Service History 218 - Authorized Service

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Springfield, OH 45505

Shawn H

Job Details: 09/20/2022

Customer states that unit wont drain or spin. When unit tries to drain it just hums. Inspected drain pump and found small finishing nail blocking impeller. Cleared pump and verified unit will now drain and spins out properly. All OK.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Springfield, OH 45506

Shawn H

Job Details: 09/20/2022

Customer states that unit wont heat. Inspected unit and found heating element shorted open. This is why it wont heat. Replaced heating element and ran to test. Unit is heating as it should. Advised customer to have vent cleaned. It has a large amount of build up. All ok other wise.

We serviced a

ROPER DRYER

Model RED4516FW0

Near New Carlisle, OH 45344

Shawn H

Job Details: 09/20/2022

Customer states that unit still isnt heating well. Checked air flow and voltage again. Both are good. No lint build up in unit or vent. Tested thermostats. Cycling thermostat shows on the low side of good. Replaced cycling thermostat under part warranty. High limit thermostat shows open at room temperature. Replaced thermostat. Ran unit to test on high heat timed dry. Unit is cycling between 130-170. Well within spec. Advised customer to use and monitor. ; used 1 3387134 (Thermostat(PW)) from stock

We serviced a

GE DISHWASHER

Model PDT785SYN6FS

Near Mason, OH 45040

Steve G

Job Details: 09/20/2022

"Unit is not draining and had a flood error code. Found loose wire to the drain pump, reseated. Cycled test unit."

We serviced a

KENMORE REFRIGERATOR

Model 10657262790

Near Springboro, OH 45066

Sam

Job Details: 09/20/2022

Inspected the unit and found the drain line in the freezer section frozen over. Cleaned the line and advised the customer that the line will need to defrost completely and they need to run the unit through a 24 hour defrost cycle (unit unplugged) with both doors open to allow the line to defrost. All other checks ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF5A

Near Franklin, OH 45005

Sam

Job Details: 09/20/2022

Inspected the unit and found it not properly installed and found the drain hose running to the garbage disposal still had a plug in the unit. Removed the plug and ran a test cycle need it filled with water and drain without any issues. All checks OK

We serviced a

KENMORE REFRIGERATOR

Model 106.5113321

Near Dayton, OH 45449

Sam

Job Details: 09/20/2022

Install part. All checks OK

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/28

Near South Vienna, OH 45369

Shawn H

Job Details: 09/20/2022

Picked up all parts.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Springfield, OH 45504

Shawn H

Job Details: 09/20/2022

Customer states that unit will not start. Timer counts down but nothing happens afterwards. Inspected unit and found belt broken. This is why it wont start. Removed drum to further inspect and found idler pulley locking up. Fully locked up causing belt break. Installed new belt and idler. Ran to test. Unit heats and tumbles as it should. All ok. ; used 1 W10837240 (Idler bracket) from stock

We serviced a

SAMSUNG DRYER

Model DV409AEWAA

Near Springboro, OH 45066

Sam

Job Details: 09/20/2022

"Inspected unit and found a failed element and thermistor on the element. Also found lint buildup on the support roller wheels and idler pulley. Provided estimate and customer approved repair. Cleared off lint from support wheels and Idler pulley and greased wheels and pulley. Installed new heating element and thermistor. Reassembled the unit and Ran a test cycle, All checks OK; used 1 DC97-14486A (Element and thermistor) from stock"

We serviced a

SAMSUNG WASHER

Model WF218ANW/XAA01

Near Dayton, OH 45449

Sam

Job Details: 09/20/2022

"Inspected the unit and found the gearcase leaking grease and making a grinding noise when spinning or agitated, also found the drain pump damaged. Unit will need a new tub job and new drain pump. Called American home shield, they determined to replace the unit. uAuth107PVWM"

We serviced a

GE WASHER

Model GTW845CSN1WS

Near Middletown, OH 45042

Sam

Job Details: 09/20/2022

"Inspected the unit. Customer stated the hot water valve is off due to a leak in the wall. Ran a test cycle and the cold water filled, agitated, and spun without any issues, inspected the underside of the unit and found no issues or defects. After running through all my test I could not detect any issues with the unit."

