We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFH
Near Piqua, OH 45356
Ron M.
Job Details: 03/10/2023
Ran tests found relay board not keeping correct time ordering relay.; ordrng 1 5304516862 (Pc board)
We serviced a
WHIRLPOOL WASHER
Model LSQ9564MQ0
Near Miamisburg, OH 45342
Sam
Job Details: 03/10/2023
"Inspected the unit and found the gearcase, splutch transmission, and support damaged. Ran multiple test cycles and could not get the unit to agitate or spin. The inner basket and lower portion of the agitator would not spin and eventually locked up and would not move. Unit needs a tub and gearcase replacement. Second tech would be required for repair. Unit is 20 years old and located in the laundry room. Tech recommends to replace the unit. ; rqstng P&A on 1 3360629 (Gearcase) and 1 280184 (Support for gearcase) and 1 285203 (Bearing kit) and 1 3946509 (Washer plate) and 1 W10820043 (Drive) and 1 W10389328 (Inner basket) and 1 63849 (Outer tub (nla))"
We serviced a
GE WASHER
Model GTW755CSM1WS
Near Troy, OH 45373
Shawn H
Job Details: 03/10/2023
Customer states that several buttons wont operate. No signs of loose or broken wires. Control has an error code for stuck button. Voltage to the unit is correct. The unit will need the main control. ; ordrng 1 WH22X29348 (UI & control)
We serviced a
WHIRLPOOL DRYER
Model RED4440VQ1
Near Troy, OH 45373
Shawn H
Job Details: 03/10/2023
"Unit is 12 years old in the laundry room. Customer states that the unit only heats on the timed dry high temperature cycle. Ran to test and unit isnt heating on any cycle now. Voltage to the unit is correct. Heater, thermal fuse, and thermostat all test good. A contact in the timer is not closing. Unit needs the timer. ; ordrng 1 W10185972 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Washington Township, OH 45459
Kevin
Job Details: 03/10/2023
Ran unit through diagnostics, damper not opening and closing properly ; ordrng 1 W11440346 (Cont brd) and 1 W11175955 (Damper)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF3
Near Troy, OH 45373
Kevin
Job Details: 03/10/2023
Replaced cold control per tech line John- file #86171139 ; ordrng 1 5304522330 (Cold control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Troy, OH 45373
Kevin
Job Details: 03/10/2023
Control board not defrosting properly, ordered new control board ; ordrng 1 WpW10503278 (Cont brd)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Anna, OH 45302
Amber
Job Details: 03/10/2023
Inspected unit and found the door to the dryer loose and not having the tension it needs to keep the door switch pressed in. Found the door opening up to more than 90? as well. Ordering parts. ; rqstng P&A on 2 W11568982 (Hinge receptacle)s and 2 W11551301 (Hinge)s
We serviced a
FRIGIDAIRE FREEZER
Model FFU20FC6AW4
Near Dayton, OH 45414
Tim
Job Details: 03/08/2023
Replaced faulty cold control and cleared frozen drain checks ok.; used 1 5304513033 (THERMOSTAT) from stock
We serviced a
[UIS FAILED] WALL OVEN
Model C106SIX-PT
Near Dayton, OH 45405
Tim
Job Details: 03/08/2023
Checked unit over found power coming to control but no display. Unit needs potentially a new control and display. Sent info to Tracie.
We serviced a
CROSLEY RANGE
Model CE3520SRA
Near Trotwood, OH 45416
Tim
Job Details: 03/08/2023
Replaced blown heating element and fixed front right burner wire harness. Checks ok; used 1 316075103 (BAKE ELEMENT) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KUDI24SEBL1
Near Dayton, OH 45426
Tim
Job Details: 03/08/2023
Adjusted float switch so that unit would fill with water properly. Upper rack is broken. Due to rust. I informed the customer that this is not something that is covered by American home shield. Attached pictures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Dayton, OH 45420
Tim
Job Details: 03/08/2023
Adjusted door seal. Trim of door seal was ripped but didnt affect the functioning of the unit. Also informed customer gaskets arent covered.
