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Local Reviews
for Troy, OH

Authorized Service Rated 4.9 out of 5 stars based on 57 customer reviews

Map of Troy, OH

Nice Man & Efficient Tech




Review of Authorized Service

Steve was concientious and careful of safety. He did what he said he'd do. He fixed it right the first time.


Map of Troy, OH

Great Service




Review of Authorized Service


Map of Troy, OH

Great Service!




Review of Authorized Service

Explained things well.


Map of Troy, OH

Tim




Review of Authorized Service


Map of Troy, OH

GE Fredric




Review of Authorized Service


Map of Troy, OH

Great job nice guy!




Review of Authorized Service

Steve did a great job dealing with my renovated 177 yr old kitchen issues! Tight spaces for up to date appliances but he got the frig in a position to fix it perfectly!


Map of Troy, OH

Dryer Lint repair




Review of Authorized Service


Map of Troy, OH

Appreciated honest advice




Review of Authorized Service

Appreciated the honest advice


Map of Troy, OH

Great tech




Review of Authorized Service


Map of Troy, OH

Deborah




Review of Authorized Service

Excellent service


Great Service




Review of Authorized Service

Text and called before arriving. Was able to fix the leak that we had and correct a few other issues we didn’t even expect. Great work and followed great covid guidelines for safety.


Great service




Review of Authorized Service

Steve is awesome


Na




Review of Authorized Service


Did a great job




Review of Authorized Service


Jan




Review of Authorized Service


Timely response and great service




Review of Authorized Service

We recently had an issue with our Frigidaire Refrigerator. I went on line and scheduled an appointment and had response next day to schedule service for the following day. Came out when they said they would and completed repairs. Price was very reasonable.


Steve did an excellent job! He fixed my problem even though he incurred some unexpected issues to deal with. Very polite and professional.




Review of Authorized Service

Better than expected service


Prompt Professional Service




Review of Authorized Service

We were shocked with how quickly the service took place. Our oven was fixed in 10 minutes. Steve was friendly and personal!


Very good, thanks




Review of Authorized Service


Knows what he is doing




Review of Authorized Service

He fixed our problem with our washer, explained exactly what was wrong. Great personality, would be happy to have him back, if we have problems in the future.


Excellent service




Review of Authorized Service

Steve figured out the dryers issue and did the necessary repairs. Very nice and responsible guy.


professional service




Review of Authorized Service

the technician was knowledgeable and courteous.


Fred




Review of Authorized Service

Super experience. Helpful, knowledgeable, and efficient.


Great service




Review of Authorized Service

He came out at the prescribed time and did a very though job.


He was great




Review of Authorized Service


Great Service!




Review of Authorized Service

Our product was under warranty, so there was no charge. Steve was there early and was very efficient! He was able to take care of the problem and I was really pleased!


Amazing service and 110% Satisfaction




Review of Authorized Service

Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!


Great service! Friendly and professional




Review of Authorized Service


He was great




Review of Authorized Service


Microwave repair




Review of Authorized Service

Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!


Scott




Review of Authorized Service


Great




Review of Authorized Service

Very friendly!


Perfect Service Call




Review of Authorized Service

You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌


Great Service




Review of Authorized Service

Called, on time and had great knowledge of his job!


Great




Review of Authorized Service

He did a great job!


Steve M.

Steve M.

RANGE FRIGIDAIRE FGF335CGTG Install new bake igniter and oven thermostat

Near S Mystic Ln, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DV56H9100EG/A2 Replaced drum support roller and cleaned the other five rollers free of hair; used 1 DC97-16782A (Drum roller) from stock

Near S Co Rd 25A, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Refrigerator in kitchen area has no signs of any black fluid leaking from underneath the refrigerator unit is completely clean freezer seems to be freezing along with fresh food compartment is cold. All fans and compressor are running at this time. Customer will be responsible for a second trip charge if he thinks there’s something wrong with it

Near Summit Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new main control board and LED control

Near N Dorset Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHEN AID KRMF706EBS01 Installed new lighting control board. Unit operating properly

Near Mckaig Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Install new freezer door track assembly and gasket. Unit is sealing properly

Near Rosewood Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR BOSCH B36CL80ENS/02 Installed new icemaker

Near Valley Ridge Ct, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE KITCHENAID KOCE500ESS08 Installed all parts

Near Rosewood Creek Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Center mullion not allowing door to close. Removed and replaced flapper spring. Door closing properly.

