Customer Reviews

Local Reviews
for Dayton, Ohio

Authorized Service Rated 4.8 out of 5 stars based on 864 customer reviews

Our Reviews by City

Dayton, OH (236)
Eaton, OH (17)
Piqua, OH (10)
Troy, OH (23)
Xenia, OH (21)


Map of West Chester Township, OH

Steve was the best!!




Review of Authorized Service


Map of Dayton, OH

Great Sevice




Review of Authorized Service

Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher


Map of West Alexandria, OH

Awesome




Review of Authorized Service


Map of West Carrollton, OH

Great




Review of Authorized Service

He was very nice and efficient


Map of Springboro, OH

Great Service




Review of Authorized Service


Map of Arcanum, OH

Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Map of Bellefontaine, OH

Great service




Review of Authorized Service

On time, reasonably priced. Had part needed on van to resolve issue with gas stove.


Map of Dayton, OH

Quick and professional




Review of Authorized Service

He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.


Map of Piqua, OH

Great Service




Review of Authorized Service

Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.


Map of Englewood, OH

Did a good job.




Review of Authorized Service

Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.


Great service




Review of Authorized Service

Great tech!


Great service and quick!




Review of Authorized Service


Four Years of Great Service




Review of Authorized Service

With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.


Tech needs more training




Review of Authorized Service

He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left


Response from Authorized Service:

Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin


Nyhan




Review of Authorized Service

Tim was great thanks for sending such a professional 👍🏻


David




Review of Authorized Service

Was excellent and quick


Outstanding Service




Review of Authorized Service

Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.


Excellent Service!




Review of Authorized Service

Kevin was awesome! Professional, punctual, knowledgeable and thorough.


Couldn't be more pleased!




Review of Authorized Service

This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!


Great service, very good service tech Steve




Review of Authorized Service

Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg


Wonderful service




Review of Authorized Service

Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.


Fast, efficent service




Review of Authorized Service

Steve was a delight, experienced and quick with repairs.


GREAT SERVICE




Review of Authorized Service

THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.


Super nice




Review of Authorized Service

He did good work and was kind throughout.


Great service




Review of Authorized Service

Great service


Service Pro




Review of Authorized Service

Great service!


Great Service!




Review of Authorized Service


Courteous and Fast




Review of Authorized Service

Steve arrived when he said he would and quickly handled the repair.


Steve gets the job done!




Review of Authorized Service

Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!


He was very helpful




Review of Authorized Service


Mike




Review of Authorized Service

Super fast on time and he did a fine job!


Great Service




Review of Authorized Service


Great




Review of Authorized Service

Very good. He arrived on time, got down to business, and got the dishwasher running.


Great




Review of Authorized Service

Did very good service


Great




Review of Authorized Service

Was prompt, polite and did a good job fixing the problem. We would recommend him.


Great




Review of Authorized Service

He did a great job!


Great service and very professional




Review of Authorized Service

Great company have work this company for years


Tim did a great job.




Review of Authorized Service

Tim did a great job.


Awesome job! Great guy.




Review of Authorized Service

Awesome job!


Great service




Review of Authorized Service

Very knowledgeable and professional