We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near East Liberty, OH 43319
Steve
Job Details: 07/23/2021
Found pinched broken blue/white wire going to the crushed cube solenoid. Repaired wiring to solenoid. Unit is operating properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Troy, OH 45373
Steve
Job Details: 07/23/2021
Unit not dispensing ice due to bent ice bucket auger teeth. Straightened teeth and adjusted icemaker to produce smaller cubes to prevent future problems
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 10656532400
Near Bellefontaine, OH 43311
Steve
Job Details: 07/23/2021
Customer has freezer section completely packed full, she has a intermittent evaporator fan noise caused by the unit being overfilled. Recommend customer remove some food product and keep an eye on the unit. At this time unit is functioning and operating properly with no failure found
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Troy, OH 45373
Steve
Job Details: 07/23/2021
Unit shuts down after several minutes on sensing cycles. Instructed customer to run larger loads to ensure that the moisture sensor is in contact with damp clothing or use time dry. Checked unit completely over unit checked out OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Tipp City, OH 45371
Steve
Job Details: 07/23/2021
Installed new door with evaporator frost kit
We serviced a
GE REFRIGERATOR/TOP
Model GFE28GYNBFS
Near West Chester Township, OH 45069
Steve G
Job Details: 07/23/2021
"Customer complaint was noise inside refrigerator, ran and installed update for unit fan assembly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Mason, OH 45040
Steve G
Job Details: 07/23/2021
Unit is not making ice customer had unit out of the hole. Installed ice maker listed. All checks ok. ; used 1 W10882923 (Ice maker) from stock
We serviced a
GE RANGE
Model PT9800SH9SS
Near West Chester Township, OH 45069
Steve G
Job Details: 07/23/2021
Installed part listed and all checks ok.
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Lebanon, OH 45036
Steve G
Job Details: 07/23/2021
Unit is not filling and shuts off. Put unit in diag and durning the agitation the unit was loud. Tilt the unit back and found oil all over. Customer needs gearcase and other parts. Customer is not going to repair
We serviced a
JENN AIR RANGE
Model JES9750CAS01
Near Dayton, OH 45405
Shawn H
Job Details: 07/23/2021
Installed all provided parts and ran to test. Unit is cycling as it should and relay is no longer staying on. All ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTWW/AA
Near Dayton, OH 45414
Shawn H
Job Details: 07/23/2021
"Installed new evaporator cover, insulated suction lines, cleared defrost drain, and verified fan runs quietly. All ok. Please mail out receipts."
We serviced a
TAPPAN RANGE
Model GEF350SBWB
Near Dayton, OH 45414
Shawn H
Job Details: 07/23/2021
Customer states that unit barely heats. Inspected unit and found signs of shorted bake element. Element isnt shorted open but has extremely high resistance. Removed and replaced bake element. Preheated to 350 to test. Unit is heating as it should. Please mail out receipt. ; used 1 316075103 (Element) from stock
We serviced a
SAMSUNG FREEZER
Model RF23M8090SG/AA
Near Union, OH 45322
Shawn H
Job Details: 07/23/2021
Installed all provided parts and verified operation. Auto fill pitcher works as it should.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DSS3
Near Brookville, OH 45309
Shawn H
Job Details: 07/23/2021
Installed new sump assembly and ran to test. Unit is operating as it should. All ok.
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Dayton, OH 45426
Shawn H
Job Details: 07/23/2021
Installed all provided parts. Ran spin to test. Unit is getting up to full speed spin. All ok.
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Lewisburg, OH 45338
Shawn H
Job Details: 07/23/2021
"Customer states that unit will tumble but wont heat. Unit has proper voltage at terminal block. Heater, thermostat, and thermal fuse all test good. Not getting voltage from control. Relay is shorted. Customer is going to purchase new. Please mail out receipt."
