Service History 415 - Authorized Service

We serviced a

WHIRLPOOL DOUBLE WALL OVEN

Model RBD307PVB03

Near Washington Township, OH 45458

Sam

Job Details: 05/28/2021

Inspected the unit and found the breaker tripped. Reset the breaker multiple times and the oven turned on. Tested both fuses. Recalibrated the unit and ran a 350 degree bake cycle test on the upper and lower ovens. Both heated to the correct temperature. Advised the customer they may see the oven trip the breaker more often and this is a sign of a weak breaker and they should replace the breaker.

We serviced a

SAMSUNG DRYER

Model DV42H5000EWA3

Near Versailles, OH 45380

Kevin

Job Details: 05/28/2021

"Found heating element coil sagged internally and shorted against casing thats why unit was hot to touch and giving HE error. Replaced with another element from truck stock. Tested for longer period of time, showed customer.; used 1 Dc97-14486a (Heating element) from stock"

We serviced a

LG DISHWASHER

Model LDT7797ST

Near Dayton, OH 45459

Sam

Job Details: 05/28/2021

"Installed parts. Ran a test cycle, all checks ok."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Bradford, OH 45308

Kevin

Job Details: 05/28/2021

"Replaced control board, checked unit with 350F bake. Unit checks ok. "

We serviced a

ELECTROLUX WASHER

Model EIFLS60LSS0

Near Greenville, OH 45331

Kevin

Job Details: 05/28/2021

"Removed top panel, put unit into and warm normal cycle, unit filled, agitated for several minutes, circulation pump run etc. put into a drain and spin. Did not find any leaks. Customer claims it leaked the one time but they had done a couple of loads since without leak. Gave some pointers to check for. Unit checks ok."

We serviced a

GE DISHWASHER

Model GPT225SGL0BB

Near Greenville, OH 45331

Kevin

Job Details: 05/28/2021

"Upon arrival, removed bottom water pan, removed front panel. Put unit into normal wash mode. Unit has been filling, washing and drains ok. Only leak I can find is a occasional drip on front left hand side, took pics and video. It appears water is seeping somewhat between tub seal to door."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWMA

Near Dayton, OH 45420

Kevin

Job Details: 05/28/2021

Ice maker not advancing properly installed new ice maker and please send customer a receipt ; used 1 241798224 (Ice maker) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF1A

Near Union City, OH 45390

Kevin

Job Details: 05/28/2021

Replaced parts, unit checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Fairborn, OH 45324

Kevin

Job Details: 05/28/2021

Installed new water valve and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Dayton, OH 45449

Kevin

Job Details: 05/28/2021

Ticket#4159653399 dispenser is broken off, replaced dispenser

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESR/AA

Near Franklin, OH 45005

Kevin

Job Details: 05/28/2021

Filter housing is leaking but replaced filter and checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED22LFXHT00

Near Dayton, OH 45459

Kevin

Job Details: 05/28/2021

Tstat is not opening properly

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDBP/XAA

Near Dayton, OH 45458

Kevin

Job Details: 05/28/2021

Installed defrost heater and checks ok

We serviced a

MAYTAG DRYER

Model PYET244AYW

Near Dayton, OH 45424

Brad Anders

Job Details: 05/28/2021

"Customer claims unit taking 2 to 3 cycles to dry the clothes, tested unit, temperature cycling between 145-150, unit working properly. Informed customer before I came that there would be charged a service charge if dryer checks ok."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Springfield, OH 45505

Brad Anders

Job Details: 05/28/2021

"Found lid lock not locking, connector from lid lock to control not seated properly, repaired connection, unit is working properly."

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Fairborn, OH 45324

Brad Anders

Job Details: 05/28/2021

"Found heater open, not heating properly, installed new heater assembly. Unit checks ok."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016VSA

Near Dayton, OH 45424

Brad Anders

Job Details: 05/28/2021

"Found door handle broken, installed new handle, unit checks ok."

We serviced a

LG RANGE

Model LRE3083ST/01

Near Springfield, OH 45502

Brad Anders

Job Details: 05/28/2021

"Removed back panel to clean dog food out around bake element, found bake element connections loose and burned, repaired connections."

