Service History 425 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF8

Near Dayton, OH 45415

Shawn H

Job Details: 05/05/2021

Installed all provided parts and verified unit is operating as it should. All ok. Advised customer that temperature would be back to normal in 24 hours.

We serviced a

KENMORE DRYER

Model 110.6513241

Near Englewood, OH 45322

Shawn H

Job Details: 05/05/2021

Upon arrival customer stated that unit is hot and smells like its burning. Humming noise is timer motor running. Customer never heard it before but this is normal. Inspected unit and found it cycling as it should. Small amount of lint in blower housing and heater. Vent is leaking at wall connection and letting lint get into heater box. Advised customer to replace vent and this will help the unit from building up lint.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Eaton, OH 45320

Shawn H

Job Details: 05/05/2021

Upon arrival customer stated that after having the water softener that the unit started having fill problems. Removed unit and inspected fill valve. Screen had hard water scale in it. Cleared screen and ran to test. Unit is filling to proper water level. All ok. Please mail out receipt.

We serviced a

BOSCH DISHWASHER

Model SHEM63W56N/13

Near Centerville, OH 45459

Sam

Job Details: 05/05/2021

Customers complaint was that the clean light would not stay on after the unit first cycle. Inspected unit and ran a test cycle and found unit functioning as designed. Advise the customer that this model turns off the clean light after a certain period of time in order to save energy. Everything is functioning as designed.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Eaton, OH 45320

Shawn H

Job Details: 05/05/2021

"Installed all provided parts, calibrated, and ran to test. All ok. No more noise or out of balance in spin."

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Miamisburg, OH 45342

Sam

Job Details: 05/05/2021

Inspected the unit and found one of the slides coming off the assembly. Installed assembly and vent screen. Ran a test cycle and all checks ok. Unit functioning as designed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF267AARS

Near Waynesville, OH 45068

Sam

Job Details: 05/05/2021

Inspected unit and found the display in control for not responding and randomly displaying error code for power failure. Attempted to reset the unit and the control board it would not respond. Provided information to the customer and that the parts needed are no longer available. All checks OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR

Near Bellbrook, OH 45305

Sam

Job Details: 05/05/2021

Inspected the unit and found the compressor kicking and the compressor fan not activating. The fresh food section and freezer section are both in the 50-60 degree range. The unit will need a compressor and fan. Other issues such as a sealed system leak could be possible after repair is completed. It is not recommended to repair the unit due to cost and risk of a leak.

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ00

Near Bellbrook, OH 45305

Sam

Job Details: 05/05/2021

Inspected the unit and found a faulty water valve causing the unit to leak from the dispenser randomly and ice buildup in the freezer section. Cleared out ice in the freezer section and defrosted drain line. Drain line is now draining properly. Installed new water valve. Used a straw cleaner brush to clean out the waterline at the dispenser. All checks OK

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Centerville, OH 45459

Sam

Job Details: 05/05/2021

Inspected unit and found the drain pump clogged at the filter and the pressure sensor had failed. Cleaned out the drain pump and replaced the sensor. All checks OK; used 1 W10448876 (Sensor) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Greenville, OH 45331

Kevin

Job Details: 05/05/2021

"Cold water valve faulty allowing water to come in when house supply turned on. Replaced inlet valve assembly with truck stock, unit checks ok.; used 1 W11165546 (Valve) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Dayton, OH 45429

Kevin

Job Details: 05/05/2021

Ice maker is not cycling through, replaced ice maker and filled ice maker and checks; used 1 W11294907 (Imk) from stock

We serviced a

FRIGIDAIRE UPRIGHT / CHEST

Model FFFU20F2VW

Near Dayton, OH 45426

Kevin

Job Details: 05/05/2021

Installed fan kit and shims on the unit.

We serviced a

SAMSUNG RANGE

Model NE59J7850WG

Near Dayton, OH 45424

Brad Anders

Job Details: 05/05/2021

"Installed new switches and elements, unit checks ok."

We serviced a

FRIGIDAIRE RANGE - GAS

Model FGGF3036TFE

Near Springfield, OH 45504

Brad Anders

Job Details: 05/05/2021

"Found left front burner not lighting, igniter connection loose, repaired connection, unit lights properly."