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Lebanon, OH 45036
Sam
Job Details: 07/23/2021
Inspected the unit and found piece of plastic blocking the door from closing properly and allowing moisture into the freezer section causing everything to get warm and the evaporator cover to freeze over. Customer stated they could hear a knocking noise coming from the unit which is more than likely the fan motor hitting the ice build up. Cleared out ice and made adjustments to door gasket. All checks OK
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Middletown, OH 45042
Sam
Job Details: 07/23/2021
"Installed parts and ran a test cycle. All checks OK, no leaks found"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT2
Near Springboro, OH 45066
Sam
Job Details: 07/23/2021
Inspected unit and found failed pressure sensor. Installed new pressure sensor. Customer had a Y connection that they wanted connected from the washer to the dryer for the steam option. The customer stated it was originally installed this way but threw the error code for failed pressure sensor when they had the Y attachment on. Customer stated when they switched back to a single line to the washer the error code went away. Ran a test cycle for about 12 minutes with no error codes. All checks ok.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Dayton, OH 45458
Sam
Job Details: 07/23/2021
Inspected the unit and found gapping between the linear in the freezer section. Applied sealant and made adjustments to the gasket. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEBTSR/AA
Near Springboro, OH 45066
Sam
Job Details: 07/23/2021
Inspected unit and found ice buildup on evaporator. Removed the evaporator cover and found more cracking along the linear. Applied more permagum to cracks and recommended the customer start looking to replace the unit.
We serviced a
SAMSUNG DRYER
Model DV431AEW/XAA 01
Near Spring Valley Township, OH 45385
Sam
Job Details: 07/23/2021
"Inspected the unit and found the element and pulley damaged. Installed parts, all checks ok.; used 1 De486a, and 1 De634a (Idler) from stock"
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Dayton, OH 45440
Sam
Job Details: 07/23/2021
Replaced parts, unit tested okay
We serviced a
KITCHEN AID BEVERAGE CENTER
Model KUBR204ESB00
Near Yorkshire, OH 45388
Kevin
Job Details: 07/23/2021
"Upon evaporator cover removal, found some slight ice build up towards top of the evaporator itself. Removed all ice, Replaced fan motors, had unit running and cooling checks ok. Told customer if starts making noise again to try and get a video."
We serviced a
MIDEA WASHER
Model MLV45N1BWW
Near Greenville, OH 45331
Kevin
Job Details: 07/23/2021
"Replaced missing bolt. Unit checks ok, other bolts are still secure."
We serviced a
LG WASHER
Model WM8100HVA
Near Union City, OH 45390
Kevin
Job Details: 07/23/2021
"Customer issue, intermittent water seepage from bottom of door boot. Cleaned glass and checked drain holes in boot. Door seal look good. Explained to husband to have wife wipe door and seal before use. Unit checks ok."
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Beavercreek, OH 45430
Kevin
Job Details: 07/23/2021
Defrost drain is plugged up cleared out defrost drain; used 1 Da61-06796a (Clip) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45458
Kevin
Job Details: 07/23/2021
No error codes and instructed customer to not block vents for proper air flow and rebooted control board and reset temperature
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD2LHGXLQ01
Near Dayton, OH 45429
Kevin
Job Details: 07/23/2021
Installed new water valve and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHN2844MF0
Near Vandalia, OH 45377
Kevin
Job Details: 07/23/2021
Turned water off to the unit for customer and cleared ice out of the bottom of the unit
We serviced a
GE REFRIGERATOR - S
Model PVD28BYNCSS
Near Dayton, OH 45432
Kevin
Job Details: 07/23/2021
Adjusted doors and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Dayton, OH 45424
Brad Anders
Job Details: 07/23/2021
"Found freezer door gasket not sealing properly, installed new gasket, unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6241SR/AA
Near New Carlisle, OH 45344
Brad Anders
Job Details: 07/23/2021
"Found freezer door not sealing properly, adjusted door, unit checks ok."
We serviced a
MAYTAG COOKTOP
Model MEC8830HS
Near Xenia, OH 45385
Brad Anders
Job Details: 07/23/2021
"Customer received new cooktop, we were sent there to install the new unit. We do not do installs."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middletown, OH 45042
Brad Anders
Job Details: 07/23/2021
"Installed new motor, blower wheel, and thermal fuse, unit checks ok."
We serviced a
GE REFRIGERATOR
Model PYE22PSHJSS
Near Xenia, OH 45385
Brad Anders
Job Details: 07/23/2021
"Installed new air tower and software through module, unit checks ok."
