David came and looked at my dryer. He ran two different short cycles and told me the vent was not allowing air to flow. He suggested I contact our property manager to have someone take a look at it. I told him part the seal on the dryer door had come a loose, he started that was not causing the problem. I had to ask him to fix it. He went out got glue, came back in and glued it back. That was it. This morning, we decided to pull the dryer out to ensure there were no kinks behind the dryer, only to find out there were. Had David took that extra step, it would have been taken care of. It’s fixed now. I knew the vent couldn’t be blocked, because it had been cleaned from the roof on 12/23/25. I don’t normally give a poor rating, but I don’t normally get bad service.

our technician was very polite and knowlegable he is a valuable employee for your company

Very polite ..called prior to arrival as promised…

He was professional and got us the information we needed to make our decision… quickly and efficiently. Thanks

Not very impressed with the liner was seemingly an easy fix but I was told to remove it or push it in. I’m not happy with the washer dryer combo overall, but that is not the fault of service. Rep did phone back with the response from whirlpool.