Near Dayton, OH 45414
Tim
Job Details: 01/21/2021
DRYER AMANA LE8317W2 Replaced parts listed. Checks ok
Near Lebanon, OH 45036
Sam
Job Details: 01/21/2021
WASHER KENMORE 796.3151221 Inspected unit and found the gear case and failed at making a loud grinding noise during spin cycle. Customer only wanted diagnosis. All checks OK
Near Waynesville, OH 45068
Sam
Job Details: 01/21/2021
DISHWASHER SAMSUNG DW80J3020US/AA "Found the dispenser door not opening properly. Installed new dispenser. Ran a test cycle, All checks OK"
Near Springfield, OH 45506
Steve
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 no repair.
Near Springboro, OH 45066
Sam
Job Details: 01/21/2021
WASHER MAYTAG MVWB765FW2 "Inspected the unit and found the hot water valve not opening properly. Ran a test cycle and found no other issue. Installed valve and ran a test cycle, all. Checks ok. ; used 1 W11165546 (Water valve) from stock"
Near Springboro, OH 45066
Sam
Job Details: 01/21/2021
REFRIGERATOR LG LRSC26925TT Inspected the unit and found a failed water valve. Installed new water valve. Ran a test cycle and all a checks ok.
Near Greenville, OH 45331
Kevin
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW8500DC0 "Replaced ui console, powered on checked through buttons. Did quick test had unit fill and wash then drained out. Checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 01/21/2021
WASHER MAYTAG MVWB855DC3 "Customer claims unit is not getting clothes clean, unit has no error codes. Found wash plate loose, tightened up screw. Also gave suggestions in options for better cleaning or more water. Tested unit with some towels, unit checks ok."
Near Dayton, OH 45404
Kevin
Job Details: 01/21/2021
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Check error codes39 & 40 replaced ice maker & auger assy and checks ok; used 1 Da97-12540g (Auger), and 1 Da97-15217d (Icemaker) from stock"
Near Dayton, OH 45424
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found water line not seated in valve reconnected and checked ok
Near Lebanon, OH 45036
Steve G
Job Details: 01/21/2021
DISHWASHER GE PDWT280V00SS Installed new main board and fuse. Try to start up the unit but would not start . After messing around with the unit it finally started up. Found that the unit has a short in the wire harness and the harness is not available . Spoke to Michelle at autho 373MIJL
Near Dayton, OH 45410
Kevin
Job Details: 01/21/2021
REFRIGERATOR GE TFX22ZLC Unit is 31 yrs old in the kitchen Freezer door is wore out not closing and part is NLA so just charged customer service cant repair unit
Near Jamestown, OH 45335
Brad Anders
Job Details: 01/21/2021
DRYER SAMSUNG DV48J7770EW/A2 "Found idler pulley squealing and roller not turning properly, installed pulley and roller, unit checks ok."
Near New Lebanon, OH 45345
Shawn H
Job Details: 01/21/2021
DISHWASHER LG LDF6810BB/01 Upon arrival customer stated that unit leaks just as much as before. Ran unit to test after removing from cabinet. Unit is leaking in the same spot as last time. Leak is from corrosion in the stainless steel tub. Have photos of corrosion. Tub is not available to replace. No repair possible.
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/21/2021
DRYER MAYTAG MEDB850YW1 "Found heating element open, installed new element, unit is working properly."
Near Washington Township, OH 45458
Sam
Job Details: 01/21/2021
WASHER-DRYER COM LG WM3499HVA Inspected the unit and found an error code from the customer for 1E for low water flow. Pulled the unit and found the cold water valve at the house partially shutoff. Opened the valve and advised the customer to run a few loads through. All checks ok.
Near Greenville, OH 45331
Kevin
Job Details: 01/21/2021
WASHER GE GTW460ASJ4WW "Replaced transmission and parts, checked for leaks. Unit checks ok."
