Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Troy, OH

Authorized Service Rated 4.9 out of 5 stars based on 54 customer reviews

Map of Troy, OH

Tim




Review of Authorized Service


Map of Troy, OH

GE Fredric




Review of Authorized Service


Map of Troy, OH

Great job nice guy!




Review of Authorized Service

Steve did a great job dealing with my renovated 177 yr old kitchen issues! Tight spaces for up to date appliances but he got the frig in a position to fix it perfectly!


Map of Troy, OH

Dryer Lint repair




Review of Authorized Service


Map of Troy, OH

Appreciated honest advice




Review of Authorized Service

Appreciated the honest advice


Map of Troy, OH

Great tech




Review of Authorized Service


Map of Troy, OH

Deborah




Review of Authorized Service

Excellent service


Map of Troy, OH

Great Service




Review of Authorized Service

Text and called before arriving. Was able to fix the leak that we had and correct a few other issues we didn’t even expect. Great work and followed great covid guidelines for safety.


Map of Troy, OH

Great service




Review of Authorized Service

Steve is awesome


Map of Troy, OH

Na




Review of Authorized Service


Did a great job




Review of Authorized Service


Jan




Review of Authorized Service


Timely response and great service




Review of Authorized Service

We recently had an issue with our Frigidaire Refrigerator. I went on line and scheduled an appointment and had response next day to schedule service for the following day. Came out when they said they would and completed repairs. Price was very reasonable.


Steve did an excellent job! He fixed my problem even though he incurred some unexpected issues to deal with. Very polite and professional.




Review of Authorized Service

Better than expected service


Prompt Professional Service




Review of Authorized Service

We were shocked with how quickly the service took place. Our oven was fixed in 10 minutes. Steve was friendly and personal!


Very good, thanks




Review of Authorized Service


Knows what he is doing




Review of Authorized Service

He fixed our problem with our washer, explained exactly what was wrong. Great personality, would be happy to have him back, if we have problems in the future.


Excellent service




Review of Authorized Service

Steve figured out the dryers issue and did the necessary repairs. Very nice and responsible guy.


professional service




Review of Authorized Service

the technician was knowledgeable and courteous.


Fred




Review of Authorized Service

Super experience. Helpful, knowledgeable, and efficient.


Great service




Review of Authorized Service

He came out at the prescribed time and did a very though job.


He was great




Review of Authorized Service


Great Service!




Review of Authorized Service

Our product was under warranty, so there was no charge. Steve was there early and was very efficient! He was able to take care of the problem and I was really pleased!


Amazing service and 110% Satisfaction




Review of Authorized Service

Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!


Great service! Friendly and professional




Review of Authorized Service


He was great




Review of Authorized Service


Microwave repair




Review of Authorized Service

Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!


Scott




Review of Authorized Service


Great




Review of Authorized Service

Very friendly!


Perfect Service Call




Review of Authorized Service

You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌


Great Service




Review of Authorized Service

Called, on time and had great knowledge of his job!


Great




Review of Authorized Service

He did a great job!


Great service




Review of Authorized Service

Great service.


Very nice technician and service




Review of Authorized Service


Excellent, Friendly




Review of Authorized Service

Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FGMV176NTF Found door striker loose from retainer not allowing microwave to start. Reattach door strike unit is operating OK

Near Maplewood Dr, Troy, OH 45373
Steve M.

Steve M.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Found loose drain tube without any sealant on the backside of the refrigerator. Applied fresh sealant to the tube to prevent warm air from entering freezer section causing ice buildup

Near Polecat Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF217ACPN/XAA Installed new icemaker. Cleared evap drains and installed drain clip; used 1 DA61-06796A (DRAIN CLIP) from stock

Near Barnhart Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFEA Installed new user interface

Near Arrow Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE n/a Spoke with customer, freezer is cooling OK

Near Crestview Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Installed all parts listed

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4900BW0 Installed new gear case with an actuator along with new suspension rods tester and washer unit checks OK

Near Summit Ave, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GE GDT655SMJ0ES Unit machine control needs replaced; ordrd 1 WD21X24901 (CONTROL )

Near Charleston Ct, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF217ACPN/XAA Unit needs to be thawed out in order to thaw for freezer door to close properly. Crisper drawers are frozen in as well. Icemaker harness is broken. Unplugged unit today. Needs 48hrs to thaw. Ordered icemaker; ordrng 1 DA97-07603B (ICEMAKER)

Near Barnhart Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WF42H5000AW/A2 Main PCB needs replaced causing door to lock when the unit is finished with recycle customer cant get clothes out; ordrng 1 DC92-01803D (MAIN CONTROL )

Near Rosecrest Dr, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FGMV174KFC "Control panel clips are broken. Have to replace panel, touch pad and overlay. Customer declined repair"

Near Sherwood Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Installed new interface. Unit is operating properly

Near Whitechurch Way, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 The swing of freezer door was switched. Closing mechanism was not properly installed. This caused door to stay open

Near Crestview Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR BO SAMSUNG RF25HMEDBBC/AA Icemaker is completely frozen over. No work has ever been done to this unit. Recommend icemaker service kit; rqstng P&A on 1 DA82-02695A (IMK SVC KIT)

Near Brookview Rd, Troy, OH 45373
Steve M.

Steve M.

WALL OVEN FRIGIDAIRE FGEW3065KFB Found loose door hinge causing a loud noise while operating. Adjusted temp offset 20 degrees. Unit operating properly

Near S Ridge Ave, Troy, OH 45373
Steve M.

Steve M.

