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Local Reviews
for Versailles, OH

Authorized Service Rated 4.7 out of 5 stars based on 9 customer reviews

Map of Versailles, OH

Ice maker




Review of Authorized Service

Great service


Map of Versailles, OH

Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Map of Versailles, OH

Ryan




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service


Map of Versailles, OH

very thorough




Review of Authorized Service


Map of Versailles, OH

June




Review of Authorized Service

Service was great and done quickly!


Map of Versailles, OH

Service was excellent, and under warranty’s




Review of Authorized Service

Repairman was courteous and efficient.


Map of Versailles, OH

Hope it solved the problem




Review of Authorized Service


Map of Versailles, OH

ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Upon arrival installed correct ice maker kit part #IMK0028A tested and cycled IM checked ok. Also per bulletin RF1902 replaced and taped Upper IM fill tub in unit; used 1 5303918860 (FILL TUBE) from stock"

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER GE GTW485ASJ3WS "Put unit into diagnostics, found unit failed lid lock test, which would also fail spin test. Do not have any TS. Ordering new lid lock.; ordrng 1 WH01X27954 (lid lock quick release)"

Near Wayne St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAESR/AA "Customer has issue with water leaking or freezing from bottom icemaker fill tube. Cycled icemaker, unit is harvesting and signaling water valve, which in tur did show water come out the back. I Gave customer estimate said to go ahead with the repair.; ordrng 1 DA97-00209Z (FILL TUBE AND HEATER)"

Near Versailles Yorkshire Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced IM and ran ice tests 56 and 57. Unit checks ok.

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "techline had me checked heating element, the TCO and reset, and J7-11 connector, tan w yellow stripe and red w blue supposed to be 10k ohms but read out of spec. ; ordrng 1 WD05X24776 (ELEMENT) and 1 WD21X22830 (sensor)"

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Upon arrival customer had attempted to install lower icemaker but not aligning properly. Customer told me they originally purchased through Authorized but thought it was the wrong part but that unit did come with 2x mounting brackets. Apparently they sent it back and talked to frigidaire, they told them they had the wrong part you need this part so,they ordered the IM they currently have, upon inspection the mounting bracket does not work with frig mounting alignment. Took pics attached and of box and part numbers. Will have to contact management upon further action to fix this and go from there. Also believe upon return i can fix their intermittent or low ice production in upper IM do to fill tube freezing. Will look to replace and repair upon return.; schdld next appmnt for 10/3 THU !"

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Upon inspection customer claims unit is not producing ice in upper icemaker. Put unit into diagnostics ran test found error code E2. Put IM through test, failed to complete. Water is dispensing, door switches are fine and unit making ice in lower freezer. Will get new IM.; ordrng 1 WPW10764668 (ice maker)"

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RFG293HAWP/XAA "Removed evap cover, unit has good frost pattern and little to no ice at the drain. However upon removing back compartment cover, pulled both drain tubes and cleaned out gunk. Showed customer, used steamer on both ends of drain for fresh food section. Unit is now properly cleared, cleaned dust etc from behind. Unit. Unit checks ok."

Near Hubert Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "Replaced parts. Put unit into a light wash let it fill wash and cancel to drain. Proceeded normal same thing. Unit appears to be working ok. Flood switch, heating element all checked out ok. Told customer to continue to monitor."

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced parts per samsung bulletin. Unit checks ok.

Near Jamison Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Upon arrival found typical ice compartment issues per samsung bulletin. Warrentech is the warranty.; rqstng P&A on 1 DA82-02367A and 1 DA97-15217D and 1 DA97-19898A

Near Jamison Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "Customer claims unit is no longer drying the dishes, it completes the cycle but still water residue on dishes and racks etc. Customer primarily uses heavy and normal wash and heated dry. Found online many issues with float switch being bad and will cause unit not to heat dry. Ordering flood switch and control.; ordrng 1 WD21X22838 (stem flood) and 1 WD21X24799 (machine control)"

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER GE DCVH480EK0WW Replaced idler and belt. Tested unit is tumbling and heating ok. No noise.

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FPDS3085KFG "The unit at hand is for a Frigidaire Professional series not the GE which was for a rental. Model and serial updated. Dop 2-26-14. Checked oven door seal, checks ok. Gave estimate for door, gasket and repair. Customer is going to clean themselves."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UIW0 "Found issue with hot water valve on home supply, the installers had cracked the handle probably from zip tie and noted the water valve was not 100% turned on. Had to adjust by open end wrench. Checked water pressure from both hoses in a bucket good. Proceeded to test unit with hot water with customer unit filled, agitated and drain and spin ok. Customer will look to replace handle on water valve. No error codes. Unit checks ok."