Near Vandalia, OH 45377
Kevin
Job Details: 01/21/2021
REFRIGERATOR KITCHEN AID KFIS29PBMS02 Cont brds and fan not communicating properly needs new brd and fan kit per bulletin
Near Dayton, OH 45416
Kevin
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE FFHS2311PF2 Damper motor not opening installed new damper motor and checks ok; used 1 242303001 (Damper) from stock
Near Beavercreek Township, OH 45434
Tim
Job Details: 01/21/2021
WASHER SAMSUNG WF42H5200AP/A2 "Checked unit over unit is extremely hard to spin by hand in making a screeching noise. When washer is put in the spin cycle the motor is really struggling to turn the washer and it is shaking all over the place. Needs tub assembly and shocks. Customer also said unit is intermittently just shutting down with water still standing in the unit. Drain pump is working properly. Unit needs new control.; rqstng P&A on 1 #### (Rotor) and 1 ##### (Stator) and 1 ###### (Complete tub) and 3 #### (Shocks)s and 1 ##### (Main control), states that autho needed"
Near Springfield, OH 45502
Steve
Job Details: 01/21/2021
RANGE LG LRE3023ST/00 Oven relay board is faulty not closing neutral switch causing entire oven not to heat; ordrng 1 EBR74164802 (Relay board..)
Near Lebanon, OH 45036
Steve G
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Unit is not cooling. Compressor will run for 10 secs and then stop and click. ; ordrd 1 241941005 (Start device)
Near Troy, OH 45373
Steve
Job Details: 01/21/2021
WASHER SPEED QUEEN AWN63RSN115TW01 204365 x2. Robert at speed queen recommended replacing two foam spacer inserts behind the start and rinse button that may be causing the unit to select or D select rents and or start cancel; ordrng 2 204365 (Foam spacer..)s
Near Middletown, OH 45044
Steve G
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE FRS3HR35KW3 Unit is leaking and not making ice. Installed new ice maker and container. Cycled. ; ordrd 1 241798224 (Ice maker) and 1 241860803 (Ice container)
Near Dayton, OH 45406
Shawn H
Job Details: 01/21/2021
DISHWASHER FRIGIDAIRE FPHD2491KF0 Upon arrival customer stated that unit only works on light wash and wont start unless you use delay start. Those are the only buttons that work. Removed door to inspect for loose connections or corrosion. None found. Keypad is shorted out. Unit needs console with keypad. Please mail out invoice. When scheduling for parts please schedule on Wednesday or Thursday. Customer is off those days. Also customer wants refrigerator looked at at that time. ; ordrng 1 5304475578 (Control panel)
Near Dayton, OH 45415
Shawn H
Job Details: 01/21/2021
WASHER MAYTAG MHWE200XW00 Upon arrival customer stated that unit leaks from the front and pools underneath. Inspected unit and found a small hole in the door bellow causing leak. Unit needs door bellow. ; ordrng 1 W10381562 (Door bellow)
Near Brookville, OH 45309
Shawn H
Job Details: 01/21/2021
WASHER GE GTW485ASJ1WS Upon arrival customer stated that unit intermittently wont finish the cycle. Checked unit for errors and found F5 shifter fault. Unit isnt shifting from spin to agitate and vice versa. Forced shifter on in test mode and it will not move. Is getting voltage and trying to move. Nothing locking it up or tub. Unit needs shifter assembly. Unable to force motor on. Resistance is good but would like to have motor in case it wont run. ; ordrng 1 WH05X25036 (Shifter) and 1 WH49X25375 (Motor)
Near New Lebanon, OH 45345
Shawn H
Job Details: 01/21/2021
DISHWASHER GE GDF620HGJ2BB Upon arrival customer stated that unit wont operate at all now. Unit has proper voltage to it but now power to touchpad. Could not get unit to operate in diagnostics. Unit needs main control but may need additional parts. Advised customer. ; ordrng 1 WD21X24900 (Control)
Near Dayton, OH 45403
Shawn H
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAYM6 "F10E1 dispenser electrical problem, F6E2 fill valve electric problem, F8E2 drain motor electrical problem, F7E1 no heat errors present. Ran diagnostics to test. Control isnt sensing voltage to the heater, but unit fills, washes, and drains fine. Dispenser wont open because spring is missing. Unit needs control and dispenser. ; rqstng P&A on 1 W10597041 (Control) and 1 W10605015 (Dispenser)"
Near Springboro, OH 45066
Sam
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE LFHD2251TF6 Fan and aug motor building up ice still. Ordering part. ; ordrng 1 242146001 (Evap housing kit) and 1 5304493604 (Fan)
