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Local Reviews
for West Chester Township, OH

Authorized Service Rated 5.0 out of 5 stars based on 5 customer reviews

Map of West Chester Township, OH

Very knowledgeable and fast exchange of parts. Great work!




Review of Authorized Service


Map of West Chester Township, OH

Great




Review of Authorized Service

Good tech very polite and helpful thanks


Map of West Chester Township, OH

Mary




Review of Authorized Service

Best experience ever! Steve took time to speak with me the day before arriving at my home. He made sure he had the parts needed to make repairs and was extremely thorough in servicing the dishwasher. He even ran it to make sure there were no leaks. Steve was very polite and a delight to work with. I am one happy customer and will recommend Steve and Authorized Service.


Map of West Chester Township, OH

Lisa




Review of Authorized Service


Map of West Chester Township, OH

Jim




Review of Authorized Service

Steve was very professional and communicated with us. He was flexible when fitting us in


Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Last time out customer had water filter issues. This time the metal arm for the ice container was under the solenoid assy for the crush and cube arm on the ice container. Did show customer how to correct if happens next time

Near Julie Marie Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER - GAS GENERAL ELECTRIC GTD42GAS2WW Customer states that they had just purchased a dryer from Appliance factory gallery and mattress. Customer did try to use the unit and unit has never heated up. Did check several connections and found that power to the gas regulator and noticed that the igniter was out as well. Customer called vendor and vendor is exchanging out the unit.

Near Princess Ct, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE GE JNM7196SK3SS "Installed new diode, capacitor and MAGTUBE. Load text assy. Check ok"

Near Mimosa Ln, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Customer states that she is not getting water and ice.; Tech verified no water and removed the filter and the unit started to fill the cup. Advised the customer to get a manufacture filter.

Near Julie Marie Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER SAMSUNG DV405ETPAWR/AA 01 "Customer states that the unit is not drying. Found that the thermal fuse was out and also noticed that the heater wire was drooping down, and had burnt lint. Tech decided to change out the whole heater assy. Adv customer to clean out the house vent so the thermal fuse does not blow again soon. Adv customer that if he does use the unit with out properly cleaning out the house vent it is a fire hazard. Cycled unit for a short time. ; pckd up 1 DC97-14486A (HEATER)"

Near Spring Garden Ct, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE GE JNM7196SK3SS Customer states that the unit is not heating at all. Tech load test the unit and heard loud vibration noise. ; ordrng 1 GEWB27X10011 (CAPACITOR) and 1 GEWB27X11079 (MAGTUBE) and 1 GEWB27X1160 (DIODE)

Near Mimosa Ln, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Installed new display cycle test OK

Near Autumn Glen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Customer states the display only shows half the numbers ; saved tckt

Near Autumn Glen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER GE GTW460ASJ0WW "Customer states that the unit is not filling. Installed new main board, program and cycled. Test ok. ; pckd up 1 WH18X28174 (washing machine cont)"

Near Jonathan Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FGID2466QF Customers soap dispenser fell apart and some pieces fell onto the heater. Installed new dispenser. Test ok; ordrng 1 5304506521TS (dispenser)

Near Providence Woods Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR LG LFXS26596S/00 Customer states that the unit has ice build up on the back wall. Coming form splashing from the ice maker. Cycled ice maker. Customer does have very high water pressure. Cycled ok.

Near Dimmick Rd, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER LG LDT4555ST Customer states that the unit will not start. After she hits normal on the dishwasher and closed the door the numbers just flash. Found a loose wire to the lock assembly push wire back into connector cycled unit test OK

Near Dimmick Rd, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EP/A2 Customer states that the unit is not drying. Found that the unit is working find but the customers house bent is blocked. Found a lot of moisture inside of the vent hose. Customer has to install new house vent and check exit.

Near Basswood Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID n/a Customer states that the hinge cover is cracked and sensor is not engagingInstalled new left hinge cover; pckd up 1 W11199487 (cover)

Near Foxchase Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER SAMSUNG DV45K6200EZ/A3 01 Customer states that the drum is not turning. Found a broken belt and bad idler pulley. Installed new belt and idler pulley. Cycled. ; pckd up 1 6602-001655 (BELT) and 1 DC93-00634A (IDLER PULLEY)

Near Lakota Hills Dr, West Chester Township, OH 45069
Steve G.

Steve G.

UPRIGHT / CHEST FRIGIDAIRE LFUH17F2NW0 Customer states that the unit is not cooling. Found that the start device was bad. Installed new start device unit started right up. ; ordrng 1 FR241941003TS (START DEVICE ) and 1 FR297286802TS (CAPACITOR)

Near Glenngate Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Customer had an SY EF code installed new evap motor. Test ok ; pckd up 1 809069201 (motor)

Near Glennsbury Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Customer had an SY EF code installed new evap motor. Test ok ; pckd up 1 809069201 (motor)

Near Glennsbury Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER GE GTD33EASK0WW After several calls to techline they adv to installed the blower house thermostat. Installed new thermostat and the front left bottom corner did not get as hot . Cycled.

Near Steleta Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 07 Customer had an error code 25 E and fan was loud. Thawed out the refrigerator section. Installed new bi-metal and temp sensor. Cycled unit. ; pckd up 1 DA32-10104N (temp sensor) and 1 DA47-00243K (DEFROST THERMOSTAT )

Near E Senour Dr, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER SAMSUNG WF45K6200AZ/A2 Customer states that the unit is not spinning out on any load. Did a load size and unit did check out fine. Adv customer to do larger loads.

