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Local Reviews
for Waynesville, OH

Authorized Service Rated 5.0 out of 5 stars based on 14 customer reviews

Map of Waynesville, OH

Michael




Review of Authorized Service

Fast clean service


Map of Waynesville, OH

Awesome service




Review of Authorized Service

You guys are always great, communicate well for appts, I always request you do my service thru Lowes. Steve does great and always there when he says he will be


Map of Waynesville, OH

Dryer not heating




Review of Authorized Service

Steve was very personable and did the repair very efficiently. Thank you!


Map of Waynesville, OH

Jeff




Review of Authorized Service

They were great. Did a very thorough and honest job. Had to go back and get another part ( not their fault ) and everything was handled quickly. The technician was very friendly and knowledgeable


Map of Waynesville, OH

Great service and very responsive




Review of Authorized Service

Excellent responsiveness


Map of Waynesville, OH

Awesome service!




Review of Authorized Service

Steve was very professional and knowledgeable. A very nice guy, easy to talk to. He replaced my ice maker and dishwasher motor in quick time. I’ll definitely use Authorized Service again!


Map of Waynesville, OH

Long




Review of Authorized Service

STEVE IS A GREAT GUY AND A FABULOUS SERVICE TECH!


Map of Waynesville, OH

Steve did a great job trouble shooting.




Review of Authorized Service


Map of Waynesville, OH

Great service




Review of Authorized Service

Steve was very flexible and worked around our schedule to get our washer working quickly


Map of Waynesville, OH

great service




Review of Authorized Service


Great fast service Steve is a great technician




Review of Authorized Service

Everything was perfect had the part on the truck.


Totally satisfied!




Review of Authorized Service


Great service. Thanks!




Review of Authorized Service


Awesome tech very professional




Review of Authorized Service

If I ever need anything else I want him.


sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER SAMSUNG DV45H7000EW/A2 Inspected unit and found the heating element had failed. Installed new heating element and cleaned out the lint on the interior. Ran a test cycle and the unit heated properly. Connected the vent line back up and advised the customer they may need a new line and to have it cleaned out. ; used 1 DC97-14486A (Heating element) from stock

Near Anthony Trce, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Customer wants icebox ordered. Ordering part.; ordrng 1 W10492817 (Ice box)

Near Lytle Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Inspected the unit and found the fresh food section at an average of 37 degrees in the top shelf and between 10-15 degrees under the crisper drawer. Found the water line to the freezer frozen at the crisper drawer section. Removed the water line and cleared the ice. Showed the blockage to the customer. Reinserted the water line and connected it back to the water valve. The freezer fan was on but could not hear the dampener door opening/closing when the doors were opened/closed. Called tech line and they advised there has to be an issue with the control board and thermistor readings. Customer will contact us if they wish to repair the unit.

Near Camp Creek Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Inspected the unit and found water flow through the valves and filter until it reached the freezer line to the icemaker. Used a steamer to try and clear the line of any ice buildup. Ran test again and no water dispensed from the line at the icemaker. Provided customer with quote for icemaker water line replacement. Customer stated they would contact us if they want the repair done.

Near Camp Creek Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WA45H7000AW/A2 Inspected unit and found both the cold and hot water valves opening and fill in the unit without any issues. Ran several test cycles and the control board did not detect water levels and move to the wash cycle. Unit needs a new control board. The customer is going to talk over the repair and will contact us if they wish to move forward.

Near US-42, Waynesville, OH
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Installed new EVAP fan motor and checks ok

Near Camp Creek Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Fan motor is locked up not circulating air into Fresh food section 98.76; ordrng 1 809069201 (the fan motor)

Near Camp Creek Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW460ASJ9WW Installed parts and re-calibrated the unit. Ran a test cycle and both the hot and cold water valves worked properly. All checks OK

Near Cedar Hill Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Installed new damper assy not opening and closing properly

Near Camp Creek Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Damper not opening to ff section ordered new damper assy; ordrng 1 5304508009 (DAMPER)

Near Camp Creek Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW460ASJ9WW Spoke with customer concerning the unit and ordering parts.; rqstng P&A on 1 WH12X24380 (CONTROL SWITCH) and 1 WH13X26535 (WATER VALVE) and 1 WH22X29556PW (CONTROL BOARD)

Near Cedar Hill Rd, Waynesville, OH 45068
Steve G.

Steve G.

RANGE KITCHENAID KODE500EBS04 Install upper bake element installed stainless steel console panel and upper control relay board cycled unit

Near Cypress Trail, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WA45N3050AW Inspected unit and found some loose wiring harness is on the underside of the unit. Secured harnesses and ran a test cycle. All checks OK

Near 5th St, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WT7100CW/01 Installed parts and ran a test cycle. All checks OK.

Near Old Stage Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Called the customer and they want the gasket and ice chute replace. Ordering parts.; ordrng 1 W10407216 (GASKET) and 1 W10577864 (DOOR SHUTE)

Near Lytle Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER LG DLEX3700W "Inspected the unit and found damage to the the side of the unit, drum, front panel, and control panel. This was damaged prior to arriving in the customers home and not covered under the warranty. Customer to contact homedepot for return. Customer sending pop and will attach to report."

Near Sun Ridge Way, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WT7100CW Inspected unit and found the control board had failed and the cold water valve not Opening. Ordering parts.; rqstng P&A on 1 1111 (ELECTRIC CONTROL BOARD) and 1 222222 (INLET WATER VALVE)

Near Old Stage Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE GE CES700P2MS1 Inspected the unit and found all burners within acceptable range for temp. All checks ok.

