Local Reviews
for Kevin

Authorized Service Rated 4.7 out of 5 stars based on 107 customer reviews

Map of Dayton, OH

Completed




Review of Authorized Service

On time and done professionally!


Map of Dayton, OH

Prompt, efficient service




Review of Authorized Service

The fan went out on my Samsung French door refrigerator. When the technician came back to install it he was completely finished within 30 minutes.👏🏾👏🏾 He also clean up the melted ice which I didn’t feel like it was his responsibility BUT very happy that he did. Thank you Authorized I HAVE MY FRIG BACK!!! YAY!!!


Map of Brookville, OH

Dorine




Review of Authorized Service

He came in accessed the problem. Got parts from truck. Fix in about an hour. And no mess


Map of Troy, OH

Scott




Review of Authorized Service


Map of Englewood, OH

Great service!




Review of Authorized Service


Map of Washington Township, OH

Great Service




Review of Authorized Service

Great Service!


Map of Dayton, OH

Awesome service !




Review of Authorized Service

I was very pleased by the thoroughness expertise of the technical fixing my refrigerator. He knew what it needed ordered the part and was able to come back in same week and fix it . He was professional helpful and knew some good tips . I would definetly call upo. Hi for any other issues .


Map of Dayton, OH

Tech needs more training




Review of Authorized Service

He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left


Response from Authorized Service:

Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin


Map of Englewood, OH

Excellent Service!




Review of Authorized Service

Kevin was awesome! Professional, punctual, knowledgeable and thorough.


Map of Dayton, OH

Mike




Review of Authorized Service

Super fast on time and he did a fine job!


Fantastic service




Review of Authorized Service

Excellent experience. They were able to get us scheduled quickly, Kevin was prompt, professional and courteous.


review




Review of Authorized Service


Linda




Review of Authorized Service

Kevin was awesome- very professional and courteous.


Great




Review of Authorized Service

He was wonderful, in fact the entire process was great.


Fridge repair




Review of Authorized Service


Replaced Ice Maker




Review of Authorized Service

Excellent service. Arrived with the required part so there was no need for return visit.


great work




Review of Authorized Service

Kevin was great a fast worker and a very nice guy. I tried to get my refrigerator fixed through Carmichael's appliances only because that was the people that the warranty department gave me.They were terrible and lied about everything that happened during the time they were here. I'm so glad that I found Kevin and Authorized Service. It only took two days for them to get the part and fix my ice problem. Thanks Kevin I'll be calling you guys if I have any problems again.


Ice maker , thawing out !




Review of Authorized Service

They were professional and time management was appropriate! Disappointed that everything gets replaced now days instead fixing issue the whole ice maker was taken out , but maybe it was something that was inside and could not be fixed!


Great




Review of Authorized Service


Great guy




Review of Authorized Service

Great honest service. Time efficient and very pleasant


Jason




Review of Authorized Service

Condemned the fridge best that could be done


Excellent trouble shooting/service




Review of Authorized Service


Samsung




Review of Authorized Service


Excellent and Fast Service




Review of Authorized Service

I called in about my refrigerator freezer not producing ice. The technician came, knew what the problem was right away, ordered the part and within a week was back fixing the problem.


Good service




Review of Authorized Service


Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Leveled unit and sealed around tower drain

Near Nordale Ave, Dayton, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Door gasket is tore ordered new door gasket; ordrng 1 W10830274 (gasket-fip)

Near Nordale Ave, Dayton, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28K9380SR/AA Installed parts per ice bulletin and took pictures as I went

Near Sarah Freeman Dr, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 IMk making knocking noise and motor not advancing replaced IMk and checks ok; used 1 241798224 (ICE MAKER) from stock

Near Dartford Rd, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2322MBKA Damper not open up installed new damper; used 1 242303001 (DAMPER) from stock

Near Seybold Rd, Brookville, OH 45309
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHT2021QW0 Installed new EVAP fan and adjusted the door gasket; used 1 242077705 (EVAP FAN MOTOR) from stock

Near S Kilmer St, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Called tech line sent pictures to email 3 more times -Raul- instructed to replace filter housing; ordrng 1 DA97-14365H (FILT HOUSING )

Near Brantford Rd, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAEWW/AA FF section freezing up fan heater is needed & needs repaired per IMk bulletin too cust declined repair

Near Crystal Marie Dr, Dayton, OH 45431
Kevin M.

Kevin M.

REFRIGERATOR BO GENERAL ELECTRIC GFE28HMHCSS FF EVAP fan is not running to circulate the air in the ff section; rqstng P&A on 1 WR60X29099 (refrigerator fresh f)

Near Haddon Ct, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 253.7031321 Found open bimetal replaced bimetal

Near Chelsea Ave, Dayton, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Shows FZ fan error code but unit isn’t grounded properly; ordrng 1 DA97-12617A (FF FAN ASSY)

Near S Garland Ave, Dayton, OH 45403
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Calling Samsung reoccurring issue- due to IMk bulletin-Jessica- emailed picture in and called back Joe-Pedro-sent more pictures-; schdld next appmnt for 12/4 WED !

