"Inspected the unit and found that when the unit is turned on, it'll stay on for a second or two and then power back off. You can hear the clicking between the control board and inverter board. Inform the customer that he would be looking at both boards and the cost. Customer did not want to proceed further."

Inspect the unit and the customer stated that the ice in the door had all melted and had run out of the refrigerator onto the floor. Which indicates that the temperatures in the freezer section are not cold enough to push the cold air into the refrigerator door to freeze that ice. Which can indicate a sealed system issue. Called and informed the warranty company of the issues.

"Inspect the unit, and the customer stated that the craft ice was no longer making ice and dumping water into the bin instead. Inspected the icemaker, and found that the ice was wedged when trying to dump and was not allowing the tray to close back up. Remove the icemaker and removed the old pieces of ice. Reinstalled the icemaker and when plugging it back up heard the icemaker cycle. Advise the customer to give it 24 to 48 hours to start producing ice again. Checks OK"

"Inspect the unit and found the bank igniter was broke and not heating. Installed new bake igniter and ran a test, all checks good; used 1 5303935066 (IGNITOR) from stock"

"Inspected the unit and found a faulty bake igniter. Installed a new one and ran a test cycle, all checks good; used 1 5303935066 (IGNITOR) from stock"