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Local Reviews
for Versailles, OH

Authorized Service Rated 4.7 out of 5 stars based on 21 customer reviews

Map of Versailles, OH

Outstanding service!!!




Review of Authorized Service

Our service tech, Kevin, was highly skilled, and very competent. He called ahead to let me know when he was going to arrive and he arrived promptly. He asked me to explain the problem. I did, and Kevin h thoroughly assessed the dryer, taking it apart, and found the problem. A very small part was bad. He had the part in his truck and replaced the bad one in about 5 minutes! He was excellent! I


Map of Versailles, OH

Microwave Service




Review of Authorized Service

Kevin was knowledgeable about removing the microwave and disassembling the covers. He could tell it had blown the internal fuse. Since there were no obvious burns/arcs, he was unable to diagnose the specific cause of the blown fuse. When the different possibilities were discussed and the cost of repairs was estimated, it became obvious to us that a better option was to replace our 11 year old microwave appliance.


Map of Versailles, OH

Toni




Review of Authorized Service


Map of Versailles, OH

Gina




Review of Authorized Service

Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.


Map of Versailles, OH

Great




Review of Authorized Service

Kevin did a great job, professional and knowledgeable, would recommend him


Map of Versailles, OH

Residential




Review of Authorized Service


Map of Versailles, OH

excellent service




Review of Authorized Service

Kevin has been at our house several times. He has always been professional and provided excellent service.


Map of Versailles, OH

Mike




Review of Authorized Service

Very informative, good experience, everything explained...good experience.


Map of Versailles, OH

Great best I had




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service

Dishwasher was broke no power.


Excellent




Review of Authorized Service


June




Review of Authorized Service


Ice maker




Review of Authorized Service

Great service


Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Ryan




Review of Authorized Service


Great service




Review of Authorized Service


very thorough




Review of Authorized Service


June




Review of Authorized Service

Service was great and done quickly!


Service was excellent, and under warranty’s




Review of Authorized Service

Repairman was courteous and efficient.


Hope it solved the problem




Review of Authorized Service


ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced timer, set on 70 mins timed dry, for 10 mins, timer is moving downward. Unit checks ok."

Near Medford Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC5 "Upon diagnostics unit has F6E3, F0E3, F6E2. The E3 and E2 errors are problems communicating between main control and ui. This unit is a cabrio generally issues with ui console to be replaced. Ordering new ui console.; ordrng 1 W11095624 (Console chrome shadow)"

Near Cambridge Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K7050UG/AA "Unit has LC error for leak and not draining. Upon arrival, uninstalled unit, used wet vac removed water, checked sump area, checked drain line, used paper towel dry up water in base, checked case brake and then changed drain pump. Unit still not draining, suspect a plug in the case break. Truck stock part will not work. Consult Chris on part numbers, ordering part; ordrng 1 Dd82-01111b (Case break)"

Near Versailles Southeastern Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE GE JGBS66REK4SS "Replaced parts, unit checks ok. Showed customer."

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 Customer claims unit ran for many hours one day... and continues to run longer than it should. Upon inspecting the timer knob was ok but the timer itself if bad. Ordering new timer.

Near Medford Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SSJ0SS "Upon putting unit into cycle when closing the door unit will not start, led indicator flashes and tone produced. Called tech line, they had me check door switch for continuity at the switch with door closed and at other end of the harness ok. Tech said to order new main control; ordrng 1 WD21X24901 (Control), states that autho needed"

Near Hubert Dr, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MHW6000XG2 "Put unit into diagnostics, found F8E1, F8E3 and F5E2 errors. For no water or low, overflow and door lock. From customer experience it appears the pressure switch was in a state of confusion. When running quick tests no issue at hand. Unit has good water pressure from bot hot and cold coming in unit. Checked for any blockages from pressure hose ok. Had door lock and unlock several times. Could not get unit to act up. Suggested to replace pressure switch. Customer going to wait and see what happens. Collected service call fee, told him good for 30,days."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF23J9011SG/AA "Replaced parts per bulletin, siliconed, checked water inlet tube. Unit checks ok."

