Near Lebanon, OH 45036
Sam
Job Details: 12/07/2020
WASHER MAYTAG MVWB835DW5 Spoke with customer and ordering the lid.; ordrng 1 W11259006 (Lid) and 4 W11404293 (Screws)s and 1 WP8563965 (Hinge) and 1 WP8572974 (Hinge)
Near Franklin, OH 45005
Sam
Job Details: 12/07/2020
WASHER MAYTAG MVWB835DW1 Inspected unit and found the gear case failing and making a loud rumbling sound in the spin cycle. Customer declined any type of repair just wanted a diagnosis.
Near Yorkshire, OH 45388
Kevin
Job Details: 12/07/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit is DOA upon arrival, lid is locked, with water in tub, no clothes. Console will not come on, power surge or something must have shorted in the circuit. No pic of tag, no POP attached, had to get serial off customers POP. Ordering main control, drive control and harness.; ordrng 1 204074p (Control Assembly) and 1 203657p (Drive control) and 1 204628 (Harness)"
Near Greenville, OH 45331
Kevin
Job Details: 12/07/2020
WASHER SAMSUNG WF42H5000AW/A2 "Customer showed me some of the markings on basketball jersey. From what i can determine this is coming from clothes coming into contact with the very dirty mold/mildew door boot. Ordering new door boot.; ordrng 1 DC97-18094B (Door boot)"
Near Middletown, OH 45005
Sam
Job Details: 12/07/2020
DRYER SAMSUNG DV48J7770EW/A2 Inspected unit and found a failed pulley. Installed new pulley. All checks OK; used 1 Dc93-00634a (Pulley) from stock
Near Dayton, OH 45429
Kevin
Job Details: 12/07/2020
REFRIGERATOR FRIGIDAIRE PHSC239DSB0 Holder for shelf is broke needs replaced; ordrng 1 241993001 (Holder)
Near Dayton, OH 45458
Sam
Job Details: 12/07/2020
DRYER MAYTAG MEDX655DW Inspected unit and found a failed timer. Installed new timer. All checks OK. I showed the customer the sensors inside the drum and advise them how to clean them. Cleaned sensors. Dryer is in tight laundry room.
Near Centerville, OH 45459
Sam
Job Details: 12/07/2020
WASHER MAYTAG MVWC565FW1 Inspected the unit and found while draining the unit that the home drain backed up and poured water onto the floor. I advised the customer they needed to contact a plumber.
Near Arcanum, OH 45304
Kevin
Job Details: 12/07/2020
WASHER GE GTW460ASJ4WW Customers issue with unit is it is having problems spinning out or high speed. Noticed alot of oil from transmission all over belt and pulleys. Gave estimate for repair. Customer will be looking for a new purchase.
Near Dayton, OH 45404
Kevin
Job Details: 12/07/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA Install new fresh food fan assembly and sensor defrosted the evap coil and checked OK
Near Dayton, OH 45459
Kevin
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Light is out in freezer got into it wiring is broke off connection foamed in calling whirtpool-Brian- Ref#7729443494 spoke to another tech Leon-use same ref# nonrepairable
Near Dayton, OH 45449
Kevin
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL ET21PKXGW01 Cleared out defrost drain and installed probe down into the drain to prevent from happening
Near Dayton, OH 45417
Kevin
Job Details: 12/07/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFB Loose connection on switch adjusted and Checks ok
Near Dayton, OH 45417
Tim
Job Details: 12/04/2020
WASHER GE GTW500ASN0WS Tightened down agitator. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 12/04/2020
DISHWASHER GE GDF510PSD0SS Leveled dishwasher. Checks ok
Near Dayton, OH 45459
Tim
Job Details: 12/04/2020
DRYER MAYTAG MDE9606AYW Checked unit over found that the unit was squealing. Greased rollers and idlers. If she has more issues let me know
Near Jamestown, OH 45335
Tim
Job Details: 12/04/2020
WASHER WHIRLPOOL WTW7300DW0 Fixed door lock. Ok
Near Dayton, OH 45429
Tim
Job Details: 12/04/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TM Replaced door checks ok
Near Russells Point, OH 43348
Steve
Job Details: 12/04/2020
REFRIGERATOR ADMIRAL AT19N8E Compressor noise. Unit is still cooling properly. It is 25 yrs old. Informed customer unit should be ok. Just keep an eye on temps. If unit starts to fail replace the unit. Not worth repairing.