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFH
Near Dayton, OH 45410
Tim
Job Details: 03/08/2023
Adjusted door hinges. Checks ok
We serviced a
SAMSUNG DRYER
Model DV410AERXAA
Near Dayton, OH 45431
Tim
Job Details: 03/08/2023
Check unit over found the unit had a bad idler and the rollers were dragging. Replaced idler and greased rollers. Checks OK; used 1 DE634A (IDLER PULLEY) from stock
We serviced a
LG DRYER
Model DLE7300VE
Near Xenia, OH 45385
Tim
Job Details: 03/08/2023
Replaced heatering element. Checks ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cedarville, OH 45314
Tim
Job Details: 03/08/2023
Spoke to Jewan due to the unit catching fire at the bottom of the harness and motor they're putting unit into options.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Dayton, OH 45434
Tim
Job Details: 03/08/2023
Checked unit over found that the lower right hand side crisper drawer was not closing properly. Spoke with Juan at AST and they will not cover to replace the drawer or the glides. Not covered per AST
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Fairborn, OH 45324
Tim
Job Details: 03/08/2023
Replaced faulty lid lock assembly and harness. Check ok ; used 1 WH08X32697 (LID LOCK) from stock
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Fairborn, OH 45324
Tim
Job Details: 03/08/2023
Cleared error code and couldnt locate any leaks. Checks ok
We serviced a
ELECTROLUX WASHER
Model EISL560L550
Near Dayton, OH 45414
Tim
Job Details: 03/08/2023
Bearings have failed in washer cussing it to be loud. Needs new tub. No repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298HDRS/XAA
Near Dayton, OH 45429
Sam
Job Details: 03/08/2023
Inspected the unit and found the drain line in the fresh food section under the evaporator frozen over. Removed wrap cover and cleared drain line and installed a wire connector onto the heating element and ran it down the drain line to prevent the line from freezing again. All other checks OK.
We serviced a
GE RANGE
Model JB640SF5SS
Near Dayton, OH 45458
Sam
Job Details: 03/08/2023
Inspected the unit and found the glass cooktop cracked at multiple places. Photos taken. Called AHS and advised of the issues. AHS advised the cracking in the glass cooktop is not normal wear and tear and not covered under the warranty. Advised the customer. Auth# 107JRAI
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Inspected unit and found a faulty water valve assembly. Installed part and all checks okay ; used 1 W11165546 (WATER VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Inspected the unit and found an error code for off balance and oversudes. Also found the front right leg not aligned properly. Made adjustments to the leg and recalibrated the unit. All other checks ok.
We serviced a
BOSCH MICROWAVE
Model HMC80251UC/01
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Installed parts and one additional micro door switch (from loose truck stock). Ran a test cycle and the unit is functioning properly at this time. All checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Franklin, OH 45005
Sam
Job Details: 03/08/2023
Inspected the unit and found the board kept turning the icemaker to the off position on the display. Reset the board and it is now keeping the icemaker on. Icemaker dumped ice and filled with water. All checks ok. If issue returns the unit will need a new board and icemaker for freezer section.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Miamisburg, OH 45342
Sam
Job Details: 03/08/2023
"Inspected unit and found icemaker in the fresh detection frozen up. Installed new icemaker, all checks OK; used 1 DA97-15217D (ICE MAKER) from stock"
We serviced a
KITCHEN AID RANGE
Model KFGG500ESS2
Near Lakeview, OH 43331
Ron M.
Job Details: 03/08/2023
"Ran tests found convection working normally, bake temps not matching up with control recalibrated temps ran to 200 350 400 all within 5 degrees tested good."
We serviced a
HISENSE DISHWASHER
Model HUI6220XCUS
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/08/2023
"Ran tests found cabinet not square dishwasher was matched up to cabinet causing door to bind causing leak. Leveled unit. Customer is using cascade pods with dawn soap, ran wash cycle with pod unit over sudsing. Advisd customer only to use the pods"
We serviced a
LG DISHWASHER
Model LDF7561ST
Near Sidney, OH 45365
Ron M.
Job Details: 03/08/2023
Installed new door tested good .