Near Reed Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR AMANA TZ19RE "Found fill hopper and fill tube completely frozen over. Had to use steamer to defrost. Then cleaned and proceeded to short terminals T and H for unit to cycle and fill. All clear and water is in the tray. No leaks, unit checks ok."

Near E Main St, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER KITCHENAID KDTM404EBS2 "This unit rack adjusters falling apart, this model has slide out rails on bearings not wheels, different setup than others that are in a kit.; ordrng 1 W10588164 (House adj left) and 1 W10588165 (House adj right) and 1 W10250160 (Clip adj) and 2 W10546503 (Adj assy)s and 2 W10195839 (Strap)s and 2 W10195840 (Positional)s and 2 W10250162 (Cover)s"

Near S 2nd St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF23J9011SG/AA "unit not making ice. Found frost and ice buildup, will repair per latest bulletin.; ordrng 1 Da97-13718c and 1 Da97-19898a and 1 Da82-02367a and 1 Da92-00606e (Main control)"

Near Reed Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER MAYTAG MEDC215EW0 "Found hi limit thermostat open, replaced with truck,stock. Unit checks ok; used 1 279816 (Thermal cutoff) from stock"

Near S Center St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Unit lid lock malfunctioning... replaced with truck stock, unit checks ok. Callback from a couple weeks ago.; used 1 203504 (Lid lock) from stock"

Near N Greenlawn Ave, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBC2277RF8 "Customer issue with lower icemaker leaking into the ice bucket. Checked fill tube and hopper doesnt seem to be issue, with water pressure or valve leaking, just leaking from im mould. Tried cycling icemaker, not harvesting. Ordering new icemaker and when coming back will take care of air leaking around im compartment.; ordrng 1 5303918493 (Freezer icemaker)"

Near Versailles Yorkshire Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE PDT715SFN3DS INSTALLED NEW LINER.

Near Cramer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW3 "Upon inspection unit not working, console not responding correctly, was able to pull up error code F6E2, F1E1, and F2E1. Communication error, main control error and button stuck. Unit needs console and main control.; ordrng 1 W11135391 (Console ui) and 1 W11195970 (Main control)"

Near Younker Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW4950HW0 "Replaced lid lock per techline. Unit still not working properly, tried calling techline at 4:45pm phone said to call back during business hours which they are normally open till 6pm so i have no idea if they closed early for some reason or what. Talked to customer wife in detail, will have to pseudo job over again, talk to techline a third time and see if i can get this resolved."

Near W Wood St, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE WHIRLPOOL WEE745H0FS2 "Customer control says F2E1 error stuck key. Customer has already powered off unit at breaker, immediately comes back on. Verified, tried all buttons still throws code. Tech sheet says to order new keypad.; ordrng 1 W10728532 (Overlay keypad)"

Near Wolf Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit has a CO error code, tech manual says issue with communication to drive board. Checked wire harness and connections ok. Will look to replace control and drive board.; ordrng 1 204074p (Control) and 1 203657p (Drive control)"

Near Mangen Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE LG LREL6323S/00 "Unit has paint chipping. Informed LG. They will contact customer. Case #TCC201203836957 written up as unrepairable."

Near S Center St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Customer issue claims intermittent problem unit spinning out or getting clothes dry. Upon inspection had a load of towels that was spun out ok. Had them remove towels. Basket, balance ring all ok. Lid appears to be locking ok. Had the unit fill checked hot and cold, good water pressure. Proceeded to advance to rinse cycle, unit filled agitated and drained and spun without issue. Checked over drain etc. Talked over possible issues that would cause this with owner and another worker in back. They will continue to monitor and write down any error codes from the leds. Unit checks ok."

Near N Greenlawn Ave, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE GE JB750SJ8SS Customer issue says unit not getting hot enough... put unit on 350F bake with cookie sheet in middle. Let unit pre heat. Checked the temps with infrared and with meter and thermo couple device. Let unit continue to heat next 30 mins. Unit is heating and cycling ok. Explained about pre heat and differences in cook time and bake and convection settings.