We serviced a
SAMSUNG OVEN
Model NE59J7630SG/AA
Near Jamestown, OH 45335
Brad Anders
Job Details: 07/23/2021
"Found display distorted, installed new display, unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Cedarville, OH 45314
Brad Anders
Job Details: 07/23/2021
"Found lint built up and burning inside heating element, cleaned all lint out of unit, tested unit, checks ok. Amount approved by Rhonda at Rent a Center."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Lebanon, OH 45036
Steve G
Job Details: 07/23/2021
Unit is not dispensing any ice or water. ; ordrng 1 W11043763 (Main board) and 1 W10353552 (Separator) and 1 W11542754 (Ui contorl)
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Lakeview, OH 43331
Steve
Job Details: 07/23/2021
Washing machine is randomly turning on filling itself runs through a cycle empties and fills up again no rhyme or reason customer has to unplug the unit to prevent it from running recommend installing drive control, touch captive, foam inserts along with control panel; ordrng 1 204659 (Drive control..) and 1 205078 (Control panel..) and 2 204365 (Captive foam..)s
We serviced a
SAMSUNG WASHER
Model WF42H5200AW182
Near Moraine, OH 45439
Tim
Job Details: 07/23/2021
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
LG DRYER
Model DLEX3250V
Near Clayton, OH 45315
Shawn H
Job Details: 07/23/2021
"Customer states that lint screen and guides are broken and clothes get hung up. Unit needs lint screen and guides. ; ordrng 1 ADQ56656401 (Lint screen) and 1 MCK49049101 (Lint screen guide) and 1 MEA49050001 (Filter guide)"
We serviced a
GE DISHWASHER
Model GDF530PGM4WW
Near Monroe, OH 45050
Steve G
Job Details: 07/23/2021
Unit had several error codes. Ran updates and installed updates. ; used 1 WD21X27258 (Control board) from stock
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF28HFEDBS
Near Springboro, OH 45066
Sam
Job Details: 07/23/2021
Replaced parts, unit tested okay
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Brookville, OH 45309
Shawn H
Job Details: 07/23/2021
"Installed all provided parts and ran to test. Unit began to start. Drain pump activated, then water valves. Unit then shut down. Powered up and ran tests. Same results as before we replaced the control. No signs of burnt or shorted wires. Unit also wont shift to spin now. Control is shorting out due to an issue in the harness. Unit needs wiring harness. ; rqstng P&A on 1 DC93-00666A (Main harness) and 1 DC93-00581B (Harness sub), states that autho needed"
We serviced a
KITCHEN AID MICROWAVE
Model KMHS120EBS08
Near Laura, OH 45337
Kevin
Job Details: 07/23/2021
Replaced part, unit checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Union City, OH 45390
Kevin
Job Details: 07/23/2021
"Customer issue with low or poor ice production. Cubes looked kind of small. Customer has never replaced water filter told them to get a new filter at lowes. Found ice cubes jammed in icemaker. Ran diagnostics testing. Ordering new icemaker.; ordrng 1 W11294907 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Waynesville, OH 45068
Sam
Job Details: 07/23/2021
"Inspected the unit and found the gearcase making a loud rumbling noise, and oil leaking under the basket. Removed the washplate and found the screw and plate stripped. Tried to remove the inner basket off the gearcase and could not remove it. Second tech needed for job. Requesting auth for repair. Additional labor and auth needed from Lowes. ; rqstng P&A on 1 W10811960 (Inner tub) and 1 W11219115 (Outer tub) and 1 W10902814VP (Impeller washplate) and 1 W10752187 (Washplate screw) and 1 W11455453 (Gearcase) and 1 W10915700 (Motor stator) and 1 W10915701 (Motor rotor) and 1 W10754448 (Clutch assembly) and 1 W11027980 (Screw)"
We serviced a
GE REFRIGERATOR/TOP
Model PFE28KYNBFS
Near Dayton, OH 45458
Kevin
Job Details: 07/23/2021
Air tower has too much air flow through it. Ordered new evaporator fan assembly and air tower; ordrng 1 WR17X28922 (Air tower) and 1 WR17X30248 (Evap fan assy)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SR/AA
Near Versailles, OH 45380
Kevin
Job Details: 07/23/2021
