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Local Reviews
for Springfield, OH

Authorized Service Rated 4.9 out of 5 stars based on 48 customer reviews

Map of Springfield, OH

Good service.




Review of Authorized Service

Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.


Map of Springfield, OH

Great Service




Review of Authorized Service

Went the extra mile to get the job done right!!!


Map of Springfield, OH

Great




Review of Authorized Service

The best help ever! Very kind and personable also completed the repair of my dryer quickly and efficiently. I would call him if I ever have an appliance problem again


Map of Springfield, OH

Very good service from Brad




Review of Authorized Service

While Brad gave great service, my bill was $298. I understand the $84.50 service call but still a little over $200 was a little pricey for a part and 45 minutes of labor. Again, Brad did a great job and glad to have fixed.


Map of Springfield, OH

Great service




Review of Authorized Service

service technician was excellent


Map of Springfield, OH

Great Service




Review of Authorized Service


Map of Springfield, OH

Good customer service




Review of Authorized Service

We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.


Map of Springfield, OH

Impressive service!




Review of Authorized Service


Map of Springfield, OH

Dishwasher




Review of Authorized Service


Map of Springfield, OH

Great service




Review of Authorized Service

Very professional!


Great customer service guy




Review of Authorized Service

Nice guy came out


Donna




Review of Authorized Service

Great service. Nice serviceman.


satisfied customer




Review of Authorized Service


Great Services!




Review of Authorized Service

Tech was very nice did a wonderful job getting it fixed


Pro-active thinking and great service




Review of Authorized Service

Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.


Great service




Review of Authorized Service

We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.


Great service and no complaints




Review of Authorized Service


Great technician




Review of Authorized Service


Not so happy with service.




Review of Authorized Service

Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.


Mrs




Review of Authorized Service


very helpful young man Jason




Review of Authorized Service


Great Service




Review of Authorized Service

Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.


Great service




Review of Authorized Service

Everything was done in a very professional way, Very quick and mannerly.


Jeff




Review of Authorized Service


Excellent Service!




Review of Authorized Service

After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.


Would Recommend




Review of Authorized Service

Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience


Awesome Service




Review of Authorized Service


Great professional service provided for repair of refrigerator and dishwasher.




Review of Authorized Service

Very satisfied with service provided


Steve M.

Steve M.

DISHWASHER LG LDF5545ST AE leak error. Need to remove dishwasher to find leak. Found unit leaking from door. Not installed properly. Need to properly install dishwasher to prevent leaking from door .

Near Springfield, OH 45502
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE9RSN115TW01 Lid not locking. Replaced lid lock unit working ok.; used 1 203504 (LID LOCK) from stock

Near Benjamin Dr, Springfield, OH 45502
Brad A.

Brad A.

WASHER SAMSUNG WV55M9600AV/A5 "Installed new door and main PCB, unit is working properly."

Near E County Line Rd, Springfield, OH 45502
Brad A.

Brad A.

FREEZER FRIGIDAIRE FFTR2021TW "Customer did not answer the door again, made two trips to the customers house with no response."

Near Van Buren Ave, Springfield, OH 45505
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Installed new evaporator cover and main control, unit checks ok."

Near Craig Rd, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Customer was not home, left message for them to reschedule; saved tckt"

Near Mallard Ave, Springfield, OH 45503
Brad A.

Brad A.

MICROWAVE SAMSUNG ME21M706BAG "Found unit not heating, installed new magnetron, unit is working properly."

Near Dellwood Dr, Springfield, OH 45505
Brad A.

Brad A.

WASHER SAMSUNG WF45K6200AZ/A2 "Installed new bellow, unit checks ok. Customers drain is overflowing when unit drains. Showed customer drain issue."

Near Tackett St, Springfield, OH 45503
Brad A.

Brad A.

DRYER SAMSUNG DV50K8600EV/A3 "Found idler pulley broken, found two rollers making noise, installed new pulley and rollers, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"

Near Blaine Ave, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF23HCEDBBC/AA "Installed new icemaker kit, unit checks ok."

Near S Kensington Pl, Springfield, OH 45504
Brad A.

Brad A.

MICROWAVE SAMSUNG ME21M706BAG "User interface in door does not responding, unit will not power on, needs main control, needs door with user interface. Ordered door and main control. Located in the kitchen, manufactured 2017; rqstng P&A on 1 UNKNOWN (DOOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"

Near Arthur Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER SAMSUNG WA45M7050AW/A4 "Found unit not responding properly, the pressure switch is not communicating with the main control. Ordered control and pressure switch.Ticket number: 4152252797; ordrng 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (PRESSURE SWITCH)"

Near Rice St, Springfield, OH 45505
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Found evaporator fan not working properly, ordered new evaporator cover and main control board.; rqstng P&A on 1 UNKNOWN (EVAPORATOR COVER) and 1 UNKNOWN (MAIN CONTROL BOARD), states that autho needed"

Near Craig Rd, Springfield, OH 45502
Brad A.

Brad A.

WASHER-DRYER COM LG WM3987HW "Found leak in dispenser tube, needs new tube. Customer considering repair."

Near Troy Rd, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FRS23H5ASB8 "Installed new defrost control, heater, and thermostat, unit checks ok."

Near W Possum Rd, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Installed new main control, unit checks ok."

Near Marbella Ave, Springfield, OH 45502
Steve M.

