Removed and replaced damaged freezer door. All checks OK

"Inspected the dishwasher and found that the bracket that the hinge attaches to which is also attached to the tub surround is damaged and when the door goes to open the actual hinge just rubbing up against his bracket and it sees, and it doesnt allow the door to open anymore. This is part of the tub. This is an unrepairable part. The unit would have to be replaced. I am going to contact Bosch and let them know of my findings.Case#4105508748 customer support from Bosch will be contacting the customer to let them know further details."

Installed new water valve and all checked good

"Inspected unit. Customers concern is that it fills up with water, but sometimes it will not start the unit because its not sensing that there is enough water to start it. I tested all the mechanical settings on a diagnostic cycle after clearing a few fault codes, which were related to long fill. Looking into their washer basket I noticed that they have a lot of rust in their water. They are getting water out of the valve, but Im believing that whats happening is that there is some buildup in the water valve and its causing issues when it comes to filling the unit so Im ordering a new water valve also customer cannot use cold water on the switch dispenser so Im ordering a new dispenser unit as well.; ordrng 1 W11220230 (Inlet water valve) and 1 W11550898 (Water switch bezel) and 1 W11569112 (Water dispenser)"

Installed parts listed, all checked good