Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Springfield, OH

Authorized Service Rated 4.9 out of 5 stars based on 67 customer reviews

Map of Springfield, OH

Nancy




Review of Authorized Service

Great service


Map of Springfield, OH

Prompt and efficient service!




Review of Authorized Service

I have always been very pleased with the quality of the service provided by Authorized Service.


Map of Springfield, OH

Karen




Review of Authorized Service

Tech was very knowledgeable and very personable


Map of Springfield, OH

Great service.




Review of Authorized Service


Map of Springfield, OH

Great service




Review of Authorized Service

Very knowledgeable


Map of Springfield, OH

Great service!!




Review of Authorized Service

Professional service, quick, on time. Great!!


Map of Springfield, OH

Great service, friendly and explained the problem. Repaired our freezer and ice maker in short order




Review of Authorized Service

Received a courtesy call prior to his arrival, he was professional and adhered to all safety protocol for Covid19.


Map of Springfield, OH

Great job




Review of Authorized Service

Steve did a great job in the initial visit of diagnosing. Within two days the part was in and he came back to make the repair. He was efficient and effective and I really appreciated his professionalism.


Map of Springfield, OH

Mary




Review of Authorized Service


Map of Springfield, OH

Bill




Review of Authorized Service

He was very nice and professional. Did a good job


April




Review of Authorized Service

He checked it all and made sure it was working


Technician was courteous, efficient, came prepared




Review of Authorized Service


Great service!




Review of Authorized Service

Brad was respectful and pleasant, all while maintaining the current precautions to prevent the spread of the corona virus. He spotted the problem quickly and took care of it the first time.


Ron




Review of Authorized Service

Steve has been to my home twice over last several months resolving two different issues. Steve is both courteous and takes pride in his job! True professional...


Great




Review of Authorized Service

Very helpful and would highly recommend


So far so good




Review of Authorized Service


Very helpful




Review of Authorized Service

Brad worked with my time availability & I greatly appreciated that. Friendly and knowledgeable.


Stephen




Review of Authorized Service

Very pleased with Brad's service and demeanor. Thank you


Customer




Review of Authorized Service

Service Tech was excellent!!!!!


Good service.




Review of Authorized Service

Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.


Great Service




Review of Authorized Service

Went the extra mile to get the job done right!!!


Great




Review of Authorized Service

The best help ever! Very kind and personable also completed the repair of my dryer quickly and efficiently. I would call him if I ever have an appliance problem again


Very good service from Brad




Review of Authorized Service

While Brad gave great service, my bill was $298. I understand the $84.50 service call but still a little over $200 was a little pricey for a part and 45 minutes of labor. Again, Brad did a great job and glad to have fixed.


Great service




Review of Authorized Service

service technician was excellent


Great Service




Review of Authorized Service


Good customer service




Review of Authorized Service

We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.


Impressive service!




Review of Authorized Service


Dishwasher




Review of Authorized Service


Brad A.

Brad A.

WASHER LG WT5070CW "Found transmission making loud noise, unit will not shift properly, washplate is loose. Needs washplate and transmission. Customer considering repair."

Near Manete St, Springfield, OH 45502
Brad A.

Brad A.

DRYER SAMSUNG DV409AEW/XAA "Found idler pulley broken, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Old Springfield Rd, Springfield, OH 45502
Brad A.

Brad A.

RANGE FRIGIDAIRE FGEH3047VFA "Found unit turning off during bake cycle. Called Techline, talked to Frank, they suggested replacing control and duct assembly. Ordered control and duct assembly.; ordrng 1 5304522591 (DUCT ASSEMBLY) and 1 5304523364 (CONTROL)"

Near S Tecumseh Rd, Springfield, OH 45502
Steve M.

Steve M.

DRYER WHIRLPOOL WED9400SW2 Unit is noisy during operation due to bad bearing in belt tensioner. Replaced pulley assembly. Unit operating ok.; used 1 W10837240 (BRACKET) from stock

Near Ventura Ave, Springfield, OH 45503
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Damper assembly repair. Actuator arm adjust,ent out of place. Rehooked arm into motor assembly. Unit operating properly. If problem persists in 5e future. Recommend damper assembly"

Near Dorothy Layne, Springfield, OH 45505
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Found air in lower icemaker line. Test cycled and reset controls. Unit operating ok

Near Amarillo Ave, Springfield, OH 45503
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker is completely frozen over. Can not remove icebucket. Water pressure is less than half. Water pressure needs fixed prior to performing any repair. Need to be able to dispense 2 cups of water in less than 20 secondsNov 18 built

Near Broadview Dr, Springfield, OH 45505
Shaun S.