Near Springboro, OH 45066
Sam
Job Details: 01/21/2021
WASHER MAYTAG MHW5500FW1 Inspected unit and found a failed control board and pressure sensor. Ordering parts; rqstng P&A on 1 W11201286 (Control) and 1 W10448876 (Sensor)
Near Middletown, OH 45042
Sam
Job Details: 01/21/2021
WASHER GE GTW460ASJ4WW "I called the customer roughly an hour and a half before arriving and asked them to fill the unit with laundry and to run a cycle so I could see what the unit was doing when I arrived.. Upon arrival I found a medium size load in the washer and the washer had completed the cycle without any issues, there was no water at the bottom of the basket and the clothes were wrong out very well. The Unit did not have any issues completing the cycle and draining the water. I ran a drain and spin cycle and the unit spun up into high speed. The amount of vibration from the unit was within normal range and there was no loud banging or abnormal sounds coming from the unit. The articles of clothing inside ranged from large towels to small socks. I advised the customer if they do not load the unit with similar sized items, the basket can become off balanced and vibrate more than normal causing the unit to shutdown mid cycle and could result with water being left inside the basket.
Near Bradford, OH 45308
Kevin
Job Details: 01/21/2021
OVEN WHIRLPOOL WFE505W0HW1 "Found black power wire from terminal block had shorted and burnt. Unit will need a new terminal block. I believe i can replace the terminal ends on the wire without ordering harness. Customer claims screen went out, control might be damaged.; ordrng 1 W10245259 (Terminal block) and 1 W11314391 (Control)"
Near Greenville, OH 45331
Kevin
Job Details: 01/21/2021
DISHWASHER FRIGIDAIRE PSEUDOXXX Pulled part off Frigidaire dishwasher and confirmed via photo with SM tech.
Near Xenia, OH 45385
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ran through diagnostics found switch and motor bad on icemaker ordered parts to repair; ordrng 1 W10873791VP (Icemaker) and 1 W11123943 (Switch)
Near Bellbrook, OH 45305
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRQA59CNKZ No model serial tag Anne is emailing Big Sandy; saved tckt
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/21/2021
DISHWASHER THERMADORE DWHD870WFP/13 "Found drain pump not turning with proper voltage applied, ordered drain pump.; ordrng 1 Unknown(DN) (Drain pump)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/21/2021
DISHWASHER BOSCH n/a "Found tub gasket worn, installed new tub gasket, found bottom door seal worn, ordered door seal.; ordrng 1 00432490 (Bottom door seal)"
Near Dayton, OH 45424
Brad Anders
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5100HC1 "Found lid lock trying to lock, the control does not respond properly, ordered lock and control.; ordrng 1 W11394572 (Lid lock) and 1 W11479878 (Control)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/21/2021
DRYER SAMSUNG DVE45M5500Z/A3 "Found motor has bad start windings, ordered motor. Will use door switch on return. Located in the laundry room, manufactured 10/2018.; rqstng P&A on 1 Unknown (Motor assembly)"
Near Dayton, OH 45414
Tim
Job Details: 01/20/2021
DISHWASHER FRIDGIDAIRE LFID2426TF4A Fixed float switch. Checks ok.
Near Dayton, OH 45414
Tim
Job Details: 01/20/2021
DISHWASHER BOSCH SHP65T55UC/07 Right side installation hinge was pushing against the door constantly causing it to pop open. Adjusted hinges and tested 10 to 15 times in the unit functions with no issues started every time did not have to slam the door. Checks OK
Near Bellbrook, OH 45305
Tim
Job Details: 01/20/2021
WASHER-DRYER COM LG WM3488HW Checked unit over found that the cold water valve was sticking open. Replaced cold water valve. Tested no leaks. Instructed customer to keep an eye on the first load they do to make sure there are no leaks.; used 1 5220FR2075L (WATER VALVE) from stock
Near Dayton, OH 45458
Tim
Job Details: 01/20/2021
DRYER WHIRLPOOL WED4815EW1 Replaced rollers. Checks ok; used 1 349241T (ROLLER KIT) from stock
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details: 01/20/2021
WASHER SAMSUNG WF56H9100AG/A2 Checked unit over found the unit would not spin. Unit drains fine. Unit needs new rotor and stater. Along with main control and inverter. Customer is looking for a receipt and if she is able to find it then we are going to go ahead with the repair.