We serviced a

WHIRLPOOL DRYER

Model WED8540FW1

Near Trenton, OH 45067

Sam

Job Details: 09/20/2022

Inspected the unit and found the above mentioned error code while running a test cycle. Installed new control board and thermistor and ran a test cycle with no issues on the sense or timed cycles. Advise the customer they should have the vent lines cleaned out yearly or every other year depending on how often they use them.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDW00

Near Dayton, OH 45424

Kevin

Job Details: 09/20/2022

no repair on unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Bradford, OH 45308

Kevin

Job Details: 09/20/2022

Unit has internal refrigerant leak no visible dye anywhere nonrepairable contacting AST-Julie-

We serviced a

ELECTROLUX REFRIGERATOR

Model EI33AR80WS2

Near Englewood, OH 45322

Kevin

Job Details: 09/20/2022

Called tech line -spoke to Allen- unit has internal refrigerant leak non repairable case # 85779223

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Englewood, OH 45322

Kevin

Job Details: 09/20/2022

Installing control brd per tech line and reset unit and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18B5JB1

Near Dayton, OH 45406

Kevin

Job Details: 09/20/2022

15 yrs old in kitchenUnit has a restriction in the cabinet in the captube non repairable contacting AHS-Mary -161MOUI

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Kettering, OH 45440

Kevin

Job Details: 09/20/2022

Defrost drain plugged up cleared out drain and installed leak kit; used 1 Da82-01415a (Leak kit) from stock

We serviced a

GE WASHER

Model GFW850SPN2RS

Near Eaton, OH 45320

Kellen

Job Details: 09/20/2022

Inspected the unit and found that the detergent tray needed cleaned. Cleaned out detergent tray. All checks OK

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SF8A

Near Greenville, OH 45331

Kellen

Job Details: 09/20/2022

Inspected the unit and found that the float switch had been tripped due to flooding. Removed unit. Drain the water out of the flood plate. Ran multiple test cycles. Could not get it to flood again. Reinstalled. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHC2342LF2

Near Greenville, OH 45331

Kellen

Job Details: 09/20/2022

Inspected the unit and found temperatures in the fridge to be around 25?. And 0? in the freezer. Reset control. Made adjustments to the temperature sensor. All checks OK

We serviced a

GENERAL ELECTRIC MICROWAVE

Model JVM6175YK5FS

Near Covington, OH 45318

Kellen

Job Details: 09/20/2022

Installed part. Ran a test cycle. All checks OK

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Arcanum, OH 45304

Kellen

Job Details: 09/20/2022

Installed part. Ran a test cycle. All checks OK

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GSD2100V65BB

Near Clayton, OH 45315

Kellen

Job Details: 09/20/2022

Inspected the unit and found that the tub was warped. This is a non-serviceable part. Put unit in for replacement. Authorization number 100LZVA

We serviced a

LG REFRIGERATOR

Model LFX25974ST/00

Near Brookville, OH 45309

Kellen

Job Details: 09/20/2022

Inspected the unit and found that the icemaker was not able to complete a cycle. Disassembled icemaker. Made adjustments to the catch and re-calibrated the rotation. Ran multiple test cycles. All checks OK

We serviced a

ROPER DRYER

Model RED4440VQ1

Near Eaton, OH 45320

Kellen

Job Details: 09/20/2022

Installed part. Ran a test cycle. All checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600AP/AA

Near Eaton, OH 45320

Kellen

Job Details: 09/20/2022

Installed part. All checks OK

We serviced a

GENERAL ELECTRIC WASHER

Model HTW240ASK6WS

Near Piqua, OH 45356

Amber

Job Details: 09/20/2022

Inspected unit and found everything working properly. Put unit into a normal cycle and had it fill and agitate. Stopped cycle and had it drain and spin. Heard no unusual noises. Customer had stated she had a small blanket and a pillow in the unit and it had made a noise. Advised customer not to wash pillows in the unit as they can get extremely heavy with water. All checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD2

