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Local Reviews
for Troy, OH

Authorized Service Rated 4.9 out of 5 stars based on 21 customer reviews

Map of Troy, OH

Very nice technician and service




Review of Authorized Service


Map of Troy, OH

Excellent, Friendly




Review of Authorized Service

Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Map of Troy, OH

Great Technician, Quick Service!




Review of Authorized Service


Map of Troy, OH

The service technician did an outstanding job and explained exactly what the problem was and fixed it.




Review of Authorized Service

The technician called about 45 minutes prior to arrival time informing me where he was and what he was doing and approximately how long it would be before he arrived. Once he arrived he quickly identified the problem and fixed it. To me that is exactly how they should do. Nice job!


Map of Troy, OH

Eleanor




Review of Authorized Service

Timely service with knowledgeable service person.


Map of Troy, OH

Very good service




Review of Authorized Service

The service man was very friendly and so full of information about my appliance. I learned a lot from him !


Map of Troy, OH

Will do business again!




Review of Authorized Service

Washer Repair - This is the first time that I've used this company and will definitely use them for any future needs. Steve contacted me the evening before my scheduled service to let me know when he planned on arriving and again the next morning with an update. He assessed the problem and we determined that it wasn't cost effective to repair the washer. He was very knowledgeable and told me quite a bit of information about the newer model washing machines, what I would probably like and dislike based on my needs/usage, and what to look for in purchasing a new one. It was much appreciated!


Map of Troy, OH

Very nice technician and service




Review of Authorized Service

Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.


Map of Troy, OH

Erica




Review of Authorized Service

Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!


Map of Troy, OH

Amazing service




Review of Authorized Service

The service Tech was extremely knowledgeable and very friendly helpful I hope everybody gets a service person as great as the one we had


Timely, courteous service.




Review of Authorized Service


Jeanette




Review of Authorized Service

Professional and great service. On time and quick to respond


Misty




Review of Authorized Service


Expert repair!




Review of Authorized Service

Very knowledgeable; fixed our ice maker quickly!


Great Service




Review of Authorized Service


Great service




Review of Authorized Service


top notch service




Review of Authorized Service


Deb




Review of Authorized Service

Great service


review title




Review of Authorized Service


Great service!




Review of Authorized Service

Professional & informative serviceman. Good communication in a very timely manner. Will deffinetly use again if needed!


Great experience




Review of Authorized Service

Shawn was great Friendly but professional as well as honest about the repair.


Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed parts listed dishwasher is operating properly

Near Patterson Ln E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GSL25JFPABS Installed new board and selector switch unit operating ok

Near S Plum St, Troy, OH 45373
Kevin S.

Kevin S.

DRYER LG DLE3500W "Replaced parts, but noted the main problem still resorts back to lint screen, cause the 2nd screen customer was mailed from LG is not in tolerance. I took the new lint screen and placed in the housing and the part fit just perfect. Unit is tumbling and heating ok."

Near Chelsea Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRT18IL6DMD Unit is not cooling properly. Found unit with a low charge. No frost pattern. Evap liquid line huge frost problem. Oil stains on liner. Evap cost 344 plus labor. Customer declined repair.

Near S Ridge Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR LG LFX21960ST Unit leaking water. Found split water line to water filter. Removed split section of hose and replaced coupler10 yrs old in kitchen. ; used 1 PM0408W (5/16" X 5/16" COUPLER) from stock

Near Meadowood Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER KENMORE 110.676526 Unit won’t start. Found open thermal fuse. Replaced fuse runs ok now10-15 yrs old in basement ; used 1 3392519 (FUSE) from stock

Near E Main St, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack will not stay in the dishwasher. Need two rack supports and track stops2 yrs old in kitchen ; ordrd 1 W10712395 (RACK SUPPORT) and 2 WPW10508950 (RACK STOP)s

Near Patterson Ln E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GSL25JFPABS Unit not cooling. Need main board and selector . Comp not getting power. Comp tests good 10 yrs old in kitchenOnce job is approved let tech know to order through marcone ; rqstng P&A on 1 WR55X10150 (SELECTOR (MARCONE)) and 1 WR55X10942P (MAIN CONTROL (MARCONE CR))

Near S Plum St, Troy, OH 45373
Steve M.

