Local Reviews
for Kevin

Authorized Service Rated 4.6 out of 5 stars based on 73 customer reviews

Map of Dayton, OH

Checking a refrigerator




Review of Authorized Service

Kevin was very knowledgeable. Great customer service and honest. He could not help me with the refrigerator. But I enjoyed talking to him and that he was very fair and honest and I appreciated it.


Map of Dayton, OH

Shelley




Review of Authorized Service

We were very pleased with the service provided. Kevin came quickly and did a wonderful job.


Map of Bellbrook, OH

Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Dayton, OH

Royce




Review of Authorized Service

Great


Map of Beavercreek, OH

Great service




Review of Authorized Service


Map of Englewood, OH

Nice Job




Review of Authorized Service

Tech was timely and did good work. Thanks much


Map of Dayton, OH

Very informative.




Review of Authorized Service

Technician gave us our options and, when asked, offered his opinion.


Map of Dayton, OH

He knew just what to do, had no problems, great service.




Review of Authorized Service

I got scheduled, got my call and service just as I was told to expect.


Map of Dayton, OH

Excellent service




Review of Authorized Service


Map of Xenia, OH

HE was rude and he slammed my refridgerator into the wall he also opened the freezer and slammed it closed




Review of Authorized Service

I hope I never have to call about repairs again if I do and you send the same lazy guy I will call the BBB he needs to be retrained on how to treat people


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin at the office to talk further about your experience. 937-252-3200.


good service. Knowlegable &couteous tech




Review of Authorized Service


Good




Review of Authorized Service


The Day Our ‘Fridge Died




Review of Authorized Service

After expending two service calls, and lots of physical effort in installing a new ice maker, Kevin declared our 30-year-old Kitchen-aide refrigerator a lost cause. Internal wiring problems precluded returning the unit to full and effective service. Can’t say enough good about the service he provided on our behalf.


Great Job




Review of Authorized Service

Kevin was on time, did a fine job in fixing the problem, cleaned up after the repair ask if I understood the fix and presented me the bill. Kevin was friendly ;,we shared mutual stories, and all in we had a great experience.


great service




Review of Authorized Service


Got the job done




Review of Authorized Service

After one failed visit by a different repairman, Kevin was able to diagnose the problem, order the parts, and return to install them. The frig is now working properly, and I have two thermometers inside to let me keep an eye on the temperature.


best service ever




Review of Authorized Service


Dan




Review of Authorized Service

Kevin did a nice job.


Ice Maker




Review of Authorized Service

Great service , on time, quick diagnosis, follow-up was excellent, couldn’t be more pleased with the service we received!


Great Service




Review of Authorized Service


Wonderful service




Review of Authorized Service

Great Service. On time quick knowledgeable.


Great Service




Review of Authorized Service

Very quick service! So excited to have a working ice maker.


Very knowledgable & great customer service




Review of Authorized Service


great service




Review of Authorized Service


great service




Review of Authorized Service


Kevin M.

Kevin M.

REFRIGERATOR GE PFCS1NJXCSS 11 yrs kitchen main brd not getting power to compressor; ordrng 1 WR55X10956 (control board asm)

Near Shafor Blvd, Dayton, OH 45419
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Check IMk out and checked ok rebooted unit for 2 mins and Iêll reschedule to call cust back to what is going on if need to come back and check unit; saved tckt

Near Rolling Greens Trail, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR GE GYE18JSLGFSS Water line to ice maker is plugged up called tech line need to replace complete left ff door; ordrng 1 LEFTFRESHFOODDOOR (LEFT FF DOOR)

Near Waterstone Blvd, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDBP/XAA 01 Installed ff fan assy and defrost unit & checks ok

Near Cahall Dr, Waynesville, OH 45068
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFU20FC6AW4 Unit has partial frost pattern would need new compressor & EVAP coil cust to purchase a new unit

Near Ashcreek Dr, Washington Township, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 596.735032 Installed new cont brd and bimetal and checks ok

Near Liscum Dr, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Sealed system was already tapped into & cust purchased unit at an auction just charge cust service call

Near Wesleyan Rd, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR GE TBF22ZCC Repaired water line to water valve and checks okplease mail cust a receipt

Near Deer Bluff Dr, Huber Heights, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR GE PSB48YSXASS Unit is a built in unit calling AHS Anita-106alom

Near Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Water line is broke inside the door; ordrng 1 WPW10397435 (fitting)

Near Southdale Dr, Dayton, OH 45409
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRT18G4A00 kitchen 15-20 yrs drain tube is leaking would need replaced; ordrng 1 DRAINTUBE

