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Local Reviews
for Versailles, OH

Authorized Service Rated 4.7 out of 5 stars based on 7 customer reviews

Map of Versailles, OH

Ryan




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service


Map of Versailles, OH

very thorough




Review of Authorized Service


Map of Versailles, OH

June




Review of Authorized Service

Service was great and done quickly!


Map of Versailles, OH

Service was excellent, and under warranty’s




Review of Authorized Service

Repairman was courteous and efficient.


Map of Versailles, OH

Hope it solved the problem




Review of Authorized Service


Map of Versailles, OH

ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Replaced icemaker, manually cycled, unit harvested and filled ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC0 "Manually hand spun the tub, unit was making some noise. Put unit into a quick wash small load. Listen to it agitate and then proceeded to put unit into a drain and spin. Sounded fairly normal. Removed wash plate, I found that the spline/teeth was worn, replaced with new from truck stock. No noticeable bad noise but told customer if it persist to take some video of the problem and go from there. Customer claims another servicer came out and believe replaced main bearing/outer basket in tub around July to August a year ago 2018. Checked underneath, no leaks and main bolt for rotor and stator is tight. Told customer to continue to monitor.; used 1 W10902814 (WASHPLATE) from stock"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER - GAS ELECTROLUX EFMG627UIW0 Converted over to LP kit.

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME427UIW1 "Customer complaint unit does not get clothes dry on the settings she had chosen. Customer uses normal sense but low heat only. Because that is what she used on the old dryer.... I explained most units normal or automatic function has a normal heat setting by default. Under normal you can choose normal or low heat. Noticed that the eco function was on so i turned off. Explained this to customer she claims she turns that off.... idk. Customer has only had unit for 3 weeks, she appears unhappy with it. I tested unit on Normal, with low heat auto time for around 5 mins then tested with normal temp instead of low. Opened the door each setting to determine heat variance. Did not determine any problem with unit. No error codes. Unit checks ok, probably issue between customer wanting to work like the old unit or clothes not coming into contact with sensor bars as they should on sense dry. She puts unit on towels for towels and seems ok."

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Changed out evap motor, unit is now cooling properly to fresh food section. Unit checks ok."

Near E Water St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER - GAS ELECTROLUX EFMG627UIW0 "Put unit into timed dry normal heat, 75 mins.... then tested on high heat. Unit is tumbling and heating ok and temp change as noted. Put unit into airflow only to cool down for a few mins... then put unit into a Normal with normal heat and Auto function, unit started on 45 .... timed down to 42 mins. Open door, is heating closed door and unit ran then unit went to around 20mins and has continued to decrease on time since then. Unit when at first is sensing the display shows no numbers but 3 led dots will cycle across, it will do this for a few minutes before a time is shown. Proceeded with 2 bath towels,that i wetted, then put in unit again on Normal, with normal temp and Auto. Unit proceeded to sense for a few minutes, then timer read 55 mins. Unit continued to heat and tumble as the display counted down. Again can not duplicate the issue, talked to customer Mark on phone for details. He will continue to monitor."

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced parts... checked over unit is cooling ok. Replaced door handle and adjusted all checks ok.

Near S Center St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5000DW0 "Put unit into auto diagnostics.... unit filled, agitated but would not spin out. Checked error codes found F7E1 and F7E5 errors. Checked wire connections underneath all good. Checked actuator and teeth on splutch assembly good. Put unit into manual motor test ok. Talked to both level 1 and 2 whirlpool technicians.... Suspect issue with transmission. Unit has had replaced once prior after first year. DOP is 11/15. Ordering a main control on standby, return if not used.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10634026 (cntrl-elec) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s"

Near OH-47, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Ice compartment still freezing up. Ordering im service kit per latest may 2019 bulletin. Bottom part of third RH side fresh food handle broke, will need replacement.; rqstng P&A on 1 DA82-02675A (IM SVC KIT) and 1 DA97-15014D (RIGHT HAND DOOR HANDLE ASSEMBLY)"

Near S Center St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Freezer working properly, good frost pattern, -05F but frig not cooling. Found evap fan shorted open, checked for 120V coming into. .; ordrng 1 242077702 (EVAP FAN MOTOR)"

Near E Water St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found underwear in inlet of drain pump. Vacuumed out water, cleared pump showed customer. Filled unit part way and drain 2x Changed, billing to customer. Unit checks ok."

Near Heritage Ct, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Customer leaning towards shopping for a new frig. Collected service call fee. If they decide to repair will order display, main control and labor."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Opened up unit checked for signs of water residue, none. Proceeded put unit into a large load, let unit agitate, then drain and spin 2x times. No signs of any water leakage at the hoses nor the drain hose or drain pipe. Felt with my hand for any leaks internally around the pump, internal or external hoses, all dry and in cabinet. Suggested customer to get those water valves replaced by a plumber. Unit checks ok, collected service call fee as this is not a unit issue."