COOKTOP DACOR SGM466B Left front burner igniter Is missing causing the unit to continuously try and spark. Parts are no longer available. Bent over the igniter stem to hold it in place unit seems to be operating OK

Near Fox Run, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GNE25JSKLFSS Unit making strange noise periodically. Found freezer evaporator cover coming in contact with the cooling fan due to fan blade pushed out on motor shaft. Slid fan backwards unit is no longer causing noise

Near Crestwood Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Part is damage in box; saved tckt

Near Whitechurch Way, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Icemaker bail arm was unhooked causing icemaker to continuously make ice

Near Foxchase Ct E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR HISENSE HQD20058SV Installed main control board. Backside of refrigerator has a cold spot which is producing moisture running down into the computer compartment. Could be the cause of the unit turning off. Pictures are attached

Near Sussex Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFEA Needs display board; ordrd 1 242058230 (user interface)

Near Arrow Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTBC/AA "E40 error. Icemaker fan error. Unit is frosted up recommend main control with updated auger and icemaker. Needs y clips as well-Unit is 6 yrs old in the kitchen; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA94-02679F (MAIN CONTROL) and 1 DA97-12540G (AUGER) and 1 DA97-15217D (ICEMAKER), states that autho needed"

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER FRIGIDAIRE EFLS627UTT0 Hot water valve winding is open. Need valve assembly ; ordrng 1 5304514790 (WATER VALVE )

Near Whitechurch Way, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Unit frosting up around top of line set through liner. Applied silicone and putty to all air gaps. Taped minor liner cracks and installed new defrost sensor; used 1 DA32-10104N (SENSOR) from stock

Near W Franklin St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE PVD28BYNBFS Right door closer tightened too tight causing scraping noise while closing and opening

Near Red Maple Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFSS2614QE1A Replaced damper assembly. Thawed freezer return air duct and tightened fridge door handle; used 1 242303001 (DAMPER) from stock

Near State Rte 41, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSG/AA Install parts listed unit operating OK

Near Barnhart Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Started repair of icemaker Pulled refrigerator out to notice a rust spot forming on the back of the unit. Also the interior liner has formed a frost line underneath the icemaker. Called Frigidaire to receive a file number for a non repairable issue.

Near Mc Curdy Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4900BW0 Customer complaint unit shakes very bad in spin and will not fully spend the closeout giving off balance error code. Also the unit is roaring very loud due to faulty gear case bearings and multiple shifter/speed sensor fault. Unit is 7 yrs old in laundry room; rqstng P&A on 1 W10006355 (actuator) and 1 W10780044 (suspension) and 1 W11035747 (gearcase)

Near Summit Ave, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8500BW0 Main bearings have failed. Hub drive is also sticking. Recommend suspension with the repair.

Near Honeysuckle Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSG/AA Icemaker is completely frozen over need icemaker service kit and new ice bucket due to it being cracked January 2017; rqstng P&A on 1 DA82-02705A (IMK SVC KIT) and 1 DA97-14474C (ICEBUCKET)

Near Barnhart Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Icemaker is not making ice. ; ordrng 1 242115283 (board-main power) and 1 5303918568 (thermostat-defrost) and 1 5303918571 (water fill chute k)

Near Mc Curdy Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DV331AER/XAA01 Dryer is not heating due to bad heating element. Replaced element unit is operating properly; used 1 DE486A (ELEMENT) from stock

Near Seneca Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE GLHS268ZDS5 Installed new cold control for freezer. Unit operating ok

Near Carriage W Ct, Troy, OH 45373
Steve M.

Steve M.

RANGE GE JTP95WW2WW Unit not heating properly. Found bake element shorted out to loose wire connections. Cut and spliced new harness connections. Unit heating properly

Near Hillcrest Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.460238 Adjusted left hand door up so that the gasket is more in line with the cabinet. All gasket surfaces look good. Cabinet corners are flush for proper gasket seal. No further repairs can be made to correct any frost issue

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA "25 40 22. Imk fan error, ff fan error and defrost error. Customer declined icemaker repair. Fresh food fan is blocked with ice and entire unit is frozen up due to cloggged defrost drain. Cleaned out and defrosted drain and installed drain clip. Unit operating properly. ; used 1 DA61-06796A (DRAIN CLIP) from stock"

Near W Franklin St, Troy, OH 45373
Steve M.

Steve M.

WASHER ELECTROLUX EFLS517SIW0 Installed new motor control. Unit is operating ok

Near Mc Curdy Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FGEW3065KFB Temperature too low. Now unit won’t turn on. Can’t check unit at this time due to faulty wiring in home junction box. An electrician is needed to correct wiring. Customer should not be charged another service fee to have temperature issue looked at.

Near S Ridge Ave, Troy, OH 45373
Steve M.

Steve M.

RANGE HOOD BROAN XXXX The hood vent motor is making loud humming noise. The fan spins freely by hand but motor will not start. Need to replace motor. Removed filter paneling and dropped down LED light panel. Cannot find any model serial identification anywhere on the unit; ordrng 1 XXXX (FAN MOTOR)

Near Colony Park Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2312TE0 Water dispenser is not working. Possible frozen

Near State Rte 41, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8540BW0 Main tub bearings are going out and tub movement is excessive. Needs OUTTER tub and suspension rods. Customer declined

Near Worthington Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE GE JTP95WW "Bake element is burned in two; ordrd 1 WB44K5018 (element,bake)"

Near Hillcrest Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE GLHS268ZDS5 Unit is not cooling. Found that the freezer thermostat has loose contacts internally and needs replaced; ordrd 1 5304496561 (cold control kit)

Near Carriage W Ct, Troy, OH 45373
Steve M.

Steve M.

DRYER ELECTROLUX EFME617SIW Blower wheel continues to get plugged up with lint due to unit not being updated to the new Blower wheel assembly. Installed new blower wheel assembly.; used 1 5304513609 (BLOWER WHEEL) from stock

Near Larkspur Dr, Troy, OH 45373