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Local Reviews
for Xenia, OH

Authorized Service Rated 4.8 out of 5 stars based on 23 customer reviews

Map of Xenia, OH

Vicky




Review of Authorized Service

Our service tech was great!


Map of Xenia, OH

Excellent Service




Review of Authorized Service

Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!


Map of Xenia, OH

Expert advice, friendly service




Review of Authorized Service


Map of Xenia, OH

Great




Review of Authorized Service

He did great! And I'm glad he finally got out our microwave figured out!


Map of Xenia, OH

Beverly




Review of Authorized Service

Quick service good knowledge of product


Map of Xenia, OH

great service




Review of Authorized Service


Map of Xenia, OH

Quick repair




Review of Authorized Service

They ordered the piece I needed right away and scheduled me when they had tracking info on it so I could have it repaired ASAP.


Map of Xenia, OH

Everything went well!




Review of Authorized Service


Map of Xenia, OH

Judy




Review of Authorized Service

Great. No complaints.


Map of Xenia, OH

David




Review of Authorized Service


HE was rude and he slammed my refridgerator into the wall he also opened the freezer and slammed it closed




Review of Authorized Service

I hope I never have to call about repairs again if I do and you send the same lazy guy I will call the BBB he needs to be retrained on how to treat people


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin at the office to talk further about your experience. 937-252-3200.


Great Job




Review of Authorized Service

Kevin was on time, did a fine job in fixing the problem, cleaned up after the repair ask if I understood the fix and presented me the bill. Kevin was friendly ;,we shared mutual stories, and all in we had a great experience.


Great service




Review of Authorized Service

Repaired dishwasher quickly.


Service




Review of Authorized Service

Great service and in and out within a timely manner.


Carole




Review of Authorized Service

Steve was great. Was able to know just what he had to do to solve my problem. Went above and beyond to help me.


Kevin's service is fantastic, he should receive a raise after dealing with me and my fridge. Always very polite and very professional.




Review of Authorized Service

My experience with this company and Kevin has been fantastic. Kevin should be given a raise for putting up with me and my fridge. He has been a fantastic repair man and very professional and understanding. Knows his stuff.


Considerate; recommended alternative to save cost




Review of Authorized Service

Courteous associate


Denver




Review of Authorized Service

Very professional, left the kitchen very clean. A job well done!!


Extremely quick service. Everything is working perfect!




Review of Authorized Service

I purchased a new Refrigerator and ice maker. However, the ice maker was not working. I called Samsung and was referred to a service tech. The appointment was set up immediately. Steve called to say he was on his way. Upon arriving, within 15 minutes, problem was solved and he was on his way. Everything is working perfect.


Awesome Service




Review of Authorized Service

Kevin is very professional, and goes out of his way to make sure you are comfortable with the work he is doing. Shows you the problem before fixing it, so you know what is going to happen or what parts may need to be replaced. Knows his stuff.


Excellent service, very knowledgeable




Review of Authorized Service

Kevin knows his stuff, very friendly and knowledgeable. I will always call for Kevin if I need service again.


Considerate




Review of Authorized Service

Kevin was great about accommodating my time restraints.


Ice Maker and cooktop issues




Review of Authorized Service

Great job! Technician explained everything and was prompt. Also gave me hints about better dishwasher performance.


Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new auger, filter housing, and drain tube. Customer brought up display on door not working while I was there. Called Lowes to check if it would be covered after warranty has expired. Lowes authorized; ordrng 1 DA97-14793A (ASSEMBLY PBA DISPLAY)"

Near Country Club Dr, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JVM7195RF1SS "Installed new control panel and main board, unit checks ok."

Near Daffodil Ct, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Installed new dye drier and recharged unit has a good frost pattern ; used 1 5303918358 (DRIER FILTER) from stock

Near Lucas Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR BO GENERAL ELECTRIC GFE28HMHCSS Install new fan motor and checks OK

Near Haddon Ct, Xenia, OH 45385
Brad A.

Brad A.

OVEN GE PGS960BEL1TS "Installed igniter’s, unit is working properly."

Near E Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

RANGE FRIGIDAIRE FEFL79JCB "Installed new element, control, and overlay, unit checks ok."

Near Radar St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Unit has a sealed system leak not worth fixing

Near Lucas Dr, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Checked unit over found that water had leaked down into the ice bucket from previous issues. Cleared out frozen water and ice. Tested ice bucket unit dispensed crushed and cubed ice with no issues unit was not leaking water. Issue was with dispenser.

Near Dayton Xenia Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER KENMORE 796.29272 "Found unit making loud noise during spin, found rotor nut loose, rotor was out of place. Secured rotor back in place, tightened nut. Unit checks ok."

Near Stewart Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR BO GENERAL ELECTRIC GFE28HMHCSS FF EVAP fan is not running to circulate the air in the ff section; rqstng P&A on 1 WR60X29099 (refrigerator fresh f)

Near Haddon Ct, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF34H9950S4/AA "Found ice room frozen, called Techline, talked to Jessica, was told to install new auger, drain tube, and filter housing. Located in the kitchen. Manufactured 10/2014. Ordered auger, tube, and housing.; rqstng P&A on 1 DA97-12540G (AUGER) and 1 DA97-14608A (FILTER HOUSING) and 1 DA97-1988A (DRAIN TUBE), states that autho needed"

Near Country Club Dr, Xenia, OH 45385
Brad A.

Brad A.

