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for Springfield, OH
Great customer service guy
Janie - Springfield, OH
Nice guy came out
Donna - Springfield, OH
Great service. Nice serviceman.
Karen - Springfield, OH
Mary - Springfield, OH
Tech was very nice did a wonderful job getting it fixed
Pro-active thinking and great service
Paul - Springfield, OH
Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.
Susan - Springfield, OH
We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.
Great service and no complaints
Catherine - Springfield, OH
Deborah - Springfield, OH
Not so happy with service.
Warren - Springfield, OH
Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.
Nancy - Springfield, OH
very helpful young man Jason
Mary - Springfield, OH
Todd - Springfield, OH
Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.
Mark - Springfield, OH
Everything was done in a very professional way, Very quick and mannerly.
Jeff - Springfield, OH
Susan - Springfield, OH
After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.
Proffitt - Springfield, OH
Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience
Missy - Springfield, OH
Great professional service provided for repair of refrigerator and dishwasher.
Robert - Springfield, OH
Very satisfied with service provided
Robert - Springfield, OH
ge warraty great job
James - Springfield, OH
would use this place for next service and steve was great
Gallagher - Springfield, OH
I received wonderful service.
Sandra - Springfield, OH
Service was set up and done quickly and Kevin was very professional and courteous.
Gallagher - Springfield, OH
Great service experience and follow-up after the service was completed.
Oda - Springfield, OH
Steve was prompt, courteous, and extremely knowledgeable. Fixed my dryer in less than 30 minutes.
Adam - Springfield, OH
Corvin - Springfield, OH
Steve was very polite and informative. He showed great knowledge of my dishwasher I would have no problem having him service my other appliances
Sandy - Springfield, OH
Steve quickly identified the problem with my dryer and got right to work fixing it. Since he had to disassemble the dryer, he cleaned the inside completely with his shop vac. He replaced the part and quickly reassembled the dryer. After checking that the dryer was working properly, he cleaned up my laundry room as if he wasn’t even there. Steve was very pleasant, very competent and I will definitely request Steve for any future appliance repairs. Thank you, Steve!
Larry - Springfield, OH
Steve the tech was very helpful
WASHER GE GTW330ASK1WW Unit has lots of overflow error codes and off balance code. Found obstruction in pressure hose. Cleared problem. If washer acts up agai a main control will need to be ordered.1.5 yrs old in laundry room
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Refrigerator side is freezing and froze and busted the water filter due to faulty damper assembly; ordrd 1 242303001 (DAMPER)
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Unit is not cooling. Compressor is running. Unit has zero frost on evap. Need dye drier installed. Transfer to A15 ; ordrng 1 XXX (DYE DRIER)
DISHWASHER BOSCH SHE863WF5N/01 "Installed new drain pump, unit is draining properly. Checks ok."
REFRIGERATOR SAMSUNG RS263TDBP/XAA "Found ff evaporator frozen soli, needs new ff evaporator fan, defrost heater and thermostat, and control board. Found dispenser distorted, needs new dispenser display.; rqstng P&A on 1 UNKNOWN (DISPENSER DISPLAY) and 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (FF EVAPORATOR COVER) and 1 UNKNOWN (FF HEATER) and 1 UNKNOWN (DEFROST THERMOSTAT FF), states that autho needed"
HOME LAUNDRY ELE MAYTAG MVWB835DW0 "Found unit will not power on, ordered main control and user interface. Located in the laundry room. Manufactured 8/2016; rqstng P&A on 1 W10861510 (USER INTERFACE) and 1 W11100602 (MAIN CONTROL)"
DISHWASHER BOSCH SHE863WF5N/01 Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 UNKNOWN (DRAIN PUMP)
DISHWASHER KENMORE 363.153221 "75.00 deductible collected.Unit will not fill, drain, or wash, needs timer and motor.Located in the kitchen, manufactured 2005; rqstng P&A on 1 UNKNOWN (TIMER ) and 1 UNKNOWN (MOTOR)"
WALL OVEN FRIGIDAIRE FGEW3065PFD Unit will not turn on. Unit has 240 volts. Found Lowe’s installation installed a broken wire nut in junction box. Replaced wire nut tightened connections. Unit operating properly. Unit 3 yrs old in kitchen
WALL OVEN WESTINGHOUSE OLA-17-8 Door hinges are broken Unit about 55yrs old. Pts NLAKendra putting unit in replacement options
REFRIGERATOR AMANA BX20RW Unit not cooling. No frost pattern. Unit has a SS issue and is R12 refrigeraant. Cannot service. 25-30 yrs old In kitchen. Called HBW 323545321251 Robert
REFRIGERATOR FRIGIDAIRE FFHT1425VV "Customer was sent replacement freezer door, installed new door, unit checks ok."