We serviced a

GE WASHER

Model GTUP270EM1WW

Near Dayton, OH 45424

Brad Anders

Job Details: 05/05/2021

"Found gearcase is making loud noise, tub seal is leaking, inner basket and tub top going out of balance, need to replace inner basket, tub top, and gearcase. Customer considering repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHAXVB00

Near Bellbrook, OH 45305

Tim

Job Details: 05/05/2021

Install new optics and they were testing bad. Re-ordering optics; ordrng 1 W10757851(pw) (Optics)

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSS0

Near Dayton, OH 45414

Brad Anders

Job Details: 05/05/2021

"Found motor assembly making loud noise, customer does not want to repair unit."

We serviced a

WHIRLPOOL RANGE

Model RF386PXGB2

Near Dayton, OH 45402

Shawn H

Job Details: 05/05/2021

Unit is 21 years old in kitchen. Customer stated that when using unit they accidentally selected broil instead of bake to cook. Item was on top rack close to broil element. Item was in oven for 20 minutes on broil high. Food ignited and caused fire. Heat from fire in unit caused interior glass to shatter. Element is good and not shorted open or damaged. No loose connections. Thermal fuse is good. Unit needs interior glass. ; ordrng 2 9758164 (Interior glass)s

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF5A

Near Beckett Ridge, OH 45069

Steve G

Job Details: 05/05/2021

I20 error code. Motor is seized up. ; ordrng 1 A00044305 (Drain pump.)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Springboro, OH 45066

Steve G

Job Details: 05/05/2021

Unit is not washing. ; ordrng 1 W10591570 (Sump assy)

We serviced a

MAYTAG WASHER

Model MHWE300VF00

Near Miamisburg, OH 45342

Sam

Job Details: 05/05/2021

"Inspected the unit and found the drain pump activating when the unit was plugged in. Reset the control board and panel, unit still draining. Cleared the pressure sensor hose and reset the pressure sensor, unit still draining. The unit is 18 years old and located in the basement. Tech does not recommend the repair. Called Homebuyers but could not get through. Submitting auth online. ; rqstng P&A on 1 W10294299 (Control panel (red) nla) and 1 W10157481 (Control board nla) and 1 W11417622 (Pressure sensor)"

We serviced a

LG DISHWASHER

Model LDT7797ST

Near Dayton, OH 45459

Sam

Job Details: 05/05/2021

"Inspected the unit and found the control panel not responding to all the buttons. Ran a auto cycle and the unit detected the door closing but would not run or drain. LE error code displayed which is a code for motor failure. Called warranty company, could not get through. Technician does not recommend repair. Will call again tomorrow. ; rqstng P&A on 1 ABT72989202 (Motor pump) and 1 EBR79609801 (Control board) and 1 AGL75675203 (Panel)"

We serviced a

GE DISHWASHER

Model GDF510PGJ5BB

Near Arcanum, OH 45304

Kevin

Job Details: 05/05/2021

"After having replaced lower control unit did fill and started washing, let run for a few minutes, canceled and let drain out, thinking all was ok. Customer claims she went to use it later that day and unit still acting up. Ordering parts ; saved tckt"

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Dayton, OH 45440

Sam

Job Details: 05/05/2021

Inspected the unit and found poor water flow and the motor running very loud. Direct drive under a 10 yr limited warranty. Part cost covered. Provided estimate for service charge and labor. Customer approved. All checks ok. ; rqstng P&A on 1 11111 (Direct drive wash motor)

We serviced a

FRIGIDAIRE MICROWAVE

Model LFMV1645TF

Near Waynesville, OH 45068

Sam

Job Details: 05/05/2021

Spoke with the customer on the phone. Still shutting off due to the door issue. Ordering parts. ; rqstng P&A on 1 5304509577 (Door) and 1 5304509457 (Latch hook) and 1 5304509459 (Switch) and 2 5304509460 (Switch)s

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2435NW0A

Near Greenville, OH 45331

Kevin

Job Details: 05/05/2021

"Had customer start unit prior to coming out. Using normal, sanitize, hi temp wash. Unit when running making a slight moaning type noise was able to take some video. Also talked over with management and sent video. When you open the door and shut and unit runs again it appears to make the noise when switching to either upper or lower. Will come up with estimate and send to Joe head of maintenance.; saved tckt"

We serviced a

ELECTROLUX WASHER

Model EFLS617SIW0

Near Greenville, OH 45331

Kevin

Job Details: 05/05/2021

"Unit is not dispensing fabric softener, unit is in very good condition. Customer has pulled out and cleaned dispenser. ; ordrng 1 5304506505 (Dispenser housing with valve)"