Near Lytle Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Inspected unit and found issues with the door gaskets and icemaker. Made adjustments to gasket and icemaker. All checks OK

Near Lytle Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW460ASJ9WW "Install control board, all checks OK"

Near Cedar Hill Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER MAYTAG MVWB750YW0 Install new outer tub stator rotor sensor and shocks cycled unit test OK

Near Harveysburg Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25JSXL SS Calling AHS- Kim-wiring in cabinet shorting out to the door not allowing the DISP display to work properly unit is non repairable

Near Grand Cypress Blvd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER KENMORE 110.450814 Customer is not going to repair the washer. Needs parts and main board and that is on back order.

Near Ellis-Lincoln Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.6021941 Unit is not cooling... found the unit to have a restriction .... customer not repairing.. verbal est. 625

Near Township Line Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER MAYTAG MVWB750YW0 "Customer states that the unit is loud in wash and making a clunking noise. Found that the rotor bolt was loose. Tighten up and cycled the unit and found that the unit has a bad outer tub and stator. Unit is 9-10 years old and in laundry room; rqstng P&A on 1 W10178988 (sensor) and 1 W10381078 (outer tub), ordrng 1 W10419333 (stator), rqstng P&A on 1 W10440786 (suspension) and 1 W280146 (ROTOR)"

Near Harveysburg Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER GENERAL ELECTRIC GDT695SMJ2ES Unit is in the basement and 2.5 years old. It is the customer primary unit. Did check the reset able fuse. Customer did not have any jet dry in the unit. Customer did advise that they have been having issues since they purchase the unit. Did advise them it will take several times for the jet dry

Near Trillium Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER. ) and 1 DA82-02673A (ICE MAKER UPGRADE KIT. )

Near Foxdale Dr, Waynesville, OH 45068
Steve G.

Steve G.

RANGE HOTPOINT RB528DH1WW Install new thermostat cycled unit test OK

Near North St, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25JSXL SS Water line was plugged up cleared out and checks ok

Near Grand Cypress Blvd, Waynesville, OH 45068
Steve G.

Steve G.

RANGE KITCHEN AID KODE500EBS04 "Customer states that the top oven is off by 45 degrees While testing the units upper shut off and the lower display temp did not display, just stayed at 350. Upper did stay at 350. Also did not display right. ; ordrng 1 1111 (UPPER BAKE ELEMENT. ) and 1 W11086152 (panl-cntrl BLACK STAINLESS) and 1 W11179310 (cntrl-elec)"

Near Cypress Trail, Waynesville, OH 45068
Steve G.

Steve G.

RANGE HOTPOINT RB528DH1WW Unit is burning every thing and light is not going off. Close to 5 years old in kitchen; rqstng P&A on 1 WB20K10026 (thermostat)

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WT7300CW Installed new lock assembly cycled unit test OK

Near Sun Ridge Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WT7300CW Customer states that the unit is not starting.. was able to get the unit to start but did try to cycle several times and the lack unit did not lock. ; ordrng 1 1111 (LOCK/LATCH)

Near Sun Ridge Dr, Waynesville, OH 45068
Steve G.

Steve G.

FREEZER MAGIC CHEF HMCF7W4 Customer light does not work. 8.63 volts. Customer did have another unit and did switch light bars. The light does work. Need main board. ; ordrng 1 1111 (CONTROL.) and 1 2222 (DOOR SWITCH)

Near Gard Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER BOSCH SHEM63W55N/13 Per Bosch take pictures of the unit and take pictures. Found the water was dripping from the supply line. Did advise the customer that the supply line was not part of the dishwasher.

Near Utica Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25JSXL SS Icemaker is not advancing properly replacing icemaker call American home shield for autho# 191AKBL Amy

Near Grand Cypress Blvd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25JSXL SS Install parts and recharge system EVAP coil got good frost pattern and checked for water leaks and unit checks OK

Near Grand Cypress Blvd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFG298MDWP/XAA Customer lower ice maker is not making.. Installed new fill tube. Cycled. ; used 1 DA97-99209Z (FILL TUBE ) from stock

Near Victoria Pl, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR GE GSH25JSXL SS "Unit is not cooling, found a restriction in the unit. Customer also states that the unit had been leaking and they shut off the water over a year ago. Customer states that the when they did get ice they it would get caught in the ice chute. Unit is 13-14 years old in kitchen; rqstng P&A on 1 WR02X10585 (spring,door) and 1 WR17X10706 (crank door recess) and 1 WR17X11653 (door recess asm) and 1 WR51X10055 (heater,defrost) and 1 WR57X10032 (valve,water) and 1 WR62X10055 (solenoid asm) and 1 WR86X96 (drier) and 1 WR87X29147 (ref evaporator)"

Near Grand Cypress Blvd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER MAYTAG MVWB855DC3 Unit is not getting cold water. Installed new water valve assy. Cycled. ; used 1 W11165546 (WATER VALVE) from stock

Near Cook-Jones Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 Customer states that the unit was not making ice. Upon time of service call the ice container was full of ice. tech did installed Y-clips and sealed up the ice room. ; used 1 DA82-02367A (Y CLIP) from stock

Near Laura Marie Dr, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MSF25D2EAS01 Compressor is locked up on unit

Near Township Line Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER MAYTAG MHW6000AW0 Customer drain holes were clogged up and into letting the water out. Causing the unit to leak. Clear out the drain holes. Cycled

Near Henderson Rd, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV50F9A7EVW/A2 Found that the heater was shorted. Installed new heater assy. ; used 1 DE486A (ELEMENT) from stock

Near Bellbrook Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDF770SAFZ1 Installed new user control and main board cycled unit test OK

Near Lytle 5 Points Rd, Waynesville, OH 45068