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Local Reviews
for Versailles, OH

Authorized Service Rated 4.7 out of 5 stars based on 11 customer reviews

Map of Versailles, OH

Excellent




Review of Authorized Service


Map of Versailles, OH

June




Review of Authorized Service


Map of Versailles, OH

Ice maker




Review of Authorized Service

Great service


Map of Versailles, OH

Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Map of Versailles, OH

Ryan




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service


Map of Versailles, OH

very thorough




Review of Authorized Service


Map of Versailles, OH

June




Review of Authorized Service

Service was great and done quickly!


Map of Versailles, OH

Service was excellent, and under warranty’s




Review of Authorized Service

Repairman was courteous and efficient.


Map of Versailles, OH

Hope it solved the problem




Review of Authorized Service


ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Kevin S.

Kevin S.

WASHER MAYTAG MVWX655DW1 "Customer claims deep water wash function wasnt working. She has used this just a handful of times. The first couple of times seemed to work ok for her. The last time it was used the clothes were not even getting fully saturated. Explained this feature is really misguided and still works off of load sensing weight. Put unit into diagnostics, no fault codes test completed ok. Explained to customer to try adding water or dampen clothing prior or try bulky cycle instead of deep water wash, and extra rinse. Unit checks ok."

Near US-127, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2466QF7A Found wire off drain pump, secured. Test. All operations check ok upon tech departure.

Near Heritage Ct, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SPEED QUEEN DR3000WE "Replaced console overlay panel for dryer. No part in system no part number on box. Had customer take a look at when finished, checks ok. Pic attached."

Near US-127, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SAMSUNG WA50M7450AP/A4 "Upon arrival unit not draining. Unplugged unit for a few. Then put unit into a spin drain mode, unit drain pump is completely dead. ; ordrng 1 DC97-19289B (DRAIN PUMP)"

Near E Wood St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SAMSUNG DV48H7400EW/A2 "Unit not heating, checked household venting to outside good. Replaced heating element, also found idler pulley worn out, almost split in half. Pics attached Replaced element and pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS173TW01 Found heating element open. Replaced with truck stock. Checked unit in both auto and time dry. Also checked venting ok.; used 1 964P3 (ELEMENT) from stock

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon inspection put unit into drain and spin, unit not locking properly. Replaced the lid lock with truck stock and fastened with zip ties around connector. Unit checks ok.; used 1 203504 (LID LOCK) from stock"

Near Park Blvd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPHF2399MF5 "Upon inspection, unit would not dispense ice or water. Pulled put unit, found big ice ball on back of unit where it has been sweating and rusting through and the water lines had frozen up. Took pics of the problem, called techline, he gave me a case number and electrolux will be contacting them for further action."

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR GE GBE21DGKGRWW "Upon inspection, customer claims yesterday when in frig noticed unit making abnormal noise. Upon arrival immediately checked temps 37 in frig and 0 in freezer. Checked for any frost, did not see any, evap fan was running full speed, doors sealing properly and airflow through tower to frig clear. No complaints of cooling just concerns of the noise. See sticky note; ordrng 1 WR50X10069 (thermostat defrost)"

Near Mangen Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER MAYTAG WED7800XW0 "Replaced parts, ran unit on both normal and time dry. Unit is heating and normal operations."

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER MAYTAG WED7800XW0 Unit will power on but will not start. Hand moved the drum and noticed belt is broken which will disengage the motor switch. Customer noted it was making a squeaking noise upon issue. Opened up top cover found belt broken off. Ordering new idler and belt.; ordrng 1 WP8547157 (belt) and 1 WPW10547292 (pulley-idr)

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER KENMORE 665.13973K014 Replaced new rollers on rack. Unit checks ok. Collected deductible on first time out. Check turned in to HHS on 11-14-19 yesterday.

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW01 "Unit belt and main pulley has tremendous wear. Too much slack in drive belt when running unit with front cover off. Removed motor and belt unit. Spun by hand shaft in one direction to engage spinout. Opposite way for agitation. Thus far i believe the transmission is fine just excessive wear and slop on pulleys and belt.

