Service History 355 - Authorized Service

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Goshen, OH 45122

Charles

Job Details: 10/14/2021

Installed part listed. Ckd ok; used 1 WE11X21156 (Element) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Xenia, OH 45385

Brad Anders

Job Details: 10/14/2021

"Found main control not responding properly, will need main control replaced, customer considering repair."

We serviced a

SAMSUNG DISHWASHER

Model DW7933LRASR/AA

Near Xenia, OH 45385

Brad Anders

Job Details: 10/14/2021

"Found wash pump connection loose, repaired connection , also unit has build up of food and grease keeping dishes from getting cleaned properly, customer to clean unit out."

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Xenia, OH 45385

Brad Anders

Job Details: 10/14/2021

"Installed new water valve assembly, unit checks ok."

We serviced a

GE REFRIGERATOR

Model GFE28GELKDS

Near Greenville, OH 45331

Amber

Job Details: 10/14/2021

Followed directions that tech line gave me and placed a towel between the doors and adjusted the doors from the hinges. All checks ok.

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Anna, OH 45302

Amber

Job Details: 10/14/2021

"Inspected unit and found everything working correctly. When customer plugged unit in, it immediately went into a drain. He stated he could get the unit to drain but not spin out. When the unit finished draining I started a normal cycle until agitation and it work properly. I then put the unit into a drain and spin which also worked properly. Told customer GE had released an upgrade kit for the lid lock due to failures in the old design. Replaced lid lock with service kit. All checks ok. ; used 1 WH08X31577 (LID LOCK) from stock"

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113TW01

Near New Weston, OH 45348

Amber

Job Details: 10/14/2021

"Inspected unit and found when trying to run a test cycle, unit threw an er co error code for miscommunication between the output board and the control panel. Gave customer estimate for both parts and he stated he would like to take the time and talk to his wife about it."

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFF

Near Tipp City, OH 45371

Shawn H

Job Details: 10/14/2021

Installed new fan and ran to test. Fan and convection element arent coming on in preheat for bake or for convection settings. Not getting voltage from the main control. Harness is good. Called Frigidaire Techline and they suggest replacing the EOC again and the user interface. User interface may not be signaling EOC to turn on convection features. ; ordrng 1 5304523298 (User Interface) and 1 5304516862 (EOC)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Dayton, OH 45404

Shawn H

Job Details: 10/14/2021

Customer states that clothes arent spinning out. Clothes are still soaking wet. Ran diagnostics to check for errors. F8E1 long fill error present. Unit fills fine. Tub is sitting lower on the left side. Unit is level. Unit isnt spinning up to full speed because basket isnt level. Clothes shift to side and cause out of balance. Unit needs suspension set. ; ordrng 1 W11217817 (Suspension set)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Middletown, OH 45005

Sam

Job Details: 10/14/2021

Inspected unit and found the auger motor not dispensing ice. The water dispenser works properly and the doors appear to be opening and closing properly. Ordering auger motor and board.; rqstng P&A on 1 DA97-12540G (Auger assembly) and 1 DA97-20069A (PCs assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model GH7145XFQ1

Near Centerville, OH 45459

Sam

Job Details: 10/14/2021

Inspected the unit and several of the buttons on the UI display would not respond. Ran a test cycle and got a very strong plastic and metal smell coming from the unit. This is indicated that the transformer and magnetron have went bad. Transformers also taken out the capacitor. The unit is 21 years old and located in the kitchen. The tech does not recommend the repair due to the extensive cost and the age of the unit.; rqstng P&A on 1 W10245183 (Magnetron) and 1 8184974 (PCs assembly) and 1 4393924(nla) (UI panel) and 1 W10136726 (Transformer) and 1 8169501 (Capacitor) and 1 4393600 (Diode)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS0

Near Dayton, OH 45414

Shawn H

Job Details: 10/14/2021

Customer states that control dime during heating then will shut down. Ran to test. Unit heats fine. Control has a short in it that when it warms up it shuts down. Unit needs control. ; ordrng 1 W10894098 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI1835VS0