Near Dayton, OH 45417
Tim
Job Details: 12/04/2020
DRYER GE GTD45EASJ2WS "Replaced glides. Checks ok; used 1 WE3M52 (Glide), and 1 WE3M51 (Glide) from stock"
Near Dayton, OH 45458
Tim
Job Details: 12/04/2020
RANGE HOOD ? SYNTHESIS 36 SI Checked unit over found new control wasnt the correct part again. Calling AHS and letting them know we arent continuing to service unit. Billing for labor
Near Bellefontaine, OH 43311
Steve
Job Details: 12/04/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Icemaker not working due to frozen waterline. Fold out waterline unit is operating properly adjust the temperatures checked all components for proper operation
Near Dayton, OH 45434
Tim
Job Details: 12/04/2020
OVEN WHIRLPOOL WFE540H0ES0 Replaced parts listed. Checks ok
Near Lakeview, OH 43331
Steve
Job Details: 12/04/2020
DRYER MAYTAG MED8955FW0 Unit very noisy. Found bad idler pulley. Also cleaned 3 rear drum rollers free of hair build up. Replaced idler unit checks ok; used 1 W10837240 (Idler bracket) from stock
Near Casstown, OH 45312
Steve
Job Details: 12/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit had frozen water line to icemaker. Thawed waterline unit checks OK
Near Casstown, OH 45312
Steve
Job Details: 12/04/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Install icemaker service kit adjusted waterline and sealed ice room with silicone
Near Troy, OH 45373
Steve
Job Details: 12/04/2020
DISHWASHER KITCHENAID KDTE104ESS4 64 error stuck float switch ran diagnostics cycle unit checks ok
Near Germantown, OH 45327
Tim
Job Details: 12/04/2020
MICROWAVE FRIGIDAIRE FPM0227NUFA Replaced control. Checks ok
Near Jamestown, OH 45335
Tim
Job Details: 12/04/2020
WASHER WHIRLPOOL WTW7300DW0 Fixed door lock. Ok
Near Troy, OH 45373
Steve
Job Details: 12/04/2020
REFRIGERATOR GE GYE22HSKFSS Installed new filter
Near Fairborn, OH 45324
Shawn H
Job Details: 12/04/2020
DRYER MAYTAG MED6400TB0 Upon arrival customer stated that unit makes a thumping noise and loud squeal. Squeal happens under heavy loads. Removed drum to inspect. Found thumping coming from front rollers. They were wobbling on the shaft. Squeal is from the idler pulley. It is locking up causing noise. Replaced both front rollers and idler. Ran unit to test. All ok. Unit is quiet and heats fine.
Near Springfield, OH 45506
Shaun S
Job Details: 12/04/2020
MICROWAVE OVEN LG LMV2031BD "Removed and replaced board assm on unit, ran and checked out unit checks ok"
Near Miamisburg, OH 45342
Sam
Job Details: 12/04/2020
MICROWAVE GE PVM2070SM1SS Inspected unit and found failed door switches and Bad fuse. Replaced parts and ran a test cycle. Unit functioning properly.; used 1 5304509460 (Micro switch) from stock
Near Middletown, OH 45044
Sam
Job Details: 12/04/2020
DISHWASHER HOTPOINT HDA1100Z02WH Inspected unit and found a large amount of brown water sitting in the bottom of the basket. I asked the customer what the issue was and they stated the unit will not drain and has had sitting water in it since they purchased the home a few months ago. I asked the customer if the unit has ever worked properly since they purchased a home and they stated no. Unit needs a timer and drain pump. Possible clogged water line as well. Unit is 15 years old and located in the kitchen. Called AHS and advised of the parts needed. AHS said they would order the parts and ship them to the shop if approved.
Near Middletown, OH 45042
Sam
Job Details: 12/04/2020
DRYER SAMSUNG DV40J3000EW/A2 "Inspected unit and found the pulley wheel damaged along with a support wheel. Replaced both parts and ran test cycle. Unit is heating and functioning properly. All checks OK; used 1 Dc93-00634a (Motor pulley?), and 2 Dc97-16782a (Support wheel?) from stock"
Near Dayton, OH 45424
Shawn H
Job Details: 12/04/2020
REFRIGERATOR KENMORE 106.594228 Installed new cold control and ran unit to test. Compressor and all fans are running as they should. Compressor is drawing good amps. Advised customer that unit will be to temp within 24 hours.