We serviced a

LG WASHER

Model WM2688HNM

Near Troy, OH 45373

Steve

Job Details: 05/28/2021

Rear bearing is roaring very loud and drum support is coming apart. Front door seal is leaking. Needs complete tub job and door boot. Recommend replacement of washer unit uneconomical for repair. ; rqstng P&A on 1 Rear tub.. and 1 Front tub.. and 1 Wash basket.. and 1 Door boot.. and 3 Shocks..s

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KW7B

Near Lakeview, OH 43331

Steve

Job Details: 05/28/2021

Lower spray arm has been removed/broken from sump assembly and has been melted to heater assembly ; ordrng 1 5304518927 (Spray arm..)

We serviced a

GE REFRIGERATOR

Model CVE28DM5NS5

Near West Chester Township, OH 45069

Steve G

Job Details: 05/28/2021

"Upper ice maker is not making ice. ; ordrng 1 WR60X32088 (Fan)"

We serviced a

GE DRYER

Model DWSR463EG3WW

Near Tipp City, OH 45371

Steve

Job Details: 05/28/2021

Need to install timer and knob; ordrd 2 WH01X10462 (Knob)s and 1 WE04X20416 (Timer)

We serviced a

MAYTAG WASHER

Model PAV3360AWW

Near Dayton, OH 45414

Shawn H

Job Details: 05/28/2021

Customer stated that they've replaced the drain pump and belt because the clothes are coming out wet still. Ran unit in spin only to test and unit isnt spinning out. Thrust bearing has no engagement and wont allow unit to spin. Unit needs thrust bearing kit. Please order. ; ordrng 1 12002213 (Thrust bearing kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Mason, OH 45040

Steve G

Job Details: 05/28/2021

Replaced parts, unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Fairborn, OH 45324

Kevin

Job Details: 05/28/2021

Wiring in the bottom of door shorting out not letting ice maker go through a cycle; ordrng 1 LW11026425 (Fz door)

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Versailles, OH 45380

Kevin

Job Details: 05/28/2021

"Customer claims unit not draining properly. Upon arrival put a little water in, then stopped to put into drain and spin, unit drain pump kicked on but no water, throwing F9E1 error long drain F3E1 pressure switch issue. Checked drain assembly, need replacement pump, and will order pressure switch.; ordrng 1 W10448876 (Pressure switch) and 1 W10605427 (Drain pump)"

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Dayton, OH 45424

Brad Anders

Job Details: 05/28/2021

"Found gearcase making loud noise, going out of balance, found leak in outer tub, customer had water damage from unit on wall and floor, control not responding properly, ordered control, gearcase and motor assembly, tub, and washplate. Located in the laundry room, manufactured 3/2015.; rqstng P&A on 1 DC90-15340A (Outer tub) and 1 DC90-09449A (Gearcase and motor assembly) and 1 DC97-18154A (Washplate) and 1 DC92-01625B (Control)"

We serviced a

LG DISHWASHER

Model LDF5678ST

Near Springfield, OH 45505

Brad Anders

Job Details: 05/28/2021

"The motor ordered was not the correct part, called Techline, they said the motor that is covered comes with the whole sump assembly. Ordered sump assembly.; ordrng 1 Agm75469201 (Sump assembly)"

We serviced a

LG WASHER

Model WM2501HWA

Near Dayton, OH 45409

Tim

Job Details: 05/27/2021

Checked unit over found that the unit was leaking water out of the dispenser due to the dispenser being plugged. Cleared dispenser. Checked and found that the unit was leaking around the door seal. Removed door seal cleared around door seal and reinstall clamp. Tested and unit is no longer leaking. Customer said they were getting error codes, only error code I could pull up was for the washer being overloaded. Reset control board and ran unit through spin cycle unit sounds good and is running properly. Advised customer to make sure she takes a picture of the error code if it comes back. If unit still leaks after this repair than the unit will need a new door boot.

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Dayton, OH 45429

Tim

Job Details: 05/27/2021

Disassembled unit and cleared out drain hose and drain pump. Checks ok.