"Customers unit cooling ok in refrigerator and freezer. Issue with icemaker compartment, unit probably had a jam again at some point, noticed ice not staying frozen in bucket from no circulation and causing a dripping issue into chute whenever they get out ice. This is causing the issue of ice not coming out cubed vs crushed etc. Will look to replace cooling fan, and noticed cracks in the ice bucket. ; ordrng 1 DA97-14504C (Ice bucket) and 1 DA31-00070E (Ice room fan)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSG/US
Near Xenia, OH 45385
Kevin
Job Details: 07/23/2021
Fan frozen up and drain plugged, ordered new fan and drain clip; ordrng 1 DA97-11823A (Ff fan ass) and 2 Da61-06796a (Clips)s
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Dayton, OH 45424
Kevin
Job Details: 07/23/2021
Evaporator fan is intermittently running ordered new part ; ordrd 1 5304523725 (Air tower)
We serviced a
MAYTAG DRYER
Model MDG7500AWW
Near Xenia, OH 45385
Brad Anders
Job Details: 07/23/2021
"Found display not responding properly, gas valve will not open, igniter and flame sensor not lighting burner. Ordered control, gas valve assembly, igniter, sensor, and thermostat. Located in the laundry room, manufactured 2005.; rqstng P&A on 1 WP306176 (Gas valve assembly) and 1 33002789 (Igniter) and 1 338906 (Flame sensor) and 1 303395 (Thermostat) and 1 33002886 (Control touchscreen)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Cedarville, OH 45314
Brad Anders
Job Details: 07/23/2021
"Found door warped not allowing door switch to be activated. Ordered door, shim kit.; ordrng 1 5304525765 (Door) and 1 Unknown (Shim kit)"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Springfield, OH 45503
Brad Anders
Job Details: 07/23/2021
"Found motor making loud noise, pulley squealing, ordered motor, pulley, and blower wheel, located in the laundry room, manufactured 1/2017.; rqstng P&A on 1 W11126010 (Motor) and 1 W10837240 (Pulley) and 1 697772 (Blower wheel)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45405
Tim
Job Details: 07/22/2021
Replaced icemaker due to heater being shorted out and not cycling. ; used 1 DA97-15217B () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2032TP0
Near Dayton, OH 45405
Tim
Job Details: 07/22/2021
Replaced bins checks ok
We serviced a
SAMSUNG WASHER
Model WF218ANB/XAA
Near Dayton, OH 45414
Tim
Job Details: 07/22/2021
Needs new control due to not realizing the door lock is locking. Door lock functioning fine. No repair.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3003UWB
Near Dayton, OH 45405
Tim
Job Details: 07/22/2021
Fixed broken wire on bake element. Checks ok
We serviced a
LG DRYER
Model DLE7300VE
Near Wright-Patterson Air Force Base, OH 45433
Tim
Job Details: 07/22/2021
Checked unit over and found that the unit was not getting the proper voltage. Customer is having outlet checked.
We serviced a
KENMORE REFRIGERATOR
Model 106.5177951
Near Bellbrook, OH 45305
Tim
Job Details: 07/22/2021
Needs new door due to wires being cut in half. No repair.
We serviced a
KENMORE DRYER
Model DHDV52EF0WW
Near Xenia, OH 45385
Tim
Job Details: 07/22/2021
"Found broken belt and worn glides. Disassembled and replaced belt and glides. Checks ok; used 1 WE12M29 (BELT), and 2 WE3M51 (BEARING SLIDE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Dayton, OH 45458
Tim
Job Details: 07/22/2021
Replaced dispenser assembly and cleared defrost drain and installed heater wire. Checks ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Dayton, OH 45458
Tim
Job Details: 07/22/2021
Recalibrated washer and tested checks ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Dayton, OH 45458
Tim
Job Details: 07/22/2021
Unit needs a new tub assembly due to the bolt in the back not holding the rotor tight. Bolt partially broken. No repair due to cost
We serviced a
SAMSUNG WASHER
Model WF448AAAW/XAA
Near Washington Township, OH 45459
Tim
Job Details: 07/22/2021
Replaced drain pump and unit drained water out with no issue. Unit wouldnt go into spin cycle on its own. Reset control and ran a second time and unit spun with no issues. Ran 5 mins through quick wash and unit wouldnt proceed through cycle. Just sat there. Reset again and unit ran through quick wash with no issue. Instructed customer to use the unit but may need a new control.