Near OH-47, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7300DW0 "Looked over unit, is in bad condition, lots of wear. Found agitator wash plate is stripped out. Also freehand spun the outer tub bearing is worn, making a roaring noise, and issues with transmission or gear case assembly. Tub supports appear weak as well and will need replaced. In the present condition i do not recommend repairing unit. Probably have minimum 2-4hrs. In repair.; rqstng P&A on 1 W10512162 (tub-outer) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner) and 1 W11130359 (suspension)"

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHG2368TF3 "Checks temps around 38 in frig and 33 in the drawers, 0F in freezer. Settings on control are 38 and 0F. Pulled tech sheet, went through every diagnostic test on the sheet, everything checked out ok. Even made sure fans turned on and off as tested and made sure the dampener open and closed all the way as tested. Thermistor readings appeared to be ok from comparing readings vs my infrared readings. Called techline, he had me check for any air leaks while dampener was closed, checked ok. Then proceeded to check thermistor on side of unit, removed and placed in cup of ice and water submerged 32F then check for ohm reading on J6 connector across both grey wires with black stripe checked in range. Explained to daughter in ho,e about not placing anything that can freeze close by the far back and near the vents like the yogurt. Checked food in drawers and deli and did not notice anything frozen at that time. Unit checks ok."

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMO226NUFA Customer stated the trim on bottom of door is coming loose. Pics taken. Adjusted and pressed trim in place. So far is holding in place.

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "New install of unit today, never would cool. Upon arrival found unit to read 76F degrees throughout Measured with infrared gun. Unit is set at default 32 and 0F. Removed board cover and checked all connections good, inverter board has a solid red light. Plugged in amp/watt meter unit went to 2amps then dropped down to .83. Compressor not running condenser fan is running. Called techline, found no errors but proceeded to force compressor on through controls, would not come on unit still at .83 amps. Tech claims compressor must be locked up and will need replaced.

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Replaced parts, checked unit in normal, extra large load. Unit filled, agitated, drain and spun without issue. No leaks around water valve nor inlet. Unit checks ok. Advised customer."

Near Marshall Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE DGUS2645LF3 "Diagnosed issue water draining in from behind evap cover from fill tube from icemaker causing issue of ice buildup around evap fan. Customer has taken upon himself to check out the issue and clear ice prior, and has google/youtube the issue. Customer would like to try repair himself, gave him part numbers needed and explained. Collected service call, advised from there."

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced parts, put some sealant on around fill tube in back then placed foam ring over top. Defrosted and removed any chunks of ice and around fan. Tested water dispense and turned on icemaker. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER ELECTROLUX EIFLS60LT1 "Replaced hose assembly, found pinhole in the old showed customer. Ran unit the first time and had a leak, had to remove front assembly off and adjust again. 2nd time unit was filling, agitating and draining without issue. No leaks, unit checks ok."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Freezer is cooling fine at this time, apparently water from icemaker unit has been filling and then running down evap cover in through a slot/vent in the cover and building up ice behind it. At times causing issue with evap fan motor and husband has been clearing. Fill tube for icemaker had some ice buildup at the end of fill tube. Unit is in Kitchen 6/15 called techline, they said unit is leaking behind the covering, usually need to replace fill tube and water line. Will order parts per techline. Explained situation to customer.; rqstng P&A on 1 218976915 (s/a i/m tube and i) and 1 241796407 (tube-water fill)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Replaced switch, tested unit, had customer also test out the switch. Unit checks ok."

Near W Main St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Ran unit, in heavy duty, cold water and ex large load size as per customer settings. I believe we have two separate issues at hand. Found the rubber hose coming from water valve on opposite end dripping slightly, will look to adjust and replace hose and fill area called inlet deflector and cover parts. Also ordering tub cover assembly and tub cover gasket, though at the time with no clothing loads was not able to reproduce any leaks around the tub; ordrng 1 202884 (INLET HOSE) and 1 202888 (TUB COVER ASSEMBLY) and 1 202894 (INLET COVER) and 1 202900 (INLET DEFLECTOR) and 1 38359 (gskt,tub cvr)"

Near Marshall Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SAMSUNG DV433ETGJWR/A1 "Replaced motor, ran unit in timed dry high heat for 15 mins with pause and door open cycles to mimic start and stop. Unit checks ok."

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF220NCTASG/AA "Replaced boards, compressor has come on and is running. What little food they have left in freezer compartment to move to spare freezers and frigs they have in home. There is still some ice buildup behind evap cover in freezer, having customer unplug unit to thaw out for 2-3 days and check from there."

Near S East St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER ELECTROLUX EIFLS60LT1 "Ran unit into quick wash mode, checked and found leak from main outer tub hose leaking overtop of grey sponge. Gave customer estimate, ok will order new tub to pump hose.; ordrng 1 134639910 (hose)"

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Put unit in a cold wash small load, normal setting. Proceeded to start and cancel at least 5 cycles without issue. Will go ahead and replace; ordrng 1 203935 (PUSH BUTTON SWITCH)"

Near W Main St, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FPID2495QF0A "Unit had CL on display, she just needed to cancel the wash, showed her how to cancel 3 secs then just close door, should hear drain pump run then stop. At that point you can then select was cycle, told her to use Normal and high temp, sanitize function and heat for dry for best results on cleaning and drying. Put unit into this function and was washing for quite some time, told Kim to let me know if any further issues. Also labeled breaker box as dishwasher is tied to family room circuit."

