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Local Reviews
for Xenia, OH

Authorized Service Rated 4.9 out of 5 stars based on 47 customer reviews

Map of Xenia, OH

Fantastic Service




Review of Authorized Service

Tim was efficient, friendly and focused. He answered my questions thoroughly.


Map of Xenia, OH

Kenneth




Review of Authorized Service

Very professional service.


Map of Xenia, OH

Great Service




Review of Authorized Service

Brad is courteous, very competent, and willing to take time to answer questions. Appreciate his professionalism. Will use again.


Map of Xenia, OH

Excellent!




Review of Authorized Service


Map of Xenia, OH

Great job




Review of Authorized Service


Map of Xenia, OH

Quick fast service!




Review of Authorized Service

This company was great. Called and they came the next day to fix my washer. Very good communication as well.


Map of Xenia, OH

Dishwasher Repair




Review of Authorized Service

Great service. Repair man was very nice, considerate, and knew his business. Was very helpful in explaining what he was doing and why. The cost was inordinately high, but compared to buying a new one was acceptable.


Map of Xenia, OH

Joel




Review of Authorized Service

Good service, friendly, clean and efficient


Map of Xenia, OH

Kevin




Review of Authorized Service

service was performed well....ice maker now working properly


Map of Xenia, OH

Great Service




Review of Authorized Service

Tim was fast, efficient, respectful and Friendly!


Joe




Review of Authorized Service

The service technician was prompt and on time, very knowledgeable and helpful. He fixed my microwave and it works just fine. I wish to thank him and authorize service for their quick response.


Great service




Review of Authorized Service


Replace Icemaker on Bosch Refrigerator




Review of Authorized Service

On time, pleasant, and capable repairperson


He was good




Review of Authorized Service


Refrigerator repair




Review of Authorized Service

He did a good job.


Great service




Review of Authorized Service

Amazing customer service!


Awesome Service!!!




Review of Authorized Service

We had a dishwasher that had a broken part. The repair man called me first and then showed up on time and fixed the problem within 20 to 30 minutes. He did an awesome job and was very kind and courteous. I would highly recommend using this company again!!


Best experience thus far




Review of Authorized Service

Not only is it a crazy time with uncertainty with the economic crisis in the pandemic of Corona Palma then my four frigerator has been giving me problems and since 2017 pretty much since we bought it we've had the repairman out here six times and this time he decided to change the most expensive parts. This was the best experience I've ever had this guy was awesome on time super friendly and change demon the extra part on my ice maker with the parts he had on his van. It's Times Like These that Americans need to pull together and I appreciate the service I received from authorized service even though my refrigerator has been a pain in my butt this was a great experience thank you I'll throw a service inand thank you Kevin you were a pleasure.


Great service




Review of Authorized Service


Great service




Review of Authorized Service

On time, polite, clean and efficient


Excellent service




Review of Authorized Service


My refrigerator systems go!




Review of Authorized Service

Great think ahead derive and customer education.


Efficient and professional




Review of Authorized Service

Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!


good service timely service




Review of Authorized Service

Serviceman very professional


Vicky




Review of Authorized Service

Our service tech was great!


Excellent Service




Review of Authorized Service

Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!


Expert advice, friendly service




Review of Authorized Service


Great




Review of Authorized Service

He did great! And I'm glad he finally got out our microwave figured out!


Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Defrost drain is plugged up cleared out & checks ok

Near N King St, Xenia, OH 45385
Brad A.

Brad A.

RANGE SAMSUNG NE59N6630SS/AA "Found display distorted, ordered new display.; ordrng 1 dg07-01005a (DISPLAY)"

Near W 2nd St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF18HFENBSR/US Called tech line -Peter-helped put into longer defrost cycle & cleared drain with trombone cleaner

Near Old Springfield Pike, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Installed new door, unit is working properly."

Near Green Acres Dr, Xenia, OH 45385
Brad A.

Brad A.

OVEN WHIRLPOOL WFE320M0ES2 "Installed new fuse and control, unit is working properly."

Near Gayhart Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found door gasket not sealing properly, ordered new gasket.; ordrng 1 W10830274 (gasket-fip)"

Near Green Acres Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Found ff evaporator cover not seating properly, bent bottom 2 rows of evaporator fins in, replaced cover. Unit checks ok."

Near Hampton Pl, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE GFE29HSDCSS Unit has a refrigerant leak cust to get a new unit

Near Wynstone Ct, Xenia, OH 45385
Kevin M.

Kevin M.

RESIDENTIAL REFR WHIRLPOOL MFF2258FEZ01 Both ff door gaskets are tore; ordrng 2 W10830283 (gasket-fip)s

Near Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER KENMORE 796.61553.610 "Called talked to Rhonda, she authorized the repair. Ordered element.; ordrng 1 5301EL1001H (ELEMENT)"

Near S Monroe St, Xenia, OH 45385
Brad A.

Brad A.

DRYER GE GTDP490ED2WS "Customer claims unit is thumping, could not recreate noise. Unit checks ok."

Near Meadowlane Pl, Xenia, OH 45385
Brad A.

Brad A.

OVEN FRIGIDAIRE LFEF3054TFG "Installed new door glass, unit checks ok."

Near Wolford Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER KENMORE 796.61553.610 "Found heating element open, created estimate, Rhonda was not available to approve the estimate, will call tomorrow.; schdld next appmnt for 9/17 THU !"

Near S Monroe St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Unit needs repaired per icemaker bulletin & took pictures; used 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (ICE MAKER) from stock"

Near Britannia Ct, Xenia, OH 45385
Brad A.

Brad A.