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Bellbrook, OH 45305
Sam
Job Details: 03/08/2023
"Inspected unit and can hear a loud grinding noise when running a test cycle. Found the gear case on the inner basket damaged and wobbling. Part of the outer tub damaged as well. Found the door not closing properly due to damage to the door boot and door hinges. (photos taken) Unit is 21 years old and located in the laundry room. Due to extensive damage and age of the unit, technician does not recommend repair. Called American home shield and advised of issues and recommended to replace the unit. Auth# 107RLOI"
We serviced a
SAMSUNG WASHER
Model WF50R8500AV/US
Near Dayton, OH 45458
Sam
Job Details: 03/08/2023
Inspected the unit and found several error codes for oversuds and found the unit leaking from the door boot due to detergent buildup. Provided information to the customer. Cleared the error codes and cleaned up detergent and door gasket. All checks OK
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Dayton, OH 45440
Sam
Job Details: 03/08/2023
Inspected the unit and found a piece of metal in the drain pump hose that was causing it to leak. Removed the item and hose. Replaced hose and repaired end. Cleared drain pump. Provided estimate to Aarons (tonya) and they approved repair. All checks ok.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204KPS0
Near New Carlisle, OH 45344
Tim
Job Details: 03/08/2023
Checked unit over found that the unit was giving an error code for communication error between control and user interface. Put unit into diagnostics and tried running wash motor and it wont run and throws code. Found water under wash motor and looks like around motor seal its leaking. Unit needs new motor and tub. Unit needs new control and front interface panel. ; rqstng P&A on 1 W11409866 (Tub) and 1 W11460946 (Motor) and 1 W11462461 (Control) and 1 W11461691 (Control panel)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Greenville, OH 45331
Kellen
Job Details: 03/08/2023
Installed part. Ran a test cycle, all checks good
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Greenville, OH 45331
Kellen
Job Details: 03/08/2023
Inspected the unit and found a failed water valve. Replaced water valve with truck stock. Ran a test cycle. All checks OK ; used 1 W11165546 (WATER VALVE) from stock
We serviced a
CRITERION REFRIGERATOR
Model CFRR255WD1S
Near Brookville, OH 45309
Kellen
Job Details: 03/08/2023
Inspected the unit and suggested that the unit be put through a 48 hour defrost first before any parts are ordered to ensure all ice has been removed from all vents and lines.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Arcanum, OH 45304
Kellen
Job Details: 03/08/2023
Disassembled the unit. Found nothing out of the ordinary. Felt liner checked OK. All pulleys and support wheels checked OK. Went ahead and serviced all support wheels and pulley. Reassembled. Ran a test cycle. All checks OK
We serviced a
LG WASHER
Model WM4270HVA
Near Lewisburg, OH 45338
Kellen
Job Details: 03/08/2023
Inspected the unit and found a failed sensor. Replaced sensor with truck stock. Ran a test cycle. All checks OK ; used 1 6501KW2002B (SPEED SENSOR) from stock
We serviced a
BOSCH WALL OVEN
Model HBE5451UC/02
Near West Alexandria, OH 45381
Kellen
Job Details: 03/08/2023
Installed parts listed, all checked okay
We serviced a
GE RANGE
Model JBP26GV3AD
Near Dayton, OH 45449
Sam
Job Details: 03/08/2023
Inspected unit and found a failed bake element and part of the element wire harness was damaged. Unit needs a new element and wire harness repaired. Called MMP for estimate and approval.; ordrng 1 WB44X5082 (Element)
We serviced a
SAMSUNG DRYER
Model DVE50R8500V/A3
Near Dayton, OH 45458
Sam
Job Details: 03/08/2023
Inspected the unit and found a faulty steam valve for the dryer. Ordering new valve.; rqstng P&A on 1 Xxxx (Steam water valve)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Xenia, OH 45385
Sam
Job Details: 03/08/2023
Spoke with customer about issue. Ordering parts. ; ordrng 1 W11201286 (Control) and 1 W10448876 (Pressure sensor)
We serviced a
SAMSUNG WASHER
Model WF405ATPAWR/A2
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Inspected the unit and found a faulty door switch. Ordering switch; ordrng 1 DC34-00024B (Door switch)
We serviced a
KENMORE RANGE
Model 790.9505331
Near Miamisburg, OH 45342
Sam
Job Details: 03/08/2023
Inspected unit and found the control board not consistently opening the relays for the oven or running a test cycle. Unit is not heating consistently. Ordering parts.; rqstng P&A on 1 316650010 (Board) and 1 316655001 (Overlay) and 1 316563600 (Element)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA 06
Near Miamisburg, OH 45342
Sam
Job Details: 03/08/2023
Inspected the unit and found ice buildup behind the evaporator cover in the fresh food section causing the fan to make abnormal noise randomly. Pushed on the back wall covering can hear crunching of ice. Advised the customer of the repair and estimate. Advised the customer they will need to be defrosted the unit prior to the repair or after the repair. Customer is going to defrost the unit in a couple days and will reschedule for us to come in to do the repair after they defrost the unit.
