Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Troy, OH
Tim - Troy, OH
Lori - Troy, OH
Great job nice guy!
Christina - Troy, OH
Steve did a great job dealing with my renovated 177 yr old kitchen issues! Tight spaces for up to date appliances but he got the frig in a position to fix it perfectly!
Dryer Lint repair
Scott - Troy, OH
Appreciated honest advice
Becky - Troy, OH
Appreciated the honest advice
David - Troy, OH
Debra - Troy, OH
Cameron - Troy, OH
Text and called before arriving. Was able to fix the leak that we had and correct a few other issues we didn’t even expect. Great work and followed great covid guidelines for safety.
Brian - Troy, OH
Steve is awesome
Mark - Troy, OH
Did a great job
John - Troy, OH
Knoderer - Troy, OH
Timely response and great service
Nick - Troy, OH
We recently had an issue with our Frigidaire Refrigerator. I went on line and scheduled an appointment and had response next day to schedule service for the following day. Came out when they said they would and completed repairs. Price was very reasonable.
Steve did an excellent job! He fixed my problem even though he incurred some unexpected issues to deal with. Very polite and professional.
Larry - Troy, OH
Better than expected service
Prompt Professional Service
David - Troy, OH
We were shocked with how quickly the service took place. Our oven was fixed in 10 minutes. Steve was friendly and personal!
Very good, thanks
Roberta - Troy, OH
Knows what he is doing
David - Troy, OH
He fixed our problem with our washer, explained exactly what was wrong. Great personality, would be happy to have him back, if we have problems in the future.
Joy - Troy, OH
Steve figured out the dryers issue and did the necessary repairs. Very nice and responsible guy.
Michael - Troy, OH
the technician was knowledgeable and courteous.
Fred - Troy, OH
Super experience. Helpful, knowledgeable, and efficient.
Mark - Troy, OH
He came out at the prescribed time and did a very though job.
He was great
Terri - Troy, OH
Linda - Troy, OH
Our product was under warranty, so there was no charge. Steve was there early and was very efficient! He was able to take care of the problem and I was really pleased!
Amazing service and 110% Satisfaction
Lauree - Troy, OH
Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!
Great service! Friendly and professional
Joseph - Troy, OH
He was great
Paul - Troy, OH
Doug - Troy, OH
Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!
Scott - Troy, OH
Alexis - Troy, OH
Perfect Service Call
Lynn - Troy, OH
You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌
Mark - Troy, OH
Called, on time and had great knowledge of his job!
Andrew - Troy, OH
He did a great job!
Louise - Troy, OH
Very nice technician and service
Denis - Troy, OH
Jeffrey - Troy, OH
Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people
MICROWAVE FRIGIDAIRE FGMV176NTF Found door striker loose from retainer not allowing microwave to start. Reattach door strike unit is operating OK
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Found loose drain tube without any sealant on the backside of the refrigerator. Applied fresh sealant to the tube to prevent warm air from entering freezer section causing ice buildup
REFRIGERATOR SAMSUNG RF217ACPN/XAA Installed new icemaker. Cleared evap drains and installed drain clip; used 1 DA61-06796A (DRAIN CLIP) from stock
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA Installed new user interface
REFRIGERATOR FRIGIDAIRE n/a Spoke with customer, freezer is cooling OK
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Installed all parts listed
WASHER WHIRLPOOL WTW4900BW0 Installed new gear case with an actuator along with new suspension rods tester and washer unit checks OK
DISHWASHER GE GDT655SMJ0ES Unit machine control needs replaced; ordrd 1 WD21X24901 (CONTROL )
REFRIGERATOR SAMSUNG RF217ACPN/XAA Unit needs to be thawed out in order to thaw for freezer door to close properly. Crisper drawers are frozen in as well. Icemaker harness is broken. Unplugged unit today. Needs 48hrs to thaw. Ordered icemaker; ordrng 1 DA97-07603B (ICEMAKER)
WASHER SAMSUNG WF42H5000AW/A2 Main PCB needs replaced causing door to lock when the unit is finished with recycle customer cant get clothes out; ordrng 1 DC92-01803D (MAIN CONTROL )
MICROWAVE FRIGIDAIRE FGMV174KFC "Control panel clips are broken. Have to replace panel, touch pad and overlay. Customer declined repair"
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Installed new interface. Unit is operating properly
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 The swing of freezer door was switched. Closing mechanism was not properly installed. This caused door to stay open
REFRIGERATOR BO SAMSUNG RF25HMEDBBC/AA Icemaker is completely frozen over. No work has ever been done to this unit. Recommend icemaker service kit; rqstng P&A on 1 DA82-02695A (IMK SVC KIT)
WALL OVEN FRIGIDAIRE FGEW3065KFB Found loose door hinge causing a loud noise while operating. Adjusted temp offset 20 degrees. Unit operating properly
COOKTOP DACOR SGM466B Left front burner igniter Is missing causing the unit to continuously try and spark. Parts are no longer available. Bent over the igniter stem to hold it in place unit seems to be operating OK
REFRIGERATOR GE GNE25JSKLFSS Unit making strange noise periodically. Found freezer evaporator cover coming in contact with the cooling fan due to fan blade pushed out on motor shaft. Slid fan backwards unit is no longer causing noise