Near Heritage Ct, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SAMSUNG DV433ETGJWR/A1 "When powering unit on and hit start you can hear the motor hum, but unit will not turn. Checked and turned the drum by hand and moves freely. Did not find any error codes via stg app. Took unit apart, belt still in tact and good condition. Idler pulley and rollers in good condition. No noticeable loose or broken wires. Checked ohm readings via stg app pins 3 to 4 should be 2.88 ohms but read out of spec pins 4-5 read good at 3.5ohms. Called techline, basically said in state 1 when powering on unit should get 120v from black to green or ground and state 2 when start should get 120v from brown to ground checked ok so board should be good. Motor part #DC31-00055H Gave estimate to think over for new motor and labor. Collected service call fee."

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW0 "Upon further inspection, installed shifter actuator, unit will now spin but is severely out of balance and making noise. Tried running unit into calibration mode failed. Will need new transmission gearcase replaced also need drive hub nut and agitation plate for any damage during removal. Told customer either lowes will choose to repair or replace.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW0 "Replaced all parts, ran calibration, ran diagnostics. No issues. Ran rinse and spin, finished cycle, no leaks, unit checks ok."

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

APPLIANCE SAMSUNG RF22K9381SR/AA Replaced parts in kit per instructions. Unit checks ok.

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW1 "Replaced parts, put unit into a diagnostics mode finished without issue. Then ran a couple of drain spin modes. Unit checks ok, no noise."

Near Brandon St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF220NCTASG/AA "Upon arrival unit was not cooling at all in the frig, all contents had been removed. Lights are on, food in freezer, customer claims still has been keeping cold?Removed power and plugged in watt meter. Unit not even turning on, no led to inverter board even after 10mins. Put unit in diagnostics, far right hand led on frig side is flashing on colder. STG app wont pull up this model, techline is not open yet. what i could find from similar model on stg app the colder led on right hand side flashing noted could be inverter or compressor. Tried to get unit power back on but fail. LED is out on inverter board. Was able eventually get unit to power back on, condenser fan running, compressor luke warm to touch, red led is on solid. Customer claims they have unplugged unit before and plugged back in but only cooled maybe 6hrs. when customer had noted when unit was not running claims compressor was not running and freezer was not cooling at the time. Order

Near S East St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW1 "Put unit into diagnostics mode, no problems or errors. Put unit into rinse and spin, then drain and spin no issues. Did level up unit off balance. Checked motor and gearcase everything looked ok. Possibly something might have been in the drain pump and came loose. Told customer to continue to run unit and let us know.; saved tckt"

Near Brandon St, Versailles, OH 45380
Kevin S.

Kevin S.

APPLIANCE SAMSUNG RF22K9381SR/AA Found icemaker had clumped up and refroze from harvest process. Pics attached. Per Samsung bulletin May 1-19 need kit DA82-02645A. Went ahead and steamed out and removed ice buildup. Tested icemaker appears to cycle ok.; rqstng P&A on 1 DA82-02645A (IM KIT)

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW0 "Upon arrival, manually checked agitator plate, and hand spun basket seemed ok. nothing locked up. Removed motor cover, inspected drive belt and pulleys etc seemed ok. Put unit in diagnostics test, unit filled and agitated, drained without issue. When spinning out the unit seemed to burst spin 3 times instead of ramping up but that might be how this model tests? Also after test lid lock would not disengage but would have to cancel out to unlock which is not normal. Put unit in rinse and spin unit would try to sense but no water, no action, same with drain and spin. When checking fault codes talked with whirlpool techline Ed, had an F2E1 and F7E1, F0E5 errors along with first action where all LEDS light up together 2x then a pause then 2x however neither techline nor manual described what that was. Customer claims out of town on Sunday then came home to do laundry on Monday prior to storms? Then unit acting up. Techline said checked wire harness, shifter, the op

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FPID2495QF0A "Upon arrival noticed water in bottom of unit. Checked filter, explained to customer about checking and cleaning filter. Checked and removed any debris from sump. Unit did drain properly, put in quick wash, unit is filling and washing. Customer claimed with high amount of rain they have had issues with household drainage. I suspect unit had not drain properly and therefore did not complete out its cycle at that time. Told customer to continue to run and let us know."

Near Heritage Ct, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDF520PSF2SS "Customer unit was not starting properly. Suspect door latch, adjusted as needed. Tested all buttons on interface, quick test in light, normal and auto sense mode. Unit fills, washes and drains without issue. Told customer to continue to monitor. Unit checks ok."

Near Jamison Rd, Versailles, OH 45380