Near Covington, OH 45318

Amber

Job Details: 09/20/2022

Inspected unit and found water line to the ice maker frozen up. Took out water line and found it wasnt the updated line. Replaced water line. All checks ok. ; used 1 241920106 (FILL TUBE) from stock

We serviced a

GE WASHER

Model GTW330ASK3WW

Near Greenville, OH 45331

Amber

Job Details: 09/20/2022

Upon arrival plugged newfi into unit to check fault codes and run diagnostics. Had multiple f codes for out of balance load that ended the final spin. Also saw that unit need firmware update. One of the fixes with the update was unit falsely throwing an OOB fault code. Pushed update through. Ran spin cycle and pressure switch tests. Both were good. Informed customer that unit was running properly and that the update should help the issue.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF5A

Near Loveland, OH 45140

Charles

Job Details: 09/20/2022

Found loose connection at breaker to unit. Adjusted wire and all ckd ok.

We serviced a

FRIGIDAIRE RANGE

Model FCRE305LAFJ

Near Milford, OH 45150

Charles

Job Details: 09/20/2022

Installed switch and all ckd ok. ; used 1 316436000 (Switch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Mason, OH 45040

Steve G

Job Details: 09/20/2022

Unit is not cooling. Compressor is running unit has no Freon in the unit. Unit is in the kitchen and 13 years old ; ordrng 1 W2188822 (Evap) and 1 W10143759 (Filter dryer with dye)

We serviced a

GE DISHWASHER

Model GDF550PSR1SS

Near Mason, OH 45040

Steve G

Job Details: 09/20/2022

Unit is not displaying.; ordrng 1 1111 (Display assy)

We serviced a

SAMSUNG DRYER

Model DVE50R6100C/A3

Near Lebanon, OH 45036

Steve G

Job Details: 09/20/2022

Unit not working and started to smoke. ; ordrng 1 DC93-00101N (Motor assy)

We serviced a

GE DISHWASHER

Model GDT545PGJ5BB

Near Dayton, OH 45424

Tim

Job Details: 09/20/2022

Replaced control checks ok ; ordrng 1 WD21X24901(ts) (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW1

Near Greenville, OH 45331

Amber

Job Details: 09/20/2022

Inspected unit and had unit start up on a normal cycle. Customer stated she had just switched detergent to liquid and showed me where she filled it to on the unit. I informed her that she had used too much detergent and the leak could have come from the excess detergent creating too many suds. I ran unit without any detergent and it still created a lot of suds. Showed customer and informed her that was likely the issue. Advised to use dishwasher cleaner to wash away the sides.

We serviced a

GE REFRIGERATOR

Model GIE21GTHFBB

Near Springfield, OH 45505

Shawn H

Job Details: 09/20/2022

Customer states that the freezer door opens when closing the fresh food door. No matter how hard you close the fresh food door the freezer pops open. Inspected and found freezer door dragging a bit. Adjusted hinge and door isnt dragging. Still pops open when closing fresh food. Leveled unit to help keep the door closed. Freezer door still pops open. Unit needs freezer gasket. Ok to order per Sally. ; ordrng 1 WR14X22774 (Freezer gasket)

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Springfield, OH 45503

Shawn H

Job Details: 09/20/2022

"Customer states that unit is making a loud noise and has a crack in the drum. The noise is from the crack. Drum cracked and split from too much pressure on the back right roller. The bulkhead is pushed in. Inspected further and found cabinet severely dented in the right rear. Unit appears to have been dropped. Customer hasnt moved unit. Damage most likely occurred during delivery or at the warehouse. To repair unit would need cabinet, rear bulkhead, and new drum assembly.; ordrng 1 DC97-14849L (Drum) and 1 DC97-19083G (Rear bulkhead) and 1 DC97-21431C (Cabinet)"