Steve M.

RANGE SAMSUNG FE710DRS/XAA Installed new fan motors nuts and blades. Unit running properly.

Near Fox Harbor Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSRI25FNWH00 Ice bucket freezing up. Found flapper i;dispenser not sealing. Installed new flapper. Adjusted temp is ff side. Unit is 15 yrs old in kitchen.; used 1 W10823377 (ICE DOOR KIT) from stock

Near Miami St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Unit was not cooling properly. Unit was way over packed blocking air flow. Completely frosted over. Recommend letting unit thaw out. If problem comes back$235.86 Defrost control 4388932. Recheck unit first

Near Edgewater Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER ELECTROLUX EFMG517SIW0 Unit will not start. Found blower wheel packed with hair unable to turn. Cleaned out blower housing.

Near Lincolnshire Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit not cooling properly. Previous servicer replaced evaporator. Unit has a huge ice formation on freezer evaporator coil and no frost pattern on fresh food evaporator. Sealed system issue. Previous servicer needs to be sent back out.

Near Rosewood Creek Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF31FMEDBWW/AA FF section not cooling and water dripping from ice bucket. Sealed iceroom. Replaced auger and adjusted water line. Installed fresh food evap fan. 22E error5 yrs old in kitchenJune 2014; ordrng 1 0000 (FRESH FOOD FAN MOTOR (TS)) and 1 DA97-12540G (AUGER ASSEMBLY (TS))

Near Sterling Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR AMANA ABB2224WEW1 Unit leaking water. Found frozen evap drain. Need to clear drain and thaw unit.Unit operating properly.Landlord ok’d repair.

Near Armand Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Unit not fully defrosting. Ice build up in fan again. Installed leak kit. Took pictures of heater readings and voltages. Pics attached.; used 1 DA82-01415A (LEAK KIT) from stock

Near Renwick Way, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Magnetic strip coming through gasket. Need door sealdo not schedule until I give the ok to allow gasket to rest2.5 yrs old in kitchen; ordrng 1 W10830274 (DOOR GASKET )

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

OVEN WHIRLPOOL WOD51EC0AS05 Installed new door glass

Near Washington Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF540CWBM00 Icemaker is not cycling. Motor is seized. Will not harvest. Installed new icemaker. Checks ok4.5 yrs old in kitchen; used 1 W10884390 (IMK) from stock

Near Woodcreek Ct, Troy, OH 45373
Steve M.

Steve M.

RANGE SAMSUNG FE710DRS/XAA Unit is not heating properly lower convection fan is seized completely and top fan is screeching need two fan motors one blade and two nuts5 yrs old in kitchen; ordrd 2 DE60-30016A (NUT)s and 1 DG67-00001B (FAN BLADE ) and 1 DG96-00110E (FAN MTR ) and 1 Dg96-00110B

Near Fox Harbor Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8540BW1 F 32 error code LD unit has a seized drain pump. ; ordrd 1 W10409079 (DRAIN PUMP)

Near Lincolnshire Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHEN AID KRFC704FBS01 Unit leaking water from icemaker. Found icemaker stuck sideways and water pouring from tray with frozen chunk attached. Thawed unit out removed all water. Test ran through diagnostics several times. Unit is not leaking and not overfilling. All tests come back ok.

Near Rosenthal Dr, Troy, OH 45373
Steve M.

Steve M.

OVEN WHIRLPOOL WOD51EC0AS05 Inner Door glass is shattered. Ordering inner glass packSpoke to Amy @ Lowe’s ; ordrd 1 WPW10347596 (glass-door)

Near Washington Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install parts list the refrigerator is cooling properly

Near W Main St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed all parts listed refrigerator is cooling OK

Near W Main St, Troy, OH 45373
Kevin S.

Kevin S.