Near Tipp City, OH 45371

Kevin

Job Details: 10/14/2021

Called Bobby ordered new ice maker ; ordrng 1 5304520536 (Ice maker)

We serviced a

KENMORE RANGE

Model 790.9421240C

Near Dayton, OH 45417

Sam

Job Details: 10/14/2021

"Inspected unit and found extensive wear and tear on the unit and found the top burners not working, failed bake element, several bad infinite switches and a faulty control board. the unit is in very bad shape and the tech recommends to replace the unit. The unit is roughly 23 years old and located in the kitchen.; rqstng P&A on 1 316557118 (Range control) and 1 316419137 (Overlay) and 2 316436000 (Switch)s and 2 316436001 (Relay switch)s and 1 5304508926 (Warmer switch) and 4 5303935058 (Recepticle kit)s and 2 316442301 (Element)s and 2 318372211 (Element)s and 2 A316222201 (Drip pan)s and 2 318067077 (Drip pan)s"

We serviced a

GE DISHWASHER

Model GSD5500G00WW

Near Miamisburg, OH 45342

Sam

Job Details: 10/14/2021

Inspected unit unit and found the wash motor with low water flow through both spray arms and making a grinding noise. Inspected underneath the unit and found damage to the motor and tub. Several buttons on the control not responding running diagnostics. The unit is 19 years old and located in the kitchen. Tub is not a repairable part. Tech recommends the unit be replaced.; rqstng P&A on 1 WD26X10013 (Wash motor) and 1 WD22X10017 (Lower sprayarm) and 1 WD19X10022 (Housing pump) and 1 WD21X10116 (Control) and 1 Xxxxxx (Tub (not repairable part)) and 1 WD22X10022 (Upper sprayarm)

We serviced a

LG HOME COOKING - E

Model LREL6323D/01

Near Maineville, OH 45039

Charles

Job Details: 10/14/2021

Needs parts for repair; rqstng P&A on 1 EBR89296005 (Pcb main) and 1 EBR89296403 (Display)

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Maineville, OH 45039

Charles

Job Details: 10/14/2021

Unit has several errors. Needs parts for repair ; rqstng P&A on 1 W11033860 (Control) and 1 W10509710 (Valve) and 1 W10831586 (Air trap) and 1 W10448876 (Sensor) and 1 W10509002 (Hose) and 1 W10443885 (Lock)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT695SMJ0ES

Near Goshen, OH 45122

Charles

Job Details: 10/14/2021

Unit has communication errors and latch. Ordering for repair; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X10490 (Latch) and 1 WD21X23462 (UI)

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rossburg, OH 45362

Amber

Job Details: 10/14/2021

"Inspected unit and found about half way through a 60 minute cycle, unit started flashing and beeped like it was paused. I opened the dishwasher, pressed the start button and closed it back up and the dishwasher resumed the cycle. This dishwasher has a module for opening the door for eco drying. Ordering door opening module and the lid latch. ; rqstng P&A on 1 12025140 (Door opening module) and 1 10008141 (Lock)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Springfield, OH 45506

Brad Anders

Job Details: 10/14/2021

"Customer claims unit is squealing, was not able to get unit to make a sound, customer called later and said its making the sound again constantly. Talked to JJ at Showplace, I informed them that we will put it back on the schedule, but they will be responsible for a service charge if there is nothing wrong found again.; saved tckt"

We serviced a

KENMORE WASHER

Model 110.450884

Near Dayton, OH 45424

Brad Anders

Job Details: 10/14/2021

"Found inner basket going out of balance due to wear on the tub bearings, control not responding properly, ordered front and rear outer tub, inner basket, Main control, and bellow. Located in the laundry room, manufactured 2010.; rqstng P&A on 1 Unknown (Rear outer tub) and 1 Unknown (Front outer tub) and 1 Unknown (Inner basket) and 1 Unknown (Main control) and 1 Unknown (Bellow)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418UW3A

