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Local Reviews
for Versailles, OH

Authorized Service Rated 4.8 out of 5 stars based on 15 customer reviews

Map of Versailles, OH

excellent service




Review of Authorized Service

Kevin has been at our house several times. He has always been professional and provided excellent service.


Map of Versailles, OH

Mike




Review of Authorized Service

Very informative, good experience, everything explained...good experience.


Map of Versailles, OH

Great best I had




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service

Dishwasher was broke no power.


Map of Versailles, OH

Excellent




Review of Authorized Service


Map of Versailles, OH

June




Review of Authorized Service


Map of Versailles, OH

Ice maker




Review of Authorized Service

Great service


Map of Versailles, OH

Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Map of Versailles, OH

Ryan




Review of Authorized Service


Map of Versailles, OH

Great service




Review of Authorized Service


very thorough




Review of Authorized Service


June




Review of Authorized Service

Service was great and done quickly!


Service was excellent, and under warranty’s




Review of Authorized Service

Repairman was courteous and efficient.


Hope it solved the problem




Review of Authorized Service


ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Kevin S.

Kevin S.

REFRIGERATOR GE GFD28GYNCFS "Unit user interface not working at all, no functions such as water or ice etc. customer just received unit on Tuesday, unit was cooling ok but ui and even lights not working like they should. Remove upper paneling on top, checked all wire connections, check for pinched or broken wires and check alignment of door switches. All seemed ok."

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF217ACWP "Returning new evap fan, unit is not getting the 12V dc from the board will have to order new main control. Also noted to customer, temp checks seemed warmer in freezer than before, customer had been in and out earlier this morning, i believe it just finished a defrost process. Used a magnet to cover reed switch on bottom, unit had been running and cooling for 15/20 mins is getting a frost pattern about 2/3rds of the way through. Showed customer, that even fixing the fan issue from main board unit probably has a low charge and will gradually get warmer. Advised to get thermometers to place and monitor over time. Customer wants to go ahead and get new control, will return fan. ; ordrng 1 DA41-00695A (MAIN CONTROL)"

Near Woodland Dr, Versailles, OH 45380
Kevin S.

Kevin S.

FREEZER GE FUF17DLRDWW "Unit was cooling in bottom, took temp,checks found below 0. Unit had good frost pattern, fan was not running. Customer claimed items started getting warmer from top down. Circulation issue, also checked for 12V dc at plug but was only around 11V. Will order new fan, talked to Chris on part lookup.; ordrng 1 WR60X27189 (motor evap fan)"

Near Althoff Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR LG LFXS28566M/00 "Replaced parts, tested unit. Checks ok."

Near E Main St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Ordered wrong evap cover, will send back. Installed old evap cover should be ok. Removed black tar junk , and cleaned of defrost thermistor. Made sure it was in correct position. Also increased, defrost time on unit through ui. Installed customers old evap cover. Charged labor."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival took temp checks frig was ok freezer little warm around 12-15F temp customer had control set to 5F. Asked customer details on sound, hard to describe. Pulled out unit, unplugged, didnt hear anything abnormal.... waited couple of minutes, plugged back in... had to wait at least 10 mins or more for it to startup. Compressor started without issue at that time. Had not removed anything, noticed process stub pushing on back cover but didnt seem to make a difference. will leave open and will look to stop in couple of days to do some temperature checks. ; saved tckt"

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Changed out parts, checked bolts and fasteners ok... checked rear leveling legs were free... unit seems level and sturdy/balanced. Put unit into a quick wash, fill, agitate no issue. Proceeded to drain and spin ok, no movement. Customer claims they did a load of many pairs of undergarments, no issue, forgot to take them out, re ran same load when it was finished unit had appeared to move with same items same settings. Pics attached. Unit appears ok upon leaving."

Near Stratford Pl, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF217ACWP "Customer unit was cooling to proper temps in fresh food section however freezer was at around 20F. Removed evap cover unit had good frost pattern, showed customer, however it appears unit fan not working properly. Put unit into diagnostics, no error codes found. Will look to replace fan motor for freezer. Called techline, customer noted wet spot on backside of frig on left hand side about half way up. Tech had me do a visual support and took pics. Having customer call samsung to see what they will do about it. Collected service call fee.; ordrng 1 DA31-00146E (EVAP FAN MOTOR)"

Near Woodland Dr, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Upon inspection, unit fresh food section frosted up, and preventing proper circulation in the unit. Freezer ok. Temp checks around 55-60F. Gave customer details on situation. Saved estimate for repair, customer will think about it."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Changed out gasket, cleared ice. Installed door ."

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 ". ; ordrng 1 203968 (TOP COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"

Near Stratford Pl, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Replaced parts, steamed all and dry. Reassembled compartment and again checked with light any air leaks sealed properly. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced tray assembly and tightened any loose screw in deli drawer, use an adhesive to help hold. Unit checks ok."

