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Local Reviews
for Springfield, OH

Authorized Service Rated 4.8 out of 5 stars based on 33 customer reviews

Map of Springfield, OH

Great service




Review of Authorized Service

We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.


Map of Springfield, OH

Great service and no complaints




Review of Authorized Service


Map of Springfield, OH

Great technician




Review of Authorized Service


Map of Springfield, OH

Not so happy with service.




Review of Authorized Service

Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.


Map of Springfield, OH

Mrs




Review of Authorized Service


Map of Springfield, OH

very helpful young man Jason




Review of Authorized Service


Map of Springfield, OH

Great Service




Review of Authorized Service

Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.


Map of Springfield, OH

Great service




Review of Authorized Service

Everything was done in a very professional way, Very quick and mannerly.


Map of Springfield, OH

Jeff




Review of Authorized Service


Map of Springfield, OH

Excellent Service!




Review of Authorized Service

After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.


Would Recommend




Review of Authorized Service

Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience


Awesome Service




Review of Authorized Service


Great professional service provided for repair of refrigerator and dishwasher.




Review of Authorized Service

Very satisfied with service provided


Bob




Review of Authorized Service

Professional technician


ge warraty great job




Review of Authorized Service

would use this place for next service and steve was great


Dan




Review of Authorized Service

Great job!


I received wonderful service.




Review of Authorized Service

Service was set up and done quickly and Kevin was very professional and courteous.


Dan




Review of Authorized Service

Great service experience and follow-up after the service was completed.


John




Review of Authorized Service

Steve was prompt, courteous, and extremely knowledgeable. Fixed my dryer in less than 30 minutes.


Great service




Review of Authorized Service


Bill




Review of Authorized Service

Steve was very polite and informative. He showed great knowledge of my dishwasher I would have no problem having him service my other appliances


Great service




Review of Authorized Service

Steve quickly identified the problem with my dryer and got right to work fixing it. Since he had to disassemble the dryer, he cleaned the inside completely with his shop vac. He replaced the part and quickly reassembled the dryer. After checking that the dryer was working properly, he cleaned up my laundry room as if he wasn’t even there. Steve was very pleasant, very competent and I will definitely request Steve for any future appliance repairs. Thank you, Steve!


Quick response




Review of Authorized Service

Steve the tech was very helpful


excellent service




Review of Authorized Service

The repair was done promptly, skillfully, and with the kind of explanation appropriate to the job.


Great service




Review of Authorized Service


Tony




Review of Authorized Service

Steve is very nice did great job


Bill




Review of Authorized Service

The service tech was excellent in every way. The repair on the dishwasher was right on. The problematic microwave is another situation. The tech was confident a new part was the answer. Note 2 other techs had the answer. So a third fix was done. It has not solved the problem. I now have enough money in the microwave to have bought another one which is what the 1st tech suggested. Thus my Samsung microwave is not worth crap The techs have been very nice and (knowledgeable) I had a previous microwave got more than 10 years without a problem. Remodeled. And put in new Samsung appliances. My big mistake


Response from Authorized Service:

Thank you very much for your positive comments regarding the knowledge base of our technician. I regret that you have suffered issues with your Samsung microwave. If you would like to talk further about your Samsung product, please feel free to call me at 937-252-3200. Thank you! Marlise


Dryer Fix




Review of Authorized Service

So happy with the repair! Steve diagnosed the problem over the phone, ordered parts, and came to the house a couple of days later to replace the computer in the dryer. Professional! Timely! Friendly!


Tim  R.

Tim R.

DISHWASHER KITCHENAID KDPE234GBS0 Replaced console. Checks ok; pckd up 1 W11162736 (console)

Near N Bechtle Ave, Springfield, OH 45504
Tim  R.

Tim R.

RANGE WHIRLPOOL WEG745H0FS0 "Need to burner caps and grates along with bases.; rqstng P&A on 1 W10256025 (burnr-head) and 2 W10256028 (burnr-head)s and 1 W10298664 (burnr-top) and 1 W10464795 (burnr-head) and 1 W10837262 (cap-burner) and 1 W10889160 (grate-kit), states that autho needed"

Near N Bechtle Ave, Springfield, OH 45504
Tim  R.