We serviced a

LG WASHER

Model WT7300CV/01

Near Springfield, OH 45506

Shawn H

Job Details: 09/20/2022

Customer states that unit is leaking from underneath when it drains. Inspected unit and found a small pin hole worn into the drain hose. Hose rubbed because it wasnt properly installed. Also drain hose has no clamp at the pump side. Patched drain hose temporarily. Ran to test. No leaks as of now. Advised customer to monitor while using until we can return with new hose. ; ordrng 1 Unknown (Drain hose)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT550PYR0FS

Near Middletown, OH 45044

Steve G

Job Details: 09/20/2022

Installed new display board and main board. The display board is extremely dull and hard to see. Check power to the unit and its fine. ; ordrng 1 Wd21x30185PW (Display board) and 1 1111 (Wire harness in the door)

We serviced a

MAYTAG DISHWASHER

Model MDBD880AWB

Near West Chester Township, OH 45069

Steve G

Job Details: 09/20/2022

"Installed another board, (did have scratch marks on the board) started unit up and it did run but now its leaking. ; ordrng 1 MDBD880AWB (Inner door) and 1 902894 (Door seal) and 1 99001885 (Water deflectors)"

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Brookville, OH 45309

Kellen

Job Details: 09/20/2022

Case # 08676905 call consumer relations 800-386-1215.. installed parts. Unit still not responding. Called GE tech line. Ran unit through diagnostics and personality testing per GEs instruction. Still no response. GE stated to order control board again. Ordering part; ordrng 1 WH22X33178 (Control board)

We serviced a

HAIER WASHER-DRYER COM

Model QFW150SSN0WW

Near New Paris, OH 45347

Kellen

Job Details: 09/20/2022

Inspected the unit and found a failed door boot. Ordering part; ordrng 1 WH05X29222 (Door boot)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Tipp City, OH 45371

Kevin

Job Details: 09/20/2022

"Unplugged unit reset cont brd and came on ordering new main brd; ordrng 1 W10843055 (Cont brd) and 1 WPW10493169 (DrWer), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF

Near Dayton, OH 45458

Kevin

Job Details: 09/20/2022

Unit needs new ice maker ; used 1 241798233 (Imk) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF1

Near Dayton, OH 45458

Kevin

Job Details: 09/20/2022

Ice maker motor jammed up and unlevel needs adjusted; used 1 241798226 (Imk) from stock

We serviced a

BOSCH DISHWASHER

Model SHXM65Z55N/01

Near Dayton, OH 45449

Sam

Job Details: 09/20/2022

We need the control board down by the bottom right base of the unit.; ordrng 1 111111 (Control board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRTD2021AS0

Near Batavia, OH 45103

Charles

Job Details: 09/20/2022

"Unit needs cold control. Part coming up out of stock fyi. Submitting for part order. Unit is frosting up in back freezer wall. Unit is in house and needs part. ; rqstng P&A on 1 5304533531 (Control)"

We serviced a

GENERAL ELECTRIC DRYER

Model GTX22EASK0WW

Near Loveland, OH 45140

Charles

Job Details: 09/20/2022

"Unit wont power on. Ordering parts for repair. ; rqstng P&A on 1 WE04X25280 (Timer) and 1 WE04X25195 (Thermostat) and 1 WE04X28977 (Switch) and 1 WE04X25194 (Thermostat) and 1 WE04X25196 (Thermostat)"

We serviced a

GE DISHWASHER

Model PDT715SBN3TS

Near Maineville, OH 45039

Charles

Job Details: 09/20/2022

Unit leaking from underneath. Water did damage floor. Took pics and documented. Need parts for repair. Leg bent as well. ; rqstng P&A on 1 WD19X25700 (Pump assy) and 2 WD12X23057 (Leg)s

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Maineville, OH 45039

Charles

Job Details: 09/20/2022

Unit not responding as designed. Needs parts listed. ; rqstng P&A on 1 W10838672 (Console) and 1 W11401712 (Control)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN2WW

