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for Springfield, OH
April - Springfield, OH
He checked it all and made sure it was working
Technician was courteous, efficient, came prepared
Kevin - Springfield, OH
William - Springfield, OH
Brad was respectful and pleasant, all while maintaining the current precautions to prevent the spread of the corona virus. He spotted the problem quickly and took care of it the first time.
Ronald - Springfield, OH
Steve has been to my home twice over last several months resolving two different issues. Steve is both courteous and takes pride in his job! True professional...
Dave - Springfield, OH
Very helpful and would highly recommend
So far so good
Lora - Springfield, OH
Pontia - Springfield, OH
Brad worked with my time availability & I greatly appreciated that. Friendly and knowledgeable.
Sumner - Springfield, OH
Very pleased with Brad's service and demeanor. Thank you
Amy - Springfield, OH
Service Tech was excellent!!!!!
Ronald - Springfield, OH
Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.
Michael - Springfield, OH
Went the extra mile to get the job done right!!!
Sherry - Springfield, OH
The best help ever! Very kind and personable also completed the repair of my dryer quickly and efficiently. I would call him if I ever have an appliance problem again
Very good service from Brad
Bob - Springfield, OH
While Brad gave great service, my bill was $298. I understand the $84.50 service call but still a little over $200 was a little pricey for a part and 45 minutes of labor. Again, Brad did a great job and glad to have fixed.
Ed - Springfield, OH
service technician was excellent
Donald - Springfield, OH
Good customer service
Pamela - Springfield, OH
We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.
Annette - Springfield, OH
Margaret - Springfield, OH
Shelley - Springfield, OH
Great customer service guy
Janie - Springfield, OH
Nice guy came out
Donna - Springfield, OH
Great service. Nice serviceman.
Karen - Springfield, OH
Mary - Springfield, OH
Tech was very nice did a wonderful job getting it fixed
Pro-active thinking and great service
Paul - Springfield, OH
Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.
Susan - Springfield, OH
We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.
Great service and no complaints
Catherine - Springfield, OH
Deborah - Springfield, OH
Not so happy with service.
Warren - Springfield, OH
Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.
REFRIGERATOR WHIRLPOOL GD22DFXFW02 Installed new thermostat refrigerator is operating properly
DISHWASHER FRIGIDAIRE FPID2498SF4A Dishwasher is not properly installed. Countertop is too close to dishwasher cannot tilt unit backwards to ensure water is not coming out of the door customer will have to contact builder in order to get the unit properly installed so we can properly diagnose the situation; saved tckt
WASHER MAYTAG PAV2300AWW Customer completely tore machine apart. Cannot service.
REFRIGERATOR GE TFH22PRSAAA Installed new heater and def timer. Thawed unit out.
REFRIGERATOR FRIGIDAIRE LFHD2251TF7 Adjusted arm and checks ok
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed FF fan assy and sealed liner and checks ok
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed dye and recharged unit; used 1 W10143759 (DRIER FILTER) from stock
REFRIGERATOR WHIRLPOOL GD22DFXFW02 Thermostat is bad. Needs replaced.; ordrd 1 WP2198202 (thermostat)
MICROWAVE SAMSUNG ME20H705MSS Found magnetron not heating properly. Ordered magnetron.; ordrng 1 UNKNOWN (MAGNETRON)
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found ff evaporator cover not sealing properly, allowing ice to build up around fan. Needs new ff evaporator cover. Located in the kitchen, manufactured ; rqstng P&A on 1 UNKNOWN (FF EVAPORATOR COVER), states that autho needed"
DRYER MAYTAG MDE9206AYW InstaLed new blower wheel. Unit is running properly.
WASHER SAMSUNG WF42H5200AF/A2 "Found unit going off balance, causing it not to complete spin cycle. Found temperature sensor wires pulled out. Needs temperature sensor and front and rear dampers. Customer considering repair."
DRYER MAYTAG MDE9206AYW Installed new belt and timer. Found broken blower wheel. Needs replaced Shari ordering wheel; saved tckt
REFRIGERATOR FRIGIDAIRE FPCE21TFL0 "Unit was stuck in defrost. Cycled timer twice into defrost. Let it sit and it ran, it automatically came out of defrost. Told customer if it happened again we can order a new timer."
REFRIGERATOR GE TFH22PRSAAA "Found unit not defrosting properly, ordered heater and timer. ; ordrng 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new control and inverter box. Unit checks ok.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found FF door making noise when closing, found build up on hinge, cleaned hinge. Unit checks ok."