Tim R.

DISHWASHER BOSCH SHXM4AY55N/01 Replaced door latch. Checks ok.; ordrng 1 00630783(TSDN) (DOOR LATCH )

Near N Bechtle Ave, Springfield, OH 45504
Steve M.

Steve M.

WASHER SAMSUNG WA45H7000AW/A2 UE error. Unit will not spin out. Tub very looseNeeds updated shocks4 yrs old in laundry room; ordrd 4 DC97-05280W (DAMPER)s

Near Adlyn Rd, Springfield, OH 45505
Steve M.

Steve M.

RANGE - GAS FRIGIDAIRE n/a Oven will not heat needs new igniterPre-ordering parts for Wednesday part install ; ordrng 1 316489400 (ignitor (DAP))

Near Snyder Domer Rd, Springfield, OH 45502
Brad A.

Brad A.

DISHWASHER GE GDT625PGJ2WW "Installed new valve and main control, unit is working properly."

Near Maiden Ln, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new ice chute, unit is working properly."

Near Sunrise Dr, Springfield, OH 45502
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FPID2498SF4A Factory defect in door panel replaced front door skin

Near Saddlebrook Run, Springfield, OH 45502
Steve M.

Steve M.

REFRIGERATOR ULINE n/a Unit not cooling properly. Lots of dust build up on condenser. Unit needs to be removed and blown out.

Near Imperial Blvd, Springfield, OH 45503
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF26J7500SR/AA Upper fan noise. 22E error. Fan error. Installed heater clip and installed 117 mode for defrost issue; used 1 DA61-06796A (DRAIN CLIP) from stock

Near Plum Tree Ct, Springfield, OH 45503
Steve M.

Steve M.

RANGE GE JB450RK1SS Installed new switch and burner. Stove top is operating properly.

Near E County Line Rd, Springfield, OH 45502
Steve M.

Steve M.

DRYER SAMSUNG DV42H5200EF/A3 Unit has loud squeaking noise. Found seized idler pulley. Install new pulley. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock

Near W National Rd, Springfield, OH 45504
Steve M.

Steve M.

COOKTOP MAYTAG LFGF3027LWA Installed new igniter harness stove top is operating properly

Near W Possum Rd, Springfield, OH 45506
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.536323 "Checked temps in fridge under food jars. Customer had thermometer sitting on shelf not accurate. Quick temp check 42. Doors had been opened,"

Near Cattail Pt, Springfield, OH 45502
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Cleaned water valve line set. Unit filling with water properly.If problem persists a new water valve will need to be ordered

Near Springfield Xenia Rd, Springfield, OH 45506
Brad A.

Brad A.

DRYER WHIRLPOOL WED8500SR0 "Found heating element open, ordered new element.; ordrng 1 WP8544771 (element)"

Near Darien Ln, Springfield, OH 45505
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RS22HDHPNSR/AA "Found unit not cooling, compressor, evaporator fan, and condenser fan are not functioning, ordered main control board.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD)"

Near N Tanglewood Dr, Springfield, OH 45504
Brad A.

Brad A.

RANGE ELECTROLUX UNKNOWN "Customer claims when they set the unit to bake, periodically the unit will turn off and all of the lights will blink. They have to set it to bake again. The model number is not readable on the tag. Talked to Anthony with home buyers, they are researching the unit to try to find the model number. Will give us info when they find it. Collected 100.00 deductible."

Near Tollhouse Rd, Springfield, OH 45504
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFU14F2QWG Installed new thermostat and die dryer and recharge system

Near Old Mill Rd, Springfield, OH 45502
Tim  R.

Tim R.

ICEMAKER FRIGIDAIRE FFHB2750TD5 Replaced icemaker assembley. Checks ok.; pckd up 1 243297609 (ICEMAKER)

Near N Bechtle Ave, Springfield, OH 45504
Steve M.

Steve M.

REFRIGERATOR ULINE n/a Installed new communications cable from control to rear of unit.

Near Imperial Blvd, Springfield, OH 45503
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFU14F2QWP Installed new dryer filter compressor and repaired leak on condenser line and checks OK

Near N Jackson St, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new defrost thermostat, heater, control and cover, unit checks ok."