Near Versailles Yorkshire Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER KENMORE 665.13973K014 "Upon inspection the lower rack assembly has 3 of the wheels come off, unit has a total of 4 assemblies with two wheels each. Ordering all new lower roller assemblies.; ordrng 4 WPW10195417 (lower roller asm)s"

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE ELECTROLUX EW30GF65GSE "Customer had remodeling done and they had damage from them moving unit in and out. Damage to some of the gas tubing up to cooktop and lower bake assembly from the pressure regulator which is slightly bent. They had hooked it up but said when using oven and they let it go all the way to preheat, they could smell a faint odor of gas, but as far as the cooktop they didnt notice. Took pics of lines and pressure regulator. Unit is around 10 yrs old. Unit is currently not hooked up but sitting in customers garage. Gave estimate on replacing these two gas lines but possibly might need a regulator. Customer with think about repair... collected service call."

Near E Main St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SAMSUNG WF42H5000AW/A2 "Ran unit in warm quick wash mode, removed top cover and rear panel. Checked for leaks none, put unit into a drain and spin. No leaks. Customer said it had only leaked one time, but had since ran 5 loads and no leaks over the weekend. Could not find any water residue in unit. Unit is sitting on wooden platform next to dryer. Told customer to monitor the situation. Samsung #4151479674; ordrng 1 DC97-15298C (TUB TO PUMP HOSE)"

Near Medford Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K7050US/AA "Replaced parts, ran unit in normal wash cycle for 15mins. Then cancel and drain. Put unit into a express 60 wash for 10 mins. then drained. Tested one more time, unit is washing and drying without issue. No leaks checked around case break, hoses, drain pan and pump. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Replaced parts,checked made sure drawer was opening Nd closing properly. Unit checks ok."

Near Catalpa Dr, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Found broken wheel supports to rh side shelving of crisper drawer. Wheels on crisper drawer ok.; rqstng P&A on 1 5304508033 (RAIL CRISPER RIGHTHAND SIDE) and 1 5304508067 (SHELVING)

Near Catalpa Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K7050US/AA "Unit gave LC error code for leak. Upon inspection found unit still had some water in bottom of tub, removed water with shop vac, checked filter and for any blockages. Removed bottom base plate. Wiped bas and leak sensor dry. Removed drain pump, drain line and end from garbage disposal for any blockages. ; rqstng P&A on 1 DD31-00005A (DRAIN PUMP) and 1 DD82-01111B (CASE BRAKE)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER GE GTW485ASJ3WS "Replaced lid lock. Checked made sure unit was locking. Put unit into s a-speed wash unit filled,agitated, drain and spun out ok."

Near Wayne St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAESR/AA "Replaced filltube heater. Cycled icemaker filled ok, no leaks. IM turned on. Unit checks ok."

Near Versailles Yorkshire Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "Replaced parts, ran unit in diagnostics. Heater test checked ok. Ran unit for a short time in quick wash mode. No leaks, unit checks ok."

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Upon arrival installed correct ice maker kit part #IMK0028A tested and cycled IM checked ok. Also per bulletin RF1902 replaced and taped Upper IM fill tub in unit; used 1 5303918860 (FILL TUBE) from stock"

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER GE GTW485ASJ3WS "Put unit into diagnostics, found unit failed lid lock test, which would also fail spin test. Do not have any TS. Ordering new lid lock.; ordrng 1 WH01X27954 (lid lock quick release)"

Near Wayne St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAESR/AA "Customer has issue with water leaking or freezing from bottom icemaker fill tube. Cycled icemaker, unit is harvesting and signaling water valve, which in tur did show water come out the back. I Gave customer estimate said to go ahead with the repair.; ordrng 1 DA97-00209Z (FILL TUBE AND HEATER)"

Near Versailles Yorkshire Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced IM and ran ice tests 56 and 57. Unit checks ok.

