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Local Reviews
for Versailles, OH

Authorized Service Rated 4.7 out of 5 stars based on 20 customer reviews

Map of Versailles, OH

Microwave Service




Review of Authorized Service

Kevin was knowledgeable about removing the microwave and disassembling the covers. He could tell it had blown the internal fuse. Since there were no obvious burns/arcs, he was unable to diagnose the specific cause of the blown fuse. When the different possibilities were discussed and the cost of repairs was estimated, it became obvious to us that a better option was to replace our 11 year old microwave appliance.


Map of Versailles, OH

Toni




Review of Authorized Service


Map of Versailles, OH

Gina




Review of Authorized Service

Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.


Map of Versailles, OH

Great




Review of Authorized Service

Kevin did a great job, professional and knowledgeable, would recommend him


Map of Versailles, OH

Residential




Review of Authorized Service


Map of Versailles, OH

excellent service




Review of Authorized Service

Kevin has been at our house several times. He has always been professional and provided excellent service.


Map of Versailles, OH

Mike




Review of Authorized Service

Very informative, good experience, everything explained...good experience.


Map of Versailles, OH

Great best I had




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service

Dishwasher was broke no power.


Map of Versailles, OH

Excellent




Review of Authorized Service


June




Review of Authorized Service


Ice maker




Review of Authorized Service

Great service


Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Ryan




Review of Authorized Service


Great service




Review of Authorized Service


very thorough




Review of Authorized Service


June




Review of Authorized Service

Service was great and done quickly!


Service was excellent, and under warranty’s




Review of Authorized Service

Repairman was courteous and efficient.


Hope it solved the problem




Review of Authorized Service


ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Kevin S.

Kevin S.

WASHER GE HTW240ASK5WS Nothing wrong with unit had out of balance error that I showed customer in manual. Told them to put in more clothes and adjusting settings.

Near Warren St, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE GLES389FBD "Upon inspection customer states unit will not heat properly. Inspected 240V at terminal good. Checked ohm reading of broil, convection bake and bake element read 40, 22, 18 ohms. Wire condition looked ok. Checked temp probe read 1080 ohms. Thermal cutoff circuit breaker i believe was tripped. Pressed unit, getting continuity, wasnt earlier. Put unit into broil, unit heated, getting 240V. Put on convection bake, found getting 120V. Checks ok. Put in bake mode, getting 240V across bake element, unit preheated, checked temp on cookie sheet read about 100F more than should of at 350F setting.proceeded to let unit run, unit still ran hot. Called techline, suggest getting new control. Saved estimate, collected service call, will see about part availability and call customer."

Near Euclid St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER GE HTW240ASK5WS "Customer claims unit didnt rinse out. Went over washer features in unit owners manual. Checked by running normal wash cycle, medium load, warm water. Explained how unit does a spray rinse then drains and spins out. She would have to select a deep rinse otherwise. Unit checks ok."

Near Warren St, Versailles, OH 45380
Kevin S.

Kevin S.

FREEZER GE CFE28UELBDS "Replaced valve, checked and cleaned fill tub best i could coming into icemaker. Told customer to monitor situation."

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL MH1170XSQ/5 "Unit has no power, and was made in 2008. Checked outlet wiring and voltage good. Unmounted unit. Checked for any loose or damaged wiring none. Checked glass fuse was blown, checked other cavity and thermostats ok. Checked door switches ok. Replaced fuse, tested unit, within 2 secs blew fuse again. Transformer is bad, not recommended repair. Customer is buying new unit."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE SHARP KB6524PS "Customer issue unit would randomly not shut sometimes, immediately re-open. Upon arrival could not duplicate issue at hand. Opened and shut door several times with control button, and tested a few times by push shut. ; saved tckt"

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FPDS3085KFG "Replaced main control, tested all heating functions broil, bake and convection. Placed cookie sheet in oven middle rack had unit heat to 350F. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE SAMSUNG NE59J7630SS "Replaced main control, took temp checks from preheat signal then again after 6cycles. Oven running 30 mins."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SAMSUNG WA50M7450AP/A4 "Customer had a bunch of soap residue buildup, under agitator plate in unit. Assured them it was soap and not grease. Unit is operating fine otherwise. Gave advise on how to try and keep clean."