We serviced a

GE WASHER

Model GTW720BSN0WS

Near Bellbrook, OH 45305

Tim

Job Details: 05/27/2021

Replaced water valve. Checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Dayton, OH 45459

Tim

Job Details: 05/27/2021

Cleared blocked water line for dispenser and ice maker. Checks ok

We serviced a

MAYTAG WASHER

Model MDB8979SFZ2

Near Spring Valley, OH 45370

Tim

Job Details: 05/27/2021

Checked and found that the door seal on the right hand side was split and leaking. Replaced door seal and tested multiple times. No leaks. Checks ok; used 1 W11177741 (GASKET) from stock

We serviced a

ROPER WASHER

Model RTW4641BQ1

Near Beavercreek, OH 45431

Tim

Job Details: 05/27/2021

Checked unit over and found agitator was not secured down properly. The agitator bolt would not come out. I was able to tighten down the agitator bolts and get unit to seat right and agitate. Unit will need new agitator has any more issues

We serviced a

LG REFRIGERATOR

Model LFXC22526S

Near Dayton, OH 45431

Tim

Job Details: 05/27/2021

Checked unit over found that the dispenser was always dispensing ice and water and would never shut off. Disassembled dispenser and replaced switch assembly tested unit checks OK

We serviced a

SAMSUNG DRYER

Model DVE50R5400V

Near Dayton, OH 45416

Tim

Job Details: 05/27/2021

found that the sensor bars were coded with detergent. Cleaned sensor bars and checked wire connection for sensor bars to make sure it was secured properly. Reset control board tested unit and sensors are working and functioning normal. If unit has more issues they will need a new control board instructed customer on usage of time dry and sensor dry options.

We serviced a

LG DISHWASHER

Model LDF5678SS

Near Dayton, OH 45406

Tim

Job Details: 05/27/2021

Adjusted door latch. Checks ok

We serviced a

GE MICROWAVE OVEN

Model JVM31609F3WW

Near Dayton, OH 45449

Tim

Job Details: 05/27/2021

Replaced fuse and door latch switch. Checks ok

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Miamisburg, OH 45342

Tim

Job Details: 05/27/2021

Replaced drum and control. Checks ok

We serviced a

LG WASHER

Model WM2455HG

Near Dayton, OH 45449

Tim

Job Details: 05/27/2021

Replaced drain pump due to broken impeller. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Urbana, OH 43078

Steve

Job Details: 05/27/2021

Unit not heating due to bad heater assembly installed new heater unit operating properly; used 1 De486a (Heater) from stock

We serviced a

GE MICROWAVE

Model PVM9005SJ3SS

Near Piqua, OH 45356

Steve

Job Details: 05/27/2021

When closing the door the microwave starts running and the light comes on inside. Found loose switch in the door latch mechanism secured switch and tested unit. Microwave checks OK. If the customer has any further issues a new control board and door latch assembly with switches installed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TS8

Near Cable, OH 43009

Steve

Job Details: 05/27/2021

Refrigerator door not sealing properly causing frost build up in air duct assembly preventing proper cooling. Sealed and adjusted cabinet corners with silicone. Applied silicone in door gasket channel as well.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Urbana, OH 43078

Steve

Job Details: 05/27/2021

Found faulty water valve assembly. Hot valve stuck wide open. Installed new valve; used 1 W11165546 (Valve) from stock

We serviced a

GE DISHWASHER

Model GSD1200G00BB

Near Urbana, OH 43078

Steve

Job Details: 05/27/2021

Dishwasher motor was seized. Got the unit to start running and noticed a water leak coming from the sump assembly. Customer declined sump replacement.

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Mason, OH 45040

Steve G

Job Details: 05/27/2021

Customer states that unit is not heating and that it squeaks. Unit has bad cabinet damage on front and both sides. Customer purchased as a scratch and dent unit. Unit does not sit square at all due to damage all over. Remove the drum and found part of the rear bearing sitting on the base. Reseated and cleaned up sleeve.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2644KF2

Near Mason, OH 45040

Steve G

Job Details: 05/27/2021

"Unit is leaking. Found the defrost drain line was clogged. Thawed out, flush hot water down"

We serviced a

GE BUILT- IN MICROW

Model JVM316ODF5WW

Near Liberty Township, OH 45044

Steve G

Job Details: 05/27/2021

Customer states that the unit did trip the breaker twice within 10 months. Load test the unit with several cups of water and a potato and could not get the unit trip.