Near Middletown, OH 45042
Sam
Job Details: 12/04/2020
RANGE SAMSUNG NE59J7630SS/AA 02 Installed parts. Ran a test cycle in the unit heated and functioned properly. No more lights blinking. All checks OK
Near Springboro, OH 45066
Sam
Job Details: 12/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated unit stopped making ice a couple months ago and the user interface was not responding and the lights on the inside were not coming on. Inspected unit and found a faulty icemaker. Installed new icemaker. Tested the door switches and the user interface and they are all responding and functioning properly. Reprogrammed the control board and reset the unit. I advised the customer to give it 48 hours before they would see normal ice production. Unit functioning as designed.
Near Englewood, OH 45322
Shawn H
Job Details: 12/04/2020
DRYER WHIRLPOOL WED4815EW1 "Upon arrival customer stated that after tech replaced fuse they ran a a small load. Load was not fully dry so they ran it again. When they came back 20 minutes later the unit stopped tumbling but was extremely hot. Customer unplugged and unit wouldnt power up. Inspected unit and found thermal fuse for blower shorted open again. Checked heater and found it shorted to ground. This is why the unit got so hot. The heater had voltage and was heating constantly. Overheat then shorted out the thermal fuse in the blower. Installed new thermal fuse and heater. Ran unit to test. Unit isnt heating. Checked and found thermal fuse on heater housing shorted open from same overheat condition. Replaced thermal fuse and cycling thermostat. Ran unit to test. Unit is heating as it should. On high heat in timed dry it gets to 170 and cycles off, cools to 125 then cycles on. All ok. Thermal fuse and cutoff are under Whirlpool part warranty of 1 year. ; used 1 279838 (Heating Ele
Near Centerville, OH 45459
Sam
Job Details: 12/04/2020
DISHWASHER FRIGIDAIRE FDB4315LFC0 Customer stated as long as they are running hot water through the sink for a minute before they turn on the dishwasher that the HD code no longer shows up. Installed rinse aid dispenser and filled the unit. All checks OK
Near Dayton, OH 45458
Sam
Job Details: 12/04/2020
COOKTOP - ELECTR ELECTROLUX FFIC3626TBA Inspected the unit and found an error code for faulty Interface board. Shut the breaker off and powered it back on and cleared out the air code. Ran a test cycle and all five burners are heating and working properly. The glass cooktop has several cracks running through it that are not normal wear and tear. Contacting the warranty company for auth.
Near Centerville, OH 45458
Kevin
Job Details: 12/04/2020
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 EVAP coil has good frost patern EVAP fan is fine
Near Springboro, OH 45066
Sam
Job Details: 12/04/2020
WASHER ELECTROLUX FLCE7522AW1 "Inspected unit and found severe damage to the drum, heating element, belt, support brackets. It appears this was not properly manufactured and there are several issues with the unit. The tech found several screws in the bottom of the unit along with inside the drum. showed issues to the customer. customer declined repair at this time."
Near Englewood, OH 45322
Kevin
Job Details: 12/04/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TW8 Installed new air restrictor to help air flow; used 1 5303918746 (Air restrictor) from stock
Near Versailles, OH 45380
Kevin
Job Details: 12/04/2020
RANGE LG LREL6323S/00 "Unit has paint chipping. Informed LG. They will contact customer. Case #TCC201203836957 written up as unrepairable."
Near Bradford, OH 45308
Kevin
Job Details: 12/04/2020
DISHWASHER GE GDT655SMJ2ES Ordering part.
Near Englewood, OH 45322
Kevin
Job Details: 12/04/2020
REFRIGERATOR SAMSUNG RF268ABRS/XAA 01 Unit is running ok at this time cust rebooted unit
Near Vandalia, OH 45377
Kevin
Job Details: 12/04/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Unit is rusting out the back behind ice cooling system calling Frigidaire -spoke to Ronnie-file#84115321
Near Covington, OH 45318
Kevin
Job Details: 12/04/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit has a slight knock, seen this on this series. SQ recommends torquing main nut a little more. Used impact to tighten. Put unit into a rinse and spin. Checks ok."
Near Laura, OH 45337
Kevin
Job Details: 12/04/2020
WASHER LG WT7800CW "Replaced proper jog control board. Unit checks ok, showed customer."