Near Versailles Southeastern Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFEF3015LWC Replaced handle and used some white adhesive to help hold into place. See sticky note.

Near Marker Rd, Versailles, OH 45380
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed parts and recharged unit called tech line spoke to Joshua and he had me put back in old main brd because new brd was showing several error codes

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR LG LFXS28566M/00 "Unit dispenser keeps dispensing no matter which function on ice or water unless we lock the control panel. Called LG techline, there is a bulletin for this issue... #CNZ201900138-02. Tech gave me two part numbers to order for a microswitch and silicone gasket.; ordrng 1 6600JB3001C (MICROSWITCH) and 1 MBL68673201 (SILICONE GASKET)"

Near E Main St, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME517STT0 "Upon inspection unit running really rough, like something in a bind. Inspected rollers ok, idler ok, found lint and item in blower wheel. Pit unit back together and is now working ok. Showed customer."

Near Darke-Shelby County Line Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Diagnosed the issue the upper tray and handle in freezer; ordrng 1 W11387053 (UPPER TRAY ASSEMBLY)"

Near Versailles Southeastern Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFEF3015LWC "Handle left hand side is stripped, will have to order new handle. Called and talked to manager Angie said to go,ahead and order the part. Office will send them an invoice for billing.; ordrng 1 316545301 (handle,drawer (wht))"

Near Marker Rd, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL WMH31017AS-5 "Upon inspection the turntable motor continues to run when you open the door, and fan is intermittent working. Ordering door switches, turntable motor and blower fan.; rqstng P&A on 1 W10269457 (switch) and 1 W10269458 (switch) and 1 W10269460 (switch INTERLOCK) and 1 W10642989 (motor-turn) and 1 W10892388 (motor-fan)"

Near Greenville St Marys Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR AMANA ABB2522FEW "Upon inspection unit not cooling in frig do to circulation issue, do to a defrost issue. Unit evap cover completely frosted over and into the fan. Put unit into a forced defrost mode is working. Told customer to unplug for 2 days and let it thaw out and wipe down clean, then plug in and put unit at 3-4 and put in drinks to check cooling. If there is a defrost issue it will show up within a week. Told him to continue to monitor."

Near OH-185, Versailles, OH 45380
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new dye dryer and found compressor keeps kicking out on load needs inverter brd and compressor error code is 83 with 3 blinks on inverter brd ; ordrng 1 DA92-00483B (INVERT BRD) and 1 DA92-00592A (CONT BRD) and 1 MJV190CL2B/SM (COMP)

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Unit still frosting up defrost issue in im housing. Ordering thermostat, heater, and icemaker. ; rqstng P&A on 1 242094802 (heater-defrost) and 1 243297609 (ICEMAKER) and 1 5303918568 (thermostat-defrost)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival unit is cooling in frig at 42F but not in crisper or freezer at above 60F degrees. Put unit into diagnostics, had no error codes. Unplugged unit, removed freezer door and evap,cover. No cooling whatsoever in freezer, no frost pattern. Plugged back in unit after 5 mins. Still no error codes. Purchase date, 7-10-20. Called techline put unit into forced cooling mode by pressing the Freezer and Lighting buttons at same time, then any button once. Unit is running and beeping during test.said to call back after 15 mins. Check for frost pattern. Ticket #4153295120 called back techline had me do a visual support deemed it a sealed system issue. ; saved tckt"

Near Virginia St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon arrival took temp checks again unit freezer around 0F and fresh food section 51F. Customer claims unit will sometimes get to 37 and then in 50s. Seen some frost buildup on evap cover again, frost buildup in return airways... called techline, again running manual defrost mode is good, fans good, culprit is evap sensor not reading correctly. Steamed out area, the ui reading that thermistor at 89F but checking with my infrared gun at 55F which was same in other spot checks. Suspect shorted as slight discoloration on quick disconnect. Called talked to customer, they have spare units to put food in. ; ordrng 1 808137001 (thermistor EVAP)"

Near Willowdell Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHN2868TF3 "Replaced parts, cycled icemaker, unit checks ok. See sticky note."

Near Stonerock Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 "Replaced control and programmed, unit compressor is working and evaporator getting frost pattern. Upon exchanging fan motor, new motor also not working, checked voltage from harness and from disconnect unit is only putting out 89V measured several,times. Should be 120V. Showed customer husband, checked and was getting 120V to light sockets as customer had let all lights burn out. "

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

LAUNDRY CENTER KENMORE PSEUDOXXXX "Upon arrival could not find any model or serial number. Finished removing water out of unit with wet vac. Removed tub to pump hose and found hair pin in pump. Removed, had unit fill with some water unit drained and spun out. Unit checks ok."

