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Local Reviews
for Waynesville, OH

Authorized Service Rated 5.0 out of 5 stars based on 11 customer reviews

Map of Waynesville, OH

Jeff




Review of Authorized Service

They were great. Did a very thorough and honest job. Had to go back and get another part ( not their fault ) and everything was handled quickly. The technician was very friendly and knowledgeable


Map of Waynesville, OH

Great service and very responsive




Review of Authorized Service

Excellent responsiveness


Map of Waynesville, OH

Awesome service!




Review of Authorized Service

Steve was very professional and knowledgeable. A very nice guy, easy to talk to. He replaced my ice maker and dishwasher motor in quick time. I’ll definitely use Authorized Service again!


Map of Waynesville, OH

Long




Review of Authorized Service

STEVE IS A GREAT GUY AND A FABULOUS SERVICE TECH!


Map of Waynesville, OH

Steve did a great job trouble shooting.




Review of Authorized Service


Map of Waynesville, OH

Great service




Review of Authorized Service

Steve was very flexible and worked around our schedule to get our washer working quickly


Map of Waynesville, OH

great service




Review of Authorized Service


Map of Waynesville, OH

Great fast service Steve is a great technician




Review of Authorized Service

Everything was perfect had the part on the truck.


Map of Waynesville, OH

Totally satisfied!




Review of Authorized Service


Map of Waynesville, OH

Great service. Thanks!




Review of Authorized Service


Awesome tech very professional




Review of Authorized Service

If I ever need anything else I want him.


Steve G.

Steve G.

DISHWASHER BOSCH SHE3ARF2UC/22 Customer needed to reschedule; schdld next appmnt for 5/22 FRI 12 pm

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

WALL OVEN BOSCH HBLP451RUC/02 Unit is completely dead. No display try to trip the breaker. Power to the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY BOARD) and 1 3333 (FUSE)

Near Victoria Pl, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER BOSCH SHE3ARF2UC/22 Unit is not draining. And the soap dispenser is not opening up. ; ordrng 1 1111 (DRAIN PUMP.) and 1 2222 (SOAP DISPENSOR)

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR//AA 10 "Unit is wedge inside the hole, not able to get it out. Adv customer they will have to get the unit out. Tech did try, was unsuccessful and stop befor any damage was done to the home. Customer did sign waiver. Customer was able to get unit out with the assistance of technician technician installed new icemaker ice container upgrade kit sealed ice room of all cracks and legs did help customer put them back into the hole they suggest a customer to trim some of the wood down so it gets fresh air and for the unit to breathe . ONCE TECH THAWED AND REMOVED THE ICE MAKER, TECH NOTICED THAT THE CAP WAS MELTED FROM PRIOR HAIR DRYER USE OF OLD HOMEOWNER AND THEY MAY CONTINUE TO HAVE ISSUE. WHAT IS MELTED IS NON REPAIRABLE"

Near Joycie Ln, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR//AA 10 Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER) and 1 DA82-02702A (ICE MAKER KIT)

Near Joycie Ln, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SR/AA 07 Installed new icemaker ice container heated tube drain main board and clip assembly - sealed up ice room with silicone cycle

Near Buckeye Ct, Waynesville, OH 45068
Steve G.

Steve G.

MICROWAVE GENERAL ELECTRIC JVM3160EF1ES Installed new switch holder and all three switches last time Auth tech found a secondary switch was locked up installed new switch this time same secondary switch was locked up low test unit check OK

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SR/AA 07 Unit is not making ice. ; rqstng P&A on 1 1111 (COMPLETE ICE MAKER UPGRADE KIT) and 1 2222 (ICE CONTAINER. )

Near Buckeye Ct, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WT7300CW/01 Install new main control assembly and knob cycled unit test OK

Near Michaela Ln, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 Installed compressor and called techline-Peter-reconnected wiring to inverter brd and unit checks ok

Near Laura Marie Dr, Waynesville, OH 45068
Steve G.

Steve G.

MICROWAVE GENERAL ELECTRIC JVM3160EF1ES Unit is tripping house breaker. ; rqstng P&A on 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch)

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WT7300CW/01 Unit will not power on customer has to unplug it for several hours before unit will start up. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY BOARD/CONSOLE)

Near Michaela Ln, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Unit is loud in the refrigerator section and not making ice. ; rqstng P&A on 1 1111 (EVAP MOTOR BACK WALL ASSY) and 1 DA82-02695A (ICE MAKER KIT)

Near Cook-Jones Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER HOTPOINT HSWP1000M4WW Customer had a blanket inthe agitator was and unable to get out-- technician went in was able to pull the blanket out from underneath the agitator no damage to unit no damage to blanket

Near Franklin Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 installed new main board and inverter board

Near Laura Marie Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WT7200CW Unit is not pumping out. Found a broken wire to the pump. Customer wanted to splice into it instead of whole wire harness. Cycled.

Near Sandy Run Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not cooling at all. Did tap into the system and it was empty. Spoke to rob and he is calling samsung. Bill out for Svc

Near Waterway Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 Unit is not cooling at all. Removed the back ball and the inverter board was flashing. . Need to get boards working first to see if any other issues with the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (INVERTER BOARD)

Near Laura Marie Dr, Waynesville, OH 45068
Steve G.

Steve G.