Near Morrow, OH 45152

Charles

Job Details: 09/20/2022

Unit squeaks badly. Needs parts for repair. Rep.. clarice Case number #08672201 Reaching out to techline for documentation. Tech ..Tony said change transmission. And belt. Said no squeak comes from tub at all. ; rqstng P&A on 1 WH45X26674 (Basket) and 1 WH03X33730 (Gearcase) and 1 WH43X31240 (Auger) and 1 WH43X31239 (Base) and 1 WH01X24180 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Kettering, OH 45429

Tim

Job Details: 09/19/2022

Fixed light assembly and adjusted refrigerator.

We serviced a

SAMSUNG DRYER

Model DVE52M8650V/A3

Near Moraine, OH 45439

Tim

Job Details: 09/19/2022

Checked unit over found that unit was making a rattling/squealing noise. Disassembled unit removed rollers and idler. Greased and reassembled unit reinstalled belt and cleared out blower wheel. Reassembled dryer and tested. Unit checks OK

We serviced a

GE RANGE

Model JBS160DM3WW

Near Dayton, OH 45406

Tim

Job Details: 09/19/2022

Replaced parts listed checks ok

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

Reprogrammed control and tested unit. Checks ok

We serviced a

GE WASHER

Model GTW750CPL0DG

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

"Reprogrammed control and checked unit over found bearings in wash tub were loud, water valve leaking by also. No repair as of yet."

We serviced a

LG WASHER

Model WT7300CW/01

Near Dayton, OH 45429

Tim

Job Details: 09/19/2022

Adjusted agitator and instructed customer on cleaning build up out of tub.

We serviced a

KENMORE COOKTOP

Model 790.9420332

Near Dayton, OH 45429

Tim

Job Details: 09/19/2022

Fixed terminal block and informed customer to get electrician to fix outlet. Checks ok

We serviced a

KENMORE RANGE

Model 790.9641441

Near Dayton, OH 45429

Tim

Job Details: 09/19/2022

Unit functions good when I arrived checks ok

We serviced a

LG WASHER

Model WT7305CV

Near Liberty Township, OH 45044

Steve G

Job Details: 09/19/2022

Installed new console. Check ok

We serviced a

LG WASHER

Model WM2101HW

Near Dayton, OH 45431

Tim

Job Details: 09/19/2022

Checked unit over found it when the unit would reach the high spin speed the entire inside of the washer with wobble and start to leak. Also found that it was throwing OE/LE error code. Unit needs complete tub assembly and drain pump. Spoke with American home shield and then putting unit into options.

We serviced a

SAMSUNG RANGE

Model NE59M4320SG/AA

Near Fairborn, OH 45324

Tim

Job Details: 09/19/2022

Replaced control due to not sending power to bake or broil element. Checks ok

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

Replaced water valve. Check ok.

We serviced a

ROPER DRYER

Model RED4516FW0

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

Adjusted door checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFFH21F7HWE

Near Lebanon, OH 45036

Steve G

Job Details: 09/19/2022

All operations check ok.

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Mason, OH 45040

Steve G

Job Details: 09/19/2022

Customer stated that the unit is loud. Load test the unit and the unit did check out fine. Did not hear anything out of the norm.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near West Chester Township, OH 45069

Steve G

Job Details: 09/19/2022

CX states that the unit is not washing. Load test the unit and unit is washing. Did give customer other helpful tips as well. . Customer also has issues with the install. Adv her to call her vendor.