Near N Center St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7500GW0 "Upon arrival put unit into diagnostics, had F3E2 and F0E4 error codes. Replaced water valve assembly on unit. Checked made sure hoses and such was clear. Tested unit checks ok. Told customer to monitor. ; used 1 W11165546 (WATER VALVE) from stock"

Near Bulcher Rd, Versailles, OH 45380
Kevin S.

Kevin S.

FREEZER KENMORE 253.282728 "Upon inspection unit was cooling and temps around 0 - -10F. Customer claims unit this past Sunday the door had came open and unit got warm and had to throw away meat. Unit had been turned up to the coldest setting and was good and cold to,-16...they have an rf temp sensor and noticed at one point was 22F but i told them it was probably in defrost mode because it had quickly went back down to temp. Told customer to continue to monitor and service call good for 30 days."

Near E Wood St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Upon arrival talked to customer husband and he noted frost buildup in icemaker compartment of unit getting into fan. Earlier they took it upon themselves to use a hair dryer to clear out. Found air leaking around seal. Went ahead and pulled compartment down and pulled waterline and taped to insulate. Then proceeded to steam put the area clear, then put compartment together and used a loght to check for air leaks. Used silicone and puddy to seal up seams. Explained details to customer. Unit checks ok."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN TR5000WN " Unit filled, agitated for about 10 mins without issue, went ahead drained and spun out ok. Proceeded to have her put in 4 bath towels again unit filled and agitated for a period of time, advanced to drain and spin and again unit not having any issues. Unit checks ok."

Near Chase Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHN2868TF3 "Customer issue low ice production since beginning of owning the frig. Temps in frig are good.... notice ice buildup again from fill tube area to hopper of icemaker. Checked water supply pressure in bucket was really good even for being on reverse osmosis system. Will order new icemaker, checked truck stock none of this style. Customer wants to order filter bypass as well will pay for.; ordrng 1 241798233 (ICEMAKER) and 1 XXXPSEUDO (FILTER BYPASS)"

Near Stonerock Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHG2368TF3 "Put unit into quick freeze and even door back on unit, called and talked to Chris about the situation, even when in quick freeze mode only good frost pattern from a few coils in evaporator pics attached. It appears system has a leak in the sealed system, put everything back together, explain and showed customer both Allen and Stacy the details on the situation. .; saved tckt"

Near E Ward St, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Replaced main control and user interface, unit is now running and cooling properly, all lights, fan and led segments on user interface are good. Unit checks ok. Returning inverter board."

Near Hickory Dr, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE WHIRLPOOL RF386PXEN "Checked for proper voltage at power terminal ok, checked over all wiring ok,. Tested each burner heating up ok and cycling. Put pot of water on and will boil. Checked bake and broil functions unit reached 350F no problem. Did not see any issues with stove."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 "Found unit freezer in bottom cooling, 0F but fan is not running. Removed damper cover damper is opening and closing ok. Cool air is not getting to frig. The compressor has been running suspect issue with cooling fan and possibly control. Told customer to keep thermometer in freezer and that it in fact stays cooling. Frig section will not cool with evap fan running. Saved estimate with part pricing and labor plus service call. Unit appears to have been an issue caused by power surge."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

RESIDENTIAL REFR FRIGIDAIRE FGSS2635TD0 "Upon arrival unit is a side by side control settings at 0 and 43 taking temp checks unit around 35 to 42F in frig and -2F in freezer. Checked food contents did not see anything frozen at that time. Unit was running and cooling. Fan working and clear checked in and out flow vents. Put unit into,diagnostics turned fan on high and checked damper open and close working. Only customer teenage son was home explained to him about cooling process, humidity and the airflow and had him check air damper. Customer issue mostly vegetables like lettuce etc would freeze... they had contents stacked and up in left corner by the vent. Told him we need to keep that area clear and to have proper circulation. In diagnostics humidity did read hi. Unit checks ok."

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAESG/AA "Customer issue of little to no ice production and missing or half cubes. Tested icemaker, appears water pressure low. Removed and inspected ice maker, fill tube and checked heater ok. Removed water line and checked pressure in bucket, steady but imo needs alot more pressure, water shutoff on cold water side of water heater in basement. Tried new filter also, cycled a few times, same difference. Nothing appears frozen. Collected service call fee."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "Upon inspection frig read 54F and freezer around -10F. Unit had some frost buildup in freezer section behind evap cover. Unit display ui leds are going out. Put unit into diagnostics was able to turn fan on and was free at the time, ran test 22 to open and close damper but still no air flow from vent in frig. Rmoved freezer contents, and evap cover. Drain clear and most element normal frost pattern... excess frost in upper corners, possibly again from damper not opening. Cleared put all areas with steam, also tested defrost circuit ok from diagnostics. Put all back together and again checked for air flow from frig nine. Damper not opening... ordering new damper and user interface as most led segments out. Customer ok repair.; ordrng 1 241518501 (damper) and 1 242058230 (user interface)"

Near Willowdell Rd, Versailles, OH 45380