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Replaced icemaker, manually cycled, unit harvested and filled ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC0 "Manually hand spun the tub, unit was making some noise. Put unit into a quick wash small load. Listen to it agitate and then proceeded to put unit into a drain and spin. Sounded fairly normal. Removed wash plate, I found that the spline/teeth was worn, replaced with new from truck stock. No noticeable bad noise but told customer if it persist to take some video of the problem and go from there. Customer claims another servicer came out and believe replaced main bearing/outer basket in tub around July to August a year ago 2018. Checked underneath, no leaks and main bolt for rotor and stator is tight. Told customer to continue to monitor.; used 1 W10902814 (WASHPLATE) from stock"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER - GAS ELECTROLUX EFMG627UIW0 Converted over to LP kit.

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME427UIW1 "Customer complaint unit does not get clothes dry on the settings she had chosen. Customer uses normal sense but low heat only. Because that is what she used on the old dryer.... I explained most units normal or automatic function has a normal heat setting by default. Under normal you can choose normal or low heat. Noticed that the eco function was on so i turned off. Explained this to customer she claims she turns that off.... idk. Customer has only had unit for 3 weeks, she appears unhappy with it. I tested unit on Normal, with low heat auto time for around 5 mins then tested with normal temp instead of low. Opened the door each setting to determine heat variance. Did not determine any problem with unit. No error codes. Unit checks ok, probably issue between customer wanting to work like the old unit or clothes not coming into contact with sensor bars as they should on sense dry. She puts unit on towels for towels and seems ok."

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Changed out evap motor, unit is now cooling properly to fresh food section. Unit checks ok."

Near E Water St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER - GAS ELECTROLUX EFMG627UIW0 "Put unit into timed dry normal heat, 75 mins.... then tested on high heat. Unit is tumbling and heating ok and temp change as noted. Put unit into airflow only to cool down for a few mins... then put unit into a Normal with normal heat and Auto function, unit started on 45 .... timed down to 42 mins. Open door, is heating closed door and unit ran then unit went to around 20mins and has continued to decrease on time since then. Unit when at first is sensing the display shows no numbers but 3 led dots will cycle across, it will do this for a few minutes before a time is shown. Proceeded with 2 bath towels,that i wetted, then put in unit again on Normal, with normal temp and Auto. Unit proceeded to sense for a few minutes, then timer read 55 mins. Unit continued to heat and tumble as the display counted down. Again can not duplicate the issue, talked to customer Mark on phone for details. He will continue to monitor."

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced parts... checked over unit is cooling ok. Replaced door handle and adjusted all checks ok.

Near S Center St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5000DW0 "Put unit into auto diagnostics.... unit filled, agitated but would not spin out. Checked error codes found F7E1 and F7E5 errors. Checked wire connections underneath all good. Checked actuator and teeth on splutch assembly good. Put unit into manual motor test ok. Talked to both level 1 and 2 whirlpool technicians.... Suspect issue with transmission. Unit has had replaced once prior after first year. DOP is 11/15. Ordering a main control on standby, return if not used.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10634026 (cntrl-elec) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s"

Near OH-47, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Ice compartment still freezing up. Ordering im service kit per latest may 2019 bulletin. Bottom part of third RH side fresh food handle broke, will need replacement.; rqstng P&A on 1 DA82-02675A (IM SVC KIT) and 1 DA97-15014D (RIGHT HAND DOOR HANDLE ASSEMBLY)"

Near S Center St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Freezer working properly, good frost pattern, -05F but frig not cooling. Found evap fan shorted open, checked for 120V coming into. .; ordrng 1 242077702 (EVAP FAN MOTOR)"

Near E Water St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found underwear in inlet of drain pump. Vacuumed out water, cleared pump showed customer. Filled unit part way and drain 2x Changed, billing to customer. Unit checks ok."

Near Heritage Ct, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Customer leaning towards shopping for a new frig. Collected service call fee. If they decide to repair will order display, main control and labor."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Opened up unit checked for signs of water residue, none. Proceeded put unit into a large load, let unit agitate, then drain and spin 2x times. No signs of any water leakage at the hoses nor the drain hose or drain pipe. Felt with my hand for any leaks internally around the pump, internal or external hoses, all dry and in cabinet. Suggested customer to get those water valves replaced by a plumber. Unit checks ok, collected service call fee as this is not a unit issue."

