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Local Reviews
for Xenia, OH

Authorized Service Rated 4.8 out of 5 stars based on 49 customer reviews

Map of Xenia, OH

Great service and awesome price




Review of Authorized Service

Very please with the responsiveness and courtesy of the appliance service tech.


Map of Xenia, OH

Great service




Review of Authorized Service

Everything was fine


Map of Xenia, OH

Fantastic Service




Review of Authorized Service

Tim was efficient, friendly and focused. He answered my questions thoroughly.


Map of Xenia, OH

Kenneth




Review of Authorized Service

Very professional service.


Map of Xenia, OH

Great Service




Review of Authorized Service

Brad is courteous, very competent, and willing to take time to answer questions. Appreciate his professionalism. Will use again.


Map of Xenia, OH

Excellent!




Review of Authorized Service


Map of Xenia, OH

Great job




Review of Authorized Service


Map of Xenia, OH

Quick fast service!




Review of Authorized Service

This company was great. Called and they came the next day to fix my washer. Very good communication as well.


Map of Xenia, OH

Dishwasher Repair




Review of Authorized Service

Great service. Repair man was very nice, considerate, and knew his business. Was very helpful in explaining what he was doing and why. The cost was inordinately high, but compared to buying a new one was acceptable.


Map of Xenia, OH

Joel




Review of Authorized Service

Good service, friendly, clean and efficient


Kevin




Review of Authorized Service

service was performed well....ice maker now working properly


Great Service




Review of Authorized Service

Tim was fast, efficient, respectful and Friendly!


Joe




Review of Authorized Service

The service technician was prompt and on time, very knowledgeable and helpful. He fixed my microwave and it works just fine. I wish to thank him and authorize service for their quick response.


Great service




Review of Authorized Service


Replace Icemaker on Bosch Refrigerator




Review of Authorized Service

On time, pleasant, and capable repairperson


He was good




Review of Authorized Service


Refrigerator repair




Review of Authorized Service

He did a good job.


Great service




Review of Authorized Service

Amazing customer service!


Awesome Service!!!




Review of Authorized Service

We had a dishwasher that had a broken part. The repair man called me first and then showed up on time and fixed the problem within 20 to 30 minutes. He did an awesome job and was very kind and courteous. I would highly recommend using this company again!!


Best experience thus far




Review of Authorized Service

Not only is it a crazy time with uncertainty with the economic crisis in the pandemic of Corona Palma then my four frigerator has been giving me problems and since 2017 pretty much since we bought it we've had the repairman out here six times and this time he decided to change the most expensive parts. This was the best experience I've ever had this guy was awesome on time super friendly and change demon the extra part on my ice maker with the parts he had on his van. It's Times Like These that Americans need to pull together and I appreciate the service I received from authorized service even though my refrigerator has been a pain in my butt this was a great experience thank you I'll throw a service inand thank you Kevin you were a pleasure.


Great service




Review of Authorized Service


Great service




Review of Authorized Service

On time, polite, clean and efficient


Excellent service




Review of Authorized Service


My refrigerator systems go!




Review of Authorized Service

Great think ahead derive and customer education.


Efficient and professional




Review of Authorized Service

Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!


good service timely service




Review of Authorized Service

Serviceman very professional


Vicky




Review of Authorized Service

Our service tech was great!


Excellent Service




Review of Authorized Service

Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!


Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Door handle was loose tightened screw & set screw and checks ok

Near Race St, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL W10607427C "100 deductible collectedFound outlet not putting out any voltage to unit. Unit works properly, customer is contacting HBW to ask for an electrician to come to repair the line."

Near Spring Meadows Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8500DC0 "Found control not responding properly, found gearcase making noise and washplate stripped. Ordered gearcase, washplate, and control. Located in the laundry room, manufactured 2016.; rqstng P&A on 1 W10811956 (Gearcase) and 1 W10752283 (Washplate) and 1 W10812418 (Control)"

Near Kinsey Rd, Xenia, OH 45385
Kevin M.

Kevin M.

RESIDENTIAL REFR WHIRLPOOL MFF2258FEZ01 Installed new door gasket and checks ok

Near Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GTW750CSL1WS "Installed new control and washplate, unit checks ok."

Near Shannon Ln, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER GE GSD3360K00SS "Found armature needs replaced also, ordered armature.; ordrng 1 Wd1x1316 (Armature)"

Near Jenny Marie Dr, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Talked with whirlpool and they suggested replacing the door and gasket due to return lines freezing.; rqstng P&A on 1 #### (DOOR GASKET) and 1 ##### (FREEZER DOOR) and 1 ##### (HEATER), states that autho needed"

Near US-68, Xenia, OH 45385
Brad A.

Brad A.

RESIDENTIAL REFR WHIRLPOOL MFF2258FEZ01 "Installed door gasket, Kevin had other gasket on his van, he will finish the repair."

Near Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER WHIRLPOOL WED49STBW1 "Found roller making squealing noise, installed new roller, unit checks ok.; used 1 W10314173 (ROLLER KIT) from stock"

Near US-68, Xenia, OH 45385
Tim  R.

Tim R.

OVEN KENMORE 790.9612241 Replaced oven sensor. Checks ok

Near Kansas Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER - BUI GENERAL ELECTRIC GSD2100V65WW "Installed new spray arm, unit checks ok."