Near Dayton, OH 45429
Tim
Job Details: 01/20/2021
DISHWASHER FRIGIDAIRE FGIP2468UD0A "Replaced door seal and lower door seal. Checks ok. Instructed customer to get dishwasher installation fixed. Dishwasher is tilted forward so water is coming to the front of the door. Dishwasher needs to be tilted back.; used 1 154827601 (Door seal), and 1 5304500204 (DOOR GASKET) from stock"
Near Dayton, OH 45429
Tim
Job Details: 01/20/2021
DRYER LG DLE2050W Needs main control due to no power to motor or display. No repair due to the cost.
Near Dayton, OH 45429
Tim
Job Details: 01/20/2021
WASHER MAYTAG MVWC565FW2 Removed sheets from agitator. Checks ok
Near Mechanicsburg, OH 43044
Steve
Job Details: 01/20/2021
DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW Installed new motor and timer. Dryer is operating properly
Near New Carlisle, OH 45344
Steve
Job Details: 01/20/2021
WASHER LG WT7600HKA Found loose wash plate causing noise while the unit was spinning shifting back-and-forth rubbing against wash tub
Near New Carlisle, OH 45344
Steve
Job Details: 01/20/2021
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Fresh food section not cooling properly due to disconnected temperature damper door actuator arm.
Near Covington, OH 45318
Steve
Job Details: 01/20/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Upon arrival customer stated the water started working. No need to install filter housing. Icemaker still not producing ice cannot get icemaker to advanced. Replace icemaker all components operating OK; used 1 DA97-15217D (Icemaker) from stock
Near Middletown, OH 45042
Steve G
Job Details: 01/20/2021
DISHWASHER FRIGIDAIRE FDPC4221AB0A Unit is not drying. Found loose wire to the heater.
Near Tipp City, OH 45371
Steve
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Unit operating ok at this time.
Near Franklin, OH 45005
Steve G
Job Details: 01/20/2021
WASHER MAYTAG MVWB865GWO Pillow case was caught under agitator. Remove the agitator and pillow case.
Near Middletown, OH 45042
Steve G
Job Details: 01/20/2021
REFRIGERATOR KENMORE 106.7021241 Unit is leaking. Thawed out the defrost drain line.
Near Liberty Township, OH 45044
Steve G
Job Details: 01/20/2021
REFRIGERATOR ROPER RS25AGXNQ01 Unit is leaking at the dispenser. Installed new water valve cycle test OK
Near Dayton, OH 45414
Shawn H
Job Details: 01/20/2021
DISHWASHER BOSCH SHU43C024C/22 Upon arrival customer stated that unit wont drain but they had cleared water out so it wouldnt stink. When cleaning unit they said they pulled a lot of scale build up from sump area. Inspected sump and found some scale built up around pump lid. Cleared sump of debris and verified hose is clear. Ran unit to test. Pump is getting voltage and moving water fine but is a bit noisy. Quoted price to replace pump if issue comes back.
