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Local Reviews
for Springfield, OH

Authorized Service Rated 4.8 out of 5 stars based on 41 customer reviews

Map of Springfield, OH

Impressive service!




Review of Authorized Service


Map of Springfield, OH

Dishwasher




Review of Authorized Service


Map of Springfield, OH

Great service




Review of Authorized Service

Very professional!


Map of Springfield, OH

Great customer service guy




Review of Authorized Service

Nice guy came out


Map of Springfield, OH

Donna




Review of Authorized Service

Great service. Nice serviceman.


Map of Springfield, OH

satisfied customer




Review of Authorized Service


Map of Springfield, OH

Great Services!




Review of Authorized Service

Tech was very nice did a wonderful job getting it fixed


Map of Springfield, OH

Pro-active thinking and great service




Review of Authorized Service

Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.


Map of Springfield, OH

Great service




Review of Authorized Service

We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.


Map of Springfield, OH

Great service and no complaints




Review of Authorized Service


Great technician




Review of Authorized Service


Not so happy with service.




Review of Authorized Service

Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.


Mrs




Review of Authorized Service


very helpful young man Jason




Review of Authorized Service


Great Service




Review of Authorized Service

Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.


Great service




Review of Authorized Service

Everything was done in a very professional way, Very quick and mannerly.


Jeff




Review of Authorized Service


Excellent Service!




Review of Authorized Service

After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.


Would Recommend




Review of Authorized Service

Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience


Awesome Service




Review of Authorized Service


Great professional service provided for repair of refrigerator and dishwasher.




Review of Authorized Service

Very satisfied with service provided


Bob




Review of Authorized Service

Professional technician


ge warraty great job




Review of Authorized Service

would use this place for next service and steve was great


Dan




Review of Authorized Service

Great job!


I received wonderful service.




Review of Authorized Service

Service was set up and done quickly and Kevin was very professional and courteous.


Dan




Review of Authorized Service

Great service experience and follow-up after the service was completed.


John




Review of Authorized Service

Steve was prompt, courteous, and extremely knowledgeable. Fixed my dryer in less than 30 minutes.


Great service




Review of Authorized Service


Brad A.

Brad A.

REFRIGERATOR KENMORE 253.734623 "Found unit not going into defrost properly. Ordered timer, heater, and thermostat.; ordrng 1 UNKNOWN (DEFROST HEATER) and 1 UNKNOWN (DEFROST TIMER) and 1 UNKNOWN (DEFROST THERMOSTAT )"

Near Greenoak Ct, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR KITCHEN AID KRFC704FSS00 Found icemaker was not the correct part number. Reordered icemaker.; ordrng 1 W10908391 (icemaker (PW))

Near Shrine Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER LG WM2501HVA Customer did not answer phone or door.; saved tckt

Near Crabill Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER SAMSUNG WF45M5500AZ/A5 "Found display does not come on, ordered main board and user interface.; ordrng 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (USER INTERFACE)"

Near E Cecil St, Springfield, OH 45503
Brad A.

Brad A.

MICROWAVE OVEN LG LMV2031SW/00 Installed new control board and fan. Unit checks ok.

Near Winding Trail, Springfield, OH 45503
Brad A.

Brad A.

DRYER SAMSUNG DV400EWHDWR/AA "Found idler pulley squealing, Installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Stanton Ave, Springfield, OH 45503
Brad A.

Brad A.

FREEZER FRIGIDAIRE FFFH17F2QWA Found thermostat not sending voltage to timer. Installed new thermostat. Unit checks ok.; used 1 5304523033 (THERMOSTAT /TS) from stock

Near Old Clifton Rd, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed new ice maker, ice bucket, main PCB, drain hose, bracket and clips. Unit checks ok."

Near Evans Ave, Springfield, OH 45504
Brad A.

Brad A.

WASHER MAYTAG MVWC565FW0 "Found unit will not power on, found gearcase leaking oil, ordered control, gearcase, and hub. Located in the laundry room, manufactured 12/2016; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec)"

Near Ogden Rd, Springfield, OH 45503
Brad A.

Brad A.

WASHER LG WM2501HVA "100 deductible collected. Found rotor stripped, not spinning properly. Found heater assembly not heating water properly. Ordered rotor and heater assembly. Located in the laundry room. Manufactured 3/2010; rqstng P&A on 1 UNKNOWN (ROTOR)"

Near Crabill Rd, Springfield, OH 45502
Brad A.

Brad A.

DRYER SAMSUNG DV48J7770EP "Found idler pulley making squealing noise, installed new pulley. Unit checks OK.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Duquesne Dr, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG298AAPN/XAA "Found no frost pattern on evaporator, unit has refrigerant leak, customer does not want to repair."

Near Ryan Ct, Springfield, OH 45503
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8500DR0 "Customer claims water backs up into sink when using deep water cycle on unit. Tested drain pump. Pump is working properly. Informed customer that a plumber is needed to change the drain set up, to properly handle the flow of water from the washer."

Near Haverhill St, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR KITCHEN AID KRFC704FSS00 "Found icemaker not cycling properly, ordered icemaker and main control. Located in the kitchen. Manufactured 8/2017; rqstng P&A on 1 W10908391 (icemaker) and 1 W11333076 (CONTROL)"

Near Shrine Rd, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR LG LFXS26973D/00 Installed new dispenser paddle switch. Unit checks ok.

Near E Euclid Ave, Springfield, OH 45505
Brad A.