Near Beamsville-Webster Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer still has issue with icemaker compartment. Last tech was out in Aug of 2018. Latest samsung bulletin is May 2019. Updated needs new kit of parts. ; rqstng P&A on 1 DA82-02714A (IM SVC KIT)

Near Buckeye Ln, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SAMSUNG WF361BVBEWR/A2 Unit will leak slightly around door boot. Needs replaced. See notes.; rqstng P&A on 1 DC97-16596A (DOOR BOOT)

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE SAMSUNG NE59J7630SS Customer issues with unit overheating. Tested unit on convection bake and bake both. Unit not reading proper temps. Ordering new main control; ordrng 1 DE92-03761B (MAIN CONTROL)

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FPID2798SF6A "Per HHS request took pictures of damage to the unit, attached to sd pics and showed customer. Damage to top of unit and is bowed in with upper spray arm not allowing silverware drawer to open. Customer move in date was Aug. 7th.; saved tckt"

Near Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2778UF6 "Replaced icemaker, cleared out any ice in freezer track. Unit filled no leaks. Checks ok, showed customer."

Near Versailles, OH 45380
Kevin S.

Kevin S.

DRYER GE GTD42GASJ2WW Found drive belt broken replaced with truck stock. Unit checks ok. See sticky note.; used 1 WE12M29 (BELT) from stock

Near E Wood St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Unit not cooling or low cool in either section. Customer said the freezer started getting warmer first then the fresh food section, over a period of a couple of weeks or so. Upon arrival temp checks were around 68F in both sections. Unit lights, fans, compressor all running. Customer husband had tried troubleshooting and had many parts removed as for shelving etc. Plugged in watt/amp,meter... unit started up pulled initial over 2amps then quickly dropped down to below 1/2amp while running. Checked no frost on evap, pic attached. Told customer needs sealed system job, would need to install a dye filter to determine a leak if we can find it and or if we need to order any replacement parts. Gave them rough estimate of at least $5-600 for repair. Collected service call fee."

Near N Center St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2778UF6 "Customer has issue where icemaker is leaking. This is causing ice build up on left hand track and bottom. Also issue getting door to shut properly. Will replace icemaker, also noted adjusted door seal too. See notes.; ordrng 1 241798233 (ICEMAKER)"

Near Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWB865GC0 "Replaced part on unit, plugged in, still will power on just not able to change any controls settings per jog or buttons... same as old console, could be defective new part. called techline, talked to master tech, tried powering on with lid lock removed, no other remedy. Recommended getting another console and main control board also and if not needed to send back main board if not opened. Case file #7728790092. Lowes may condemn unit due to cost.; rqstng P&A on 1 W11162440 (cntrl-elec) and 1 W11162441 (console)"

Near Studer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR1835VW0 Found door seal to freezer on upper left corner not sealing properly. Used hair dryer and blade to help shapen and was able to get it to seal. Unit checks ok.

Near Bulcher Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWB865GC0 Unit again has issue with control user interface. Customer and myself have unplugged for several minutes to try reset but unit continues to not respond to either jog dial or button presses. Common problem on this unit. This has been replaced once before on 1-8-20. ; rqstng P&A on 1 W11162441 (console)

Near Studer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SAMSUNG DV45H7000EW/A2 "Found heating element open, replaced with truck stock. Unit checks ok, showed customer.; used 1 DC97-14486A () from stock"

Near Reed Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FPDS3085KFG "Upon inspection, unit is getting proper 240v at terminal. However neither bake, broil or convection bake is working. Was able to pull unit out part way, unit has a gas cooktop and customer believes plumber connected line to range then plumbed in section in basement. Was able to take continuity checks across all elements appear fine, no issue with burnt wires. Called techline, had me do some checks at board level, the double line relay is bad on main control. Gave estimate to customer said to go,ahead with repair. ; ordrng 1 316462864 (controller MAIN)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2479SF1A "Replaced control, checked unit in quick wash, ui seems responsive, unit filled, washed, had canceled and drain ok. ''

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FG4H2272UF "Customer claims door would make a single ding sometimes open sometimes close. Unit will ding three times when door is left open for 5 mins or longer. Customer says it may sporadically do it. Didnt really get it to do it while there. Checked ui, door closing, leveling etc. this unit does have reed switches. All functions from cooling to icemaker and dispenser all working ok. Unit checks ok."

Near Park Blvd, Versailles, OH 45380
Kevin S.