We serviced a

WHIRLPOOL RANGE

Model AER6603SFB2

Near Liberty Township, OH 45044

Steve G

Job Details: 05/27/2021

Installed new clock assembly and door switch cycle test OK

We serviced a

GE DISHWASHER

Model GDT665SSN2SS

Near Mason, OH 45040

Steve G

Job Details: 05/27/2021

Unit would not start up made adjustment to top bracket on lock catch assembly cycled unit several times test OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Englewood, OH 45322

Shawn H

Job Details: 05/27/2021

Installed water reservoir and cycled ice maker and dispenser to test. All ok. Unit has good water flow now.

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Clayton, OH 45315

Shawn H

Job Details: 05/27/2021

Installed new burner and ran to test. All ok. Hot indicator is off when unit is cool. All ok.

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Vandalia, OH 45377

Shawn H

Job Details: 05/27/2021

Customer stated that unit squeals after running for a few minutes. Ran unit to verify. Noise is coming from the idler pulley. Removed drum and found idler locking up. Rollers are spinning freely and quietly. Unit needs idler pulley. Installed new pulley and cleared unit of lint. Ran to test. Noise is gone. All ok. ; used 1 W10837240 (BRACKET) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Vandalia, OH 45377

Shawn H

Job Details: 05/27/2021

Customer states that ice maker is frozen up again. Inspected unit and found ice maker frozen. Unit has had service bulletin performed. Has had most recent version updated. No error codes present in diagnostics. Called Samsung Techline and documented service bulletin with photos and emailing to Techline.

We serviced a

FRIGIDAIRE WASHER

Model FAFW3574KW0

Near Vandalia, OH 45377

Shawn H

Job Details: 05/27/2021

Customer states that unit makes noise when draining. Ran to verify and it sounds like something is stuck in the pump. Removed pump to inspect and found underwire in pump causing noise. Underwire damaged the impeller of the drain pump. Replaced pump and ran to test. No leaks and pump is quiet. All ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWG

Near Brookville, OH 45309

Shawn H

Job Details: 05/27/2021

Customer states that unit has ice build up in freezer and no cool in fresh food section. Inspected unit and found evaporator cover frosted like unit isnt defrosting. Frost is blocking air movement causing weak cool in fresh food section. Thawed frost and inspected defrost circuit. Found voltage to and through the heater but not thermostat. Replaced defrost thermostat and verified defrost is good. All ok. Unit should be back to normal temps in 24 hours. Customer emailed POP to office.

We serviced a

GE DISHWASHER

Model GDT545PSJ2SS

Near Springboro, OH 45066

Sam

Job Details: 05/27/2021

Installed parts and ran a test cycle. Found no leaks or other issues. All checks OK

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Franklin, OH 45005

Sam

Job Details: 05/27/2021

"Inspected unit and found the drain pump wire harness had come detached, Resecured wire harness and applied a wire tie to keep it in place. Ran a test cycle and the unit failed, washed, and drained without any issues. I was unable to secure the unit back underneath the countertop due to lack of space with the cabinets and I didnt want to damage it. I advise the customer of this. All checks OK."

We serviced a

LG WASHER

Model WM0642HW

Near Springboro, OH 45066

Sam

Job Details: 05/27/2021

Inspected the unit and found the drain line and water valves leaking. Also found rust on the back and left suspension rods.Provided info to the customer and they declined repair.

We serviced a

SAMSUNG WASHER

Model WF42H5200APA2

Near Middletown, OH 45044

Sam

Job Details: 05/27/2021

"Inspected unit and found the control board constantly flickering the display on and off while running test cycles. I ran a test cycle and the unit would not agitate or spin properly, the unit would start shaking violently and the unit would not actually spin or agitate. The unit is six years old. Called American home shield and spoke with Teresa. Provided AHS with the diagnoses and parts needed for repair, tech recommended to replace the unit and not repair it. AHS stated they would put the unit into replacement options and contact the customer."

