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for Springboro, OH
Efficient, friendly, solved the problem
Robert - Springboro, OH
Donna - Springboro, OH
Donnell - Springboro, OH
Our tech was on-time and very professional.
Steve was Awesome
Michael - Springboro, OH
Steve contacted us ahead of his visit, kept us informed during the whole process. Plus he’s a joy to be around.
Bill - Springboro, OH
Great repairman. give him a raise...
Greg - Springboro, OH
Wish we had you guys all the time
Mike/ - Springboro, OH
Steve is exceptional. Extremely knowledgeable, always on time and professional.
Bill - Springboro, OH
Steve is a very good technician with the right customer attitude!
Greg - Springboro, OH
We have had Steve before and he is by far our favorite out of all the service techs we have had sent to our house by Lowes.
Karri - Springboro, OH
Steve did an excellent job and performed the service call in an extremely timely manner.
Dale - Springboro, OH
Very easy process and good results.
Tschanz - Springboro, OH
Steve..excellent job overall!
Aldrich - Springboro, OH
Service call - 55 Deer Trail
Orr - Springboro, OH
The service rep - Steve - was very polite & professional
Amy - Springboro, OH
Steve was very knowledgeable and quick with my washer repair.
Great service, Steve G is the best!
Shannon - Springboro, OH
Steve G is the best service guy ever. He is so nice, friendly, helpful, he fixed my leaking washing machine, It had been leaking for years & no other service men from different company’s could not figure it out. Thanks for saving my washing machine Steve, I’m so glad I don’t have to go buy a new washing machine, I was at the point if nobody could fix, I’ll have to buy a new one, but Steve saved the day. I will always go with him & never use anyone else, he does a great job & great service. You will not find a better service guy than Steve. Thanks so much!
Great Customer service and displayed confidence
Mike - Springboro, OH
Hoping the third time is the charm. This issue has been addressed before by other repair team. Hoping this is the fix! COst is 5 star as it is under warranty. :0)
Jackson - Springboro, OH
Bart - Springboro, OH
Debra - Springboro, OH
Very knowledgeable. Very professional
Mike - Springboro, OH
Service call was handled in a very professional and courteous manner
was not charged more than my home warranty service fee of $75
Daniels - Springboro, OH
Steve G was very personable and cheerful. We enjoyed his visit with us to repair our dishwasher. Steve explained everything he was doing and why he was doing it that way. He also made cost effective recommendations for getting the calcium/lime deposits off of my dishes and cups. We were very pleased with the over all experience.
Gerber - Springboro, OH
Great professional service
Shari - Springboro, OH
I called around 8 a.m. Someone was already working on my fridge by 12:45 p.m.
Lisa - Springboro, OH
Great Service - Great Technician
Deborah - Springboro, OH
Steve was fantastic. He could have fixed the washer and charged me hundreds but instead was honest and told me the drum was also cracked and that I would need a new washer probably soon anyway. Also same day service!
Awesome Customer Service Rep.
William - Springboro, OH
Had a wonderful experience with Steve the service rep. Great job and very friendly! I want this same rep in the future if I need one!
Prompt, courteous, friendly, quality service!
Leslie - Springboro, OH
Steve is a knowledgeable service tech with a great attitude. He called to confirm the appointment with a professional, positive manner. He completed the job quickly and it was obvious he knew what he was doing. The kitchen was returned to a clean, orderly state after he was finished. He was courteous and friendly during his appointment.
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 Customer and tech had a difficult time removing the water filter. Once removed the filter tech installed new filter base. Cycled.; ordrng 1 FR807931801TS (WATER FILTER BASE)
DISHWASHER SAMSUNG DW80K5050US/AA 03 "installed new case brake, did cycle unit and the unit started washing."
WASHER SAMSUNG WA5451ANW/XAA02 Customer states that every load she is getting an off balance error code. ; ordrng 1 1111 (SET OF SUPPORT RODS. (4))
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Customer ice chute door fell apart; ordrng 1 240563639 (ICE CHUTE)
WASHER AMANA LW8303L2 Customer states that the wash is leaking. Unit is 26-28 yrs old in laundry roomPumpAutho 762TNCL; ordrd 1 WP27001233 (PUMP) and 1 WP28808 (belt-agita)
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 Customer is having several issues with this unit first time out and install condenser fan noticed that the compressor was exiting to start installed new inverter board cycle unit test OK customer called back and said that itÍs working great but then it dropped off and stays at 55 and then make it back on Tech needs to order main board; rqstng P&A on 1 WP2307037 (control bd)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customers ice maker support broke. Ice maker was hanging. Whirlpool does not make that bracket for the ice maker it comes with a whirlpool ice maker kit. Removed the bracket from the ice maker kit. Installed new bracket . Test ok.