Near Xenia, OH 45385
Kevin
Job Details: 12/04/2020
REFRIGERATOR GE GFE26GSKISS Mullion between freezer and refrigerator is bowed unit is nonrepairable.
Near Xenia, OH 45385
Tim
Job Details: 12/04/2020
DISHWASHER LG LDS5040ST Unit needs new main control and heater. Unit is about 7 to 10 years old in the kitchen.; rqstng P&A on 1 ##### (Heater?) and 1 #### (Main control?)
Near Dayton, OH 45440
Tim
Job Details: 12/04/2020
RANGE SAMSUNG NE59N6630SG/AA Needs display ; ordrng 1 DG07-01005A (Display)
Near Bellbrook, OH 45305
Tim
Job Details: 12/04/2020
DISHWASHER MAYTAG MDB8959SAS0 Need wash motor. Checked unit over found that the unit was leaking from the motor seal and not the door seal we had installed. ; ordrng 1 W10780877 (Motor)
Near West Liberty, OH 43357
Steve
Job Details: 12/04/2020
WASHER MAYTAG MVWB765FW3 F7E9. Locked rotor error. Motor checks ok. Need control; rqstng P&A on 1 W11195970 (Control)
Near Fairborn, OH 45324
Shawn H
Job Details: 12/04/2020
MICROWAVE GE JVM1851WF001 Unit is 17 years old in kitchen. Upon arrival customer stated that unit lost power and wouldnt come back on. Checked for proper voltage at outlet and its good. Checked fuses and both are good. Main PCB has signs of corrosion on circuit. Plugged unit back in and display and lights powered up. Ran unit to test. Unit is heating fine. Main PCB has an intermittent short. Unit needs main PCB. ; rqstng P&A on 1 WB27X10603 (PCB)
Near Dayton, OH 45414
Shawn H
Job Details: 12/04/2020
DISHWASHER GE GDT655SSJ5SS Upon arrival customer stated that unit leaked a large amount of water. Inspected supply line and found slight leak at brass fitting. Tightened fitting and ran to test. Unit will not stop filling with water. Unit is overflowing. Removed power from water valve and it was still filling under house pressure. Water valve is sticking causing it to overflow. Unit needs water valve. Shut down water to unit and power. ; ordrng 1 WD15X24213 (Valve)
Near Dayton, OH 45417
Shawn H
Job Details: 12/04/2020
MICROWAVE GE JVM1330BW003 "Unit is 23 years old in kitchen. Upon arrival found door handle broken off. Handle was glued back on at one point but is broken beyond repair. Bracket that handle mounts to is cracked at mount of handle. Handle has been like this for a year now. Customer had been pulling on the bottom of the door to open. Door frame has broken from pulling and allowed glass to sag. Unit needs door handle, door handle bracket, and outer door frame. Frame and bracket are NLA. Confirmed with Shari. ; rqstng P&A on 1 25QBP3779 (Door Handle) and 1 WB55X979(NLA) (Door Frame(NLA)) and 1 WB6X497(NLA) (Door Bracket(NLA))"
Near Springfield, OH 45504
Shaun S
Job Details: 12/04/2020
DRYER SAMSUNG DV42H5000EW Upon arrival found that unit has a defective door switch giving a DE error code ; ordrng 1 Dc64-00828b (Door switc)
Near Springfield, OH 45504
Shaun S
Job Details: 12/04/2020
RANGE LG LDE4413ST/00 Found that lower convection fan motor is out on unit; ordrng 1 Eau62343001 (Motor) and 1 3b72559a (Blade) and 1 1nhb0500032 (Nut)
Near Springfield, OH 45505
Shaun S
Job Details: 12/04/2020
MICROWAVE LG LMV1683ST/00 Tested unit and found that it needs new mag tube and diode ; ordrng 1 2b71165r (Mag tube) and 1 6021w3b001v (Diode)
Near Yellow Springs, OH 45387
Shaun S
Job Details: 12/04/2020
RANGE LG LDG3036ST Unit needs a new convection fan motor and new blade ; ordrng 1 Ray36206002 (Motor) and 1 Mdg35948702 (Bkade)
Near Miamisburg, OH 45342
Sam
Job Details: 12/04/2020