We serviced a

SAMSUNG REFRIGERATOR

Model n/a

Near Springfield, OH 45503

Kevin

Job Details: 05/05/2021

Ff fan is frozen up needs defrost heater & FF Fan assembly replaced asked customer to have pulled out in tight quarters to do repair ; ordrng 1 DA96-00660G (Def heater) and 1 DA97-12608A (Ff fan)

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Bradford, OH 45308

Kevin

Job Details: 05/05/2021

"Customer claims unit would stop sometimes right after wash cycle. Technician sheet says which stands for fatal unbalanced error, checked for loose wires and the unbalance switch. Customer claims havent noticed issue with lid lock.. Ordering new upper and lower board.; ordrng 1 205076 (Upper control) and 1 204659 (Drive control)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Dayton, OH 45417

Kevin

Job Details: 05/05/2021

Error codes show ff fan motor and defrosted heater, needs authorization ; ordrng 1 DA96-00660G (Def heater) and 1 DA97-12608A (Ff fan)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Tipp City, OH 45371

Kevin

Job Details: 05/05/2021

Evaporator coil has a restriction and needs replaced and instructed customer unit would need to be pulled out to work from the front and back side of the unit ; ordrng 1 297414901 (Evap coil) and 1 5303918358 (Dye drier)

We serviced a

GE REFRIGERATOR

Model GSE25HMHBHES

Near Xenia, OH 45385

Kevin

Job Details: 05/05/2021

The door is broken where the hinge goes into the door; ordrng 1 WR78X20444 (Door) and 1 WR01X10975 (Bushing)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Dayton, OH 45417

Kevin

Job Details: 05/05/2021

Door is bowed upward on the liner ; ordrng 1 W10673707 (White freezer door)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TP0

Near Springfield, OH 45506

Brad Anders

Job Details: 05/05/2021

"Found refrigerant leak, ordered dye filter. Repair will be done by Kevin M.; ordrng 1 Unknown (Dye filter)"

We serviced a

WHIRLPOOL RANGE

Model XFE320M0AS0

Near Dayton, OH 45424

Brad Anders

Job Details: 05/05/2021

"Outer glass shattered, needs glass replaced. Ordered glass.; ordrng 1 W10409946 (Outer door glass)"

We serviced a

LG WASHER

Model WM2101HW

Near Dayton, OH 45426

Tim

Job Details: 05/05/2021

Checked unit was given an IE error code. Checked the motor and found that the motor was loose, tightened the motor. Tested unit and it started and ran through the fill cycle and spin cycle with no issues. Explained what I found to the customer and let them know If this happens again it'll need a new motor assembly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT975SAHZ0

Near Dayton, OH 45414

Tim

Job Details: 05/05/2021

Replaced rack adjusters. Checks ok; used 1 W10712395 (RACK ADJUSTER) from stock

We serviced a

WHIRLPOOL DRYER

Model LER7646EQ0

Near Trotwood, OH 45426

Tim

Job Details: 05/05/2021

Replaced wiring for thermostat and heater. Checks ok

We serviced a

LG WASHER

Model WM3500CW

Near Dayton, OH 45410

Tim

Job Details: 05/05/2021

Checked unit over found that the unit would spin fairly normal and quiet with no load. When unit had load in it and would agitate back and forth you would get a loud clanking noise. Found shaft on inner basket partially stripped allowing unit to slip in agitation. Let customer know unit would need inner basket and potentially rear tub due to having to split the tub. Customer doesnt want to repair is going to talk with LG.

We serviced a

LG WASHER

Model WM2301HW

Near Dayton, OH 45406

Tim

Job Details: 05/05/2021

Replaced drain pump. Tested unit and unit drains good. No leaks. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Dayton, OH 45420

Tim

Job Details: 05/05/2021

Could not get a hold of the contact person. Arrived at the apartment and checked out the dryer which was located in the basement. The dryer heated up and tumbled with no issues. Unit was pushed up against the wall which would cause it to take a long time to dry. Unit did not have a vent connected to it and someone had clothes in it and was drying at the time. Called and gave Nick this information. Checks ok; used 1 279816 (FUSE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Dayton, OH 45429

Tim

Job Details: 05/05/2021

Checked unit over found right rear suspension rod out of place and washer not level. Removed top and fixed suspension rod. Leveled unit. Ran through calibration. Checks ok. Instructed customer on usage.

We serviced a

LG DRYER

Model DLEG442W

Near Fairborn, OH 45324

Tim

Job Details: 05/05/2021

Checked unit over found that the unit was functioning normal now but from what she described it sounds like a motor. Informed customer of cost of a new motor.

