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Local Reviews
for Xenia, OH

Authorized Service Rated 4.9 out of 5 stars based on 54 customer reviews

Map of Xenia, OH

Icemaker issues.




Review of Authorized Service

Quickly provided the needed repairs, and the ice maker seems to be working fine.


Map of Xenia, OH

Katy




Review of Authorized Service


Map of Xenia, OH

Great Service




Review of Authorized Service

Kevin was friendly, courteous, and helpful. He diagnosed and repaired our icemaker quickly and efficiently.


Map of Xenia, OH

Great service




Review of Authorized Service

Great service


Map of Xenia, OH

Kathey




Review of Authorized Service

Very professional and pleasant


Map of Xenia, OH

Great service and awesome price




Review of Authorized Service

Very please with the responsiveness and courtesy of the appliance service tech.


Map of Xenia, OH

Great service




Review of Authorized Service

Everything was fine


Map of Xenia, OH

Fantastic Service




Review of Authorized Service

Tim was efficient, friendly and focused. He answered my questions thoroughly.


Map of Xenia, OH

Kenneth




Review of Authorized Service

Very professional service.


Map of Xenia, OH

Great Service




Review of Authorized Service

Brad is courteous, very competent, and willing to take time to answer questions. Appreciate his professionalism. Will use again.


Excellent!




Review of Authorized Service


Great job




Review of Authorized Service


Quick fast service!




Review of Authorized Service

This company was great. Called and they came the next day to fix my washer. Very good communication as well.


Dishwasher Repair




Review of Authorized Service

Great service. Repair man was very nice, considerate, and knew his business. Was very helpful in explaining what he was doing and why. The cost was inordinately high, but compared to buying a new one was acceptable.


Joel




Review of Authorized Service

Good service, friendly, clean and efficient


Kevin




Review of Authorized Service

service was performed well....ice maker now working properly


Great Service




Review of Authorized Service

Tim was fast, efficient, respectful and Friendly!


Joe




Review of Authorized Service

The service technician was prompt and on time, very knowledgeable and helpful. He fixed my microwave and it works just fine. I wish to thank him and authorize service for their quick response.


Great service




Review of Authorized Service


Replace Icemaker on Bosch Refrigerator




Review of Authorized Service

On time, pleasant, and capable repairperson


He was good




Review of Authorized Service


Refrigerator repair




Review of Authorized Service

He did a good job.


Great service




Review of Authorized Service

Amazing customer service!


Awesome Service!!!




Review of Authorized Service

We had a dishwasher that had a broken part. The repair man called me first and then showed up on time and fixed the problem within 20 to 30 minutes. He did an awesome job and was very kind and courteous. I would highly recommend using this company again!!


Best experience thus far




Review of Authorized Service

Not only is it a crazy time with uncertainty with the economic crisis in the pandemic of Corona Palma then my four frigerator has been giving me problems and since 2017 pretty much since we bought it we've had the repairman out here six times and this time he decided to change the most expensive parts. This was the best experience I've ever had this guy was awesome on time super friendly and change demon the extra part on my ice maker with the parts he had on his van. It's Times Like These that Americans need to pull together and I appreciate the service I received from authorized service even though my refrigerator has been a pain in my butt this was a great experience thank you I'll throw a service inand thank you Kevin you were a pleasure.


Great service




Review of Authorized Service


Great service




Review of Authorized Service

On time, polite, clean and efficient


Excellent service




Review of Authorized Service


Tim  R.

Tim R.

WASHER MAYTAG MVWC465HW2 "Needs new transmission and wash plate. ; ordrng 1 W11454372 (Gearcase), rqstng P&A on 1 W10919191 (Washplate)"

Near Virginia Dr, Xenia, OH 45385
Tim  R.

Tim R.