Near Dayton, OH 45424
Shaun S
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new rack adjusters on unit, ran and checked out unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details: 01/20/2021
WASHER GE GTW750CSLWS "Upon arrival customer complaint that machine is off balance and not spinning correctly, tech out in arm full of towels in washer ran through a qyuickbwash then over to drain and spin and found no issue with unit being out of balance. Customer also stated that drain hose came out of stand pipe and went all over floor so tech secured drain line so won't happen again, unit checks ok upon techs departure"
Near Vandalia, OH 45377
Shaun S
Job Details: 01/20/2021
WALL OVEN FRIGIDAIRE FEB556CET-A "Upon arrival found that unit needs a new display board, upon inquiring about it found that part is NLA Confirmed through Shari"
Near Clayton, OH 45315
Shaun S
Job Details: 01/20/2021
DISHWASHER GE GDP2385J0WW "Upon arrival found water standing in bottom up of unit, techs was able to get water to drain and then ran and checked several more times after with no issue, unit checks ok upon techs departure"
Near Dayton, OH 45426
Shaun S
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDF330PAHB-4 "Upon arrival found that unit had a loose pin connection going to drain pump, tech resecured connection to drain pump, filled and drain two separate times unit checks ok"
Near Waynesville, OH 45068
Sam
Job Details: 01/20/2021
DISHWASHER SAMSUNG DW80H9930US Inspected the unit and found the control board failing and displaying an error code for 7E. Found nothing blocking the boom spray arms and tested the motor and found no issues. I advised the customer that the motor is no longer available if they do start having issues with it. Provided estimate and the customer declined the repair.
Near Springboro, OH 45066
Sam
Job Details: 01/20/2021
WASHER SAMSUNG WF45K6200AW/A2 Inspected The unit and found the drain pump running when you turned it on. Powered the unit off and cleared the pressure sensor line and disconnected the pressure sensor harness. Plug the unit back in and reset the line and harness. Ran a test cycle and the unit ran the drain for about three minutes and then started the cycle without any issues. All checks OK. I advise the customer if they have this issue again to allow the drain pump to run for about five minutes and then it will start up a normal cycle.
Near Franklin, OH 45005
Sam
Job Details: 01/20/2021
WASHER WHIRLPOOL WTW5000DW2 "Inspected the unit and found the control panel activating and was able to get the unit to enter diagnostics. Found error codes for stuck key and oversudes. Advised the customer to make sure they are using cleaning tablets on a regular basis and to keep the unit cleaned out. Ran a test cycle and the unit filled with water, agitated, drained, and spinned without any issues. All. Checks ok."
Near Dayton, OH 45458
Sam
Job Details: 01/20/2021
REFRIGERATOR FRIGIDAIRE FFSS2615TS5 "Installed parts. Ran a test cycle and the icemaker filled with water and the water dispenser worked properly. The dispenser still has low flow of water. I demonstrated this to the customer and advised them they may want to have a plumber come out and inspect the line to see if they can increase their water pressure. All other checks OK, unit cooling properly."
Near Fletcher, OH 45326
Steve
Job Details: 01/20/2021
DISHWASHER FRIGIDAIRE FPID2498SF8A Face of dishwasher completely full of water. Ran water in order to get the unit running and found slight signs of water leakage from the water inlet to tub port. Tightened around inside of dishwasher tab. Ran a check unit found no signs of water leaking
Near Miamisburg, OH 45342
Sam
Job Details: 01/20/2021
WASHER SAMSUNG WA45N3050AW/A4 Inspected unit and found a large amount of gunk buildup underneath the wash plate. This is most likely due to excessive detergent being used over the years and not being cleaned on a regular basis. The customers only have the unit for a couple months and has been using cleaning tablets which is recommended by the manufacturer. By using the cleaning tablets and has caused the detergent to break up and dissolve mixing in with her clothes when she washes allowed. Wash plate needs to be replaced along with the interior of the basket cleaned under the wash plate. called Arrons and spoke with Sandy about estimate provided. They declined repair at this time.
Near Versailles, OH 45380
Kevin
Job Details: 01/20/2021
DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced timer, set on 70 mins timed dry, for 10 mins, timer is moving downward. Unit checks ok."
Near New Madison, OH 45346
Kevin
Job Details: 01/20/2021
WASHER MAYTAG MVWC565FW1 "Found lid lock acting up. Replaced with truck stock, unit checks ok.; used 1 10838613 (Lid lock) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 01/20/2021
RANGE WHIRLPOOL WFE515S0JS0 Replaced terminal
Near Bradford, OH 45308
Kevin
Job Details: 01/20/2021
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker kit per bulletin. Checked water dispenser again is working just fine, can not get to act up. Must be intermittent. Also told customer son that if it stops try removing water filter and see if it has some ice or freezing up and put back into place.
