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for Springfield, OH
Becky - Springfield, OH
Julian - Springfield, OH
Brentwood - Springfield, OH
Victor - Springfield, OH
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Great at fixing my appliances!! Very professional, informative , and very nice !!!
Dawn - Springfield, OH
On time and did a great job
Mark - Springfield, OH
Replaced ice maker and ran diagnostics. I’ve maker is working better than ever now.
Maureen - Springfield, OH
Tech arrived on time, wore a mask, polite, courteous. Diagnosed and repaired my dryer quickly, had parts on the truck, and without a return trip. Excellent service and dryer is working great!
Robert - Springfield, OH
Nancy - Springfield, OH
Prompt and efficient service!
Diana - Springfield, OH
I have always been very pleased with the quality of the service provided by Authorized Service.
Gail - Springfield, OH
Tech was very knowledgeable and very personable
Lori - Springfield, OH
Lisa - Springfield, OH
Annette - Springfield, OH
Professional service, quick, on time. Great!!
Great service, friendly and explained the problem. Repaired our freezer and ice maker in short order
Barbara - Springfield, OH
Received a courtesy call prior to his arrival, he was professional and adhered to all safety protocol for Covid19.
Debbie - Springfield, OH
Steve did a great job in the initial visit of diagnosing. Within two days the part was in and he came back to make the repair. He was efficient and effective and I really appreciated his professionalism.
Mary - Springfield, OH
William - Springfield, OH
He was very nice and professional. Did a good job
April - Springfield, OH
He checked it all and made sure it was working
Technician was courteous, efficient, came prepared
Kevin - Springfield, OH
William - Springfield, OH
Brad was respectful and pleasant, all while maintaining the current precautions to prevent the spread of the corona virus. He spotted the problem quickly and took care of it the first time.
Ronald - Springfield, OH
Steve has been to my home twice over last several months resolving two different issues. Steve is both courteous and takes pride in his job! True professional...
Dave - Springfield, OH
Very helpful and would highly recommend
So far so good
Lora - Springfield, OH
Pontia - Springfield, OH
Brad worked with my time availability & I greatly appreciated that. Friendly and knowledgeable.
Sumner - Springfield, OH
Very pleased with Brad's service and demeanor. Thank you
WASHER MAYTAG MVWB835DC4 Multiple water temp and inlet errors. Replaced Valve. Unit checks ok; used 1 W11165546 (Valve) from stock
DRYER SAMSUNG DV45H7000EW/A2 "Dryer not heating due to burnt wire on high limit thermostat also found broken drum support and seized belt tensioner pulley. Replaced parts listed and repaired wiring; used 1 DC97-16782A (Support roller), and 1 DC93-00634A (Belt tensioner) from stock"
WASHER AMANA NTW4516FW3 Found neutral wire to cold water valve pushed from pin connector giving LF error code. Tightened all electrical connections unit operating properly
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 no repair.
RANGE LG LRE3023ST/00 Oven relay board is faulty not closing neutral switch causing entire oven not to heat; ordrng 1 EBR74164802 (Relay board..)
DRYER SAMSUNG DV42H5000EW/A3 "Found control and thermistor not communicating properly, installed new control and thermistor. Unit checks ok."
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new icebucket. Bucket broke; used 1 DA97-14474C (Icebucket) from stock
DISHWASHER WHIRLPOOL WDT710PAHW1 F6E2 error code in history. Disabled heating function. Reset dishwasher by running through for diagnostic cycle. All components check OK
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed dispenser kit, chute is still leaking water through it, unit needs new door, chute will not seal against door. Ordered door.; rqstng P&A on 1 Left ff door/ stainless"
RANGE - ELECTRIC JENN AIR JGS990BDB "Installed new burner, igniter, and screws, unit checks ok."
DISHWASHER FRIGIDAIRE FFCD2413US3A "Found latch not engaging properly, installed new latch, unit checks ok.; used 1 5304526818 (Latch) from stock"
REFRIGERATOR AMANA ART318FFDW03 Installed freezer def sensor. Previous work has been done to the temperature sensor. Sensor fixture has been broken and secured back with tape and zip tie. Suspected sealed system problem. No further service is going to be recommended
WASHER GE GTW460ASJ8WW "Found unit would not complete cycles, installed new control and lid lock, unit is working properly."
