Schedule Appliance Repair Service

About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Cathy Jefferson
Dayton, Ohio
09/24/2023
Tim was on time, friendly, courteous, knowledgeable, and efficient. A total package! Love my new dishwasher!
Overall Experience
Union City, Indiana
09/22/2023
My tech was very knowledgeable, called while on her way which I appreciate. I'm pretty sure my dishwasher will work as it should now.
Overall Experience
Bob
Greenville, Ohio
09/22/2023
Overall Experience
Tom Blevins
Washington Township, Ohio
09/21/2023
He explained what he was doing and how long we should wait. We did that and still have no ice, so I guess we have to move forward with replacement?
Overall Experience
Greenville, Ohio
09/21/2023
Overall Experience

How We Schedule

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. 

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!  We call ahead about 30 minutes prior to arrival.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty. 

Warranty

At Authorized Service, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

30 Day Warranty on Labor

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

When you deal with Authorized Service, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.