Near Troy, OH 45373
Steve M.

Steve M.

STAND ALONE IMK SUMMIT CLIM15 Installed new control

Near Boone Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Bay alarm came loose from switch in icemaker powerhead. Reconnected and cycled unit unit seems to be operating OK at this time

Near Renwick Way, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DV42H5200EF/A3 Found dryer belt off of idler and motor mount. corrected both issues dryers operating OK

Near Covent Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER SPEED QUEEN AWN63RSN115TW01 Installed new control panel. Washer is checking out OK

Near S Mill Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL GHW9100LW1 "User interface board It’s not able to support the power, start, cancel buttons. Everything keeps coming loose. Also the selector knob needs replaced. Need to order new knob along with user interface assembly with new buttons.Unit is 15 yrs old in basement ; rqstng P&A on 1 8181859 (knob,control (grey)) and 1 8181860 (button,power) and 1 8181861 (button,start) and 1 8181862 (button,pause/cancel) and 1 8181905 (user interface (NLA))"

Near E Main St, Troy, OH 45373
Steve M.

Steve M.

RANGE - GAS FRIGIDAIRE FFGH3054USB Installed spark module to correct cooktop lighting issue and installed new oven bake igniter causing unit not to heat; used 1 5303935066 (IGNITOR) from stock

Near Swailes Rd, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER WHIRLPOOL DU1145XTPB7 Unit is not washing. Motor just hums. Found foreign debris on motor. Broken glass and other. Pictures attached.wash motor assembly needs replaced Unit is 14 yrs old in kitchenManufactured May 2006107amsl. Called warranty company to inform of the situation foreign debris. . Repairs not covered due to condition of the unit

Near Virginia Ave, Troy, OH 45373
Steve M.

Steve M.

WASHER SPEED QUEEN AWN63RSN115TW01 Display board malfunctioning ; ordrd 1 204065P (CONTROL PANEL)

Near S Mill Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHEN AID KRMF706EBS01 All internal LED lighting is out. Reset unit. Still no lighting. Recommend lighting control; ordrng 1 W10804160 (cntrl-elec)

Near Mckaig Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fridge door still not closing properly causing frost inside of freezer recommend new door tracks and gasket; ordrng 1 XXX (LEFT FREEZER DOOR TRACK) and 1 XXX (RIGHT FREEZER DOOR TRACK) and 1 XXX (FREEZER DOOR GASKET)

Near Rosewood Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGID2474QF0A Removed and cleaned out pressure sensor which was plugged up causing an I20 error. Cleaned and ran through diagnostics. Unit started beeping I40. Pressure error ; ordrd 1 5304504077 (pressure sensor)

Near Shady Tree Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Unit not cooling due to bad evaporator fan motor. Replaced fan motor unit is operating properly;

Near Forrest Ln, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF2258DEM00 Unit not cooling due to bad evap fan motor ; ordrng 1 W11024089 (motor-evap)

Near Shaggy Bark Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE HOOD THERMADOR n/a Hood extension is very hard to pull open. Binding up due to weight of unit hanging on wall. Called Bosch tech. They’re reviewing the file. Zacarias.reynoso@bshg.com

Near W Water St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28R7201SR/AA Installed new control and icemaker along with drain hose. Sealed iceroom with silicone and adjusted water line.

Near Chatham Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE - GAS FRIGIDAIRE FFGH3054USB Spark module is faulty; ordrd 1 808608804 (spark module)

Near Swailes Rd, Troy, OH 45373
Steve M.

Steve M.

STAND ALONE IMK SUMMIT CLIM15 Condenser fan stopped due to loose wiring. Secured wiring. Unit running ok

Near Boone Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER SPEED QUEEN AWN63RSN115TW01 Installed main control. Unit started operating properly.