RANGE FRIGIDAIRE FEFL79JCB Found unit not heating properly. Ordered new bake element in control. Unit located in the kitchen. Manufactured in 2008; rqstng P&A on 1 316413800 (bake element) and 1 316419704 (overlay) and 1 316462868 (clock/timer)

Near Radar St, Xenia, OH 45385
Brad A.

Brad A.

OVEN GE PGS960BEL1TS "Found part was defective, ordered new glowbar through Shari.; saved tckt"

Near E Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WM3670HWA "Installed new water valve, found mushroom valve clogged as well, unit checks ok."

Near Concord Way, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Adjusted IMk was Ted lined up all the way

Near Dayton Xenia Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MHW5100DW0 "Found tub spinning out of balance. Found bearing noise. Ordered tub and shocks. Located in the laundry room. Manufactured 10/2015; rqstng P&A on 4 W10312625 (shock-absr)s and 1 WPW10409997 (tub-outer), states that autho needed"

Near Sexton Dr, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE WHIRLPOOL WMH53520CS3 Found microswitch not closing properly. Installed new switch. Unit checks ok.; used 1 W10269458 (MICRO SWITCH) from stock

Near Stone Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GLWN2800D1WS "Installed new motor, unit is working properly."

Near Lowell Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed parts and cleaned drain and checks ok please send cust a receipt

Near Dayton Xenia Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WM3670HWA Found hot water valve not opening properly. Ordered new valve.; ordrng 1 5220FR2006H (HOT WATER VALVE)

Near Concord Way, Xenia, OH 45385
Brad A.

Brad A.

OVEN GE PGS960BEL1TS Found glowbar not working with proper voltage applied. Ordered new glowbar.; ordrng 1 WB28X28780 (igniter glowbar)

Near E Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JVM7195RF1SS "Found new control was defective, found user interface buttons not working properly. Ordered user interface and control.; rqstng P&A on 1 WB56X20629 (microwave main contr/PW) and 1 WB56X20713 (control panel asm)"

Near Daffodil Ct, Xenia, OH 45385
Brad A.

Brad A.

OVEN SAMSUNG NE59M6850SS/AA "Found connection to lock not seated properly. Connected lock, unit checks ok."

Near Walnut Ct, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GLWN2800D1WS "Found inverter board getting proper voltage, not supplying power to motor. Ordered motor/board. Located in the laundry room. Manufactured 12/2014; ordrng 1 WH20X10093 (washing machine moto)"

Near Lowell Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Ice maker leaking and needs drain cleaned and water filter changed for customer send cust receipt ; ordrng 1 EDR4RXD1 (water filter) and 1 WPW10300024 (icemaker)

Near Dayton Xenia Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Right door cracked with cam risor; rqstng P&A on 1 ???? (RIGHT FF DOOR), ordrng 1 WP12028505AP (ref dr closer cam)"

Near US-68, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80K5050US/AA Found wash motor locked up. Customer considering repair.

Near Hook Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WFW8540FW1 "Found water level sensor line kinked, not giving proper readings to control, causing f08 e3 error code. Adjusted hose, unit checks ok."

Near Reid Ave, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MB865DCEPR Found hot and cold water lines hooked in reverse. Hooked water lines up properly. Tested unit. Checks ok. Amount approved by Jessica at Rent a Center.

Near Omard Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER WHIRLPOOL GU2455XTSS3 Installed new heating element. Unit is working properly.

Near Hampton Pl, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JVM7195RF1SS Installed new switches and fan motor. Unit has shorted relay on control board. Ordered new control.; ordrng 1 WB56X20629 (microwave main contr)

Near Daffodil Ct, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER WHIRLPOOL GU2455XTSS3 "Deductible 100 collected .Found heating element open, ordered new element. ; rqstng P&A on 1 W10518394 (heater)"

Near Hampton Pl, Xenia, OH 45385
Brad A.

Brad A.

DRYER AMANA NED4655EW1 "Found heating element open, installed new element. Unit checks ok. Approved by Rhonda at Rent a center.; used 1 279838 (ELEMENT) from stock"

Near Greenlake Dr, Xenia, OH 45385
Brad A.

Brad A.

DOUBLE WALL OVEN MAYTAG CWE5800ACB Installed new bake element. Unit checks ok.

Near Kingsway Dr, Xenia, OH 45385
Brad A.

Brad A.

RANGE FRIGIDAIRE LFEF3054TDG "Found bake element open, found control not sending proper voltage to element. Installed new control and element. Unit checks ok."

Near Amsterdam Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER SAMSUNG WA456DRHDWR/AA "Found wire off of drain pump. Repaired wire, unit checks ok."

Near Ford Rd, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDT710PAHW "Unit would not power on, Found customers outlet not working properly.Informed customer to have electrician check their wiring. Plugged the unit into another outlet. Unit is working properly."

Near Eleazer Rd, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JVM7195RF1SS "Found fan shorted, buzzing when door is closed. Found two switches open. Ordered switches and fan motor.; ordrng 1 WB24X829 (switch,door sense) and 1 WB24X830 (sw-monitor) and 1 WB26X10262 (motor)"

Near Daffodil Ct, Xenia, OH 45385
Brad A.

Brad A.

RANGE WHIRLPOOL WFE505W0HS0 Installed new Control. Unit checks OK.

Near Crase Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WFW8540FW1 "Found unit not able to read water level. Found water level sensor connector loose, not making good contact. Connected wire properly. Unit checks ok."

Near Harris Ln, Xenia, OH 45385