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Local Reviews
for Troy, OH

Authorized Service Rated 4.9 out of 5 stars based on 28 customer reviews

Map of Troy, OH

Microwave repair




Review of Authorized Service

Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!


Map of Troy, OH

Scott




Review of Authorized Service


Map of Troy, OH

Great




Review of Authorized Service

Very friendly!


Map of Troy, OH

Perfect Service Call




Review of Authorized Service

You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌


Map of Troy, OH

Great Service




Review of Authorized Service

Called, on time and had great knowledge of his job!


Map of Troy, OH

Great




Review of Authorized Service

He did a great job!


Map of Troy, OH

Great service




Review of Authorized Service

Great service.


Map of Troy, OH

Very nice technician and service




Review of Authorized Service


Map of Troy, OH

Excellent, Friendly




Review of Authorized Service

Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Map of Troy, OH

Great Technician, Quick Service!




Review of Authorized Service


The service technician did an outstanding job and explained exactly what the problem was and fixed it.




Review of Authorized Service

The technician called about 45 minutes prior to arrival time informing me where he was and what he was doing and approximately how long it would be before he arrived. Once he arrived he quickly identified the problem and fixed it. To me that is exactly how they should do. Nice job!


Eleanor




Review of Authorized Service

Timely service with knowledgeable service person.


Very good service




Review of Authorized Service

The service man was very friendly and so full of information about my appliance. I learned a lot from him !


Will do business again!




Review of Authorized Service

Washer Repair - This is the first time that I've used this company and will definitely use them for any future needs. Steve contacted me the evening before my scheduled service to let me know when he planned on arriving and again the next morning with an update. He assessed the problem and we determined that it wasn't cost effective to repair the washer. He was very knowledgeable and told me quite a bit of information about the newer model washing machines, what I would probably like and dislike based on my needs/usage, and what to look for in purchasing a new one. It was much appreciated!


Very nice technician and service




Review of Authorized Service

Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.


Erica




Review of Authorized Service

Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!


Amazing service




Review of Authorized Service

The service Tech was extremely knowledgeable and very friendly helpful I hope everybody gets a service person as great as the one we had


Timely, courteous service.




Review of Authorized Service


Jeanette




Review of Authorized Service

Professional and great service. On time and quick to respond


Misty




Review of Authorized Service


Expert repair!




Review of Authorized Service

Very knowledgeable; fixed our ice maker quickly!


Great Service




Review of Authorized Service


Great service




Review of Authorized Service


top notch service




Review of Authorized Service


Deb




Review of Authorized Service

Great service


review title




Review of Authorized Service


Great service!




Review of Authorized Service

Professional & informative serviceman. Good communication in a very timely manner. Will deffinetly use again if needed!


Great experience




Review of Authorized Service

Shawn was great Friendly but professional as well as honest about the repair.


Steve M.

Steve M.

MICROWAVE LG LMHM2237ST/01 Installed magtube and new fuse. Unit operating ok.

Near Scenic Ct, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit not fillling due to faulty float switch. Replaced switch unit operating ok.; used 1 W10195039 (FLOAT SWITCH) from stock

Near Dartmouth Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Display is out; ordrd 1 242058229 (user interface)

Near Pheasant Point Ct, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE GE PEB7227AN1DD Installed new door latch. Unit is operating properly

Near S Greenlee Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WA56H9000AP/A2 Unit operating ok; ordrng 1 DC96-01703H (PRESSURE SENSOR (TS))

Near OH-55, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8900BC0 Installed parts listed. Unit running ok

Near Stonyridge Ave, Troy, OH 45373
Steve M.

Steve M.

RANGE - ELECTRIC WHIRLPOOL RF264LXSB1 Installed new infinite switch. Stove heating properly

Near Stonyridge Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Defrosted unit and installed new control board with sensor

Near Foxchase Ct E, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Motor error. F7E6. Ran diagnostics. Unit checked ok. Performed harness check and motor windings check slightly high but within reason. Performed calibration. If problem persists order main control and 1/3 hp drive motor.

