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Local Reviews
for Yorkshire, OH

Authorized Service Rated 4.0 out of 5 stars based on 1 customer reviews

Map of Yorkshire, OH

Fast service




Review of Authorized Service

Kevin is a great service technician. He is very professional and courteous. My washer is doing some strange things and not giving a error code. He tried several things to repair it. Unfortunately, it is still doing the same thing as before.


Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts, all operations check ok upon tech departure

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Customer issue with warm temps in fresh food section due to no circulation because of ice buildup around evap fan. Ordering new evap cover and sealant. Temp checks was around 40-42F in frig and 0F in freezer. Customer claimed they heard unit fan making noise. See note; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA97-13757A (EVAP COVER)

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ0ES "Replaced parts, ran unit checks ok. No leaks."

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME627UIW1 Replaced damaged terminal block. Unit checks ok.

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE GE PB960EJ2ES "Replaced parts, checked burner on high settings. Unit checks ok."

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ0ES Customer claims unit will leak at times from right corner of door. Will order new tub and door seal. ; rqstng P&A on 1 WD08X21894 (dishwasher door gask) and 1 WD08X22094 (gasket)

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE GE PB960EJ2ES Inner part of burner is out. Ordering new right front burner and wiring harness as one of the wires looks like has gotten hot.; rqstng P&A on 1 WB18X26160 (harness wire maintop) and 1 WB30T10155 (element haliant 12 t)

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE GE JB645DK1WW right hand front burner only inner element working. Ordeing switch and burner. Inspected wiring looked ok.; rqstng P&A on 1 WB24X25013 (range infinite contr) and 1 WB30X24111 (range radiant elemen)

Near N Star Fort Loramie Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced parts, cleared out all drains. Cleared put icemaker compartment, adjusted water line again, and siliconed all seems. Unit checks ok."

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE KITCHEN AID KEBC101KSS06 "Unit is a wall oven design hidden bake element. Unit will not heat on either bake nor broil function. Powered off at breaker for a few seconds. Then proceeded to check, unit getting 240V. Checked for error codes, unit had an F5 and an E5 error. Door switch is working properly, fan is working. Unit signifies whether it sees door open or closed. Suspect bad relay on control board. Unit was recently self cleaned. Unit is a 2007 model. Collected service call fee."

Near Willowdell Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit starting to exhibit frost and ice build up again in icemaker housing. Also second issue is per bulletin ASC20171005 excessive ice buildup top part of evaporator causing fan to not circulate and cooling issue for frig. Will need to order parts per bulletin. Customer freezer cooling ok frig temps high around 48-50F. Told customer keep critical items in cooler outside.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA81-05595A (SEALANT) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12609C (EVAP COVER)

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE MAYTAG MER8880AS0 "Unit still not heating correctly. Checked temp,probe read around 1080 ohms ok. Checked for the 240V at terminal ok. Put unit into diagnostics no fault codes. Put into auto test unit had 1 failure and 0 Faults. Called techline to confirm voltage checks at bake relay. Unit needs new main control, bad bake relay. Gave estimate for customer wants to repair.; ordrng 1 WPW10340323 (cntrl-elec)"

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7300DW0 "Unit was still having the same intermittent issue, from when i was last out on the unit. Customer claims it seems like it is doing it less however. Upon my arrival, inspected unit and called lowes corporate myself. Looking at past history on unit from other servicers as well, lowes will make contact with customer on buy out, and for me to go ahead and close the ticket."

Near Spencer Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7300DW0 "Since last arrival, customer took more video of unit making noise so they had pressed the start button to pause it but unit will unlock the lid before tub stops spinning. Not sure if noise coming from lid lock acting up itself. Went ahead and replaced lid lock from truck stock, and suspension springs. Put unit into a quick wash with a small load of towels, unit filled, agitated, and spun without issue. Told customer to continue to monitor.; used 1 W10810403 (LID LOCK) from stock"

Near Spencer Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7300DW0 "Upon inspection, customer showed me some videos of load possibly getting off balance and making noise. Freehand spun the tub seemed ok. Put unit into diagnostics, only error code received was F2E1 for ui stuck button. No other error codes. Customer video also showed where unit said end but was still spinning and was able to open lid but had no prior issues with lid locking nor was there any errors. Put unit into,a drain and spin no water, finish completely only subtle issue with tub spin balance. Unit may need new suspension springs, and suspect lid lock. Upon putting unit into a quick wash unit filled and agitated, unit did exhibit a bit of noise when agitating. Told customer to continue monitoring, write down any error codes etc.; rqstng P&A on 1 W11130359 (suspension)"

Near Spencer Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE MAYTAG MER8880AS Replaced bake element. Set unit to bake at 350F unit preheated. Checks ok.

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE MAYTAG MER8880AS "Unit bake function not working. Removed rear panel, found it open. Gave estimate for bake element, customer wants to go ahead and repair.; ordrng 1 W10779716 (elmnt-bake)"

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER MAYTAG MVWB835DW0 "Upon arrival customer had tried to use the machine. Plugged in unit and machine wasnt throwing a code any more. Lid would lock and unlock. Put unit into diagnostics, and ran lid lock and unlock test several times without issue. Had customer put in a few clothes to load test on a rinse and spin. Customer claims seems to complete the cycles but at the end when its complete is when it will throw an error code."

Near Hiems St, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER MAYTAG MVWB835DW0 "Upon plugging in unit immediately gives F5 error. You try to turn on unit its just immediately goes back to throwing code until you unplug unit. You are not able to do anything, any function or diagnostics. .; ordrng 1 W10810403 (lid lock assy)"

Near Hiems St, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE SAMSUNG NE58K9430SS/AA Upon inspection turned on both left and right front burners to low inner ring only. Measured temps with infrared gun. Then proceeded to check at medium setting then high. Then proceeded to check both elements on. Cooktop is working and regulating heat as it should. Explained to customer when using either inner or both elements on each burner. Customer had put a frying pan on high then on medium for frying some meat in skillet. Explained it will take some time for that to cool off from being on high. Customer just needs to adjust properly settings on cooktop for what she is preparing. These elements get hot very quickly. Unit checks ok.

