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Local Reviews
for Waynesville, OH

Authorized Service Rated 5.0 out of 5 stars based on 11 customer reviews

Map of Waynesville, OH

Jeff




Review of Authorized Service

They were great. Did a very thorough and honest job. Had to go back and get another part ( not their fault ) and everything was handled quickly. The technician was very friendly and knowledgeable


Map of Waynesville, OH

Great service and very responsive




Review of Authorized Service

Excellent responsiveness


Map of Waynesville, OH

Awesome service!




Review of Authorized Service

Steve was very professional and knowledgeable. A very nice guy, easy to talk to. He replaced my ice maker and dishwasher motor in quick time. I’ll definitely use Authorized Service again!


Map of Waynesville, OH

Long




Review of Authorized Service

STEVE IS A GREAT GUY AND A FABULOUS SERVICE TECH!


Map of Waynesville, OH

Steve did a great job trouble shooting.




Review of Authorized Service


Map of Waynesville, OH

Great service




Review of Authorized Service

Steve was very flexible and worked around our schedule to get our washer working quickly


Map of Waynesville, OH

great service




Review of Authorized Service


Map of Waynesville, OH

Great fast service Steve is a great technician




Review of Authorized Service

Everything was perfect had the part on the truck.


Map of Waynesville, OH

Totally satisfied!




Review of Authorized Service


Map of Waynesville, OH

Great service. Thanks!




Review of Authorized Service


Awesome tech very professional




Review of Authorized Service

If I ever need anything else I want him.


Tim  R.

Tim R.

WASHER MAYTAG MVWB835DW0 Checked unit over had no error code and unit ran through test cycle fine with no issues. Explained to the customer that the time will change and add time depending on how much is in the washer. That it’s normal to add time on big loads.

Near Joycie Ln, Waynesville, OH 45068
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80H9930US/AA "Checked unit over found that the supply line for the dishwasher was leaking, instructed customer to replace water line."

Near Utica Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRFC704FBS00 Customer states that the freezer section was loud for a couple of days. The time of the service call the unit was not making any noise. Did not see any ice build up. Cycled unit several times and did not hear anything. Did take the steam to the lower fan motor to remove some ice ;build up.

Near Nelis Ct, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EP/A3 "Customer states that the unit is not heating. Customer has several issues with the unit. Unit needs heater, idler pulley and rear roller with shaft. Customer is not going to repair the unit."

Near Middle Run Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER FRIGIDAIRE LTF7000ES0 Unit will not spin out. Remove the drain filter and removed debris. Cycled unit test ok.

Near Old Stage Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER GE PDT750SSF2SS "Install new tub gasket, cycled test OK"

Near Nautical Ct, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER BOSCH SHXN8U55UC/07 Installed main board. Tech did check heater and did not find it open. So motor was return Cycled.

Near Foxdale Dr, Waynesville, OH 45068
Steve G.

Steve G.

WALL OVEN BOSCH HBLP451RUC/02 Customer states that the unit is not heating at all. tech shut off breaker and reset the computer and turn on the breaker and unit started to heat up.

Near Victoria Pl, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV42H5400EF/A3 Customer states that the unit is not starting. Found the belt had come off idler pulley. Found idler pulley was loose at the bolt but did show customer that it was slow in turning. Installed new idler pulley. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY)

Near Corwin Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW0 Install new main board. calibrated unit , start cycle. test OK; pckd up 1 WPW11100602 (BOARD)

Near Joycie Ln, Waynesville, OH 45068
Steve G.

Steve G.

REFRIG/SIDE-BY-S WHIRLPOOL ED5PVEXWS14 "Customer unit is not making ice, found that the ice maker is getting power but not cycling. Installed new ice maker and unit started to cycle. ; pckd up 1 WPEDR3RXD1 (WATER FILTER) and 1 WPW10916040 (ICE MAKER)"

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER BOSCH SHE43RF2UC/64 Customer states that the unit is not draining. Remove debris from pump assy. Cycled.

Near Anvil Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR LG LFXS28596S/00 Installed new ice maker assy. Cycled.