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "techline had me checked heating element, the TCO and reset, and J7-11 connector, tan w yellow stripe and red w blue supposed to be 10k ohms but read out of spec. ; ordrng 1 WD05X24776 (ELEMENT) and 1 WD21X22830 (sensor)"

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Upon arrival customer had attempted to install lower icemaker but not aligning properly. Customer told me they originally purchased through Authorized but thought it was the wrong part but that unit did come with 2x mounting brackets. Apparently they sent it back and talked to frigidaire, they told them they had the wrong part you need this part so,they ordered the IM they currently have, upon inspection the mounting bracket does not work with frig mounting alignment. Took pics attached and of box and part numbers. Will have to contact management upon further action to fix this and go from there. Also believe upon return i can fix their intermittent or low ice production in upper IM do to fill tube freezing. Will look to replace and repair upon return.; schdld next appmnt for 10/3 THU !"

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Upon inspection customer claims unit is not producing ice in upper icemaker. Put unit into diagnostics ran test found error code E2. Put IM through test, failed to complete. Water is dispensing, door switches are fine and unit making ice in lower freezer. Will get new IM.; ordrng 1 WPW10764668 (ice maker)"

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RFG293HAWP/XAA "Removed evap cover, unit has good frost pattern and little to no ice at the drain. However upon removing back compartment cover, pulled both drain tubes and cleaned out gunk. Showed customer, used steamer on both ends of drain for fresh food section. Unit is now properly cleared, cleaned dust etc from behind. Unit. Unit checks ok."

Near Hubert Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "Replaced parts. Put unit into a light wash let it fill wash and cancel to drain. Proceeded normal same thing. Unit appears to be working ok. Flood switch, heating element all checked out ok. Told customer to continue to monitor."

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced parts per samsung bulletin. Unit checks ok.

Near Jamison Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Upon arrival found typical ice compartment issues per samsung bulletin. Warrentech is the warranty.; rqstng P&A on 1 DA82-02367A and 1 DA97-15217D and 1 DA97-19898A

Near Jamison Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER GE GDT655SBL3TS "Customer claims unit is no longer drying the dishes, it completes the cycle but still water residue on dishes and racks etc. Customer primarily uses heavy and normal wash and heated dry. Found online many issues with float switch being bad and will cause unit not to heat dry. Ordering flood switch and control.; ordrng 1 WD21X22838 (stem flood) and 1 WD21X24799 (machine control)"

Near Martz Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER GE DCVH480EK0WW Replaced idler and belt. Tested unit is tumbling and heating ok. No noise.

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FPDS3085KFG "The unit at hand is for a Frigidaire Professional series not the GE which was for a rental. Model and serial updated. Dop 2-26-14. Checked oven door seal, checks ok. Gave estimate for door, gasket and repair. Customer is going to clean themselves."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UIW0 "Found issue with hot water valve on home supply, the installers had cracked the handle probably from zip tie and noted the water valve was not 100% turned on. Had to adjust by open end wrench. Checked water pressure from both hoses in a bucket good. Proceeded to test unit with hot water with customer unit filled, agitated and drain and spin ok. Customer will look to replace handle on water valve. No error codes. Unit checks ok."

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Replaced icemaker, manually cycled, unit harvested and filled ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC0 "Manually hand spun the tub, unit was making some noise. Put unit into a quick wash small load. Listen to it agitate and then proceeded to put unit into a drain and spin. Sounded fairly normal. Removed wash plate, I found that the spline/teeth was worn, replaced with new from truck stock. No noticeable bad noise but told customer if it persist to take some video of the problem and go from there. Customer claims another servicer came out and believe replaced main bearing/outer basket in tub around July to August a year ago 2018. Checked underneath, no leaks and main bolt for rotor and stator is tight. Told customer to continue to monitor.; used 1 W10902814 (WASHPLATE) from stock"

Near Conover Rd, Versailles, OH 45380