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD93EC0AS01

Near Franklin, OH 45005

Sam

Job Details: 05/27/2021

Installed fuse and ran a test cycle. All checks ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Lebanon, OH 45036

Sam

Job Details: 05/27/2021

"Installed parts, all checks OK"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near Lebanon, OH 45036

Sam

Job Details: 05/27/2021

Inspected unit and found an error code for pressure sensor failure. Installed pressure sensor and advised the customer to run a few cycles through the unit. All checks OK no leaks found

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Middletown, OH 45042

Sam

Job Details: 05/27/2021

Installed parts and re-calibrated control board. All checks OK

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Middletown, OH 45044

Sam

Job Details: 05/27/2021

"Inspected the unit and found no leaks from the drain pump/hoses, and no leaks from the hot or cold water valves. Ran a short cycle and found no leaks, filled the basket up with water and drained it out, still found no leaks."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Greenville, OH 45331

Kevin

Job Details: 05/27/2021

"Changed out parts, had customer test out, Unit checks ok."

We serviced a

GE RANGE

Model JBS86SP1SS

Near Farmersville, OH 45325

Sam

Job Details: 05/27/2021

"Inspected unit and found the breaker tripping after being reset for about 15 seconds and the unit is not activated. Removed the back paneling and spec to the terminal block elements and control board and found no loose wires or issues with connections. customer complained of what appears to be discoloration of the white dots on the glass cooktop. This is a cosmetic issue. Cosmetic warranty is only good during the first 30 days, part approval declined due to it not within warranty timeframe per GE manufacturer. All other checks OK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Dayton, OH 45439

Kevin

Job Details: 05/27/2021

Customer is going to wait and see but not much frost on back panel

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF707ESS01

Near Dayton, OH 45458

Kevin

Job Details: 05/27/2021

Adjusted drawers and installed fill tube and sealed ice maker room

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS268ZDS

Near Dayton, OH 45405

Kevin

Job Details: 05/27/2021

Unit has leak and compressor is locked.

We serviced a

MAYTAG REFRIGERATOR

Model MSF22D4XAW01

Near Dayton, OH 45426

Kevin

Job Details: 05/27/2021

Lights are blinking, they will let us know if they want to repair or not.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Brookville, OH 45309

Kevin

Job Details: 05/27/2021

Installed new auger motor and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTBC/AA

Near Brookville, OH 45309

Kevin

Job Details: 05/27/2021

Installed heater and flipper and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1814WB0

Near Trotwood, OH 45426

Kevin

Job Details: 05/27/2021

Checked fan blade for noise

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA

Near Dayton, OH 45440

Kevin

Job Details: 05/27/2021

Replaced parts, unit checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHT2137LP7

Near Trotwood, OH 45426

Kevin

Job Details: 05/27/2021

Installed new timer, unit checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Bellbrook, OH 45305

Kevin

Job Details: 05/27/2021

Installed new wiring harness and checks OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESG

Near Fairborn, OH 45324

Brad Anders

Job Details: 05/27/2021

"Found icemaker freezing up, found auger not turning properly, installed new auger assembly and icemaker kit. Unit checks ok.; used 1 Da9712540g (Auger assembly) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW1

Near Dayton, OH 45424

Brad Anders

Job Details: 05/27/2021

"Found door seal not sealing properly, installed new seal, unit checks ok."

We serviced a

LG WASHER

Model WM2101HW

Near Huber Heights, OH 45424

Brad Anders

Job Details: 05/27/2021

"Customer claims unit is shutting off during cycle and displaying PF, tested unit, could not get it to shut down, called LG Techline, they suggest replacing main control and display. Customer does not want to repair."

We serviced a

KENMORE RANGE

Model 790.410931

Near Dayton, OH 45424

Brad Anders

Job Details: 05/27/2021

"Customer had concerns of gas leak after cleaning burner knobs, repositioned all of the knobs, tested each burner for leak, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF8

Near Springfield, OH 45503

Brad Anders

Job Details: 05/27/2021

"Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 243297613 (Icemaker) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC1

Near Dayton, OH 45429

Tim

Job Details: 05/27/2021

Checked unit over and found that the unit was completely dead and would not respond needs new control and user interface. Also found that when the basket was spun by hand unit was very noisy. Needs new gear case and inner basket; rqstng P&A on 1 W11226503 (Console) and 1 W10916649 (Control) and 1 W10811960 (Basket) and 1 W11455453 (Gearcase)

