Customer Reviews

Local Reviews
for Dayton, Ohio

Authorized Service Rated 4.8 out of 5 stars based on 1605 customer reviews

Our Reviews by City

Dayton, OH (465)
Eaton, OH (20)
Mason, OH (12)
Piqua, OH (14)
Troy, OH (54)
Xenia, OH (47)


Map of Carlisle, OH

Washer repair




Review of Authorized Service

Very knowledgeable service representative


Map of Arcanum, OH

Great service and friendly




Review of Authorized Service


Map of West Liberty, OH

Wonder Customer Service




Review of Authorized Service

Steve was awesome


Map of Springfield, OH

Great service




Review of Authorized Service

He was very polite and took the time to explain what the problem was. Thank you


Map of Liberty Township, OH

Great Service




Review of Authorized Service

Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced


Map of Huntsville, OH

Highly recommend Steve And Authorized Service




Review of Authorized Service

I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!


Map of Spring Valley, OH

Rana Peake




Review of Authorized Service

Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!


Map of Trotwood, OH

Great service




Review of Authorized Service


Map of Dayton, OH

Andrea




Review of Authorized Service

On time; called ahead, efficient


Map of Brookville, OH

Great




Review of Authorized Service

He was great very nice man very clean he all most wipe my whole floor lol


Pat




Review of Authorized Service


Tony




Review of Authorized Service

Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.


Fabulous assistance!!!




Review of Authorized Service

Wonderful service and fast scheduling!! The best service around.


Good experience




Review of Authorized Service

Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed


Great service




Review of Authorized Service

He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.


Repair Dryer




Review of Authorized Service


You will be happy you called them!




Review of Authorized Service

I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!


Gina




Review of Authorized Service

Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.


Tim




Review of Authorized Service


Great service




Review of Authorized Service


Great service




Review of Authorized Service

Knowledgeable personable repairman


Shaun did a great job!




Review of Authorized Service

Thank You


Berry




Review of Authorized Service

Excellent +


Quick with great customer service




Review of Authorized Service

Would recommend


Got it fixed.




Review of Authorized Service

Brad is knowledgable and friendly.


Great service




Review of Authorized Service


Kevin offered wonderful service




Review of Authorized Service

Kevin was very courteous and knowledgeable after look in the refrigerator over thoroughly he knew exactly what the problem was he fixed it and now we have no more weird sounds.


Great Service




Review of Authorized Service

Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.


Great job




Review of Authorized Service

Steve was competent and friendly. Very satisfied with the service


Helpful service response




Review of Authorized Service

We appreciate his honest assessment of our problem and good advice. Very polite.


Fantastic Service




Review of Authorized Service

Tim was efficient, friendly and focused. He answered my questions thoroughly.


Debbie




Review of Authorized Service

He was great , very knowledgeable, polite and friendly


Lee




Review of Authorized Service

Authorized service were great..they even picked up the slack left by "another" contractor...Kevin was above the rest... Thx


Great service




Review of Authorized Service


My Dryer is Fixed




Review of Authorized Service


GE Fredric




Review of Authorized Service


Doesn’t get any better!




Review of Authorized Service


Great service




Review of Authorized Service


Great




Review of Authorized Service

Kevin did a great job, professional and knowledgeable, would recommend him


Great Service at fair price!




Review of Authorized Service

Every Tech we’ve had is knowledgeable, friendly and informative. Thats why we keep going back!