We serviced a

SAMSUNG DRYER

Model DVE45N5300F/A3

Near Dayton, OH 45429

Tim

Job Details: 05/05/2021

Replaced shorted heater checks ok; used 1 DE486A () from stock

We serviced a

KENMORE DISHWASHER

Model 665.13223N413

Near Dayton, OH 45429

Tim

Job Details: 05/05/2021

Fixed door vent and replaced door seal due to water pouring out of the door. Tested. Checks ok; used 1 W11177741 (GASKET) from stock

We serviced a

LG REFRIGERATOR

Model LFX25976SW/00

Near Dayton, OH 45429

Tim

Job Details: 05/05/2021

Noise coming from compressor and needs door seal customer is just going to do the repair if he wants to do it.

We serviced a

GE HOME LAUNDRY - E

Model GTD45EASJ2WS

Near Dayton, OH 45440

Tim

Job Details: 05/05/2021

Fixed door and lint screen.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS22PRCW1

Near Dayton, OH 45429

Tim

Job Details: 05/05/2021

Couldnt find any issues. Cooling fine. No weird smells.

We serviced a

GE WASHER

Model GFWR2700H0WW

Near Mechanicsburg, OH 43044

Steve

Job Details: 05/05/2021

Rear bearing and spider assembly have failed on the unit.

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TDJ

Near Bellefontaine, OH 43311

Steve

Job Details: 05/05/2021

Installed new outer oven door glass

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2367TD0

Near Mechanicsburg, OH 43044

Steve

Job Details: 05/05/2021

Icemaker water line frozen. Need to install aluminum tape to insulate water fill tube.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near North Lewisburg, OH 43060

Steve

Job Details: 05/05/2021

Both upper and lower oven and cooktop not working due to faulty electrical outlet in the home.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Mason, OH 45040

Steve G

Job Details: 05/05/2021

Installed new evaporator motor, cycled unit tested OK

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Bellefontaine, OH 43311

Steve

Job Details: 05/05/2021

Washing machine not spinning out due to water temperature fault within water valve assembly and internal failure of hot water valve. Installed new water valve test ran through diagnostic sequence and re-calibrated unit. Water checks OK; used 1 W11165546 (Water valve) from stock

We serviced a

SAMSUNG WASHER

Model WF45N5300AF/US

Near Lebanon, OH 45036

Steve G

Job Details: 05/05/2021

Customer getting a C4 error code customer had the water shut off not able to turn water on because he has the Wi-Fi connection hooked up for his dryer

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Lebanon, OH 45036

Steve G

Job Details: 05/05/2021

Install new ice container and icemaker upgrade kit, tested OK.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mason, OH 45040

Steve G

Job Details: 05/05/2021

Install new door cycled unit tested OK. Also installed new freezer light; used 1 W10695459 (Light module) from stock

We serviced a

FRIGIDAIRE MICROWAVE

Model LFMV1645TF

Near Trenton, OH 45067

Steve G

Job Details: 05/05/2021

Installed new switch assembly and all new three switches.

We serviced a

THERMADOR RANGE HOOD

Model CVS36RS/01

Near Springboro, OH 45066

Steve G

Job Details: 05/05/2021

Found the motor shaft was twisted spoke to teck line one of the parts is no longer available sent the information to customer hes going to research

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Lebanon, OH 45036

Steve G

Job Details: 05/05/2021

Installed new light, cycled unit and tested OK.

We serviced a

KENMORE MICROWAVE

Model 790.48903

Near West Chester Township, OH 45069

Steve G

Job Details: 05/05/2021

Replaced parts, unit checks ok.

We serviced a

GE DISHWASHER

Model GDT645SFN0DS

Near Wetherington, OH 45069

Steve G

Job Details: 05/05/2021

Chrome came off display. Customer is going to think about repair. Part is in stock at GE.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFEA

Near Dayton, OH 45426

Shawn H

Job Details: 05/05/2021

Upon arrival customer stated that unit isnt making ice but is dispensing what ice is left. Found ice maker stuck in mid cycle. Replaced ice maker and cycled to test. Ice maker is working as it should. Advised customer to dispose of first full ice bucket and should be full in 48 hours. This is not a recall. Ice maker was working fine but wouldnt dispense. Now ice maker isnt working but is dispensing. ; used 1 241798224 (Ice maker) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Eaton, OH 45320