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Part is damage in box; saved tckt
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Icemaker bail arm was unhooked causing icemaker to continuously make ice
REFRIGERATOR HISENSE HQD20058SV Installed main control board. Backside of refrigerator has a cold spot which is producing moisture running down into the computer compartment. Could be the cause of the unit turning off. Pictures are attached
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA Needs display board; ordrd 1 242058230 (user interface)
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA "E40 error. Icemaker fan error. Unit is frosted up recommend main control with updated auger and icemaker. Needs y clips as well-Unit is 6 yrs old in the kitchen; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA94-02679F (MAIN CONTROL) and 1 DA97-12540G (AUGER) and 1 DA97-15217D (ICEMAKER), states that autho needed"
WASHER FRIGIDAIRE EFLS627UTT0 Hot water valve winding is open. Need valve assembly ; ordrng 1 5304514790 (WATER VALVE )
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Unit frosting up around top of line set through liner. Applied silicone and putty to all air gaps. Taped minor liner cracks and installed new defrost sensor; used 1 DA32-10104N (SENSOR) from stock
REFRIGERATOR GE PVD28BYNBFS Right door closer tightened too tight causing scraping noise while closing and opening
REFRIGERATOR FRIGIDAIRE FFSS2614QE1A Replaced damper assembly. Thawed freezer return air duct and tightened fridge door handle; used 1 242303001 (DAMPER) from stock
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA Install parts listed unit operating OK
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Started repair of icemaker Pulled refrigerator out to notice a rust spot forming on the back of the unit. Also the interior liner has formed a frost line underneath the icemaker. Called Frigidaire to receive a file number for a non repairable issue.
WASHER WHIRLPOOL WTW4900BW0 Customer complaint unit shakes very bad in spin and will not fully spend the closeout giving off balance error code. Also the unit is roaring very loud due to faulty gear case bearings and multiple shifter/speed sensor fault. Unit is 7 yrs old in laundry room; rqstng P&A on 1 W10006355 (actuator) and 1 W10780044 (suspension) and 1 W11035747 (gearcase)
WASHER WHIRLPOOL WTW8500BW0 Main bearings have failed. Hub drive is also sticking. Recommend suspension with the repair.
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA Icemaker is completely frozen over need icemaker service kit and new ice bucket due to it being cracked January 2017; rqstng P&A on 1 DA82-02705A (IMK SVC KIT) and 1 DA97-14474C (ICEBUCKET)
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Icemaker is not making ice. ; ordrng 1 242115283 (board-main power) and 1 5303918568 (thermostat-defrost) and 1 5303918571 (water fill chute k)
DRYER SAMSUNG DV331AER/XAA01 Dryer is not heating due to bad heating element. Replaced element unit is operating properly; used 1 DE486A (ELEMENT) from stock
REFRIGERATOR FRIGIDAIRE GLHS268ZDS5 Installed new cold control for freezer. Unit operating ok
RANGE GE JTP95WW2WW Unit not heating properly. Found bake element shorted out to loose wire connections. Cut and spliced new harness connections. Unit heating properly
REFRIGERATOR KENMORE 106.460238 Adjusted left hand door up so that the gasket is more in line with the cabinet. All gasket surfaces look good. Cabinet corners are flush for proper gasket seal. No further repairs can be made to correct any frost issue
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA "25 40 22. Imk fan error, ff fan error and defrost error. Customer declined icemaker repair. Fresh food fan is blocked with ice and entire unit is frozen up due to cloggged defrost drain. Cleaned out and defrosted drain and installed drain clip. Unit operating properly. ; used 1 DA61-06796A (DRAIN CLIP) from stock"
WASHER ELECTROLUX EFLS517SIW0 Installed new motor control. Unit is operating ok
RANGE FRIGIDAIRE FGEW3065KFB Temperature too low. Now unit wont turn on. Cant check unit at this time due to faulty wiring in home junction box. An electrician is needed to correct wiring. Customer should not be charged another service fee to have temperature issue looked at.
RANGE HOOD BROAN XXXX The hood vent motor is making loud humming noise. The fan spins freely by hand but motor will not start. Need to replace motor. Removed filter paneling and dropped down LED light panel. Cannot find any model serial identification anywhere on the unit; ordrng 1 XXXX (FAN MOTOR)
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 Water dispenser is not working. Possible frozen
WASHER WHIRLPOOL WTW8540BW0 Main tub bearings are going out and tub movement is excessive. Needs OUTTER tub and suspension rods. Customer declined
RANGE GE JTP95WW "Bake element is burned in two; ordrd 1 WB44K5018 (element,bake)"
REFRIGERATOR FRIGIDAIRE GLHS268ZDS5 Unit is not cooling. Found that the freezer thermostat has loose contacts internally and needs replaced; ordrd 1 5304496561 (cold control kit)
DRYER ELECTROLUX EFME617SIW Blower wheel continues to get plugged up with lint due to unit not being updated to the new Blower wheel assembly. Installed new blower wheel assembly.; used 1 5304513609 (BLOWER WHEEL) from stock