Near Greenville, OH 45331

Amber

Job Details: 10/14/2021

Inspected unit and found when trying to drain the pump makes a very low hum noise. But pump does not drain out any of the water. Ordering drain pump.; rqstng P&A on 1 A00126401 (Drain pump)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPFU19F8WF2

Near Franklin, OH 45005

Steve G

Job Details: 10/13/2021

Installed new icemaker and water valve

We serviced a

LG REFRIGERATOR

Model LRMVS3006D/00

Near Monroe, OH 45050

Steve G

Job Details: 10/13/2021

"Unit is not making craft ice . contact LG, found out there is a software issue. There is no update for the issue has been given or new board to be replaced customer is going to contact LG or vendor"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NW7B

Near Middletown, OH 45044

Steve G

Job Details: 10/13/2021

Unit is leaking. Installed new door gasket on bottom inner panel. Cycled. In kitchen 16 yrs ; used 1 809006501 (Door gasket) from stock

We serviced a

KENMORE REFRIGERATOR

Model 106.566525

Near Liberty Township, OH 45044

Steve G

Job Details: 10/13/2021

Unit is 16 years old in kitchen. Found the cold air return was frozen up. Adv customer to unplug the unit for 2 days. Can not thaw that out with any kind of heat. Back door was open per customer.

We serviced a

LG WASHER

Model WM3670HVA

Near Englewood, OH 45322

Shawn H

Job Details: 10/13/2021

Customer states that unit isnt dispensing fabric softener. Inspected dispenser and found it clogged with softener/soap. Cleaned dispenser and ran to test. Unit isnt getting cold water. Water is on. Valve is getting voltage. Found screen clogged with debris. Cleared valve but it still wont open fully. Replaced valve from stock and unit fills as it should. Debris is coming from water softener. Advised customer of issue and they set softener to bypass. Please mail out receipt. ; used 1 5220FR2075L (Cold valve) from stock

We serviced a

WHIRLPOOL DRYER

Model WED80HEBW0

Near Vandalia, OH 45377

Shawn H

Job Details: 10/13/2021

Customer states that unit wont tumble. Inspected unit and found thermal fuse wire loose. Tech did not get it secured on previous service and it came loose. Secured connection and ran to test. All ok. Unit tumbles and heats as it should.

We serviced a

MAYTAG RANGE

Model MGR8800DS0

Near Eaton, OH 45320

Shawn H

Job Details: 10/13/2021

Installed new control and sensor. Ran to test. Unit is heating as it should. Got to 350 within 10 minutes. All ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near New Lebanon, OH 45345

Shawn H

Job Details: 10/13/2021

Installed new touchpad and verified operation. All buttons function as they should and unit operates as it should. All ok.

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ00

Near Dayton, OH 45426

Shawn H

Job Details: 10/13/2021

Installed new door switch and verified function. All ok.

We serviced a

SAMSUNG MICROWAVE

Model ME17R7021EB

Near Dayton, OH 45419

Sam

Job Details: 10/13/2021

"Inspected the unit. The customer was not able to get the light cover removed from the bottom of the microwave. Removed the cover, made adjustments to the light cover and door, and demonstrated the customer how they could remove themselves. All checks OK"

We serviced a

KENMORE WASHER

Model 11045087404

Near Dayton, OH 45406

Sam

Job Details: 10/13/2021

"Inspected the unit and found damage to the drain pump, waterline running inside the unit and the gear case. The total sum of the repair is not worth the value of the unit. The unit is 15 years old and in rough shape. Tech recommends to the customer to replace the unit and not do the repair due to the cost and high risk of future issues."