Near OH-47, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7300DW0 "Looked over unit, is in bad condition, lots of wear. Found agitator wash plate is stripped out. Also freehand spun the outer tub bearing is worn, making a roaring noise, and issues with transmission or gear case assembly. Tub supports appear weak as well and will need replaced. In the present condition i do not recommend repairing unit. Probably have minimum 2-4hrs. In repair.; rqstng P&A on 1 W10512162 (tub-outer) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner) and 1 W11130359 (suspension)"

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHG2368TF3 "Checks temps around 38 in frig and 33 in the drawers, 0F in freezer. Settings on control are 38 and 0F. Pulled tech sheet, went through every diagnostic test on the sheet, everything checked out ok. Even made sure fans turned on and off as tested and made sure the dampener open and closed all the way as tested. Thermistor readings appeared to be ok from comparing readings vs my infrared readings. Called techline, he had me check for any air leaks while dampener was closed, checked ok. Then proceeded to check thermistor on side of unit, removed and placed in cup of ice and water submerged 32F then check for ohm reading on J6 connector across both grey wires with black stripe checked in range. Explained to daughter in ho,e about not placing anything that can freeze close by the far back and near the vents like the yogurt. Checked food in drawers and deli and did not notice anything frozen at that time. Unit checks ok."

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMO226NUFA Customer stated the trim on bottom of door is coming loose. Pics taken. Adjusted and pressed trim in place. So far is holding in place.

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "New install of unit today, never would cool. Upon arrival found unit to read 76F degrees throughout Measured with infrared gun. Unit is set at default 32 and 0F. Removed board cover and checked all connections good, inverter board has a solid red light. Plugged in amp/watt meter unit went to 2amps then dropped down to .83. Compressor not running condenser fan is running. Called techline, found no errors but proceeded to force compressor on through controls, would not come on unit still at .83 amps. Tech claims compressor must be locked up and will need replaced.

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Replaced parts, checked unit in normal, extra large load. Unit filled, agitated, drain and spun without issue. No leaks around water valve nor inlet. Unit checks ok. Advised customer."

Near Marshall Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE DGUS2645LF3 "Diagnosed issue water draining in from behind evap cover from fill tube from icemaker causing issue of ice buildup around evap fan. Customer has taken upon himself to check out the issue and clear ice prior, and has google/youtube the issue. Customer would like to try repair himself, gave him part numbers needed and explained. Collected service call, advised from there."

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced parts, put some sealant on around fill tube in back then placed foam ring over top. Defrosted and removed any chunks of ice and around fan. Tested water dispense and turned on icemaker. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER ELECTROLUX EIFLS60LT1 "Replaced hose assembly, found pinhole in the old showed customer. Ran unit the first time and had a leak, had to remove front assembly off and adjust again. 2nd time unit was filling, agitating and draining without issue. No leaks, unit checks ok."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Freezer is cooling fine at this time, apparently water from icemaker unit has been filling and then running down evap cover in through a slot/vent in the cover and building up ice behind it. At times causing issue with evap fan motor and husband has been clearing. Fill tube for icemaker had some ice buildup at the end of fill tube. Unit is in Kitchen 6/15 called techline, they said unit is leaking behind the covering, usually need to replace fill tube and water line. Will order parts per techline. Explained situation to customer.; rqstng P&A on 1 218976915 (s/a i/m tube and i) and 1 241796407 (tube-water fill)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Replaced switch, tested unit, had customer also test out the switch. Unit checks ok."

Near W Main St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Ran unit, in heavy duty, cold water and ex large load size as per customer settings. I believe we have two separate issues at hand. Found the rubber hose coming from water valve on opposite end dripping slightly, will look to adjust and replace hose and fill area called inlet deflector and cover parts. Also ordering tub cover assembly and tub cover gasket, though at the time with no clothing loads was not able to reproduce any leaks around the tub; ordrng 1 202884 (INLET HOSE) and 1 202888 (TUB COVER ASSEMBLY) and 1 202894 (INLET COVER) and 1 202900 (INLET DEFLECTOR) and 1 38359 (gskt,tub cvr)"

Near Marshall Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SAMSUNG DV433ETGJWR/A1 "Replaced motor, ran unit in timed dry high heat for 15 mins with pause and door open cycles to mimic start and stop. Unit checks ok."

Near OH-121, Versailles, OH 45380