"Inspected unit, found that the belt was backwards on the pulley. Flipped belt and everything started working again. No problems to report."

"Inspected unit, found that the lid lock would not engage, and would keep trying to lock, but could not. Ordering new lid lock assembly and control board, since the control board is what tells the lid to lock. ; ordrng 1 204696 (Lid Switch Kit) and 1 204074P (Control Board)"

"Inspected unit, found that the dryer would heat but not tumble. Replaced belt and idler pulley with truck stock. Everything is working properly here. ; used 1 341241 (Belt), and 1 691366 (Idler Pulley) from stock"

"Inspected unit, found that customers unit would try to get water and could only get a little bit. This is due to the water inlet valves needing replaced. Customer also stated that his washer goes out of balance. Ordering new water inlet valves and suspension rods. ; ordrng 1 W11385821 (Water Inlet Valves) and 1 W11228718 (Suspension Rods)"

"Customer was stating that the washer would not complete the cycle, it would stop in the middle and not switch between spin and agitate. Put newfi on unit, put it in diagnostics mode and ran both spin and agitate test, everything passed. Ran a cycle and it did not complete. This tells me there is something wrong with the electronics since everything mechanically is working. Ordering control boards. ; ordrng 1 WH22X38837 (Inverter Board) and 1 WH22X38697 (Control Board)"