Installed new parts and ran a test cycle. Checks OK

"Installed parts, all checks ok."

"Inspected unit, found that it was throwing the error code F4 E3, which means the control board needs replaced. Ordering new control board and UI board. ; ordrng 1 W11742379 (Appliance Control Unit) and 1 W11748897 (UI Panel)"

Checked out the unit and found the unit making a loud popping and zapping. The unit does not heat and leaves a bad odor when trying to run it. Customers had concerns regarding a fire so we reached out to the warranty company and notified them of the issues. The customer can reach out to the warranty company with this ticket number regarding the following steps Case 24297520

Inspected the unit and found a water line running to the icemaker in the freezer section frozen. Also found the small cubed icemaker in the freezer section faulty. Ordering parts.; ordrng 1 Cccccc (Ice make water tube) and 1 Bbbbb (Icemaker freezer (right side))