DISHWASHER SAMSUNG DMT800RHS/XAA Customer states unit is not turning on. Customer does have proper power to the unit. Unit is 6-8 yrs old and in kitchen; rqstng P&A on 1 1111 (DISPLAY BOARD) and 1 2222 (MAIN BOARD)
RANGE GE JBP35DM1WW Customer need switch. Customer is going to repair himself. Tech got part number for the customer.
DISHWASHER KITCHENAID KUDC10FXSS4 Customer states that the unit stop in mid cycle. Found that the inline fuse was blown. Installed new fuse. Cycle.; pckd up 1 W10258275 (bi-metal)
WASHER KENMORE 110.280427 Customer states that she is getting an F51 error code. Customer needs stator rotor and RPS sensor . Tech hand spun the drum and customer also needs outer tub. Just labor is $400. Customer is not going to repair the unit.
DISHWASHER BOSCH SHU43C02UC/17 Customer states that the unit will not respond to several buttons. Customer needs main board. Unit is 14 years old. 647476. 225.97that part is NLA. When you pull up the parts it said to call BSH.If Bosch does covers the part but not the labor. Customer was give a labor of $`145 plus tax.
RANGE GE JBP78WY5WW11 Customer states that the unit starting sparking. Installed new bake element. Cycled; pckd up 1 WB44X10016 (range bake element)
WASHER SPEED QUEEN AWNE82SP113TW01 Customer states that the unit is leaking. Found that loose hose clamp on the drain pump. Tighten up. Load test.
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 Lost out found the compressor was running fine and cooling. Noticed that the condenser fan was not running. Installed new fan motor. Once plug the unit back in the inverter board would start the compressor up for 1/2 second. The unit did start up after 5 mintutesMicheal techline.
REFRIGERATOR GE GFE28HMHGES "Customer states that the unit is frosting up, not dispensing water and the freezer sections is frosting up. Deli drawer is freezing everything and has frost build up. ; rqstng P&A on 1 1111 (REFRIGERATOR SECTION EVAP UPGRADE KIT WITH PROGRAM ) and 1 GEWR14X31558 (GREY FREEZER GASKET) and 1 GEWR55X29507 (DOOR CONTROL) and 1 WR55X11152 (TEMP SENSOR ) and 1 WR55X23069 (MAIN BOARD)"
DISHWASHER BOSCH SHX43C05UC/46 Installed new tub seal. Cycled.
DRYER SAMSUNG DV40J3000EW/A2 01 Customer states that the unit is not drying properly. Installed new thermistor cycled unit. Also advise the customer to have the house vent clean out again. Did pull out a had full of lint from the wall. Check outside and did not see any air flow. ; pckd up 1 DC32-00007A (thermistor)
DRYER SAMSUNG DV45K7600EW/A3 01 Customer states that the unit makes a squealing noise when in use. Found the left rear roller was not moving. Replace the shaft and roller. Did notice front left roller was moving slow. Removed and was able to clean that roller up. Cycled test ok. Clean out the base of the unit. ; pckd up 1 DE7523 (ROLLER )
WASHER SAMSUNG WF350ANW/XAA "Customer states that the unit is banging. Found that the unit needs a tub job. Verbal est of $1100-$1200. Customer is not going repair the unit, Front and rear tub, spin basket, stator, rotor and door boot."
WASHER SAMSUNG WF56H9100AW/A2 Install new pressure switch cycled unit test OK
REFRIGERATOR FRIGIDAIRE FFHS2611PFCA "Customer states that the unit not holding temp. Check the evap and the evap was frosted up and check damper door and could hear the fan. Unit is making ice and did a water test with digital thermometer, put digital meter in the unit and let run for a while. Everything did check ok."
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13 Customer states that the unit is not making ice and has build up. Customer needs new icemaker upgrade and kit; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER )
DISHWASHER SAMSUNG DW80K5050US/AA 03 Install new sump assembly install new main board cycled unit test OK
WASHER LG WT5001CW "Customer states that she heard a loud noise and ever since the unit has not wash well and the clothes are not getting clean. Load test the unit, noticed that the unit wash plate was not spinning Removed the wash plate and the wash plate did not have any teeth/gears they where warn down. Noticed that the shaft was smooth as well. Did advise the customer that the wash plate could be replaced but it may not grab like it should. Wash plate AGZ72909711.
