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Local Reviews
for West Chester Township, OH

Authorized Service Rated 5.0 out of 5 stars based on 3 customer reviews

Map of West Chester Township, OH

Mary




Review of Authorized Service

Best experience ever! Steve took time to speak with me the day before arriving at my home. He made sure he had the parts needed to make repairs and was extremely thorough in servicing the dishwasher. He even ran it to make sure there were no leaks. Steve was very polite and a delight to work with. I am one happy customer and will recommend Steve and Authorized Service.


Map of West Chester Township, OH

Lisa




Review of Authorized Service


Map of West Chester Township, OH

Jim




Review of Authorized Service

Steve was very professional and communicated with us. He was flexible when fitting us in


Steve G.

Steve G.

DRYER LG DLE5977S Customer states that the unit squeals. Found front roller was not moving. Installed new front roller. Cycled. ; pckd up 1 4581EL2002C (ROLLER)

Near Jeanne's Creek Ln, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA Installed new icemaker Kit assembly cycle test OK

Near Paddington Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer states that the top ice maker is dispensing. Inspect the ice container and check ok. Did noticed that the ice maker was not making ice. Installed new ice maker and clip assy. Cycled ice maker and also sealed up the ice room with samsung silicone. Test ok. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)

Near Eleventh Hour Ln, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FFBD2406NS9B Customer states that the unit is not draining. Cycled unit and found that drain line needed to be reran. Clear out the drain line as well. Also notice that the lower spray are was broker. . Installed new spray are.. ; pckd up 1 5304517203 (SPRAY ARM)

Near Quail Run Dr, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Installed new main relay board and upper oven sensor. Cycle

Near Autumn Glen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA Ticket number 4150277550Customer states the unit only made one container full of ice and has not made any since. Found that the ice maker was jammed up and drain line is frozenCustomer needs the new up graded ice make assy kit.; ordrng 1 1111 (NEW ICE MAKER KIT ASSY )

Near Paddington Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25H5111SG/AA "Found a pice of ice jam in the sweeping fingers, also found that the ice container was seized up. Freed up test ok."

Near Cottonwood Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Customer stated that the unit is not cooling. Found the refrigerator sensor was not reading right. Thawed out and installed new sensor. Cycled. ; pckd up 1 DA32-10104N (temp sensor)

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Customer states that the unit is not eating past 175 noticed that the oven sensor was bad and relay was bad; ordrng 1 1111 (UPPER OVEN SENSER) and 1 DE92-02439 (RELAY BOARD. SITS ON BACK LOWER PART OF UNIT. )

Near Autumn Glen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

FREEZER FRIGIDAIRE LFFU14F5HWN "Customer states that the unit thawed out, and at the time of the service call every thing was working in fine. Everything was frozen and unit has been working fine for several day."

Near Shirley Dr, West Chester Township, OH 45069
Steve G.

Steve G.

HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 Installed new main board on the back and door lock. Cycled unit. Installed new washplate due to being striped. Cycle.d

Near Adena Hills Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Installed new Mullion strip. Test ok.

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER FRIGIDAIRE FFLE3911QW0 Call tech line advise them what was going on tech line advise that the unit had a short in the wire harness advised to order three wire harnesses.2 hrs on return ; ordrng 1 5304500476 (harness) and 1 5304500523 (harness) and 1 5304500823 (harness)

Near Adena Hills Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2312TP0 CUSTOMER STATES THAT THE UNIT IS NOT producing ice. Tech tried to short cycle the ice maker and it would not turn. Installed new ice maker. Cycled. ; pckd up 1 241798224 (ice maker)

Near Canal Way, West Chester Township, OH 45069
Steve G.

Steve G.

ELECTRIC RANGE ELECTROLUX EW30ES65GS Customer states that the unit was not being used and started to make a growling noise. She took off the pots off the top and the noise stop. Tech try to recreate that noise. Load test the top with several pots and pans. Turn on the oven at the same time. Could not get the unit to act up at this time. Ask customer to possibly get a video of the noise next time it happens. Took picture of the model serial tag. Hard to read.

Near Tarragon Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER SAMSUNG DV48H7400EW/A2 01 Customer states that the unit is making a squealing noise and not heating. Found that the heater was shorted out and the idler pulley was bad. Installed new heater and idler pulley assy. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY) and 1 DC97-14486A (HEATER )

Near Rambling Ridge Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER LG LDT5678ST Customer states that the unit is leaking from the center. Noticed that the drain line from pump was off. Reseated and secure hose. Cycled.

Near Oceola Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80K7050UG/AA 02 Installed new main board and case brake. Cycled.

Near Sunderland Way, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFH20F2QWF Customer states that the door is hard to open. Made an adjustment to the upper door hinge. Unit is much easier to open up

Near Overglen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

FREEZER SAMSUNG RS261MDRS/XAA Need to reschedule 5/7/19 after schooling; saved tckt

Near Hollyhock Ct, West Chester Township, OH 45069
Steve G.

Steve G.

FREEZER SAMSUNG RS261MDRS/XAA "Installed new heater, evap fan motor and bi metal. Installed new main board. Cycled."

