Inspected the unit and found an issue with the drain line. And cracks behind the evaporator cover causing ice buildup. Making the evaporator fan shut down. Then causing the fridge section to warm up. Removed evaporator cover. Patched all cracks. Taped evaporator cover so it was more sealed. Removed all ice. Reassembled. All checks OK

Inspected the unit and found outside plastic to the door had a large hole broken through it. See pics. Unit will need a door assembly. Needs authorization.; saved tckt

Inspected the unit and found that the basket broke loose from the gearbox. Customer declined repair

Installed part. Ran a test cycle. All checks OK

Inspected the unit and found that the drain pump would not quit running due to a failed control system. ordering parts. ; ordrng 1 5304514775 (Drain pump) and 1 5304515236 (Motor control) and 1 5304515295 (Main board) and 1 5304505436 (Pressure sensor) and 1 5304515281 (Wire harness)