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Local Reviews
for Xenia, OH

Authorized Service Rated 4.7 out of 5 stars based on 15 customer reviews

Map of Xenia, OH

Judy




Review of Authorized Service

Great. No complaints.


Map of Xenia, OH

David




Review of Authorized Service


Map of Xenia, OH

HE was rude and he slammed my refridgerator into the wall he also opened the freezer and slammed it closed




Review of Authorized Service

I hope I never have to call about repairs again if I do and you send the same lazy guy I will call the BBB he needs to be retrained on how to treat people


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin at the office to talk further about your experience. 937-252-3200.


Map of Xenia, OH

Great Job




Review of Authorized Service

Kevin was on time, did a fine job in fixing the problem, cleaned up after the repair ask if I understood the fix and presented me the bill. Kevin was friendly ;,we shared mutual stories, and all in we had a great experience.


Map of Xenia, OH

Great service




Review of Authorized Service

Repaired dishwasher quickly.


Map of Xenia, OH

Service




Review of Authorized Service

Great service and in and out within a timely manner.


Map of Xenia, OH

Carole




Review of Authorized Service

Steve was great. Was able to know just what he had to do to solve my problem. Went above and beyond to help me.


Map of Xenia, OH

Kevin's service is fantastic, he should receive a raise after dealing with me and my fridge. Always very polite and very professional.




Review of Authorized Service

My experience with this company and Kevin has been fantastic. Kevin should be given a raise for putting up with me and my fridge. He has been a fantastic repair man and very professional and understanding. Knows his stuff.


Map of Xenia, OH

Considerate; recommended alternative to save cost




Review of Authorized Service

Courteous associate


Map of Xenia, OH

Denver




Review of Authorized Service

Very professional, left the kitchen very clean. A job well done!!


Extremely quick service. Everything is working perfect!




Review of Authorized Service

I purchased a new Refrigerator and ice maker. However, the ice maker was not working. I called Samsung and was referred to a service tech. The appointment was set up immediately. Steve called to say he was on his way. Upon arriving, within 15 minutes, problem was solved and he was on his way. Everything is working perfect.


Awesome Service




Review of Authorized Service

Kevin is very professional, and goes out of his way to make sure you are comfortable with the work he is doing. Shows you the problem before fixing it, so you know what is going to happen or what parts may need to be replaced. Knows his stuff.


Excellent service, very knowledgeable




Review of Authorized Service

Kevin knows his stuff, very friendly and knowledgeable. I will always call for Kevin if I need service again.


Considerate




Review of Authorized Service

Kevin was great about accommodating my time restraints.


Ice Maker and cooktop issues




Review of Authorized Service

Great job! Technician explained everything and was prompt. Also gave me hints about better dishwasher performance.


Kevin M.

Kevin M.

REFRIGERATOR GE PSB48YSXASS Unit is a built in unit calling AHS Anita-106alom

Near Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF18HFENBSR/AA "Installed new defrost thermostat, heater, main control, and evaporator cover. Unit checks ok."

Near N West St, Xenia, OH 45385
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW2 Replaced suspension rods. Checks ok

Near Hospitality Dr, Xenia, OH 45385
Tim  R.

Tim R.

DRYER MAYTAG MEDC465HW0 Replaced shorted heating element. Checks ok

Near Hospitality Dr, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced door cable. Checks ok

Near Hospitality Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit needs repaired per ice maker bulletin; ordrng 1 DA82-02673A (IMK KIT) and 1 DA97-14474C (BUCKET)

Near Scottsgate Ct N, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR LG LFX25976ST/00 Called tech line need to replace gaskets for ice room called HBW-Todd- no deductible due to recall auth#382949718885; ordrng 2 ADX73571201 (GASKETS)s and 1 MDS62111103 (GASKET ICE ROOM DOOR)

Near Grand Portage Trail, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE FRIGIDAIRE GLMV169DBD "Found door and handle broken, customer wants door replaced, ordered new door.; ordrng 1 5304441374 (DOOR)"

Near Wyoming Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Adjusted the EVAP fan & cust going to thing about getting control brds

Near Mt Vernon Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER WHIRLPOOL DU1055XTVS2 "Collected Deductible 100Found unit leaking, found tub seal worn, not seating properly, console and latch not allowing door to close properly. Needs console, latch, and tub seal. Located in the kitchen, manufactured 2009; rqstng P&A on 1 8193882 (LATCH) and 1 W10542314 (TUB GASKET) and 1 WP8524471 (LATCH) and 1 WPW10459139 (CONSOLE)"

Near E Church St, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER WHIRLPOOL KDFE104DSS2 "Installed new control, unit will not power on, ordered user interface.; rqstng P&A on 1 WPW10537336 (USER INTERFACE )"

Near Meadowlane Pl, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed new control properly, unit is working correctly."

Near Homestead Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WT7200CW "Found washplate teeth stripped, installed new washplate."

Near Sherwood Ct, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WT7200CW "Found washplate teeth stripped, installed new washplate."