Shaun S.

OVEN KITCHEN AID KSEG700ESS1 Unit needs new convection fan motor and was sent cooling fan motor; ordrng 1 W11414552 (CONVECTION MOTOR )

Near N Broadmoor Blvd, Springfield, OH 45504
Steve M.

Steve M.

DISHWASHER BOSCH SHXM4AY55N/26 Unit will not power on due to loose connection in junction box

Near E Northern Ave, Springfield, OH 45503
Steve M.

Steve M.

DRYER SAMSUNG DV48J7770GW/A2 "Installed new drum support rollers and idler pulley. Both units were seized causing loud squealing noise; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"

Near Mechanicsburg Rd, Springfield, OH 45502
Shaun S.

Shaun S.

WASHER GE GTW460ASJ8WW "Upon arrival could not duplicate noise customer was hearing tried running cycle and also rinse and spin cycle, no noise present at this time, tested with customer present"

Near Mavor St, Springfield, OH 45505
Shaun S.

Shaun S.

HOME LAUNDRY ELE GENERAL ELECTRIC GTW330ASK1WW "Upon arrival after testing, found unit also has a defective drain pump, contacted NEW and spoke to tech support Steven and was told that unit is now being put into options for replacement"

Near Lafayette Ave, Springfield, OH 45505
Shaun S.

Shaun S.

DRYER MAYTAG MEDB835DW3 "Upon arrival found that heat relay on board is out, not producing power to heating element for unit to heat properly ; ordrng 1 BOARD"

Near Willoughby Ave, Springfield, OH 45502
Shaun S.

Shaun S.

OVEN KITCHEN AID KSEG700ESS1 "Found unit giving, F8E0 fan running up to speed, convection motor needs changed ; ordrng 1 BLADE and 1 CONVENTIONMOTOR"

Near N Broadmoor Blvd, Springfield, OH 45504
Shaun S.

Shaun S.

DRYER MAYTAG MEDB765FW0 "Upon arrival found that unit is heating, tumbling, and has good air flow out of vent line, customer stated he is washing and drying mixed loads when he fines issue with unit, explained to customer what he needs to do as far as washing and drying likes articles of clothing, unit checks ok"

Near W John St, Springfield, OH 45506
Steve M.

Steve M.

REFRIGERATOR GE GYE22HSKBSS Customers copper waterline to refrigerator is leaking behind unit dripping into the basement. Advise customer to call a plumber

Near Noel Dr, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new icemaker. Unit checks ok.

Near Amarillo Ave, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE GLHS68EJQ0 "Installed new ice container assembly, unit checks ok."

Near Leon Ln, Springfield, OH 45502
Brad A.

Brad A.

DRYER MAYTAG MED5500FW "Found pulley making squealing noise, installed new pulley. Unit checks ok.; used 1 279640 (PULLEY) from stock"

Near W John St, Springfield, OH 45506
Brad A.

Brad A.

WASHER LG WT7100CW.ABWETUS "Found lid lock not locking properly, connector at main control was not making contact, repaired connection. Unit is working properly."

Near Eastham St, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE GLHS68EJQ0 "Ice container not dispensing ice properly, ordered container assembly.; ordrng 1 241860801 (ice container assy)"

Near Leon Ln, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 Da97-07603b (ICEMAKER)"

Near Amarillo Ave, Springfield, OH 45503
Brad A.

Brad A.

OVEN FRIGIDAIRE FEF366AWA "Installed new timer, overlay, and probe, unit checks ok."

Near Burt St, Springfield, OH 45505
Brad A.

Brad A.

HOME LAUNDRY ELE GENERAL ELECTRIC GTW330ASK1WW "Found transmission leaking oil, found motor not turning properly, diagnostic mode will not respond properly. Ordered control, transmission, motor, belt. Located in the basement, manufactured 6/2017.; rqstng P&A on 1 WH01X24697 (washing machine driv) and 1 WH22X29556 (CONTROL) and 1 WH38X27335 (platform trans asm k) and 1 WH49X25376 (washing machine 1/3)"

Near Lafayette Ave, Springfield, OH 45505
Brad A.