DRYER LG DLE3500W "Called LG tech spoke with Collin over phone, had me do an visual support with LG sense app. Showed him the situation, explained in detail. He wants me to one more time order all 4 of these parts, from LG and come back out and see if or mix and match parts to make work. Part numbers from him and i checked against DAP. If it still doesnt work will have to call LG talk to conseiur about defective parts and go from there. Case# ETCC190923109109; ordrng 1 4930EL2004D (SENSOR BAR) and 1 ADQ56656401 (FILTER) and 1 MCK49049101 (LINT SCREEN GUIDE) and 1 MCK66787901 (COVER FILTER)"

Near Chelsea Rd, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GE GLDT696TSS00 "Unit will not start, cannot select cycle and cannot cancel any selections. Need to replace control assembly. Called warranty company denied repair5/7 yrs old in kitchen"

Near Skylark Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WF42H5200AF/A2 Installed new door boot. washer is operating ok 2.5 yrs old

Near W Market St, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER SAMSUNG DW7933LRAWW/AA Heavy smart auto. Over fill error. Recommend case sensor. installed new sensor. If problem persists a new case break will need to be ordered.; used 1 DD94-01006A (CASE SENSOR) from stock

Near Greenbriar Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFTR2021TF Unit not cooling. Found seized evap fan. Replaced fan. Running ok; used 1 242077705 (EVAP MOTOR) from stock

Near W Main St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRS26RLECSB Unit leaking water from icemaker fill tube. Icemaker accidentally was turned on. Customer hasn’t been using the unit. Customer request of icemaker removal to resolve issue

Near Kerr Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS25H5111BC/AA 22E. FF fan error. Unit is frosted up. Found clogged evap drain. Cleared drain tubes and installed new defrost sensor to ensure proper function of defrost. Unit is operating properly ; ordrng 1 DA32-00029Q (SENSOR (TS))

Near Hasting Ct, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA #4151165681 Called techline. Had visual support to show all work that has been done. If unit frosts over pictures of the frost need to be added to ticket.

Near Carriage Crossing Way, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed icemaker service kit. All parts are updated. Water line adjusted sealed iceroom and installed new icemaker, adjusted fill tube. Installed new auger drain and y clip with new control board. Took pictures of all steps and attached in Sd-quick pics"

Near Countryside Dr S, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WF42H5200AF/A2 Unit is leaking from torn door boot; ordrd 1 DC97-18094B (DOOR BOOT)

Near W Market St, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354EBS2 Called and spoke to customer about prior service done to dishwasher and the amount of food and grit inside of her spray arms. She stated that there is food sometimes being stuck to the dishes granular of sorts. Advised her that the state of the dishwasher last visit was operating properly all spray arms were moving and that a thorough cleaning needs to be done or else she will be responsible of a service call to come clean her dishwasher

Near Brookfield Ln, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Installed IMk fill tube main brd and rebooted the unit and checks ok; used 1 5303918860 (FILL TUBE) from stock

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Install parts listed to find defective control board per Samsung tech; ordrng 1 DA94-02274G (MAIN CONTROL (PW))

Near Carriage Crossing Way, Troy, OH 45373
Steve M.

Steve M.

DRYER WHIRLPOOL WED95HEDW1 "F4E3. Restricted airflow code and ECU error. Reset unit and ran through diagnostics. Unit checks ok. If problem persists, order main control.4 yrs old in kitchen area"

Near Westwood Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER WHIRLPOOL RES7646KQ2 Found bad door switch. Installed switch. Runs ok.15 yrs old in laundry room; used 1 3406107 (SWITCH) from stock

Near Mckaig Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Icemaker frosting over needs update we auger assembly and icemaker. Adjusted water line and sealed exterior of iceroom.#4151132834 Samsung ticket. Richard at warrentech approved; used 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"

Near Carrousel Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WF45K6500AV/A2 Installed new door seal2.5 yrs old. Laundry room

Near Sunnymead Pl, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBL2256KES Installed new control. Unit operating properly.T_hellwarth@hotmail.com

Near Stonyridge Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker frosting up. Needs updated auger assembly and water line adjusted. Sealed iceroom as well2 yrs old in kitchen.; used 1 DA97-12540G (AUGER) from stock

Near Crossbow Ln, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WA5451ANW/XAA Hose came off bottom of tub to pump. Installed screw clamp

Near Shaftsbury Rd, Troy, OH 45373