Shawn H

Job Details: 05/05/2021

F4E3 motor not running error present. Ran unit to test. Wash motor is not running. Motor is getting voltage but not running. Dispenser is also missing the lid. Unit needs sump assembly and dispenser. Unit is getting enough water to it but not moving water to dissolve pods. Customer to think on repair and call in if they wish to proceed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near West Manchester, OH 45382

Shawn H

Job Details: 05/05/2021

Installed main control and verified operation of all functions. Since last visit led lights in freezer and sides of fresh food section went out. Found freezer led bad causing others to lose voltage. Replaced led in freezer and all lights work. Compressor is running and all fans are running. All ok. ; used 1 W10695459 (LED module) from stock

We serviced a

GE DISHWASHER

Model ADT521PGF6WS

Near Englewood, OH 45322

Shawn H

Job Details: 05/05/2021

Installed new diverter assembly and ran to test. Unit is no longer leaking and water is being pumped around. All ok.

We serviced a

GE RANGE

Model JB860EJ9ES

Near Dayton, OH 45458

Sam

Job Details: 05/05/2021

"Inspected the unit and found an open wiring harness running through the burners, causing the hot surface light to stay on even though none of the burners were actually on. Ran a test cycle and the unit heated during bake and broil along with all five burners heating on low, medium and high temperature cycles. Removed the glass top and found no physical damage to any of the wiring or burners.The hot surface indicator light stayed on even after resetting the unit. Providing information to Aarons."

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA

Near Miamisburg, OH 45342

Sam

Job Details: 05/05/2021

"Inspected unit and found small scratches in the glass cooktop. Bottom drawer not closing properly, made adjustments to allow it to close. Customer stated it was like this upon moving into the home. Submitted infomation and request to warranty company over the phone. Glass cooktop considered cosmetic warranty. I was advised by Debbie from American home shield that this is not covered underneath the warranty. AHS stated they would contact the customer."

We serviced a

ROPER REFRIGERATOR

Model RT18BKXKQ03

Near Dayton, OH 45406

Shawn H

Job Details: 05/05/2021

Upon arrival customer states that unit has been running non stop since Saturday and wont freeze. Removed evaporator cover to inspect. Found weak frost pattern on evaporator. Checked amp draw. Unit is drawing .5 amps but is running. Unit has leak in the sealed system. Due to age and cost customer does not wish to repair. Please mail out receipt.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Franklin, OH 45005

Sam

Job Details: 05/05/2021

Inspected unit and found error code for off-balance load and over suds. Made adjustments to the sensor and drain pump. Re-calibrated the unit and ran a test cycle. Advised the customer to use less than 2tbs of detergent and to run the unit on normal. All checks OK

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model FGMO226NUFA

Near Dayton, OH 45458

Sam

Job Details: 05/05/2021

Picked up parts from customer. Returning them to ASI.

We serviced a

WHIRLPOOL COOKTOP

Model G7CE3635XB01

Near Dayton, OH 45459

Sam

Job Details: 05/05/2021

Installed parts. All checks OK

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Germantown, OH 45327

Sam

Job Details: 05/05/2021

Inspected the unit and found the drain pump running. Reset the unit and recalibrated. Installed valve. All checks ok. Advised the customer to make adjustments to drain line and detergent use. ; used 1 W11210459 (Valve) from stock

We serviced a

GE REFRIGERATOR

Model GFE29HMEEES

Near Arcanum, OH 45304

Kevin

Job Details: 05/05/2021

"Replaced fan, cleared any frost build up. Unit checks ok."

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near Greenville, OH 45331

Kevin

Job Details: 05/05/2021

"Customer claims unit would make intermittent noise, had her throw in damp clothes from washer, she set to time dry, unit ran for several minutes no issues. Unit checks ok"

We serviced a

GE RANGE

Model JB645DK4BB

Near Greenville, OH 45331

Kevin

Job Details: 05/05/2021

"Replaced main control, preheat to 350F bake. Unit checks ok"

We serviced a

SAMSUNG ICEMAKER

Model RF28R7201SR/AA

Near Xenia, OH 45385

Kevin

Job Details: 05/05/2021

Error code found bad heater on the ice maker, replaced ice maker and checks ok ; used 1 DA97-15217D (Imk) from stock

We serviced a

SPEED QUEEN DRYER

Model ADE30RGS171TW01

Near Versailles, OH 45380

Kevin

Job Details: 05/05/2021

"Customer claims unit taking longer to get things dry, they primarily use auto time. Unit is heating and cycling as it should, checked vent outside blowing open but is way above to reach. Removed front and bulkhead. Bulkhead was about 75% full of old lint and pet fur material that had never been cleaned before. Put unit back together to checked. Told them to monitor. Unit checks ok."