Near West Chester Township, OH 45069
Steve G
Job Details: 01/20/2021
DISHWASHER LG LDS5540ST Unit turns on but will not cycle or not able to change the settings.
Near Lewisburg, OH 45338
Shawn H
Job Details: 01/20/2021
WASHER SAMSUNG WF45N5300AF/US Installed new shocks and ran rinse and spin with load to test. All ok no more noise or vibration.
Near Dayton, OH 45403
Kevin
Job Details: 01/20/2021
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed new rails and checks ok
Near Springfield, OH 45506
Brad Anders
Job Details: 01/20/2021
DRYER SAMSUNG DV42H5000EW/A3 "Found control and thermistor not communicating properly, installed new control and thermistor. Unit checks ok."
Near Shawnee Hills, OH 45335
Brad Anders
Job Details: 01/20/2021
DRYER WHIRLPOOL WED7300XW0 "Found unit giving F1 error code, the main control is not functioning properly, needs main control. Customer does not want to repair unit."
Near Dayton, OH 45416
Shaun S
Job Details: 01/20/2021
DISHWASHER GE GSD3360K01SS "Upon arrival found that mounting screws had come out of the counter top and caused unit to slide back not allowing door to close properly, resecured ran and checked out"
Near Dayton, OH 45424
Brad Anders
Job Details: 01/20/2021
DISHWASHER FRIDGIDAIRE FGID2466QF6A "Customer was having trouble getting unit to start cycles, informed customer to press and release start button, customer was holding button down causing unit to cancel the cycle. Tested unit, all operations test ok."
Near Springboro, OH 45066
Sam
Job Details: 01/20/2021
OVEN LG LRE3061BD/00 Inspected unit and found some black tape on the back of the unit on one of the boiler element harness and is causing a burning smell. Removed the tape and secured the harness. Made adjustments to temperature sensor by 20°. All checks OK
Near Dayton, OH 45424
Brad Anders
Job Details: 01/20/2021
DRYER KENMORE 110.698228 "Found electronic control board not closing heater relay properly, causing unit to not heat. Control board is no longer available. Unit cannot be repaired."
Near Dayton, OH 45458
Sam
Job Details: 01/20/2021
WASHER FRIGIDAIRE FLSE72GCSA Inspected unit and found the motor locked up and not spinning. Remove the front panel and found a small metal clip obstructing the motor from turning. Remove the clip and secured it where it belongs. Ran test cycle and the basket spend without any issues. All checks OK
Near Dayton, OH 45459
Sam
Job Details: 01/20/2021
MICROWAVE KITCHEN AID KMHC319ESS Installed fan and ran a test cycle. Unit functioning properly with no abnormal sounds. All checks OK
Near Miamisburg, OH 45342
Sam
Job Details: 01/20/2021
DRYER WHIRLPOOL MEDC465HW0 "Customer stated it was making a thumping noise about once per second and has done it several times since we were last out there. Ran a test cycle and we heard no abnormal sounds or found issues with the unit. Remove the top panel inspected down into the drum and found no issues with a drum, belt, pulley or support wheels. Remove the vent filter and could find no issues with the blower wheel or housing. Ran a test cycle on empty and found no issues or abnormal sounds. Ran a test cycle with several large towels inside the drum and still found no issues or abnormal sounds. I advise the customer if the issue returns they will need to video record it and send it to us we have an idea of where the issue is. All checks OK"
Near Dayton, OH 45440
Kevin
Job Details: 01/20/2021
REFRIGERATOR FRIGIDAIRE FFHT1621TB1 Unit was unplugged when got here tried to run diagnostic everything run in diagnostic s but in normal operation the unit would only intermittently run cont brd and possible sealed system issue too no Frost on EVAP coil either not economical to repair mfg date 04-19
Near Dayton, OH 45459
Kevin
Job Details: 01/20/2021
REFRIGERATOR KITCHEN AID KRFF507HBS00 Found bottom bin not in line with track adjusted and checks ok
Near Dayton, OH 45417
Kevin
