Inspected unit and found the unit not drying clothes properly. Plugged newfi into unit and found unit had multiple codes that indicated a clogged lint filter. Took filter out and found the filter extremely clogged. Took filter apart and cleaned it while showing customer what to look for when cleaning the filter and how to clean it properly. Put filter back and ran test on compressor and blower and found it good. Advised customer to run unit like normal and call back if unit has any issues.

Installed new parts. All checks ok.

Inspected unit and found the unit working properly. Attempted to get unit to act up but unit would not. All surface burners and both bake and broil worked properly. Customer to get video if unit acts up again. All checks ok.

"Upon arrival called whirlpool and let them know what is going on with the unit. Spoke with Randy. After ending previous notes on unit, he reached out to engineering about the problem this unit has. After running tests and answering questions, we discovered deli drawer user interface not working. Ordering part. ; ordrng 1 W11048823 (Cover with user interface)"

Inspected unit and found timer getting stuck at energy saver cycle. Replaced timer. All checks OK. ; used 1 D517562 (TIMER) from stock