Near Hollyhock Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80K7050UG/AA 02 Customer is getting a LC error code. Did check the base of the unit for leaks and noticed some water. Remove the unit and dried up the base. Tech to order main board and case brake assy. ; rqstng P&A on 1 DD82-01111B (CASE BRAKE) and 1 DD82-01337A (MAIN BOARD)

Near Sunderland Way, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER BOSCH SHPM65W55N/01 Customer states that the top rack tines are started to rust. Spoke to Ashley at AIG. They do not cover the install or rusted parts.

Near Bodford Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer states that the refrigerator section fan is loud and then stoped. Installed new temp sensor. Installed new evap motor. Cycled. ; pckd up 1 DA31-00146E (EVAP FAN) and 1 DA32-00011C (TEMP SENSOR )

Near Eleventh Hour Ln, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER LG DLE7100W Customer states that the unit is brand new and does not heat up. Tech did check power to the unit and was only getting one leg of power. Customer has a power issue. Plus tech did point out that the stress clamp was installed during the time of delivery. Explain to customer the importance of the clamp.

Near Dover Ct, West Chester Township, OH 45069
Steve G.

Steve G.

FREEZER SAMSUNG RS261MDRS/XAA Customer states that the unit is leaking from the freezer side of the unit. Customer must have unit unplugged two days prior to coming back out.; rqstng P&A on 1 1111 (HEATER) and 1 2222 (BI METAL) and 1 3333 (MAIN BOARD) and 1 4444 (EVAP MOTOR)

Near Hollyhock Ct, West Chester Township, OH 45069
Steve G.

Steve G.

HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 "Installed new wire harness per techline suggestion. Installed all new wire harness, called techline spoke to Alex and we ran thru diag. and system check."

Near Adena Hills Ct, West Chester Township, OH 45069
Tim  R.

Tim R.

REFRIGERATOR KITCHENAID WRV986FDEM Checked unit over found that the unit wouldnÕt turn on or off the lights inside and unit would stop making ice. Fixed wiring issues with door switch.

Near Thistlewood Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Customer states that he is getting condensation on the gasket. Customer needs Mullen strip; saved tckt

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Installed new refrigerator evap cover with fan and thermistor and main board. Cycled.

Near Foxchase Dr, West Chester Township, OH 45069
Steve G.

Steve G.

HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 "Customer states that the unit starts up and then stops and unlocks, intermittent issue. Plus found the was plate to be loose. ; ordrd 1 FR137353302 (LOCK) and 1 FR5304511966 (COINTROL) and 1 FR808726001 (WASHPLATE)"

Near Adena Hills Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Customer states that we are the third company out. Both companies states that the customer needs a seal system job. Tech found out that the freezer was fine and the fridge was not cooling properly. found that the refrigerator evap was not going into defrost mode. Tech adv customer the process and that they will have to shut down unit for 2 days prior to returning with parts. ; rqstng P&A on 1 WPW11167902 (EVAP MOTOR WITH WIRE HARNESS AND THERMISTOR. ) and 1 WPW11333076 (CONTROL BOARD)

Near Foxchase Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FGID2466QF41 Customer states that the unit has been leaking. Another company was out and did not resolve the issue. Installed new door gasket and lower spray arm. Load test. ; pckd up 1 5304500204 (gasket) and 1 5304507158 (SPRAY ARM)

Near Windcrest Dr, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER LG WM3370HWA Customer states that her dispenser is leaking. Found debris in the hose from the dispenser to the tub. Removed debris cycled unit.

Near Tylers Valley Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER MAYTAG MGD6000AG1 Customer states that unit hums when she hits start. found that the motor is bad. Customer is going to think about the repair.

Near Southampton Ln, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FGMV176NTF Installed new door switch holder and all new three door switches. Installed new inline noise filter fuse. Load test unit.

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FGMV176NTF Inline fuse blew out again. Tech to preorder switch assy and ; ordrng 1 1111 (SWITCH ASSY WITH ALL THREE SWITCHES) and 1 1111 (IN LINE GLASS FUSE. )

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FGMV176NTF Last time out found that the inline fuse was blown. Installed new fuse and cycled. ; ordrng 1 5304509451TS (FUSE)

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER KITCHENAID KDTM4043SS0 Spoke to Katrina and adv her that the mold on the insulation is from the leaking from the suds. Per Katrina and Paul service manager mold is not covered. Katerina state to bill out for time and whey will contact the customer for an exchange.

Near Nordan Dr, West Chester Township, OH 45069
Steve G.

Steve G.

OVEN KITCHENAID KODE500ESS02 Installed new main board and console assy. Cycled.

Near Glennshire Ct, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE BOSCH HG18054UC Customer stated that the right rear was not lighting. Remove the burner cap and found the igniter was not hooked on. Reseated wire test ok.

Near Tylers Valley Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER KITCHENAID KDTM4043SS0 "Customer states that the unit is leaking from the corners of the door.Unit does leak every time. Ran the unit and remove the outer door skin. Did start to see that the customer was having an over suds issue. Customer is using pods.

Near Nordan Dr, West Chester Township, OH 45069
Steve G.

Steve G.

OVEN KITCHENAID KODE500ESS02 Please order; saved tckt

Near Glennshire Ct, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FGMV176NTF No display. Found that inline glass fuse was blown. Installed new fuse. Load test. ; ordrng 1 5304509451TS (FUSE)

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE ELECTROLUX EW30EW65PSD Customer has no power to the unit. Removed unit and back cover and found that customer had a loose wire to the thermostat fuse. Reseated

Near Senour Dr, West Chester Township, OH 45069