WASHER LG WT5070CW "Found unit will not power on, needs new main control. Customer does not want to repair."
WALL OVEN KITCHEN AID GBS307PRS01 "Found thermal overload open, installed new overload, unit checks ok."
REFRIGERATOR FRIGIDAIRE FFTR2021TW1 "Found both door gaskets split, not sealing properly, installed new gaskets, unit checks ok."
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed new pantry door, user interface, and harness. Unit checks ok."
DISHWASHER SAMSUNG DMR77LHS Door will not stay latched shut. Found worn keeper on latch assembly installed new latch. Unit operating ok.; ordrng 1 DD81-02132A (DOOR SWITCH (TS))
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Austin @ whirlpool techline. No additional parts to correct issue. Installed part is correct along with installation Jason @ Lowe’s updated file and putting work order in for review.
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit leaking water underneath refrigerator from icemaker fill tube. Faulty seal on water valve to icemaker water line. Replaced water valve checked for leaks and no signs of any water. ; used 1 242252702 (VALVE) from stock
REFRIGERATOR KENMORE 596.628242 "Unit is not defrosting. Found open heater circuit, def timer checks ok. Installed new defrost heater and bimetallic. Unit is operating ok."
WASHER MAYTAG MVWC555DW0 "Installed new hub and impeller, unit checks ok."
WASHER MAYTAG MVWC555DW0 "Deductible 100 Collected.Found hub and washplate warn out, not spinning properly. Ordered washplate and hub kit. Located in the basement, manufactured 7/2105; ordrng 1 W10528947 (HUB) and 1 W10902814 (IMPELLER )"
DRYER HOTPOINT HTDX100EM7WW "Installed new timer and knob, unit checks ok."
DISHWASHER GE GDF520PGD0WW Leak coming from dishwasher area. No signs of fault with dishwasher. Found dishwasher drain line without a loop may be cause of backup in dishwasher. removed and Cleaned float assembly and recommended cleaners for calcium build up.
REFRIGERATOR KENMORE 596.628242 Unit not defrosting. Previously service and timer was installed. Defrost circuit is open. Unit needs to be thawed for 24 hours with doors open prior to being repaired15 yrs old in kitchen ; ordrd 1 12001937 (thermostat) and 1 WP67002135 (heater- de)
DRYER SAMSUNG DV210AEW/XAA "Found element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
WASHER SAMSUNG WF42H5200AW/A2 Screen scrolling. Unit not filling properly. Found anti siphon plug jammed. Corrected issue. Unit operating properly.4.5 yrs old in laundry area
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Icemaker not working. Unit does not have an icemaker. The refrigerator is new to her. Only charged customer our normal service trip and home buyers warranty ticket needs to be canceled
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA "Installed new evaporator cover, unit checks ok."
REFRIGERATOR WHIRLPOOL WRF736SDAB13 "Installed new separator and gaskets, unit checks ok."
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Found filter housing not allowing filter to be removed due to casing out of place. Removed filter adjusted casing and installed new filter. Unit checks ok.
REFRIGERATOR SAMSUNG RF268ABRS/XAA "Found icemaker in freezer section broken, installed new icemaker, checks ok.; used 1 DA97-07603B (IMK) from stock"
DISHWASHER WHIRLPOOL GU2400XTPS6 Deductible 100 collectedFound water line coming to the unit not supplying sufficient water pressure to fill unit properly. Informed customer to have water line and saddle valve replaced. Told customer that I turned water line going to unit off due to slow leak in there copper line.
REFRIGERATOR FRIGIDAIRE FFHS2311PFEA "Found no frost pattern on evaporator, unit has refrigerant leak. Needs dye filter and compressor. Customer considering repair."
WASHER WHIRLPOOL WFW95HEDW0 "Installed new water valve and dispenser, unit checks ok."
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Found evaporator fan not turning on back cover. Ordered new ff evaporator cover.; ordrng 1 DA97-12608A (EVAPORATOR COVER FF)
REFRIGERATOR FRIGIDAIRE FFHB2750TD "Found fill tube frozen, installed new fill tube with tape applied, unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Found cold control connector loose not allowing compressor to come on, reconnected control securely. Unit is cooling properly."
WASHER WHIRLPOOL WFW95HEDW0 "Found water valve not dispensing properly, ordered new valve.; ordrng 1 WPW10435242 (WATER VALVE)"
DRYER HOTPOINT HTDX100EM7WW "Found timer not advancing properly, found knob not able to turn timer due to crack.; ordrng 1 WE1M652 (KNOB ) and 1 WE4M532 (TIMER)"