Near S Mill Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGH3047VFA Installed new control board started to preheat unit and the oven shut off and started beeping. Called tech line. File number 84004164 Frank at Frigidaire tech-support created file number for replacement review. Tech line reviewed the service trips in what we have done told me to inform the customer for today will be contacting them within 3 to 5 business days

Near Windmere Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GSS25LSLKCSS Right hand refrigerator door closer mechanism came unhooked not allowing door to close. Unit operating properly

Near S Forest Hill Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DVE50M7450W/A3 "Installed new control board, dryer running properly"

Near Murphy Ln E, Troy, OH 45373
Steve M.

Steve M.

RANGE WHIRLPOOL WFE550S0HZ1 Janette at Lowe’s declined repair. Stainless steel trim around door glass is coming off. Door is closing properly and unit heating ok. Cosmetics are not covered

Near N Sayers Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGH3047VFA Called techline again. Recommend replacing clock again with last part number for new stock replacement ; ordrng 1 5304524332 (CONTROL)

Near Windmere Dr, Troy, OH 45373
Steve M.

Steve M.

COOKTOP WHIRLPOOL WGE555S0BB02 LR LF RF infinity switches. All unit irratic heating; ordrd 1 WP7403P239-60 (switch RF) and 1 WPW10295048 (switch-inf LR) and 1 WPW10441696 (switch-inf LF)

Near Fox Run, Troy, OH 45373
Steve M.

Steve M.

WASHER SPEED QUEEN AWN63RSN115TW01 Unit won’t start. Main board just keeps clicking. Won’t start. ; ordrng 1 XXX (MAIN BOARD) and 1 XXX (CONSOLE BOARD)

Near S Mill Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DV40J3000EW/A2 Replace burnt out heating element causing unit not to dry. Unit operating properly; used 1 DE486A (ELEMENT) from stock

Near Stonyridge Ave, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGF305MKFK Clock display and touchpad are not working properly. F 11 error codeRecommend clock display and overlay; ordrng 1 316419819 (overlay (MARCONE)) and 1 316560161 (controller (MARCONE))

Near Edgewater Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER WHIRLPOOL WED8500DC4 Dryer not heating due to blown heating element. Recommend customer have dryer vent cleaned as soon as possible. Unit Heating properly with new heating element; used 1 8544771 (ELEMENT) from stock

Near Oak Hill Ct, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Found freezer door closer assembly stuck in the open position not allowing the door to close. Reset closer springs unit is closing properly

Near Rosewood Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DVE50M7450W/A3 Motor relay is stuck. Need main board. ; ordrng 1 DC92-01729P (CONTROL)

Near Murphy Ln E, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE KITCHENAID KOCE500ESS08 F1E5 inverter error. Ran through diagnostics. Possible inverter with appliance manager board. Unit was making a strange noise. Possible mag tube. This is a built-in wall oven microwave combo. Requesting additional labor and flat oven cart. 2hr job; rqstng P&A on 1 W11325604 (INVERTER BOARD) and 1 W11325786 (APPLIANCE MANAGER) and 1 W11346197 (MAGNETRON )

Near Rosewood Creek Dr, Troy, OH 45373
Steve M.

Steve M.

OVEN GE JK955S0F1SS Install parts listed both ovens are heating properly

Near Fairway Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF24R7201SR/AA Installed surge protector and freezer door and checked icemaker and checks ok ticket #4154624158

Near W Franklin St, Troy, OH 45373
Steve M.

Steve M.

RANGE LG LTE4815ST/00 If problem persists far left and far right switches will need to be replaced

Near Worthington Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW4 Lid will not close properly due to broken hinge support. Need to replace lid assembly; ordrng 1 W11259006 (lid)

Near Michigan Ave, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4815EW0 Unit GEARCASE bearings are wiped out. Needs GEARCASE and shifter assembly. Recommend replacement of unit

Near Brookmeade Ct, Troy, OH 45373