Tim came at the appointment time and texted us 15 minutes before arriving. He is well trained and experienced Technician and explained us the problem and Solution. He answered all our other questions patiently and made us fully aware of all the features of GE Gas stove. We’re very happy with Tim, and Authorized Service.

Technician arrived earlier than projected which was greatly appreciated, and resolved Washer issue promptly and professionally.

I was highly dissatisfied. The serviceman spent most of his time on his iPad and did not seem to know anything about a Bosch refrigerator. He said he thought it was the ice maker, but never attempted to remove any parts and check out the unit. Eight years ago, a different serviceman was knowledgeable and fixed my freezer/ice maker problem which is why I recontacted the company.

Tim quickly diagnosed and remedied the problems I was having with both my refrigerator and oven. Both issues were resolved in less than 15 minutes. I was impressed with Tim’s professionalism and expertise. I would highly recommend Authorized Service.