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Found unit leaking from dispenser, ordered dispenser assembl.; ordrng 1 DA97-13829C (Dispenser kit)"
REFRIGERATOR KENMORE 795.78402.801 "Found icemaker not cycling properly, ice bin will not adjust from cubed to crushed ice, ordered icemaker and bin. Located in the kitchen, manufactured 8/2009; rqstng P&A on 1 AEQ36756907 (Icemaker) and 1 AKC37000402 (ICEMAKER bin), states that autho needed"
RANGE LG LRE3023ST "Installed new control board, unit checks ok."
REFRIGERATOR FRIGIDAIRE n/a "Found a restriction at evaporator, unit needs evaporator and recharge of refrigerant. Gave estimate to Marla at Brides Community Action Partner. Left a message informing her that we are charging the CC today for the service charge, and they can let us know if they would like to repair the unit."
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Found freezer drain not draining properly, cleaned and adjusted drain line, unit checks ok."
DRYER FRIGIDAIRE FLCG7522AW1 "Found thermostat open, ordered thermostat.; ordrng 1 5304406099(DN) (Thermostat)"
WASHER LG WM3400CW "Found tub and bearings have a lot of play in them, needs a tub job, customer does not want to repair."
DISHWASHER MAYTAG MDB8989SHZ0 "Installed user interface, control, and water valve, unit is working properly."
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 "Found freezer not getting cold enough due to the customer having the refrigerator located in a detached garage. Unit needs garage kit installed, which is not covered by his warranty. Unit checks ok."
REFRIGERATOR ELECTROLUX EI32AF80QSE "Installed new hinge and bearing, unit checks ok."
WASHER LG WT7100CW.ABWEUUS "Found lid lock not closing properly, ordered new lid lock.; ordrng 1 Unknown(DN) (Lid latch)"
COOKTOP GE JB750SJ8SS "Found two gashes on the top of unit, the paint has chipped off, told the customer that cosmetic damage is not covered under the warranty, called Lowes, talked to Billy, they documented the damage, and agreed that it will not be covered."
RANGE WHIRLPOOL GY397LXUB02 "Found bake cycling 20 degrees above temperature setting, calibrated the control 20 degrees down, unit checks ok."
WASHER WHIRLPOOL WFW94HEXR0 "Found will not respond, giving f6 e1 and f6 e2 door codes, door will not unlock, no communication between user interface and main control, no communication between mcu and main control. Ordered main board, MCU, UI, and door lock. Located in the laundry room, manufactured 2010; rqstng P&A on 1 W10306374 (Door lock) and 1 W10374126 (Motor control board) and 1 W10427967 (Control board) and 1 W10352450 (User interface)"
ICEMAKER WHIRLPOOL WRS588FIHV "Installed new icemaker and water valve, unit checks ok."
WASHER LG WT7100CW "Test ran through service mode. No faults. Unit completed ok. Ran normal wash. Unit sensed,filled and washed ok. Cancel cycle. Spin only. Unit ran ok. Cannot duplicate customers concern."
RANGE LG LDE4413ST/00 Found a screw missing from convection fan cover. Reinstalled screw
MICROWAVE SAMSUNG SMH1816S Installed new control. Microwave is operating properly
REFRIGERATOR ELECTROLUX EI32AF80QSE Customer had to cancel due to being exposed to COVID. will be in quarantine until at least 12/28.; O-emld tckt
HOME LAUNDRY - E ELECTROLUX EFLS627UIW0 "Customer had unit stop mid cycle while washing a rug. Put unit into diagnostics mode and tested each valve, pump, and motor. All operations test ok."
RANGE - GAS FRIGIDAIRE FCRG3015AWA Found loose ignitor switch. Unit operating ok on RF ignitor
OVEN BOSCH HBL8650UC/07 Installed new control
DISHWASHER SAMSUNG DW80M2020US/AA Installed new water valve. Unit is operating OK
RANGE FRIGIDAIRE LGEF3045KFK Clock assembly is out. Customer declined
DRYER WHIRLPOOL WED5100HC0 Heating elements and thermostats are burnt out; ordrng 1 WP3387747 (Heater) and 1 279973 (T stat kit)
RESIDENTIAL REFR GENERAL ELECTRIC GTE18GMHMRES "Found icemaker will not cycle properly, ordered icemaker.; ordrng 1 WR30X10093 (Icemaker)"
RANGE MAYTAG MER5730AAH Installed new regulator switch and cooktop element. Unit is operating OK