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for Springfield, OH
Victor - Springfield, OH
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Great at fixing my appliances!! Very professional, informative , and very nice !!!
Dawn - Springfield, OH
On time and did a great job
Mark - Springfield, OH
Replaced ice maker and ran diagnostics. I’ve maker is working better than ever now.
Maureen - Springfield, OH
Tech arrived on time, wore a mask, polite, courteous. Diagnosed and repaired my dryer quickly, had parts on the truck, and without a return trip. Excellent service and dryer is working great!
Robert - Springfield, OH
Nancy - Springfield, OH
Prompt and efficient service!
Diana - Springfield, OH
I have always been very pleased with the quality of the service provided by Authorized Service.
Gail - Springfield, OH
Tech was very knowledgeable and very personable
Lori - Springfield, OH
Lisa - Springfield, OH
Annette - Springfield, OH
Professional service, quick, on time. Great!!
Great service, friendly and explained the problem. Repaired our freezer and ice maker in short order
Barbara - Springfield, OH
Received a courtesy call prior to his arrival, he was professional and adhered to all safety protocol for Covid19.
Debbie - Springfield, OH
Steve did a great job in the initial visit of diagnosing. Within two days the part was in and he came back to make the repair. He was efficient and effective and I really appreciated his professionalism.
Mary - Springfield, OH
William - Springfield, OH
He was very nice and professional. Did a good job
April - Springfield, OH
He checked it all and made sure it was working
Technician was courteous, efficient, came prepared
Kevin - Springfield, OH
William - Springfield, OH
Brad was respectful and pleasant, all while maintaining the current precautions to prevent the spread of the corona virus. He spotted the problem quickly and took care of it the first time.
Ronald - Springfield, OH
Steve has been to my home twice over last several months resolving two different issues. Steve is both courteous and takes pride in his job! True professional...
Dave - Springfield, OH
Very helpful and would highly recommend
So far so good
Lora - Springfield, OH
Pontia - Springfield, OH
Brad worked with my time availability & I greatly appreciated that. Friendly and knowledgeable.
Sumner - Springfield, OH
Very pleased with Brad's service and demeanor. Thank you
Amy - Springfield, OH
Service Tech was excellent!!!!!
Ronald - Springfield, OH
Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.
Michael - Springfield, OH
Went the extra mile to get the job done right!!!
OVEN KITCHENAID KSEG700ESS1 "Installed new control and fan, also adjusted temperature up 15 degrees. Unit checks ok."
RANGE FRIGIDAIRE FGGH3047VFA Installed second thermal fuse on cooling fan duct
DISHWASHER BOSCH SHPM65Z52N/01 "Installed new water valve and harness, unit is working properly."
DRYER ROPER RED4516FW0 "Found heating element open, installed new element. Unit checks ok; used 1 279838 (ELEMENT) from stock"
DISHWASHER SAMSUNG DW80R2031US/AA "Found leaking at drain pump connection to sump, found water valve leaking. Ordered sump assembly and water valve. Located in the kitchen, manufactured 2019.; rqstng P&A on 1 DD81-02265A (INLET VALVE) and 1 DD82-01376B (SUMP ASSEMBLY )"
WASHER LG WT7300CW "Found lid lock not closing properly, ordered lid lock. "
DISHWASHER BOSCH SHPM65Z52N/01 "Found water valve not opening properly, found wire connector at water valve not making good contact. Ordered valve and harness.; ordrng 1 00628334 (WATER VALVE) and 1 12014146 (HARNESS)"
WASHER MAYTAG MVWC416FW1 "Installed new control and valve, unit checks ok."
REFRIGERATOR FRIGIDAIRE FFHS2611LWB "Installed new door gasket, unit checks ok."
DRYER MAGIC CHEF MCSDRY1S "Installed main PCB and tandem switch, unit still will not heat, called Techline talked to Gina, they have no more suggestions to repair the unit. They are going to contact the customer about replacement."
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Ice maker was not cycling because the ice maker was turned off at the user interface. Turned icemaker on, unit checks ok."
RANGE FRIGIDAIRE FGGH3047VFA Oven is not heating again. Last time found open thermostat within the cooling fan ductwork. Installed new cooling fan have an igniter and thermostat. ; ordrd 1 318578506 (thermostat (PW))
REFRIGERATOR ELECTROLUX EI32AF80QSE "Found door hinge broken, ordered bearing hinge. Need a second man to remove door.; ordrng 1 297302700 (BEARING HINGE) and 1 297302900 (bearing)"
RANGE KENMORE 790.95651 No repair.