We serviced a

CROSLEY FREEZER

Model WCV20F

Near Eaton, OH 45320

Shawn H

Job Details: 10/13/2021

Customer states that unit is getting excessive frost build up on the top. Unit is 20+ years old in garage. Unit is a non defrosting freezer. Frost is building up along the top due to outside air getting into the unit. Both upper corners of the gasket arent sealing well. This is allowing moisture in. Unit needs door gasket and silicone sealed along edges. Gasket is NLA through our sources. Verified with DAP. Calling AHS to inform and supply part number. Unit is not covered under their warranty. Authorization number 107ERFP

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Germantown, OH 45327

Sam

Job Details: 10/13/2021

Inspected the unit and found the lid assembly not opening or closing and the unit not recognizing it locked. Advise the customer of the issues and recommended to replace the latch assembly. Part is currently on back order and may take several weeks before we get the pardon. Advised The customer I could provide him with the part number if they wanted to try to locate it from another source and install it themselves so they dont have to wait. Customer agreed that they would try to locate the part. Lid Latch Assembly part# W11394572

We serviced a

FRIGIDAIRE RANGE

Model FFEH3054USD

Near Germantown, OH 45327

Sam

Job Details: 10/13/2021

Installed parts. All checks OK

We serviced a

KITCHEN AID DISHWASHER

Model KDFE304DSS0

Near Bellbrook, OH 45305

Sam

Job Details: 10/13/2021

"Inspected the unit and found a large amount of food and gunk built up around the filters and down in the drain pump and wash motor. The inside of the unit was also caked in layers of detergent and gunk. I advise the customer that the unit is not worth repairing due to the high cost of the repair and the high risk of potential issues after replacing all the spray arms, wash motor, drain pump, and circulatory lines. Customer to replace the unit."

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC503EBS00

Near Centerville, OH 45458

Sam

Job Details: 10/13/2021

Installed parts and make sure the evaporator cover is still sealed up. Enter diagnostics and remove the unit off of smart defrost cycle and set it to an eight hour basic defrost cycle. All other checks OK. No other service pointers for the unit or per the issues demonstrated.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Springboro, OH 45066

Sam

Job Details: 10/13/2021

Provided information to the customer over the phone and theyre going to replace the unit.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Dayton, OH 45420

Kevin

Job Details: 10/13/2021

Error code 22 unit needs ff fan it is frozen up calling Aarons-spoke to Marcus said hold off on the repair

We serviced a

SAMSUNG RANGE

Model NE59T4311SG

Near Dayton, OH 45449

Sam

Job Details: 10/13/2021

"Inspected unit and found the terminal block, main wiring harness and main power cord damaged due to a loose connection. Removed the old terminal block and inspected the main wiring harness and repaired lines, made adjustments to the terminal block, and found main power cord damaged. Removed main power cord and installed a different cord located at Aarons. All checks ok."

We serviced a

GE REFRIGERATOR

Model GFE28GYNCFS

Near Dayton, OH 45458

Sam

Job Details: 10/13/2021

Inspected the unit and found the drain line in the freezer section frozen over and leaking out onto the floor from the front of the freezer. Cleared the drain line and advised the customer to run at least a 24-48 hour defrost cycle to allow the ice to melt. Once they plug it back in it should take 24 hours to cool and an additional 24 hours for the icemaker to start working. All other checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TF7

Near Dayton, OH 45406

Kevin

Job Details: 10/13/2021

Found unit extremely hot checked condenser fan blade was off and checking water line had bad spot on it repaired it and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW1

Near Trotwood, OH 45426

Kevin

Job Details: 10/13/2021

Adjusted door shim door and gaskets and Deb okayed the estimate calling in with credit card; used 2 240311303 (Washer) from stock

We serviced a

GE REFRIGERATOR

Model PWE23KMDEES

Near Dayton, OH 45420

Kevin

Job Details: 10/13/2021

Defrost drain is plugged up cleared out

We serviced a

MAYTAG DISHWASHER

Model KDTE104ESS2

Near Mason, OH 45040

Charles

Job Details: 10/13/2021

Not draining is Cx complaint. Stuck door switch error as well as leaking from bottom. Unit needs parts listed. Cx declined est. does not want to repair

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AW0

Near Franklin, OH 45005

Kevin

Job Details: 10/13/2021

"Installed new Evap coil and charged unit ; used 1 5308000010 (Fan), and 1 A19676501 (Drier) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PS3

Near Dayton, OH 45420

Kevin

Job Details: 10/13/2021

Unit has an internal refrigerant leak and is non repairable calling cPS-

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Beckett Ridge, OH 45069

Charles

Job Details: 10/13/2021

Lights were on. Pulled freezer door switch found loose connection. Also found ice maker tilted. Adjusted and all ckd ok.

