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Local Reviews
for Springboro, OH

Authorized Service Rated 5.0 out of 5 stars based on 49 customer reviews

Map of Springboro, OH

Great service and knowledgeable




Review of Authorized Service


Map of Springboro, OH

Janet




Review of Authorized Service

Tim was very professional and fixed the problem.


Map of Springboro, OH

Mr




Review of Authorized Service

Steve was awesome!!


Map of Springboro, OH

Prompt service




Review of Authorized Service

Steve was very personable and knowledgeable. Great job Steve!


Map of Springboro, OH

Brenda




Review of Authorized Service

Steve was excellent !


Map of Springboro, OH

Great Service




Review of Authorized Service


Map of Springboro, OH

Four Years of Great Service




Review of Authorized Service

With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.


Map of Springboro, OH

Knows what he is doing




Review of Authorized Service


Map of Springboro, OH

Fast service




Review of Authorized Service


Map of Springboro, OH

Great service




Review of Authorized Service

Top notch service!


Great service!




Review of Authorized Service

Steve always does a great job! He's fast, efficient, kind and courteous!! Very happy with Authorized Service!


Great service




Review of Authorized Service


trusted appliance repair




Review of Authorized Service

Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.


Great service




Review of Authorized Service

Steve knew exactly what needed to be done. He was fast and efficient.


Broken fridge




Review of Authorized Service

Steve was very professional and did a great job. Thank you Authorized Service.


Good Service




Review of Authorized Service

Did a good job of diagnosing and repairing my refrigerator freezer door


Sally




Review of Authorized Service


great service




Review of Authorized Service

Steve was very professional, kind and respectful while he was in my house. He fixed my refrigerator and I am pleased with the results. He is a nice conversationalist.


Efficient, friendly, solved the problem




Review of Authorized Service


steve G




Review of Authorized Service


Tribe22




Review of Authorized Service

Our tech was on-time and very professional.


Steve was Awesome




Review of Authorized Service

Steve contacted us ahead of his visit, kept us informed during the whole process. Plus he’s a joy to be around.


Steve G




Review of Authorized Service

Great repairman. give him a raise...


Fantastic Service




Review of Authorized Service

Wish we had you guys all the time


Outstanding service




Review of Authorized Service

Steve is exceptional. Extremely knowledgeable, always on time and professional.


Terrific Service!




Review of Authorized Service

Steve is a very good technician with the right customer attitude!


Awesome Service




Review of Authorized Service

We have had Steve before and he is by far our favorite out of all the service techs we have had sent to our house by Lowes.


Superb service




Review of Authorized Service

Steve did an excellent job and performed the service call in an extremely timely manner.


Steve G.

Steve G.

DISHWASHER FRIGIDAIRE LFID2426TF3A Customer states that unit is not starting. Customer will come into the kitchen and the lights will be off and then the unit will not be running sometimes and the lights are on. Customer states that its an intermittent issue. Customer is going to call vendor. Customer did try several times before calling for service. Customer did state that the unit only worked one time out of about 15 timers. Customer refused further service.

Near Villa Pointe Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Customer has ice build up on the towner and Mullen strip keeps coming off. Found that the tab for the Mullen strip clip was broken. ; rqstng P&A on 1 FR242185670 (RIGHT REF S/S) and 1 FR242185670 (AIR TOWER) and 1 FR242185670 (GASKET) and 1 FR5304510307 (MAIN BOARD)

Near Scotch Pine Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER WHIRLPOOL WTW7300DW0 Customer states that the unit is not spinning or washing and making a ticking noise. found several error codes in the unit. Tilt the unit back and found that the unit gear case has been leaking oil; rqstng P&A on 1 WPW10734521 (CLUTCH) and 1 WPW10754158 (STATOR) and 1 WPW10754161 (ROTOR) and 1 WPW10811956 (GEARCASE) and 1 WPW11130359 (SUPPORT RODS)

Near Clearcreek Franklin Rd, Springboro, OH 45066
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28K9380SR/AA Checked unit over found that the icemaker was replaced and clips previously unit is still freezing up and leaking. Needs new service kit per Samsung.