Near Brantford Rd, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed new heater and ff fan assy and sealed where might be some air leakage and checks ok

Near Valewood Ln, Dayton, OH 45405
Kevin M.

Kevin M.

REFRIGERATOR ROPER RT18BKXKQ00 Unit will need a new compressor and would cost more to repair than worth

Near Idle Wilde Blvd, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Leaking not coming from refrigerator but wiring shorting out in cabinet called AHS-Cordeasia auth#107CTLM

Near Englewood, OH
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Adjusted IMk was Ted lined up all the way

Near Dayton Xenia Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED5LHEXTD00 "kitchen 10 + yrs Def brd relay& t stat is intermittently working; rqstng P&A on 1 4388932 (control,defrost adap) and 1 W10920279 (relay-strt) and 1 WP2198202 (thermostat)"

Near Burgess Ave, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDBP/AA Error codes ff fan assy and defrost heater ; rqstng P&A on 1 DA96-00681J (FF EVAP DEF HEATER) and 1 DA97-08724N (FF FAN ASSY )

Near Mistyview Ct, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed compressor and dryer and recharged unit

Near S Main St, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 Installed new door kit and checks ok

Near Henry St, Dayton, OH 45403
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Unit needs repaired per IMk bulletin -Pam-autho per Pam and took pictures as I went; used 1 DA82-02367A (Y CLIP), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217B (ICE MAKER) from stock"

Near Rose Tree Ln, Brookville, OH 45309
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHT1425VW Adjusted the doors but covers were damaged from delivery and cust trying to get unit exchange damaged from delivery mail customer a receipt

Near Shoreline Dr, Brookville, OH 45309
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Error code 22 & 25 ff fan and def error ordering EVAP ff fan assy and def heaters; ordrng 1 DA96-00842A (EVAP HEATER) and 1 DA97-13757A (FF FAN ASSY)

Near Valewood Ln, Dayton, OH 45405
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL TS22AQXDW10 Installed valve bracket and ice maker

Near Thelma Ave, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Insulated cap tube for noise reduction and back cabin where fill tube comes in if the unit had and ice maker; used 3 5305877995 (COMPOUND) from stock

Near Lynnfield Cir, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RH25H5611SR/AA Installed new ff EVAP fan and ice maker and container

Near Southside Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed parts and cleaned drain and checks ok please send cust a receipt

Near Dayton Xenia Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL EHT171TKWR0 Didn’t need new fan motor the noise was coming from def timer and part is no longer available

Near Beatrice Dr, Dayton, OH 45404
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28M9580SG/AA Installed parts per IMk bulletin and took pictures as I went

Near Bennington Way, Centerville, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 79571013010 Wiring shorting out in the cabinet causing it to shock customer when touch the unit on occasions called AHS-Lynn-134LLHL

Near Turtle Creek Dr, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed lights in fresh food section and freezer section and checks OK send customer a receipt

Near Greenbrier Dr, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Installed new drain ferrule and adjust damper ; used 1 A04520001 (DRAIN FERRULE) from stock

Near Nordale Ave, Dayton, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Sealed liner in ice room replaced auger assy and adjusted the fill tube & took pictures as I went ; used 1 DA97-12540G (AUGER) from stock

Near Hambletonian Ct, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Installed new t-stat & air restrictor and told cust about garage kit in garage would be around $175 ; used 1 241537103 (COLD CONTROL), and 1 5303918746 (AIR RESTRICTOR) from stock"

Near Heartwood Ct, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Defrost drain was plugged up cleaned out and checks ok

Near Waterfront Pl, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25JSTASS DISP is working fine.

Near Taft Ave, Dayton, OH 45431
Kevin M.

Kevin M.

REFRIGERATOR LG LFXS28566M/01 Called LG -Tony- found communication error ordered both boards; ordrng 1 ACQ88651548 (DISP BRD) and 1 EBR83845001 (BRD)

Near Dayton, OH 45431
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF23J9011SR/AA Sealed ice room & adjusted fill tube and took picture per IMk bulletin; used 1 DA81-05595A (SEALANT) from stock

Near Bentgrass Ln, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Called Samsung - James- put board in unit tech line said communicating error and rebooted unit and checks ok

Near Pinecreek Dr, Washington Township, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RFG237AABP/XAA Checked temps ff 38 & FZ 1 checked for error code & no error codes showed up unit checks ok

Near Hedge Run Ct, Dayton, OH 45415