We serviced a

GE REFRIGERATOR

Model PSS26LSRDSS

Near Dayton, OH 45449

Kevin

Job Details: 05/05/2021

Checked unit for leak no visible leaks has internal leak, non repairable contacted HBW-Chris-

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Dayton, OH 45440

Kevin

Job Details: 05/05/2021

Unit is running good, temperature in ff 38 & Fz 2 ice maker container was full

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Dayton, OH 45420

Kevin

Job Details: 05/05/2021

Found water line in the bottom wore and leaking. Repaired water line and checks ok, please send customer a receipt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1832TF2

Near Dayton, OH 45426

Kevin

Job Details: 05/05/2021

Installed compressor and recharged unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVY00

Near Vandalia, OH 45377

Kevin

Job Details: 05/05/2021

Tray gear wasnt locked down

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Fairborn, OH 45324

Brad Anders

Job Details: 05/05/2021

"Found drain pump not turning with proper voltage applied, installed new pump, unit checks ok.; used 1 A00126401 (Drain pump) from stock"

We serviced a

SAMSUNG WASHER

Model WF331ANW/XAA

Near Cedarville, OH 45314

Brad Anders

Job Details: 05/05/2021

"Found inner basket is loose and going out of balance, needs inner basket and outer tubs replaced, outer tub is no longer available, cannot be repaired."

We serviced a

SAMSUNG DRYER

Model DVE50R5400V/A3

Near Dayton, OH 45424

Brad Anders

Job Details: 05/05/2021

"Found idler pulley seized, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near New Carlisle, OH 45344

Brad Anders

Job Details: 05/05/2021

Replaced parts, unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Dayton, OH 45424

Brad Anders

Job Details: 05/05/2021

"Found unit not heating, element open, installed new heating element, unit checks ok.; used 1 279838 (Element) from stock"

We serviced a

SAMSUNG DRYER

Model DVE41A3000W

Near Enon, OH 45323

Brad Anders

Job Details: 05/05/2021

"Found door latch not installed properly, reinstalled latch, unit checks ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Dayton, OH 45459

Tim

Job Details: 05/05/2021

"Checked unit over, unit was leaking oil out of the gear case and making a horrible screeching noise. I attempted to remove the agitator and it would not come off. Unit needs new gear case, inner basket and agitator plate. Need additional labor due to this being a tub job; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10752719 (Basket) and 1 W10752283 (Wash plate)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Springfield, OH 45505

Brad Anders

Job Details: 05/05/2021

"Found rack adjuster not working properly, installed new adjuster kit, unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Mason, OH 45040

Steve G

Job Details: 05/05/2021

Unit is making a knocking noise and water was leaking and no lights. Customer turned off breaker for 5 days. Tech wants to schedule customer out for a few days. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near East Liberty, OH 43319

Steve

Job Details: 05/05/2021

Communication error between console and main control again. Same problem from April 2020. I need to re-order previously installed parts. Unit is now over three years old; rqstng P&A on 1 W10812418 (Control..) and 1 W10838672 (Console..)

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Bradford, OH 45308

Kevin

Job Details: 05/05/2021

"Unit not heating to proper temperature. Unit is getting proper 240V from terminal. Checked broil and bake elements for continuity, bake read 26 ohms. Put unit into bake 350F and did not even get above 325F. Ordering new control and will calibrate as needed.; ordrng 1 W11295998 (Control)"

We serviced a

BOSCH REFRIGERATOR

Model B36BT830NS/59

Near Dayton, OH 45459

Sam

Job Details: 05/05/2021

Inspected unit and found Ice built up in the freezer section over the evaporator and the fan and defroster not kicking on. Provided estimate to the customer and they approved repair. I advised the customer they will need to defrost the unit 48 hours before we install the new parts. Ordering parts; ordrng 1 00676781 (Fan motor) and 1 00617855 (Limiter) and 1 00776218 (Defrost heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Dayton, OH 45415

Shawn H

Job Details: 05/05/2021

Replaced parts, unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWQ00

Near Cedarville, OH 45314

Kevin

Job Details: 05/05/2021

Bracket is broke; ordrng 1 2180226 (Bracket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Greenville, OH 45331

Kevin

Job Details: 05/05/2021

Replaced parts, unit checks ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WTW5500BW0

Near Dayton, OH 45424

Brad Anders

Job Details: 05/05/2021

Customer did not answer door; O-emld tckt

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