Brad A.

DISHWASHER GE GDF520PGD4CC "Found unit leaking, found tub seal out of place not sealing properly. Seated seal into tub properly. Unit checks ok."

Near Westmont Dr, Springfield, OH 45503
Brad A.

Brad A.

DRYER SAMSUNG DVE50M7450W "Found element open, installed new element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"

Near Caldwell St, Springfield, OH 45503
Brad A.

Brad A.

DISHWASHER SAMSUNG DMT800RHS/XAA Found unit will not power on with proper voltage applied. Customer does not want to repair.

Near W Jackson Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER MAYTAG MVWB850YW0 "Installed new drain pump, unit is working properly."

Near Pine Tree Pl, Springfield, OH 45504
Brad A.

Brad A.

RANGE CROSLEY CRE3860QWA "Found two burner sockets loose, not making good contact with burners. Needs new burner sockets. The parts needed are NLA. Called BMS, talked to Kathy, to inform them that we cannot get parts to complete the repair."

Near S Fountain Ave, Springfield, OH 45506
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley seized up, not spinning. Installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Dellwood Dr, Springfield, OH 45505
Brad A.

Brad A.

DRYER WHIRLPOOL WED4815EW1 Installed new element and timer. Unit is working properly.

Near Amarillo Ave, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR LG LFXS26973D/00 "Found dispenser paddle switch shorted, allowing ice and water to dispense constantly. Needs new dispenser paddle switch. Ordered switch.; ordrng 1 UNKNOWN (DISPENSER PADDLE SWITCH)"

Near E Euclid Ave, Springfield, OH 45505
Brad A.

Brad A.

REFRIGERATOR MAYTAG MSD2957DEQ "Installed new icemaker and water valve, unit checks ok."

Near Old Columbus Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER SAMSUNG WF42H5200AF/A2 "Found one shock not connected properly, causing unit to go out of balance, connected shock securely. Unit checks ok."

Near Ridge Rd, Springfield, OH 45502
Brad A.

Brad A.

RESIDENTIAL REFR FRIGIDAIRE FGHB2868TF Found ice tray fill line frozen up. Installed new fill line kit. Icemaker is working properly. Unit checks OK.; used 1 5303918860 (

Near Saddlebrook Run, Springfield, OH 45502
Brad A.

Brad A.

WASHER MAYTAG MVWB765FW1 Found transmission making loud noise. Needs new transmission. Customer does not want to repair.

Near Old Clifton Rd, Springfield, OH 45502
Brad A.

Brad A.

MICROWAVE FRIGIDAIRE FGMV175QFA "Found unit blowing fuses, talked to Techline, spoke to Paul, was advised to replace magnetron and transformer. Ordered magnetron and transformer. Located in the kitchen, manufactured 8/2016; rqstng P&A on 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer), states that autho needed"

Near Adlyn Rd, Springfield, OH 45505
Brad A.

Brad A.

DRYER WHIRLPOOL WED4815EW1 "Found element open, found timer not advancing. Ordered timer and element.; ordrng 1 279838 (element,heater) and 1 WPW10185982 (timer)"

Near Amarillo Ave, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new ICEMAKER service kit, unit checks ok."

Near S Broadmoor Blvd, Springfield, OH 45504
Brad A.

Brad A.

WASHER MAYTAG MVWB850YW0 Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 WPW10409079 (pump-water)

Near Pine Tree Pl, Springfield, OH 45504
Brad A.

Brad A.

RANGE SAMSUNG NX58K7850SS/AA "Found display distorted, ordered new control and display. Located in the kitchen, manufactured 2/2016; rqstng P&A on 1 UNKNOWN (DISPLAY) and 1 UNKNOWN (MAIN CONTROL)"

Near Evans Ave, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR MAYTAG MSD2957DEQ "Found icemaker not cycling properly. Ordered icemaker and water valve.; ordrng 1 61005626 (valve,water) and 1 D7824706Q (ice maker)"

Near Old Columbus Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER HAIER HLPW028BXW "Found drain pump not turning with proper voltage applied. Talked to Betsy at BMS, let her know that the drain pump is not available to replace."

Near Dayton Springfield Rd, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR KITCHENAID KRFF300ESS01 "Found drain line clogged, installed new drain kit. Unit is working properly."

Near Hornwood Dr, Springfield, OH 45504
Steve M.

Steve M.

WASHER LG WT5001CW Unit has power and will not turn on. Lid is locked and cannot open--Customer declined repair

Near Hiser Ave, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28JBEDBSR "Found icemaker frozen up, ordered ICEMAKER service kit. Located in the kitchen, manufactured 4/2017; rqstng P&A on 1 DA82-02675A (ICEMAKER SERVICE KIT), states that autho needed"

Near S Broadmoor Blvd, Springfield, OH 45504
Brad A.

Brad A.

MICROWAVE OVEN LG LMV2031SW/00 Found cooling fan not turning properly. Ordered fan motor and control.; ordrng 1 UNKNOWN (COOLING FAN MOTOR) and 1 UNKNOWN (CONTROL BOARD)

Near Winding Trail, Springfield, OH 45503
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW0 Unit operating properly.

Near Willow Dale Rd, Springfield, OH 45502
Brad A.

Brad A.

DRYER ROPER RED4516FW0 "Found rollers making noise, installed new roller kit. Unit checks ok.; used 1 349241T (ROLLER KIT) from stock"

Near W Parkwood Ave, Springfield, OH 45506