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for Springfield, OH
Ronald - Springfield, OH
Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.
Michael - Springfield, OH
Went the extra mile to get the job done right!!!
Sherry - Springfield, OH
The best help ever! Very kind and personable also completed the repair of my dryer quickly and efficiently. I would call him if I ever have an appliance problem again
Very good service from Brad
Bob - Springfield, OH
While Brad gave great service, my bill was $298. I understand the $84.50 service call but still a little over $200 was a little pricey for a part and 45 minutes of labor. Again, Brad did a great job and glad to have fixed.
Ed - Springfield, OH
service technician was excellent
Donald - Springfield, OH
Good customer service
Pamela - Springfield, OH
We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.
Annette - Springfield, OH
Margaret - Springfield, OH
Shelley - Springfield, OH
Great customer service guy
Janie - Springfield, OH
Nice guy came out
Donna - Springfield, OH
Great service. Nice serviceman.
Karen - Springfield, OH
Mary - Springfield, OH
Tech was very nice did a wonderful job getting it fixed
Pro-active thinking and great service
Paul - Springfield, OH
Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.
Susan - Springfield, OH
We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.
Great service and no complaints
Catherine - Springfield, OH
Deborah - Springfield, OH
Not so happy with service.
Warren - Springfield, OH
Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.
Nancy - Springfield, OH
very helpful young man Jason
Mary - Springfield, OH
Todd - Springfield, OH
Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.
Mark - Springfield, OH
Everything was done in a very professional way, Very quick and mannerly.
Jeff - Springfield, OH
Susan - Springfield, OH
After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.
Proffitt - Springfield, OH
Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience
Missy - Springfield, OH
Great professional service provided for repair of refrigerator and dishwasher.
Robert - Springfield, OH
Very satisfied with service provided
DISHWASHER LG LDF5545ST AE leak error. Need to remove dishwasher to find leak. Found unit leaking from door. Not installed properly. Need to properly install dishwasher to prevent leaking from door .
WASHER SPEED QUEEN AWNE9RSN115TW01 Lid not locking. Replaced lid lock unit working ok.; used 1 203504 (LID LOCK) from stock
WASHER SAMSUNG WV55M9600AV/A5 "Installed new door and main PCB, unit is working properly."
FREEZER FRIGIDAIRE FFTR2021TW "Customer did not answer the door again, made two trips to the customers house with no response."
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Installed new evaporator cover and main control, unit checks ok."
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Customer was not home, left message for them to reschedule; saved tckt"
MICROWAVE SAMSUNG ME21M706BAG "Found unit not heating, installed new magnetron, unit is working properly."
WASHER SAMSUNG WF45K6200AZ/A2 "Installed new bellow, unit checks ok. Customers drain is overflowing when unit drains. Showed customer drain issue."
DRYER SAMSUNG DV50K8600EV/A3 "Found idler pulley broken, found two rollers making noise, installed new pulley and rollers, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
REFRIGERATOR SAMSUNG RF23HCEDBBC/AA "Installed new icemaker kit, unit checks ok."
MICROWAVE SAMSUNG ME21M706BAG "User interface in door does not responding, unit will not power on, needs main control, needs door with user interface. Ordered door and main control. Located in the kitchen, manufactured 2017; rqstng P&A on 1 UNKNOWN (DOOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
WASHER SAMSUNG WA45M7050AW/A4 "Found unit not responding properly, the pressure switch is not communicating with the main control. Ordered control and pressure switch.Ticket number: 4152252797; ordrng 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (PRESSURE SWITCH)"
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Found evaporator fan not working properly, ordered new evaporator cover and main control board.; rqstng P&A on 1 UNKNOWN (EVAPORATOR COVER) and 1 UNKNOWN (MAIN CONTROL BOARD), states that autho needed"
WASHER-DRYER COM LG WM3987HW "Found leak in dispenser tube, needs new tube. Customer considering repair."
REFRIGERATOR FRIGIDAIRE FRS23H5ASB8 "Installed new defrost control, heater, and thermostat, unit checks ok."
REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Installed new main control, unit checks ok."
HOME LAUNDRY ELE ELECTROLUX HOME EFLW317TIW1 Installed new control and sensor. Unit running ok.
DISHWASHER SAMSUNG DW80F600UTS/AA "Installed new water valve, unit is working properly."
WASHER SAMSUNG WA45M7050AW/A4 "Found pressure switch clogged, cleaned hose out, unit is working properly. Called Aaron’s to let them know that we are charging a service charge."
DISHWASHER FRIGIDAIRE FFBD2406NS11B "installed mator and latch, unit is not staring properly, called Techline, talked to Eric, they do not have any suggestions to repair unit. They gave me a file number to give to Lowes (file number 83357239). Called customer to let him know that he will hear from Lowes. Anne to complete out on service bench. File number: 83357239"
REFRIGERATOR FRIGIDAIRE FRS23H5ASB8 "Found unit not defrosting properly, ordered defrost control board, heater, and defrost thermostat. Located in the kitchen, manufactured 11/2003; rqstng P&A on 1 241508001 (control,defrost) and 1 5303918214 (thermostat,defrost) and 1 5303918255 (defrost heater)"
REFRIGERATOR SAMSUNG RF23HCEDBBC/AA "Found icemaker frozen up, needs icemaker kit installed. Ordered kit.; ordrng 1 DA82-02698A (ICE MAKER KIT)"
FREEZER FRIGIDAIRE FFTR2021TW "Customer didn’t answer door, will have to reschedule.; saved tckt"
DISHWASHER SAMSUNG DW80F600UTS/AA "Found water valve not opening properly, ordered water valve.; ordrng 1 UNKNOWN (WATER VALVE)"
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Installed icemaker Kit, wrong icemaker was ordered for freezer. Ordered freezer icemaker.; ordrng 1 UNKNOWN (FREEZER ICEMAKER )"
DISHWASHER KENMORE 665.13672K602 "Installed new soap dispenser, unit checks ok."
REFRIGERATOR-SID LG LFXS26973S/00 "Install display, switch, cover assembly, unit checks OK."
DRYER MAYTAG MEDC300XW0 "Installed new drum seal and roller, unit checks ok."
WASHER SAMSUNG WF45K6200AZ/A2 "Found bellow not sealing properly causing unit to leak, ordered new bellow.; ordrng 1 UNKNOWN (BELLOW)"
REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Unit is not going into defrost properly, ordered main board.; ordrng 1 5304510307 (MAIN BOARD)"
REFRIGERATOR GE GSHL5KGXBCLS Installed new icemaker unit is cycling properly
UPRIGHT / CHEST HAIER IF71CM33NW Unit not cooling. Plugged in and has power. Compressor is locked up. Kaitlynn @ Lowe’s exchanging unit
DRYER MAYTAG MEDC300XW0 "Found roller broken and felt ripped off drum, ordered roller and seal. ; ordrng 1 W10612022 (rear drum seal), used 1 W10314173 (ROLLER KIT) from stock"
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Found motor overheating, found door latch not closing properly. Ordered motor and latch.; rqstng P&A on 1 154844301 (motor & pump assy) and 1 5304517278 (LATCH), states that autho needed"
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Found spring stretched out, installed new spring, unit checks ok.; used 1 154430501 (SPRING) from stock"
WASHER ELECTROLUX HOME EFLW317TIW1 E11 error. Need pressure sensor and main control; ordrng 1 5304505436 (sensor switch) and 1 5304515626 (MAIN CONTROL )
REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Found damper not opening properly, ordered new tower with damper and gasket.; ordrng 1 5304508008 (gasket) and 1 5304510255 (TOWER WITH DAMPER)"
WASHER KENMORE 110.2002201 Installed all new suspension rods. Unit is spinning out properly.
DRYER SAMSUNG DVE45N5300/A3 Installed new main control due to stuck motor relay. Unit operating
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new wire harness and switch assembly, unit checks ok."