Near Sherwood Ct, Xenia, OH 45385
Brad A.

Brad A.

DRYER WHIRLPOOL WED4815EW1 "Found element open, ordered element.; ordrng 1 279838 (ELEMENT )"

Near Greenlake Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF4287HARS/XAA "Installed main board, unit will not power up, ordered new main board.; ordrng 1 DA92-00233D(PW) (MAIN BOARD)"

Near Old Winchester Trail, Xenia, OH 45385
Brad A.

Brad A.

DRYER LG DLE2301W "Found dryer vent completely blocked, dryer is working properly, informed customer to have vent cleaned out."

Near Old Springfield Pike, Xenia, OH 45385
Brad A.

Brad A.

DRYER WHIRLPOOL WED4815EW1 "Found element open, ordered element.; ordrng 1 279838 (ELEMENT )"

Near Greenlake Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR/TOP GENERAL ELECTRIC GTS21FGKDWW "Found unit not going into defrost, ordered defrost control, harness, and heater.; ordrng 1 UNKNOWN (DEFROST HEATER) and 1 WR09X28646 (DEFROST CONTROL) and 1 WR55X27420 (DEFROST HARNESS)"

Near Richland Rd, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JVM2052DN2BB "Found turntable motor not turning , ordered motor and control. Collected deductible.; rqstng P&A on 1 WB26X10226 (TURNTABLE MOTOR) and 1 WB27X11048 (CONTROL)"

Near N Red Robin Dr, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LGHS2665KF1 Checked unit over found that the new door gasket wouldn’t fit into the old door due to worn door Chanel. Unit needs new door. Door NLA

Near Indian Wells Trail, Xenia, OH 45385
Tim  R.

Tim R.

WASHER LG WT7200CW Replaced coupler. Checks ok. Showed customer it was agitating.

Near Sherwood Ct, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Checked unit over door seal needed adjusted. Adjusted door seal cleared food out of corner of the doors.

Near Kylemore Dr, Xenia, OH 45385
Tim  R.

Tim R.

WASHER WHIRLPOOL NTW4516FW1 "Checked unit over found that the unit was extremely loud. Needs new tub assembly. Not worth fixing due to cost. Unit is at a dog Kennel. ; rqstng P&A on 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W11255272 (gearcase), states that autho needed"

Near Lower Bellbrook Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR LG LMXC23796S/00 Installed new fan assy and checks ok; pckd up 1 AED72913942PW (FAN ASSY)

Near Valley Heights Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFBN1721TV Called tech line to install touch pad Robert was no help called back Michael said use suction cups and that did work with no scratches installed cont brds and checks ok

Near N King St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Put rev around the cabinet and the freezer liner possible air leakage causing frost around the door

Near S Detroit St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR LG LMXC23796S/00 Installed new fan assy and checks ok

Near Valley Heights Rd, Xenia, OH 45385
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFH21F4QTA Called tech line door seems to be sealing properly but getting ice at upper left side of door & liner Katie put a bead of sealant be hind the gasket ; used 1 5304469950 (RTV) from stock

Near Kansas Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFTR1814LW Unit needs new EVAP coil and compressor not economically to repair

Near Sugar Hill Ln, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed new icemaker ran through a cycle and text OK

Near N Monroe Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR LG LFX25976ST/00 IMk not cycling & filling properly; rqstng P&A on 1 5221JB2010G (WV) and 1 EBS61443355 (IMK)

Near Grand Portage Trail, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MFW9800TQ0 "Unit was leaking from drain line, found clamp not secured tight enough, tightened clamp, unit is working properly."

Near Promenade Ln, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WT7200CW "Found loose bolt on stator rubbing against the rotor, tightened bolt, unit checks ok."

Near Sherwood Ct, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE LGBD2435NB0A "Found water valve leaking, installed new water valve. Unit is working properly. Checks ok."

Near Glen Kegley Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER BOSCH SHV66A03UC/14 "Installed new control board, found motor not washing with proper voltage coming to it, needs motor assembly.; rqstng P&A on 1 UNKNOWN (MOTOR ASSEMBLY )"

Near Hook Rd, Xenia, OH 45385
Tim  R.

Tim R.

DRYER GE GTD45EASJ2WS Replaced idler pulley. Checks ok; pckd up 1 WE12X20395 (idler pulley)

Near Hospitality Dr, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LGHX2636TF7 Replaced dispenser. Checks ok; pckd up 1 5304512624 (DISPENSER )

Near Hospitality Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR GE TFX25JPCCWW "Located in the kitchen, manufactured 1999.Found FF door gasket not sealing properly, ordered new gasket.; rqstng P&A on 1 WR24X526 (GASKET)"

Near Commonwealth Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found no voltage going to compressor or fans, the display is distorted, needs main control and display. Ordered control and display module.; ordrng 1 DA64-03364A (DISPLAY BOARD) and 1 DA92-00233D (MAIN CONTROL BOARD)"

Near Old Winchester Trail, Xenia, OH 45385