DRYER AMANA NED4655EW1 Unit not heating. Customer said unit takes three or four cycles to dry the clothes. Replaced thermal fuse cleared out debris in housing. Instructed customer to get their vents cleaned or this will happen again. Checks OK; used 1 3392519 (Fuse) from stock

Near Drake Dr, Xenia, OH 45385
Tim  R.

Tim R.

WASHER GE GTW680BSJ5WS Checked unit over and found that multiple buttons on the display would not work. Replace control and display. Checks OK

Near Purcell Ave, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KDTE334GBS0 Fixed connection on junction. Checks ok

Near Concord Way, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS261MDWP/XAA Def drain is plugged up

Near Dragonwyck Ct, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GTW485ASJ0WS "Installed agitator base and auger, unit checks ok."

Near Stevenson Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker was locked up replaced ice maker and checks ok ; ordrng 1 Da97-15217d (Icemaker)

Near Scottsgate Ct N, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2311LBSA Installed new DISP cover and checks ok

Near Spring Valley-Alpha Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley seized and heating element open, installed new element and pulley. Unit checks ok.; used 1 Dc97-14486a (Element), and 1 Dc93-00634a (Pulley) from stock"

Near Wolford Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MHW5500FW0 "Customer claims unit not spinning clothes out properly, tested unit, all operations test ok."

Near April Ln, Xenia, OH 45385
Brad A.

Brad A.

COOKTOP JENN-AIR JEC8430ADS "Deductible 100 collected--Unit is tripping breaker when breaker is turned on, took top off unit, turned breaker on and there was a loud pop and fireball coming from middle of unit, could not determine the source of the wiring issue, will need the main harness, left and right switch harness, infinite switches, and dual element. Located in the kitchen, manufactured 2006.; rqstng P&A on 1 W10823692 (Dual element) and 1 74007837 (Main wire harness) and 1 12002121 (Infinite switch) and 1 74007841 (Infinite switch) and 1 74010999 (Harness switch right) and 1 74010995 (Harness switch left)"

Near Claiborne Ct, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAEWW/AA Icemaker not advancing through a cycle replaced icemaker ; used 1 DA97-07603B (Icemaker) from stock

Near Barrington Village Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ran thru diagnostics everything checked ok but brd is not communicating all the time - intermittently ordering new brd; ordrng 1 W11089236 (Cont brds) and 1 W11130216 (Cont brds)

Near Summerwood Ct, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE GTW485ASJ0WS "Found agitator stripped, making loud grinding noise, ordered agitator base and auger.; ordrng 1 WH43X31239 (Agitator base) and 1 WH43X31240 (Auger)"

Near Stevenson Rd, Xenia, OH 45385
Tim  R.

Tim R.

WASHER FRIGIDAIRE WFW8540FW1 Unit has broken bolt in the tub for rotor. Needs new tub. No repair.

Near Wyoming Dr, Xenia, OH 45385
Tim  R.

Tim R.

RANGE FRIGIDAIRE FCS3B8WHCD Needs new main control due to not sending power to bake element. No repair due to cost.

Near Peterson Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE PSC25NSTASS Sealed system leak plus wiring back is all messed up just collecting service call robbin is running cc payment

Near Bedford Ave, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Fill tube is froze up replaced fill tube; used 1 241920106 (Tube) from stock

Near Omalee Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRSF505ESS01 Called Lowes -Jansen-unit has a refrigerant leak nonrepairable

Near Cemetery Rd, Xenia, OH 45385
Tim  R.

Tim R.

DRYER SAMSUNG DV40J3000EW/A2 Replaced heater. Checks ok; used 1 DE486A () from stock

Near Cornwall Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE GSE25HGHBHWW Installed new cond fan and checks ok

Near Pennsylvania Dr, Xenia, OH 45385
Tim  R.

Tim R.

