Check out the unit and found that the fabric dispenser was not dispensing. Remove the drawer and cleaned it out showed the customer how to clean and maintain the dispenser drawer. Checks OK

Inspected unit found its not heating properly thermostats and timer need replaced ordering parts; ordrng 1 279816 (Thermal fuse cut off) and 1 WP3387134 (High limit) and 1 3392519 (Thermal fuse) and 1 WPW10185972 (Timer)

Unit has wire issues shorted out in cabinet non-repairable called AHS spoke to Anne

Checked out the unit and found that the unit was already disassembled upon arrival. The heating element and the rear cover was already removed. The customer tried to replace the heating element and the unit was not heating still. Make sure that the power cord is connected properly and found that the unit was not getting the correct voltage. Customer is going to look at the outlet.

Inspected unit found that the gearcase is locked up and needs replaced ordering parts for tub job; ordrng 1 W10447979 (Rotor) and 1 W10275082 (Clutch) and 1 W10006491 (Gearcase) and 1 W10579778 (Motor) and 1 W10821990 (Agitator) and 1 W10006494 (Spring) and 1 W10625252 (Screw)