Near Waterway Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WT1101CW Error code IE and DECustomer needs pressure switch and possible main board. Did email customer an est. if he needed both parts. Customer is going to think about the repair. If customer wants repair pull work order and preorder parts.

Near Waterway Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER MAYTAG MVWB835DW0 "Customer states that unit was flashing back and forth and kept filling. During diag, the water kept filling up when it shouldn’t be filling. ; ordrd 1 W11100602 (cntrl-elec)"

Near Joycie Ln, Waynesville, OH 45068
Steve G.

Steve G.

WASHER SAMSUNG WF350ANR/XAA Customer states that they had an error code. Tech drain out all of the water that was in the unit. Found the unit build of from hard metal pieces . Tech tried to turn the drum and found that the drum support has cracked in several places. tech was not able to turn the tub. Unit needs 2 men and 2 hrsUnit is in laundry room. 9-11 years old ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (DOOR BOOT) and 1 3333 (REAR TUB) and 1 4444 (FRONT TUB) and 1 5555 (TUB GASKET. BETWEEN BOTH OUTER TUBS) and 1 6666 (STATOR ) and 1 7777 (ROTOR)

Near Foxdale Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR LG LFXS28596S/00 Nobody had icemaker available icemaker special order spoke to customer several times he approved the estimate and we are pre-ordering the part; ordrng 1 EBS61443392 (ICE MAKER)

Near Waterway Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR GE GSS22IFRECC Found that the condenser fan motor bearing was out. Installed new fan motor . Cycled unit. Customer did have the unit out in the middle of the floor on hardwood floors. Tech did not move the unit at all. Unit is in the kitchen and approx 16 years old . ; pckd up 1 WR60X10220 (condensor)

Near Waynesboro Way, Waynesville, OH 45068
Steve G.

Steve G.

RANGE WHIRLPOOL GY397LXUQ04 Only half of the buttons work on the console. Customer needs new console assy. Spoke to customer and she is going to think about the repair. Tech advised her that the service call fee was good for 30 days. If she wants repaired to call and we will pre order the part and have with us on return.

Near Lytle Ferry Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2312TF2 Customer complaint is that the the ice container was leaning against the right wall. Adjust the bracket. Cycled ice in cube and crush.

Near Preston Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06 Customer states that the unit is not making ice ... Found large amount of ice build up on top of the ice container. Did explain to the customer that the ice container does not rest against the ice room wall. Did give customer helpful hint on how to release ice if it build up.

Near Anvil Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER ELECTROLUX EIFLW55HIW0 Customer states that the unit is banging. Found out that the customer needs a tub job. Customer was given a verbal est. and does not want repaired. ;;

Near Ferry Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER GE GTW485ASJ1WS Customer states that the unit is loud. Found the transmission is leaking oil. And found that the tub bearing. ; rqstng P&A on 1 GEWH01X24180 (BELT) and 1 GEWH38X27407 (GEARCASE/TRANSMISSION) and 1 WH45X24195 (OUTER TUB)

Near OH-73, Waynesville, OH 45068
Tim  R.

Tim R.

WASHER MAYTAG MVWB765FW1 Replaced water valve due to no water going into unit. Checks ok

Near Crede Way, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SUMMIT n/a Install new regulator during test process unit kept firming up the beer tried several different things customers calling manufacture

Near Aspen Row, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR ULINE U-1024BEVS-00B Installed door and hinge and checks ok

Near Trillium Dr, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WM2688HNM Customer states that the unit has a burn smell. Customer needs a complete tub job. Adv customer not to use the unit.Unit 12 years old and in laundry closet. ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (TUB SEAL) and 1 5555 (DOOR BOOT) and 1 6666 (STATOR) and 1 7777 (ROTOR)

Near Middle Run Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SUMMIT n/a Customer states that he is going thru CO2 tanks faster then he is going thru kegs. Tech noticed the pressure release valve was not closing. Marlise and Kendall are working on getting the customer the part.