We serviced a

SAMSUNG RANGE

Model NX58R5601SS/AA

Near Mason, OH 45040

Charles

Job Details: 10/13/2021

Installed parts listed. Ckd ok

We serviced a

GE REFRIGERATOR

Model GFSF6KKYCBB

Near Mason, OH 45040

Charles

Job Details: 10/13/2021

Installed parts listed. Unit ckd ok

We serviced a

WHIRLPOOL DRYER

Model LEQ9858LW0

Near Dayton, OH 45424

Brad Anders

Job Details: 10/13/2021

"Found thermal fuse open, installed new thermal fuse, unit checks ok.; used 1 3392519 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairborn, OH 45324

Brad Anders

Job Details: 10/13/2021

"Tested unit, found all operations test ok, customer getting long dry times due to vent being smashed behind unit. Customer to adjust vent."

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Dayton, OH 45432

Brad Anders

Job Details: 10/13/2021

"Found icemaker not cycling properly, installed icemaker, unit checks ok."

We serviced a

LG WASHER

Model WM2701HV

Near Dayton, OH 45414

Brad Anders

Job Details: 10/13/2021

"Found drain pump not turning with proper voltage applied, installed new drain pump, unit checks ok.; used 1 4681EA2001T (Drain pump) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHC2342LP1

Near Springfield, OH 45505

Brad Anders

Job Details: 10/13/2021

"Found water valve not allowing water to flow to dispenser or icemaker properly, installed water valve assembly, unit checks ok.; used 1 242252702 (Water valve) from stock"

We serviced a

GE DISHWASHER

Model GDT580SMF6ES

Near Xenia, OH 45385

Brad Anders

Job Details: 10/13/2021

"100 deductible collected, found heating element out of ohm range, unit not drying properly, installed new element, unit checks ok."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Springfield, OH 45506

Brad Anders

Job Details: 10/13/2021

"Found User Interface not responding properly, will need User Interface replaced. Customer is considering repair."

We serviced a

GE WASHER/DRYER

Model GUD27ESSM1WW

Near Springfield, OH 45505

Brad Anders

Job Details: 10/13/2021

"Found lid not locking properly, found loose connection at lock, repaired connection, unit checks ok."

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Greenville, OH 45331

Amber

Job Details: 10/13/2021

"When trying to take videos of washer making noise, everything ran properly. Ran through normal cycle fine. No leaks or burning smells. Told customer she could continue to use her washer but keep an eye out on it. All checks ok."

We serviced a

KITCHEN AID MICROWAVE

Model KBMC147HSS0

Near Ludlow Falls, OH 45339

Amber

Job Details: 10/13/2021

Inspected unit and found control panel not responding. I was able to turn the control lock on. When I did microwave acted appropriately. After turning control lock off unit was running properly. Informed the customer that if this were to happen again they could try the control lock or flipping the breaker for about 30 seconds. But if it continues to happen they would need a quote for a new control panel. All checks OK

We serviced a

SAMSUNG WASHER

Model WF328AAR/XAA

Near Pleasant Hill, OH 45359

Amber

Job Details: 10/13/2021

Inspected unit and found door gasket had been ripped causing noise with the machine. Replaced door boot. All checks ok.

We serviced a

KENMORE WASHER

Model 110.2002201

Near Arcanum, OH 45304

Amber

Job Details: 10/13/2021

Inspected unit and found suspension rods not as tense as they need to be. Gave customer a quote for a suspension rod kit. Customer explained that she had bought this unit from her landlord and was leaving it behind when she moves in a couple weeks. She said she would give estimate to landlord to see if they wanted to fix it. I told the customer they could continue to use unit.

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Greenville, OH 45331

Amber

Job Details: 10/13/2021

Inspected unit and I found shocks sagging and causing the back of the tub To hit the back panel. Also found noise coming from the gear case. Found door boot ripping. Gave customer a quote for shocks and door boot. Customer declined repair.

