Customer states that unit wasnt cooling. Everything thawed. Unit has since been cooling. Control set to recommended setting. Evaporator fan is running. Compressor is running and drawing .9 amps. Temperature is around 9 degrees. No frost built up on evaporator cover. No signs of no defrosting. Unable to duplicate concern. Issue may be control board. If problem reoccurs unit will need control.

Installed new burner and ran to test. All ok. All burners operate as they should.

Customer states that unit shakes and walks. Purchased in June but just moved into house. Inspected unit and found shipping bolts still in tub. Removed all 4 and leveled unit. Ran in rinse and spin with light load to test. Unit spins as it should. All ok.

Customer states that left rear burner is inop. Removed top to inspect and found element shorted open. Is getting proper voltage from control. Unit needs element. ; ordrng 1 W11171119 (Element)

Installed all provided parts and verified defrost function of ice maker. All ok.