Near Tall Trees Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WF45K6500AV/A2 installed new damper front and back.. installed. New main board. Cycled.

Near Country Brook Ct, Springboro, OH 45066
Steve G.

Steve G.

DRYER - ELECTRIC LG DLEX3700V Found the temp sensor was out;. Installed new sensor; ordrng 1 1111TSDAN (;TEMP; SENSOR)

Near Edinburgh Dr, Springboro, OH 45066
Steve G.

Steve G.

OVEN KENMORE 790.48179 Installed new main relay board and control. Cycled. Unit test ok.

Near Withersfield Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 "Unit is not cooling. Found several issues with the unit. Unit needs ice maker upgrade kit, middle drawer control is out and refrigerator section evap motor is not working. Unit is 6 years old in kitchenMust unplug for two days. ; rqstng P&A on 1 1111 (BEVERAGE DOOR CONTROL. (POSSIBLE DOOR ) S/S) and 1 2222 (REFRIGERATOR EVAP COVER WITH MOTOR) and 1 3333 (TEMP SENSOR (REFRIGERATOR SECTION)) and 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"

Near Fenwick Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER BOSCH WFMC8401UC/10 Installed new pump assy. Cycled unit test ok.

Near Heritage Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER GE GSD2100V55BB Need additional parts; ordrng 1 GEWD01X10342 (COUPLER) and 1 GEWD01X10342 (BASE) and 1 GEWD19X10038 (IMPELLER)

Near Martin Ln, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WF45K6500AV/A2 Customer states that the unit goes to spin and then back to rinse several times. Tech had customer do several load test is still having issues; rqstng P&A on 4 1111 (DAMPERS/SHOCKS)s and 1 2222 (MAIN BOARD)

Near Country Brook Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80F600UTS/AA 01 Customer states that the unit is leaking onto the floor. found the vent motor is not closing. ; rqstng P&A on 1 1111 (COMPLETE VENT AND MOTOR ASSY. )

Near Triple Crown Cir, Springboro, OH 45066
Tim  R.

Tim R.

WASHER MAYTAG MHW5500FW1 Unstacked replaced pump. Checks ok

Near Bunnell Hill Rd, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER GE GSD2100V55BB "Customer states that the unit is not draining.. found the solenoid that activates the drain pump has melted. Installed new solenoid assy. Cycled unit found that the melted part that I removed and installed new part works fine but found other issues with unit; ; ordrng 1 WD12X10474 (TIMER) and 1 WD26X10051 (mechanism s/s asm), pckd up 1 WD21X10060 (solenoid,pump)"

Near Martin Ln, Springboro, OH 45066
Steve G.

Steve G.

WASHER BOSCH WFMC8401UC/10 Customer states that the unit is no draining. Customers pump is out. Tech order part. ; ordrd 1 436440 (drain pump)

Near Heritage Ct, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER LG LDF7561ST Customers states that unit has a error code of E1. Found that the unit needs a motor assy. Gave customer a verbal est of 500 to repair. Customer is not going to repair.

Near Old Woods Ct, Springboro, OH 45066
Steve G.

Steve G.

DRYER - ELECTRIC LG DLE7300WE Customer states that the unit is not drying. Found wire to the heater was not making good contact. Reseated wire. Cycled.

Near Northbrook Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER LG WM2050;CW "Customer states that the door boot is ripped. Found that the tub support cracked causing the spin basket to drop and tearing the door boot. Unit needs a tub job. All of the parts are needed due to the trickle down effect. 2 hr 2 men,; rqstng P&A on 1 101010 (ROTOR) and 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (GASKET BETWEEN THE TUBS) and 1 5555 (DOOR BOOT) and 1 6666 (DOOR BOOT CLAMP ON FRONT TUB) and 1 7777 (DRAIN PUMP) and 1 9999 (STATOR)"

Near Heston Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER - ELECTRIC LG DLGX4371K Customer states that the unit is over heating. Found that the customer has a block vent. Did advise customer to clean out house vent before using unit.