We serviced a

GE RANGE

Model JP989BK1BB

Near Liberty Township, OH 45044

Steve G

Job Details: 10/13/2021

"Unit is tripping the breaker. Customer did show me a video of the large spark. 16-18 yrs old Wire harness shorted out causing causing small fire. ; ordrng 2 WB24T10063 (Dual switch)s and 1 WB30T10093 (Bridge element) and 1 WB30T10095 (Dual element) and 1 1111 (Wire harness), used 2 WB24T10119 (Switches) from stock"

We serviced a

GE WASHER

Model GTW840CSN1WS

Near Monroe, OH 45050

Steve G

Job Details: 10/13/2021

Customer states that the unit flooded the house. Found the end cap of the water valve fell off. ; ordrng 1 Wh13x26637 (Water valve)

We serviced a

SPEED QUEEN WASHER

Model AWNE92SP113TW01

Near New Lebanon, OH 45345

Shawn H

Job Details: 10/13/2021

Customer states that unit isnt spinning out water from clothes. Inspected unit and found belt slipping under large loads. Idler pulley is weak and not putting proper tension on belt. Unit needs idler kit. Please mail out receipt.; ordrng 1 959P3 (Idler & belt kit)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC503EBS00

Near Tipp City, OH 45371

Shawn H

Job Details: 10/13/2021

"Customer states that freezer is getting frost in the upper right side. Inspected unit and found door not sealing well in top right. Gasket is missing magnet strip in the upper section. Gasket isnt holding to frame to seal. Unit needs gasket. Gasket was on new door customer received from Whirlpool. Gasket should be under warranty. Gasket show no longer available on its own. Unit needs door assembly. Unclear on if customer should call in to Whirlpool for the part since they ordered it or if we should order. Will speak with Shari tomorrow. ; rqstng P&A on 1 LW10864696 (Freezer door), states that autho needed"

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Eaton, OH 45320

Shawn H

Job Details: 10/13/2021

Customer states that unit wont dispense ice. Inspected ice bucket and found ice clumped together. Broke ice up and unit is dispensing fine. Unit has error code for a warm ice box. Fans are working and temp is correct. Ice box door isnt sealing well and allowing cubes to melt and clump together. Unit needs ice door with gasket. ; ordrng 1 Unkown (Ice box door w/gasket)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBNA

Near Eaton, OH 45320

Shawn H

Job Details: 10/13/2021

"Unit is 6 years old in kitchen. Customer states that ice maker is inop and shelf pin is broken in the fresh food section. Crisper drawer shelf pin broke from liner. Pin is good but liner is cracked and split. No way to fix crack and split. Unit would need crisper drawer, crisper shelf, glass for shelf, 2 door bins for freezer and fresh food section. Advised customer shelves and bins may not be covered. Will contact AHS to determine. Ice maker is shorted causing it not to cycle. Installed ice maker and verified operation. Per AHS theyd like us to attempt a repair of the liner since the unit is cooling okay. If we cannot repair then it will go into replacement options. Need to reschedule to have tech fill in area behind crack with foam and secure shelf pin. ; used 1 241798224 (Ice maker) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Dayton, OH 45459

Sam

Job Details: 10/13/2021

Inspected the unit and found the compressor overheating due to the compressor fan not working. The compressor would activate (4.0 amps) and run for a minute than shutoff. Both freezer and freshfood section were at room temperature. Rest the unit and made adjustments to the compressor. It activated for a short time period then shutoff again. ; rqstng P&A on 1 BK190CL2C (Compressor) and 1 DA97-03870C (Condenser fan motor) and 1 DA31-00010D (Fan blade) and 1 DA34-00004D (Relay)

We serviced a

GE RANGE HOOD

Model JVX530DJ2BB

Near Dayton, OH 45417

Sam

Job Details: 10/13/2021

"Customer complaint is that the motor would not run at all. Inspected unit and found the customer had disassembled the unit and taken apart the motor, blower wheel, fan guards and plastic guides. The motor wires appear to have been spliced. Photos taken. Tech was unable to test the unit. Contacted GE for authorization request for repair but could not make contact. ; saved tckt"

