Tim was very thorough with answering my questions. And he was actually early for the service call.

Sam was very courteous, professional and provided for the issue and problem. Also directed us on how to fix it in the future.

Sam was fantastic! Responsive and friendly. Expert!!

Tim was very nice, and it didn’t take long for him to resolve the problem. He told me that he had to reset everything, and showed me that the Express light was no longer blinking and that he had gotten the Dry light to light up. Then, he pushed in the drawer so it could wash. Later in the evening, I pulled the drawer open to check. When I did, both selections were blinking. I tried to see if I could move the selection from the Express option, but it did not move. Tim did what he was supposed to do, but it is back doing what I requested help with in the first place. I still need your help. Thanks!