Near Aspen Row, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDBP/XAA 01 Installed ff fan assy and defrost unit & checks ok

Near Cahall Dr, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDBP/XAA 01 Ff fan assy is locked up ; ordrng 1 DA97-08724N (FF FAN ASSY)

Near Cahall Dr, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR ULINE n/a Installed new door needs new lower hinge; ordrng 1 LOWERDOORHINGE (LOWER DOOR HINGE)

Near Trillium Dr, Waynesville, OH 45068
Steve G.

Steve G.

DRYER MAYTAG MED5500FC0 Customer has drying issue. Did find that the unit did have some lint build up at the house vent. Did clean out and cycle

Near Carter Dr, Waynesville, OH 45068
Steve G.

Steve G.

OVEN KENMORE n/a Customer did a self clean and not the unit will not cook. Found several mounting issues. Whomever installed the unit took the two frame screws that attach to the unit and drove them pass the mounting holes on the frame. Tech was able to get the oven pass the right side screw. Tech had to drill out the other screw. Customer did sign a waiver once tech had any resistance of sliding out the unit with ease. The customer was in the kitchen the whole time and did notice that the unit is not sliding out with ease as it should. Tech did try to move the unit toward the right because of the difficulty of pulling the left side out. Tech then advised the customer that he was unable to get the unit out after giving it 20 minutes of trying. Tech did advise the customer if they are able to get it out to contact their home warranty company.

Near Olivia Ct, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WM3500CW Customer was getting IE error code... rerouted the definition hose and secure. Remove both hot and cold water lines. Found the filter on the cold valve was clog. Clean filter.

Near Mt Holly Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR ULINE n/a Lower part of door is all broken out took pictures of door and brackets cust showed me model # on email but couldnÕt find tag ; ordrng 1 DOOR (DOOR)

Near Trillium Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06 Customer just had new ice maker installed. Ice maker was working great for several days then the ice maker stop. Customer hit the reset button and did not get any ice . Tech installed new ice maker. Cycle. Defective new. ; ordrng 1 DA97-15217BTS (ICE MAKER )

Near Anvil Dr, Waynesville, OH 45068
Steve G.

Steve G.

MICROWAVE OVEN MAYTAG MMV4205DH-2 Customer states that the unit did not turn on at all. Check power and found the inline fuse was out. Installed new fuse cycled test ok. ; pckd up 1 14QBP20CFB (INLINE FUSE)

Near Harlan Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDFE104DSS3 Installed new sump assy. Cycled. These oil

Near Anvil Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263BEAESR/AA. 04 Customer states that the unit is leaking. the customer is having two issues with the unit. Has to be shut down 2 days prior to coming back out. ; rqstng P&A on 1 1111 (EVAP MOTOR WITH BACK WALL FOR REFRIGERATOR SECTION) and 1 2222 (MAIN BOARD.) and 1 3333 (HEATER WITH BI-METAL)

Near Franklin Rd, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDFE104DSS3 Customer states that the unit is not drying. Customer does need new motor assy. Gave customer est. and he does want repaired. ; ordrd 1 WPWPW10605057 (SUMP ASSY.)

Near Anvil Dr, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR LG LFXC24726S/03 Installed new fill guide.

Near E Lower Springboro Rd, Waynesville, OH 45068
Steve G.

Steve G.

WASHER ELECTROLUX EIFLS60JM80 Customer states that the unit is loud in spin. Customer needs a tub job. Verbal est was 1100-1200 customer is not going to repair.

Near US-42, Waynesville, OH
Steve G.

Steve G.

REFRIGERATOR LG LFXC24726S/03 Customer does want to go ahead with repair please order a fill guy; ordrng 1 MEA63570501 (FILL )

Near E Lower Springboro Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR LG LFXC24726S/03 Customer needs a water guide. Customer is going to repair himself

Near E Lower Springboro Rd, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV350AEW/XSAN 01 Customer states that the unit start to have an electrical smell. Found that the cord and terminal block had caught fire. Adv customer that the unit can be fixed but not sure if any other damage to electrical components have been damaged.

Near Haines Rd, Waynesville, OH 45068