217B (ICE MAKER) from stock"

Near Springmill Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WF45K6500AV/A2 Customer states that it does go from one minute back up to 12 minutes or nine minutes and will continuously spin; rqstng P&A on 1 1111 (MAIN BOARD. ON BACK) and 1 2222 (INVERTER BOARD. ON BACK NEXT TO MAIN BOARD )

Near Country Brook Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDTE334GPS0 Installed new lock and door still would not close. Remove the gasket and unit should not latch. Tech had a heck of a time getting the unit out due to the insulation of the previous homeowner. Due to the way the unit was forced in. found that the tub is warped. Even with gasket off door still did not close right. Spoke to warranty company advise them....Warranty company will not cover the tub.

Near E Lower Springboro Rd, Springboro, OH 45066
Steve G.

Steve G.

WASHER MAYTAG MVWB755DW0 Unit checks ok.

Near Ryan Rd, Springboro, OH 45066
Steve G.

Steve G.

DRYER - ELECTRIC WHIRLPOOL WED49STBW1 Unit is Not heating. Installed new thermal cut off kit. Cycled. W10900067. 18.88; used 1 W10900067 (THERMAL CUT OFF) from stock

Near Cobblestone Ln, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDTE334GPS0 Door will not stay shut. Unit needs new lock assy; ordrd 1 W10653840 (latch)

Near E Lower Springboro Rd, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA 01 Install new refrigerator back wall and main board cycled unit test OK

Near Abbey Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KENMORE 66515113K216 Unit is not draining. Found a clog at the discharge hose. Cleared up. Cycled. Adv customer that issue is not cover by warranty.

Near Sweeney Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER MAYTAG MVWB755DW0 Installed new gear case stater rotor and wash plate calibrated unit test OK

Near Ryan Rd, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA 01 Unit is icing up. Customer has to shut down 2 days ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR SECTION BACK WALL COVER. WITH FAN)

Near Abbey Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new control and lower icemaker cycle test OK

Near W Pugh Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR MAYTAG MFD2561HEQ Customer states that the unit is making a gurgling and tapping noise. Installed new ice maker. Service call and labor good for thirty days same issue only. Ice maker is 90 warranty; used 1 4317943 (ICE MAKER) from stock

Near Callaway, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Unit is not cooling. Tech unplug for a sec and then plug it back in and unit started right up and started to cool. Customer may need a main board but the unit si 12 years old. Est was over 532.00. Customer is going to think about the repair. If she wants repaired please pre order the part W11088499

Near Timberwood Ln, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KENMORE 665.12763K310 Installed new lower spray arm cycled

Near Wilkerson Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT710PAYM4 Unit is not washing. ; rqstng P&A on 1 W10482480 (pump/motor assy)

Near Basil St, Springboro, OH 45066
Steve G.

Steve G.

RANGE THERMADOR PRG486WDH/03 Oven and preheat lights are flashing. The customer does have to shut off breaker about an hour before cooking. Unit will cook fine. After cooking and the cooling fan kick on some time after that the customer will walk into the kitchen and the error code lights will be flashing. Spoke to Paul at TechlineE01-e02; ordrng 1 11032521 (BOARD)

Near Country Brook Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER MAYTAG MVWB755DW0 "Unit is not spinning out. Loud in spin, ; rqstng P&A on 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (GEAR CASE) and 1 W10902814 (washplate)"

Near Ryan Rd, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT710PAYM4 Unit is not washing. ; rqstng P&A on 1 W10482480 (pump/motor assy)

Near Basil St, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER GE GDT580SMF8ES Unit is not filling up with water. Customer removed the filters and clean out and he started to twist the float switch. The customer twist the float switch so bad the the wire harness came off the float switch and the wire harness was twisted. Up. Reseated the wire and float switch. Adv customer that it is not a covered item due to the customer twisting the float switch. Did notice a small drip from the house supply line. Customer will need to call warranty company to get a plumber out. He ask to leave kick plate off to double check and he will install the kick plate. Unit is 6-8 years old in kitchen.

Near McCullough Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL WTW560XW0 Unit is out working. Try to put the unit diagnostics and unit would kick out. Tried it several times. Customer needs main board first to see if any other issues. Customer is not going to repair the unit.

Near Tantara Cir, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer lower ice maker is not making any ice. While checking out the ice maker tech noticed a loud noise. Customer needs damper door assy.; ordrng 1 W10479155 (control) and 1 W10886939 (icemaker)

Near W Pugh Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KENMORE 665.12763K310 Lower spray arm fell off and melted. ; ordrng 1 W10859935 (spray arm)

Near Wilkerson Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GI6FARXXQ05 Unit is leaking in the freezer. Found the defrost drain line was frozen. Thawed out and clean out ice.

Near Villa Pointe Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER SAMSUNG DV45H7000EWA2 01 "Customer states that the unit is making a rumbling sound. Installed two new rollers. Cycled, ; used 2 DC97-16782A (ROLLER) from stock"

Near Millard Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL WFW87HEDC0 Install new drain pump cycled unit test OK

Near Arcadian Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDFE204EBL1 Unit is not draining. Remove piece of glass for the pump. Cycled;.

Near Janney Ln, Springboro, OH 45066
Steve G.

Steve G.

RANGE KENMORE 790.410138 Customer oven is warped and will not hold up the racks. It warped by about 1/2 inch. It got progressively worse in time and use. Cabinet liner is a non repairable part. Eric at warranty co. Adv unit cavity is a non repairable issue. Angela in purchasing autho. 243340952655

Near Aspen Woods Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL WFW87HEDC0 Unit pump is not working. ; rqstng P&A on 1 W10605427 (pump-water)

Near Arcadian Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR MAYTAG MFI2568AES Installed new water tank with water line assembly cycled unit test OK

Near Brookside Dr, Springboro, OH 45066
Steve G.

Steve G.

ELECTRIC RANGE KENMORE 790.471534 Installed new clock assembly cycle check OK

Near Loganwood Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed new upgraded icemaker kit cycled unit

Near Thomas Dr, Springboro, OH 45066
Steve G.

Steve G.

MICROWAVE ELECTROLUX E130BM55HSC Customers door plastic tabs fell apart. Customer need whole door assy. Customer needs several door parts. Could not see if the door comes in a complete assy. In kitchen 9 years old Advise the customer do not use the unit. Fire hazard. Due to exposed screws. ; rqstng P&A on 1 5304467790 (door frame S/S) and 1 5304467802 (frame) and 1 5304467803 (seal) and 1 5304481350 (panel)

Near Whispering Way, Springboro, OH 45066