Near California Ave, Springfield, OH 45505
Steve M.

Steve M.

RANGE FRIGIDAIRE FEF377CFSD Display is out on oven control. Part is in NLA since 2013FR5303935107. $250 20 yrs old in kitchen259542649253 auth code; ordrng 1 FR5303935107 (DISPLAY BOARD. (NLA) 2013)

Near Old Columbus Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8500DR0 "Found unit working properly, customer is complaint that unit is draining to fast causing water to fill up his sink, which is shared with the washer. Drain line does not give sufficient space for water to drain from unit. Advised customer to have a plumber check plumbing."

Near Haverhill St, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found water leaking from dispenser, needs new ice chute. Ordered ice chute.; ordrng 1 W10919724 (ICE CHUTE)"

Near Sunrise Dr, Springfield, OH 45502
Brad A.

Brad A.

DISHWASHER GE GDT625PGJ2WW "Found no voltage coming to water valve, unit will not fill, ordered water valve and main control. Located in the kitchen, manufactured 1/2017; rqstng P&A on 1 WD15X24213 (WATER VALVE) and 1 WD21X24798"

Near Maiden Ln, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR BOSCH B21CT80SNS/02 "Found icemaker not cycling properly, ordered new icemaker; ordrng 1 UNKNOWN (ICE MAKER)"

Near Forest Edge Ave, Springfield, OH 45503
Brad A.

Brad A.

DRYER WHIRLPOOL WED8500SR0 "Please mail customer receipt, installed new element, unit is heating properly."

Near Darien Ln, Springfield, OH 45505
Brad A.

Brad A.

FREEZER FRIGIDAIRE FFFU14F2QWG "Found unit not coming on, found cold control not allowing voltage through, got voltage through, compressor and fan running with no frost, needs dye filter to check for leaks.; rqstng P&A on 1 5304513033 (THERMOSTAT) and 1 UNKNOWN (DYE FILTER)"

Near Old Mill Rd, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found back wall frozen, needs ff evaporator cover, heater, defrost thermostat, main control board. ; rqstng P&A on 1 UNKNOWN (DEFROST THERMOSTAT ) and 1 UNKNOWN (HEATER) and 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (FF EVAPORATOR COVER )"

Near California Ave, Springfield, OH 45505
Tim  R.

Tim R.

UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWG Replaced freezer fan. Checks ok.; pckd up 1 297250000 (motor)

Near N Bechtle Ave, Springfield, OH 45504
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced leaking valve. Ok; pckd up 1 W11043013 (valve)

Near N Bechtle Ave, Springfield, OH 45504
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT549SZDW00 Refrigerator door is not sealing properly. Removed and reversed gasket apply heat to ensure a good seal. Doors closing and sealed

Near Wabash Ct, Springfield, OH 45503
Steve M.

Steve M.

DRYER WHIRLPOOL WHD5090GW0 Installed main control dryer is now running

Near Victory Dr, Springfield, OH 45505
Steve M.

Steve M.

REFRIGERATOR ULINE n/a Need comm cable; saved tckt

Near Imperial Blvd, Springfield, OH 45503
Steve M.

Steve M.

WASHER MAYTAG MVWC200BW0 "Unit has shifter faults. Needs cam and shifter. ; used 1 W10006355 (ACTUATOR), and 1 W10721967 (SPLUTCH) from stock"

Near Old Mill Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5000DW Found water valve not opening with proper voltage applied. Installed new water valve. Unit checks ok. Please mail receipt to customer.; used 1 W10683603 (TS) (WATER VALVE) from stock

Near Qu Wood Rd, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RS22HDHPNSR/AA "Installed new main board, unit is cooling properly. All operations test ok."

Near N Tanglewood Dr, Springfield, OH 45504
Brad A.

Brad A.

FREEZER FRIGIDAIRE FFFU14F2QWP "Found unit not cooling, no frost pattern on evaporator, needs dye filter and compressor.; rqstng P&A on 1 297414056 (COMPRESSOR) and 1 UNKNOWN (DYE FILTER)"

Near N Jackson St, Springfield, OH 45504