DISHWASHER KITCHENAID KUDS35FXSS4 "Unit leaking from door and not cleaning (not spraying through all spray arms) and the upper rack latch keeps failing. Contacting warranty company for auth. ; rqstng P&A on 1 W10780877 (Sump and motor assembly), ordrng 1 W10712394 (Adjuster kit) and 1 W10497235 (Bottom door seal) and 1 W10320510 (Lower spray arm) and 1 W10082841 (Upper spray arm)"
Near Dayton, OH 45458
Sam
Job Details: 12/04/2020
MICROWAVE KITCHEN AID KEMS379BSS00 Inspected unit and found the fan for the microwave not shutting off at the end of the cycle and the unit not beeping to notified that the cycle had completed. Ran diagnostics and found error code for door switch and miscommunication between board and panel. Ordering parts. The unit is eight years old and located in the kitchen.; rqstng P&A on 1 W10915648 (Appliance manager) and 1 W10120228 (Control) and 1 W10317343 (Main control) and 1 W10570034 (Panel)
Near Springboro, OH 45066
Sam
Job Details: 12/04/2020
RANGE SAMSUNG NE594R0ABSR/AA Inspected the unit and found the bake element not kicking on and damage to the element. Ordering parts.; rqstng P&A on 1 DE92-03045F (Control board) and 1 DG47-00038B (Bake element) and 1 DG96-00110E (Convect fan)
Near Covington, OH 45318
Kevin
Job Details: 12/04/2020
WASHER SAMSUNG WF45R6300AV/US "Manually spun inner basket by hand ok. Put unit into a spin only mode empty, sounded ok. Had customer put in load of towels of unit, had it rinse, agitate, drain and spin. Unit will need new suspension and rear tub with bearing. Will need extra time on this job see sticky note.; ordrng 1 Xxxx (Inner basket) and 1 Xxxx (Rear tub with bearing) and 4 Xxxx (Shocks)s and 1 2 (Springs) and 1 Xxx (Main bolt on rear that secures inner basket.)"
Near Bradford, OH 45308
Kevin
Job Details: 12/04/2020
RANGE LG LSD4913ST/00 "Customer claims unit doesnt get up to temp or had episode where reading didnt display to proper temp. ; ordrng 1 Ebr82864011 (Control), states that autho needed"
Near Bellbrook, OH 45305
Kevin
Job Details: 12/04/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMT10 Icemaker is leaking need to order the ice maker; ordrng 1 2198597PW (Icemaker)
Near Dayton, OH 45419
Kevin
Job Details: 12/04/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF9A Fill tube to icemaker is frozen up need to replace and damper not opening and closing properly need to order parts; ordrng 1 241928201 (Damper seal) and 1 242072002 (Air tower) and 1 241518501 (Damper) and 1 241518601 (Damper seal)
Near Bellbrook, OH 45305
Tim
Job Details: 12/03/2020
DISHWASHER MAYTAG MDB8959SAS0 Replaced door seal due to being ripped. Checks ok; used 1 W11177741 (Seal) from stock
Near Xenia, OH 45385
Tim
Job Details: 12/03/2020
DRYER SAMSUNG DV45H7000EW/A2 Replaced shorted heater. Checks ok; used 1 DE486A (
Near Dayton, OH 45459
Tim
Job Details: 12/03/2020
DISHWASHER FRIGIDAIRE FGHD2465NF0A Checked unit over found that the unit had food all inside of the dishwasher in the unit had never been cleaned out. There was food all stuck down in the drain pump keeping the unit from draining. Explain to the customer that this is not normal wear and tear and it is not going to be covered by the extended warranty company. But she would have to pay to replace the drain pipe. She understands but does not want to go ahead and repair
Near Xenia, OH 45385
Tim
Job Details: 12/03/2020
DISHWASHER LG LDS5040ST Reset control and tested unit was heating properly. And getting good voltage to element.