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Milford, OH 45150

Charles

Job Details: 10/13/2021

Stuck button and bad element errors; rqstng P&A on 1 WE11X21156 (Heater) and 1 GEWE22X32178 (Control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF20HFENBBC/US

Near Dayton, OH 45410

Kevin

Job Details: 10/13/2021

Found ice maker not cycling properly ordered new ice maker and ticket #4161903398; saved tckt

We serviced a

GE REFRIGERATOR

Model GTS22ICMARWW

Near Dayton, OH 45420

Kevin

Job Details: 10/13/2021

Not defrosting properly needs new heater and control brd ; ordrng 1 WR55X10942P (Cont brd) and 1 WR51X10038 (Defrost heater)

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA02

Near Liberty Township, OH 45044

Charles

Job Details: 10/13/2021

Unit is freezing over and covers need replaced. Also needs control board for repair. PLS SEE STICKY NOTES; rqstng P&A on 1 DA97-08725F (Cover) and 1 DA97-08724N (Cover) and 1 DA41-00670C (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near West Chester Township, OH 45069

Charles

Job Details: 10/13/2021

"Unit still not making ice. Front UI not easy to see. Submitting for parts for repair.; rqstng P&A on 1 W10843055 (Control) and 1 W11387386 (UI board), states that autho needed"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pleasant Hill, OH 45359

Amber

Job Details: 10/13/2021

"Installed new thermostats. Customer stated she would let me know if it works. Called tech line and spoke with Garrett, explained to them what has been going on with the unit and speaking with tech line last time. He stated customer needs to change their vent line, aluminum either rigid or semi rigid vent line. Tech line also stated depending on how long the vent line is up to the roof customer might always have drying issues. Called Chris cash and talked with him about next steps. ; saved tckt"

We serviced a

ELECTROLUX DRYER

Model EWMED70JSS0

Near Bradford, OH 45308

Amber

Job Details: 10/13/2021

Inspected unit and found motor complete locked up and not turning. Ordering new motor. ; ordrng 1 137116000 (Motor)

We serviced a

GE DISHWASHER

Model GDT535PSM5SS

Near Middletown, OH 45042

Steve G

Job Details: 10/12/2021

Unit will not start. Found the latch is not making contact with switch. Made adjustment to the top metal cross bar. Cycled

We serviced a

GE WASHER

Model DVLR223EG7WW

Near Middletown, OH 45044

Steve G

Job Details: 10/12/2021

Unit making a thumping noise. Found the top glides are gone. Installed new top green slides. Load test. ; used 2 WE1M1067 (Green glides) from stock

We serviced a

GE DISHWASHER

Model GDF530PMM0ES

Near Dayton, OH 45440

Sam

Job Details: 10/12/2021

"Installed parts, all checks OK"

We serviced a

SAMSUNG WASHER

Model WF431ABP/XAA04

Near Dayton, OH 45440

Sam

Job Details: 10/12/2021

Inspected unit and found leaking from the water valves and the dispenser assembly and found pretty severe damage to the shocks and rusting throughout the unit. Tech recommends to replace the unit due to the extent of the water damage and the cost.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF5A

Near Monroe, OH 45050

Steve G

Job Details: 10/12/2021

Door would not close found latch was flipped over, reseated, Cycled, unit test OK

We serviced a

SAMSUNG DRYER

Model DV45K6500EV/A

Near Centerville, OH 45458

Sam

Job Details: 10/12/2021

Inspected the unit and can hear a loud grinding noise during the cycle. Disassembled the unit and removed all support wheels and sanded and greased support wheels and pulley. Made adjustments to several of the support wheels. made adjustments to the vent line and advise the customer for most efficient dry cycles to try and get an accordion vent line that will not kink up and cause low airflow through the line. All other checks OK

We serviced a

GE DRYER

Model GFD55ESSN0WW

Near Dayton, OH 45458

Sam

Job Details: 10/12/2021

"Inspected unit and found the heating element activating on and off throughout the cycle, found good airflow inside the unit from the blower housing wheel and motor and found the lint trap clean. Ran a test cycle and looked for lint and airflow out of the exterior vent line and could not see any. I advise the customer to have a professional vent cleaning company come out and clear their vents. "

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Waynesville, OH 45068

Sam

Job Details: 10/12/2021

Installed parts and ran a test cycle. All checks OK. Ice mold filling with water. Advise the customer if they have issues with small ice cubes or taking longer than normal to make ice in the future they need to unplug the unit and defrost the waterline as they have a tendency to freeze up.

