Customer Reviews

Local Reviews
for Dayton, Ohio

Authorized Service Rated 4.8 out of 5 stars based on 363 customer reviews


Map of Eaton, OH

Great service




Review of Authorized Service

We didn’t have a major problem but the tech handled it very professionally


Map of Englewood, OH

Samsung washer noise diagnosis. Tub would make noise in the spin cycle. Service tech was friendly, professional and certainly seemed to know his stuf




Review of Authorized Service

Good job and good advise.


Map of Tipp City, OH

Not heard from our two repair requests




Review of Authorized Service

After three visits, we stopped hearing from representatives. We still have two open repair requests.


Response from Authorized Service:

I apologize for the delay in completing your service. I know you spoke to Robbin this morning but if you need anything else or have additional questions, please call the office! 937-252-3200. Thank you very much for your patience as we work to complete your service call!!


Map of Middletown, OH

Great service




Review of Authorized Service

Very professional and did a great job! Thanks Steve!


Map of Eaton, OH

Great Service Awesome Price




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Map of Monroe, OH

Great service




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Map of Beavercreek, OH

gebhard review




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Map of Dayton, OH

Kinter




Review of Authorized Service

Service rep did a fine job well knowledged


Map of Spring Valley, OH

Impressed




Review of Authorized Service

Nice man who apparently knew what he was doing!


Map of Xenia, OH

Great service




Review of Authorized Service

Repaired dishwasher quickly.


Service




Review of Authorized Service

Great service and in and out within a timely manner.


Awesome job




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Jeff




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Linda




Review of Authorized Service

Great service. Very knowledgeable


Honest service




Review of Authorized Service

Very honest and checked things out.


Great Experience




Review of Authorized Service

Steve checked ahead to find a time convenient for both of us and called ahead. As he check my washer of 24 years he confirmed what I guessed, time for a new one. Price was reasonable for the call and we were able to discuss features on new washers to help me be ready for the purchase with a knowledge of what I needed in a new washer.


Lin




Review of Authorized Service

Great service, friendly, helpful staff


Excellent Service!




Review of Authorized Service

After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.


Great service




Review of Authorized Service

Steve explained the problem in laymen’s terms. Problem fixed!


Great Service




Review of Authorized Service


Good Service




Review of Authorized Service

Good service, stayed in touch in regards to arrival time. Very courteous.


Steve was great




Review of Authorized Service

Steve has been great in fixing our dryer.


Bahram




Review of Authorized Service


Crikey4evr




Review of Authorized Service


Expected service, very good




Review of Authorized Service

would recommend to others.


good serviceman. Aimed to please!




Review of Authorized Service

Good man and worked in a difficult position to repair our Frige!


Galley




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Great Service




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Doug




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Good service


quick thorough job




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Great technician!




Review of Authorized Service

Tim Robertson is a knowledgeable, prepared and prompt technician. Authorized Service always responds with quick appointments.


Very Professional Service,




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Brian




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Patricia




Review of Authorized Service

I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!


Great service and knowledgeable technician




Review of Authorized Service

Came and took care of the problems


Great Service




Review of Authorized Service

Repair man was knowledgeable and efficient. He did a great job.


Robert




Review of Authorized Service


Unprepared




Review of Authorized Service

The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working


Response from Authorized Service:

I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!


Self




Review of Authorized Service

Very good service


Terry




Review of Authorized Service

Did a great job!