Near Maplecrest Dr, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE LG LMHM2237ST/01 Microwave is not heating found open high voltage fuse and burnt magnetron; ordrng 1 6324W1A001L (MAGNETRON ) and 1 EAF36358316 (FUSE)

Near Scenic Ct, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE GE PEB7227AN1DD "Latch assembly broke, unable to open door.; ordrd 1 WB14X10049 (board latch)"

Near S Greenlee Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8900BC0 Roaring during spin cycle due to bad bearings. Need OUTTER tub and drive assembly.5 yrs old in laundry area ; ordrng 1 W10381077 (tub-outer) and 1 W10820039 (hub)

Near Stonyridge Ave, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE SHARP SMD2470AS "Loud growling noise has been heard throughout ownership and distinct smell coming from unit this last occurrence fill home with smoke. Can not duplicate issue at this time. Recommend magtube and trnasformer.937-602-5159 best contact number; ordrng 1 RTRN-B101MRE0 (TRANSFORMER), rqstng P&A on 1 RV-MZA365WRZZ (MAGTUBE)"

Near Hickory Hollow Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Refrigerator is not making ice due to improper cooling in the freezer. Evaporator coil is frosted over not going through defrost cycle. Need to install new computer and sensor---Customer declined at this time

Near Foxchase Ct E, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER KENMORE 665.13863K600 Unit not cleaning properly. Found sump assembly full of debris. Cleaned out sump. Unit operating better.

Near Brookfield Ln, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL n/a Freezer section not cooling properly. Need PCB and defrost sensor; ordrd 1 W11082837 (cntrl-elec (CORE)) and 1 WPW10383615 (thermistor)

Near Foxchase Ct E, Troy, OH 45373
Steve M.

Steve M.

WASHER GE GTW460ASJ7WW Unit not draining. Found seized pump. Replaced pump unit operating ok; used 1 WH23X27574 (DRAIN PUMP) from stock

Near Brookview Rd, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RH25H5611SR/AA Installed new ff EVAP fan and ice maker and container

Near Southside Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FPBC2277RFH Installed aluminum tape to fill tube and additional gasket to ice box to prevent fill tube freezing

Near Essex Ct, Troy, OH 45373
Steve M.

Steve M.

DRYER SPEED QUEEN ADEE9RGS173TW01 Heater is rattling. Performed service bulletin FB18-28R1--Unit operating properly.

Near Essex Ct, Troy, OH 45373
Steve M.

Steve M.

WASHER ELECTROLUX EFLS517SIW0 Unit leaking from door boot. Advised customer to keep lower section of door glass clean to seal against boot

Near Chartwell Ct, Troy, OH 45373
Steve M.

Steve M.

WASHER GE GTW460ASJWW Customer not home and unit is full of water. Pump is buzzing. There is something in the pump. Reschedule once evacuated ; saved tckt

Near Brookview Rd, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FFMV1645TD Install new switches and latch assembly with new door. Unit heating properly.Customer was instructed and informed them about the door switch issues. Under no circumstances should the door be open while the unit is operating be sure to cancel the cycle prior to opening door or they will be responsible for the repair

Near Wagon Wheel Way, Troy, OH 45373
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE9RSN115TW01 Unit will not drain. There is a blockage somewhere underneath the wash basket. Retrieved clothing under wash basket. Unit runs ok.

Near OH-202, Troy, OH 45373
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE9RSN115TW01 Not covered Cancel work order

Near OH-202, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER GE PDW1800K01WW Touch pad is not responding. Tried to reset unit. Will not function. Unit needs new control kit. Declined at this time

Near Merry Robin Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER MAYTAG MEDB765FW0 Unit will not start. Found broken door switch. Replaced switch. Unit running ok.; used 1 3406107 (SWITCH) from stock

Near Terry Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE GE PB975SP1SS Unit keep shutting down while pre heating. Have proper voltage at all heating elements and then unit shuts off. Has two relay boards. Can not access service mode due to bad touch panel. Emailed customer quote for main control. May need sub main as well which is NLA and touch pad is NLA.