We serviced a
ELECTROLUX MICROWAVE
Model FGMV174KFC
Near Dayton, OH 45458
Tim
Job Details: 07/22/2021
Fixed door spring. Checks ok
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS
Near Dayton, OH 45459
Tim
Job Details: 07/22/2021
Checking it over found that the power wires had pulled out of the junction box. Resecured power wires and wire nuts. Found that water was turned off to the dishwasher giving an error code. I found at the valve feeding the dishwasher was leaking informed customer of the leak. Turned in and tested checks ok
We serviced a
KENMORE WASHER
Model 110.8267381
Near De Graff, OH 43318
Steve
Job Details: 07/22/2021
Unit not agitating due to bad gearcase. Unit is 20-25 yrs old.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7FW3
Near Tipp City, OH 45371
Steve
Job Details: 07/22/2021
Found clogged evaporator drain hose. Cleared drain hose and evaporator pan of ice. Unit operating ok
We serviced a
GE REFRIGERATOR/TOP
Model GFE24JGKNFWW
Near New Carlisle, OH 45344
Steve
Job Details: 07/22/2021
Replaced parts, unit checks okay
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Troy, OH 45373
Steve
Job Details: 07/22/2021
Tub suspension rod came loose and tub now sitting on floor. Reattached suspension rod. Unit operating properly..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near West Milton, OH 45383
Steve
Job Details: 07/22/2021
Removed door switch cut out extra foam insulation and installed new door switch, applied additional plastic scrap piece to the switch to hold it in place better so it is not loose. Customer satisfied with repair
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Troy, OH 45373
Steve
Job Details: 07/22/2021
Found open thermal fuse on blower housing causing unit not to run. Replaced and checks ok. Advised customer to have a professional company clean the venting of the dryer and instructed customer not to use dryer sheets that can cause a wax buildup on sensors causing erratic operation on the auto dry cycles; used 1 3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf535SMBM00
Near Troy, OH 45373
Steve
Job Details: 07/22/2021
"Icemaker is not cycling due to inadequate fill from previous cycle. Fill valve contacts are failed, icemaker needs replaced. Installed new icemaker, test cycle checks ok. ; used 1 W10884390 (Icemaker) from stock"
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Piqua, OH 45356
Steve
Job Details: 07/22/2021
Multiple errors codes. Off balance. Locked rotor pressure sensor errors. Checked system for updates. Updating software and recommend customer use auto or less on smart dispenser.
We serviced a
SHARP MICROWAVE
Model KB6524PSY
Near Turtlecreek Township, OH 45036
Steve G
Job Details: 07/22/2021
Tested microwave. Unit heated as designed first time. Tested again with customer present and heated good second time as well. Showed customer unit heated and showed customer steam coming from cup of water. Customer persisted it wont heat. Ran another cup of water and unit is heating fine again. Customer still hesitant and tried it the way they were using key pads and tested cup of cold water. After cycle unit. Heated cup of water correctly again. Unit is working as designed. All functions check ok.
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Mason, OH 45040
Steve G
Job Details: 07/22/2021
Unit is not draining. Found loose wires to drain pump. Reseated connection and all checkd ok.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TB
Near Trenton, OH 45067
Steve G
Job Details: 07/22/2021
Installed door handle. Checked ok.
We serviced a
GE MICROWAVE
Model PVM9005SJ5SS
Near Mason, OH 45040
Steve G
Job Details: 07/22/2021
Unit will not turn on. Found cavity fuse was blown. Installed new fuse and all checked ok. ; used 1 Wb27x11094 (Cavity fuse) from stock
We serviced a
LG WASHER
Model WM2487HRMA
Near Vandalia, OH 45377
Shawn H
Job Details: 07/22/2021
Customer states that unit isnt draining And wont finish a cycle. Inspected unit and found some standing water in the boot area. Cleared drain holes of lint and hair. Removed pump filter to inspect. Nothing blocking filter and it had minimal water in it. Forced unit to drain and pump is coming on and impeller is moving. Ran rinse and spin to test. Recirculating pump is not operating. It is noisy and not moving water. Forced unit into drain and pump is moving water well and draining out fully. Unable to duplicate concern of not draining. Customer to use unit and if problem reoccurs well come back with both pumps.
We serviced a
GE REFRIGERATOR
Model PSDS5YGXCFSS
Near Vandalia, OH 45377
Shawn H
Job Details: 07/22/2021
"Thawed ice from evaporator, cleared defrost drain and installed new evaporator cover with fan. Verified fan is running and quiet. All ok. Temperature should be back to normal in 24 hours."
