"Checked unit over, found that the unit would not power on and would not run. Found the control board and display both shorted out. Found that the stater was starting to rub against the rotor and this caused the surge to short amount. I spoke with American Home shield and we are not continuing with any repairs."

Replace control board and gear case tested unit checked OK

Inspected the unit and found debris in one of the felt guides causing a scraping noise. Disassembled the unit and removed the debris and ran a test cycle. Found no other issues. All checks OK.

"Inspected the unit and found the door latch assembly not aligning correctly and not allowing the door to close properly. Made adjustments, all checks ok."

Installed parts listed, all checked good