Near Wesleyan Rd, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28N9780SR/AA Called Samsung tech line to get what DISP assy on left door ticket # Samsung will call office tomorrow for the ticket per Monique; ordrng 1 DA82-02377C (DISP ASSY)

Near Wood Dale Dr, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR GE PFSF5RKZABB Wrong part in package ; saved tckt

Near Elm Grove Dr, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28K9380SR/AA Unit needs repaired per ice maker bulletin ASC20170602002; rqstng P&A on 1 DA82-02653@ (IMK SERVICE KIT) and 1 DA97-14474C (BUCKET)

Near Pennfield Rd, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDBP/XAA 01 Ff fan assy is locked up ; ordrng 1 DA97-08724N (FF FAN ASSY)

Near Cahall Dr, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF20HFENBBC/US Freezer handle hinge is broke in the door; ordrng 1 FZDOOR (FZ DOOR)

Near N Springboro Pike, Dayton, OH 45449
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit needs repaired per ice maker bulletin; ordrng 1 DA82-02673A (IMK KIT) and 1 DA97-14474C (BUCKET)

Near Scottsgate Ct N, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR LG LFX25976ST/00 Called tech line need to replace gaskets for ice room called HBW-Todd- no deductible due to recall auth#382949718885; ordrng 2 ADX73571201 (GASKETS)s and 1 MDS62111103 (GASKET ICE ROOM DOOR)

Near Grand Portage Trail, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE A4425GDTAWW "Def heater is burnt up; ordrng 1 WR51X10055 (heater,defrost)"

Near Hugh Dr, Dayton, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR ULINE n/a Installed new door needs new lower hinge; ordrng 1 LOWERDOORHINGE (LOWER DOOR HINGE)

Near Trillium Dr, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR GENERAL ELECTRIC DSE25JSHECSS Ice maker is locked up ; ordrng 1 WR30X10093 (icemaker asm)

Near Thorndale Dr, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Put permagum around capture and evaporator tubing to muffle the sound of the refrigerant please send cust a copy of the receipt

Near Seibert Ave, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR GENERAL ELECTRIC DSE25JSHECSS Installed new IMk and checks ok

Near Thorndale Dr, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 596.735032 Def sencor is open and def brd not advance properly; ordrng 1 DEFSENCOR and 1 W11227239 (cntrl-elec)

Near Liscum Dr, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed ff fan and bimetal and checks ok

Near Autumn Pl, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Ff FZ assy is locked up and bimetal out cust paid in full; ordrng 1 DA47-00243K (BI METAL) and 1 DA97-13757A (FF FAN ASSY )

Near Autumn Pl, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Installed control brds and checks ok

Near Windpointe Way, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR GE GNE27JMMAFES Installed brds and checks ok

Near Dayton Germantown Pike, Germantown, OH 45327
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG PTBI953DRW Unit needs bimetal and def heater; ordrng 1 WP61002045 (heater- de) and 1 WP61002992 (thermostat)

Near Unger Ave, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed new IMk and checks ok; used 1 DA97-07603BPW (IMK) from stock

Near N Union Rd, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Adrian replaced light switches and cont brds need to replace wiring harness into the pantry drawer try to get wiring harness and back out ASAP Please; ordrng 1 W10512203 (harns-wire)

Near Beverly Pl, Dayton, OH 45419
Kevin M.

Kevin M.

REFRIGERATOR AMANA ARSE665BW Unit on gfi circuit cust to get it off that circuit

Near Waldsmith Way, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS25H5000SR/AA Install new freezer door and checks OK

Near Forest Glen Ave, Dayton, OH 45405
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Installed new wiring harness per tech line and lights are working and told cust to give it 24-48 hrs to get back to normal temps rebooted system

Near Beverly Pl, Dayton, OH 45419
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611PF7 IMk not advancing properly called AHS-Darica-143DCHM; used 1 241798224 (IMK) from stock

Near Spillway Ct, Sugarcreek Township, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Adjusted ff door gasket and cleaned out air tower and damper area and checks ok

Near Miami Chapel Rd, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed we and reservoir was frozen up and adjusted the temps checks ok

Near Mulberry Trail, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Adjusted the EVAP fan & cust going to thing about getting control brds

Near Mt Vernon Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Def drain was plugged up cleaned out and adjusted the grometand checks ok send cust a receipt

Near William St, West Carrollton, OH 45449
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Adjusted the fill to the ice maker and checks ok

Near Spillway Ct, Sugarcreek Township, OH 45305