REFRIGERATOR KITCHENAID WRV986FDEM01 "Found main control not supplying properly to multiple components, unit needs new main control and inverter board. Located in the kitchen. Manufactured 10/2018.; rqstng P&A on 1 W10675033 (cntrl-elec) and 1 W11087200 (invrtr-box)"
MICROWAVE KITCHENAID KMHS120EBS2 "Found microwave glued to the wall, could not be removed for repair. Told customer that they will have to have the microwave cut away and removed from the wall to repair the unit.; saved tckt"
DRYER SAMSUNG DV350AEW/XAA03 Unit not heating at all. Installed new element ; used 1 DE486A (ELEMENT) from stock
DRYER MAYTAG MDE9206AYW Unit not running properly. Needs timer and new belt--15 yrs old in basement laundry area; rqstng P&A on 1 WP33001624 (timer. (MARCONE)) and 1 WP33002535 (belt (MARCONE))
MICROWAVE KITCHENAID KMHS120EBS2 "Unit will not come down, will need second man to remove microwave.; saved tckt"
LAUNDRY CENTER FRIGIDAIRE FLEB43RGS1 Dryer knob needs replaced. Cannot find any water leak. Completely filled washer let run and drain twice. Removed paneling prior to running can not duplicate issue
WASHER SAMSUNG WA40J3000AW/A2 Found dryer sheet stuck up inside of GEARCASE hub drive not allowing unit to shift into spin causing loud grinding noise
WASHER FRIGIDAIRE GLTF2940ES0 Unit not draining. Due to bra wire stuck in pump broke pump impeller ; used 1 137221600 (DRAIN PUMP) from stock
DISHWASHER FRIGIDAIRE FFBD2406NB4A "Installed harness, control, and latch, unit will still not start cycle properly, called Techline, talked to Michael, they suggested replacing the motor. Called Home Buyers, talked to Vonnie, they are sending the unit up for review, will let us know if they want to continue the repair within 48 hours.; saved tckt"
WASHER MAYTAG MVWB765FW0 "Found water valve not closing properly, installed new valve, unit checks ok.; used 1 W11165546 (WATER VALVE) from stock"
DISHWASHER FRIGIDAIRE FFID2426TD2A "Found door latch not closing properly, installed new latch, unit is working properly.; ordrng 1 5304516818 (DOOR LATCH (DN))"
DRYER SAMSUNG DV42H5000EW/A3 Unit not heating due to burnt heater element.; used 1 DE486A (ELEMENT) from stock
DISHWASHER MAYTAG DWU8860BAB Frame of dishwasher is bent causing tub to bow and door not aligning properly for seal to mesh with door properly. Leaking from both sides. Cannot repair
DISHWASHER LG LDS5811BB/01 "Found heating element open, needs new element. Customer considering repair."
DISHWASHER LG LDF7774ST "Found unit leaking due to suds, caused by dishwashing liquid. Removed excess water on leak sensor. Unit is working properly."
DISHWASHER FRIGIDAIRE FPID2498SF4A "Unit flashing error random codes. 888. Removed console assembly to find moisture on user interface. Sealed with silicone reinstalled test ran through test cycle,Unit operating ok"
WASHER SPEED QUEEN AWM372W2 Unit needs new top to hold lid bushings in place. Customer considering replacing the unit.
DISHWASHER FRIGIDAIRE FFBD2406NB4A "Installed new control board and switch assembly, unit will light up but will not start cycle, ordered control board (PW), door latch, and wire harness. ; rqstng P&A on 1 5304512731 (CONTROL (PW)) and 1 A00099902 (latch) and 1 UNKNOWN (WIRE HARNESS), states that autho needed"
WASHER SAMSUNG WF330ANB/XAA "Found inner tube shaft bent and wobbling in tub bearings. Needs new front and rear outer tub with bearings, needs new spin basket. Located in the laundry room. Manufactured 3/2010.; rqstng P&A on 1 UNKNOWN (REAR OUTER TUB ) and 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (TUB SEAL)"
REFRIGERATOR FRIGIDAIRE FFHB2750TD "Found ice maker fill tube frozen, installed new fill tube kit, unit checks ok.; used 1 5303918860 ("
WASHER MAYTAG MVWB765FW3 Could not get washer to start a cycle due to bad console board. Start button not responding. Once console was replaced unit would start and then display F5E1 lid lock error. Replaced lid lock. Unit is now working properly Marlin authorized PRQ1895662; used 1 W10619844 (LID LOCK) from stock
DRYER SAMSUNG DV45H7000EW/A2 "Found 2 rollers not spinning properly, found idler pulley squealing, installed new rollers and idler pulley, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
DRYER SAMSUNG DV45H7000EW/A2 Unit not heating due to open heater element. Unit heating ok now; used 1 DE486A (