Near Reed Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER FRIGIDAIRE ATF700FS0 "Customer has claimed unit having issue spinning out and draining. Upon arrival unit had some water left in the tub. Spun drum with hand to determine shape of bearings, seemed ok. Put unit into another drain and spin ok. Proceeded 3 times to set unit normal, warm, unit filled and agitated for 5 mins. Canceled, then proceeded to drain and spin 3x without issue.

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ0ES "Replaced parts, put unit into diagnostics mode test 4 closed door let heating element warm up use cup of water to dump on element, unit is heating properly. Put unit into express wash, unit is filling, washing and draining ok."

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ0ES "Customer states unit does not heat the water and or drying process. Ran unit in quick wash mode for 10 mins. Checked water was not warm. Lots of junk buildup. Heating element appears ok, unit not very old. Noted this model has had issue with heating and float switch mechanism. ; rqstng P&A on 1 WD21X10519 (switch flood) and 1 WD21X22598 (sensor)"

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER MAYTAG MVWB865GW0 "Customer claim unit had an LF error for long fill. Put unit into diagnostics, found the hot water valve would not activate but cold and mixing valves fine. Customer has good water pressure coming from both hot and cold supply. Replaced valve assembly with truck stock. #W11162440 ran a calibration test 52 and then diagnostic test 51. Everything passed, checked for any leaks none. Proceeded to put unit into a rapid wash on warm water, unit filled, agitated and drained without issue. Unit continued to then spin out. Unit checks ok. ; used 1 W11165546 (WATER VALVE) from stock"

Near OH-705, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER MAYTAG MVWB865GW0 "Replaced user ui. Unit powered on, checked all button presses and functions. Proceeded in an express wash, unit filled, agitated and drain ok. Showed customer wife. Unit checks ok."

Near OH-705, Yorkshire, OH 45388
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263TEAESR/AA "Replaced water fill tube. Cycled ice maker made sure unit filled ok, also checked water dispenser and checked for leaks. Unit checks ok.; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"

Near Willowdell Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263TEAESR/AA "Customer claims unit is not making ice in either the top nor bottom icemakers. Took temp, reads for frig, freezer and ice compartment in frig. All temps look good. Manually cycled icemaker in bottom, unit is harvesting and yuo can hear the water valve kick on but no water is dispensing. Checked receiving 12 volts DC from connector but read open ohm reading on fill tube which should read 72 ohms. Unit was getting 33E error Suspect heater has failed and fill tube is frozen. For upper compartment customer has typical samsung ice compartment freeze issue per bulletin. Customer has been just manually dealing with by running the defrost mode etc. ; ordrng 1 DA47-00192E (HEATER WATER PIPE)"

Near Willowdell Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K5050UW/AA "Replaced parts, had unit hooked up to extension cord. Put unit into an express wash. Unit filled and washed without issue for around 10mins. Canceled out, let unit drain ok. Again started express wash unit running ok, canceled and drained. Checked for leaks. Unit checks ok. Husband will finish installing back under the counter, mounting and hook up the electrical."

Near N Star Fort Loramie Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K5050UW/AA "Created Samsung Ticket # 4150836433 . Upon arrival customer had unit out of cabinet, i wired up extension cord. Put unit in quick wash, unit filled, but wash motor never really wash, proceeded to drain. Wont drain, getting OC error. Used STG app checked through steps, replaced drain pump, checked for any blockages none. Unit still throwing error code, suspect bad case break but ordering control as well. ; ordrng 1 DD82-01111A (CASE BREAK) and 1 DD82-01338B (CONTROL)"

Near N Star Fort Loramie Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

APPLIANCE SAMSUNG RF28HMEDBSR/AA Replaced parts per bulletin. Unit checks ok.

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

APPLIANCE SAMSUNG RF28HMEDBSR/AA Ordering parts per samsung bulletin May 1st 2019. For icemaker compartment issues.; ordrng 1 DA82-02367A and 1 DA97-15217D and 1 DA97-19898A

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K5050UW/AA "Unit is installed in a very tight position... customers husband did the initial install. This is in an older farm house, flooring is raise above and countertop sits lower than normal per specs according to customer wife. The husband will look to remove the dishwasher at their convenience for repair and call to get back on schedule.; saved tckt"

Near N Star Fort Loramie Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K5050UW/AA "Put unit in express wash mode, unit filled and washed for several minutes. Canceled and unit is draining but making noise. Checked for any blockages in sump and drain pump area. Cleared some debris, checked drain hose, etc. Put unit into diagnostic mode run for 7 minutes and through all 6 cycles. Test completed without had OE error. Ohmed out drain pump, found out of spec. Will order new pump. Ticket #4150315205.; ordrng 1 DD81-01527A (DRAIN PUMP)"

Near N Star Fort Loramie Rd, Yorkshire, OH 45388
Shaun S.

Shaun S.

RANGE GE PB960EJ2ES "Upon arrival found that inner burner of the three rings not heating at all and mid portion not heating correctly, burner needs replaced; rqstng P&A on 1 RIGHT FRONT BURNER TRIPLE BURNER"

Near Mangen Rd, Yorkshire, OH 45388
Shaun S.

Shaun S.

RANGE GE PS950EF3ES "Removed and replaced touchpad and control panel on unit, ran and checked out, also had customer check before departing home."

Near Conover Rd, Yorkshire, OH 45388