We serviced a

GE MICROWAVE

Model JVM3160EF1ES

Near West Chester Township, OH 45069

Steve G

Job Details: 09/19/2022

Unit is not turning on. Customer states that the unit never did work when they tried it and they just moved in. Unit is in the kitchen and is 5 years old. Did point out that the vent cover was cracked. Found the in line fuse was out and replaced it

We serviced a

KENMORE WASHER

Model 796.4107331

Near Tipp City, OH 45371

Shawn H

Job Details: 09/19/2022

Customer states that unit wont drain and makes a growl when trying to drain. Unit wont advance and finish cycle if it wont drain. Cleared water and inspected filter/pump. Found impeller loose from motor shaft. This is why it wont drain and is making noise. Unit needs drain pump. Installed new drain pump and ran to test. Unit operates as it should. All ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TS9

Near Troy, OH 45373

Shawn H

Job Details: 09/19/2022

Customer states that icemaker barely produces one cup of ice a day. Also when they dispensed ice a hex head screw fell out into the cup. Inspected icemaker/ice bucket and found no loose or missing screws. Inspected dispenser and found no screws missing either. Screw was left from the factory and fell into icemaker. Inspected icemaker and found it set to the lowest fill setting. Ice cubes are coming out small and this can cause slow production. Tested temperature sensor and sensor is out of range. Replaced icemaker and cycled to test. All functions of the icemaker are working properly. Advised customer that unit should fill ice bucket within 48 hours. All OK.; used 1 243297613 (Ice maker) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Centerville, OH 45459

Sam

Job Details: 09/19/2022

Inspected the unit and found a loose drain pump hose leaking along with the pressure sensor line kinked. Made adjustments and ran a test cycle. Found no other leaks.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Dayton, OH 45415

Shawn H

Job Details: 09/19/2022

Unit is 6 years old in laundry room. Customer states that unit isnt heating. Found heating element shorted open. Replaced heater and ran to test. Unit is heating and tumbling as it should. All ok. ; used 1 DC97-14486A (Heater assembly) from stock

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Englewood, OH 45322

Shawn H

Job Details: 09/19/2022

Installed all provided parts and ran to test. No more smoke; unit tumbles and heats as it should. All ok.

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Dayton, OH 45414

Shawn H

Job Details: 09/19/2022

Installed new control and user interface. Ran to test. All functions operate as they should. All ok.

We serviced a

LG WASHER

Model WT7100CW

Near Phoneton, OH 45371

Shawn H

Job Details: 09/19/2022

Broke wash plate to gain access under it. Large amount of soap scum and debris under the wash plate. Removed tub and cleared debris from outer tub and basket. Reassembled and ran rinse cycle. Advised customer to run clean washer cycle with Affresh to clean up and loose debris.

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Tipp City, OH 45371

Shawn H

Job Details: 09/19/2022

Installed new brake rotor and pads. Ran unit to test. No more noise in agitation. All ok

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Middletown, OH 45042

Sam

Job Details: 09/19/2022

"Installed part, recalibrated and ran a test cycle. The motor would not activate and agitate or spin the basket. Called GE techline and we tested each component of the unit and found the motor, shift actuator, and splutch kit, and transmission was also damaged. After running several tests it was determined that the unit had to of been affected by a lighting strike or similar issue to have caused so match damage to the unit. Due to the cost and extent of repair the unit is not repairable and needs to be replaced. Customer to file with home owners insurance."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW3

Near Franklin, OH 45005

Sam

Job Details: 09/19/2022

Inspected the unit and found ice buildup in the freezer section blocking cold air flow into the freshfood section. Made adjustments to the defrost timer so it would run through a proper defrost. Advised the customer to run the unit through a 48 hour defrost cycle.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3054TBS

Near Carlisle, OH 45005

Sam

Job Details: 09/19/2022

Inspected unit unit and found the back left support leg damaged. Photos taken. Repair declined by Frigidaire as the damage is not normal wear and tear nor is it a manufacturer defect with the unit. The damage is from shipping or happened during installation and not covered through the manufacturer warranty. Advised the builder.

We serviced a

KITCHEN AID REFRIGERATOR

Model WRV986FDEM01

Near Dayton, OH 45458

Sam

Job Details: 09/19/2022

Inspected the unit and found the smart defrost cycle staying in the defrost cycle little too long and warming up the refrigerator and freezer section causing the icemakers to stop working for several days. Found the freezer icemaker on off bar had come dislocated. Used icemaker and placed unit on a basic eight hour defrost cycle. All other checks OK.