Job Details: 01/20/2021
REFRIGERATOR SAMSUNG RF263BEAESR/AA Ff fan assy sencor is reading properly and cust just paying service call
Near Dayton, OH 45458
Kevin
Job Details: 01/20/2021
REFRIGERATOR BOSCH B26FT70SNS/02 Unit is making ice to slow for cust would need to replace icemaker cust going to wait may need to order ice maker
Near Dayton, OH 45420
Tim
Job Details: 01/20/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Need multiple lights and led control.; rqstng P&A on 1 W10804160 (Led board) and 2 W11462342 (Lights)s and 2 W10695459 (Lights)s, states that autho needed"
Near Dayton, OH 45458
Tim
Job Details: 01/20/2021
DRYER SAMSUNG DV45H7000EW/A2 Checked unit over found that the unit would intermittently turn on by itself. Also found multiple digit on the display missing. When motor was running unit sounded like he was about to fly apart. Bearings in the motor are worn out. Needs a new motor.; rqstng P&A on 1 DC97-18130F (Console) and 1 DC92-01624E (User interface) and 1 DC93-00101M (Motor)
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details: 01/20/2021
WASHER SAMSUNG WF56H9100AG/A2 Unit needs new main control and inverter. Also needs rotor and stater. Rotor and stater is covered by 10 year manufacturer warranty receipt is attached.; ordrng 1 ### (Rotor) and 1 ##### (Stator) and 1 DC92-01645A(callme) (Control) and 1 DC92-01378E(callme) (Inverter)
Near Tipp City, OH 45371
Steve
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Icemaker is stuck in harvest and will not return to home position to fill with water. Shorted wiring inside of door causing unit to stay held in position. Need to replace freezer door; rqstng P&A on 1 Freezer door..( blk stainless )
Near Piqua, OH 45356
Steve
Job Details: 01/20/2021
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Upper icemaker is freezing over not allowing the unit to dump ice cubes and the flex drawer display and LED lights are not working. Recommend icemaker service kit with flex drawer rail harness and touchpad; ordrng 1 DA82-02675A (Imk svc..) and 1 Flex drawer touch panel.. and 1 Flex drawer rail harness..
Near Tipp City, OH 45371
Steve
Job Details: 01/20/2021
DRYER MAYTAG MEDC465HW0 Drive motor pulley is stripped and came off. Need replaced; ordrd 1 WP8066184 (Pulley)
Near Brookville, OH 45309
Shawn H
Job Details: 01/20/2021
WASHER MAYTAG MAH5500BWW Unit is 18 years old in laundry room. Customer stated that unit wont advance past wash cycle and isnt draining. Pump is getting voltage but wont move water. Cleared unit of water and inspected pump. Impeller has broken free from drive shaft. Door boot is dry rotted and near splitting. Unit needs drain pump and door boot kit. Door boot kit shows NLA. Confirmed with CC. ; rqstng P&A on 1 12002533(NLA) (Door boot kit(NLA)) and 1 25001052 (Drain pump)
Near Lebanon, OH 45036
Steve G
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Unit is not cooling. On either section. Compressor started up; ordrng 1 W10830278 (Board), ordrd 1 W10843055 (Board)"
Near Dayton, OH 45415
Shaun S
Job Details: 01/20/2021
DRYER ELECTROLUX EIMED55IIW1 "Upon arrival found that thermal cutout and thermostat both need replaced on unit, new heating element does not come with those parts they are separate ; ordrng 1 137032600 (Thermal) and 1 3204267 (Thermostat)"
Near Lewisburg, OH 45338
Shawn H
Job Details: 01/20/2021
DRYER FRIGIDAIRE GLE02152EE0 Unit is 14 years old in basement. Customer stated that unit makes a clicking noise and door handle is breaking off. Inspected unit and found noise from a bra underwire stuck between drum and glides. Removed and ran to test. No more noise. Unit needs door handle. Advised customer that handle may not be covered and quoted cost. ; rqstng P&A on 1 134472202 (Handle)
Near Dayton, OH 45415
Shaun S
Job Details: 01/20/2021
WASHER GE WPGT9150HWW Found that unit is in need of a new rotor and stator motor ; ordrng 1 Rotor and 1 Stator