Near Woodland Dr, Versailles, OH 45380
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Unit has a sealed system leak non repairable in the cabinet. It caused compressor to lock up too

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW4950HW0 Error code, lid lock issue- research

Near W Wood St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival freezer not cooling as it should. Temps read 34F but fresh food section so,far is ok at 38F. .; saved tckt"

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME427UIW1 Replaced steam valve. Unit checks ok

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADEE9BGS175TW01 "Unit not heating, found hi limit open. Replace with element from truck stock. Unit checks ok; used 1 D510329P ( Element) from stock"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE GLES389FBD "Replaced control, checked oven functions, unit preheated. Checks ok."

Near Euclid St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW4950HW0 "Customer claims unit will just sit and flash on a rinse. Upon putting unit into a rinse and spin, unit filled then just sat there with the rinse flashing. Canceled out. Put unit into auto diagnostics, found 2 error codes, F2E1 stuck key and F7E1 speed basket fault. Was able to complete quick tests, unit filled each valve, agitate, drain and spin. Noticed however at times while trying to put unit in cycle would not respond, removed power for a minute, then waited a few secs unit still not responding. Suspect issue with start button and or control. ; rqstng P&A on 1 W11223399 (cntrl-elec)"

Near W Wood St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SAMSUNG DVE45R6100P/A3 See sticky note.; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Callaway Ct, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE SHARP KB6524PSYD "Adjusted left hand support for switches per techline. Tested open and closed several times including adding weight from a dish. Unit checks ok."

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Customer ice room froze up. Pics attached. Talked to customer about what parts are needed and how repair is done but customer declined repair."

Near Vehr-Sye Dr, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER GE HTW240ASK5WS Nothing wrong with unit had out of balance error that I showed customer in manual. Told them to put in more clothes and adjusting settings.

Near Warren St, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE GLES389FBD "Upon inspection customer states unit will not heat properly. Inspected 240V at terminal good. Checked ohm reading of broil, convection bake and bake element read 40, 22, 18 ohms. Wire condition looked ok. Checked temp probe read 1080 ohms. Thermal cutoff circuit breaker i believe was tripped. Pressed unit, getting continuity, wasnt earlier. Put unit into broil, unit heated, getting 240V. Put on convection bake, found getting 120V. Checks ok. Put in bake mode, getting 240V across bake element, unit preheated, checked temp on cookie sheet read about 100F more than should of at 350F setting.proceeded to let unit run, unit still ran hot. Called techline, suggest getting new control. Saved estimate, collected service call, will see about part availability and call customer."

Near Euclid St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER GE HTW240ASK5WS "Customer claims unit didnt rinse out. Went over washer features in unit owners manual. Checked by running normal wash cycle, medium load, warm water. Explained how unit does a spray rinse then drains and spins out. She would have to select a deep rinse otherwise. Unit checks ok."

Near Warren St, Versailles, OH 45380
Kevin S.

Kevin S.

FREEZER GE CFE28UELBDS "Replaced valve, checked and cleaned fill tub best i could coming into icemaker. Told customer to monitor situation."

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL MH1170XSQ/5 "Unit has no power, and was made in 2008. Checked outlet wiring and voltage good. Unmounted unit. Checked for any loose or damaged wiring none. Checked glass fuse was blown, checked other cavity and thermostats ok. Checked door switches ok. Replaced fuse, tested unit, within 2 secs blew fuse again. Transformer is bad, not recommended repair. Customer is buying new unit."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE SHARP KB6524PS "Customer issue unit would randomly not shut sometimes, immediately re-open. Upon arrival could not duplicate issue at hand. Opened and shut door several times with control button, and tested a few times by push shut. ; saved tckt"

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FPDS3085KFG "Replaced main control, tested all heating functions broil, bake and convection. Placed cookie sheet in oven middle rack had unit heat to 350F. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE SAMSUNG NE59J7630SS "Replaced main control, took temp checks from preheat signal then again after 6cycles. Oven running 30 mins."

Near Conover Rd, Versailles, OH 45380