Near Canal Way, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER GE GTD33EASK0WW Last time out spoke to GE tech line they advised to order fuses itÕs all new fuses unit was still get extremely hot call G tagline spoke to Cory advise to install the blower wheel thermostat; ordrd 1 WE04X26214 (thermostat)

Near Steleta Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA Ice maker is not making ice. Found that the unit is Jammed up again. Did a video chat with samsung and they want tech to remove all parts and take pictures of everything. Samsung will get back with us or the customer in next couple of business days. ; saved tckt

Near Paddington Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Installed new door gasket advise customer to keep door closed for at least 12 hours test OK

Near Overglen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER GE GTD33EASK0WW "Customer states that another company was out and changed out the the thermostat. Did check inside temp and only went to 203 and unit did cycled, but did cycle too fast. Took off the vent and check the dryer duct work and was clear. The front of the unit below the door was hotter then the back cover. Mike techline ; ordrd 1 GEWE04X25194 (FUSE) and 1 GEWE04X25196 (FUSE)"

Near Steleta Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Customer states that she has ice build up. Customer needs gasket; ordrd 1 5304505529 (gasket)

Near Overglen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC Customer states that the unit is not cooling and every thing thawed out. Installed new call control cycled unit test OK

Near Saxton Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER LG DLE5977S Customer states that the unit squeals. Found front roller was not moving. Installed new front roller. Cycled. ; pckd up 1 4581EL2002C (ROLLER)

Near Jeanne's Creek Ln, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA Installed new icemaker Kit assembly cycle test OK

Near Paddington Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer states that the top ice maker is dispensing. Inspect the ice container and check ok. Did noticed that the ice maker was not making ice. Installed new ice maker and clip assy. Cycled ice maker and also sealed up the ice room with samsung silicone. Test ok. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)

Near Eleventh Hour Ln, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FFBD2406NS9B Customer states that the unit is not draining. Cycled unit and found that drain line needed to be reran. Clear out the drain line as well. Also notice that the lower spray are was broker. . Installed new spray are.. ; pckd up 1 5304517203 (SPRAY ARM)

Near Quail Run Dr, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Installed new main relay board and upper oven sensor. Cycle

Near Autumn Glen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA Ticket number 4150277550Customer states the unit only made one container full of ice and has not made any since. Found that the ice maker was jammed up and drain line is frozenCustomer needs the new up graded ice make assy kit.; ordrng 1 1111 (NEW ICE MAKER KIT ASSY )

Near Paddington Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25H5111SG/AA "Found a pice of ice jam in the sweeping fingers, also found that the ice container was seized up. Freed up test ok."

Near Cottonwood Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Customer stated that the unit is not cooling. Found the refrigerator sensor was not reading right. Thawed out and installed new sensor. Cycled. ; pckd up 1 DA32-10104N (temp sensor)

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Customer states that the unit is not eating past 175 noticed that the oven sensor was bad and relay was bad; ordrng 1 1111 (UPPER OVEN SENSER) and 1 DE92-02439 (RELAY BOARD. SITS ON BACK LOWER PART OF UNIT. )

Near Autumn Glen Dr, West Chester Township, OH 45069
Steve G.

Steve G.

FREEZER FRIGIDAIRE LFFU14F5HWN "Customer states that the unit thawed out, and at the time of the service call every thing was working in fine. Everything was frozen and unit has been working fine for several day."

Near Shirley Dr, West Chester Township, OH 45069
Steve G.

Steve G.

HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 Installed new main board on the back and door lock. Cycled unit. Installed new washplate due to being striped. Cycle.d

Near Adena Hills Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Installed new Mullion strip. Test ok.

Near Park Ridge Ct, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER FRIGIDAIRE FFLE3911QW0 Call tech line advise them what was going on tech line advise that the unit had a short in the wire harness advised to order three wire harnesses.2 hrs on return ; ordrng 1 5304500476 (harness) and 1 5304500523 (harness) and 1 5304500823 (harness)

Near Adena Hills Ct, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2312TP0 CUSTOMER STATES THAT THE UNIT IS NOT producing ice. Tech tried to short cycle the ice maker and it would not turn. Installed new ice maker. Cycled. ; pckd up 1 241798224 (ice maker)

Near Canal Way, West Chester Township, OH 45069
Steve G.

Steve G.

ELECTRIC RANGE ELECTROLUX EW30ES65GS Customer states that the unit was not being used and started to make a growling noise. She took off the pots off the top and the noise stop. Tech try to recreate that noise. Load test the top with several pots and pans. Turn on the oven at the same time. Could not get the unit to act up at this time. Ask customer to possibly get a video of the noise next time it happens. Took picture of the model serial tag. Hard to read.

Near Tarragon Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER SAMSUNG DV48H7400EW/A2 01 Customer states that the unit is making a squealing noise and not heating. Found that the heater was shorted out and the idler pulley was bad. Installed new heater and idler pulley assy. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY) and 1 DC97-14486A (HEATER )

Near Rambling Ridge Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER LG LDT5678ST Customer states that the unit is leaking from the center. Noticed that the drain line from pump was off. Reseated and secure hose. Cycled.

Near Oceola Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80K7050UG/AA 02 Installed new main board and case brake. Cycled.

Near Sunderland Way, West Chester Township, OH 45069