We serviced a
SAMSUNG WASHER
Model WA55A7300AE
Near New Paris, OH 45347
Kellen
Job Details: 03/08/2023
Issue still remains. Ordering parts. ; ordrng 1 DC97-22830C (Control panel) and 1 DC92-02965B (Control board)
We serviced a
GE REFRIGERATOR
Model GNE25JYKEFFS
Near Lakeview, OH 43331
Ron M.
Job Details: 03/08/2023
Ran tests found freezer rails bad leaving gap at door causing frost buildup around evaporator fan assembly and causing unit to run a lot.; ordrng 2 WR72X24815 (Freezer rails)s
We serviced a
GE RANGE
Model JGBS66DEK4WW
Near Belle Center, OH 43310
Ron M.
Job Details: 03/08/2023
"Ran tests found igniter weak and found control not sending power to valve. Unit needs control and igniter.; ordrng 1 WB27X42807 (Control) and 1 WB07X26703 (Overlay), used 1 5303935066 (Igniter) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near De Graff, OH 43318
Ron M.
Job Details: 03/08/2023
Ran tests found element warped over heated warping plate causing element to ground to case causing no heat. ; ordrng 1 279838 (Element) and 1 W10900067 (Thermal)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near De Graff, OH 43318
Ron M.
Job Details: 03/08/2023
Ran tests found trans shaft dropped causing splutch to grind; ordrng 1 W11449840 (Trans) and 1 W10752283 (Disc) and 1 W10721967 (Splutch)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Dayton, OH 45417
Tim
Job Details: 03/07/2023
Adjusted timer and door switch checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Beavercreek, OH 45430
Tim
Job Details: 03/07/2023
"Checked unit over found that the heating element got stuck on and burnt in half and burnt the tub also and caused it to leak. Needs new tub, heater and control. No repair per AHS."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Beavercreek, OH 45430
Tim
Job Details: 03/07/2023
Disassembled unit and cleared rug debris. Checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Dayton, OH 45431
Tim
Job Details: 03/07/2023
Reset control and tested unit heated up with no issues. Checks ok
We serviced a
THERMADOR RANGE HOOD
Model HDDW36FS/02
Near Fairborn, OH 45324
Tim
Job Details: 03/07/2023
"Checked unit over, found that the unit was tripping the breaker and would not power on. Disassembled the unit and got down to the control board. Found that the wire harness for the control board was not connected and was grounding out to the frame. Fixed connection on control board reassembled unit checked OK"
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Dayton, OH 45424
Tim
Job Details: 03/07/2023
Replaced parts listed checks ok
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Dayton, OH 45414
Tim
Job Details: 03/07/2023
Adjusted rear door catch and door latch checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2022AW
Near West Chester Township, OH 45069
Steve G
Job Details: 03/07/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mason, OH 45040
Steve G
Job Details: 03/07/2023
"Installed new motor, calibrated unit checks OK"
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TDS
Near Lebanon, OH 45036
Steve G
Job Details: 03/07/2023
Installed new main board and overlay cycled unit and tested good
We serviced a
GE COOKTOP
Model PGP9036SL1SS
Near Lebanon, OH 45036
Steve G
Job Details: 03/07/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Dayton, OH 45434
Tim
Job Details: 03/07/2023
Replaced water valve due to not filling checks ok.; used 1 W11165546 (WATER VALVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA 02
Near Xenia, OH 45385
Tim
Job Details: 03/07/2023
Checking unit over found the refrigerator section was completely frozen over and the drain was frozen. Cleared out drain and installed heater wire. Cleared ice buildup around fan. Reassembled unitand adjusted rear drains checks ok
We serviced a
GE RANGE
Model JB735SP4SS
Near Xenia, OH 45385
Tim
Job Details: 03/07/2023
Adjusted door latch checks ok. No abnormal noise from unit at all. Let it heat up and tested all burners.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Troy, OH 45373
Shawn H
Job Details: 03/07/2023
"Installed all provided parts, leveled unit, and ran to test. Unit is operating as it should. All ok."