WASHER MAYTAG MVWC565FW0 "Unit has error code for shorted main control. Bearings sound horse when the unit spends. Needs control, gearcase, agitator and inner basket. Unit needs additional labor for tub job.; rqstng P&A on 1 W11116594 (Control) and 1 W10752719 (Inner basket) and 1 W11161960 (Agitator) and 1 W1145473 (Gearcase)"

Near Massachusetts Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB Adjusted the fan motor and checks ok

Near Omalee Dr, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER LG LDP6797ST "Found unit working properly, informed customer to watch suds and try loading the dishes differently."

Near Stormy Ct, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR GE GSE25HGHBHWW "Found condenser fan motor not turning with proper voltage applied, ordered motor and fan blade. Located in the kitchen, manufactured 5/2016.; rqstng P&A on 1 WR60X10216 (Condenser fan motor) and 1 WR60X24484 (Fan)"

Near Pennsylvania Dr, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE MAYTAG MMV4205DS1 "Installed new magnetron, diode, and capacitor, unit checks ok."

Near Claiborne Ct, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new ice maker and switch and checks ok

Near Summerwood Ct, Xenia, OH 45385
Brad A.

Brad A.

DRYER MAYTAG MEDB835DW4 "Installed new heating element, unit checks ok."

Near US-42, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER KITCHEN AID KUDC10FXSS6 "Installed new control and user interface, unit checks ok."

Near Champions Way, Xenia, OH 45385
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER LG DLEX3700W Inspected the unit and found one of the support wheels possibly locking up while running. Applied a little grease and it was spinning without issue. I advised the customer they may have future issues with the support wheels and if the issue returns to make a video recording of the issue. All checks ok.

Near Riverstone Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Installed new compressor and recharged system and checks ok

Near Stevenson Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MVWX655DW1 "Found washplate stripped and hub worn, washplate is seized to transmission. Will need to break washplate and remove. Informed customer that the washplate might not be able to be removed without damaging transmission. Customer considering repair."

Near Stewart Ave, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE MAYTAG MMV4205DS1 "Found unit not heating, pulling 6 amps, ordered magnetron, capacitor, and diode. Located in the kitchen, manufactured 12/2015.; rqstng P&A on 1 W10818686 (Magnetron) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode)"

Near Claiborne Ct, Xenia, OH 45385
Shawn H.

Shawn H.

WASHER GE GTW465ASN0WW "Customer stated that unit is still leaving clothes soaking wet. Suspension is tight, tub ring is aligned properly, tub spins freely by hand and gets to full speed in test. Under cycle history unit shows it isnt getting to full speed. Inspected motor, speed sensors, and belt. Belt is falling apart from the previous transmission leak. Belt got soaked in oil. It is slipping under load and keeping unit from getting to full speed. Unit needs belt. Installed new belt and ran unit with load in rinse and spin cycle. Monitored rpm with load and unit is maintaining speed and not going out of balance. All ok."

Near Spring Valley-Alpha Rd, Xenia, OH 45385
Brad A.

Brad A.

OVEN GE PT916SM1SS "Customer claims unit not holding proper temperatures, calibrated unit to proper temperature, unit checks ok."

Near Medalist Way, Xenia, OH 45385
Shawn H.

Shawn H.

WASHER GE GTW465ASN0WW "Installed all provided parts, leveled unit, and cleared errors. Unit operates as it should. All ok."

Near Spring Valley-Alpha Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER WHIRLPOOL WED5100HC1 "Unit was giving f2e2 error for UI and control not communicating properly, ran calibration and key test, unit checks ok."

Near Gayhart Dr, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JNM1851SM2SS "Installed light bulb, unit checks ok."

Near S Red Robin Dr, Xenia, OH 45385
Tim  R.

Tim R.

WASHER ELECTROLUX EFLS527UTT Inspected front panel and customer was not happy because they were two minor nicks on the top corners. We need to re-order this part. ; saved tckt

Near Stallion Run, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE GE JNM1851SM2SS "Installed new control, unit is working properly."

Near S Red Robin Dr, Xenia, OH 45385