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Local Reviews
for Troy, OH

Authorized Service Rated 4.9 out of 5 stars based on 16 customer reviews

Map of Troy, OH

Very good service




Review of Authorized Service

The service man was very friendly and so full of information about my appliance. I learned a lot from him !


Map of Troy, OH

Will do business again!




Review of Authorized Service

Washer Repair - This is the first time that I've used this company and will definitely use them for any future needs. Steve contacted me the evening before my scheduled service to let me know when he planned on arriving and again the next morning with an update. He assessed the problem and we determined that it wasn't cost effective to repair the washer. He was very knowledgeable and told me quite a bit of information about the newer model washing machines, what I would probably like and dislike based on my needs/usage, and what to look for in purchasing a new one. It was much appreciated!


Map of Troy, OH

Very nice technician and service




Review of Authorized Service

Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.


Map of Troy, OH

Erica




Review of Authorized Service

Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!


Map of Troy, OH

Amazing service




Review of Authorized Service

The service Tech was extremely knowledgeable and very friendly helpful I hope everybody gets a service person as great as the one we had


Map of Troy, OH

Timely, courteous service.




Review of Authorized Service


Map of Troy, OH

Jeanette




Review of Authorized Service

Professional and great service. On time and quick to respond


Map of Troy, OH

Misty




Review of Authorized Service


Map of Troy, OH

Expert repair!




Review of Authorized Service

Very knowledgeable; fixed our ice maker quickly!


Map of Troy, OH

Great Service




Review of Authorized Service


Great service




Review of Authorized Service


top notch service




Review of Authorized Service


Deb




Review of Authorized Service

Great service


review title




Review of Authorized Service


Great service!




Review of Authorized Service

Professional & informative serviceman. Good communication in a very timely manner. Will deffinetly use again if needed!


Great experience




Review of Authorized Service

Shawn was great Friendly but professional as well as honest about the repair.


Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF760SADW1 Unit wonÍt run. Rack falls out. Need pump and rack supports.4 yrs old in kitchen; ordrd 4 W10195416 (RACK SUPPORT )s and 1 W11032770 (motor-pump)

Near Fenner Rd, Troy, OH 45373
Steve M.

Steve M.

COOKTOP ELECTROLUX EI30GF55GSF Spoke to James at Electroluxe tech. Recommended low-voltage boards with power supplyCalled HBW spoke to. Antonio Explained the situation of the intermittent issue and amount of time invested within the home and techline. Approved full labor and parts cost. 636945868454; ordrng 1 316443921 (board RELAY) and 1 316535200 (POWER SUPPLY) and 1 316576603 (clock/timer)

Near Diana Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG PAV2300AWW "Need lid switch; ordrd 1 WP43-0057 (actuator-LID SWITCH) and 1 12001187 (switch,lid assy)"

Near Boxwood Ct, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GE GDF630PMM0ES Unit is leaking water. Puddle on the floor. ; ordrd 1 WD08X23476 (gasket tub ) and 1 WD31X24834 (DOOR LINER)

Near Hunters Ridge Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG PAV2300AWW Found unit will not spin water out at all. Entire tub is seized and will not move. Burning smell due to motor turning in no belts spending. Found a splash shield on water pump drive underneath washer contacting the base of washer prohibiting spin. Remove pump and adjusted sleeve reassembled washer and is now working properly

Near Boxwood Ct, Troy, OH 45373
Steve M.

Steve M.

ICEMAKER SAMSUNG RF263BEAESG/AA "Icemaker is not cycling. No major frost. Unit is just not cycling. Need new icemaker and y clip installed and seal iceroom, adjust water line.Going to talk it over with wife."

Near Southside Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER BOSCH SHX68T55UC/07 Found loose connections on junction box3 yrs old in kitchen.

Near Woodstock Ct, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WA45M7050AW/A4 GEARCASE broke internally. Cannot take unit apart. Need GEARCASE motor and nuts and washer to go with600 in repair if motor is warranty. Customer declined repair. Calling retail center for new unit.

Near W Kessler-Cowlesville Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DV45H7000EW/A2 "Unit will not run. Found broken belt tensioner. Installed new roller and tensioner.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"

Near Parkwood Dr, Troy, OH 45373
Steve M.

Steve M.

COOKTOP ELECTROLUX EI30GF55GSF Intermittent power loss. Unit has 5 electrical boards. Unit operating ok at this time.5yrs old in kitchen

Near Diana Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Freezer frosting over. Found icemaker leaking. Removed all ice. Checked water fill chute. Found that kit 5303918600 has been installed for the longer fill tube. Adjusted needed to be made by turning the fill spout to properly direct water into icemaker.2.5 yrs old in kitchen

Near Jillane Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Ordered new cont brds not communicating properly to IMk ; ordrng 1 5304510307 (CONT BRD)

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER MAYTAG MED9800TQ0 "Dryer not heating, found open heating element. Replaced heater dryer operating OK10 years old located in kitchen; used 1 3387747 (ELEMENT) from stock"

Near Cornish Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FFEH3054USA Installed new cooktop element and switch. Stove top is working properly

Near OH-571, Troy, OH 45373
Steve M.

Steve M.

WASHER AMANA NFW7200TW Door won’t lock. Door hinge is worn out and strike is broken. Hinge NLA. Lock and strike 130. Cuts declined at this time plus labor

Near Premwood Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GFE27GSDESS Installed new control panel and display assembly. All functions on door are working properly

Near Golden Eagle Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE GE JBP64B0B2AD Installed new elements and switches with new temperature sensor in oven

Near Denby Pl, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER BOSCH SHE3ARF5UC/22 Test ran dishwasher. All spray arms are rotating and spraying good. Recommend running different soap and additives.