We serviced a

MAYTAG DRYER

Model MEDX500BW0

Near Dayton, OH 45410

Sam

Job Details: 10/12/2021

Inspected unit and ran a test cycle and found the element is not kicking on. Remove back panel and found a dead heating element. Replaced element and thermal fuse and cut offs. Customer complained of potential door switch issues. Replaced door switch. Ran a test cycle and the unit was still not heat. Remove the terminal block cover and found three dead mice. I advise the customer that this would not be covered by Lowes extended warranty. No other issues found

We serviced a

MAYTAG REFRIGERATOR

Model MCD2257HES

Near Dayton, OH 45420

Sam

Job Details: 10/12/2021

"Inspected the unit and found the water line running to the refrigerator was leaking. Turned off the water and repaired the line with a shark bite connector. Turned water back on and found no other leaks. Made adjustments and replaced water inlet valve, dispenser and door. All checks ok."

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW0

Near Miamisburg, OH 45342

Sam

Job Details: 10/12/2021

Inspected the unit and found it leaking from the valve hose. Replaced parts around test cycle. Found no other leaks. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Dayton, OH 45459

Kevin

Job Details: 10/12/2021

Fill tube is leaking down into fan motor repaired fill tube

We serviced a

GE REFRIGERATOR

Model PFE28RSHGSS

Near Bellbrook, OH 45305

Kevin

Job Details: 10/12/2021

Installed control brd per tech line-mark and rebooted

We serviced a

MAYTAG DRYER

Model n/a

Near Dayton, OH 45410

Sam

Job Details: 10/12/2021

Inspected the unit and found three dead mice wrapped around the terminal block. Remove the terminal block and mice and found minor damage to the heating element wiring in the terminal block. Made adjustments and repairs to the terminal block in wiring harness. Reassembled the unit and ran a test cycle. Unit is now heating properly. All checks OK I advise the customer that the unit will not have a 30 day warranty from the service charge due to the mice damage and theres no guarantee that they will not come back. The customer is aware that there is no 30 day warranty on labor or service charge

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF07ESS01

Near Dayton, OH 45415

Kevin

Job Details: 10/12/2021

Installed control brd and returning cores back to Dap & Anne

We serviced a

MAYTAG ICEMAKER

Model MFI2570FEZ02

Near Huber Heights, OH 45424

Kevin

Job Details: 10/12/2021

Installed new ice maker the other one was intermittently going on and off ; used 1 W10882923 (Imk) from stock

We serviced a

AMANA REFRIGERATOR

Model ARB2109ABR

Near Dayton, OH 45405

Kevin

Job Details: 10/12/2021

UNIT NEEDS NEW DOOR & seal plus not defrosting proper needs bimetal and defrost timer

We serviced a

LG WASHER

Model WM3700HVA/01

Near Liberty Township, OH 45044

Charles

Job Details: 10/12/2021

Found cover to control off inside unit. While in spin mode was rattling and causing loud noise. All ckd ok.

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Mason, OH 45040

Charles

Job Details: 10/12/2021

Installed parts listed. Ckd ok

We serviced a

GE REFRIGERATOR

Model HPS16BTNERWW

Near Dayton, OH 45406

Kevin

Job Details: 10/12/2021

Installed new cont brd and checks ok

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW3

Near Fairborn, OH 45324

Brad Anders

Job Details: 10/12/2021

"Customer claims unit not agitating properly, all operations test ok. Customer could not provide a POP, customer would not pay service charge."

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