We serviced a
MAYTAG DRYER
Model MED9800TQ0
Near Dayton, OH 45426
Shawn H
Job Details: 07/22/2021
Customer states that unit will tumble but wont heat. Inspected unit and found heater shorted open. Replaced and ran to test. Unit is heating and cycling as it should. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near West Alexandria, OH 45381
Shawn H
Job Details: 07/22/2021
"Customer states that unit has been making a popping sound from the rear of the machine. Machine isnt currently making the noise. Put unit into forced mode. Ran evaporator fan, damper, compressor, and condenser fan. No noise from any of them. Ice maker cycled with no abnormal noises. No noise from water dispenser. Allowed unit to warm up to make compressor come on naturally. No noise from unit at this time. Unable to duplicate concern of noise."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Middletown, OH 45042
Sam
Job Details: 07/22/2021
Customer complaint was that the unit was not fully agitating in the colored cycle on heavy and a burning smell coming from the washer. Ran a test cycle empty on the colored cycle with heavy along with a full load of towels on the color cycle on heavy and the unit ran without any issues. Advise customer the smell was possibly from the belt being new. All checks okay.
We serviced a
BOSCH OVEN
Model HBL3550UC/01
Near Middletown, OH 45042
Sam
Job Details: 07/22/2021
Inspected unit and found top oven to be heating about 20? cooler than it needed to be. Adjusted temperature settings and instructed customer how to do this as well. Quoted customer for control board and sensor. Customer declined future repairs.
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF6SS
Near Carlisle, OH 45005
Sam
Job Details: 07/22/2021
Inspected the unit and found a failed door switch. Replaced door switch and ran test cycle. All checks OK. Control board sent to the customer was the wrong part number.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Springboro, OH 45066
Sam
Job Details: 07/22/2021
Inspected the unit and found the agitator bolt not secure and the drive hub stripped. Replaced hub. Recalibrated the unit and ran a test cycle.
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Springboro, OH 45066
Sam
Job Details: 07/22/2021
Inspected unit and found gasket pulled out leaking water. Replaced gasket and ran test checking for other leaks underneath the unit. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Greenville, OH 45331
Kevin
Job Details: 07/22/2021
"Replaced idler pulley, tested unit in both agitation and spin modes. Unit checks ok."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Versailles, OH 45380
Kevin
Job Details: 07/22/2021
"Replaced middle door, had customer look over for any damages prior to installing. Unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR
Near Dayton, OH 45458
Sam
Job Details: 07/22/2021
"Inspected unit and found water underneath. Pulled the unit out and found the insulation on the back of the unit had failed and condensation and moisture was building up along the back of the unit and dripping onto the ground running everywhere. The surrounding cabinets, drywall, and floor have been damaged due to the water. Photos taken of the failed insulation on the unit and along with the damage to the property, photo sent to the customer. The defect to the unit has caused damage to the customers property. Advised the customer to contact Samsung with the information and advise them that the defect in the unit has damage their property and attempt to get the unit replaced or a settlement for the damage. Placed several towels over top the area where the insulation is failed in order to absorb the moisture in water and prevent it from leaking onto the floor. Customer going to contact Samsung. The defect is non-repairable. I advised the customer to get the unit out of the house as quickly as possible to prevent continuing damage to the home."
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Greenville, OH 45331
Kevin
Job Details: 07/22/2021
"Replaced pressure switch, checked pressure hose for any leaks or bends. Put unit into a warm rinse mode, had unit fill, wash then drain and spin out. Unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Bradford, OH 45308
Kevin
Job Details: 07/22/2021
Replaced parts, unit checks okay
We serviced a
GE REFRIGERATOR
Model TBX21MASNRWH
Near Dayton, OH 45405
Kevin
Job Details: 07/22/2021
Unit will need new compressor and possible refrigerant leak. Not economical to repair called Tara
We serviced a
KENMORE REFRIGERATOR
Model 59661864101
Near Dayton, OH 45406
Kevin
Job Details: 07/22/2021
Installed new defrost timer wasnt advancing properly please mail customer a receipt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Dayton, OH 45429
Kevin
Job Details: 07/22/2021
It has a sealed system issue customer is contacting store to exchange unit
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Dayton, OH 45420
Kevin
Job Details: 07/22/2021
Unit has a refrigerant leak and/or wiring issue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR45KS6
Near Dayton, OH 45420
Kevin
Job Details: 07/22/2021
Adjusted the drain hose was leaking
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45420
Kevin
Job Details: 07/22/2021
Ice maker was locked up replaced ice maker and reset ; used 1 Da97-15217d (Ice maker) from stock