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Mechanicsburg, OH 43044

Brad Anders

Job Details: 05/27/2021

"Found loose connection at drain pump, repaired connection, unit checks ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Bellefontaine, OH 43311

Steve

Job Details: 05/27/2021

Unit is completely unresponsive. Cannot enter service mode. Unit has power. Recommend control panel; rqstng P&A on 1 W11115285 (Panel .. (Marcone)) and 1 W11170706 (Control.. (Marcone))

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near West Liberty, OH 43357

Steve

Job Details: 05/27/2021

Touch pad is unresponsive. Needs replaced again; ordrng 1 DG34-00045B (Touch pad..)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Mason, OH 45040

Steve G

Job Details: 05/27/2021

Unit is freezing up around the fan blade spoke to tech line customer needs drain tube kit; ordrng 1 5303918878 (Drain kit)

We serviced a

GE DRYER

Model GTD75ECPL0DG

Near Bellefontaine, OH 43311

Steve

Job Details: 05/27/2021

Control panel completely unresponsive. Need new control. Customer declined. ; ordrd 1 WE04X29098 (Control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Greenville, OH 45331

Kevin

Job Details: 05/27/2021

Unit icemaker compartment freezing up. Need to order Icemaker kit.; ordrng 1 Da82-02714a (IM kit)

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Arcanum, OH 45304

Kevin

Job Details: 05/27/2021

"Customer getting F6E3 and E2 errors, issue with ui console. Unplugged unit again, was able to get to power on, told customer will order new ui console.; ordrng 1 W11135391 (Ui console)"

We serviced a

GE MICROWAVE

Model JVM3160RF8SS

Near Lewisburg, OH 45338

Shawn H

Job Details: 05/27/2021

Control sent to customer is not correct. All controls listed for this model number are the same as what was sent. No other listing. Found correct part number using SmartHQ app. ; ordrng 1 WB56X38145 (Control panel)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE4

Near Eaton, OH 45320

Kevin

Job Details: 05/27/2021

Work order is under warranty, needs damper and upper hinges are rubbing on doors; ordrng 2 240327207 (Upper hinges)s and 1 242303001 (Damper)

We serviced a

SAMSUNG REFRIGERATOR

Model RF22N9781SG/AA

Near Versailles, OH 45380

Kevin

Job Details: 05/27/2021

Frost and ice jammed in ice compartment. ; ordrng 1 DA82-02655A (IM kit)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Springfield, OH 45502

Brad Anders

Job Details: 05/27/2021

"User interface and control not communicating properly, ordered control and UI. located in the laundry room, manufactured 4/2019.; rqstng P&A on 1 W10861510 (UI) and 1 W11100602 (Control)"

We serviced a

FRIGIDAIRE RANGE

Model FGEF3058RFB

Near Dayton, OH 45414

Tim

Job Details: 05/26/2021

Checked unit over found that the unit was over heating. Reset control and recalibrated temperature and tested. Removed light fixture so customer could replace bulb. Preheated to temperature and held temperature with no issues. Checks ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Xenia, OH 45385

Tim

Job Details: 05/26/2021

Replace parts listed. Checks OK

We serviced a

LG OVEN

Model LRG3081ST/01

Near Dayton, OH 45419

Tim

Job Details: 05/26/2021

Checked both bake and broil. Didn't smell any gas smell out of the ordinary. No leaks at valve or burners. Checks ok

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JB645RK6SS

Near Dayton, OH 45404

Tim

Job Details: 05/26/2021

Checked unit over and found that the glass cooktop was broken this was not due to a thermal crack. This was from some sort of impact did let the customer know that it would not be covered. Took and attached pictures.

We serviced a

WHIRLPOOL WASHER

Model GHW9400PT4

Near Dayton, OH 45459

Tim

Job Details: 05/26/2021

Adjusted door latch. Checks ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB4315LFS0

Near Spring Valley Township, OH 45385

Tim

Job Details: 05/26/2021

"Checked unit over found that the unit needs a new wash motor, drain pump and control and overlay. Reset unit and got it to wash and drain but sounded horrible then it blew the breaker and wouldnt reset. Unit is 13 years old in the kitchen. Spoke with AHS and due to the extent of issues and cost the unit is going into options. Auth#107ANWM"

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