REFRIGERATOR ULINE n/a Called Carrie at techline and advised her of the error code. She recommend changing out the thermistor. Installed new thermistor. Cycled. ; ordrng 1 80.54006-00OFFICETS (THERMISTOR)
WASHER LG WM2250CW Customer states that the unit is moving in wash. Found that lint was under the feet. Clean legs gave customer helpful tips
MICROWAVE LG LMV2031ST/00 "Customer stated that the unit is not getting hot. Load test the unit to verify. Customer is going to call warranty company to see if they will cover. Customer needs magtube, diode and capacitor... if they cover we will pre-order parts.Did advise that if warranty does cover the labor and parts. Service call is non-refundable."
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer unit was not cooling right in the refrigerator section. Found ice build up around the fan. Thawed out and noticed several cracks in the liner. tech installed liner repair kit per Samsung. Installed kit. ; ordrng 1 DA81-06100ATS (LINER REPAIR KIT)
DISHWASHER BOSCH SHX43C05UC/46 Customer states that the unit is has been leaking cycled the unit and did not see a suds issue. Cycled unit several times and was not able to get the unit to leak. Customer did check the basement and did not see any water leaking. tech advised customer that he can replace the tub seal would really like to catch the unit acting up. ; ordrd 1 494772 (sealing)
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 "Customer states that the unit is getting warm. Installed new condenser fan motor. Found that the fan motor and shaft broke apart. Went and got a new fan motor and cycled unit. Found that the compressor is not starting up the way it should be. It is cutting in and out. The condenser fan motor is cutting on and off. The inverted board is making a beeping noise. Customer also needs new inverter board. Unit is 14 year old in kitchen. ; rqstng P&A on 1 W10629033 (INVERTER BOARD), pckd up 1 WPW10124096 (CONDENSER FAN)"
REFRIGERATOR ULINE n/a E6 and the customer will unplug the unit. Last had lot of frost on the back wall. Kerry at techline Per techline the thermistor is fine other wise it would throw up another error code80-54006-00; pckd up 1 80-54006-00 DO (THERMISTOR)
WASHER GE GTW460ASJ4WW Last time out the customer states that the unit would over fill and the pressure switch is on the main board. Different issueCustomer states that the unit does to spin out. Found oil under the unit. There is oil all over all the the components . Hand spun the unit and found that the outer tub is bad as well. ; rqstng P&A on 1 GEWH01X24697 (BELT) and 1 GEWH05X24185 (CLUTCH) and 1 GEWH05X25036 (SHIFTER) and 1 GEWH38X27335 (TRANSMISSION) and 1 GEWH49X25379 (PULLY) and 1 GH45X26175 (OUTER TUB) and 1 WH20X24696 (MOTOR)
DISHWASHER FRIGIDAIRE FFCD2413US1A Customer states that the unit is not draining. Found a loose wire to the drain. Repair and reseated and secure the wire. Cycled.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13 "Installed new ice maker, clips and seal up the ice room. Cycled."
MICROWAVE JENN-AIR JMW3430DS02 I Installed new Consol assembly installed new board cycled unit test OK
WASHER SAMSUNG WA45H7000AW/A2 11 Customer states that the unit will not power up and will have to unplug for several hours and when he plugs it back in it may come on . Install new main board cycled unit several times test OK
DISHWASHER LG LDP6797BD Customer states the the unit is not drying. Customer just purchased the unit and the unit is only 2 weeks old. Customer education on the unit and gave customer helpful tips on use and care.
DISHWASHER KITCHEN AID KUDS30FXSSA Alisa AHS. Spoke to Alisa add American home shield explained to her we got parts and I went by the customers home to install the parts technician took the cover of the control board off knowing that he visually inspected the other wires yesterday when he took the cover of the power wires off notice that the wire harness did catch on fire as well spoke to American home shield advise that there could be additional issues we also need a wire harness not cost-effective they are going to put the unit into options
DISHWASHER SAMSUNG DW80K5050US/AA 03 "Customer states that the unit is not filling up. Found that the motor is seized up, was able to free it up. Cycled the unit and could hear the motor was struggling. Plus that vent open while in the in the wash cycle. ; rqstng P&A on 1 1111 (COMPLETE SUMP/MOTOR ASSY. ) and 1 2222 (MAIN BOARD. )"