Appliance Repair Brookville Ohio

Authorized Service Rated 4.7 out of 5 stars based on 39 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brookville, OH 45309
Kellen
Job Details: 02/28/2024
Installed a part. All checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Brookville, OH 45309
Kellen
Job Details: 02/28/2024
Found a failed icemaker and auger assembly. Ordering parts. ; ordrng 1 DA97-12540K (Auger assembly) and 1 DA97-13718A (Ice maker)
We serviced a
LG REFRIGERATOR
Model LRFVS2406D/02
Near Brookville, OH 45309
Kevin
Job Details: 02/27/2024
Installed new craft ice maker and cycled unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Brookville, OH 45309
Kellen
Job Details: 02/23/2024
Inspected the unit and found everything functioning as it should from factory. All checks OK
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Brookville, OH 45309
Kellen
Job Details: 02/21/2024
Installed parts. Ran a test cycle. All checks OK
surber
Brookville, Ohio
02/23/2024
Checked the fridge temp, didn't do anything to solve the problem. The other guy back in 2023 did the same thing. I'm sorry but I bought a warranty, but.
Russel, I am sorry you are still having an issue with the refrigerator. My notes indicate that the unit was working at factory specifications when the technician was out on 2/22. If something has changed since the visit, please notify your warranty company and they will authorize a new dispatch to us for the technician to revisit. Thank you.
Overall Experience
Refrigerator Board
Brookville, Ohio
01/26/2024
He replaced and fixed my appliance quickly but when returning my appliance to its place had put a good ding in my upper cabinet. When I mentioned it he was surprised I witnessed it and had no words for the incident. I can fix it myself I guess but an apology would have been appreciated. Just know also when you first call for service that it probably won’t be fixed as they have to come in and verify you have a receipt and look at your appliance before they even order a part although you give specifics on the problem and model number. They also have proof of purchase and registry of the appliance but still need receipt. Not sure why.
Jeremy, Thank you for taking the time to leave us your thoughts and we do regret that you are not happy with our service. We would like to invite you to share this information as well as photographs of the impacted area with our Customer Care Team. They can be reached at Customercare@authorizedco.com. Unfortunately, yes we do require proof of purchase presented to us so that we can demonstrate to the manufacturers that we service that we performed work on an appliance. This is a requirement of the manufacturer, not us. Thanks, Authorized Service
Overall Experience
Nancy Michael
Brookville, Ohio
09/13/2023
Very efficient
Overall Experience
Kellen
Brookville, Ohio
08/25/2023
Fix it in and out in a timely. Put everything back as it should be and cleaned up. Very professional !
Overall Experience
Brookville, Ohio
08/04/2023
He is very knowledgeable and did an excellent job. Would highly recommend.
Overall Experience