Near Cara Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW1 unit is very loud during spin cycle. Bearings are bad in gear case. Replaced gear case washer is operating properly. Advised customer that drain cleaning may need to be done in household plumbing for odor issue2 yrs old located in laundry area Stacey @ Lowe’s approved labor L1-30431591827; used 1 W10811956 (GEAR CASE) from stock

Near Lakeshore Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FFES3015PBF Customer instruct on how to operate bake timer. Unit operating OK

Near Carriage Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FEB24S2ASV "Control panel will not power on, needs replaced12 yrs old wall oven in kitchenAutho #HBW 204348652009 Diego; ordrng 1 318185329 (clock white es100)"

Near S Co Rd 25A, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FFMV164LSA "installed high-voltage transformer and fuses, units sparked from magnetron making a loud humming noise. Contacted AHS for additional parts. unit is being put into replacement options. do not order partsLabor auth. 107TSTL. Replacement options; ordrng 1 5304464072(DO) (magnetron)"

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER ELECTROLUX EW24ID80QS0A Part defective; saved tckt

Near S Greenlee Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FFEH3054USA "RR element popped and sparked. ; ordrd 1 316436000 (switch,infinite sm) and 1 318178110 (element,surface)"

Near OH-571, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FPBS2777RF9 Temps fluctuating and cont brd automatically goes to 32 in ff section and FZ thaws and freezes intermittently Rodney found damper is not open & closing properly; ordrng 1 241518501 (damper) and 1 241518601 (seal-damper)

Near Loxley Ln, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit is not fully defrosting. Recommend replacement of def sensor and new location. Install drainclip to prevent drain freeze over. Placing unit into extended defrost mode.; used 1 DA32-10104N (SENSOR), and 1 DA61-06796A (DRAIN CLIP) from stock"

Near Renwick Way, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHS2322MSEA Slow ice production. Icemaker will not cycle. Full of ice. Temp is good. Replaced icemaker. ; used 1 241798224 (IMK) from stock

Near E Peterson Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KENMORE 795.7315761 Unit not cooling. All fans are running. This is a LG LG built Kenmore French door. Compressor is cool to the touch. Needs sealed system work. *****Refer to another servicer. *****

Near Worthington Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER SAMSUNG DW80K7050UG/AA Tub is damaged. Rivets came out of door seal trim. Un repairable Unit is 2.2 yrs old

Near Loxley Ln, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE GE JVM3160RF3SS Placed amp clamp on L1 power cord wire at noise filter board on hi power. Microwave pulling 14.27 amps. Unit has built in 20 amp fuse on L1 not blown.Microwave checks OK. Customer has issue with household powerUnit is 1.5 years old located in kitchen

Near Finsbury Ln, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Found icemaker frosting on bottom of unit. Dispenser seal not sealing properly allowing warm air into ice room. Removed and cleaned surfaces to ensure proper sealing. Filled dispenser with water. No more signs of leaks. Unit checks ok

Near Carriage Crossing Way, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FFBD2406NB11B Dishwasher will not start at all. Main control malfunction.; ordrng 1 5304512731 (MAiN CONTROL)

Near S Mill Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Unit is producing ice but at a slower pace. Found a small sign of water tube freezing but did not seize waterwater fill completely. Installed new gaskets; used 1 5303918784 (AIR HANDLER) from stock

Near Meadowpoint Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FEB24S2ASV Installed new clock assembly. Oven is heating OK

Near S Co Rd 25A, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GE GDF520PGJ0WW Dishwasher over filled with water. Found float switch stuck. Corrected miss you and dishwasher is operating properly

Near Maplecrest Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS261MDWP/XAA Installed new control board

Near Shaftsbury Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR HOTPOINT HTR16ABSHLWW Unit is thawing and re freezing food in freezer. Defrost timer making grinding noise. Stuck in defrost randomly. Gears are strippedInstalled new defrost timer; ordrng 1 WR9X502 (timer defrost (TS))

Near Staunton Commons Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FPBS2777RF9 Installed new damper motor and seal. Damper operating properly. Red/bulk brn/what

Near Loxley Ln, Troy, OH 45373
Steve M.

Steve M.

DRYER SPEED QUEEN ADEE9RGS173TW01 "Dryer is not heating. Found open thermal fuse, replaced and dryer is heating properly. Showed customer how to remove lint screen for future cleaning; used 1 D511412 (THERMAL FUSE) from stock"

Near Essex Ct, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG PAV2300AWW "Installed new timer, unit is operating properly15 years old located in laundry room"

Near Boxwood Ct, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354EBS2 Lower rack is not cleaning properly. Found stuck in diverter neutral position disassembled pump base reinstalled diverter cam into proper position. Unit is working properlyThree years old located in main kitchen

Near Brookfield Ln, Troy, OH 45373
Steve M.

Steve M.

DRYER WHIRLPOOL LER4634JQ1 "Dryer not heating. Found burnt terminal wire on timer, repaired wire terminal dryer is heating properly."

Near Boxwood Ct, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Top rack keeps coming off track. At this time Frigidaire does not offer any upgraded track or wheel assemblies to correct the loose sitting rack supports. Advised customer to make sure they are pulling the top rack out from the center handle to prevent binding

Near Huntington Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER BOSCH SHEM3AY55N/01 Dishwasher has water in the base. Removed screen filter to find less than inch of water beneath filter housing. Normal levels. Customer complaint about odd odor in unit. Recommended a cleaner. Dishwasher is operating properlyUnit is ran every few days.

Near Oak Hill Ct, Troy, OH 45373
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LFTR2021TF5 Replaced cold control. Checks ok; pckd up 1 241537103 (control-temperatur)

Near W Main St, Troy, OH 45373