Installed all provided parts and verified correct operation. Unit is functioning as it should. All OK.

"Customer states that convection features do not work, and neither does self clean. Also the knob for the left front burner just rotates but wont ignite. Found the knob split. The valve is in good shape. The self clean feature is not a high temperature clean. Customer is expecting the unit to get to 600+ degrees in self clean. This is a steam self clean unit. Unit requires water added to the base and does not get above 200 degrees. Advised customer on self clean operations. The convection fan isnt running. Is is tight but not locked up. It will not come on in test mode. It is showing high resistance. Unit needs convection fan motor, burner knob, and main pcb. ; ordrng 1 W11034208 (Main PCB) and 1 W11441001 (Convection fan) and 1 W10872674 (Knob LF)"

Adjusted the water line and checks ok

"Checked unit over, found that the customer is having issues with the potato button and it shutting down. Reset control. Checks OK"

"Unit needs new control and touchpad. Unit is 10-12 years old located in the kitchen. ; rqstng P&A on 1 WPW10243209 (Control panel) and 1 WPW10285179 (Control board), states that autho needed"