Brad A.

DISHWASHER KITCHENAID KUDI01TJBL0 "Found spray arms cracked allowing water to leak out of tub, needs new upper and lower spray arms and tub seal. Ordered arms and seal. ; ordrng 1 W10320510 (arm-spray) and 1 W10542314 (door seal) and 1 WP8535083 (arm-spray)"

Near Trenton Pl, Springfield, OH 45504
Brad A.

Brad A.

WASHER SAMSUNG WF42H5200AF/A2 "Found tub bearings worn, unit will not complete cycle due to going out of balance, needs inner tub, front outer tub, rear outer tub and mems sensor. located in the basement, manufactured 12/2015.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (TUB SEAL) and 1 UNKNOWN (MEMS SENSOR)"

Near Tamarack Ave, Springfield, OH 45502
Brad A.

Brad A.

MICROWAVE KITCHEN AID KBMS1454RSS-0 "Found display distorted, found some of the buttons do not function on the user interface. Needs display and switch membrane. Located in the kitchen, manufactured 2006.; rqstng P&A on 1 8205667 (SWITCH MEMBRANE ) and 1 W10124269 (cntrl-elec), states that autho needed"

Near Willow Dale Rd, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed led modules, unit checks ok."

Near Kay Ave, Springfield, OH 45502
Steve M.

Steve M.

REFRIG/SIDE-BY-S GE GSH25JSTASS Installed new control and defrost sensor

Near Sullivan Ave, Springfield, OH 45502
Steve M.

Steve M.

DRYER WHIRLPOOL WED9550WW1 Unit stopped running again. Found defective thermal fuse ; used 1 3392519 (FUSE (PW)) from stock

Near Middle Urbana Rd, Springfield, OH 45503
Brad A.

Brad A.

WASHER GENERAL ELECTRIC WDRR2500K1WW "Installed new coupler and agitator, unit checks ok."

Near Sintz Rd, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR BOSCH B36CT80SNS/03 Installed new tank and crossed water lines coming from tank. Unit is working properly.

Near Mallard Ave, Springfield, OH 45503
Brad A.

Brad A.

WASHER LG WT4801CW "Installed new washplate, unit checks ok."

Near Rhea Ln, Springfield, OH 45502
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1821TS2 Unit has a refrigerant leak internal in the cabinet that is non repairable called AHS-Ashley-

Near Knickerbocker Ave, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR HAIER HA10TG21SW "Customer claims the unit has a chemical smell, all operations test ok. Unit is cooling properly. No refrigerant leak."

Near N Burnett Rd, Springfield, OH 45503
Brad A.

Brad A.

OVEN FRIGIDAIRE FEF366AWA "Found unit not holding proper temperatures during bake cycle. Ordered control, probe and overlay. Located in the kitchen, manufactured 2011.; rqstng P&A on 1 316207522 (clock/timer) and 1 316217008 (TEMP PROBE) and 1 316220805 (overlay)"

Near Burt St, Springfield, OH 45505
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found LED modules not coming on properly. Ordered new modules.; rqstng P&A on 1 W10695459 (module) and 1 W11239944 (module), states that autho needed"

Near Kay Ave, Springfield, OH 45502
Steve M.

Steve M.

WASHER MAYTAG MVWB865GW0 Inlet water temperature fault. Another service company in Springfield was just out at home and replace control boards and unhooked the washer. They hooked the hot and cold water up backwards. F3E2 error. Temperature fault

Near Memorial Dr, Springfield, OH 45505
Steve M.

Steve M.

REFRIG/SIDE-BY-S GE GSH25JSTASS "Refrigerator is not defrosting due to bad defrost circuit in the computer and sensor. Replacing board and thermistor; ordrd 1 WR55X10025 (sensor,temp ff) and 1 WR55X10942P (board asm main contr)"

Near Sullivan Ave, Springfield, OH 45502
Steve M.

Steve M.

OVEN GE JS750SF2SS Instructed customer on how to adjust internal temperature. 155.46

Near Signal Hill Rd, Springfield, OH 45504