OVEN WHIRLPOOL WFG550S0HZ1 "Found control not responding properly on bake cycle, dsi board not sending voltage to bake igniter. Ordered control and dsi board. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec)"

Near Highlander Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GENERAL ELECTRIC GSH25KGRECC "Unit not defrosting properly needs new main brd and def heater; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (BRD)"

Near Glen Kegley Dr, Xenia, OH 45385
Brad A.

Brad A.

OVEN WHIRLPOOL WFE320M0ES2 "Found control not sending proper voltage to bake or broil elements, found thermal fuse open, needs thermal fuse and control. Located in the kitchen, manufactured 6/2019.; rqstng P&A on 1 W11122560 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"

Near Gayhart Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Installed new timer, temperature control, thermostat, and heater, unit checks ok."

Near Silvers Dr, Xenia, OH 45385
Brad A.

Brad A.

OVEN FRIGIDAIRE LFEF3054TFG "Found door glass broke while baking, ordered outside glass of door. ; ordrng 1 316452758 (DOOR GLASS)"

Near Wolford Rd, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Found touch panel on door not responding, giving an f2 e1 error code. Needs new door. Ordered door with touch panel. Located in the kitchen, manufactured 3/2018.; rqstng P&A on 1 W11196131 (door/mw)"

Near Green Acres Dr, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER GE GDT580SMF6ES Checked unit over found that the unit wasn’t draining the water properly. Cleared drain pump and unit drained fine. If it acts up again will need new drain pump. Quoted her for pump.

Near Trafalgar Pl, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Installed new water tank, unit checks ok."

Near Hampton Pl, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611LW good frost pattern started making ice adjusted the fan motor and checks ok please aim customer a receipt

Near Crowden Ct, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GTUP270EM5WW "Installed gearcase, inner basket, and outer tub. Unit checks ok."

Near Crowden Ct, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE OVEN WHIRLPOOL KMHC319EWH2 "Found unit keeps blowing fuse and tripping the breaker, ordered door switches and microcomputer. Located in the kitchen, manufactured 10/2016.; rqstng P&A on 1 W10138793 (fuse) and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 W11413135 (MICRO COMPUTER) and 1 WP8206419 (interlock)"

Near Hilltop Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS261MDWP/XAA Cont brd not communicating properly brd is NLA

Near Omalee Dr, Xenia, OH 45385
Brad A.

Brad A.

DRYER SAMSUNG ELECTRON DV48H7400EW/A2 "Installed motor and main control, unit checks ok."

Near Gayhart Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FFBD2406NS7B "Found spray arm broken and melted on element, installed new spray arm. Unit checks ok."

Near Sherwood Ct, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Found unit not defrosting properly, ordered heater, thermostat, and timer.; ordrng 1 241537103 (control-temperatur) and 1 241705102(PW) (TIMER) and 1 242044020 (heater-defrost) and 1 5303918634 (thermostat kit)"

Near Silvers Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER ELECTROLUX EIDW6305GS1A "Found top rack not adjusting properly, middle spray arm does not seat properly in tubing assembly when pushed back into tub, ordered tubing assembly, spray arm, rack adjusting parts. Located in the kitchen, manufactured 2011.; rqstng P&A on 1 154508201 (spray arm) and 1 154515602 (tubing assembly) and 1 154613402 (clip) and 1 154630201 (spring) and 1 154630301 (housing) and 1 154655101 (actuator pad) and 1 154655201 (clamp) and 1 154673601 (plate assembly) and 1 154673701 (plate assembly)"

Near S Ballard Rd, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Found evaporator drain hole frozen up, thawed ice and got drain to function properly, unit checks ok."

Near US-68, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG298HDRS/XAA "Installed icemaker, unit checks ok."

Near Heatherwood Trail, Xenia, OH 45385
Tim  R.

Tim R.

RANGE- HOOD KITCHEN AID n/a Checked unit over found that the light switch was shorted out unit needs new light switch. Model and serial are missing. Took multiple pictures of the unit. Needs new light switch assembly. No part number available. Unit is 10 to 12 years old in the kitchen; rqstng P&A on 1 #### (LIGHT SWITCH)

Near Governors Club Dr, Xenia, OH 45385
Tim  R.

Tim R.

DRYER MAYTAG MEDB855DC3 Adjusted door.

Near Kingman Dr, Xenia, OH 45385
Tim  R.

Tim R.

WASHER SAMSUNG WA45H7000AW/A2 Checked unit over found that the unit wasn’t cleaning. Found that the unit wasn’t filling with water. Reset control and tested. Unit now filling with water. Agitating and drain well. Checks ok

Near Sunnymeade Rd, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER GE ZBD6920P10SS Replaced water valve because customer thought it was leaking. Actual leak was from the 90 degree elbow from house. Installed new valve DID NOT CONNECT WATER. TOLD CUSTOMER ELBOW NEEDED REPLACED AND UNIT CANT BE USED TILL THAT HAPPENS. INLEFT WATER OFF.

Near Huntland Ct N, Xenia, OH 45385
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5100HC0 Needs control and user interface again.; ordrng 1 W11413406(PW) (USER INTERFACE ) and 1 W11419053(PW) (CONTROL)

Near W 2nd St, Xenia, OH 45385
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE FFMV1645TD "Replaced both door switch due to breaker. Flipping on and off. Checks ok.; used 1 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"

Near Van Eaton Rd, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced touchpad. Checks ok. Due to control not working or responding

Near Van Eaton Rd, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Found water tank leaking again, ordered water tank.; ordrng 1 Da97-07150a(PW) (TANK)"

Near Hampton Pl, Xenia, OH 45385