We serviced a

LG DRYER

Model DLEX800V

Near Bellbrook, OH 45305

Sam

Job Details: 09/19/2022

"Inspected unit and found several articles of clothing wrapped around the blower housing wheel. Disassembled unit removed the items, tighten down the blower housing wheel and reassembled unit. All checks OK"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JZ0

Near Dayton, OH 45459

Sam

Job Details: 09/19/2022

Inspected unit and found the bake igniter not consistently lighting. Replaced the spark igniter ran a test cycle. All checks OK

We serviced a

WHITE REFRIGERATOR

Model n/a

Near Dayton, OH 45410

Kevin

Job Details: 09/19/2022

Unit is about 30 yrs old sealed system not worth repairing

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU16F2VW

Near Lebanon, OH 45036

Kevin

Job Details: 09/19/2022

Pressurized system with nitrogen unit has internal refrigerant leak non repairable called techline -Gaety-85774531 gave customer the case file number; used 1 A19676501 (Drier) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Dayton, OH 45432

Kevin

Job Details: 09/19/2022

Installed new ice maker per rework and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model WA50R5200AW/US

Near Dayton, OH 45449

Sam

Job Details: 09/19/2022

"Inspected the unit and found the hot and cold water valves had been reversed. This was causing the unit to not function properly. Made adjustments, unit functioning properly."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN5FS

Near Springboro, OH 45066

Sam

Job Details: 09/19/2022

Inspected the unit and found a large amount of suds inside the unit and the customer not using rinse aid on a regular basis. Added olive oil to the cycle and ran for several minutes. Advised the customer to let it finish the cycle and use cleaning tablets and rinse aid on a regular basis. The suds are causing the unit to short out the cycle and not run completely through the program. All checks ok.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Springboro, OH 45066

Sam

Job Details: 09/19/2022

Inspect the unit and from the front left burner temperature off slightly along with the back right one. Made minor changes in the temperature setting and ran a test cycle. All checks OK

We serviced a

GE DISHWASHER

Model GDF535PSR3AA

Near Liberty Township, OH 45044

Sam

Job Details: 09/19/2022

Inspected unit and found the customer not using rinse aid on a regular basis and a smell coming from inside the unit. I provided information to the customer about how theres always water sitting in the bottom of the unit and recommended to keep the unit cracked open to allow airflow in. Also recommended they use rinse aid on a regular basis and cleaning tablets. Ran a test cycle and found no leaks or issues.

We serviced a

LG WASHER

Model WT5170HV

Near Englewood, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found a large amount of rust on the top cabinet piece. Part is no longer available.

We serviced a

MIDEA REFRIGERATOR

Model MRS26D5AST

Near Greenville, OH 45331

Kellen

Job Details: 09/19/2022

Installed parts. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PP5A

Near Dayton, OH 45424

Kevin

Job Details: 09/19/2022

Contacting Frigidaire unit is rusted out on the back contacting techline-Eric-case file #85776516

We serviced a

HAIER REFRIGERATOR

Model HA10TG21BSB

Near Dayton, OH 45406

Kevin

Job Details: 09/19/2022

Unit has internal refrigerant leak non repairable contacted AST- spoke to Janet and she approved unit for the sealed system returning parts

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R5ESBL

Near Dayton, OH 45426

Kevin

Job Details: 09/19/2022

Damper motor making loud noise needs replaced; used 1 241600906 from stock

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Trotwood, OH 45426

Kellen

Job Details: 09/19/2022

Installed part. Ran a test cycle. All checks ok

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN2WW

Near Englewood, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found the inner glass was shattered on the door. I stated to the customer that warranty will not Provide cosmetic parts in this situation. I advised the customer to call GE to try to get those parts shipped to her.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Union, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found that it was leaning to the right quite a bit. Removed the kickplate. Adjusted right leg. Unit is now level. Advised the customer to get a cleaning agent. And clean it once a week for four weeks. And then once a month after that. And to only use one dishwasher pod per washing. All checks OK

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