Near Greenbriar Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Unit making loud noise while running from rear of unit. Found the wire harness for condenser fan lodged in fan blade actually cause unit to stop runnning. Re routed harness to prevent contact with fan assembly.

Near Summit Ave, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FFMV1645TD Unit keeps popping breaker. Replaced monitor switch unit still pumping breaker. Need all new switches door latch and new door assembly; ordrng 1 5304509457 (LATCH HOOK) and 2 5304509459 (MONITOR SWITCH)s and 2 5304509460 (INTERLOCK SWITCH)s and 1 XXX (DOOR ASSEMBLY )

Near Wagon Wheel Way, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RH25H5611SR/AA Error code 22 ff fan assy and ice maker assy not DISP ice properly; rqstng P&A on 1 DA97-08724N (FF FAN) and 1 DA97-14253A (IMK) and 1 DA97-14263B (CONTAINER )

Near Southside Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit not dispensing ice. Found loose auger drive. Tightened auger drive key. Unit operating ok.

Near Robin Hood Ln, Troy, OH 45373
Steve M.

Steve M.

RANGE-ELEC LG n/a Installed new control panel. All burners operating properly.

Near Shenandoah Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFFH20F3QWG Noisy operation. Found fan blade in contact evap cover. Repositioned fan blade further on motor. Unit operating ok

Near Ellis St, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH53520CH2 Unit not heating nor light in cavity is working. Found faulty door switch. Replaced door switch unit operating ok.; ordrng 1 W10727360 (microswitch (TS))

Near Cornish Rd, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH76719CZ-1 Unit won’t heat and cavity light not working. Replaced top switches in door latch. Unit operating ok.2.9 yrs old in kitchen; ordrng 1 W10269458 (switch (TS)) and 1 W10727360 (microswitch (TS))

Near Jillane Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 LED lighting out in fresh food section. Replaced 2 modules. Unit lighting properly.; ordrng 2 W11205083 (module (TS))s

Near Parklawn Ct, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS25J500DWW/AA Freezer evap frosted over. RR evap cover temp sensor. Cleared ice. Unit running ok; ordrng 1 DA32-10105H (TEMP SENSOR (TS))

Near Tamplin Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER - BUI BOSCH SHXM4AY55N/01 E15 error. Found stuck float switch. Rimmed stem of float to allow free movement. Unit operating ok.

Near Seneca Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Upper icemaker not working. Water line is frozen. Installed insulation and sealed rear cavity; used 1 5305877995 (COMPOUND) from stock

Near Monroe-Concord Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DV40J3000EW/A2 Unit will not start. Found broken idler pulley. Installed new pulley. Unit runs ok.; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Cheshire Rd, Troy, OH 45373
Steve M.

Steve M.

RANGE-ELEC LG n/a Cooktop not working due to faulty touch pad; ordrd 1 AGM73551624 (CONTROL ASSEMBLY )

Near Shenandoah Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR LG LFXS24623S/01 Unit is noisy during operation. Cabinet vibrations which are not able to be duplicated to locate noise. Did find loose water valve rattle on rear machine compartment. Secured that and water line. Unit operating properly.

Near Barnhart Rd, Troy, OH 45373
Steve M.

Steve M.

WALL OVEN FRIGIDAIRE FPEW3077RFD Unit noisy while heating. Found loose convection fan blade. Tightened fan blade and ran unit. Everything checks out ok.

Near Countryside Dr N, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER SAMSUNG DMT300RFB/XAA Unit will not run. Found float switch not activating to run wash motor. Removed case break. Adjusted float and switch. Unit running properly.10 years old in kitchen

Near Armand Dr, Troy, OH 45373