MICROWAVE GENERAL ELECTRIC JVM3160EF1ES Unit keeps tripping house breaker. Installed new door switch. ; used 1 WB24X10205 (MICROSWITCH) from stock

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV42H5000EW/A3 Unit is loud. Installed new idler pulley. Cycled. ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Twin Creek Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04 Installed new freezer back wall assembly cycled unit test OK.Last time out tech gave customer several things to do to try to pinpoint the noise location customer said unit did not make any noise for 3 to 4 days tech did have to close take it out just for service call we need to bill out for remainder of service call and labor

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04 Tech pre-order the fans; ordrng 1 1111 (FREEZER BACK WALL WITH FAN ASSY)

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04 Customer states unit is making a loud noise customer did Have a recording but it was hard to determine which fan it was customer said they would let it go another day to see if it happens with suggestions for the technician on which doors to open when the unit is acting up Tech held ticket open for a day spoke with the customer and kept in good communications with her ever since technician left the unit has not made any noise at all

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04 Unit is making a loud fan noise.

Near Station House Way, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Customer states unit is loud. Found ice build up around the evap motor. Removed ice and cover up the ice chute. Cycled.

Near E Old State Rt 73 Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER KENMORE 110.2813241 Found wash plate was stripped out bowl was halfway out but still would not come out installed new wash plate and bolt cycled test OK did speak to Rob Rob gave approval; pckd up 1 W10752187 (screw) and 1 W10752285 (washplate)

Near Waterway Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER KENMORE 110.2813241 "Customer states that the washer was not washing. Found that the washplate was striped out and the bolt was out. Bolt was out would not come out with out hammer drill, had to bang out the unit. ; pckd up 1 W10752187 (screw) and 1 W10752285 (washplate)"

Near Waterway Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA 02 Customer states that the unit is not making any ice. Thawed out the ice maker assy and installed new clips and ice maker. Sealed up the ice room cycle. Test ok. ; ordrng 1 DA82-02367ATS (CLIPS) and 1 DA97-15217BTS (ICE MAKER)

Near Utica Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER BOSCH SHX68T55UC/02 Unit is not draining. Found debris in the drain. Clear out and cycled.

Near Harveysburg Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RT21M6213SR/AA Installed new middle hinge bottom edge and door assembly test ok

Near O Neall Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KFIS29BBMS02 Customer states that the unit is leaking. Found the defrost drain line is clogged. Thawed out and clear out the clog. Cycled.

Near Buckeye Ct, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER KITCHENAID KDPE234GPS0 Installed new main board double check wiring to heater cycle test OK

Near Center Spring Ave, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RT21M6213SR/AA Customer states that the door fell off while opening up the bottom door. ; rqstng P&A on 1 1111 (BOTTOM DOOR ASSY. S/S) and 1 2222 (MIDDLE HINGE) and 1 3333 (BOTTOM HINGE)

Near O Neall Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER KITCHENAID KDPE234GPS0 Customer states that the unit is not heating ; ordrd 1 WPW11305303 (BOARD)

Near Center Spring Ave, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV42H5000EW/A3 03 Customer states that the unit is not heating. Installed new heating element. ; pckd up 1 DE486A (ELEMENT)

Near Chenoweth Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER KITCHENAID KDPE234GPS0 Installed new wash motor cycle unit test OK

Near Center Spring Ave, Waynesville, OH 45068
Steve G.

Steve G.

COOKTOP MAYTAG MEC5430BDB

Near Silver Lake Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER ROPER RTW4516FW1 Customer states that the unit sits on sensing. Tech put unit into calibration cycled unit found that the unit water was barely going in. Installed new water valve. Test ok. ; pckd up 1 W11210459 (valve)

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer states that the unit is not getting any water out. Found the water valve was out. Installed new water valve Cycled. ; ordrng 1 W10865826TS (valve)

Near Adam Ln, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER KITCHENAID KDPE234GPS0 Customer states that the unit is not washing. Found the motor to be out; ordrd 1 W11085683 (SUMP MOTOR ASSY)

Near Center Spring Ave, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.602329 Customer states house had a power outage. Refrigerator is not cooling . Found both fans not working. No power to each fan. Customer needs board and cold control. Unit is 10 years old and in the kitchen. Customer did pay service call fee. Gave customer est if he wants repaired. If customer wants repaired please contact us and we will preorder the parts and bring out with us.

Near US-42, Waynesville, OH
Steve G.

Steve G.

COOKTOP MAYTAG MEC5430BDB customer states that the front right large burner does not turn down always stays on hot.; ordrd 1 WP12002121 (DUAL SWITCH)

Near Silver Lake Dr, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV5451AEW/XAA 01 Customer states that the unit is not heating. Installed new heater assy. ; ordrng 1 DC97-14486ATS (HEATER)

Near Harlan Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER MAYTAG MDB8969SDM2 Customer states that the unit will light up but The unit will not start Tech ordered main board did find out that main board is on national backorder Tech did advise customer as well; ordrng 1 W10737607 (cntrl-elec)

Near Thomas Dr, Waynesville, OH 45068
Tim  R.

Tim R.

WASHER MAYTAG MVWB835DW0 Checked unit over had no error code and unit ran through test cycle fine with no issues. Explained to the customer that the time will change and add time depending on how much is in the washer. That it’s normal to add time on big loads.

Near Joycie Ln, Waynesville, OH 45068