We serviced a
SAMSUNG RANGE
Model NX60T8751SS/AA
Near Troy, OH 45373
Shawn H
Job Details: 03/07/2023
Customer states that the upper oven will not ignite. Cooktop and lower oven are fine. Ran unit to test. Voltage to the broil ignitor for the upper oven is correct. The ignitor is shorted open. Replaced Ignitor and ran to test. Upper oven operates as it should. All ok. ; used 1 5303935066 (Ignitor) from stock
We serviced a
LG DRYER
Model DLE7400WE.ABWEEUS
Near Springfield, OH 45504
Shawn H
Job Details: 03/07/2023
Customer states that unit is showing a blocked vent error. This is why its not heating. The unit is shortening the cycle. Ran to test. Unit is heating but not circulating the heat well. I removed front panel to inspect and found the heater box had fallen out of the heater duct. Reinstalled heater and secured. Ran to test. Unit is heating as it should and no longer displays the error. All ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201DT/AA
Near Springfield, OH 45504
Shawn H
Job Details: 03/07/2023
Installed all provided parts and verified correct operation. Unit is cooling as it should. All ok
We serviced a
GE REFRIGERATOR
Model CYE22TP3MDD1
Near Middletown, OH 45042
Steve G
Job Details: 03/07/2023
Touch screen is not responding, customer thinking about repair.
We serviced a
THERMADOR WALL OVEN
Model S301TB
Near Dayton, OH 45459
Sam
Job Details: 03/07/2023
Inspected the unit and found the bake element had been replaced and the display panel not attached to the unit. Found a wiring harness connector for the display board damaged (photos attached). Researching part availability and found this panel is no longer available from our parts providers. Unit was manufactured in January 1998. Provided info to the customer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US5A
Near Springboro, OH 45066
Sam
Job Details: 03/07/2023
Disassembled the door and made adjustments to the door latch. Unit is now functioning and running properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GZS22IYNXHFS
Near Springboro, OH 45066
Sam
Job Details: 03/07/2023
Installed icemaker and defrosted the fill tube. Applied permagum around the fill tube. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Franklin, OH 45005
Sam
Job Details: 03/07/2023
Install parts and advised the customer could take several days for the ice production returns. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Springfield, OH 45503
Shawn H
Job Details: 03/07/2023
Installed all provided parts and verified correct operation. All ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Springfield, OH 45505
Shawn H
Job Details: 03/07/2023
Customer states that unit wont drain. Inspected unit and found pump getting voltage but not moving. Replaced drain pump and ran to test. Unit is drawing in as it should. All ok. ; used 1 W11497943 (Drain pump) from stock
We serviced a
LG WASHER
Model WM2655HVA
Near Troy, OH 45373
Shawn H
Job Details: 03/07/2023
"Unit is 11 years old in the laundry room. Customer states that unit is leaking from underneath. They ran the unit and when they came back they found the room flooded. Inspected unit and found the cold water valve leaking. Ran speed wash to test for other leaks. No other leaks present. Hot water valve is in good shape, door boot has no holes/tears, drain pump and hose are good. Unit needs cold water valve. Installed new valve and ran to test. No more leaks. All ok. ; used 1 5220FR2075L (Cold valve) from stock"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near West Carrollton, OH 45449
Sam
Job Details: 03/07/2023
"Inspected the unit and found the dryer not receiving 240 V from the main board and terminal. Found the control board not responding for the wash machine. Removed the front panel and also found a large amount of socks and clothes underneath the unit. The gear case was leaking what appeared to be a whitish brown slime coming from the gear case. Photos taken. Called Aarons and advised of the issues and estimate, they are declining the repair at this time."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Miamisburg, OH 45342
Sam
Job Details: 03/07/2023
"Installed parts and ran a test cycle, all checks ok."