Steve M.

HOME LAUNDRY ELE ELECTROLUX HOME EFLW317TIW1 Installed new control and sensor. Unit running ok.

Near Roosevelt Dr, Springfield, OH 45504
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80F600UTS/AA "Installed new water valve, unit is working properly."

Near W Wittenberg Blvd, Springfield, OH 45506
Brad A.

Brad A.

WASHER SAMSUNG WA45M7050AW/A4 "Found pressure switch clogged, cleaned hose out, unit is working properly. Called Aaron’s to let them know that we are charging a service charge."

Near Rice St, Springfield, OH 45505
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "installed mator and latch, unit is not staring properly, called Techline, talked to Eric, they do not have any suggestions to repair unit. They gave me a file number to give to Lowes (file number 83357239). Called customer to let him know that he will hear from Lowes. Anne to complete out on service bench. File number: 83357239"

Near E National Rd, Springfield, OH 45505
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FRS23H5ASB8 "Found unit not defrosting properly, ordered defrost control board, heater, and defrost thermostat. Located in the kitchen, manufactured 11/2003; rqstng P&A on 1 241508001 (control,defrost) and 1 5303918214 (thermostat,defrost) and 1 5303918255 (defrost heater)"

Near W Possum Rd, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF23HCEDBBC/AA "Found icemaker frozen up, needs icemaker kit installed. Ordered kit.; ordrng 1 DA82-02698A (ICE MAKER KIT)"

Near S Kensington Pl, Springfield, OH 45504
Brad A.

Brad A.

FREEZER FRIGIDAIRE FFTR2021TW "Customer didn’t answer door, will have to reschedule.; saved tckt"

Near Van Buren Ave, Springfield, OH 45505
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80F600UTS/AA "Found water valve not opening properly, ordered water valve.; ordrng 1 UNKNOWN (WATER VALVE)"

Near W Wittenberg Blvd, Springfield, OH 45506
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Installed icemaker Kit, wrong icemaker was ordered for freezer. Ordered freezer icemaker.; ordrng 1 UNKNOWN (FREEZER ICEMAKER )"

Near Mallard Ave, Springfield, OH 45503
Brad A.

Brad A.

DISHWASHER KENMORE 665.13672K602 "Installed new soap dispenser, unit checks ok."

Near Hampton Trail, Springfield, OH 45502
Brad A.

Brad A.

REFRIGERATOR-SID LG LFXS26973S/00 "Install display, switch, cover assembly, unit checks OK."

Near E Jackson Rd, Springfield, OH 45502
Brad A.

Brad A.

DRYER MAYTAG MEDC300XW0 "Installed new drum seal and roller, unit checks ok."

Near Lonesome Dove Ln W, Springfield, OH 45505
Brad A.

Brad A.

WASHER SAMSUNG WF45K6200AZ/A2 "Found bellow not sealing properly causing unit to leak, ordered new bellow.; ordrng 1 UNKNOWN (BELLOW)"

Near Tackett St, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Unit is not going into defrost properly, ordered main board.; ordrng 1 5304510307 (MAIN BOARD)"

Near Marbella Ave, Springfield, OH 45502
Steve M.

Steve M.

REFRIGERATOR GE GSHL5KGXBCLS Installed new icemaker unit is cycling properly

Near N Tecumseh Rd, Springfield, OH 45504
Steve M.

Steve M.

UPRIGHT / CHEST HAIER IF71CM33NW Unit not cooling. Plugged in and has power. Compressor is locked up. Kaitlynn @ Lowe’s exchanging unit

Near Lynn Haven St, Springfield, OH 45503
Brad A.

Brad A.

DRYER MAYTAG MEDC300XW0 "Found roller broken and felt ripped off drum, ordered roller and seal. ; ordrng 1 W10612022 (rear drum seal), used 1 W10314173 (ROLLER KIT) from stock"

Near Lonesome Dove Ln W, Springfield, OH 45505
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "Found motor overheating, found door latch not closing properly. Ordered motor and latch.; rqstng P&A on 1 154844301 (motor & pump assy) and 1 5304517278 (LATCH), states that autho needed"

Near E National Rd, Springfield, OH 45505
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE LFBD2412SF0A "Found spring stretched out, installed new spring, unit checks ok.; used 1 154430501 (SPRING) from stock"

Near Riverside Dr, Springfield, OH 45504
Steve M.

Steve M.

WASHER ELECTROLUX HOME EFLW317TIW1 E11 error. Need pressure sensor and main control; ordrng 1 5304505436 (sensor switch) and 1 5304515626 (MAIN CONTROL )

Near Roosevelt Dr, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Found damper not opening properly, ordered new tower with damper and gasket.; ordrng 1 5304508008 (gasket) and 1 5304510255 (TOWER WITH DAMPER)"

Near Marbella Ave, Springfield, OH 45502
Steve M.

Steve M.

WASHER KENMORE 110.2002201 Installed all new suspension rods. Unit is spinning out properly.

Near St Paris Pike, Springfield, OH 45504
Steve M.

Steve M.

DRYER SAMSUNG DVE45N5300/A3 Installed new main control due to stuck motor relay. Unit operating

Near Kingsgate Rd, Springfield, OH 45503
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new wire harness and switch assembly, unit checks ok."

Near E National Rd, Springfield, OH 45505