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Installed new icemaker, unit checks ok."
DRYER WHIRLPOOL WED49STBW1 "Found timer does not advance properly, ordered timer.; ordrng 1 W10846428 (timer)"
DRYER MAYTAG MED5500FW1 "Found drum out of round, rollers and pulley making loud noise. Ordered pulley, rollers, and drum. Located in the laundry room, manufactured 12/2017.; rqstng P&A on 1 279640 (pulley,idler) and 4 W10314173 (support)s and 1 W10381481 (drum)"
WASHER WHIRLPOOL WTW8500DC3 "Installed new lid with hinges, unit checks ok."
REFRIGERATOR SAMSUNG RF34H9960S4/AA "Installed control, icemaker, and container. Unit checks ok."
WASHER MAYTAG MVWB850YW0 "Found outer tub has small hole in the bottom, ordered outer tub.; ordrng 1 W10381078(PW) (outer tub)"
RESIDENTIAL REFR WHIRLPOOL KRFF507HPS01 Found dent and scratches on left ff door. Ordered door.; ordrng 1 W11420904 (LEFT FF DOOR)
WASHER SAMSUNG WF218ANW/XAA "Found unit not draining, found drain pump connector at main control not making contact. Repaired connection. Unit is draining properly."
DISHWASHER WHIRLPOOL WDT780SAEM1 Found wash motor out of ohm range and main control burned at wash motor connection. Unit needs motor and control. Customer does not want to repair.
DRYER MAGIC CHEF MCSDRY1S "Installed timer, heater, and knob, unit will not heat. Called Techline, they suggested replacing PCB board, eco switch, and humidity switch. They are sending the parts.; saved tckt"
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 DA97-08059A (ICEMAKER)"
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed icemaker kit and ice container, unit checks ok."
WASHER MAYTAG MVWB850YW0 "Found water valve leaking, ordered water valve.; ordrng 1 W10853723 (valve)"
REFRIGERATOR KENMORE 106.5956999 Installed parts and recharged unit checks OK
REFRIGERATOR FRIGIDAIRE LFHB2751TF "Found icemaker not cycling properly, installed new icemaker. Unit checks ok."
DRYER WHIRLPOOL WED49STBW1 "Found door seal not staying in place, ordered door seal.; ordrng 1 W10906683 (seal-door)"
REFRIGERATOR SAMSUNG RF34H9960S4/AA "Found icemaker frozen up, icemaker not cycling properly. Ice container has multiple cracks. Ordered icemaker, ice container, and main control board. Located in the kitchen, manufactured 9/2014.; rqstng P&A on 1 UNKNOWN (ICEMAKER FF SECTION) and 1 UNKNOWN (ICE CONTAINER) and 1 UNKNOWN (MAIN CONTROL)"
WASHER MAYTAG MVWB765FW0 "Found gearcase leaking oil, making loud noise. Ordered gearcase. Located in the laundry room, manufactured 3/2017. Double labor requested for this repair.; rqstng P&A on 1 W10811956 (drum assy), states that autho needed"
DRYER SAMSUNG DVE52M7750V/A3 "Found heating element open, installed new element. Unit checks ok. Customer has an issue with the dryer outlet. Only one leg has proper voltage. Informed them to have an electrician repair the outlet.; used 1 DC93-00154A (ELEMENT) from stock"
DRYER MAGIC CHEF MCSDRY1S "Found heating element open, knob broken, and timer not advancing properly. Called Magic Chef, ordered all 3 parts. They are shipping the parts.; saved tckt"
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Found icemaker room frozen up, ordered icemaker kit and ice container, located in the kitchen, manufactured 4/2016.; rqstng P&A on 1 DA82-02673A (ICEMAKER KIT) and 1 UNKNOWN (ICE CONTAINER )"
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen up, called Techline, talked to Tony, they concluded that the unit is not repairable. Called Lowes, talked to Barry , I gave them the reference number from Samsung (7003965074). Told customer that Lowes will contact them in 2 business days."
DISHWASHER BOSCH SHEM3AY55N/26 "Found soap pod was not dispensing properly, tested dispenser, checks ok. Customer is loading dishes to close to dispenser door, not allowing it to open properly. Instructed customer to leave space around dispenser. Unit checks ok."
DRYER WHIRLPOOL WED8500DC3 "Found idler pulley broken, installed new pulley, unit checks ok.; used 1 W10837240 (BRACKET) from stock"
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWG "Found ice build up around evaporator fan, thawed ice, unit checks ok"
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed main control, unit checks ok."