Kevin S.

FREEZER GE FUF17DLRDWW "Replaced fan motor, unit checks ok, showed customer."

Near Althoff Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW4 "Unit not allowing cold water into fill. Removed hoses checked water pressure in bucket, checked valve screens ok. Replaced inlet valve assembly with truck stock. Unit checks ok. See Note; used 1 W11165546 (WATER VALVE(DN)) from stock"

Near McGreevey Rd, Versailles, OH 45380
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Install new compressor and recharge system and checks OK

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR GE GFD28GYNCFS "Unit user interface not working at all, no functions such as water or ice etc. customer just received unit on Tuesday, unit was cooling ok but ui and even lights not working like they should. Remove upper paneling on top, checked all wire connections, check for pinched or broken wires and check alignment of door switches. All seemed ok."

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF217ACWP "Returning new evap fan, unit is not getting the 12V dc from the board will have to order new main control. Also noted to customer, temp checks seemed warmer in freezer than before, customer had been in and out earlier this morning, i believe it just finished a defrost process. Used a magnet to cover reed switch on bottom, unit had been running and cooling for 15/20 mins is getting a frost pattern about 2/3rds of the way through. Showed customer, that even fixing the fan issue from main board unit probably has a low charge and will gradually get warmer. Advised to get thermometers to place and monitor over time. Customer wants to go ahead and get new control, will return fan. ; ordrng 1 DA41-00695A (MAIN CONTROL)"

Near Woodland Dr, Versailles, OH 45380
Kevin S.

Kevin S.

FREEZER GE FUF17DLRDWW "Unit was cooling in bottom, took temp,checks found below 0. Unit had good frost pattern, fan was not running. Customer claimed items started getting warmer from top down. Circulation issue, also checked for 12V dc at plug but was only around 11V. Will order new fan, talked to Chris on part lookup.; ordrng 1 WR60X27189 (motor evap fan)"

Near Althoff Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR LG LFXS28566M/00 "Replaced parts, tested unit. Checks ok."

Near E Main St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Ordered wrong evap cover, will send back. Installed old evap cover should be ok. Removed black tar junk , and cleaned of defrost thermistor. Made sure it was in correct position. Also increased, defrost time on unit through ui. Installed customers old evap cover. Charged labor."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival took temp checks frig was ok freezer little warm around 12-15F temp customer had control set to 5F. Asked customer details on sound, hard to describe. Pulled out unit, unplugged, didnt hear anything abnormal.... waited couple of minutes, plugged back in... had to wait at least 10 mins or more for it to startup. Compressor started without issue at that time. Had not removed anything, noticed process stub pushing on back cover but didnt seem to make a difference. will leave open and will look to stop in couple of days to do some temperature checks. ; saved tckt"

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Changed out parts, checked bolts and fasteners ok... checked rear leveling legs were free... unit seems level and sturdy/balanced. Put unit into a quick wash, fill, agitate no issue. Proceeded to drain and spin ok, no movement. Customer claims they did a load of many pairs of undergarments, no issue, forgot to take them out, re ran same load when it was finished unit had appeared to move with same items same settings. Pics attached. Unit appears ok upon leaving."

Near Stratford Pl, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF217ACWP "Customer unit was cooling to proper temps in fresh food section however freezer was at around 20F. Removed evap cover unit had good frost pattern, showed customer, however it appears unit fan not working properly. Put unit into diagnostics, no error codes found. Will look to replace fan motor for freezer. Called techline, customer noted wet spot on backside of frig on left hand side about half way up. Tech had me do a visual support and took pics. Having customer call samsung to see what they will do about it. Collected service call fee.; ordrng 1 DA31-00146E (EVAP FAN MOTOR)"

Near Woodland Dr, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Upon inspection, unit fresh food section frosted up, and preventing proper circulation in the unit. Freezer ok. Temp checks around 55-60F. Gave customer details on situation. Saved estimate for repair, customer will think about it."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Changed out gasket, cleared ice. Installed door ."

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 ". ; ordrng 1 203968 (TOP COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"

Near Stratford Pl, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Replaced parts, steamed all and dry. Reassembled compartment and again checked with light any air leaks sealed properly. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced tray assembly and tightened any loose screw in deli drawer, use an adhesive to help hold. Unit checks ok."

Near Versailles Southeastern Rd, Versailles, OH 45380