Near Troy, OH 45373
Steve
Job Details: 12/03/2020
WASHER KENMORE 110.2089299 Washer is not spinning out due to faulty lid switch assembly. Replaced lid switch washer is operating OK; used 1 Es247 (Lid switch) from stock
Near Englewood, OH 45322
Shaun S
Job Details: 12/03/2020
DRYER WHIRLPOOL WED4815EW1 "Upon arrival found that unit has a defective thermal fuse, removed and replaced fuse on unit, ran and checked out, unit checks ok; used 1 3392519 ( Thermal fuse) from stock"
Near Piqua, OH 45356
Steve
Job Details: 12/03/2020
WASHER MAYTAG MVWX655DW1 Speed sensor error. Removed and replaced shift actuator assembly. Calibrated and leveled washer. Unit checks ok; used 1 W10913953 (Shifter) from stock
Near Carlisle, OH 45005
Kevin
Job Details: 12/03/2020
REFRIGERATOR MAYTAG MSD2454GR Robin at home buyers warranty contacted about unit wiring shorting out in the cabinet shorting out compressor customer should get a call back within 3 to 5 business days
Near Dayton, OH 45432
Tim
Job Details: 12/03/2020
WASHER WHIRLPOOL WFW94HEXW2 Needs new door bellow. Part is on back order customer to decide on repair.; used 1 W11106747 (Bellow) from stock
Near Xenia, OH 45385
Tim
Job Details: 12/03/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced door seal. Checks ok. If unit continues to leak will needs bottom seal on door. ; used 1 154827601 (GASKET) from stock
Near Jamestown, OH 45335
Tim
Job Details: 12/03/2020
DISHWASHER MAYTAG MDB4949SDM3 Replaced door seal. Checks ok; used 1 W10300924 (
Near Franklin, OH 45005
Sam
Job Details: 12/03/2020
ELECTRIC RANGE FRIGIDAIRE FFEH3054USA Customer stated when they entered the clean cycle it would not start and provide them with a countdown. Ran a test cycle in the unit functioned as designed in both the broil and bake cycles. Ran a clean cycle and the unit locked and started both the 2 and 3 hour clean cycles. I advise the customer that they need to make sure the doors closed all the way or wont be able to lock and start. Advised customer and the countdown was for the door not being closed all the way and it trying to tell the customer to close the door. All checks OK
Near Dayton, OH 45424
Shawn H
Job Details: 12/03/2020
REFRIGERATOR WHIRLPOOL WRF36SDAM12 Installed all provided parts and ran diagnostics to test. Advised customer unit would be to temp in 24 hours.
Near Jamestown, OH 45335
Kevin
Job Details: 12/03/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 Installed solenoid and defrosted suction line and instructed cust 24-48 to get down to temps and dont load unit down full for a week to see if its going to work properly
Near Bellbrook, OH 45305
Tim
Job Details: 12/03/2020
REFRIGERATOR FRIGIDAIRE LFHT2131QP1 Replaced evap fan checks ok
Near Greenville, OH 45331
Kevin
Job Details: 12/03/2020
REFRIGERATOR FRIGIDAIRE FG4H2272UF Calling Frigidaire they want me to isolate the high and low side called in and talked to Wayne with tech line-said you use a dye drier try to pressurize the system then try dye drier ref#84109553 checked Nitrogen couldnt find a leak and installed dye dryer and recharged; used 1 5303918358 (Dye drier) from stock
Near Liberty Township, OH 45044
Sam
Job Details: 12/03/2020
REFRIGERATOR SAMSUNG RF4287HARSBXAA Inspected the unit and found the fresh food section fan not running and the evap cover frozen over. Evap cover needed. Customer must unplug the unit for 48 hours to allow it to defrost before parts can be installed. Called AHS and advised. AHS stated they would contact the customer.