Near Shepherd Rd, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER ELECTROLUX EIDW6305GS1A "Upper rack still not adjusting properly, upper spray arm will not stay connected. Ordered spray arm, tubing, and rack adjusters. Located in the kitchen, manufactured 2011.; rqstng P&A on 1 154515602 (tubing assembly) and 2 154630101 (plate)s and 2 154630201(PW) (spring)s and 1 154649502 (spray arm,assy upper) and 1 154650102(PW) (pin) and 2 154655201(PW) (clamp)s, states that autho needed"

Near S Ballard Rd, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER - BUI GENERAL ELECTRIC GSD2100V65WW "Found spray arm not staying in place, ordered spray arm.; ordrng 1 WD22X10055 (spray arm weld)"

Near Shepherd Rd, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR GE PFE28KMKFES "Found water overflowing icemaker, ordered icemaker and water valve assembly. Located in the kitchen, manufactured 5/2017.; rqstng P&A on 1 WR30X28682 (icemaker) and 1 WR57X27527 (valve double im asm), states that autho needed"

Near E Spring Valley Paintersville Rd, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR1814QS0 Replaced cooling fan and install the handles. Check OK

Near E Market St, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cleared frozen return and adjusted door seal. Checks OK

Near US-68, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER GE GSD3360K00SS "Deductible collectedFound solenoid not working properly, ordered solenoid.; ordrng 1 WD21X10268 (bracket & solenoid)"

Near Jenny Marie Dr, Xenia, OH 45385
Brad A.

Brad A.

RANGE - GAS BOSCH HGIP054UC/08 "Found telescopic rack will not extend properly. Don’t know if they will cover the cost of the rack. Located in the kitchen, manufactured 8/2018.; rqstng P&A on 1 HEZTR301 (RACK)"

Near Abbey Park Pl, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF18HFENBSG/US "Found ff evaporator drain frozen and leaking into bottom of ff section, cleared ice away from the drain. Unit is working properly."

Near Hedges Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER SAMSUNG WA52M7750AV/A4 "Customer claims it was making noise in spin cycle, put unit through diagnostic test, took spin speed to 950 rpm. Unit is working properly. All operations test ok."

Near Vimla Way, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GTW750CSL1WS "Found gearcase making clanking noise, found washplate stripped. Ordered gearcase and washplate. Located in the laundry room, manufactured 10/2018; rqstng P&A on 1 WH38X27333 (platform trans asm k) and 1 WH43X30198 (WASHPLATE)"

Near Shannon Ln, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER GE GDT580SMF6ES Replaced drain pump. Checks ok

Near Trafalgar Pl, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAEBC/AA Installed new icemaker and fill tube

Near N Columbus St, Xenia, OH 45385
Brad A.

Brad A.

OVEN KITCHENAID KODE500ESS01 "Found unit giving F1E0 error code, unit is not communicating between control and user interface. Ordered control and user interface. Located in the kitchen, manufactured 6/2016.; rqstng P&A on 1 W10588725 (console) and 1 W11179310 (cntrl-elec)"

Near Outerview Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5100HC0 "Tried to get into diagnostic mode again, did not work, called Techline, they suggested this time to download an app to connect to the unit. After downloading the app, connect to the unit and call Techline again. Whirlpool.com Ssid number scan behind door Page 2 use and care manual; saved tckt"

Near W 2nd St, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WM3270CW "Found drain pump not turning properly, installed new drain pump. Unit is working properly.; used 1 4681EA2001T (DRAIN PUMP) from stock"

Near Homestead Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAEBC/AA Fill tube is frozen up heater in tube is shorted and Ice maker not advancing properly ; ordrng 1 DA47-00192EPW (FILL TUBE ) and 1 DA97-07603B (ICE MAKER)

Near N Columbus St, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5100HC0 "Installed control and user interface, unit will not respond. Called Techline, talked to Bryan, they want me to go back and try one more time to get it into diagnostics and retrieve the model and serial number stored in it.Reset Try to get back into diagnostic model option system information Model and serial File number-7729170948; saved tckt"

Near W 2nd St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR BOSCH B21CL81SNS Installed new icemaker and water valve

Near Abbey Park Pl, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814QS0 Cust is getting part from Frigidaire EVAP fan motor is locked up

Near E Market St, Xenia, OH 45385
Brad A.

Brad A.

RANGE WHIRLPOOL WMH53521HZ0 "Installed new control and interlock switches, unit is working properly."

Near Delta Ave, Xenia, OH 45385
Brad A.

Brad A.

RANGE SAMSUNG NE595R0ABSR/AA "Customer claims unit keeps giving SE error code, that code indicates a miscommunication between the touch pad and the main control. When I tested the unit, it worked properly. I called the landlord, but he did not answer. I left a message for him to call me to discuss the unit. Landlord returned call, he wants to see if the unit stays working right now."

Near Bowman Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5100HC0 "Installed the gearcase and drive pulley, unit is still squeaking. Called Techline, talked to Bryan, they suggested replacing the belt and motor. Ordered belt and the motor.File number-7729160450; ordrng 1 W10808317 (belt) and 1 W11026785 (motor-drve)"

Near Commonwealth Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE GFE26GSKISS Adjusted the freezer drawer and closing better

Near Dakota Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER GE GDT695SSJSS "Found left side door spring not attached to the door properly, allowing door to fall down when opened. Put door spring back on door how it should be. Unit checks ok."

Near Stone Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER GE GTD45EASJ1WS "Installed new timer and knob, unit is working properly."

Near June Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL GI7FVCXWQ01 Unit was turned off reset unit and turned cooling back on unit started running please mail customer a receipt

Near W 2nd St, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new door gasket, unit checks ok."

Near Green Acres Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR LG LFC2477OST/01 Installed new icemaker and checked OK please send customer a receipt

Near Country Club Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE GFE26GSKISS Installed new rails and gasket and checks OK

Near Dakota Dr, Xenia, OH 45385