Cleaned connection on control panel. Checks OK

"Customers vents are plugged. It is taking at least two hours to dry laundry. This is caused by lint buildup on the blower wheel, which is causing it to vibrate and rattle. I disassembled and cleared off the blower wheel. The customer needs to have their vents professionally cleaned as well."

Inspected the unit and found the front glass was broken. Customer stated that the door door handle had come off on one side and then she was trying to open the door to get something out of the oven and the glass shattered. Called and informed the warranty company

Reset and reprogrammed control board. Unit checks OK

"Inspected the unit and found that they had done a self clean, and it had caused the front display to go out along with locking the doors. With the doors being locked we are unable to remove the unit to replace parts. Advised the customer of the situation and talkrf to the warranty company. The customer was just going to pursue replacing the oven themselves. SR #7740604264"