Near Springfield, OH 45505
Steve
Job Details: 12/03/2020
DRYER WHIRLPOOL WED7500GC0 Door wont stay closed due to broken door clasp. Installed new door clasp; used 1 Door clasp (DNR) from stock
Near Brookville, OH 45309
Shaun S
Job Details: 12/03/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Uppn arrival found that unit has a froze up ice room on unit, imk kit will need to be installed to make proper repair ; ordrng 1 Da82-02675a (Imk kit)"
Near New Lebanon, OH 45345
Shaun S
Job Details: 12/03/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Upon arrival found that unit is working with no issue customer need to run cleaning agent through machine to cure odor issue
Near Huber Heights, OH 45424
Shawn H
Job Details: 12/03/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A Upon arrival customer stated that unit quit mid cycle and would not start up after reset. Unit has proper voltage to it. Control isnt sensing door shut. Replaced latch and ran to test. Unit still will not start. Main control is shorted. ; ordrng 1 5304518470 (PCB)
Near West Milton, OH 45383
Shaun S
Job Details: 12/03/2020
WASHER WHIRLPOOL WTW8500DC0 Upon arrival found that unit is giving F6E2 error code for a communication problem between user interface and main board; ordrng 1 W10838672 (Console) and 1 Mainboard (W10812418)
Near Dayton, OH 45404
Shawn H
Job Details: 12/03/2020
WASHER FRIGIDAIRE GLWS1439FS1 "Unit is 13 years old in basement. Upon arrival put unit into spin to test. Unit is spinning but is very loud. Removed front panel to inspect. Signs of water leakage from tub seal. Ran unit to test. Noise is coming from upper bearings. Unit wont spin out a load of clothes due to worn bearing. Under load unit is tight and wont turn. Motor has proper voltage but isnt spinning up to speed. Has lots of rust from water leak. Water leak took out the bearing, transmission and drive motor. Belt and tensioner are good. Unit needs transmission, trunnion, upper bearing, and drive motor. Due to age and cost this is not an efficient repair. ; rqstng P&A on 1 134159500 (Drive motor) and 1 134737100 (Transmission) and 1 3204405 (Upper bearing) and 1 131545101 (Trunnion)"
Near Dayton, OH 45414
Shawn H
Job Details: 12/03/2020
COOKTOP JENN AIR JGD8430ADB Upon arrival customer stated that right front burner sparks intermittently on its own. Ran unit to test. It is not acting up today. When it does only the right front ignites. Suspect that spark module is shorting it causing ignition. Would like to replace igniter as well. ; ordrng 1 WP74010766(PW) (Spark Module(PW)) and 1 WP74009336 (Igniter)
Near Anna, OH 45302
Kevin
Job Details: 12/03/2020
DISHWASHER SAMSUNG DW80R9950UG "Customer claims unit has leaked a couple of times since they owned it, and was dripping water towards left front side of door. Examined the tub seals etc. put unit into an 60 min wash. Unit filled and washed, see sticky note. Ticket number 4156102398"
Near Dayton, OH 45424
Shawn H
Job Details: 12/03/2020
DISHWASHER GE EDW4000G00BB Unit is 17 years old in kitchen. Upon arrival customer stated that unit wont dry dishes. Put unit into diagnostics to test. Getting voltage from control but heater is open. Part is NLA. Confirmed with CC. ; rqstng P&A on 1 WD05X10010(NLA) (Heating Element(NLA))
Near Huber Heights, OH 45424
Shawn H
Job Details: 12/03/2020
WASHER SAMSUNG WF328AAR/XAA "Upon arrival found boot coming free from front frame. Boot is missing the spring clamp. Unit was also showing an E3 error. This is a low/over voltage issue. Voltage from outlet good, voltage from noise filter good. No loose connections. Issue is with PCB. Part is no longer available. Customer is aware of E3 and has been dealing with it. Boot isnt torn but just coming free from front. Customer only wants to replace spring. Please order. ; ordrng 1 DC97-04973B (Boot spring)"
Near Fairborn, OH 45324
Shawn H
Job Details: 12/03/2020
WASHER SAMSUNG WA52M8650AV/A4 Installed all provided parts and ran to test. All ok. Unit is operating as it should.
Near West Milton, OH 45383
Shaun S
Job Details: 12/03/2020
MICROWAVE GE JVM1653SH01 "Upon arrival found that unit has no power to it, found that fuse was blown inside machine, tried to test unit but as soon as the mag tube energized it popped fuse again, mag tube, diode, and fuse all need replaced ; ordrng 1 Wb27x10017 (Mag) and 1 Wb27x1160 (Diode) and 1 Wb27x10928 (Fuse), states that autho needed"
Near Dayton, OH 45414
Shawn H
Job Details: 12/03/2020
MICROWAVE THERMADORE n/a "Unit is 16 years old in kitchen. Microwave is part of wall oven. Customer stated that cover inside caught fire. Found wave guide cover burnt. Wave guide cover burnt because magnetron is shorted. Unit needs wave guide cover, magnetron, hv transformer, and filter. ; rqstng P&A on 1 491180 (Magnetron) and 1 171387 (Filter) and 1 491161 (HV transformer) and 1 491133 (Wave guide cover)"
Near New Paris, OH 45347
Shaun S
Job Details: 12/03/2020
REFRIGERATOR GE GYE22HMKNES Replaced door switches