Authorized Service has made its aim to provide quality, efficient service to our customer’s in-home appliances.
Family owned and operated, we have been serving the Miami Valley with quality appliance repair and service for nearly 90 years!
We are proud to be based in our hometown of Dayton, Ohio,
and we have technicians based all over the Miami Valley enabling us to offer dependable appliance service to dozens of our neighbor communities.
We also carry a large selection of appliance parts for the do-it-yourself shopper.
Mbostick
New Carlisle, Ohio
SPEED QUEEN WASHER
AWN63RSN116TW01
Authorized Service bailed us out of a problem with our washing machine that had been completely dropped by the first company contacted. I really appreciate their understanding and concern for making our repair happen quickly. Kellen was professional found a smaller problem than what was believed to be completed the repair according to the issue found rather than just replacing a part! Truly great service and I will definitely use them again!
Thank you so much for your kind words, Michael! We are thrilled to hear that Kellen provided you with outstanding service and was able to efficiently resolve the issue with your washing machine. We look forward to assisting you again in the future!
12/10/2025
Versailles, Ohio
SPEED QUEEN DRYER
ADG4BRGS117TW01
Always functional always called 10 to 30 minutes before arrival time and very easy and good to work with
Thank you, Mitch, for your kind words! We appreciate your feedback and are happy to hear that you found our service functional and easy to work with. Please feel free to reach out if you need any further assistance in the future.
12/10/2025
Linda Ease-Brown
Arcanum, Ohio
KITCHEN AID RANGE
KERS202BSS0
Excellent service… explained the reason my oven malfunctioned and need to replace the stove.
Thank you so much for your kind words, Linda! We appreciate your feedback and are glad to hear that you found our service excellent. If you ever need assistance in the future, don't hesitate to reach out.
12/10/2025
Verity
Eaton, Ohio
AMANA DRYER
WED4815EW1
Professional and efficient
Thank you, Nicole! We're glad you had a professional and efficient experience with our technician, David. If you need further assistance, please don't hesitate to reach out.
12/10/2025
Phil
Dayton, Ohio
MAYTAG LAUNDRY
MVWB835DW5
It was fine
Thank you for your feedback, Philip. We appreciate your business and are glad to hear that your experience with us was satisfactory.
12/09/2025
New Madison, Ohio
WHIRLPOOL REFRIGERATOR
WRS321SDHZ08
Great and fast service. Appreciated the fast appointment time
Thank you so much for your kind words, Michelle! We're thrilled to hear you were satisfied with our service and appointment time. If you need any further assistance, please don't hesitate to reach out.
12/09/2025
Ronn
Washington Township, Ohio
FRIGIDAIRE REFRIGERATOR
GRFS2853AFL
Sam was very knowledgeable and patiently answered all of our many questions. Thank you, Sam.
Thank you, Ronn, for your kind words! We're delighted to hear that Sam provided you with excellent service and took the time to address all your questions. We will pass along your appreciation to him.
12/06/2025
Kathy
Vandalia, Ohio
LG RANGE
LSEL6337F/00
We will use you again if need arises
Next time we will contact you directly and not go thru LG. LG experience not good
Thank you for your feedback, Kathy! We are thrilled to hear about your positive experience with Kellen. We look forward to assisting you directly in the future. Your satisfaction is our priority!
12/04/2025
Donna
Dayton, Ohio
KITCHENAID DISHWASHER
KDPE334GPS0
Technician was professional, fast, and informative. Service provrided fixed our problem.
Thank you for your kind words, Donna! We are thrilled to hear that our technician was able to quickly and effectively resolve the issue with your dishwasher. If you need any more help, please don't hesitate to reach out.
12/04/2025
