Customer Reviews
Local Reviews
for Dayton, Ohio
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Washer repair
Thomas - Carlisle, OH
Very knowledgeable service representative
Great service and friendly
Jennifer - Arcanum, OH
Wonder Customer Service
Lori - West Liberty, OH
Steve was awesome
Great service
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Great Service
Brett - Liberty Township, OH
Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced
Highly recommend Steve And Authorized Service
Renaee - Huntsville, OH
I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!
Rana Peake
Rana - Spring Valley, OH
Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!
Great service
Elsa - Trotwood, OH
Andrea
Andrea - Dayton, OH
On time; called ahead, efficient
Great
Mary - Brookville, OH
He was great very nice man very clean he all most wipe my whole floor lol
Pat
Pat - North Lewisburg, OH
Tony
Tony - New Lebanon, OH
Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.
Fabulous assistance!!!
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
Good experience
Mark - Belle Center, OH
Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed
Great service
Suggar - Lewisburg, OH
He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.
Repair Dryer
Andrae - Dayton, OH
You will be happy you called them!
MAH - Piqua, OH
I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!
Gina
Gina - Versailles, OH
Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.
Tim
Tim - Troy, OH
Great service
Maria - Dayton, OH
Great service
Glenn - Hamilton, OH
Knowledgeable personable repairman
Shaun did a great job!
Sandy - Union, OH
Thank You
Berry
Matt - Springboro, OH
Excellent +
Quick with great customer service
Megan - Dayton, OH
Would recommend
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Great service
Ted - Tipp City, OH
Kevin offered wonderful service
Brenda - Union City, IN
Kevin was very courteous and knowledgeable after look in the refrigerator over thoroughly he knew exactly what the problem was he fixed it and now we have no more weird sounds.
Great Service
Kip - Mason, OH
Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.
Great job
Kathy - Lakeview, OH
Steve was competent and friendly. Very satisfied with the service
Helpful service response
Carol - Russells Point, OH
We appreciate his honest assessment of our problem and good advice. Very polite.
Fantastic Service
Heather - Xenia, OH
Tim was efficient, friendly and focused. He answered my questions thoroughly.
Debbie
Gem - Englewood, OH
He was great , very knowledgeable, polite and friendly
Lee
Aletha - Dayton, OH
Authorized service were great..they even picked up the slack left by "another" contractor...Kevin was above the rest... Thx
Great service
April - De Graff, OH
My Dryer is Fixed
Justin - Dayton, OH
GE Fredric
Lori - Troy, OH
Doesn’t get any better!
Mike - Dayton, OH
Great service
Sarah - Dayton, OH
Great
Marie - Versailles, OH
Kevin did a great job, professional and knowledgeable, would recommend him
Great Service at fair price!
Judith - Washington Township, OH
Every Tech we’ve had is knowledgeable, friendly and informative. Thats why we keep going back!