for Dayton, Ohio
Our Reviews by City
Steve was the best!!
Linda - West Chester Township, OH
Kevin - Dayton, OH
Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher
Greg - West Alexandria, OH
Josh - West Carrollton, OH
He was very nice and efficient
Dawn - Springboro, OH
Donald - Arcanum, OH
Kevin was polite on time and did a great job troubleshooting the problem
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Quick and professional
Bill - Dayton, OH
He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.
James - Piqua, OH
Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.
Did a good job.
Barbara - Englewood, OH
Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.
Candy/ - Tipp City, OH
Great service and quick!
Misty - Bradford, OH
Four Years of Great Service
Ronnie - Springboro, OH
With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.
Tech needs more training
Mary Anne - Dayton, OH
He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left
Response from Authorized Service:
Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin
Vincent - Dayton, OH
Tim was great thanks for sending such a professional 👍🏻
Dave - Franklin, OH
Was excellent and quick
George - Dayton, OH
Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.
Lawrence - Englewood, OH
Kevin was awesome! Professional, punctual, knowledgeable and thorough.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Krista - Yellow Springs, OH
Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.
Fast, efficent service
Dana - Miamisburg, OH
Steve was a delight, experienced and quick with repairs.
Bob - Vandalia, OH
THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.
Stephanie - Dayton, OH
He did good work and was kind throughout.
Ceceil - Greenville, OH
Bryan - Miamisburg, OH
Nelda - Gordon, OH
Courteous and Fast
David - Tipp City, OH
Steve arrived when he said he would and quickly handled the repair.
Steve gets the job done!
Doug - Miamisburg, OH
Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!
He was very helpful
Randy - Enon, OH
Michael - Dayton, OH
Super fast on time and he did a fine job!
Siva - West Chester Township, OH
Ciela - Dayton, OH
Very good. He arrived on time, got down to business, and got the dishwasher running.
Wheeler - Greenville, OH
Did very good service
Dan - Casstown, OH
Was prompt, polite and did a good job fixing the problem. We would recommend him.
Andrew - Troy, OH
He did a great job!
Great service and very professional
Howard - Dayton, OH
Great company have work this company for years
Tim did a great job.
Earl - Dayton, OH
Tim did a great job.
Awesome job! Great guy.
Bob - Mechanicsburg, OH
Tom - Englewood, OH
Very knowledgeable and professional