Near Martin Ln, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER KITCHENAID KDTE234GBL0 Installed new soap dispenser assy. Cycled.

Near Brookside Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EF Found sensor wire was not hooked up cycle test OK

Near St James Pl, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02 Installed new main board. Cycled

Near W Pugh Dr, Springboro, OH 45066
Steve G.

Steve G.

OVEN KENMORE 790.48179 Customer states that the double wall oven the lower oven works perfectly fine the top oven is not getting back nor broil ordrng 1 316443935 (board) and 1 316576309 (controller)

Near Withersfield Ct, Springboro, OH 45066
Steve G.

Steve G.

DRYER WHIRLPOOL GEQ9800PW2 Install new timer cycled unit test OK return defective timer back to office part is under part warranty

Near Elmwood Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02 Wrong part number. Need a J not G at the end of the part number ; ordrng 1 DA92-00384J (MAIN BOARD)

Near W Pugh Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER WHIRLPOOL GEQ9800PW2 Customer states that time is not moving. ; schdld next appmnt for 12/20 FRI !

Near Elmwood Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WF42H5600AP/A2 Customer states that the unit had a puddle of water in the front of the unit.

Near Wesley Ct, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed new main board icemaker assembly sealed up ice room and install clips for icemaker cycle test OK

Near Thomas Dr, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER ELECTROLUX EIDW6105GS1A Checked unit over found that the wash motor was shorted. Needs new wash motor. No repair due to cost.

Near Fallen Leaf Ct, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced parts listed, checks ok"

Near Harbour Dr, Springboro, OH 45066
Tim  R.

Tim R.

RANGE - GAS THERMADOR PRG484GGUS Customers complaint was front left two burners not cooking evenly. Adjusted the flame height for the burners and explain to the customer there is an a lot you can do about cooking on evenly typically it is a pan issue. Explain to customer about oven cooking also. Checks ok

Near Copperwood Ct, Springboro, OH 45066
Tim  R.

Tim R.

WASHER SAMSUNG WF328AAW/XAA Replaced drain pump. Checks ok; used 1 DC31-00054A (PUMP) from stock

Near Blue Spruce Dr, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDT790SAYM0 Unit needs new wash motor and door spring. About 7 years old in the kitchen ; rqstng P&A on 1 W10482502 (pump&motor)

Near Sweeney Ct, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER BOSCH SHXM4AY55N/01 Replaced drain pump checks ok.; ordrng 1 #####(TSDN) (DRAIN PUMP)

Near E Pugh Dr, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDT720PADM2 Preordering parts. Customer ok; ordrng 4 W11157085 (wheel-uper)s

Near Harbour Dr, Springboro, OH 45066
Tim  R.

Tim R.

RANGE FRIGIDAIRE LFEF3054TFG Replaced main control and overlay. Checks ok.; pckd up 1 316419146 (OVERLAY ) and 1 5304508924 (CONTROL )

Near Springs Blvd, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had additional issues with the refrigerator Tech had to install new ice dispenser motor cycled unit test OK

Near Sandelwood St, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02 Customer states that the refrigerator section is not cooling.. Found that the unit is not going into defrost mode. If he wants repaired please pre-order the parts. Adv customer that one of the parts have to be ship in and will take 3 business days. Customer has to shut down unit by unplugging the unit 2 days prior to installing parts.

Near W Pugh Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER WHIRLPOOL GEQ9800PW2 Install new timer cycled unit test OK

Near Elmwood Dr, Springboro, OH 45066
Steve G.

Steve G.

DRYER LG DLEX3470W Found thermal fuse was blown installed new thermal fuse that is cleaned out cycled unit test OK; ordrng 1 6931EL3003DPWTS (THERMO FUSE )

Near Millard Ct, Springboro, OH 45066