Customer states unit is leaking from the upper door area. Water tracing down panel and dripping onto floor. Inspected and found vent fan not running. This is keeping the moisture from drying out. It then drips down inner panel onto floor. This is also why user interface kept getting shorted out from moisture. Replaced vent assembly and ran to test. Vent fan is running as it should. All ok.

Control panel is inoperable again. Voltage is correct. Signs of moisture in control. Installed new control under part warranty. Ran to test. No leaks from door seal or vent. Door is very close to rubbing. Unit needs lowered a little to give clearance. Unit is in the cabinet and baseboard would need to be removed to gain access. Advised customer to lower front legs slightly. Part is under 1 year warranty.

Customer states that unit is leaking. Unsure of when in the cycle it leaks. Removed front to inspect. No obvious signs of leak. Ran rinse and spin on large load to test. Unit isnt leaking. Water is coming from the floor drain of the basement. Unit drains into washtub which drains into the floor drain. Floor drain is sluggish and backs up with large load. Showed customer floor drain when in spin cycle. Advised customer to have the floor drain cleared. Please mail out receipt.

"Installed all provided parts, calibrated controls, and ran to test. Unit is operating as it should. All ok."

Customer states that unit showed F6E2 error. They unplugged unit to reset and it will not come back on. Proper voltage to unit. No voltage from control and console has signs of corrosion. Unit needs console and control. ; rqstng P&A on 1 W11112662 (Console) and 1 W11171748 (Control)