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Miamisburg, OH 45342
Sam
Job Details: 03/07/2023
Installed drain pump. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bellbrook, OH 45305
Sam
Job Details: 03/07/2023
Inspected the unit and found it not properly running through the defrost cycle. Entered diagnostics and reset the board and defrost sensor switched to a basic 8 hour defrost off smart defrost. Tested fans and dampener door. All checks ok. Tested defrost element and it activated. Advised the customer they still need to defrost the unit.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Dayton, OH 45440
Sam
Job Details: 03/07/2023
Inspected the unit and found a large crack in the ice bin. Called Assurant with issue and they advised the part was not covered because it is considered a cosmetic/consumable part. Notified customer and provided part number.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Dayton, OH 45459
Sam
Job Details: 03/07/2023
"Inspected the unit and found a fuse and heating element had failed. Provided estimate and the customer approved repair. Installed parts, all checks ok. ; used 1 DE486A (ELEMENT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB0
Near Dayton, OH 45405
Kevin
Job Details: 03/07/2023
Wiring issue causing unit to not go into defrost, spoke to Rachael unit getting replaced.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Piqua, OH 45356
Ron M.
Job Details: 03/07/2023
Ran tests found element warped grounding to case cutting off heat. Installed new element ran tests checked good, ventilation good as well.; used 1 279838 (Element) from stock
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Piqua, OH 45356
Ron M.
Job Details: 03/07/2023
Ran tests found bake igniter bad. Installed new igniter tested good.; used 1 5303935066 (Igniter) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cable, OH 43009
Ron M.
Job Details: 03/07/2023
Installed all supplied parts leveled unit ran rinse and spin tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/07/2023
Installed new transmission ran spin test checked good.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/07/2023
Pulled wall oven replaced cooling fan assembly tested good.
We serviced a
CRITERION REFRIGERATOR
Model CFRR255WD1S
Near Brookville, OH 45309
Kellen
Job Details: 03/07/2023
"Inspected the unit and found that both fans were frozen up due to electrical issues within the home. Also, the control was in need of a reset. Removed evaporator cover. Removed evaporator fan for fridge. Removed all ice off both fans. Reassembled the unit reset the control. Ran a test cycle. All checks OK"
We serviced a
GE WASHER
Model GTW330ASK3WW
Near Brookville, OH 45309
Kellen
Job Details: 03/07/2023
Inspected the unit and found that it was off level. Leveled the unit by adjusting all 4 feet. And adding a block. From there it was in need of a firmware update. Updated firmware. Ran a test cycle. All checks OK
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near Brookville, OH 45309
Kellen
Job Details: 03/07/2023
Inspected the unit and found a failed compressor. Informed American home shield that we do not service this style of compressor. Got authorization for trip charge. Authorization # 107pahm
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Dayton, OH 45419
Kevin
Job Details: 03/07/2023
Unit has wiring issue in cabinet causing unit to freeze in fresh food section and the display is working intermittently. Called HBW - Miranda and they will contact customer
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW0
Near Dayton, OH 45410
Kevin
Job Details: 03/07/2023
Unit is nonrepairable. Called Gaety got case # 86167967 and customer care # 800-374-4432; used 1 A19676501 (Dryer) from stock
We serviced a
FRIGIDAIRE FREEZER
Model FFFU16F2VW
Near Dayton, OH 45410
Kevin
Job Details: 03/07/2023
Installed new parts listed all checked okay
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Greenville, OH 45331
Kellen
Job Details: 03/07/2023
Inspected the unit. Ran the unit through diagnostics. Found an error code for failed Communication between the control and the actuator. Ran a test on the actuator. Actuator tests good. Tested spin, spin tested good. Tested agitate on low and high. Both tested good. Noticed that the unit was off level. Leveled the unit and re-calibrated the computer. All checks OK
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Arcanum, OH 45304
Kellen
Job Details: 03/07/2023
Inspected the unit and found a failed heating element. Also found that the customers vents were only allowing about 50% to 60% of airflow. Advised for them to get them cleaned. Replaced heating element with truck stock. Ran a test cycle. All checks OK ; used 1 D518838 (HEATER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VW3
Near Arcanum, OH 45304
Kellen
Job Details: 03/07/2023
Inspected the unit and found that the icemaker has become partially unplugged. Plugged unit in. Ran through a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZRFD3
Near Clayton, OH 45315
Kellen
Job Details: 03/07/2023
Inspected the unit and found a failed ice maker. Replaced ice maker with truck stock. Ran a test cycle and found that the water at the wall was not hooked up. Informed that the customer get the water on and they will be good to go at that point. Unit checked OK ; used 1 5303918277 (ICE MAKER) from stock